Warm Springs Extension Title VI Equity Analysis and … Warm Springs... · Warm Springs Extension . Title VI Equity Analysis and Public Participation Report . Executive Summary

Warm Springs Extension Title VI Equity Analysis and Public Participation

Report

May 7, 2015

Prepared jointly by CDM Smith and the San Francisco Bay Area Rapid Transit District,

Office of Civil Rights

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Table of Contents

Executive Summary 3

Section 1: Introduction 6

Section 2: Project Description 7

Section 3: Methodology 14

Section 4: Service Analysis Findings 23

Section 5: Fare Analysis Findings 27

Appendix A: 2011 Warm Springs Survey 33

Appendix B: Proposed Service Options Description 36

Public Participation Report 41

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Warm Springs Extension Title VI Equity Analysis and Public Participation Report

Executive Summary

In June 2011, staff completed a Title VI Analysis for the Warm Springs Extension Project (Project). Per the Federal Transit Administration (FTA) Title VI Circular (Circular) 4702.1B, Title VI Requirements and Guidelines for Federal Transit Administration Recipients (October 1, 2012), the District is required to conduct a Title VI Service and Fare Equity Analysis (Title VI Equity Analysis) for the Project's proposed service and fare plan six months prior to revenue service. Accordingly, staff completed an updated Title VI Equity Analysis for the Project’s service and fare plan, which evaluates whether the Project’s proposed service and fare will have a disparate impact on minority populations or a disproportionate burden on low-income populations based on the District’s Disparate Impact and Disproportionate Burden Policy (DI/DB Policy) adopted by the Board on July 11, 2013 and FTA approved Title VI service and fare methodologies.

Discussion:

The Warm Springs Extension will add 5.4-miles of new track from the existing Fremont Station south to a new station in the Warm Springs district of the City of Fremont, extending BART’s service in southern Alameda County. Currently, areas south of the Fremont BART Station, including the Warm Springs district, are not served by the BART fixed guideway system.

Proposed Service and Fare Plan:

Staff developed four service plan options to provide service to the new Warm Springs/South Fremont Station (Warm Springs). Any of the four service plan options would request a temporary service plan as BART waits for its new rail cars. Among the four options, staff recommend Option 1, based on public input. The options are:

• Option 1: Extend Green line to Warm Springs with Daly City terminus station [weekdays]• Option 2: Extend Orange Line to Warm Springs [weekdays]• Option 3: Extend Green line to Warm Springs with 24th Street terminus station. [Same as Option

1 but different West Bay terminus]• Option 4: Short BART shuttle train between Fremont and Warm Springs [weekdays]

For all the above options, on evenings (after 7 pm) and weekends, the Orange Line will service the Warm Springs/South Fremont Station with 20 minute headways. When the new cars are received, the station will be served by both the Green Line and Orange Line at the same frequencies and over the same daily time period as the existing Fremont Station.

Staff proposes to apply BART’s existing distance-based fare structure to calculate fares for the new service, with a proposed fare increment of 40 or 45 cents. For example, the current fare between Fremont and MacArthur Station is $4.35; the fare between Warm Springs Station and MacArthur is proposed to be $0.45 more, or $4.80. As Warm Springs is an East Bay station, the East Bay

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Suburban Zone fare (equal to the current minimum fare of $1.85 and applied to certain other East Bay station fares) is proposed. This fare would be charged for trips between six and 13 miles from Warm Springs, i.e, Union City Station and South Hayward Station. No new surcharges are proposed for fares to, or from, the new Warm Springs/South Fremont Station, and all existing discounts will be applied to these fares as part of the extension of BART’s distance-based fare structure.

Title VI Service Equity Analysis Findings:

The Title VI Service Equity Analysis includes a demographic and travel time assessment of the Warm Springs’ projected ridership.

The demographic assessment evaluates whether the projected riders benefitting from the new Warm Springs service are predominately minority or low-income when compared to BART’s four-county system-wide population, based on US Census 2010 data. The assessment also evaluates whether riders who may be adversely effected by a service option are disproportionately minority or low-income.

Per the DI/DB Policy, a disproportionate impact or disproportionate burden results when adverse effects disproportionately affect protected populations. All four service plan options provide a service benefit to the Warm Springs ridership. The demographic assessment found that the projected riders benefitting from the new service are 78.8% minority and 24.7% low-income. The study further found that only Service Option 3 would result in some adverse impacts, a decrease in service at three San Francisco stations. The demographic assessment found that these three station’s riders were not disproportionately or predominately minority or low-income, as defined by BART’s DI/DB Policy.

Accordingly, the study found that minority or low-income riders will not be disproportionately affected by adverse impacts resulting from Option 3, or any of the Options. Instead, the service will predominately benefit minority riders. Accordingly, no disparate impact or disproportionate burden was found on minority or low-income populations.

The travel assessment compares the estimated travel time for riders affected by the service change before and after the new service. The results of the travel time assessment found that the Project would benefit all populations, including minority and low-income, within the Project catchment area. With Project service, all populations are expected to experience the same time savings of 11.85 minutes between Warm Springs and the Fremont Station, a 55.8% reduction in travel time. With the exception of Option 3, staff also found that travel times are not expected to change for riders of existing stations, as a result of the proposed options. As proposed in the FY2016 Preliminary Budget, additional cars would be added to the Green and Blue lines, which will lessen peak period crowding. As a result, the study found that minority populations will not experience a disparate impact and low-income populations will not experience a disproportionate burden on their travel times with the new service.

Fare Equity Analysis:

The proposed Warm Spring fares would not change BART’s existing distance-based fare structure; BART’s distance-based fares would not increase or decrease. As BART’s distance-based fare structure is unchanged, there is no disproportionately adverse effect on minority riders because the same minority riders will enjoy the off setting benefit of new rail service and improved travel times. Public input confirmed this finding. During both 2011 and 2015 surveys, the majority of surveyed

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riders (approximately 70%) assessed the proposed fare as reasonable and not adverse. Since there is no adverse effect on riders, the study found that the proposed Warm Springs fares would not result in a disparate impact on minority riders or a disproportionate burden on low-income riders. Public Participation: Staff conducted extensive and inclusive multilingual public participation for the Title VI Analysis. From March 7 through March 12, 2015, five outreach events were held in the Warm Springs catchment area and in San Francisco. Project outreach consisted of two components:

• Informing the Warm Springs community of the new service and the proposed fare, application of BART's existing distance-based fare structure to this new service, and

• Performing outreach for the four system-wide service plan options, focusing on the three stations—Glen Park, Balboa Park and Daly City--where service might be adversely impacted by the opening of Warm Springs.

Additionally, input was sought from BART’s Title VI & Environmental Justice (Title VI/EJ) Advisory Committee. Survey respondents preferred Service Option 1. Support for this option included respondents from the Warm Springs area, as well as San Francisco riders, primarily riders using Glen Park, Balboa Park and Daly City.

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Section 1: Introduction

The Title VI Service and Fare Equity Analysis for the Warm Springs Extension (Project) evaluates whether the service and fare plan for this Project may disproportionately and adversely affect minority and low-income riders.

This study was conducted pursuant to the FTA’s Title VI requirements and guidelines, including but not limited to, FTA Title VI Circular 4702.1B “Title VI Requirements and Guidelines for Federal Transit Administration Recipients” (Circular). This report determines if the new service and new fare proposed for the Warm Springs Expansion would have a disparate impact on minority riders or place a disproportionate burden on low-income riders based on BART’s Disparate Impact and Disproportionate Burden Policy (DI/DB Policy).1

In accordance with the District’s adopted DI/DB Policy, for new service, a disparate impact to minority riders or a disproportionate burden on low-income riders will be found if the applicable difference between the proportion of Project riders that are protected and the proportion of protected system-wide riders is equal to or greater than 10%.2 BART proposes to apply its existing distance-based fare structure to determine the Project’s new fares. The proposed Warm Spring fares would not change BART’s existing distance-based fare structure; BART’s distance-based fares would not increase or decrease. Although the proposed Warm Spring fares would not result in a fare change under the DI/DB Policy, this Title VI Analysis includes a New Fare Findings section, which provides the demographics of Warms Spring study area populations compared to BART’s overall ridership and an equity finding regarding the proposed fare-setting. This report includes the following sections: 1. Project Description: A description of the proposed Warm Springs service and fare plan, as well as a

demographic summary of the Project area riders. 2. Methodology: A description of the methodology used to evaluate the effects of the proposed plan on

minority and low-income riders. 3. Findings: A detailed description of the study’s findings and conclusions of the Project’s proposed

service and fare plan. 4. Public Outreach: An overview of the public outreach efforts and a summary of public input

received from riders affected by the Warm Springs Extension Project’s proposed service. 5. Proposed Service Options Description: A comparison across the four Service Options is provided

in Appendix B.

