Upload
myra-hurley
View
27
Download
1
Embed Size (px)
DESCRIPTION
Washington County Transportation Authority. Mission Statement. - PowerPoint PPT Presentation
Citation preview
Mission Statement The mission of the Washington County
Transportation Authority (Washington Rides) is to promote and provide high quality, cost-effective transportation to the citizens of Washington County and surrounding areas as appropriate, especially older adults, persons with disabilities, veterans, and economically disadvantaged individuals, including those on Medical Assistance.
Shared-Ride That means a passenger will likely be riding
with others Other individuals may be picked up and
dropped off before the passenger reaches his destination
The trip will take longer than if driving directly and passengers need to plan accordingly
Door-to-Door Service is door-to-door, from the door of the
location to the door of the vehicle and vice versa
Passengers who need and request assistance will receive it
Drivers cannot provide lifting assistance or take a wheelchair up or down multiple steps
Advance Reservation
Advance Reservation is required
All passengers must be registered with Washington Rides
Registration All of our reduced fare programs require a
completed application Applications available via
Mail Download from website
www.washingtonrides.org Walk-in
Hours of Service
6 AM until 8 PM, Monday through Saturday Regular service does not operate on:
Sundays Thanksgiving Day Christmas Day
Scheduling a Ride Reservationists are available
Monday through Friday
7:30am to 5:00pm
Toll Free 1-800-331-5058 Local 724-223-8747 PA Relay Service (for hearing impaired)
TTY:1-800-654-5984 Voice: 1-800-654-5988
Scheduling a Ride When calling to make a reservation, the
following information is needed: Name Appointment day and time Complete address of destination Return Time Any special needs, such as a van with a lift, mobility
aides, or attendant
Scheduling a Ride When to call: Reservations can be made up to two weeks in
advance For next day trips
Tuesday through Saturday, calls must be placed before 3pm on the previous business day
For trips on Monday Calls must be placed the previous Friday by 4pm
Scheduling a Ride 15 Minute Window: Please keep in mind when making reservations that the
driver may arrive 15 minutes before or 15 minutes after the pick-up time
For example, for a 9:30 pick-up, the driver may be as early as 9:15 or as late as 9:45
Scheduling a Ride Depending where an individual lives in the
county, service is provided by one of the following subcontractors:
GG&C Bus Company First Transit (Laidlaw) Tri-County Access White Line Taxi
Will Calls Can be scheduled when the passenger does
not know when they will be ready for their return from a medical appointment. The passenger contacts their provider when they are ready to be picked up For medical appointments only Provider has up to one hour to pick up passenger
Canceling a ride To cancel before the day of the trip:
Call Washington Rides at 1-800-331-5058.
To cancel the day of the trip: Call the service provider at least one hour prior to
the scheduled pick-up time
What Does a Ride Cost? – Trip costs are based on street mileage, by
the most direct route on county roads (not how far a person rides on the van).
Costs may vary depending on level of subsidy for each program.
Programs Senior Shared-Ride
For persons age 65 and older Trips to Senior Center near their home or
Adult Day Care at no cost Trips to medical appointments are 5% of full
fare Other trips at 15% of full fare Funded by the Pennsylvania Department of
Transportation with additional funding by the Southwestern PA Area Agency on Aging and the Pennsylvania Department of Aging
Programs Senior Shared-Ride
Transportation for persons aged 60-64 at no charge to Senior Center near their homes Adult Day Care Funded by the Southwestern PA Area Agency on
Aging and the Pennsylvania Department of Aging
Programs Rural Transportation Program for Persons
with Disabilities (PWD Program) For persons with disabilities primarily traveling
within rural parts of Washington County Trips for any purpose $1.75 minimum fare beginning July 1st, 2008 For people under 65 with a qualifying disability
under the Americans with Disabilities Act (ADA) Funded by the Pennsylvania Department of
Transportation
Programs Medical Assistance Transportation Program
(MATP) For those eligible for Medical Assistance Trips provided at no cost to consumer Trips for medical purposes only (appointments,
treatment, prescriptions) Required to provide least costly, most
appropriate mode of transportation Shared-ride, Fixed route bus service, or
Reimbursement of mileage in a private vehicle
Funded by the Pennsylvania Department of Public Welfare
Programs Welfare-to-Work
Eligibility determined by County Assistance Office
Service provided for trips related to work and child-care
Trip cost increases over time Temporary until more permanent transportation
resources can be identified Funded by the Pennsylvania Department of
Transportation
Programs Veterans Transportation Program
Special van for ambulatory veterans who need transportation to VA Medical Centers in Pittsburgh
General Public Service Full Fare Transportation
Available to the general public Only difference is it not subsidized, and the
passenger must pay the full fare, not just a co-payment
Passenger Rules All passengers must wear seatbelts Must provide their own child car seats and
booster seats as required by law Pay their fare at the time of boarding Wait for your ride at the exact address that
you gave when making the reservation
How to Conduct One’s Self Conduct prohibited includes, but is not
limited to, the following: Smoking Eating Drinking Carrying weapons Listening to music without headphones and/or at
a volume that disturbs other passengers or the driver
Abusive language and disruptive behavior