WARRANTY AND SERVICES GUIDE10,000 miles, or when the oil maintenance reminder appears, whichever comes first. Ifyoudothemaojrtiyofyour driving under certain special operating conditions,

2016

RX 350

WARRANTY AND SERVICES GUIDE

Owner Amenities | Warranty Information | Maintenance Requirements

Lexus recommends havingmaintenance and repairs for yourvehicle performed by an authorizedLexus dealership. To locate yournearest authorized Lexus dealership,log on to www.lexus.com or contactLexus Customer Satisfaction at(800) 255-3987.

AUTHORIZEDDEALERSHIPMAINTENANCE ANDREPAIRS

1

From everyone at Lexus, thank youfor purchasing one of our vehicles.Your Lexus is designed to deliveruncompromising luxury andperformance. We are committedto providing you with an ownershipexperience that is second tonone, and we look forward toserving you in the years ahead.Welcome to the Lexus family!

Taking Delivery ofYour New LexusAs you take delivery of yournew vehicle, there are someimportant services you shouldknow about. These include:

Lexus Personalized Settings: Yourvehicle includes a variety of electronicfeatures that can be personalizedto your preferences. For example,doors can be programmed toremain locked when you shift into“Park.” See your dealer for details.

Pre-Delivery Service: Your dealershiphas performed a thorough serviceto prepare your vehicle for delivery.This includes initializing certainelectronic features, such as theone-touch power windows.

Scheduled Maintenance: Yourvehicle requires maintenance everysix months or 5,000 miles, whichevercomes first. See page 44 for details.

Dealership Service Department:Your service department iscommitted to helping you keepyour Lexus performing at its best.Your dealer will provide you withthe department’s hours of operation,appointment procedures andinformation on any special services.

Warranty Coverage: Your Lexus iscovered by one of the finest warrantiesin the industry. See page 15 for asummary of coverages.

Roadside Assistance: Roadsideassistance is provided for 48 monthsfrom your vehicle’s in-service date,regardless of mileage. See page 6for details.

Again, thank you for choosingLexus. We wish you many yearsof safe and pleasurable driving.

W E LCOM E TO THE L E XUS FAM I LY

2

OWNER AMENITIES

Complimentary ServicesFirst Scheduled Maintenance Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Second Scheduled Maintenance Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Loaner Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Travel Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Roadside Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Other Benefits and AssistanceQuality Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Vehicle Service History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Vehicle Service Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Body Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

The Smart Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

WARRANTY INFORMATION

IntroductionIf You Need Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

The Lexus Commitment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Warranty Coverages at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Your Warranties in DetailGeneral Warranty Provisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

New Vehicle Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Federal Emission Control Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

California Emission Control Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

TABL E OF CON TE NT S

3

Tire Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Your ResponsibilitiesOperation and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Obtaining Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

MAINTENANCE INFORMATION

IntroductionThe Importance of Scheduled Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39.

Maintenance and Lexus Warranty Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Lexus Dealership Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1

General Maintenance and Regular Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Scheduled Maintenance LogDetermining Your Maintenance Interval: Months vs. Mileage . . . . . . . . . . . . . . . . . 44

Special Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Complimentary First Scheduled Maintenance Service . . . . . . . . . . . . . . . . . . . . . . . 45

Complimentary Second Scheduled Maintenance Service. . . . . . . . . . . . . . . . . . . . 46

Scheduled Maintenance Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Explanation of Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Vehicle Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

TABL E OF CON TE NT S

44 Complimentary Services

AMENITIES

CO M P L I M E N TA RY S E RV I C E S

To help ensure that your ownershipexperience is pleasant, convenientand trouble-free, Lexus providesyou with a variety of complimentaryservices. These services aredescribed on the following pages.Other valuable owner benefitsare described in the sectionentitled “Other Benefits andAssistance” beginning on page 7.

First ScheduledMaintenance Service:Six Months or 5,000 MilesThis complimentary service isperformed at six months or 5,000miles, whichever occurs first. To obtainthis service, contact your Lexusdealership. Your complimentaryservice will include these items:

• Inspect and adjust all fluid levels

• Program Lexus PersonalizedSettings, if requested

• Reset scheduled maintenancereminder

• Rotate tires

• Visually inspect brake pads,calipers and rotors

• Check installation of driver’sfloor mat

• Inspect wiper blades

• Road-test vehicle

What are LexusPersonalized Settings?Your vehicle includes a variety ofelectronic features that can beprogrammed to your preferences. Forexample, doors can be programmedto remain locked when you shift into“Park.” (For more information, seethe “Customizable Features” sectionof the Specifications chapter in yourOwner’s Manual.) Programming ofthese features is performed once atno charge, provided you obtain theservice at the six-month/5,000-milescheduled maintenance service.Programming of some LexusPersonalized Settings requiresspecial equipment and may beperformed only by an authorizedLexus dealership.

Second ScheduledMaintenance Service:12 Months or 10,000 MilesThis complimentary service isperformed at 12 months or 10,000miles, whichever occurs first. Toobtain this service, contact your Lexusdealership. Your complimentaryservice will include these items:

• Replace engine oil with0W-20 oil; replace oil filter*

• Replace cabin air filter

55Complimentary Services

AMENITIES


• Reset oil maintenancereminder, if oil was changed


• Rotate tires





*Replace the engine oil andoil filter every 12 months or10,000 miles, or when the oilmaintenance reminder appears,whichever comes first.

If you do the majority of yourdriving under certain specialoperating conditions, additionalitems are included in this service.See the “12 Months or 10,000Miles” chart on page 48.

Loaner VehicleIf your vehicle must be kept overnightat a Lexus dealership for a warranty-covered condition that requires morethan eight hours to repair, Lexus willprovide you with a complimentaryloaner vehicle for up to five days.

Travel ProtectionLexus will reimburse for a rentalcar for up to five days and forovernight lodging for up to threenights (not to exceed $200 pernight) if all of the following occur:

• Your vehicle becomesinoperable or unsafe todrive when you are morethan 100 miles from home.

• Your vehicle’s malfunctionis caused by a warranty-covered condition.

• Repairs will take longer thaneight hours to complete.

To obtain reimbursement for rentalcar and lodging expenses, contact aLexus dealership service consultant.

66 Complimentary Services

AMENITIES

Roadside AssistanceLexus roadside assistance coverageis for 48 months from your vehicle’sin-service date, regardless of mileage.Coverage is provided 24 hours aday, 365 days a year, for vehiclesoperated in the United States, U.S.territories and Canada. Assistanceis administered through theAmerican Automobile Association.

Services Provided• Roadside services such as

battery jump-start, tire change,fuel delivery, lockouts, vehicleextrication and towing incase of minor accident.

• Towing to the nearest Lexusdealership (or an alternaterepair facility, if necessary).

• Assistance in locating alternatetransportation and lodging.

• Visit the Apple and Googleapp stores to downloadthe complimentary LexusRoadside Assistance app.

How to Get HelpTo obtain roadside assistance,take the following steps:

1) Call (800) 25-LEXUS(800/255-3987).

2) Have as much of the followinginformation as possible:

• 17-digit Vehicle IdentificationNumber (VIN) found on thevehicle registration paperworkand on the certification labellocated inside the driver’sdoor jamb

• Owner’s name andhome address

• Vehicle license plate number

• Location of vehicle, includingthe nearest major intersection

3) Wait at your vehicle or in a nearbysecure location for the roadsideassistance provider to arrive.

Additional CoverageAfter your roadside assistancecoverage expires, you may join amotor club created exclusively forLexus owners. Benefits includeroadside assistance coverage, atrip-planning service and discountson travel and dining. For furtherinformation, call (800) 25-LEXUS(800/255-3987).


7Other Benefits and Assistance

AMENITIES

Quality ControlYou may have noticed a few mileson the odometer when you tookdelivery of your Lexus. This mileageis a result of the comprehensiveprocess used to ensure the quality ofyour vehicle. This process includesextensive inspections during andafter production. The final inspectiontakes place at the selling dealershipand includes a road-test conductedby a trained Lexus technician.

If you’d like to know more about Lexusquality-control procedures, ask aLexus dealership service consultant.

Vehicle Service HistoryWhen you have your vehicle servicedat a Lexus dealership, your serviceinformation is recorded in the LexusNational Service History database.This is the first database of its kindin the automotive industry. It can beaccessed by any Lexus dealershipin the United States — a greatconvenience if you relocate or needto have your vehicle servicedwhile traveling.

Vehicle Service AgreementsIf you plan to keep your vehicle forseveral years or if you accumulate

mileage quickly, you may want topurchase a Lexus vehicle serviceagreement. These agreements coverthe cost of specific repairs beyondthe factory warranty period. Theyalso cover services such as towing,substitute transportation and lodgingto minimize your inconvenienceshould your vehicle require repair.Lexus vehicle service agreements areavailable with a variety of coverageoptions. A Lexus dealership salesconsultant can help you select theplan that’s best for you.

Body RepairsIf you’re involved in a collision, youwant your vehicle to be returnedto its pre-accident condition whenrepaired. That’s why it is important tomake sure repairs are made only withGenuine Lexus Parts. Some repairshops and insurance companies maysuggest using imitation or salvagedparts to save money. However,these parts do not meet Lexus’ highstandards for quality, fit and corrosionresistance. In addition, imitation andsalvaged parts (and any damageor failures they may cause) are notcovered by any Lexus warranty.

OTH E R BE N E FITS AND AS S I S TA N C E

8 Other Benefits and Assistance

AMENITIES

The best way to ensure that yourvehicle is repaired with Genuine LexusParts is to take it to a Lexus dealership.Each dealership works with selectedcollision repair centers that meetLexus’ strict requirements for training,equipment, quality and customersatisfaction. These repair centersuse Genuine Lexus Parts exclusivelyin the repair of Lexus vehicles.

The Smart KeyYour Lexus vehicle was made withtwo “Smart Keys” and an aluminumkey-number plate. Each Smart Keyincludes an electronic main key thathas an integrated mechanical backupkey. The electronic key controls theremote-entry and theft-deterrentsystems, enables the push-buttonstart switch and controls the engineimmobilizer. The mechanical keycan be removed from the electronickey and used to operate the driver’sdoor lock, the glove box lock andthe trunk lock (if equipped).