1 BART’s DI/DB Policy was developed pursuant to the Circular, following an extensive public participation process, and adopted by the BART Board of Directors on July 11, 2013. 2 Per the Circular, an adverse effect is measured by the change between the existing and proposed service levels that would be deemed significant. In accordance with the Circular and BART’s FTA approved methodology, staff evaluated potential adverse effects for new service “affected populations” which includes ridership for the new service and ridership for any existing lines whose service will change because of the new service.

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Section 2: Project Description

The Warm Springs Extension will add 5.4-miles of new tracks from the existing Fremont Station south to a new Station in the Warm Springs District of the City of Fremont, extending BART’s service in southern Alameda County. Currently, areas south of the Fremont BART Station, including the Warm Springs District are not served by the BART fixed guideway system; therefore, the Project is a new service.

2.1 Project New Service and Fare

As BART waits for its new Fleet of the Future, a temporary service plan will be implemented for the new Warm Springs/South Fremont Station. BART has developed four service plan options to provide service to the new Warm Springs Station, listed in detail below in Table 1. The station will eventually be served by both the Green Line and Orange at the same frequencies and over the same daily time period as the existing Fremont Station.

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Table 1: Warm Springs Extension – Service Plan Options

BART is proposing to apply its existing distance-based fare structure to calculate fares for the BART extension from the Fremont Station to the new Warm Springs/South Fremont Station. For example, the current fare between Fremont and MacArthur Station is $4.35; the fare between Warm Springs Station

Option 1 Option 2 Option 3 Option 4

Description

Extend Green line to Warm Springs [Operate one route weekdays to WSX]

Extend Orange Line to Warm Springs [Operate one route weekdays to WSX]

Extend Green line to Warm Springs with 24th Street terminus station. [Same as Option 1 but different West Bay terminus]

Short BART shuttle train between Fremont and WSX on weekdays with Orange Line service at all other hours

Green Line Service Change

• Weekday service to WSX from 4:00 AM to 7:00 PM

• None • Weekday service to WSX from 4:00 AM to 7:00 PM

• All Trains turnaround at 24th Street Station instead of Daly City

• Shuttle train serves route to accommodate WSX and maintain line frequency during weekday 15-minute system service.

Orange Line

Service Changes

• Weekday service to WSX 7:00 PM to Midnight

• Saturday Service to WSX 6:00 AM to Midnight

• Sunday Service to WSX from 8:00AM to Midnight

• Weekday service to WSX from 4:00 AM to Midnight

• Saturday Service to WSX from 6:00 AM to Midnight

• Sunday Service to WSX from 8:00 AM to Midnight

• Weekday Service to WSX from 7:00 PM to Midnight

• Saturday Service to WSX 6:00 AM to Midnight


• Weekday service to WSX 7:00 PM to Midnight

• Saturday Service to WSX from 6:00 AM to Midnight


Other Service

Changes

• None • None • None • None

Service Increases

• Green Line service to WSX when it operates and Orange Line at all other times

• Orange Line service to WSX at all times

• Green Line service to WSX when it operates and Orange Line at all other times

• Rail shuttle service to WSX weekdays every 15 minutes during the day

• Orange Line service to WSX nights & weekends every 20 minutes

Service Decreases

• None • 9-minute

transfer for Downtown Oakland and Richmond riders for WSX only

• WSX riders must transfer at Fremont for SF bound trains

• 6-minute transfer for Transbay riders before 7 PM on weekdays WSX only

• Green Line service ends at 24th Street

• 9-minute transfer for Downtown Oakland and Richmond riders for WSX only

• One-seat ride not available on WSX weekdays from 4:00 AM to 7:00 PM when ridership highest

• 9-minute transfer penalty at Fremont for all WSX riders connecting to Green Line and 4-minute transfer for Orange Line

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and MacArthur is proposed to be $0.45 more, or $4.80. As Warm Springs is an East Bay station, the East Bay Suburban Zone fare (equal to the current minimum fare of $1.85 and applied to certain other East Bay station fares) is proposed. This fare would be charged for trips between six and 13 miles from Warm Springs, i.e, Union City Station and South Hayward Station. No new surcharges are proposed for fares to, or from, the new Warm Springs/South Fremont Station, and all existing discounts will be applied to these fares as part of the extension of BART’s distance-based fare structure.

2.2 Alternative Modes

Alternative modes between Fremont BART Station and the new Warm Springs Station include bus routes operated by Alameda-Contra Costa Transit District (AC Transit) and Santa Clara Valley Transportation Authority (VTA).

Table 2: Alternate Modes Service Levels

Service Parameter

Existing Service Future Service

(Project)

AC Transit Route 212



AC Transit Route 239 BART

Fares $2.10 $2.10 $2.10 $2.10 Proposed

$0.40 - $0.453

One-Way Travel Time 18 Minutes 20 Minutes 29 Minutes 18 Minutes 9.4 Minutes

Hours of Operation 7:00 AM to 12:30 AM

6:00 AM to 8:00 PM

5:30 AM to 11:00 PM

6:30 AM to 10:00 PM

4:00 AM to 12:00 AM

Headways 30 Minutes 45 Minutes 30 Minutes 45 Minutes

15 Minutes -weekdays until 7PM.

20 Minutes –

weekdays after 7PM & weekends

*Travel time comparison offered for information purposes only.

There is no indication that AC Transit will discontinue providing these bus services between the Fremont BART Station and the Warm Springs area once revenue service is commenced for the Project. VTA’s BART Transit Integration Plan (BTIP) will evaluate the VTA transit network and how it can be optimized with the addition of the new BART Stations in Berryessa, Milpitas (BART Silicon

3 A trip between Warm Springs Station and all stations besides Fremont, Union City, and South Hayward is proposed to have a distance-based increment of $0.40 or $0.45 added to the current fare between that station and Fremont. For example, the current fare between Fremont and MacArthur Station is $4.35; applying the existing distance-based fare structure, the fare between Warm Springs/South Fremont Station and MacArthur is proposed to be $0.45 more, or $4.80. The East Bay Suburban Zone Fare, equal to the minimum fare (currently $1.85), will apply to trips between Warm Springs and Union City Station or South Hayward Station.

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Valley Berryessa Extension – Phase I), and Warm Springs. Based on the results of the BTIP, VTA may alter its service in the Warm Springs area. As of the publication of this report, the results of the BTIP are not yet known.

2.3 Prospective Project Ridership

When analyzing the effects of the Project service it is important to consider prospective ridership.

A demographic profile has been developed for the prospective ridership of the Warm Springs/South Fremont Station, based on population data using the US Census 2010.

2.3.1 Definitions:

For this analysis, BART’s four-county service area definitions and thresholds for minority and low-income populations are used. The definitions and thresholds are described as follows:

• Minority Definition: Pursuant to the Circular and Federal guidelines, minority populations are defined as individuals who have identified themselves to be American Indian and Alaska Native; Asian; Black or African American; Hispanic or Latino; or Native Hawaiian or Other Pacific Islander.

• Low-Income Definition: BART defines the low-income populations as those who are at or below 200 percent of the poverty level established for households by the Department of Health and Human Services (HHS) poverty guidelines. This assumption is more inclusive of low-income populations, accounting for higher incomes in the Bay Area as compared to the rest of the United States. The 200 percent threshold is also consistent with the assumptions employed by the Metropolitan Transportation Commission (MTC) in its February 2009 Equity Analysis Report. This definition takes into account both the household size and household income, the combinations of household size and income that are defined as “low-income” are as follows:

Table 3: 2012 Poverty Guidelines: Federal* and the BART Service Area Persons in family/household

Poverty Guideline (Federal)

200% (BART Service Area)

1 $11,170 $22,340

2 $15,130 $30,260

3 $19,090 $38,180

4 $23,050 $46,100

5 $27,010 $54,020

6 $30,970 $61,940

7 $34,930 $69,860

8 $38,890 $77,780

*For the 48 Contiguous States and the District of Columbia Source: U.S. Department of Health & Human Services.

