Welcome to the Wireshark certified Network Analyst Program.

My name is Laura Chappell and I’m the founder of Wireshark University. Wireshark University was founded in 2007 with a single goal in mind: educate IT professionals on using Wireshark network analysis to solve network problems.

Please contact us at info@wiresharktraining.com or visit www.wiresharktraining.com if you have questions regarding Wireshark University, Wireshark University Authorized Training Partners, or the Wireshark Certified Network Analyst Program.

About Wireshark UniversityFounded by recognized network analyst expert Laura Chappell, Wireshark University provides Wireshark-authorized training on network analysis, troubleshooting and security in both self-paced and instructor-led formats. All training curriculum isbased on real-world experiences and techniques used to optimize, troubleshoot, and secure networks. For more information on self-paced and instructor-led courses as well as customized and onsite training, visit www.wiresharkU.com.

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Wireshark popularity has skyrocketed since its former days as Ethereal.

With over 500,000 downloads per month, Wireshark has captured the network analysis market.

Wireshark was originally released (under the name Ethereal) by Gerald Combs. After moving to a new job and finding the commercial analyzers cost-prohibitive to his new employer, Gerald embarked on a personal project to create an open source network analyzer.

The name changed to Wireshark after Gerald moved to CACE Technologies (acquired by Riverbed in 2010). The trademark for Ethereal remained with his previous employer. The entire development trunk and development team moved to the new project and new name in 2007.

We really don’t know how many Wireshark downloads take place each month as there are mirror sites around the world and the statistics are not accumulated.

You can view a video depicting the Wireshark development process at vimeo.com/9329501. You will see the core developers’ activity and the focus moving towards various elements over the years shown in the video.

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Wireshark is the world’s most popular and widely-deployed network and packet analyzer.

The Wireshark certified network analyst program is designed to test competency in using Wireshark to troubleshoot and secure networks and analyze TCP/IP network communications.

The most recent version of Wireshark is available at www.wireshark.org/download.

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This presentation contains five sections:

Certification Process: First we will take a look at sections of the certification process including preparation for the Exam, taking the Exam, certification maintenance, and recertification.

Certification Maintenance: We will look closely at the certification maintenance process including the various activities that qualify for Continuing Professional Education (CPE) credits.

Wireshark Certified Network Analyst Portal: We will also look at the WCNA Portal which is available exclusively to Wireshark Certified Network Analysts. This portal was developed to provideWireshark Certified Network Analysts with ongoing training activities to obtain CPE credits for the Wireshark Certified Network Analyst program and other industry certification programs.

Registering for the Exam: We will look at the exam registration process – from creating a Test Taker Account to purchasing access to the Exam itself.

Sample Exam Questions: We will finish up with a look at several sample Exam questions to giveyou a feel for the style of questions contained on the Wireshark Certified Network Analyst Exam.

How to Contact Us: If this presentation did not answer your questions about the certification program, you can reach us at info@wiresharktraining.com.

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Notes:

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Let’s cover the four steps of the certification process:

• Pre-Certification• Certification• Certification Maintenance• Recertification

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There are several ways to prepare for the Exam. First we recommend that you review the Wireshark Certified Network Analyst Information Pack at www.wiresharktraining.com/certification. That document lists the thirty-three areas of study in detail.

Wireshark University Authorized Training Partner Courses

Instructor-led courses are currently available through Global Knowledge (North America) and SCOS (The Netherlands). Chappell University offers onsite custom courses and online courses as well.

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Wireshark Network Analysis: The Official Wireshark Certified Network Analyst Study Guide (Second Edition)

This book covers all thirty-three areas of the Exam and provides real-world case studies of Wireshark in action. Visit www.wiresharkbook.com to view sample pages, the Table of Contents and Index. The Free Videos section provides complementing introduction videos.

This book is online at Amazon, Barnes and Noble and other major online book sellers.

The suggested retail price is US $99.95 (paperback) and US $69.95 (Kindle version).

