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© Copyright 2005 Wipro Ltd Wipro confidential 1
Wipro BioMed
An Introduction
Presenter: Radha Radhakrishnan
Designation: Head - Marketing
Date: 26th October 2005
CONFIDENTIAL© Copyright 2005 Wipro Ltd 2
AgendaAgendaAgendaAgenda
� Overview of Indian Healthcare sector
� Wipro Limited
� Growth Journey
� Major milestones
� A diversified conglomerate
� Wipro Limited today
� Quality Journey of Wipro
� Wipro in Healthcare
� Wipro GE Medical Systems
� Wipro BioMed
� Our spectrum of offerings
� Our Customer profile
� Benefits of partnering with us
� Agenda for Discussion
Healthcare market in IndiaHealthcare market in IndiaHealthcare market in IndiaHealthcare market in India
� Potential opportunities
CONFIDENTIAL© Copyright 2005 Wipro Ltd
� Healthcare delivery market in India is
pegged at US$ 46 billion by 2012
� The market is expected to grow 8-10%
per annum
� Private Sector to give major push
Over view of Indian Healthcare MarketOver view of Indian Healthcare MarketOver view of Indian Healthcare MarketOver view of Indian Healthcare Market
“The Government of India plans to improve the health infrastructure by upgrading and increase the total number of hospitals, clinics and clinical laboratories in urban and rural India. The medical devices and equipment segment is expected to witness considerable imports of medical equipment, cardiac care equipment and medical laboratory equipment. Telemedicine services in India is also expected to grow, which in turn should create demand for diagnostic and medical equipments”
18
46
0
20
40
60
80
2000 2012
CAGR:
8-10%
Why
India?
CONFIDENTIAL© Copyright 2005 Wipro Ltd
Growth propellers for Indian Healthcare Market Growth propellers for Indian Healthcare Market Growth propellers for Indian Healthcare Market Growth propellers for Indian Healthcare Market
Shift in disease Shift in disease Shift in disease Shift in disease
patternspatternspatternspatterns
Shift from infectious diseases to lifestyle diseases in line with trends in more developed countries
Increase in Increase in Increase in Increase in
medical medical medical medical
tourismtourismtourismtourism
Healthcare providers in India are pushing for growth in medical tourism due to cost advantage
Greater share Greater share Greater share Greater share
of private of private of private of private
sectorsectorsectorsector
Private sector increasingly becoming the primary provider of healthcare services; Corporate are driving the growth in mid to
high end segment
Rising income Rising income Rising income Rising income
levelslevelslevelslevels
Shift of Indian population from lower to higher income levelsRising per capita income from $420 (1997) to $480 (2002); increasing health insurance coverage due to privatization
Accelerated Accelerated Accelerated Accelerated
urbanizationurbanizationurbanizationurbanization
Urban population growing faster than rural (share of urban population to increase to 31% in 2006 from 25% in 1990)
Why
India?
Wipro LimitedWipro LimitedWipro LimitedWipro Limited
� Growth Journey
� Major milestones
� A diversified conglomerate
� Wipro Limited today
� Quality Journey of Wipro
CONFIDENTIAL© Copyright 2005 Wipro Ltd
Wipro Limited Wipro Limited Wipro Limited Wipro Limited –––– Growth JourneyGrowth JourneyGrowth JourneyGrowth Journey
Our historyOur historyOur historyOur history
� Incorporated in 1945; only IPO in 1946
�Diversification into IT in 1980s
�Entered IT Services business in 1991-92
�Listed in NYSE in 2000
Our Track RecordOur Track RecordOur Track RecordOur Track Record
Consistent growth rate - CAGR* over 58
years of:
�Revenue : 21%
�Net Income : 30%
�Market Cap : 30%
Wipro Limited Revenues 1945-2004
0
10,000
20,000
30,000
40,000
50,000
60,000
1946-4
7
1949-5
0
1952-5
3
1955-5
6
1958-5
9
1961-6
2
1964-6
5
1967-6
8
1970-7
1
1973-7
4
1976-7
7
1979-8
0
1982-8
3
1985-8
6
1988-8
9
1991-9
2
1994-9
5
1997-9
8
2000-0
1
2003-0
4
IT ProductsIT ProductsIT ProductsIT Products IT servicesIT servicesIT servicesIT services
RevenueRevenueRevenueRevenue
Net Net Net Net IncomeIncomeIncomeIncome
Rs.