BART’s four-county service area minority population is 59.4% (US Census) and four-county service area low-income population is 25.4% (ACS 2008-2012).

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2.3.2 Project Catchment Area:

The Warm Springs/South Fremont Station’s prospective ridership is projected to come largely from areas designated in Figure 1 as the Warm Springs catchment area. A detailed methodology of how the Project catchment area was developed is in Section 3 of this report. In developing the project catchment area, the goal was to define an area where a majority of riders will reside. 2.3.3 Prospective Project Ridership Demographics:

Based on an analysis of census data covering the catchment area, prospective ridership for the Warm Springs/South Fremont Station is projected to be 78.8% minority and 24.7% low-income.

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Figure 1: Warm Springs Catchment Area

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2.3.4 Ridership Data:

Ridership data is gathered via surveys. Ridership demographics were collected through a public outreach survey, distributed in March 2015, targeted at current and potential BART riders. Surveys were distributed at the Fremont, Balboa Park, and Daly City BART Stations, the Milpitas Library, and were also available online. The survey instrument was designed to generate a profile of current and future BART riders who might be impacted by the opening of the new Warm Springs/South Fremont Station. The survey was used to determine their existing travel behaviors, solicit input on future travel choices in the context of a new station at Warm Springs, and solicit feedback on applying BART’s distance-based fare structure to the new station. A total of 777 surveys were collected (428 responses from the online survey). Ridership demographics collected from the survey are displayed below in Table 4. For further information about BART’s Warm Springs Title VI Outreach, please see the Public Participation Report.

Table 4: Survey Demographic Summary All Respondents Percent Sample Size Gender Male 58.2% Female 41.6% Total 100% 740 Ethnicity White 50.1% Black/African American 3.8% Asian or Pacific Islander 40.4% American Indian or Alaska Native .3% Other or Multiple Race 5.4% Total 100% 688 Hispanic, Latino, or Spanish Origin 12.5% Total 735 Minority 53.5% Non-Minority 46.5% Total 100% 701 Annual Household Income Under $25,000 7.7% $25,000 - $29,999 2.0% $30,000 - $39,999 2.7% $40,000 - $40,999 3.7% $50,000 -$59,999 4.0% $60,000 - $74,999 7.7% $75,000 - $99,999 12.7% $100,000 and over 59.5% Total 100% 598 Limited English Proficient (LEP) Yes 19.5% No 80.3% Total 100% 416 *Note: Due to rounding, percentages may not add to 100%; sample sizes vary between categories as not all survey questions were answered.

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Section 3: Methodology

The methodology used for this study analyzes the effect of the new service and new fare on minority and low-income riders. Pursuant to the FTA Circular 4702.1B, BART staff developed major service change and fare change methodologies that were reviewed and approved by the FTA in May 2013 and January 2014. BART’s Title VI service and fare methodologies are also consistent with BART’s Disparate Impact and Disproportionate Burden Policy (DI/DB Policy). The Board adopted this Policy on July 11, 2013 following extensive public engagement that included staff presentations to the Title VI and Environmental Justice Advisory Committee and focus group meetings with local transportation equity advocacy groups.4 3.1 New Service Analysis

Pursuant to the FTA Circular and BART’s DI/DB Policy, BART’s New Service Analysis will include a demographic and travel time assessment of the Warm Springs catchment area. This section describes the methodology to complete both assessments.

3.1.1 Demographic Assessment:

• Description: The New Service Demographic Assessment compares the proportion of minority and low-income populations projected to use the new Project to BART’s four-county minority and low-income populations.

• Data Used: US Census 2010 and American Community Survey (ACS) 2008-2012. • Requirement: Pursuant to the Circular and BART’s DI/DB Policy Section 3(a), a

demographic assessment is required for any major service change.

Step 1: Identify the Data Source

US Census 2010 ACS 2008-2012 data was used to project potential riders using the Warm Springs Station. The US Census 2010 and ACS 2008-2012 provides population and demographic data at the census tract level in the Warm Springs catchment area.

Step 2: Determine Project Catchment Area

The project catchment area is shown again in Figure 2.

4 Additionally, the DI/DB Policy was posted on bart.gov and social media outlets such as Facebook and Twitter, and a corresponding webinar was available on BART TV via YouTube.

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Figure 2: Warm Springs Catchment Area

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The project catchment area used for this analysis is based on the definition used in the 2011 Warm Springs Title VI Equity Analysis. As a new end-of-the-line station, Warm Springs will likely attract many riders currently traveling to the Fremont Station from areas south, as well as those within close proximity of the new Warm Springs Station.

Data from the Metropolitan Transportation Commission (MTC) and Association of Bay Area Governments (ABAG) (modeled by Fehr and Peers for BART) was initially used in the 2011 Warm Springs Title VI Equity Analysis to identify the core Project study area. The study area was then expanded slightly to the north based on that model’s assignment of some MTC Traffic Analysis Zones (TAZs) to include Irvington in the study area, assuming those TAZs would represent at least a portion of Warm Springs ridership. This set of TAZs was correlated to census tracts as the preferred geography to provide demographic data for the Title VI Equity Analysis.

Additionally, for reference, BART’s 2008 Fremont Station Profile Survey (SPS) provided data on home-origin locations for those riders accessing BART in Fremont, further informing the potential Warm Springs study area. Due to the presence of a significant cluster of current BART patrons living in downtown San Jose (an area beyond what the model indicated as a primary ridership area), the study area was extended south to encompass this predominantly low-income, non-minority population.

The linking of the modeled study area and ridership concentrations in downtown San Jose resulted in appending contiguous tracts along key corridors. Primary access between Warm Springs and downtown San Jose is via I-880, so all census tracts within ½ mile of the freeway were added to the study area. The Warm Springs study boundary follows tract boundaries, inclusive of 50 whole tracts. Large portions of two additional tracts were also included in the study area. Portions left out were comprised mainly of uninhabited wetland areas. In total, the Warm Springs Project study area covers 52 census tracts in southern Alameda County and northern Santa Clara County.

It is important to note that the catchment area for this current Title VI Equity Analysis Report (and the 2011 Warm Springs Title VI Equity Analysis) is different from the catchment area studied in the Warm Springs 2006 Environmental Impact Statement (EIS). The 2006 EIS, conducted under Circular 4702.1A, reviewed 2000 US Census data for demographics of populations impacted by the construction and operation of the new station, not necessarily for prospective ridership. In the 2006 EIS demographic data was examined for populations residing within the Warm Springs Extension project corridor (½ mile of the alignment between the Fremont Station and the Warm Springs Station). The 2006 EIS showed that all census tracts within a ½ mile of the Project alignment were predominately minority, while only some census tracts within a ½ mile of the Project alignment were predominately low-income.

BART’s goal for expanding the catchment area for the Title VI Analysis, as compared to the 2006 EIS Project study area, was to define a location where a majority of the potential Project riders will reside. The study area includes some communities that will eventually be within the primary study areas for other BART Stations once VTA extends BART service to the south, for example, census tracts in the vicinity of the future Milpitas and Berryessa BART Stations.

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Step 3: Determine the share of protected riders for the Project Catchment Area

For this analysis, BART’s four-county service area definitions and thresholds for minority and low-income populations are used. Each census tract within the study area was analyzed to determine if the percentage of minority and low-income populations exceeded the four-county service area average based on the minority and low-income population definitions and thresholds defined in Section 2.2. Below, Figure 3 and Figure 4, display census tracts within the catchment area where the percentage of minority and low-income populations exceeded the four-county service area average.

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Figure 3: Percent Minority by Census Tract

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Figure 4: Percent Low-Income by Census Tract

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Step 4: Determine the share of protected riders for overall BART ridership

For the New Service Demographic Assessment, BART’s system-wide minority and low-income populations was determined by the 2010 US Census and ACS 2008-2012, respectively. According to the US Census 2010, BART’s four-county service area minority population is 59.4% and according to ACS 2008-2012, BART’s four-county service area low-income population is 25.4%.