Replacing the KeyYour Lexus dealer can generatereplacement keys. Certain bonded/registered locksmiths may also beable to generate replacement keys.When ordering a new key, bring allkeys for the vehicle to your dealership.

If a Smart Key or the key-numberplate is not available, a Lexus dealeror certain locksmiths can obtain thekey code from a restricted-accessdatabase. These businesses can alsoaccess a service utility to register thekeys to the vehicle if all registeredkeys have been lost.

If you lock your key in your vehicleand do not have a spare, your dealercan make a new mechanical keyfrom the code on the key-numberplate. Certain bonded/registeredlocksmiths may also be able togenerate a replacement mechanicalkey. If a Lexus dealer is not available,please refer to www.aloa.org to find abonded/registered locksmith whoperforms high-security key service.

Keeping the Key SafeReplacing a Smart Key may be costly.We advise you to keep a spare SmartKey and the key-number plate in asafe place. If you record the keynumber in more than one place, donot record it in a way that can beeasily identified and associatedwith the vehicle. For example, don’tleave the number somewherethat can be accessed by a valet. Itis wise to keep a copy of the keynumber outside of the vehicle.

OTH E R BE N E FITS AND AS S I S TA N C E

9Introduction

WARRANTY

I F YO U N E E D A S S I S TA N C E

Both Lexus and your Lexus dealer arededicated to serving your automotiveneeds. Your complete satisfaction isour first priority. Should you have aproblem or concern, please takethe following steps to ensure thequickest possible response:

Step 1Discuss the situation with a dealershipmanager, such as the service manageror customer satisfaction manager. Ifnecessary, ask the dealership owneror general manager for assistance.In most cases, a satisfactory solutioncan be reached at this step.

Step 2If the dealership does not addressyour concern to your satisfaction,call the Lexus Customer SatisfactionDepartment at (800) 25-LEXUS(800/255-3987). In Canada, call(800) 26-LEXUS (800/265-3987).In Mexico, call 95-1-310-328-2075.

You may also write to us at:

Lexus Customer SatisfactionDepartmentP.O. Box 2991Torrance, CA 90509-2991

Whether calling or writing, pleaseprovide the following information:

• 17-digit Vehicle IdentificationNumber (VIN) found on thevehicle registration paperworkand on the certification labellocated inside the driver’sdoor jamb

• Current vehicle mileage

• Name of your selling andservicing Lexus dealerships

• Your day and eveningtelephone numbers

10 Introduction

WARRANTY

Step 3If your concern has still not beenresolved to your satisfaction, Lexusoffers additional assistance through:

National Center for DisputeSettlement (NCDS)P.O. Box 457Mt. Clemens, MI 48046(866) 272-4872

Important: You must use NCDSprior to exercising rights or seekingremedies available to you througha court action pursuant to theMagnuson-Moss Warranty Act.In addition, you must use NCDS ifyou are required to do so prior toexercising certain rights or seekingcertain remedies available underthe Lemon Laws of your state. Seethe Lemon Law Guide for specificrequirements applicable in your state.

However, if your state law permits andif you choose to exercise rights andseek remedies that are not createdby the Act, you need not use NCDS.

NCDS Arbitration

What is the DisputeSettlement Program?This program consists of localprofessionals who are trainedand experienced in arbitration.The arbitrator(s) appointed byNCDS will arbitrate your case byreviewing the facts you present;having the vehicle inspected, ifnecessary; and promptly renderinga fair and equitable decision.

How much will it cost?The service is provided at no costto you. It is part of Lexus’ effort topromptly and equitably resolveyour concerns. The decision-makeris an impartial third party. Thedecision of the arbitrator(s) isbinding on Lexus but not on you.


11Introduction

WARRANTY

What types of disputesare eligible?NCDS resolves disputes involvingLexus product reliability and warrantyperformance that arise during thegreater of 1) four years or 50,000miles from the vehicle’s in-servicedate, whichever is earlier; or 2) theapplicable provision of the LexusNew Vehicle Limited Warranty.However, NCDS will not arbitrate1 ) claims involving a vehicle usedprimarily for commercial purposesunless the Lemon Laws of yourstate cover vehicles used forcommercial purposes; or 2) claimsthat an air bag failed to deploy ordeployed when it should not have;or 3) disputes regarding fires and/oraccidents and/or theft. Since thereare other additional exclusions,please contact NCDS for furtherinformation on eligibility guidelines.You must file a request for arbitrationwith NCDS within six months ofthe expiration of the eligibilityperiod, provided the concern oralleged defect was brought to theattention of Lexus or one of itsdealers during the eligibility period.

How long is thearbitration process?The entire process — from the timeNCDS receives your request forarbitration to the arbitrator’s decision —is designed to take no more than40 days. A decision may be delayed if:

• You fail to provide certaininformation required by NCDS.

• You fail to make your vehicleavailable for inspection byNCDS in a timely manner(if an inspection is required).

How do I request arbitration?To initiate arbitration, you mustcomplete an NCDS customer claimform and mail it to NCDS. A claimform is included in the Lemon LawGuide located in your vehicle, oryou may request a form by callingNCDS at (866) 272-4872. Whenyou call, please have ready yourvehicle identification number(VIN), the names of your sellingand servicing dealerships, and thecurrent mileage on your Lexus.


12 Introduction

WARRANTY

In addition to completing the customerclaim form, please provide NCDSwith the following information:

• Vehicle year, make, model, VIN,mileage and date of purchase.

• A brief description of yourcomplaint and the actionsyou have taken to resolve it.

• What action or remedyyou believe would resolveyour problem.

If you are seeking reimbursement forrepairs or incidental expenses, pleaseprovide copies of applicable receipts.

Send your request to:

National Center for Dispute SettlementP.O. Box 457Mt. Clemens, MI 48046

Upon receipt of your request, NCDSwill contact you regarding the statusof your case and supply you withadditional details about the program.

How does the arbitrationprocess work?When NCDS receives your request,it will be forwarded to the Lexus areaoffice for response.

At the request of either party or thearbitrators, NCDS may schedule atechnical inspection. This may includean inspection of the vehicle by anindependent technical expert with aLexus representative present. Thetechnical expert will forward his orher evaluation to NCDS.

An oral hearing will be held priorto a decision being rendered. Atthis hearing, all relevant evidenceis admissible. You and a Lexusrepresentative will present bothsides of the case to the NCDSarbitrator(s). You will each begiven an equal opportunity to givetestimony and provide documents.Then you will each be given anopportunity for rebuttal. Afterconsidering all testimony anddocuments, the arbitrator(s)will review the applicable legalstandards and render a decisionwithin 10 days.

A settlement satisfactory to allparties may be negotiated atany time during the process.


13Introduction

WARRANTY

What types of decisions arerendered, and how do I know ifLexus will abide by the decisionof the arbitrator(s)?Arbitrated decisions are based onwhat the arbitrator(s) believe to befair and equitable after applyingthe appropriate legal standards.Remedies include but are not limitedto repairs; reimbursement for repairsand incidental expenses, such astowing costs; and repurchase orreplacement of your vehicle.

The decision of the arbitrator(s) isbinding on Lexus but not on you.Lexus must comply with the decisionshortly after it is rendered, usuallywithin 30 days of your acceptanceof the decision. NCDS will contactyou within 10 days of scheduledcompliance to ensure that Lexus hascomplied in a timely manner.

Are there limits to the scopeof arbitrated decisions?Arbitrated decisions do not include:

• Attorney fees

• Punitive damages

• Multiple damages

• Consequential damages, otherthan incidental damages that youmay be entitled to under law

What other recourse do I have?If you are dissatisfied with thearbitrator’s decision or Lexus’compliance, you may pursue anyother legal remedies available to you,including small claims court. Youshould be aware that the decisionof the arbitrator(s) is admissible asevidence in any legal proceedingsconcerning your vehicle.

Is the Dispute SettlementProgram subject to change?The information in this bookletabout the program is correct asof the date of printing. However,the program may be changedwithout notice. Contact the LexusCustomer Satisfaction Departmentat (800) 255-3987 for the mostcurrent information concerningthe Dispute Settlement Program.


14 Introduction

WARRANTY

T HE L E XU S CO M M I T M E N T

You have purchased one of thefinest vehicles built in the world today,and it is backed by one of the finestwarranties in the industry. This excellentwarranty coverage demonstratesnot only our confidence in Lexusvehicles, but also our commitmentto every Lexus customer. We’rededicated to ensuring that you enjoyexceptional quality, dependabilityand peace of mind throughout yourownership experience.

To further demonstrate ourcommitment to our customers’satisfaction, occasionally we mayestablish a special policy adjustmentto pay for specific repairs that areno longer covered by warranty.When we establish such a policyadjustment, we mail details to allapplicable owners on record.That’s why it is important to sendin the card at the back of thisbooklet if you change your addressor if you have purchased yourLexus from a previous owner.

You’ve made a wise decision topurchase a Lexus. Your vehicledelivers world-class luxury

and performance, along with anunparalleled commitment from Lexusto ensuring your satisfaction. You canbe confident — as we are — thatyou’ll enjoy owning your Lexusas much as you enjoy driving it.

This section of the Warrantyand Services Guide describesthe terms of Lexus warrantycoverage as well as generalowner responsibilities. The sectionbeginning on page 39 describesyour vehicle’s maintenancerequirements. Be sure to reviewthis information carefully, sinceproper maintenance is requiredto ensure that warranty coverageremains intact.

All warranty information is the latestavailable at the time of publicationand, with the exception of theemission control warranties, issubject to change without notice.

15Introduction

WARRANTY

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WA R R A N T Y COV E R AG E S AT A G L A N C E

16 Your Warranties in Detail

WARRANTY

Who Is the WarrantorThe warrantor for these limitedwarranties is Lexus, a division ofToyota Motor Sales, U.S.A., Inc.,19001 South Western Avenue,Torrance, California 90509-2991,a California corporation.