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Wireshark Certified Network Analyst: Official Exam Prep Guide

As a companion to the Study Guide, this book includes over 300 sample questions along with detailed answers.

The suggested retail price is US $39.95 (paperback) and US $9.95 (Kindle version).

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On-the-Job Study

If you are already a Wireshark aficionado, use your on-the-job network analysis experienceas your preparation method. Consider checking the thirty-three areas of the Exam to ensure you have mastered all required topics.

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Practice Exam

The Practice Exam consists of 100 randomly-selected questions and a time limit of 2 hours (120 minutes). The Practice Exam feedback mechanism indicates which specific areas you need to study further. The pass percentage is set at 70%, but the closer you come to achieving 100%, the better your chances of passing the Exam.

Register for the Practice Exam at www.webassessor.com/pai. The cost is US $29 to take the exam a single time.

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Certification Process

The Wireshark Certified Network Analyst Exam is delivered in over 80 countries by Kryterion, Inc. To locate a Kryterion testing center near you, visit www.kryteriononline.com/host_locations.

About KRYTERION Testing CentersKryterion is a full-service test development and delivery company that provides world-class online testing technology integrating item banking, test delivery and real time reports; while leveraging a global network of testing centers. Kryterion is the market leader in live Online Proctoring, which utilizes remote video monitoring to observe test takers where they live, learn or work.

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Wireshark University will send you your Welcome Kit within 15 days of successful completion of the Exam.

The Welcome Kit includes:

Your Signed Certificate – Suitable for framing, your signed certificate indicates successful completion of the Wireshark Certified Network Analyst Exam.

Your Certification ID Number – This number uniquely identifies you in the Wireshark Certified Network Analyst database. Reference this number when you communicate with Wireshark University about your certification status or accrued CPEs.

Your WCNA Portal Login Information – The WCNA Portal is available exclusively to Wireshark Certified Network Analysts. We will cover the WCNA Portal later in this presentation.

Logo Access and Usage Details – The Wireshark Certified Network Analyst logo is available to use as long as your Certification is maintained in good standing.

CPE Requirement Details – Your Welcome Kit also includes information regarding CPE requirements and options for achieving yearly CPE credit requirements.

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Certification Maintenance

Twenty CPE credits are required each year of the 3 year certification.

CPE credits must be acquired in the areas of:

• Wireshark Functionality• Network Communications• Network Troubleshooting• Network Security

The WCNA Portal is free to Wireshark Certified Network Analysts and contains ongoing and advanced online training to meet the 20 CPE yearly requirement. We cover the WCNA Portal later in this presentation.

There are no annual maintenance fees associated with the Wireshark Certified Network Analyst Exam at this time.

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The Wireshark Certified Network Analyst designation expires after three years. All Analysts interested in retaining their certification must recertify by taking the current version of the Exam.

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Our goal is to build a global team of Wireshark Certified Network Analysts capable of tackling the biggest network challenges.

A solid foundation in network analysis will benefit you whether you are interested in application performance, infrastructure device configuration and behavior, communications optimization, capacity planning or network forensics.

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Notes:

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As mentioned earlier, a minimum of 20 CPE credits must be achieved each year of your certification.

CPE credits must be achieved through study related to:

• Wireshark functionality• Network communications• Network troubleshooting • Network security

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One hour of activity can achieve 1 CPE credit. There are numerous ways to achieve CPE credits.

Read/WriteRead any technical books or articles related to the four CPE areas listed previously. You can even read RFCs or manufacturer specifications and performance details and obtain CPE credits.

Listen/WatchThere are numerous podcasts, webinars and online training events that revolve around network performance and security. Subscribe to weekly podcasts to quickly gain your 20 CPE credits.

AttendConsider submitting your conference, seminar and member meeting attendance for your required CPE credits.

WorkDirect on-the-job tasks cannot be used to achieve CPE credits. You can, however, write and submit case studies or network analysis reports based on your on-the-job experiences.