Step 5: Apply BART’s Disparate Impact and Disproportionate Burden Policy

Pursuant to the Circular, BART must evaluate impacts of proposed service changes using its DI/DB Policy. In applying the DI/DB Policy, the determination is made as to whether the difference between the affected service’s protected population (minority or low-income) share and overall system’s protected population (minority or low-income) share exceeds the 10% new service threshold set forth in the DI/DB Policy. Note, a 10% difference is not considered a disparate impact if the new service benefits protected populations. For this new service affected populations includes ridership for the new service and also includes ridership for any existing lines where service will change because of the new service. For new service demographic assessment, a disparate impact to minority riders or a disproportionate burden on low-income riders may be found if the difference is 10% or more.

Step 6: Alternative Measures

If this service impact assessment finds that minority populations experience disparate impacts from the proposed service change, BART will take steps to avoid, minimize, or mitigate these disparate impacts. If the additional steps do not mitigate the potential disparate impacts on minority populations, pursuant to FTA Circular 4702.1B, BART may proceed with the proposed major service change only if BART can show:

• A substantial legitimate justification for the proposed Project service change exists; and

• There are no alternatives serving the same legitimate objectives that would have a less disproportionate impact on protected populations.

If the assessment finds that low-income populations experience a disproportionate burden from the proposed new service, pursuant to FTA Circular 4702.1B, BART should take steps to avoid, minimize, or mitigate these impacts where practicable. BART shall also describe alternatives available to low-income populations affected by the proposed new service.

3.1.2 Travel Time Assessment: Warm Springs Catchment Area • Description: The New Service Travel Time Assessment compares the travel time between the

Proposed Warm Springs Station and the existing Fremont Station before and after the new service.

• Data Used: US Census 2010, American Community Survey (ACS) 2008-2012, AC Transit Existing Bus Schedules, and the 2011 Warm Springs Extension Project Title VI Equity Analysis.

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• Requirement: Pursuant to the Circular and BART’s DI/DB Policy Section 3(a), a travel time assessment is required for any major service change and US Census population data should be used for this analysis.

Step 1: Identify the Data Source

US Census 2010 ACS 2008-2012 data was used to project potential riders using the Warm Springs Station. The US Census 2010 and ACS 2008-2012 provides population and demographic data at the census tract level in the Warm Springs catchment area.

Travel time data for BART service between the proposed Warm Springs Station and the existing Fremont Station is taken from the 2011 Warm Springs Extension Title VI Equity Analysis. In addition, AC Transit’s existing bus transit schedule is used to determine alternative travel times.

Step 2: Determine Project Catchment Area The project catchment area is the same as defined above in section 3.1.1 Demographic Assessment.

Step 3: Determine the share of protected riders for the Project Catchment Area For this analysis BART’s four-county service area definitions and thresholds for minority and low-income populations are used (Section 2.3). BART’s four-county service area minority population is 59.4% (US Census) and four-county service area low-income population is 25.4% (ACS 2008-2012).

Based on 2010 US Census data the minority population for the Warm Springs Station is 78.8%; and based on 2008-2012 ACS data the low-income population for Warm Springs Station is 24.7%.

Step 4: Determine the percent change in travel time, before and after service change The New Service Travel Time Assessment compares the travel times between the proposed Warm Springs Station and the existing Fremont Station before and after the Project new service for populations within the catchment area. Existing travel times are based on existing AC Transit bus routes running from Warm Springs to the Fremont BART Station. The AC Transit bus routes included are the 212, 215, 217, and 239 routes; the average travel time among these routes are 21.25 minutes (Table 2). Travel times with the Project new service are taken from the Title VI Equity Analysis for the Warm Springs Extension Project conducted in 2011. The 2011 Report states that BART trains will operate from 4:00 AM to 12:00 AM at intervals of 6 to 9 minutes. Travel time will be substantially less than local bus service because BART will make no stops between the stations; the anticipated travel time is 9.4 minutes, allowing for station access time. Consistent with the 2011 Report, the expected travel time between the Warm Springs Station and the Fremont Station via the new service is expected to be 9.4 minutes5 (also consistent with Project EIR). The existing and future travel times are assigned to the protected and non-protected populations within the catchment area. Travel times for minority and low-income populations are compared to the travel time for non-minority and non-low-income populations.

5 Travel time is nominally 6 minutes in the schedule. 9.4 minutes allows for station access time.

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Step 5: Apply BART’s Disparate Impact and Disproportionate Burden Policy Pursuant to the Circular, BART must evaluate impacts of proposed service changes using its DI/DB Policy. In applying the DI/DB Policy, the determination is made as to whether the difference between the affected service’s protected population (minority or low-income) share and overall system’s protected population (minority or low-income) share exceeds the 10% new service threshold set forth in the DI/DB Policy. Note, a 10% difference is not considered a disparate impact if the new service benefits protected populations. For this new service affected populations includes ridership for the new service and also includes ridership for any existing lines where service will change because of the new service. For new service demographic assessment, a disparate impact to minority riders or a disproportionate burden on low-income riders may be found if the difference is 10% or more.

Step 6: Alternative Measures If this travel time assessment finds that minority populations experience disparate impacts from the proposed service change, BART will take steps to avoid, minimize, or mitigate these disparate impacts. If the additional steps do not mitigate the potential disparate impacts on minority populations, pursuant to FTA Circular 4702.1B, BART may proceed with the proposed major service change only if BART can show:

• A substantial legitimate justification for the proposed Project service change exists; and • There are no alternatives serving the same legitimate objectives that would have a less

disproportionate impact on protected populations.

If the assessment finds that low-income populations experience a disproportionate burden from the proposed new service, pursuant to FTA Circular 4702.1B, BART should take steps to avoid, minimize, or mitigate these impacts where practicable. BART shall also describe alternatives available to low-income populations affected by the proposed new service.

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Section 4: Service Analysis Findings

The findings from the New Service Change Analysis indicate that Warm Springs Extension Project service will not result in a disparate impact to minority riders nor will it disproportionately burden low-income riders.

4.1. Demographic Assessment Findings:

4.1.1 Projected Ridership, New Service:

The New Service Demographic Assessment estimates the proportion of minority and low-income populations projected to use the new Warm Springs Station, as compared to BART’s four-county minority and low-income populations. The demographic assessment evaluates whether the projected riders benefitting from the new Warm Springs service are predominately minority or low-income when compared to BART’s four-county system-wide population, based on US Census 2010 data. The assessment also evaluates whether riders who may be adversely effected by a service option are disproportionately minority or low-income. The results of this assessment are shown in Table 5.

Table 5: Protected Share of Ridership

BART Four-County Service Area

Warm Springs Catchment Area

Percent Difference

Minority 59.4% 78.8% -19.4%

Low-Income 25.4% 24.7% 0.7%

Compared to BART’s four-county service area, the projected ridership for the Warm Springs/South Fremont Station is estimated to be predominately minority. The Project’s ridership is 19.4% more minority than BART’s four-county service area. The share of the Project ridership that is low-income when compared to BART’s four-county service area protected ridership does not exceed the DI/DB Policy’s 10% threshold: the low-income ridership is higher by 0.7%. Since the DI/DB Policy’s 10% threshold is not exceeded, the finding is made that the ridership is not disproportionately or predominately low-income. Regardless, of whether the new service benefited or burdened its prospective ridership, such benefit or burden would not be disproportionately borne by low-income riders.

4.1.2 Existing Line Ridership:

The demographic assessment of the Service Impact Assessment analyzes the proportion of minority and low-income populations affected by the Project’s service plan options. The results of this assessment are shown in Table 6. All four service plan options provide a service benefit to the Warm Springs ridership. The stations with service increases benefit a predominately minority

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ridership compared to BART’s four-county service area percentages. Service Option 3 would result in some adverse impacts, a decrease in service at three San Francisco stations. In Option 3, where service decreases exist, the ridership is neither predominately minority nor predominately low-income. The difference between the affected stations’ minority population and the overall BART system is 8.2%, which does not exceed the DI/DB Policy’s 10% threshold. Furthermore, in Option 3, the affected population has a lower low-income population compared to BART’s four-county service area, which also does not exceed the DI/DB Policy’s threshold. The Warm Springs new service increase, across all options, will benefit predominately minority riders. Anticipated adverse effects will occur with Option 3, but those effects are not borne by a disproportionate minority or low-income ridership. Accordingly, BART finds that protected riders will not experience a disproportionate adverse impact as a result of the Project.