Which Vehicles Are CoveredThese warranties apply to 2016model-year Lexus RX 350 modelsregistered and normally operatedin the United States, U.S. territoriesand Canada. Warranty coverage isautomatically transferred at no costto subsequent vehicle owners.

Multiple Warranty ConditionsThis booklet contains warrantyterms and conditions that may varydepending on the part covered. Awarranty for specific parts or systems,such as the Powertrain Warranty orEmission Performance Warranty,is governed by the coverage setforth in that warranty as well as theGeneral Warranty Provisions.

When Warranty BeginsThe warranty period begins onthe vehicle’s in-service date,which is the first date the vehicleis either delivered to an ultimatepurchaser, leased, or used as acompany car or demonstrator.

Repairs Made at No ChargeRepairs and adjustments coveredby these warranties are made at nocharge for parts and labor.

Parts ReplacementAny needed parts replacement willbe made using new or remanufacturedparts. The decision whether a partshould be repaired or replaced willbe made by the servicing Lexusdealership and/or Lexus. Partsscheduled to be replaced as requiredmaintenance are warranted until theirfirst replacement only.

Note: Lexus remanufactured partsmeet or exceed all factory standardsfor safety, quality and reliability.

G EN E RA L WAR R AN T Y PROV I S ION S

17Your Warranties in Detail

WARRANTY

LimitationsThe performance of necessary repairsand adjustments is the exclusiveremedy under these warranties orany implied warranties. Lexus doesnot authorize any person to createfor it any other obligation or liabilityin connection with this vehicle.

Any implied warranty of merchant-ability or fitness for a particularpurpose is limited to the durationof these written warranties. Somestates do not allow restrictions onhow long an implied warranty lasts,so this limitation may not apply to you.

Your Rights Under State LawThese warranties give you specificlegal rights. You may also have otherrights that vary from state to state.

G EN E RA L WAR R AN T Y PROV I S ION S


WARRANTY

WHAT IS COVEREDAND HOW LONG

Basic WarrantyThis warranty covers repairs andadjustments needed to correct defectsin materials or workmanship of anypart supplied by Lexus, subject to theexceptions indicated under “WhatIs Not Covered” on pages 19–20.

Coverage is for 48 months or50,000 miles, whichever occursfirst, with the exception of wheelalignment and wheel balancing,which are covered for 12 months or12,000 miles, whichever occurs first.

Powertrain WarrantyThis warranty covers repairs neededto correct defects in materials orworkmanship of any component listedhere and supplied by Lexus, subject tothe exceptions indicated under “WhatIs Not Covered” on pages 19–20.

Coverage is for 72 months or 70,000miles, whichever occurs first.

EngineCylinder block and head and allinternal parts, timing belt and cover,flywheel, oil pan, water pump, fuelpump, engine mounts, engine controlcomputer, seals and gaskets.

Transmission and TransaxleCase and all internal parts, torqueconverter, clutch cover, mounts,engine control computer, sealsand gaskets.

Front-Wheel-Drive SystemDrive shaft, axle, hub, bearings,seals and gaskets.

Rear-Wheel-Drive SystemDifferential carrier assembly, driveshaft, axle carrier, axle case, axlebearing, axle shaft, seals and gaskets.

Restraint Systems WarrantyThis warranty covers repairsneeded to correct defects inmaterials or workmanship of anyseatbelt or air bag system suppliedby Lexus, subject to the exceptionsindicated under “What Is NotCovered” on pages 19–20.

Coverage is for 72 months or 70,000miles, whichever occurs first.

For vehicles sold and registered inKansas, the warranty for seatbeltsand related components is 10 years,regardless of mileage.

N EW VE H ICL E L I M I T E D WAR RA N T Y


WARRANTY

Corrosion PerforationWarrantyThis warranty covers repair orreplacement of any original bodypanel that develops perforation fromcorrosion (rust-through), subject tothe exceptions indicated under “WhatIs Not Covered” on pages 19–20.

Coverage is for 72 months,regardless of mileage.

For information on how to protectyour vehicle from corrosion, referto sections related to maintenanceand care in the Owner’s Manual.

TowingWhen your vehicle is inoperable dueto failure of a warranted part, towingservice to the nearest authorizedLexus dealership is covered.

WHAT IS NOT COVERED

This warranty does not cover damageor failures resulting directly or indirectlyfrom any of the following:

• Fire, accidents or theft

• Abuse or negligence

• Misuse — for example,racing or overloading

• Improper repairs

• Alteration or tampering, includinginstallation of non-GenuineLexus Accessories

• Lack of or improper maintenance,including use of fluids otherthan those specified in theOwner’s Manual

• Installation of non-GenuineLexus Parts

• Airborne chemicals, tree sap,road debris (including stonechips), rail dust, salt, hail, floods,wind storms, lightning and otherenvironmental conditions

• Water contamination



WARRANTY

This warranty also does not coverthe following:

TiresTires are covered by a separatewarranty provided by the tiremanufacturer. See page 34.

Normal Wear and TearNoise, vibration, cosmetic conditionsand other deterioration causedby normal wear and tear.

Maintenance Expense*Normal maintenance services suchas engine tune-ups; replacement offluids and filters; lubrication; cleaningand polishing; replacement of sparkplugs and fuses; and replacementof worn wiper blades, brake pads/linings and clutch linings.

Vehicles with Altered OdometerFailure of a vehicle on whichthe odometer has been alteredso that actual vehicle mileagecannot be readily determined.

*Lexus provides the first two scheduled maintenance services at no charge.See page 4 for details.

Vehicles with Unknown VehicleIdentification NumberAny vehicle for which the originalfactory-assigned vehicle identificationnumber cannot be determined.

Salvage or Total-Loss VehiclesAny vehicle that has ever been issueda “salvage” title or similar title underany state’s law; or has ever beendeclared a “total loss” or equivalentby a financial institution or insurer,such as by payment for a claim in lieuof repairs because the cost of repairsexceeded the cash value of thevehicle. This exclusion does not applyto the emission control warranties.

Incidental DamagesIncidental or consequential damagesassociated with a vehicle failure.Such damages include but are notlimited to inconvenience; the costof transportation, telephone callsand lodging; the loss of personal orcommercial property; and the lossof pay or revenue.



WARRANTY

Disclaimer of ExtraExpenses and DamagesThe performance of necessaryrepairs and adjustments is theexclusive remedy under thiswarranty or any implied warranty.Lexus does not authorize anyperson to create for it any otherobligation or liability in connectionwith this vehicle. Lexus shallnot be liable for incidental orconsequential damages resultingfrom breach of this writtenwarranty or any implied warranty.

Any implied warranty ofmerchantability or fitness fora particular purpose is limitedto the duration of this writtenwarranty, except in states wherethis limitation is not allowed.

DISPUTE RESOLUTION

If a dispute arises regarding yourwarranty coverage, please followthe steps described on pages 9–10.Please note that you must usethe National Center for DisputeSettlement before seeking remediesthrough a court action pursuantto the Magnuson-Moss WarrantyAct. You may also be requiredto use the National Center forDispute Settlement before seekingremedies under the Lemon Lawsof your state. For the requirementsapplicable to your state, see theappropriate page of the Lemon LawGuide located in your vehicle.



WARRANTY

WHAT IS COVEREDAND HOW LONG

Emission Defect WarrantyLexus warrants that your vehicle:

• Was designed, built andequipped to conform at thetime of sale with applicablefederal emissions standards.

• Is free from defects in materialsand workmanship that maycause the vehicle to fail tomeet these standards.

Federal regulations require that thiswarranty be in effect for two yearsor 24,000 miles from the vehicle’sin-service date, whichever occursfirst. However, under the terms ofthe Basic Warranty, Lexus providescoverage of four years or 50,000miles, whichever occurs first. Specificcomponents may have longercoverage under the terms of thePowertrain Warranty. Additionally,components marked “8/80” inthe parts list on pages 23–24 havecoverage of eight years or 80,000miles, whichever occurs first.

Emission PerformanceWarrantySome states and localities haveestablished vehicle inspection andmaintenance (I/M) programsto encourage proper vehiclemaintenance. If an EPA-approvedI/M program is in force in yourarea, you are eligible for EmissionPerformance Warranty coverage.

Under the terms of the EmissionPerformance Warranty andfederal regulations, Lexus willmake all necessary repairs ifboth of the following occur:

• Your vehicle fails to meetapplicable emissionsstandards as determined by anEPA-approved emissions test.

• This failure results or will resultin some penalty to you — suchas a fine or denial of the rightto use your vehicle — underlocal, state or federal law.

This warranty is in effect for two yearsor 24,000 miles from the vehicle’sin-service date, whichever occursfirst. Additionally, componentsmarked “8/80” in the parts list onpages 23–24 have coverage of eightyears or 80,000 miles, whicheveroccurs first.

FE DE RA L E M I SS IO N CO N T RO L WAR RA N T Y


WARRANTY

WHAT IS NOT COVERED

These warranty obligations do notapply to failures or noncompliancecaused by:

• The use of replacement partsnot certified in accordancewith aftermarket partscertification regulations.

• The use of replacement partsnot equivalent in quality or designto original equipment parts.

Provisions under the “What IsNot Covered” section of the NewVehicle Limited Warranty alsoapply to this warranty.

WARRANTY PARTS LIST

Air/Fuel Metering System• Air/fuel ratio feedback

control system

• Cold-start enrichment system

• Deceleration control system

• Electronic fuel injectionsystem components

– Airflow sensor

– Engine control module (8/80)

– Throttle body

– Other components

Air Induction System• Intake manifold and

intake air surge tank

Air Injection System• Air injection manifold

• Air injection pump

• Airflow control valves

Catalyst System• Catalytic converter and

protector (8/80)

• Constricted fuel filler neck

• Exhaust manifold

• Exhaust pipe (manifold tocatalyst and/orcatalyst to catalyst)

8/80 =Covered for eight years or 80,000miles,whichever occurs first.