MR
s.
MR
s.
MR
s.
M
$1,346 M$1,346 M$1,346 M$1,346 M
$230 M$230 M$230 M$230 M
Data for fiscal years ended March 31Data for fiscal years ended March 31Data for fiscal years ended March 31Data for fiscal years ended March 31
Why
Wipro?
CONFIDENTIAL© Copyright 2005 Wipro Ltd
The Information Technology Era
� 1980 - Set up of IT business in Bangalore.
� 1988 - Incorporated Wipro BioMed
� 1990 – Incorporated Wipro GE Medical Systems
� 1990 – Launch of Wipro Computers
� 2000 - Listed in NYSE
The Beginning
� 1945 - Western India Vegetable Products Ltd
Spreading its Wings
� 1975 - The first diversification, created Wipro
Fluid Power
� 1979 - The consumer care business diversified
into soaps, toiletries and baby care products.
Wipro Limited Wipro Limited Wipro Limited Wipro Limited –––– Major MilestonesMajor MilestonesMajor MilestonesMajor Milestones
Diversification Diversification Diversification Diversification into Info Techinto Info Techinto Info Techinto Info Tech
Started business with Started business with Started business with Started business with Cooking OilsCooking OilsCooking OilsCooking Oils
Formation of Formation of Formation of Formation of Wipro GE Medical Wipro GE Medical Wipro GE Medical Wipro GE Medical SystemsSystemsSystemsSystems
Listed on Listed on Listed on Listed on NYSENYSENYSENYSE
Why
Wipro?
CONFIDENTIAL© Copyright 2005 Wipro Ltd 9
Wipro Limited Wipro Limited Wipro Limited Wipro Limited –––– A diversified conglomerateA diversified conglomerateA diversified conglomerateA diversified conglomerate
1998-
Global Delivery
2004Rev: Rs.59bn
PAT: 10.32bn
� Global IT solutions
� Largest BPO
� Consultancy
� FMCG player
1991-1998
Software, R&D
1998 Rev: Rs18bn
PAT : 1.702bn
� Software
� Global R&D
� Personal
products
1980-1991
IT Hardware
1991 Rev: Rs 4bn
PAT: Rs 140mn
� PCs
� Lighting
� Medical Systems
� Alliances
1945-1980
1980 Rev <Rs.400mn
PAT < Rs.50 mn
Manufacturing
� Vegetable oil, soaps
� Hydraulic Equipment
Why
Wipro?
CONFIDENTIAL© Copyright 2005 Wipro Ltd
Wipro Today Wipro Today Wipro Today Wipro Today
Wipro Confidential 10
Wipro Technologies Wipro InfotechWipro Consumer Care & Lighting
Wipro Fluid Power
IT and Business Process Services
for US, Europe & Japan
IT Services & Products
for India, APAC & ME
Consumer Products
Soaps, toiletry and lighting
Hydraulic Cylinders and Components
"Microsoft can talk with great credibility about Wipro when we talk to our customers as we are a very large and satisfied customer of Wipro…Soon it will be commonsense whenever there is a complex project of quality to be delivered to say ''How about we talk to Wipro about this?"
Bill GatesBill GatesBill GatesBill Gates
Wipro BioMedWipro GE Medical
Integrated Biomedical & Life
Science solutions & leader in imaging
Why
Wipro?