Table 6: Share of Protected Riders for Affected Populations

BART 4-County

Service Area

Option 1 Option 2 Option 3 Option 4

Percent Share

Percent Difference

Percent Share

Percent Difference

Percent Share

Percent Difference

Percent Share

Percent Difference

Service Increase Minority 59.4% 78.8% -19.4% 78.8% -19.4% 78.8% -19.4% 78.8% -19.4%

Low-Income 25.4% 24.7% 0.7% 24.7% 0.7% 24.7% 0.7% 24.7% 0.7% Service Decrease

Minority 59.4% N/A N/A N/A N/A 67.6% -8.2% N/A N/A Low-Income 25.4% N/A N/A N/A N/A 24.1% 1.3% N/A N/A

Further information about the service options can found in Appendix B, for information purposes only.

Per the DI/DB Policy, a disproportionate impact or disproportionate burden results when adverse effects of a service change are disproportionately borne by protected populations. Here, the new service will not adversely affect its protected ridership, originating from the Warm Springs catchment area, because the Project will provide better service, frequent headways, and travel time savings. Instead, the projected ridership, which is predominately minority, will enjoy new benefits as a result of the change. Accordingly, no disparate impact was found on protected populations because the service change will benefit, not burden, its predominately protected ridership. Therefore, minority riders will not experience a disparate impact and low-income riders will not experience a disproportionate burden from the Project.

4.2 Travel Time Assessment Findings

The travel assessment compares the estimated travel time for riders affected by the service change before and after the new service. This assessment consists of two parts. First, travel times between the proposed Warm Springs Station and the existing Fremont Station are compared before and

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after the new service for protected and non-protected populations6. Second, estimated travel times for existing riders affected by the service change are compared before and after the new service, based on the proposed Service Plan Options.

With Project service, protected and non-protected populations are expected to experience the same time savings of 11.85 minutes between Warm Springs and the Fremont Station; a 55.8% reduction in travel time. These results find that the Project would benefit all populations, including minority and low-income, within the Project catchment area.

Since protected and non-protected populations experience the same travel time savings, the DI/DB Policy’s 10 % threshold is not exceeded. The finding is made that minority populations will not experience a disparate impact and low-income populations will not experience a disproportionate burden with the new service. The results of this assessment are shown below in Table 7.

Table 7: Travel Time Assessment: Protected and Non-Protected Populations Average

Travel Time (Existing)

Average Travel Time

(Future)

Time Difference

Percent Change

Entire Population 21.25 9.40 -11.85 -55.8%

Minority Population 21.25 9.40 -11.85 -55.8%

Non-Minority Population 21.25 9.40 -11.85 -55.8%

Difference between Minority and Non-Minority 0.00 0.00 0.00 0.0%

Low-Income Population 21.25 9.40 -11.85 -55.8%

Non-Low-Income Population 21.25 9.40 -11.85 -55.8%

Difference between Low-Income and Non-Low-Income 0.00 0.00 0.00 0.0%

With the exception of Option 3, travel times are not expected to change for riders of existing stations, as a result of the proposed service options. For Options 1, 2, and 4, travel times are not expected to change for existing station riders. On average, there will be no change to peak period travel times and non-peak travel times may be enhanced. For Option 3, some adverse impacts are projected, for Daly City, Balboa Park, and Glen Park riders, only. These adverse impacts may include increased travel times and less frequent trains. For example, the frequency of trains moving through these three stations will reduce from 32 to 24 at Balboa Park and Glen Park and 24 to 20 at Daly City during mid-day off peak hours. In addition, riders at these stations heading toward

6 Protected populations refer to minority and low-income populations. Non-protected populations refer to non-minority and non-low-income populations.

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Hayward, South Hayward, Union City, or Fremont stations will now be required to transfer at Bay Fair, further increasing these riders’ travel times.

4.3 Project Benefits and Burdens

Under the New Service analyses performed, the Project would benefit all populations, including minority and low-income communities in the surrounding areas. Minority and low-income populations will not only have improved access to transit (the new BART extension will add an additional transportation mode to the Fremont/Warm Springs area) but will also experience travel time savings. Headways will be reduced by over 50% (Table 7), and there will be enhanced service consistency due to consistent headways and the fact that BART Warm Springs extension, as a new fixed guideway is not dependent on road or traffic conditions compared to alternate modes serving the area (Table 2).

Public comments collected by BART during its weeklong outreach in March 2015 support the findings that the new service would benefit, not adversely affect all riders; and therefore, there is no disparate impact on minority populations and no disproportionate burden on low-income populations.

Feedback was positive for the opening of the new Warm Springs/South Fremont Station. For example, one comment received stated: “Waiting for the new Warm Springs/South Fremont station to open, it will enable me to start commuting to work (was not worthwhile before). So very keen for the station to open!” In addition public comments received inquired about further extending the BART line past Warm Springs to Milpitas and San Jose: “I'm pleased at the extension of BART to additional users in the south bay...” However, customers did comment about the frequency of trains, especially with the addition of the new station: “Provide trains more frequently because the number of people commuting is more.” Survey respondents were diverse and represented protected populations (see Table 4). For more information on BART’s Warm Springs Title VI Outreach please refer to the Public Participation Report located in Section 6 of this Equity Analysis Report.

In accordance with FTA Circular 4702.1B, and as outlined in paragraph 3 of BART’s DI/DB Policy, and using BART’s FTA concurred Service Methodology, any major service change must be assessed using two separate analyses, a demographic assessment and a travel time assessment. Section 4, as described above competes both of these analyses. The demographic assessment did not find a disproportionate adverse impact on protected riders. The travel time evaluation was conducted of the average travel time between the Project location and Fremont BART Station, comparing the average travel time with and without the new Project on protected and non-protected riders. The results of the travel time assessment show that protected and non-protected riders are anticipated to experience almost equal reductions to travel time with the Project service and will not result in a disparate impact to minority riders or disproportionate burden for low-income riders. Accordingly, the proposed Project’s new service will not result in a disparate impact to minority riders nor will it disproportionately burden low-income riders but rather will provide a benefit to projected riders by offering faster, more frequent service, to Project riders who are predominately minority.

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Section 5: Fare Analysis Findings

This section reports on the demographics of Warm Springs study area populations compared to BART’s overall ridership to determine if the projected Warm Springs ridership is more minority or low-income than BART’s system-wide ridership. This section also includes a description of the proposed fare-setting for the new Warm Springs service and an equity finding regarding the proposed fare-setting. 5.1 Warm Springs Study Area Populations: Demographic Data Source

Demographics for Warm Springs study area populations are provided by responses to surveys administered in 2011 as part of BART’s public outreach efforts undertaken for the BART to Warm Springs Extension Project, as reported in the Title VI analysis dated June 22, 2011, “Warm Springs Extension Project Title VI Equity Analysis.” BART used a survey to solicit input from public meeting attendees, with special emphasis on gaining input from minority, low-income, and Limited-English proficient populations, and BART riders accessing the Fremont BART Station. The survey instrument was designed to generate a profile of BART riders (primarily those that utilize the Fremont BART Station) and their existing travel behaviors. The survey solicited input on future travel choices in the context of a new station at Warm Springs, potential station characteristics and amenities, and proposed fares for the new Warm Springs station. English versions of the survey form are included in Appendix A. The survey was distributed and collected at two BART community meetings: in Fremont on April 27, 2011 and in Milpitas on April 28, 2011. Surveys were also distributed on trains at the Fremont BART Station and on VTA buses. For surveys on BART trains, surveyors made several runs throughout the day originating from the Fremont BART Station to points throughout the BART system. For surveys on VTA buses, surveys were primarily collected on Route 181, which begins at the San Jose-Diridon Caltrain Station and ends at the Fremont BART Station. Surveyors began each shift by taking Caltrain to San Jose-Diridon and then distributed surveys on Route 181 in the northbound direction. The survey periods were designed to capture a variety of travel conditions, including weekdays and weekends, as well as the AM and PM peak commute periods. BART surveys were collected on April 29 and 30 and May 2 and 3, 2011, while VTA surveys were collected from May 3 to May 5, 2011. In all, a total of 1,346 surveys were collected (1,281 surveys from distribution on BART trains and VTA buses, and 65 from the two BART community meetings). 5.2 Survey Findings: Demographics

The 2011 survey results for Warm Springs study area populations are compared to 2014 Customer Satisfaction Survey results, which report on BART’s overall ridership.