WARRANTY

Evaporative Control System• Charcoal canister

• Diaphragm valve

• Fuel filler cap

• Fuel tank

• Vapor liquid separator

Exhaust Gas Recirculation(EGR) System• EGR gas temperature sensor

• EGR valve

• Associated parts

Ignition System• Distributor and internal parts

• Ignition coil and ignitor

• Ignition wires

• Spark plugs*

Positive Crankcase Ventilation(PCV) System

• Oil filler cap

• PCV valve or orifice

8/80 =Covered for eight years or 80,000miles, whichever occurs first.

*Warranted until first required maintenance under terms of the California Emission Control Warranty.

Other Parts Used in SystemsListed• Data link connector (8/80)

• Hoses, clamps, fittings, tubingand mounting hardware

• Malfunction indicatorlight and bulb (8/80)

• Pulleys, belts and idlers

• Sealing gaskets and devices

• Sensors, solenoids, switchesand valves



WARRANTY

MAINTENANCE

You are responsible for performanceof the required maintenance indicatedin the Owner’s Manual and this guide.Lexus will not deny a warranty claimsolely because you do not haverecords to show that you maintainedyour vehicle. However, any failureor noncompliance caused by lackof maintenance is not covered bythis warranty.

When maintenance and repairsare paid for by you, these servicesmay be performed by you or byany automotive service provideryou choose. Lexus will not denya warranty claim solely becauseyou used a service providerother than a Lexus dealership formaintenance and repairs. However,any failure or noncompliance causedby improper maintenance or repairsis not covered by this warranty.

REPLACEMENT PARTS

To ensure optimum performanceand maintain the quality built intoyour vehicle’s emission controlsystems, Lexus recommends theuse of Genuine Lexus Parts whenservicing or repairing the systems.

Warranty coverage is not dependentupon the use of any particular brandof replacement parts and you mayelect to use non-Genuine LexusParts for maintenance and repairs.However, use of replacementparts that are not equivalent inquality to Genuine Lexus Partsmay impair the effectiveness ofthe emission control systems.

If you use replacement parts thathave maintenance or replacementschedules different from those ofGenuine Lexus Parts, you must followthe maintenance and replacementschedules for the parts you are using.In addition, you should ensure thatsuch parts are warranted by theirmanufacturers to be equivalent toGenuine Lexus Parts.



WARRANTY

IF YOUR VEHICLE FAILSAN EMISSIONS TEST

If your vehicle fails an EPA-approvedemissions test, you may make a claimunder the Emission PerformanceWarranty. To do so, take your vehicleto an authorized Lexus dealership andpresent a copy of the emissions testreport. Also, take your maintenancerecords in case they are needed.

If your claim qualifies for coverage,the dealership will repair your vehiclewithin 30 days (unless a shorterperiod is required by law). If yourclaim is denied, Lexus will notify youin writing of the reason within thesame period. If we fail to do so, we willrepair your vehicle free of charge. Theonly exceptions allowed are when yourequest or agree to a delay, or whena delay is caused by factors beyondthe control of Lexus or the dealership.

For information on how to obtainservice under the EmissionDefect Warranty, see page 37,“Obtaining Warranty Service.”

IF YOU HAVEQUESTIONS

If you have questions or concernsabout your vehicle’s federal emissionwarranty coverage, please follow thesteps described on pages 9–10. Inthe case of the Emission PerformanceWarranty, you may also requestinformation from or reportcomplaints to:

U.S. Environmental Protection AgencyVehicle Programs & ComplianceDivision (6405J)Attn: Warranty Complaints401 M Street SWWashington, D.C. 20460

Vehicles equipped with aCalifornia Certified EmissionControl System that are registeredand operated in California orany state that adopts Californiaemission warranty provisions arealso covered by the CaliforniaEmission Control Warranty(see page 28). Connecticut,Delaware, Maine, Maryland,Massachusetts, New Jersey,Oregon, Pennsylvania, RhodeIsland, Vermont and Washingtonare the other states to whichthe California Emission ControlWarranty currently applies.



WARRANTY

DEALER CERTIFICATE

We (the dealership) want you toknow that at the time your newLexus vehicle is being delivered:

1 ) On the basis of written notificationfurnished by Lexus, we haveknowledge that the vehicle is coveredby an EPA Certificate of Conformity.

2) We have visually inspected thoseemission control devices orportions thereof that are visiblewithout removing or adjustingany components or systems,emissions-related or otherwise. Onthe basis of this inspection, thereare no apparent deficiencies inthe installation of emission controldevices by Lexus. (For purposes ofthis certificate, “emission controldevices” is limited to devicesinstalled on a vehicle for the soleor primary purpose of controllingemissions and which were notin general use before 1968.)

3) We have performed all emissioncontrol system preparationsrequired by Lexus prior to the saleof the vehicle as set forth in Lexus’current pre-delivery service manual.

4) Except as may be provided inParagraph 5, if this vehicle failsan EPA-approved emissions testwithin three months or 4,000 miles(whichever comes first) of deliveryto the ultimate purchaser, and

the vehicle has been maintainedand used in accordance with thewritten instructions for propermaintenance and use, Lexus willremedy the nonconformity freeof charge under the terms of theEmission Performance Warranty.

5) If vehicle was used as a companycar or demonstrator, check boxand complete the following:

The vehicle with which thisstatement is delivered was placedinto service as a company car ordemonstrator prior to delivery.The Emission PerformanceWarranty period commencedon the date the vehicle was firstplaced into service, which was

Month Day Year

Note: The dealership makes norepresentation or warranty that theemission control system or any partthereof is without defect or that thesystem will perform properly. TheEmission Performance Warrantyreferred to in Paragraph 4 andfurnished with the vehicle is solelythat of the manufacturer.

This statement is required bysection 207 of the Clean Air Act(42 U.S.C. 7541) and the EPAregulations issued thereunder.

Dealership name



WARRANTY

Vehicles equipped with aCalifornia Certified EmissionControl System that are registeredand operated in California orany state that adopts Californiaemission warranty provisionsare covered by this warranty.Connecticut, Delaware, Maine,Maryland, Massachusetts, NewJersey, Oregon, Pennsylvania,Rhode Island, Vermont andWashington are the other statesto which this warranty currentlyapplies. Vehicles covered bythis warranty are also coveredby the Federal Emission ControlWarranty (see page 22).

YOUR WARRANTYRIGHTS ANDOBLIGATIONS

The California Air Resources Board(CARB) and Lexus are pleased toexplain the emission control systemwarranty for your 2016 vehicle. InCalifornia, new motor vehicles mustbe designed, built and equipped tomeet the state’s stringent anti-smogstandards. CARB regulations requirethat Lexus must warrant the emissioncontrol system on your vehicle forthe time periods indicated on thenext page, provided there has beenno abuse, neglect or impropermaintenance of your vehicle.

Your emission control systemmay include parts such as the fuelinjection system, ignition system,catalytic converter and enginecomputer. Also included may behoses, belts, connectors and otheremissions-related assemblies.

Where a warrantable conditionexists, Lexus will repair yourvehicle at no cost to you, includingdiagnosis, parts and labor.

CALI FORNIA E M I SS ION CO N T RO L WAR RA N T Y


WARRANTY

MANUFACTURER’SWARRANTY COVERAGE

1 ) For three years or 50,000miles, whichever occurs first:

• If your vehicle fails a smog-checktest, all necessary repairs andadjustments will be made byLexus to ensure that yourvehicle passes the test. This isyour Emission Control SystemPERFORMANCE WARRANTY.

• If an emissions-related part listedon pages 23–24 is defective, thepart will be repaired or replacedby Lexus. This is your SHORT-TERM Emission Control SystemDEFECT WARRANTY.Note: Under the terms ofthe Basic Warranty, Lexusprovides coverage of fouryears or 50,000 miles,whichever occurs first. Specificcomponents may have longercoverage under the terms ofthe Powertrain Warranty.

2) For seven years or 70,000 miles,whichever occurs first:

• If an emissions-related part listedon pages 30–31 is defective,the part will be repaired orreplaced by Lexus. This is yourLONG-TERM Emission ControlSystem DEFECT WARRANTY.

OWNER’S WARRANTYRESPONSIBILITIES

You are responsible for performanceof the required maintenance indicatedin the Owner’s Manual and this guide.Lexus recommends that you retainall receipts covering maintenance onyour vehicle, but Lexus cannot denywarranty coverage solely for thelack of receipts or your failure toensure the performance of allscheduled maintenance.

You are responsible for presentingyour vehicle to a Lexus dealershipas soon as a problem exists.The warranty repairs should becompleted in a reasonable amountof time, not to exceed 30 days.

You should also be aware thatLexus may deny you warrantycoverage if your vehicle or a parthas failed due to abuse, neglect,improper maintenance orunapproved modifications.

If you have any questions regardingyour warranty rights and responsibilities,you should contact the LexusCustomer Satisfaction Departmentat (800) 255-3987 or theCalifornia Air Resources Board,Mobile Source Control Division,at 9528 Telstar Avenue, Suite 4,El Monte, CA 91731.



WARRANTY

WHAT IS NOT COVERED

These warranty obligations do notapply to failures or noncompliancecaused by:

• The use of replacement partsnot certified in accordancewith aftermarket partscertification regulations.

• The use of replacement parts notequivalent in quality or designto original equipment parts.

Provisions under the “What Is NotCovered” section of the NewVehicle Limited Warranty alsoapply to this warranty.

PARTS LIST: LONG-TERMEMISSION DEFECTWARRANTY

The parts listed here are coveredfor seven years or 70,000 milesfrom the vehicle’s in-servicedate, whichever occurs first.