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Submit your CPE activities for credit at www.wiresharktraining.com/cpe.

You must provide your Certification ID number along with activity details (such as date of activity, length of activity and activity details).

Note: CPEs gained through the Wireshark Analyst Portal are automatically credited to your certification account.

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Notes:

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One of the requirements, obtaining 20 CPEs each year, might appear difficult to achieve.

This is the reason we created the WCNA Portal for Wireshark Certified Network Analysts.

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The WCNA Portal contains activities worth over 20 CPE credits such as online courses focused on Wireshark enhancements and network analysis techniques.

If you want to use your on-the-job experience to obtain CPE credits, consider submitting a Case Study for inclusion in the WCNA Portal.

WCNA Portal activities do not need to be reported for CPE credits. We automatically pull your activity information and update your CPE account.

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This is an example of the WCNA Portal. The portal is constantly changing – we will email you when new content is available.

You can manage and update your Student Profile account directly in the WCNA Portal.

To submit ideas or documents for consideration, send them to portal@wiresharktraining.com.

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You can track your own progress in the WCNA Portal. Click Transcript to download and print a copy of your activities.

These activities may be accepted by other certification programs that require yearly CPE credits (such as the CISSP program).

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Activities included on the WCNA Portal may fit into several of the CISSP activities that achieve CPE credits as noted in this slide.

Ultimately it is the decision of the other certification party as to whether they will accept Wireshark WCNA Portal activities for CPE credits.

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Notes:

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Visit www.webassessor.com/pai to register for a Test Taker account. (Protocol Analysis Institute (PAI) is the parent company of Wireshark University.)

For instructions on registering for the Wireshark Certified Network Analyst Exam, download the Step-by-Step Registration Guide from www.wiresharktraining.com/certification.

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The Wireshark Certified Network Analyst Exam (Testing Center Proctored or Online Proctored version) retails for USD 299.

The Practice Exam is USD 29.

When you select Buy Now to take the Exam, you will be directed to a list of testing centers and available Exam times.

Cancellation/Rescheduling DetailsIf you need to reschedule your Exam appointment, you may do so earlier than 72

hours of your Exam appointment. Log into your KRYTERION account at www.webassessor.com/pai and click on View Schedule Details and the Reschedulebutton. IMPORTANT: Read the next section regarding cancellation and rescheduling within 72 hours of your Exam appointment.

Cancellation/Rescheduling within 72 Hours of Your Exam AppointmentIf you wish to cancel or reschedule your Exam within 72 hours of your

appointment, please call the PAI Customer Support line at +1 408-378-7841. Do not attempt to contact Kryterion or the testing center directly. You will be charged a $175 seating fee if you reschedule or cancel your Exam appointment within 72 hours of your Exam appointment or do not show for your Exam appointment.

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Notes:

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Pass/Fail GradingThe Wireshark Certified Network Analyst Exam is graded on a pass/fail basis. Passing scores are set by using statistical analysis. At the completion of the Exam, Candidates receive a report with a breakout by Exam section.

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Questions on the Exam are based on thirty-three specific sections of concentration. These sections are thoroughly detailed in the Certification Info Pack available at www.wiresharktraining.com/certification.

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All multiple choice questions have a single correct answer. You can mark questions for review and change your answers before submitting your Exam for grading.

B is the correct answer to the question shown.

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Many questions are based on an image and may require interpretation of network packets.

A is the correct answer to the question shown.

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This question requires that you inspect a single packet to determine the correct answer.

A is the correct answer to the question shown.

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This is a sample True/False question.

The testing engine will alert you to any unanswered questions. It is recommended that you answer all questions – unanswered questions are graded as incorrect.

False is the correct answer to the question shown.

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Thank you for your time.

Please contact us at info@wiresharktraining.com or visit www.wiresharktraining.com if you have further questions regarding Wireshark University, Wireshark University Authorized Training Partners, or the Wireshark Certified Network Analyst Program.

37Wireshark Certified Network Analyst Program (July 2, 2012)