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5.2.1 Minority A “non-minority” classification refers to those who identified themselves in the survey as “white.” A “minority” classification includes the combined responses from all other races or ethnic identities. Respondents to the 2011 survey are 70.3% minority compared to 62.0% of BART riders who are minority, based on results from BART’s 2014 Customer Satisfaction Survey. 5.2.2 Income The survey that provided data for the 2011 “Warm Springs Extension Project Title VI Equity Analysis” asked respondents to report their incomes based on the following four income categories: • Less than $22,000 • $22,000 - $44,000 • $45,000-$75,000 • $75,000+ To determine if a survey respondent is “low-income,” BART and the Metropolitan Transportation Commission (MTC) consider both the respondent’s household size and income level. At the time of the 2011 analysis, the MTC definition of low-income was $44,000 or less for a household of four people. The Warm Spring Extension Project survey, however, did not ask respondents to identify their household size. Instead, regarding respondent income status, the 2011 analysis made the following statement: “Approximately 27% of survey respondents could potentially be classified as ‘low-income’ according to the MTC definition ($44,000 or less for a family of four).” To compare the Warm Springs income survey results to BART”s overall ridership, 2014 Customer Satisfaction Survey data are used. The eight income ranges used in the 2014 Customer Satisfaction Survey, which are more granular than the 2011 survey, are the following:

• Under $25,000 • $25,000-$29,999 • $30,000-$39,999 • $40,000-$49,999 • $50,000-$59,999 • $60,000-$74,999 • $75,000-$99,999 • $100,000+ The nearest income range of the 2014 Customer Satisfaction Survey ends at $39,999 instead of the MTC’s $44,000. Thus, in order to compare results from the two surveys, “low-income” for the 2014 Customer Satisfaction Survey is defined as a respondent’s having an income under $40,000 and a household of any size. Since household size is not factored in, this low-income definition is more inclusive because it captures more respondents as being “low income”; for example, a respondent is identified as “low-income” when he makes $39,000 whether he is single or has several other people in his household. When this more inclusive definition is applied, 31.1% of BART’s overall riders are low-income. The results of the above demographic analysis are summarized in Table 8 below.

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Table 8: Demographic Analysis

2011 Warm Springs Equity Analysis

Survey

2014 Customer Satisfaction

Survey % Difference Minority 70.3% 62.0% +8.3%

Non-Minority 29.7% 38.0%

Low-Income 27.0% 31.1% -4.1% Non-Low Income 73.0% 68.9%

These results indicate that Warm Springs 2011 survey respondents are more minority than BART’s overall ridership and less low-income. 5.3 Survey Findings: Public Outreach

5.3.1 2011 Warm Springs Survey Based on public comment from the 2011 Warm Springs survey, 70% of respondents feel the proposed fare is reasonable/appropriate for trips beginning in Warm Springs, while 30% believe it to be too high. A larger proportion of low-income respondents than non-low-income respondents said the fare would be too high; a larger proportion of minority respondents than non-minority respondents said the fare would be too high. Many people indicated concerns about BART costs on survey forms, not only in relation to the Warm Springs Extension, but also for BART service in general. A total of 349 “write-in” responses were provided. These comments and concerns covered a variety of issues related to BART. A sample of the most relevant and frequent comments about the cost of BART is provided below: • “BART is amazing, thank you for expanding! However, I am a poor college student and I wish the

costs were lower.” • “Overall, the cost of BART is too high. Please help reduce the cost.” • “Thanks to BART and public transportation! It is the key to help our planet protect our

environment. Also, it helps citizens save money on gas and it’s less stress than to drive everywhere. Bravo! I hope Warm Springs BART is built, but make it cheap and affordable, so more people will be encouraged to take BART and the bus. Thanks!”

However, survey comments received about BART service and the Warm Springs Extension were overwhelmingly supportive. A sample of these comments is provided below: • “Have been waiting, love to see BART coming to Warm Springs.”

• “I can’t wait until the Warm Springs station is a reality.”

• “Terrific! Let’s go to Santa Clara too.”

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5.3.2 2015 Warm Springs Survey The 2015 outreach survey included a question asking respondents to provide any general comments about BART’s proposed fare for Warm Springs/South Fremont Station. Approximately 71% of survey respondents (sample size 418) are in favor of BART extending its distance-based fare structure to apply to the Project. Of these survey respondents, 42.1% were minority and 57.7% were non-minority. Comments regarding the Project’s proposed fare included: “Distance-based cost of travel on BART is a fair system.” and “Worth the extra money.” Examples of respondent comments that did not support the proposed fare include “Too expensive for daily commuters” and “I think they should add .25 instead of .35.” The 2015 outreach survey question included an example proposed fare between Warm Springs Station and Embarcadero Station of $6.30, or $0.35 more than the fare between Fremont and Embarcadero stations. After the survey was completed, staff was notified of a revised, faster travel time between Warm Springs Station and Fremont Station, which affected the speed differential component of BART’s existing distance-based fare structure so that the fare differential increased by a nickel, from $0.35 or $0.40 to $0.40 or $0.45. The equity analysis in this report reflects the revised fare differential of $0.40 or $0.45, instead of the survey’s $0.35 or $0.40. In order to address this revision, on May 11, 2015, staff will be discussing the differential with the Title VI/Environmental Justice Advisory Committee. Discussion and comments from the Advisory Committee will be memorialized in a separate report to be submitted to the BART Board and to be considered as part of this equity analysis. 5.4 Alternative Transit Modes Including Fare Payment Types

BART operates a heavy rail system, which is the mode that will connect Fremont Station with the new Warm Springs/South Fremont Station, as well as an automated people mover that links the BART Coliseum Station and Oakland International Airport. AC Transit provides bus service between the existing Fremont Station and the new Warm Springs Station with these routes: 212, 215, 217, and 239. The Santa Clara Valley Transportation Authority (VTA) has several express bus routes (Routes 120, 140,180, 181) that provide express service that begins and ends at the Fremont Station but all the bus stops for these routes are at least a mile away from the new Warm Springs station. Therefore, existing VTA routes are not considered to provide alternative transit service to the new Warm Springs service. For VTA, express bus routes and fares to the new Warm Springs Station have not yet been established and thus cannot be assessed in this analysis. As noted above, based on public comment from the 2011 Warm Springs survey, which included VTA riders, 70% of respondents feel the proposed fare is reasonable/appropriate for trips beginning in Warm Springs, while 30% believe it to be too high. A larger proportion of low-income respondents than non-low-income respondents said the fare would be too high; a larger proportion of minority respondents than non-minority respondents said the fare would be too high. Many people indicated concerns about BART costs on survey forms, not only in relation to the Warm Springs Extension, but also for BART service in general. Current fares for service between Fremont Station and Warm Springs/South Fremont Station provided by BART and AC Transit are compared in the chart on the next page.

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BART is proposing to charge the current minimum fare of $1.85 for a BART trip that begins at Fremont and ends at Warm Springs (or vice versa), which is lower than both AC Transit’s local cash fare of $2.10 and Clipper fare of $2.00. A trip between Warm Springs Station and all stations besides Fremont, Union City, or South Hayward would have a distance-based incremental amount of $0.40 - $0.45 added to the current fare, and each of these incremental amounts is lower than AC Transit’s local cash fare. For trips between Warm Springs and Union City Station or South Hayward Station, the East Bay Suburban Zone fare, equal to the minimum fare (currently $1.85), would apply. The East Bay suburban zone fare has been part of BART’s fare structure since 1975, and the minimum fare is charged for trips in the zone that range from 6.3 miles to 13.0 miles on the Pittsburg/Bay Point, Fremont, Richmond, and Dublin/Pleasanton lines. The East Bay suburban zone fare was intended to build ridership between suburban stations and in so doing also to promote tripmaking that fills a BART seat twice during a single run in the peak period. The current $1.85 East Bay suburban zone fare is lower than AC Transit’s local cash fare.

