Warm up!Warm up!

Explain this saying:Explain this saying:

““Actions speak louder Actions speak louder than words”than words”

Give an example of itGive an example of it

Non-verbalNon-verbal►Goals for this lesson: Goals for this lesson: ►Define nonverbal communicationDefine nonverbal communication►Understand what causes it and its useUnderstand what causes it and its use►Distinguish between positive and Distinguish between positive and

negative body languagenegative body language

►What are the main sources of What are the main sources of nonverbal communication?nonverbal communication?

Non-verbalNon-verbal►NONVERBAL MESSAGESNONVERBAL MESSAGES►Messages that do not use wordsMessages that do not use words►Emotions & attitudes are their main Emotions & attitudes are their main

sourcessources►Can reinforce or replace verbal messagesCan reinforce or replace verbal messages►Why they must be understood:Why they must be understood:►Main source of feedbackMain source of feedback►Signals of understandingSignals of understanding►Major part of speakingMajor part of speaking►They are good signs of confidence and They are good signs of confidence and

authority, or lack of itauthority, or lack of it

Non-verbalNon-verbal►Examples of non-verbal messagesExamples of non-verbal messages►Body language (gestures, facial Body language (gestures, facial

expressions, etc.)expressions, etc.)►Most nonverbal messages are body Most nonverbal messages are body

languagelanguage►What is the other type of nonverbal What is the other type of nonverbal

message?message?►Symbols (clothing, signs, etc.)Symbols (clothing, signs, etc.)

Non-verbalNon-verbal►BODY LANGUAGEBODY LANGUAGE►Using your body to send messagesUsing your body to send messages►People often remember what they People often remember what they seesee

better than what they better than what they hearhear►Let’s think of some examples…Let’s think of some examples…

This may help on the This may help on the Millionaire show…Millionaire show…

►The body is very good at The body is very good at communicating:communicating:

►Humans can produce over 700,000 Humans can produce over 700,000 different physical signsdifferent physical signs

►The face alone can produce 250,000The face alone can produce 250,000►The hands can produce 5,000The hands can produce 5,000►You can produce 1,000 different You can produce 1,000 different

posturespostures

Non-verbalNon-verbal►UNDERSTANDING BODY LANGUAGEUNDERSTANDING BODY LANGUAGE►To be understood, it must be:To be understood, it must be:►CLEAR – easy to see, fits the contextCLEAR – easy to see, fits the context►CONSISTENT – matches the verbal CONSISTENT – matches the verbal

messages being sent AND messages being sent AND REINFORCES THEMREINFORCES THEM

►Easy way to tell if someone is lyingEasy way to tell if someone is lying

EmotionsEmotions

You must watch out for emotions!You must watch out for emotions! Emotions and attitudes are the main Emotions and attitudes are the main

sources of non-verbal messagessources of non-verbal messages What you’re feeling will ‘leak’ into your What you’re feeling will ‘leak’ into your

communication whether you want it to or communication whether you want it to or notnot

Two Types of Body LanguageTwo Types of Body Language

► TWO TYPES OF BODY LANGUAGETWO TYPES OF BODY LANGUAGE► Positive body languagePositive body language► Shows good attitudes and feelings, comfort, and Shows good attitudes and feelings, comfort, and

confidenceconfidence► ExamplesExamples► Relaxed postureRelaxed posture► Arms relaxedArms relaxed► Good eye contactGood eye contact► Nod agreementNod agreement► Smile at humorSmile at humor► Lean closerLean closer► Use gesturesUse gestures

Negative Body Negative Body LanguageLanguage

►Shows poor attitudes and feelingsShows poor attitudes and feelings►ExamplesExamples►Body tensionBody tension►Arms foldedArms folded►Speaking with your hand near your mouthSpeaking with your hand near your mouth►FidgetingFidgeting►YawningYawning

Non-verbalNon-verbal► Knowing what you’re really sayingKnowing what you’re really saying► Remember, people usually notice what Remember, people usually notice what

you’re doing over what you’re sayingyou’re doing over what you’re saying►When you show negative nonverbal When you show negative nonverbal

language, that’s what you’re saying and language, that’s what you’re saying and what is being perceived, EVEN IF YOU DON’T what is being perceived, EVEN IF YOU DON’T MEAN IT THAT WAY!MEAN IT THAT WAY!

► It’s the job of the entity that’s sending a It’s the job of the entity that’s sending a message to send it in the way it’s intendedmessage to send it in the way it’s intended

► The nonverbal language you use MUST The nonverbal language you use MUST reinforce your verbal!reinforce your verbal!

Non-verbalNon-verbal► Can non-verbal messages work in reverse?Can non-verbal messages work in reverse?► Can you send a non-verbal message to cause Can you send a non-verbal message to cause

yourself to feel the emotion/attitude that yourself to feel the emotion/attitude that usually causes it?usually causes it?

► Example: ClothingExample: Clothing► When you dress well (suit, prom dress, etc.) When you dress well (suit, prom dress, etc.)

does your attitude change?does your attitude change?► Example: Needing to go to sleepExample: Needing to go to sleep► Does sending the signs of being tired Does sending the signs of being tired

(yawning, dressing for bed, closing eyes, (yawning, dressing for bed, closing eyes, lying down) cause you to get sleepy?lying down) cause you to get sleepy?

Non-verbalNon-verbal►Huddle up!Huddle up!

Come up with 5 examples of positive body Come up with 5 examples of positive body language and 5 examples of negative language and 5 examples of negative body language.body language.