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Warranty Dealer Entitlement Warranty Dealer Entitlement ReviewReview
Warranty Dealer Entitlement Warranty Dealer Entitlement ReviewReview
ENTITLEMENT Unit InformationOwner name and Install date display if the unit
has been registered
Registered on time flag and eligible for Enhanced is
based on the Registration
The Policy that displays is
based on install date
ENTITLEMENT Policy DetailsWarranty coverage starts based on the
Install date of the unit
Equipment owner distinguishes coverage differences between the
Original owner or the Subsequent Owner
Application Type (Residential,
Commercial, Other Residential) may have
varying policy coverage
ENTITLEMENT Non Registered Unit
Non Registered units do not display owner
information
Policy that displays is based on ICP ship date
plus 90 days
ENTITLEMENT Non Registered Unit
Warranty Length displayed is based on the policy in effect as of the ICP ship date
plus 90 days
Application Type for a non registered unit defaults to the most frequent Application Type (if the unit is considered Residential then it is defaulted to Residential. If the unit is considered Commercial, then it is defaulted to Commercial. You may need
to call in for non-standard applications
ENTITLEMENT Supplying an install date
If you want to supply an install date on a non
registered unit to determine coverage
Click Search
ENTITLEMENT Supplying an install date
Policy that displays is based on the purchase
date you entered
ENTITLEMENT Supplying an install date
Warranty Length is based on the policy in effect as of the purchase date you entered
ENTITLEMENT HELP ContractsIf the serial you enter in
Entitlement is associated with a HELP contract then
the contract information will be displayed at the bottom of the Entitlement screen
HELP!HELP!• ServiceBench Online Help at
www.servicebench.com • ServiceBench New User Training• ICP Dealer GO Sites• ServiceBench Live Chat and Email• ServiceBench Support Line 1-877-4SBENCH
(1-877-472-3624)
• ServiceBench Online Help at www.servicebench.com
• ServiceBench New User Training• ICP Dealer GO Sites• ServiceBench Live Chat and Email• ServiceBench Support Line 1-877-4SBENCH
(1-877-472-3624)