Air/Fuel Metering System• Air fuel ratio sensor

• Engine control computer(engine control module)

• Fuel delivery pipe

• Fuel pressure sensor

• Fuel pump (high pressureand low pressure)

• Injector

• Throttle body

Air Induction System• Intake manifold and

intake air surge tank

Catalyst System• Exhaust center pipe

(including catalytic converter)

• Exhaust manifold(including manifold converter)



WARRANTY

Evaporative Control System• Fuel Main Tube

• Fuel suction plate

• Fuel tank

Ignition System• Crank position sensor

• Knock sensor

Other Parts Used inSystems Listed• Transmission solenoid

• Wire transmission(including temperature sensor)

MAINTENANCE

You are responsible for performanceof the required maintenance indicatedin the Owner’s Manual and this guide.Lexus will not deny a warranty claimsolely because you do not haverecords to show that you maintainedyour vehicle. However, any failureor noncompliance caused by lackof maintenance is not coveredby this warranty.

When maintenance and repairsare paid for by you, these servicesmay be performed by you or byany automotive service provideryou choose. Lexus will not denya warranty claim solely becauseyou used a service provider otherthan a Lexus dealership formaintenance and repairs. However,any failure or noncompliance causedby improper maintenance or repairsis not covered by this warranty.



WARRANTY

REPLACEMENT PARTS

To ensure optimum performanceand maintain the quality built intoyour vehicle’s emission controlsystems, Lexus recommends theuse of Genuine Lexus Parts whenservicing or repairing the systems.

Warranty coverage is not dependentupon the use of any particular brandof replacement parts and you mayelect to use non-Genuine LexusParts for maintenance and repairs.However, use of replacementparts that are not equivalent inquality to Genuine Lexus Partsmay impair the effectiveness ofthe emission control systems.

If you use replacement parts thathave maintenance or replacementschedules different from those ofGenuine Lexus Parts, you must followthe maintenance and replacementschedules for the parts you are using.In addition, you should ensure thatsuch parts are warranted by theirmanufacturers to be equivalentto Genuine Lexus Parts.

IF YOUR VEHICLE FAILSA SMOG-CHECK TEST

If your vehicle fails a smog-checktest, you may make a claim under theEmission Performance Warranty.To do so, take your vehicle to anauthorized Lexus dealership andpresent a copy of the smog-check testreport. Also, take your maintenancerecords in case they are needed.

If your claim qualifies for coverage,the dealership will repair your vehiclewithin 30 days (unless a shorterperiod is required by law). If yourclaim is denied, Lexus will notify youin writing of the reason within thesame period. If we fail to do so, we willrepair your vehicle free of charge. Theonly exceptions allowed are when yourequest or agree to a delay, or when adelay is caused by factors beyond thecontrol of Lexus or the dealership.

For information on how to obtainservice under the EmissionDefect Warranty, see page 37,“Obtaining Warranty Service.”



WARRANTY

REPAIR DELAYS

If a Lexus dealership is unable tocomplete repairs on your vehiclewithin 30 days, you may have therepairs made under Lexus’ provisionsfor emergency warranty repairs.See page 37 for details.

IF YOU HAVEQUESTIONS

If you have questions or concernsabout your vehicle’s Californiaemission warranty coverage,please follow the steps describedon pages 9–10. You may alsorequest information from or reportcomplaints to:

California Air Resources BoardMobile Source Control Division9528 Telstar Avenue, Suite 4El Monte, CA 91731(800) 242-4450



WARRANTY

OBTAININGWARRANTY SERVICE

The tires that come as originalequipment on your vehicle arewarranted by their manufacturerand not Lexus. Please refer to thetire warranty statement includedwith the owner information inyour vehicle.

To obtain warranty service for atire, take the tire to an authorizeddealer of the tire manufacturer.(Refer to your local phone directoryfor dealer locations.) Your Lexusdealer may also be able toassist you in obtaining warrantyservice from the manufacturer.

For additional warranty informationor service assistance, contactthe tire manufacturer directly.

ORIGINAL EQUIPMENTTIRE MANUFACTURERS

Bridgestone/Firestone535 Marriott DriveNashville, TN 37214Bridgestone: (800) 847-3272Firestone: (800) 356-4644

Dunlop Tires1144 East Market StreetAkron, OH 44316(800) 321-2136

Michelin North AmericaOne Park Way SouthP.O. Box 19001Greenville, SC 29602(800) 847-3435

Goodyear Tire and Rubber Co.1144 East Market StreetAkron, OH 44316(800) 321-2136

Toyo Tire (U.S.A.) Corporation6261 Katella Avenue, Suite 2BCypress, CA 90630(800) 442-8696

Yokohama Tire Corporation1 MacArthur PlaceSuite 800Santa Ana, CA 92707(800) 722-9888

T I R E L I M I T E D WAR RA N T Y

35Your Responsibilities

WARRANTY

GENERALINFORMATION

You are responsible for ensuringthat your Lexus is operated andmaintained according to theinstructions in the Owner’s Manualand the “Maintenance Information”section of this guide.

You should keep detailed recordsof vehicle maintenance, since undersome circumstances they may berequired for warranty coverage.These records should include dateof service, mileage at time ofservice and a description of serviceperformed and/or parts installed.For your convenience, maintenancelogs are included in the “MaintenanceInformation” section of this guide.If you sell your vehicle, you shouldgive your maintenance records tothe new owner.

Lexus will not deny a warrantyclaim solely because you do nothave records to show that youmaintained your vehicle. However,damage or failures caused bylack of proper maintenance arenot covered under warranty.

WHERE TO GOFOR MAINTENANCE

You may have maintenanceperformed on your vehicle byany qualified person or facility.However, Lexus recommendshaving maintenance performed byan authorized Lexus dealership.

Lexus dealership technicians arespecially trained to maintain andrepair Lexus vehicles. They staycurrent on the latest serviceinformation through Lexus technicalbulletins, service publicationsand training courses. Many arealso certified through the LexusCommitment to PerfectionCertification Program, whichrequires specialized, state-of-the-arttraining as well as rigorous examsthrough both Lexus and theNational Institute for AutomotiveService Excellence.

You can be confident you’re gettingthe best possible service for yourvehicle when you take it to a Lexusdealership. Plus, a Lexus dealershipwill always use Genuine Lexus Partsdesigned specifically for your vehicle.

O PE R AT I ON A ND M A I N T E NAN C E

36 Your Responsibilities

WARRANTY

REPLACEMENT PARTS

Warranty coverage is not dependentupon the use of any particular brandof replacement parts. However, Lexusrecommends using only GenuineLexus Parts when you need to replacea part on your vehicle. Like all Lexusproducts, Genuine Lexus Parts arebuilt to the highest standards ofquality, durability and performance.They are also designed to fit yourvehicle’s exact specifications.

Your Lexus dealership maintainsan extensive inventory of GenuineLexus Parts to meet your vehicleservice needs. And because itis linked electronically to LexusParts Distribution Centers, thedealership has quick access to anyparts it may not have in stock.

Genuine Lexus Parts are coveredby their own warranty (see yourdealer for details) or the remainderof any applicable New VehicleLimited Warranty, whicheveris longer. Non-Genuine LexusParts, or any damage or failuresresulting from their use, are notcovered by any Lexus warranty.

O PE R AT I ON A ND M A I N T E NAN C E

37Your Responsibilities

WARRANTY

BY GEOGRAPHICREGION

In the United States,U.S. Territories and CanadaTo obtain warranty service in theUnited States, U.S. territories orCanada, take your vehicle to anauthorized Lexus dealership. If yourvehicle cannot be driven, contactyour nearest Lexus dealership fortowing assistance. You do not haveto pay for towing to the nearest Lexusdealership if your vehicle is inoperabledue to failure of a warranted part.

Outside the United States,U.S. Territories and CanadaIf you are using your vehicle outsidethe United States, U.S. territories andCanada and need warranty service,contact a local Lexus dealership.Please note, however, that yourvehicle may not be repaired freeof charge because the local Lexusdistributor may have no obligationto provide warranty service for yourvehicle, and/or your vehicle maynot comply with local regulatoryor environmental requirements.

EMERGENCY REPAIRS

Lexus recommends havingmaintenance and repairs foryour vehicle performed by anauthorized Lexus dealership.To locate your nearest authorizedLexus dealership, log onto www.lexus.com or contactLexus Customer Satisfactionat (800) 255-3987.

Maintenance and repairs notperformed by an authorizedLexus dealership should beperformed by a qualifiedtechnician following proceduresin Lexus service andrepair publications.

If your vehicle is inoperable orunsafe to drive and there is no Lexusdealership reasonably availableto make repairs, you may performthe repairs yourself or have themperformed by another automotiveservice provider. Lexus will reimburseyou for any of the repairs that arecovered by warranty. To receivereimbursement, present to anauthorized Lexus dealership yourpaid repair invoices and any partsthat were removed from the vehicle.

OBTAI N I NG WAR R ANT Y S E RV I C E

38 Your Responsibilities

WARRANTY

You will be reimbursed for warrantedparts at the manufacturer’s suggestedretail price and warranted labor at ageographically appropriate hourly ratemultiplied by Lexus’ recommendedtime allowance for the repair.

If your vehicle requires emergencyrepair, Lexus assumes no liabilityfor subsequent failures caused byimproper repairs or the use ofnon-Genuine Lexus Parts unless youhave the vehicle properly repairedin a timely manner. To ensure thatwarranty coverage remains intact,have your vehicle inspected by anauthorized Lexus dealership as soonas possible after an emergency repair.

OBTAI N I NG WAR R ANT Y S E RV I C E

39Introduction

MAIN

TENANCE

Regular maintenance is essentialto obtaining the highest level ofperformance, safety and reliabilityfrom your Lexus. It can also enhanceyour vehicle’s resale value. Thissection of the Warranty and ServicesGuide is designed to help youmake sure your vehicle receivesproper and timely maintenance.It includes factory-recommendedmaintenance guidelines as well aslogs in which to document yourvehicle’s maintenance history.

In addition to scheduled maintenance,your Lexus requires ongoing generalmaintenance such as fluid checks andvisual inspections. These procedures arelisted on pages 42–43 of this booklet anddescribed in detail in the “Maintenance”section of the Owner’s Manual.

It is especially important to checkyour vehicle’s engine oil once amonth and to regularly replacethe engine oil and oil filter. Failureto do so can cause oil starvationand/or oil gelling, which canresult in severe damage to yourvehicle and require costly repairsthat are not covered by the NewVehicle Limited Warranty.

