Warwick Business School

Davide Nicolini and Maja Korica

IKON, Warwick Business School

Southampton, March 11, 2011

Warwick Business School

Project overview

Q: What are the material practices and organisational arrangements through which executive managers source and use knowledge and ‘evidence’? What does it mean to be a top manager in today’s NHS in practice?

Method: In-depth close observation of daily activity and interviewing over a period of approx. 3 months each

Sample: 6 (maximum 8) Chief Executives of NHS trusts Proposed contribution: Understanding knowledge mobilization

as it happens to comprehend what managerial ‘evidence-based’ decision-making might mean

Warwick Business School

The team

Davide Nicolini Warwick Business School

Maja KoricaWarwick Business School

John PowellWarwick Medical school

Warwick Business School

Project activity outline

Warwick Business School

Project timeline

Warwick Business School

Project governance

Informal interaction through co-location Fortnightly scheduled progress meetings, or Skype

meetings (when in the field), between principal investigator and research associate

During analysis: Fortnightly analytical reports Formal monthly meetings of the entire team Meetings of the Scientific Advisory Panel

Warwick Business School

Advisory Panel Advisory Panel:

Prof. Carole Estabrooks (Alberta, Canada) Lynda Cox (Knowledge Management Lead NHS North East and NHS

Institute of Improvement and Innovation) Prof. Jackie Swan (Warwick Business School) Philip da Silva (National QIPP lead, Department of Health) Dr. Jeanne Mengis (Lugano, Switzerland) Prof. Graeme Currie (Warwick Business School) Dr. Keith Ruddle (Said Business School) One further chief executive and one user representative UNTRAP

3 in-person meetings and 1 telephone conference; initial findings, guidance, dissemination

Warwick Business School

Key dissemination events

Periodic presentations to Chief Executives’ Forum of the NHS Confederation (initial events: May/October 2011)

Individual feedback to managers 2 focus groups (N=12-15, facilitated by NHS Confederation) in

Warwick and London with chief and other sector executives Public national conference in Warwick: chief executives, policy

makers, academics, Advisory Panel Other public events (SDO conference, etc.) as advised by

members of the SAP

Warwick Business School

Current status

Ethical clearance meeting February 25Suggested minor changes currently being prepared

Conducting meetings with potential participants7 Chief Executives in first-round of access negotiations

Planning meetings with other potential stakeholders, including NHS Institute for Innovation and Improvement, National Leadership Council, and Oxford-based quarterly seminars to group of NHS chairs