CONFIDENTIAL© Copyright 2005 Wipro Ltd
Re-certified Twice Mature processes
Metrics collection begun
Six Sigmamethodology
broad-based
The Best in People Processes - World’s first PCMM Level 5
Company
ISO 9000
1995
CMM Level-3
1997
CMM
Level-5
1998
6 Sigma
Initiative
2000
TL9000
2001
PCMM
Level 5
2001
CMMiLevel 5,
BS:7799
2002
Enterprise-wide processes defined
On the path to Continuous
Improvement
Defects prevention practices initiated at
project level
Industry-specific quality standards The World’s First CMMi
Level 5 (v1.1) Company
World’s first company to be certified for BS
7799-2:2002
Quality Quality Quality Quality –––– Setting International BenchmarksSetting International BenchmarksSetting International BenchmarksSetting International BenchmarksWhy
Wipro?
Wipro in HealthcareWipro in HealthcareWipro in HealthcareWipro in Healthcare
� Wipro GE Medical Systems
� Wipro BioMed
� Our spectrum of offerings
� Our Customer profile
� Benefits of partnering with us
CONFIDENTIAL© Copyright 2005 Wipro Ltd
� A joint venture set up in 1990, it is a US $ 100 Mn company and India’s largest
medical systems sales & service provider
� Pioneer in the manufacture of Ultrasound and Computed Tomography systems in
India for global markets
� Its business activities include:
� The design and manufacture of Ultrasound scannersThe design and manufacture of Ultrasound scannersThe design and manufacture of Ultrasound scannersThe design and manufacture of Ultrasound scanners
� Manufacturing of CT Scanners and nonManufacturing of CT Scanners and nonManufacturing of CT Scanners and nonManufacturing of CT Scanners and non----invasive cardiology products like ECG, Fetal invasive cardiology products like ECG, Fetal invasive cardiology products like ECG, Fetal invasive cardiology products like ECG, Fetal
Monitoring systems etc.Monitoring systems etc.Monitoring systems etc.Monitoring systems etc.
� Software services and Technology solutions for GE products manufSoftware services and Technology solutions for GE products manufSoftware services and Technology solutions for GE products manufSoftware services and Technology solutions for GE products manufactured worldwideactured worldwideactured worldwideactured worldwide
� Sales and service of the full line of medical imaging and InforSales and service of the full line of medical imaging and InforSales and service of the full line of medical imaging and InforSales and service of the full line of medical imaging and Information technology products mation technology products mation technology products mation technology products
offered by GEMS offered by GEMS offered by GEMS offered by GEMS
� Wipro GE is the only satellite-based service logistics network provider with access
to the GE Global Systems for parts and service logistics, as well as the remote on-
line repair facility – the first and only such facility in South Asia
Wipro GE Medical SystemsWipro GE Medical SystemsWipro GE Medical SystemsWipro GE Medical Systems
Wipro in
Health
Care
“From the first day in dealing
with Wipro, there’s been nothing but
quality character,
highest integrity,
highest quality work.