With proper maintenance and care,your vehicle will last longer anddeliver more dependable, economicalperformance. Follow this booklet’srecommendations and you’ll enjoymaximum reliability and peace ofmind from your Lexus for manyyears to come.

T HE I M P ORTANC E OF S C H E DU L E D MAI N TE NANC E

40 Introduction

MAIN

TENANCE

Maintaining your vehicle accordingto the recommendations in thisbooklet is required to ensure that yourwarranty coverage remains intact.You should keep detailed recordsof vehicle maintenance, includingdate of service, mileage at time ofservice and a description of serviceand/or parts installation performed.The maintenance logs in this bookletare a good place to record thisinformation. If you sell your vehicle,be sure to give your maintenancerecords to the new owner.

Lexus will not deny a warrantyclaim solely because you do nothave records to show that youmaintained your vehicle. However,damage or failures caused bylack of proper maintenance arenot covered under warranty.

Maintenance and repair servicesmay be performed by you or byany automotive service provideryou choose. Lexus will not denya warranty claim solely becauseyou used a service providerother than a Lexus dealershipfor maintenance and repairs.

However, damage or failures causedby improper maintenance or repairsare not covered under warranty.

Your dealer may recommend morefrequent maintenance intervals ormore maintenance services than thoselisted in the scheduled maintenancelog. These additional services are notrequired to maintain your warrantycoverage. Ask your dealer for anexplanation of any recommendedmaintenance not included in thescheduled maintenance log.

For a complete description ofLexus warranty coverages, seepages 16–33 of this booklet.

MAI N TE NANC E AND L E XU S WAR R AN T Y COV E R AG E

41Introduction

MAIN

TENANCE

To ensure that your vehicle receivesfirst-quality service and factory-authorized parts, Lexus recommendshaving maintenance performed byan authorized Lexus dealership. Tolocate your nearest authorized Lexusdealership, log on to www.lexus.comor contact Lexus CustomerSatisfaction at (800) 255-3987.

Lexus dealership technicians areexperts in the maintenance and repairof Lexus vehicles. They stay currenton the latest service informationthrough Lexus technical bulletins,service publications and trainingcourses. Many are also certifiedthrough the Lexus Commitment toPerfection Certification Program,which requires specialized,state-of-the-art training as wellas rigorous exams through bothLexus and the National Institute forAutomotive Service Excellence.

Additionally, when you have yourvehicle serviced at a Lexus dealership,your service information is recordedin the Lexus National Service Historydatabase. This is the first database ofits kind in the automotive industry. It canbe accessed by any Lexus dealershipin the U.S. — a great convenience ifyou relocate or need to have yourvehicle serviced while traveling.

You can be confident you’regetting the best possible servicefor your vehicle when you take itto a Lexus dealership. Don’t trustyour investment to anything lessthan a team of Lexus specialists.

Maintenance and repairs notperformed by an authorized Lexusdealership should be performedby a qualified technician followingprocedures in Lexus serviceand repair publications.

L E XU S DE AL E R S H I P S E RV ICE

42 Introduction

MAIN

TENANCE

In addition to scheduled maintenance,your Lexus requires ongoing generalmaintenance such as fluid checks andvisual inspections. The recommendedguidelines for inspections are listed below.Please refer to the “Maintenance” sectionof the Owner’s Manual for a detaileddescription of inspection procedures.

Every 30 DaysAt least once every 30 days,perform these inspections:

• Check engine oil level usingthe dipstick

• Visually check engine coolantlevel on the see-through reservoir

• Visually check brake fluid levelon the see-through reservoir

• Visually check conditionof battery

• Check level of windshieldwasher fluid

• Check tire pressure

• Check tires for damageand wear


After a Car Wash• Check installation of driver’s

floor mat

After Off-Road DrivingWhenever you drive off-roadthrough deep sand, mud or water,perform these inspections daily:

• Check axle shaft boots

• Check ball joints and dust covers

• Check brake lines and hoses

• Check brake pads/rotors andparking brake linings/drums

• Check differential oil

• Check engine air filter

• Check nuts and bolts on chassis

• Check steering linkageand boots

• Check transfer case oil(AWD models)

• Check transmission forsigns of leakage

G E N ERAL MAI N TE NANC E AND R EGUL A R US E

43Introduction

MAIN

TENANCE

When Cleaning the Interior• Remove dirt and dust with a

vacuum cleaner. Wipe dirtysurfaces with a soft clothdampened with warm water.

• When cleaning leather interior,remove dirt and dust witha vacuum cleaner. Using asponge, apply a small amountof neutral wool detergent mixedin water, rubbing in a circularmotion. Wipe off any excessdetergent and let leather dryin an open-air location.

• When cleaning carpet, removedirt and dust with a vacuumcleaner. Apply a foaming-typecarpet cleaner with a sponge orbrush, allowing cleaner to workfor a few minutes to loosen dirt.Continue by rubbing carpetin a circular motion. Wipeoff any excess cleaner with aclean cloth. If any dirt remains,repeat process. Best resultsare obtained by keepingthe carpet as dry as possible.

When Cleaning the Exterior• Working from top to bottom,

apply lots of low-pressure waterto the body, wheel wells andunderside of vehicle to removedirt and dust. Wash the vehiclebody using a soft sponge orcotton cloth with mild car-washsoap. Rinse off with water.

• If water does not bead on a cleanvehicle surface, apply car waxusing a soft cotton cloth whenthe body of the vehicle is cool.

When Cleaning the Wheels• Wait for hot wheels to cool

before getting wheels wet.

• Using a soft sponge or cottoncloth, apply same mild car-washsoap as used for the vehiclebody. Quickly rinse off withwater. Using a soft cottoncloth, apply same car wax asused for the vehicle body.

G E N ERAL MAI N TE NANC E AND R EGUL A R US E

MAIN

TENANCE

44 Scheduled Maintenance Log

Determining YourMaintenance Interval:Months vs. MileageLexus recommends obtainingscheduled maintenance for yourvehicle every six months or 5,000miles, whichever occurs first.

For example:

• If at six months you havedriven less than 5,000 miles,you should obtain maintenanceat six months; don’t wait until5,000 miles.

• If you drive 5,000 miles in lessthan six months, you shouldobtain maintenance at 5,000miles; don’t wait until six months.

Be sure to keep an eye on your mileageso that you obtain maintenance whenrecommended. If you are a low-mileagedriver, mark your calendar to remindyourself to obtain maintenance everysix months.

Special OperatingConditionsIn addition to standard maintenanceitems, vehicles that are drivenunder special operating conditionsrequire further maintenanceservice. These special operatingconditions, which put addeddemands on a vehicle, include:

• Driving on dirt roads or ondusty roads

• Repeated trips of less thanfive miles in temperaturesbelow 32° F or 0° C

• Extensive idling and/orlow-speed driving for longdistances, such as police, taxior door-to-door delivery use

If you drive primarily under anyof the conditions noted, youshould replace the engine oiland oil filter every six monthsor 5,000 miles. Even whenthe oil maintenance reminderdoes not appear. Some of thesespecial operating conditionsrequire other maintenanceitems; these items are indicatedin each maintenance chart.

SCH E DU L E D MAI N TE NANC E LOG

45Scheduled Maintenance Log

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If you drive only occasionally underany of the special operating conditionsnoted, it is not necessary to changethe oil every six months or 5,000miles or to perform the additionalservices listed in the charts. Thisadded maintenance is required onlyif you drive primarily under any ofthe special operating conditions.

Complimentary FirstScheduled MaintenanceService: Six Months or5,000 MilesLexus provides your first scheduledmaintenance service at no charge.The service is performed at sixmonths or 5,000 miles, whicheveroccurs first. To obtain this service,contact your Lexus dealership. Yourcomplimentary service will includethese items:

• Inspect and adjust all fluid levels

• Program Lexus PersonalizedSettings, if requested


• Rotate tires





What are LexusPersonalized Settings?Your vehicle includes a variety ofelectronic features that can beprogrammed to your preferences.For example, doors can beprogrammed to remain lockedwhen you shift into “Park.” (For moreinformation, see the “CustomizableFeatures” section of the Specificationschapter in your Owner’s Manual.)Programming of these featuresis performed once at no charge,provided you obtain the service atthe six-month/5,000-mile scheduledmaintenance service. Programmingof some Lexus Personalized Settingsrequires special equipment and maybe performed only by an authorizedLexus dealership.


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Complimentary SecondScheduled MaintenanceService: 12 Months or10,000 MilesLexus also provides your secondscheduled maintenance service atno charge. The service is performedat 12 months or 10,000 miles,whichever occurs first. To obtainthis service, contact your Lexusdealership. Your complimentaryservice will include these items:

• Replace engine oil with0W-20 oil; replace oil filter*

• Replace cabin air filter

• Reset oil maintenance reminder,if oil was changed


• Rotate tires





*Replace the engine oil and oil filterevery 12 months or 10,000 miles,or when the oil maintenancereminder appears, whichevercomes first.

If you do the majority of your drivingunder certain special operatingconditions, additional items areincluded in this service. See the“12 Months or 10,000 Miles”chart on page 48.



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NOTES


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❑ Inspect and adjust all fluid levels❑ Program Lexus Personalized Settings,

if requested❑ Reset scheduled maintenance

reminder❑ Rotate tires❑ Visually inspect brake pads, calipers

and rotors❑ Check installation of driver’s floor mat❑ Inspect wiper blades❑ Road-test vehicleNote: If you drive primarily under certainspecial operating conditions, you shouldalso replace the engine oil with 0W-20 oiland replace the oil filter. See page 44 forconditions that apply. Some conditionsrequire additional maintenance.See below.