A rider could pay a fare using AC Transit’s day pass that would be less expensive than the $1.85 or the $0.40/$0.45 incremental BART fare only if they took more than a certain number of trips on a given day, as shown in the chart below:

Accordingly, for trips between the new Warm Springs Station and Fremont, applying BART’s existing distance-based fare structure will not be more expensive than fares for existing transit alternatives. 5.4 Proposed Fares for Warm Springs

Proposed fares for service between the Fremont Station and the new station in the Warm Springs District of Fremont would be calculated by applying BART’s existing distance-based fare structure. For example, the current fare between Fremont and MacArthur Station is $4.35; the fare between Warm Springs Station and MacArthur is proposed to be $0.45 more, or $4.80. As Warm Springs is an East Bay station, the East Bay Suburban Zone fare (equal to the current minimum fare of $1.85 and applied to certain other East Bay station fares) is proposed. This fare would be charged for trips between six and 13 miles from Warm Springs, i.e, Union City Station and South Hayward Station. No new surcharges are proposed to be assessed for trips to or from the Warm Springs Station. Thus, the Warm Spring fare-setting proposal would not be a fare change; it would not increase or decrease

Local Cash Fare Day PassBART $1.85* n/a

AC Transit: Routes 212, 215, 217, and 239

$2.10** $5.00

**Fare paid with Clipper is $2.00.

*A trip between Warm Springs Station and all stations besides Fremont, Union City, and South Hayward is proposed to have a distance-based increment of $0.40 or $0.45 added to the current fare between that station and Fremont. The East Bay Suburban Zone Fare, equal to the minimum fare (currently $1.85), will apply to trips between Warm Springs and Union City Station or South Hayward Station.

AC Transit Day Pass Price

$1.85 Min BART Fare Rider Takes:

$0.40 Incremental Fare BART Rider Takes:

$5.00 3+ trips per day 13+ trips per day

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BART’s distance-based fares. Additionally, while Warm Springs is a new fare for new service, it is comparable to new fares for similar new service recently opened by BART, such as West Dublin/Pleasanton. The current fare between the recently opened West Dublin/Pleasanton Station and the adjacent station at Dublin/Pleasanton is $1.85, identical to the fare proposed for the trip between Fremont and Warm Springs Stations. In addition, the West Dublin/Pleasanton fares had the East Bay suburban zone fare applied so that the minimum fare is charged for trips between stations located from six to 13 miles from West Dublin/Pleasanton Station, i.e., Castro Valley and Bay Fair.

5.5 Equity Finding for Proposed Warm Springs Fares

The proposed Warm Spring fares would not change BART’s existing distance-based fare structure; BART’s distance-based fares would not increase or decrease. As BART’s distance-based fare structure is unchanged, there is no disproportionately adverse effect on minority riders because the same minority riders will enjoy the offsetting benefit of new rail service and improved travel times. Public input confirmed this finding. During both 2011 and 2015 surveys, the majority of surveyed riders (approximately 70%) assessed the proposed fare as reasonable and not adverse. Since there is no adverse effect on riders, the study found that the proposed Warm Springs fares would not result in a disparate impact on minority riders or a disproportionate burden on low-income riders.

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Appendix A: 2011 Warm Springs Survey

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BART needs your input on several aspects of the Warm Springs project. Please answer the questions below for each topic and turn in your survey at the end of this meeting. Thank you!

Riding BART 1. Do you currently ride BART?

Never Less than once a month

1 – 3 days a month 1 – 2 days a week

3 days a week or more

2. Do you get on BART at the Fremont Station?

Yes No, I get on at

3. What is your usual BART destination station?

Do you use other stations? If so which ones?

4. How do you currently get to BART? Drive alone Carpool Dropped off

Public Transportation (AC Transit, VTA) Bike Walk

Combination

Other:

5. How long does it take you to get from your house to the Fremont BART Station?

ACCESS TO WARM SPRINGS BART STATION BART is looking for your thoughts regarding how you will access the Warm Springs BART Station. The station will be located in the Warm Springs District in the City of Fremont. 6. If you were to use the Warm Springs Station, how would you likely get to the station?

Drive alone Carpool Dropped off

Public Transportation (AC Transit, VTA) Bike Walk

Combination

Other:

BART SERVICE PLAN FOR THE WARM SPRINGS STATION

7. If you were to use the BART Warm Springs Station, rather than transfer, where would you like direct service?

Downtown Oakland/Berkeley/Richmond Downtown San Francisco/Daly City

PARKING OPTIONS AT THE WARM SPRINGS STATION

8. What types of parking are most useful for you as a BART rider? (Select one or more) Monthly Reserved Parking Daily Fee Parking Single Day Reserved Parking

Airport/Long Term Parking Carpool Parking

STATION AMENITIES

9. What types of station retail vendors would you like to see at the Warm Springs BART Station? (Select one or more)

Post Office Dry Cleaners Book Store/Newsstand

Coffee Shop/Snack Bar Other:

over >

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http://www.bart.gov/

WARM SPRINGS TRAVEL TIME

10. Compare the estimated travel times between the Warm Springs and Fremont BART Stations:

FREMONT WARM SPRINGS

BART DRIVING + PARKING BUS

6 MINUTES BART Service between Warm Springs

and Fremont Station. Travel time on BART to

Fremont BART platform.

18-19 MINUTES Driving between Warm Springs

and Fremont Station Travel time includes parking and walking

to Fremont BART platform.

29-30 MINUTES AC Transit Route 215 between

Warm Springs and Fremont Station. Travel time includes walking to Fremont BART platform.

Approximate travel times between Warm Springs (South Grimmer Boulevard & Warm Springs Boulevard) and Fremont BART.

11. Will the shorter travel time using BART between Warm Springs and Fremont impact the way you travel? If so, how?

FARES An estimated fare from Warm Springs to Berkeley, San Francisco or other BART stations might be about 40 cents more than the fare from the Fremont Station. For example, in 2015, a trip from the Fremont Station to Downtown Berkeley is estimated at

$4.50, while a trip from the Warm Springs Station to Downtown Berkeley would be $4.90 (40¢ more).

12. Compared to travel from the Fremont Station, what do you think of the proposed additional fare from Warm Springs? It is reasonable/appropriate It is too high It is too low

13. Based on what you know about the estimated travel time and fare, would new Warm Springs BART service affect how often you use BART? Definitely ride BART more often Probably ride BART more often

I will ride BART about the same amount

Probably ride BART less often Definitely ride BART less often

Don’t know

A FEW QUESTIONS ABOUT YOURSELF

14. What is the total annual income of your household before taxes? (Select only one) Under $22,000

$22,000 - $44,000

$45,000 - $75,000

Over $75,000

Don’t know

15. What is your race or ethnic identification? (Select one or more) American Indian or Native Asian or Pacific Islander

Black/African American Spanish, Hispanic or Latino

White

Other:

16. What type(s), if any, of community-based organizations do you participate in?

17. do you or anyone from your household speak a language other than English at home? If so, what language?

18. Do you or anyone in your household consider themselves limited English proficient (speaks English less than very well)? Yes No

19. Do you have any additional comments or concerns?

20. Your Contact Information (Optional) BART respects your privacy. Information on this survey will be treated confidentially and will be used only for BART transit planning.

Name: __________________________________________ City: __________ Phone: _______________

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Appendix B: Proposed Service Options Description

As described in Section 1, BART has developed four service plan options to provide service to the new Warm Springs/South Fremont Station, a temporary service plan as BART waits for its new rail cars. The options are summarized below:

• Option 1: Extend Green line to Warm Springs with Daly City terminus station [weekdays]• Option 2: Extend Orange Line to Warm Springs [weekdays]• Option 3: Extend Green line to Warm Springs with 24th Street terminus station. [Same as Option

1 but different West Bay terminus]• Option 4: Short BART shuttle train between Fremont and Warm Springs [weekdays]

For all the above options, on evenings (after 7 pm) and weekends, the Orange Line will service the Warm Springs/South Fremont Station with 20 minute headways. The station will eventually be served by both the Green Line and Orange at the same frequencies and over the same daily time period as the existing Fremont Station.

These Options were also presented to the public and community leaders for their feedback on these key service changes. The following section evaluates the effect of the service options across factors including vehicle load, transfer time, wait time, and frequency.

The following, Table A, summarizes the affected stations for each of the Project options.