As a supplier, you wouldn’t find a higher
quality partner”
Jack Welch
�A market leader with unmatched distribution and service in SouthA market leader with unmatched distribution and service in SouthA market leader with unmatched distribution and service in SouthA market leader with unmatched distribution and service in South AsiaAsiaAsiaAsia
CONFIDENTIAL© Copyright 2005 Wipro Ltd
Wipro BioMed Wipro BioMed Wipro BioMed Wipro BioMed Wipro in
Health
Care
� India’s only BioMedical & Life Science service
provider
� 15 years of BioMedical experience
� 10 offices across the country
� 2000 customers & 45 distributors
� Over 400 life sites under professional services
� Highly skilled service and support teams
with ability to resolve technical issues over a
product range
� A strong service franchise network of over 40
technicians spread over small cities
� Central Call Centre – the node for total service
delivery to customers
� An ISO 9000 certified customer support service since
1998
� 4 fully working Fujinon service centers with ability to
resolve technical issues on all Fuji scopes
Our AlliancesOur AlliancesOur AlliancesOur Alliances
Wipro BioMed has been ranked among the top 10 Biosuppliers in the country By BIOSPECTRUMBIOSPECTRUMBIOSPECTRUMBIOSPECTRUM, a leading industry magazine
Key Milestones in WBM Journey•1992 - Entered medical systems tie up with Aesculap & Hellige•1990 - Entered diagnostic market tie up with ABI & BD•1998 - Biomed started with relationship with BC
CONFIDENTIAL© Copyright 2005 Wipro Ltd
Our spectrum of offeringsOur spectrum of offeringsOur spectrum of offeringsOur spectrum of offerings
•DNA Sequencer
•Flow Cytometer
•Centrifuges
•Genomics
• Proteomics
• SNP Profiling
•Robotic Liquid
handlers
•Integrated
systems
Medical GroupMedical GroupMedical GroupMedical GroupServices Services Services Services GroupGroupGroupGroup
Endoscopes
Ophthalmology
Facilities management for
Labs
Call Centre Management
Hardware &
software
support &
maintenance
Life Sciences Life Sciences Life Sciences Life Sciences GroupGroupGroupGroup
Diagnostics Diagnostics Diagnostics Diagnostics GroupGroupGroupGroup
•Automated
Chem. analyzers
• Flow Cytometer
•Immunology
• Semi auto
analyzers
•Reagents
• Cell Counters
Consult
Evaluate & Implement
Operations Support
Integrated offerings with Breadth and Depth of technology
expertise in Life Sciences and Diagnostics
Why
Wipro
BioMed?
CONFIDENTIAL© Copyright 2005 Wipro Ltd
Our Customer profileOur Customer profileOur Customer profileOur Customer profile
Wipro Confidential 16
No of customers across segements
600
225
4020250
200
100
10
300
15 50
20
HEMATOLOGY CHEMISTRY IMMUNOASSAY FLOWCYTOMETRY
ULTRACENTRIFUGE SPECTROPHOTOMETERS LS COUNTERS SEQUENCERS
PARTICLE COUNTER HIGH SPEED CENTRIFUGE AUTOMATION HPLC
Life SciencesLife SciencesLife SciencesLife Sciences
� Government and Private Research Institutes
& Universities
� Pharmaceutical/Biotech companies
� Petro/Chemical, Food, Flavour and
Fragrance Industries
Clinical DiagnosticsClinical DiagnosticsClinical DiagnosticsClinical Diagnostics
� Government/Corporate and Private
Hospitals
� Diagnostic Centres
� Clinical Research
� Pathology laboratories
Medical SystemsMedical SystemsMedical SystemsMedical Systems
� Government, Corporate and Private Hospitals
� Individual Gastroenterologists and Surgeons
Why
Wipro
BioMed?
CONFIDENTIAL© Copyright 2005 Wipro Ltd
Service CapabilityService CapabilityService CapabilityService Capability� Over 400 services contracts� Highly skilled service and support
teams � A strong service franchise network � Central Call Centre� An ISO 9000 certified customer
support service since 1998
Market UnderstandingMarket UnderstandingMarket UnderstandingMarket Understanding�Over 17 years of existence in India� 15 years of successful relationship
with GE � 10 offices and 45 distributor
infrastructure to address the market
Business impactBusiness impactBusiness impactBusiness impact� Reduced time to go to market�Depth and width of service capability� Ready availability of customer
segment
Brand ImageBrand ImageBrand ImageBrand Image�A business of Wipro, one of the top 10
companies in India�High brand recall and reputation among the
target customer profile�High on customer retention
Our Core Strengths Our Core Strengths Our Core Strengths Our Core Strengths
Why
Wipro
BioMed?
CONFIDENTIAL© Copyright 2005 Wipro Ltd 18
Summing upSumming upSumming upSumming up
Thank You [email protected]
Why
Wipro
BioMed?
� Healthcare sector in one of the fastest growing sectors in India
� Wipro Limited is among the top 10 companies in India
� Wipro BioMed is the right partner to be partnering with in India