If you drive primarily under any ofthese special operating conditions,perform these additional items:

Driving off-road, on dirt roads or ondusty roads:

❑ Inspect axle shaft boots❑ Inspect ball joints and dust covers❑ Inspect engine air filter❑ Inspect steering linkage and boots❑ Re-torque nuts and bolts of drive

shaft (AWD)❑ Tighten nuts and bolts on chassis

Towing a trailer, using a car-top carrieror heavy vehicle loading:

❑ Re-torque nuts and bolts of driveshaft (AWD)

❑ Tighten nuts and bolts on chassis

Driving on roads on which road salthas been applied:


6 Months or 5,000 Miles1

Date: _______ Mileage: ________

❑ Replace engine oil with 0W-20 oil;replace oil filter3

❑ Replace cabin air filter

❑ Reset oil maintenance reminder, if oilwas changed

❑ Reset scheduled maintenancereminder

❑ Rotate tires

❑ Visually inspect brake pads, calipersand rotors

❑ Check installation of driver’s floor mat

❑ Inspect wiper blades

❑ Road-test vehicle



❑ Inspect axle shaft boots

❑ Inspect ball joints and dust covers

❑ Inspect engine air filter

❑ Inspect steering linkage and boots



Towing a trailer, using a car-topcarrier or heavy vehicle loading:



Driving on roads on which road salthas been applied:


12 Months or 10,000 Miles2

Date: _______ Mileage: ________

1This service, excluding maintenance required for special operating conditions, is complimentary when performed byan authorized Lexus dealership.

2This service is complimentary when performed by an authorized Lexus dealership.3Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,whichever comes first.


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❑ Inspect and adjust all fluid levels

❑ Replace Smart Key battery



❑ Rotate tires

❑ Visually inspect brake pads, calipersand rotors

❑ Check installation of driver’s floor mat

❑ Road-test vehicle

❑ Inspect the following:

__Axle shaft boots__Ball joints and dust covers__Body__Brake lines and hoses__Engine coolant (see page 70)__Exhaust pipes and mountings

Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain specialoperating conditions, you should also replace the engine oil with 0W-20 oil and replace the oilfilter. See page 44 for conditions that apply. Some conditions require additional maintenance.See below.

If you drive primarily under any of these special operating conditions, performthese additional items:

Driving off-road, on dirt roads or on dusty roads:

❑ Inspect engine air filter


Towing a trailer, using a car-top carrier or heavy vehicle loading:

❑ Replace rear di�erential oil (AWD)

❑ Replace transfer case oil (AWD)


18 Months or 15,000 Miles

Date: __________________________ Mileage: __________________________

__Rack-and-pinion assembly__Rear differential oil (AWD)__Steering linkage and boots__Transfer case oil (AWD)__Wiper blades

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❏ Replace engine oil with 0W-20 oil;replace oil filter1




❏ Rotate tires❏ Visually inspect brake pads, calipers

and rotors❏ Check installation of driver’s floor mat❏ Inspect wiper blades❏ Road-test vehicle


Driving off-road, on dirt roads or ondusty roads:❏ Inspect axle shaft boots❏ Inspect ball joints and dust covers❏ Inspect engine air filter❏ Inspect steering linkage and boots❏ Re-torque nuts and bolts of drive

shaft (AWD)❏ Tighten nuts and bolts on chassis

Towing a trailer, using a car-topcarrier or heavy vehicle loading:❏ Re-torque nuts and bolts of drive


Driving on roads on which road salthas been applied:❏ Re-torque nuts and bolts of drive

shaft (AWD)


❏ Inspect and adjust all fluid levels



and rotors❏ Check installation of driver’s floor mat❏ Inspect wiper blades❏ Road-test vehicle

Note: If 0W-20 oil was not used at lastoil change, or if you drive primarily undercertain special operating conditions, youshould also replace the engine oil with0W-20 oil and replace the oil filter. Seepage 44 for conditions that apply. Someconditions require additional maintenance.See below.







shaft (AWD)


Date: _______ Mileage: ________ Date: _______ Mileage: ________

1Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,whichever comes first.


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❏ Re-torque nuts and bolts of driveshaft (AWD)

❏ Replace cabin air filter❏ Replace brake fluid❏ Replace engine air filter❏ Inspect the following:

__Axle shaft boots__Ball joints and dust covers__Body__Brake lines and hoses__Brake rotor thickness and runout__Engine coolant (see page 70)__Exhaust pipes and mountings__Fuel lines and connections, fuel tank

band and fuel tank vapor ventsystem hoses



❏ Tighten nuts and bolts on chassis

Towing a trailer, using a car-top carrier or heavy vehicle loading:❏ Replace rear di�erential oil (AWD)❏ Replace transfer case oil (AWD)❏ Tighten nuts and bolts on chassis


Date: __________________________ Mileage: __________________________


__Fuel tank cap gasket__Rack-and-pinion assembly__Rear differential oil (AWD)__Steering linkage and boots__Transfer case oil (AWD)__Transmission fluid cooler hoses

and connections__Transmission for signs of leakage__Wiper blades

❏ Replace Smart Key battery❏ Rotate tires❏ Visually inspect brake pads, calipers

and rotors❏ Check installation of driver’s floor mat❏ Road-test vehicle

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and rotors❏ Check installation of driver’s floor mat

❑ Inspect wiper blades❏ Road-test vehicle








shaft (AWD)











❏ Inspect axle shaft boots❏ Inspect ball joints and dust covers❏ Inspect engine air filter❏ Inspect steering linkage and boots❏ Re-torque nuts and bolts of drive





shaft (AWD)


Date: _______ Mileage: ________


Date: _______ Mileage: ________


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❏ Inspect and adjust all fluid levels❏ Replace Smart Key battery




and rotors❏ Check installation of driver’s floor mat❏ Road-test vehicle❏ Inspect the following:

__Axle shaft boots__Ball joints and dust covers__Body__Brake lines and hoses__Engine coolant (see page 70)__Exhaust pipes and mountings



Driving off-road, on dirt roads or on dusty roads:❏ Inspect engine air filter❏ Tighten nuts and bolts on chassis



Date: __________________________ Mileage: __________________________


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60 Months or 50,000 Miles 66 Months or 55,000 Miles














shaft (AWD)














shaft (AWD)





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❏ Replace cabin air filter❏ Replace brake fluid❏ Replace engine air filter❏ Replace Smart Key battery



❏ Inspect the following:

__Axle shaft boots__Ball joints and dust covers__Body__Brake lines and hoses__Brake rotor thickness and runout__Drive belt__Engine coolant (see page 70)__Exhaust pipes and mountings__Fuel lines and connections, fuel tank




❏ Tighten nuts and bolts on chassis

Towing a trailer, using a car-top carrier or heavy vehicle loading:❏ Replace rear di�erential oil (AWD)❏ Replace transfer case oil (AWD)❏ Replace transmission fluid❏ Tighten nuts and bolts on chassis


Date: __________________________ Mileage: __________________________






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shaft (AWD)











❏ Inspect axle shaft boots❏ Inspect ball joints and dust covers❏ Inspect engine air filter❏ Inspect steering linkage and boots❏ Re-torque nuts and bolts of drive





shaft (AWD)


Date: _______ Mileage: ________


Date: _______ Mileage: ________


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❏ Inspect and adjust all fluid levels❏ Re-torque nuts and bolts of drive

shaft (AWD)❏ Replace Smart Key battery




__Axle shaft boots__Ball joints and dust covers__Body__Brake lines and hoses__Drive belt__Engine coolant (see page 70)






Date: __________________________ Mileage: __________________________

__Exhaust pipes and mountings__Rack-and-pinion assembly__Rear differential oil (AWD)__Steering linkage and boots__Transfer case oil (AWD)__Wiper blades

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shaft (AWD)














shaft (AWD)


Date: _______ Mileage: ________


Date: _______ Mileage: ________


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❏ Replace cabin air filter❏ Replace brake fluid❏ Replace engine air filter❏ Replace Smart Key battery




__Axle shaft boots__Ball joints and dust covers__Body__Brake lines and hoses__Brake rotor thickness and runout__Drive belt__Engine coolant (see page 70)__Exhaust pipes and mountings__Fuel lines and connections, fuel tank



Driving off-road, on dirt roads or on dusty roads:❏ Tighten nuts and bolts on chassis



Date: __________________________ Mileage: __________________________






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shaft (AWD)



❑ Replace cabin air filter❏ Replace engine coolant (see page 70)












shaft (AWD)





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__Axle shaft boots__Ball joints and dust covers__Body__Brake lines and hoses__Drive belt__Exhaust pipes and mountings






Date: __________________________ Mileage: __________________________


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and rotors❏ Check installation of driver’s floor mat❑ Inspect wiper blades❏ Road-test vehicle







shaft (AWD)


❏ Inspect and adjust all fluid levels❏ Inspect engine coolant (see page 70)











shaft (AWD)





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❏ Replace cabin air filter❏ Replace brake fluid❏ Replace engine air filter❏ Replace Smart Key battery❏ Replace spark plugs2

❏ Replace vacuum pump for break booster




__Axle shaft boots__Ball joints and dust covers__Body__Brake lines and hoses__Brake rotor thickness and runout__Drive belt__Exhaust pipes and mountings__Fuel lines and connections, fuel tank




Towing a trailer, using a car-top carrier or heavy vehicle loading:❏ Replace rear di�erential oil (AWD)❏ Replace transfer case oil (AWD)❏ Replace transmission fluid❏ Tighten nuts and bolts on chassis


Date: __________________________ Mileage: __________________________


2Required under the terms of the Emission Control Warranty.





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shaft (AWD)



❑ Replace cabin air filter❏ Inspect engine coolant (see page 70)











shaft (AWD)





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__Axle shaft boots__Ball joints and dust covers__Body__Brake lines and hoses__Drive belt__Exhaust pipes and mountings






Date: __________________________ Mileage: __________________________


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shaft (AWD)


❏ Inspect and adjust all fluid levels❏ Inspect engine coolant (see page 70)











shaft (AWD)





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❏ Replace cabin air filter❏ Replace brake fluid❏ Replace engine air filter❏ Replace engine coolant (see page 70)❏ Replace Smart Key battery




__Axle shaft boots__Ball joints and dust covers__Body__Brake lines and hoses__Brake rotor thickness and runout__Drive belt__Exhaust pipes and mountings__Fuel lines and connections, fuel tank






Date: __________________________ Mileage: __________________________






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E X PL ANAT ION OF MAI NT ENANCE ITEMS

The following descriptions areprovided to give you a betterunderstanding of the maintenanceservices that should be performedon your vehicle. The scheduledmaintenance log indicates atwhich time/mileage intervals eachservice should be performed.Please note that many maintenanceservices should be performedonly by a qualified technician.

