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Washington State Archives
Defensible Disposition:Electronic Records
ManagementPresented by:Scott Sackett
Electronic Records Management Consultant, Eastern Washington
May 24, 2012
Electronic Records Management: The Wild
West?• Volume of records created and received
• Number of employees creating and receiving records
• Variety of formats/platforms: emails, texts, websites, social media…
• …Less likelihood that electronic records will be treated as “records” in the way that paper is
Washington State Archives Documenting Democracy
What is a Public Record?• For the purposes of retention and
destruction, two criteria:1. Made or received in connection with
the transaction of public business (Chapter 40.14 RCW)
2. Regardless of format
• For public disclosure, refer to chapter 42.56 RCW.
Washington State Archives Documenting Democracy
When Can Records Be Destroyed?• Per chapter 40.14 RCW, no public
records shall be destroyed until approved for destruction by the Local Records Committee.
• Per chapter 434-630 WAC, the Local Records Committee grants disposition authority for public records in the form of records retention schedules.Washington State Archives Documenting
Democracy
Why Not Keep Everything?
Digital storage may seem cheap, but:• Records remain subject to public
records requests, litigation, discovery• Harder to find what you need (the
Google effect)• Ongoing data migration costs; need
for monitoring of system/application/version compatibilityWashington State Archives Documenting
Democracy
Agency Goal:Defensible Disposition
• Bring consistency to the records management (RM) and disposition process for all records
• Be able to demonstrate that records are lawfully and systematically destroyed/transferred – Paper– Born-digital– Scanned recordsWashington State Archives Documenting
Democracy
First Key: Development of RM
Policies/Procedures• Clarity for employees – RM roles and responsibilities
• Basis for training, compliance checks
• Crucial evidence that agency is aware of and following retention requirements on ongoing basis
Washington State Archives Documenting Democracy
Second Key: Collaboration Between IT, RM and Legal• Silo effect – separate mandates =
divergent understandings of the problem/solution
• Policy/procedure development must involve all three groups
• Cross-training is GOLD
Washington State Archives Documenting Democracy
• Retention schedules already exist • Focus on end users of system,
creators of records• Mirror your business workflow,
rather than creating a new business process
• Mirror successful paper RM filing structures throughout electronic environment
Washington State Archives Documenting Democracy
Third Key: Building on What You Have
• Implementation - Pilot project in one office/department (usually Finance)
• Automate as much as possible – de-duplication, drag-and-drop…
• …But auto-delete and auto-classification are blunt instruments
Washington State Archives Documenting Democracy
Other Strategies and Trends
Agencies wishing to scan paper records and then destroy them before their
required retention has been met must meet or exceed State Archives
requirements as set forth in the document Requirements for the
Destruction of Non-Archival Paper Records After Imaging.
http://www.sos.wa.gov/archives/RecordsManagement/
DestructionofPaperRecordsAfterImagingScanning.aspx
Defensible Disposition and Scanned Records
You Are Not Alone
For advice and assistance:
Subscribe to listserv for the latest
updates:http://www.sos.wa.gov/archives/
RecordsManagement/