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Washington State Auditor’s Office
Troy KelleyI n d e p e n d e n c e • R e s p e c t • I n t e g r i t y
2014 Performance Audit Progress Report
Joint Legislative Audit and Review Committee
December 10, 2014
Troy Kelley, State AuditorChuck Pfeil, CPA, Director of State & Performance Audit
W a s h i n g t o n S t a t e A u d i t o r ’ s O ffi c e 2
Approved by Washington voters in 2005 First audits began in 2006 Authorizes performance audits of state agencies
and local governments, including programs that cross agencies
Performance audits evaluate government efficiency, effectiveness and economy
Initiative 900
W a s h i n g t o n S t a t e A u d i t o r ’ s O ffi c e 3
Results from performance audits
Since voters passed I-900:71 reportsMore than 100 state agencies and local governmentsMore than 1,700 recommendations made86 percent of recommendations adopted
or in progress More than $1 billion in actual savings and revenue
W a s h i n g t o n S t a t e A u d i t o r ’ s O ffi c e 4
2014 Progress Report Summarizes audit results
since program started
Follows up recommendations made in 2013 audits
Summary of 2014 and 2015 audits
Highlights work by the Local Government Performance Center
Performance audit progress report
W a s h i n g t o n S t a t e A u d i t o r ’ s O ffi c e 5
Implementation of recommendations
Since 2007, 86 percent of recommendations adopted or in progress
Self-reported by agencies; we do not independently verify recommendation status or cost savings
Implemented or In Progress
86%
Not Implemented 14%
W a s h i n g t o n S t a t e A u d i t o r ’ s O ffi c e 6
2008 2009 2010 2011 2012 2013 2014
$83,296,780.0$166,711,517.0
$251,519,372.0
$739,870,289.0
$843,584,464.0$946,513,218.0
$1,019,874,141.0
Cumulative cost savings
Since 2007, agencies have reported an average $187 million in annual cost savings or new revenue, totaling more than $1 billion
W a s h i n g t o n S t a t e A u d i t o r ’ s O ffi c e 7
• Improving data disposal security
• Reducing wait times for developmental disabilities services
• More permit information available online
• Best practices applied to ferry construction
• Enhanced controls in Medicaid managed care contracts
• Consolidation and standardization efforts
• Reduced mail volumes
Performance audits continue to effect change
W a s h i n g t o n S t a t e A u d i t o r ’ s O ffi c e 8
520 Tolling Program delays
Developmental Disabilities Program access to services
Developmental Disabilities payment errors and client safety
Ferry construction
Regulatory reform: Permit timeliness
Financial Management System
I-1163: Long-term care worker certification
Background checks
Highlights of performance audits released in 2013
Washington is one of four states to adopt statewide
all-electronic tolling
W a s h i n g t o n S t a t e A u d i t o r ’ s O ffi c e 9
520 Tolling Program delays
Developmental Disabilities Program access to services
Developmental Disabilities payment errors and client safety
Ferry construction
Regulatory reform: Permit timeliness
Financial Management System
I-1163: Long-Term Care Worker Certification
Background checks
Highlights of performance audits released in 2013
W a s h i n g t o n S t a t e A u d i t o r ’ s O ffi c e 10
Performance audits in 2014
Columbia River Crossing Project Audit, Completed
Post-Adoption Services, Completed
Safe Data Disposal, Completed
Higher Education Performance-Based Funding, Completed
Medicaid Managed Care, Completed
Economic Development Performance Reporting, Completed
Electronic Benefit Transfer (EBT) Cards, Completed
State Debt Offset Program, Completed
W a s h i n g t o n S t a t e A u d i t o r ’ s O ffi c e 11
Performance audits in 2014
Columbia River Crossing Project Audit, Completed
Post-Adoption Services, Completed
Safe Data Disposal, Completed
Higher Education Performance-Based Funding, Completed
Medicaid Managed Care, Completed
Economic Development Performance Reporting, Completed
Electronic Benefit Transfer (EBT) Cards, Completed
State Debt Offset Program, Completed
State IT Security, December 2014
I-1163: Home Care Aide Certification, December 2014
Long-Term Care Programs, December 2014
W a s h i n g t o n S t a t e A u d i t o r ’ s O ffi c e 12
Performance audits in 2015
Spring
• Workforce development• Regulatory reform III• Criminal records completeness
Summer
• DSHS Office of Fraud and Accountability• Medical discipline• Prison staff safety and security
Fall
• WSDOT toll collection system• Alternative Learning Experience programs• WSP narrowbanding project
W a s h i n g t o n S t a t e A u d i t o r ’ s O ffi c e 13
Created in 2012
Taking best practices and lessons learned to local governments
A virtual resource center for all local governments
Trainings, tools and technical assistance
Feedback from local governments overwhelmingly positive
Local Government Performance Center
W a s h i n g t o n S t a t e A u d i t o r ’ s O ffi c e 14
Since the launch of the Local Government Performance Center, we have compiled 212 tools and links on the website
To date: 147 training classes
588 classroom training hours
4,920 students trained
18 Lean Academy events
7 Open Government & Transparency classes
NSAA 2014 Excellence in Accountability Award Recipient
Local Government Performance Center
W a s h i n g t o n S t a t e A u d i t o r ’ s O ffi c e 15
Contacts
Troy KelleyState Auditor
(360) [email protected]
Chuck PfeilDirector of State and Performance Audit
(360) [email protected]
Website: www.sao.wa.gov