For further information onmaintenance services thatyou can perform yourself,see the maintenance sectionsof your Owner’s Manual.

Axle Shaft BootsCheck the axle shaft boots andclamps for cracks, deteriorationand damage. Replace any damagedparts and, if necessary, repackthe grease. A qualified technicianshould perform these operations.

Ball Joints and Dust CoversCheck the suspension and steeringlinkage ball joints for loosenessand damage. Check all dust coversfor deterioration and damage. Aqualified technician should performthese inspections.

Body InspectionVisually check for corrosion, scratchesand other damage. Check outerbody panels, inner panels of thehood and doors, and underneath thevehicle. Apply touch-up paint to anychips and scratches or have themrepaired by a qualified technician.

Brake FluidReplace using fluid type specified in yourOwner’sManual. A qualified technicianshould perform this operation.

Brake Lines and HosesVisually inspect for proper installation.Check for chafing, cracks, deteriorationand signs of leakage. Replace anydeteriorated or damaged parts. Aqualified technician should performthese operations.

Brake Pads, Calipersand RotorsCheck brake pads and rotors forexcessive wear; check brake rotorsfor runout. Check brake calipers forfluid leakage. A qualified technicianshould perform these inspections.


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EXPLANATION OF MAINTENANCE ITEMS

Cabin Air FilterReplace at specified intervals.More frequent replacement maybe required when driving in dustyconditions, heavy traffic areas,urban areas, desert areas or dirtroads. Refer to your Owner’sManual for service details.

Differential OilCheck for correct oil level andinspect each differential componentfor signs of leakage. If you discoverany leakage, have it repairedimmediately by a qualified technician.Refer to your Owner’s Manual forfluid specifications.

Drive BeltInspect for cracks, excessive wearand oiliness. Check the belt tensionand adjust if necessary. Replacethe belts if they are damaged.

Drive ShaftRe-torque the flange nuts and bolts.A qualified technician shouldperform this operation.

Driver’s Floor Mat• Only use the driver’s floor

mat designed specificallyfor the model and modelyear of your vehicle, such asLexus Genuine floor mats.

• Always properly securethe driver’s floor mat usingthe retaining hooks.

• Never install another floormat on top of the existingdriver’s floor mat.

• Never install the driver’sfloor mat upside down.

Engine Air FilterCheck for excessive dirt, damageand oiliness. Replace if necessary.

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Engine CoolantWhen inspecting, visually checkthe level of the engine coolant on thesee-through reservoir. Add coolantas necessary. When replacing, drainthe cooling system and refill withcoolant. Always use GenuineToyota Super Long-Life Coolantor similar high-quality non-silicate,non-amine, non-nitrate, non-borateethylene-glycol coolant with long-lifehybrid organic acid technology(i.e., a combination of lowphosphates and organic acids).A qualified technician shouldperform these operations.

Check the radiator and condenserfor blockage by leaves, dirt or insectsand clean if necessary. Also checkthe hose connections for corrosionand condition of installation.

Note: Initial replacement of enginecoolant is at 120 months/100,000miles. Replace every 60 months/50,000 miles thereafter.

Engine Oil and Oil FilterReplace the engine oil and oil filterevery 12 months or 10,000 miles, orwhen the oil maintenance reminderappears, whichever comes first.SAE 0W-20 oil is the best choicefor good fuel economy and goodstarting in cold weather. If SAE0W-20 is not available, SAE 5W-20may be used; however, it must bereplaced with SAE 0W-20 at thenext oil change. See your Lexusdealer for oil specifically formulatedfor your vehicle’s engine.

Your vehicle is equipped with areplaceable oil-filter element andoil-filter cap O-ring; replace bothat each oil change. For instructionson how to reset the reminder light,refer to your Owner’s Manual.

Note: If you do the majority of yourdriving under any of the specialoperating conditions indicatedon page 44, you should replacethe engine oil and oil filter everysix months or 5,000 miles,regardless of the oil used or thecertification of the vehicle.


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Exhaust Pipes and MountingsVisually inspect the exhaust pipes,muffler and hangers for cracks,deterioration and damage. Start theengine and listen carefully for anyexhaust leakage. Tighten connectionsand replace parts as necessary.

Fuel Lines and Connections,Fuel Tank Band and Fuel TankVapor Vent System HosesVisually inspect for corrosion,damage, cracks, and loose or leakingconnections. Tighten connectionsand replace parts as necessary.

Fuel Tank Cap GasketVisually inspect for cracks,deterioration and damageand replace if necessary.

Nuts and Bolts on ChassisCheck that tightness of the seat-mounting bolts and front/rearsuspension-member retaining boltsmatches torque measurementsspecified in the Repair Manual.

Rack-and-Pinion AssemblyInspect the rack-and-pinion assemblyfor signs of leakage, damage andloose electrical connections. Tightenconnections and if you discover anyleakage or damage, have it repairedimmediately by a qualified technician.

Road TestWhile driving the vehicle, checkfor proper operation of engine,transmission, brakes and steering.Also check the parking brake, andcheck for abnormal noise or vibrationfrom any part of the vehicle.

Spark PlugsReplace at specified interval. Installnew plugs of the same type as originallyequipped (see your Owner’s Manual).A qualified technician should performthis operation.

Steering Linkage and BootsWith the vehicle stopped, check forexcessive freeplay in the steeringwheel. Inspect the linkage forbending and damage and the dustboots for deterioration, cracks anddamage. Replace any damagedparts. A qualified technician shouldperform these operations.

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Timing ChainThe timing chain requires noperiodic inspection.

Tire RotationSee your Owner’s Manual for tirerotation requirements. Check tirepressure and check tires for damageand uneven wear. If the vehicle isequipped with a spare tire, check thecondition and pressure of the spare.

Tire-Pressure Warning SensorsA tire-pressure sensor is mountedon each full-size wheel. Thesesensors do not require periodicmaintenance. When a sensor’slong-life lithium battery becomesdischarged, the battery should bereplaced by a qualified technicianfollowing procedures in Lexusservice and repair publications.

Transfer Case OilCheck for correct oil level andinspect each component for signs ofleakage. If you discover any leakage,have it repaired immediately by aqualified technician. For correctoil, refer to your Owner’s Manual.

TransmissionThe transmission and transmissionfluid are a completely sealed unit.Therefore, periodic checks andreplacement of the transmissionfluid are not required, and thereis no dipstick on the transmission.Any repairs that require addingor replacing fluid should beperformed by a qualified technicianfollowing procedures in Lexusservice and repair publications.

Vacuum Pump forBrake BoosterReplace at specified interval. Aqualified technician should performthis operation.

Wiper BladesThe wiper blades should not showany signs of cracking, splitting, wear,contamination or deformation.The wiper blades should clear thewindshield without streakingor skipping.


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Model

In-service date

Mileage at delivery

Selling dealership

Selling dealership phone number

Vehicle Identification Number

VEHICLE IDENTIFICATION

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VEHICLE IDENTIFICATION

Axle shaft boots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 68

Ball joints and dust covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 68

Body inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 68

Body repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

BrakesFluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42, 68Lines and hoses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 68Pads, calipers and rotors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 68

Cabin air filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 69

Complimentary servicesMaintenance services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4, 45–46Other services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

Differential oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 69

Dispute resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–13, 21

Drive belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 69

Drive shaft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 69

Driver’s floor mat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 69

Emergency repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37–38

Engine air filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 69

Engine coolant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42, 48–67*, 70

Engine oil and filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42, 48–67*, 70

Exhaust pipes and mountings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 71

Fuel lines and connections, fuel tank band andfuel tank vapor vent system hoses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48–67*, 71

Fuel tank cap gasket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48–67*, 71

Inspections, general maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–43

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

*See scheduled maintenance log for maintenance interval.

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Lexus Personalized Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 4, 45

Loaner vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

MaintenanceAs related to warranty coverage . . . . . . . . . . . . . . . . . . . . . . . . 25, 29, 31, 35, 40Complimentary first and second services . . . . . . . . . . . . . . . . . . . . . . . . 4, 45–46Explanation of maintenance items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68–72General maintenance and inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42–43Importance of maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Maintenance intervals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Scheduled maintenance log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67Where to obtain maintenance . . . . . . . . . . . . . . . . . . . . . inside front cover, 35, 41

Nuts and bolts on chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 71

Oil change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 70

Owner responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25, 29, 31, 35–38

Parts replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7, 16, 25, 32, 36

Pre-delivery service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Quality control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Rack-and-pinion assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 71

Road test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 71

Roadside assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 6

Service agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Service history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Smog-check tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26, 32

Spark plugs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63, 71

Steering linkage and boots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 71

Timing chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Tire inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Tire rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 72

76

IND

EX


Tire-pressure warning sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Tires, warranty coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Transfer case oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 72

Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 72

Travel protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Warranty coveragesBasic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18California Emission Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28–33Corrosion perforation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Coverages at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Federal Emission Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22–27General provisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16–17Powertrain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Restraint systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7, 19–21, 23, 30

Wiper blades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 72

If your name or address

has changed or if youpurchased your Lexusas a used vehicle, pleasecom

plete and mail

the attached card,even if your w

arrantycoverage has expired.This w

ill enable Lexusto contact you w

ithim

portant product orsafety updates concerningyour vehicle. If there is nolonger a card attached,please call the LexusC

ustomerSatisfaction

Departm

entat(8

00

)255

-39

87.

15-TCS-09029Printed 9/15 0050516WSGRX350

Documents

WARRANTY AND SERVICES GUIDE10,000 miles, or when the oil maintenance reminder appears, whichever comes first. Ifyoudothemaojrtiyofyour driving under certain special operating conditions,