Table A: Affected Stations by Service Plan Options Option 1 Option 2 Option 3 Option 4

Service Increase Stations

Warm Springs Warm Springs Warm Springs Warm Springs

Service Decrease Stations

None None Glen Park; Balboa Park; Daly City

None

Each service plan option will be evaluated based on the following alternative service impact measures.

Vehicle Load: The extension of the BART system to the Warm Springs Station will result in an increase in ridership and increased vehicle load may occur. Vehicle load refers to the capacity of passengers on trains. BART has established a goal for peak (115 passengers per train) and off-peak (63 passengers per train) periods. The plan options will be assessed to determine their comparative impact on existing vehicle load levels.

Transfer Time: The service plan options’ integration of the Warm Springs/South Fremont Station into existing service results in different transfer times for each service plan option. Each option is assessed to determine the number of riders impacted. BART staff provided ridership forecasts for

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Warm Springs/South Fremont Station. To analyze transfer time impacts on trip travel times, typical destinations to the different lines were assessed. Furthermore, travel times are evaluated for service existing in the system, before and after the addition of the Project.

This evaluation will compare service impact measures across the four service plan options.

Vehicle Load The existing AM inbound and PM outbound vehicle load levels are shown below in Table B. Among the four lines, the Green line is ranked the highest and second highest for existing vehicle load level with the Orange line being the lowest

Table B: Existing Peak Vehicle Load Levels Line AM Peak Hour PM Peak Hour Low-

income Minority

Average Load

Rank Average Load

Rank

Green Line 132 1 133 2 Yes Yes

Blue Line 129 2 137 1 Yes Yes

Yellow Line 118 4 126 3 No No

Orange Line 93 5 94 5 Yes Yes

Red Line 123 3 122 4 Yes Yes Note: November/December 2014 averages; Average load shows average people per train car. Low-income and minority status of lines based on station catchment areas and BART’s four county service area based on BART Title VI 2013 Triennial Update.

The following provides a description on how each service plan option may impact vehicle load levels.

• Option 1. This option extends the Green Line to service Warm Springs Station. Vehicle load will primarily impact Green Line trains as 57.1% of riders’ destination is San Francisco. Minimal vehicle load impacts will also occur on Orange, Yellow and Blue lines beyond Bay Fair Station, where riders will transfer. Compared to Option 2 and Option 4 this option will have slightly higher impact on vehicle load of the Green Line between Fremont and Lake Merritt. This is because 21.9% of riders’ destinations will be between Fremont and Lake Merritt and these riders will automatically use the Green Line, whereas in Option 2 and Option 4 they will use the Orange Line.

• Option 2. This option extends the Orange Line to Warm Springs Station. Riders heading to/from San Francisco accessing the Warm Springs Station along the Green line will transfer at Fremont in the inbound direction and Bay Fair in the outbound direction. Vehicle load impacts will primarily impact Green Line trains as 57.1% of riders’ destination is San Francisco. Compared to Option 1 and Option 3 this option will have slightly lower impact on vehicle load of the Green Line between Fremont and Lake Merritt. This is because 21.9% of riders’ destinations will be between Fremont and Lake Merritt and these riders will automatically use the Orange Line, whereas in Option 1 and Option 3 they will use the Green Line.

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• Option 3. This option extends the Green Line to Warm Springs and removes Daly City, Balboa Park, and Glen Park stations from the Green Line. Vehicle load will primarily impact Green Line trains as 57.1% of riders’ destination is San Francisco. Riders going to Daly City, Balboa Park, and Glen Park will likely transfer at 24th Street Station, which would not cause any noticeable difference in vehicle load impacts compared to the other options.

• Option 4. This option would shuttle riders between the Warm Springs and Fremont stations. Vehicle load will primarily impact Green Line trains as 57.1% of riders’ destination is San Francisco. The sequencing of trains after Warm Springs Riders depart the shuttle would be an Orange Line train after four minutes and a Green Line train after nine minutes.

All service plan options will increase vehicle load to a similar degree. Option 1 and Option 3 may have a slightly higher impact on vehicle load of the Green Line between Fremont and Lake Merritt. In order to address crowding on the Green Line, BART has lengthened peak hour trains in the past two years and has secured funding to repair additional cars to further increase the size of all the peak hour Green Line trains. With the Warm Springs Extension and core capacity enhancements proposed in the FY2016 Preliminary Budget, additional cars would be added to the Green and Blue lines, which will lessen peak period crowding, particularly north of Bay Fair where both lines overlap and the highest vehicle loads occur today. Due to the additional capacity from these added cars, on average, adverse impacts from peak period vehicle crowding would be mitigated until the new cars arrive in 2017.

As part of its Title VI Program Triennial Report, BART monitors and reports on its vehicle load levels based on its adopted System-wide Service Standards and Policies.

Transfer Time This indicator assesses the Warm Springs Station service plan options to evaluate impacts on transfer time for Warm Springs riders. Table C shows how transfer time impacts each of the service plan options. Option 1 experiences the least impact of the service plan options followed by Option 3, Option 2 and Option 4. Warm Springs riders are the only affected populations for Option 1, Option 2 and Option 4. However, Option 3, which results in a service decrease, some Green Line riders (boarding at Daly City, Balboa Park, and Glen Park) may have to board the Blue Line and transfer at Bay Fair Station to access stations south of Bay Fair.

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Table C: Transfer Time Impacts

Warm Springs to

Embarcadero

Warm Springs to Downtown

Oakland (12th St.)

Warm Springs to Coliseum

Warm Springs to Daly City

Percent Warm Springs Riders

impacted by Transfer Time

Option 1 52 min 51 min +9 minute transfer

to Oakland & Richmond trains

32 min 69 min 16.3%

Option 2 58 min +6 minute

transfer to SF trains

42 min 32 min 75 min +6 minute


54.2%

Option 3 52 min 51 min + 9 minute transfer


32 min 75 min +6 minute transfer to

Daly City trains

19.2%

Option 4 61 min +9 minute


46 min +4 minute transfer


36 min 78 +9 minute

transfer to SF trains min

100.0%

Notes: When the Orange Line is operating only (nights and weekends), Transbay riders traveling to downtown SF need to take the Orange Line to Bay Fair and transfer to the Blue Line. Travel time between Warm Springs and Fremont Station is 6 minutes.

Table D demonstrates that service at Fremont Station will be unaffected by the addition of the Project’s proposed new service as travel times to key destination stations remain the same. Travel times are not expected to change for riders of existing stations, as a result of any of the proposed options.

Table D: Service Options Impact on Current and Future Service at Fremont Station

Travel Time Before WSX Travel Time After WSX Fremont to

Embarcadero Fremont to Downtown

Oakland (12th St.)

Fremont to Coliseum

Fremont to Embarcadero

Fremont to

Downtown Oakland (12th St.)

Fremont to

Coliseum

Service Option 1

46 min 36 min 26 min 46 min 36 min 26 min

Service Option 2


Service Option 3


Service Option 4


This assessment compares service impact indicators across BART’s service plan options. When considering how the Project impacts the BART system, each of the service plan options would not have a disproportionate impact on protected populations (see demographic assessment Section 4). Comparatively, Option 3 would have the most impact to existing stations with removal of Green Line service to Daly City, Balboa Park, and Glen Park stations. Option 1 would likely be most

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convenient for Warm Springs riders because the majority of riders have a destination located in San Francisco and would not have to transfer.

Feedback from the public supports that Option 1 is the preferred service option for Warm Springs riders. Comments from outreach events in the Warm Springs area include: “Option 1 is more appropriate for any user” and “Option 1 minimizes transfers, is the most efficient option.” Additionally, staff conducted outreach 2 outreach events in San Francisco at Balboa Station and Daly City Station to collect feedback from potentially impacted riders, as most impacts were estimated to occur during non-peak hours of service. Comments from these public outreach events and online surveys collected show that San Francisco riders were also in favor of Option 1 as this Option would not result in a service decrease for three San Francisco stations: “Don't like the green line ending at 24th street with no service to Balboa” and “Option 3 would not be as convenient for me” (See Warm Springs Public Participation Report).

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Warm Springs Extension Title VI Equity Analysis PUBLIC PARTICIPATION REPORT May 2015

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SECTION 1: OUTREACH PROCESS

1.1 Purpose

Pursuant to FTA Circular 4702.1B (October 2012), BART conducted public outreach to provide information to the public about the extension and the new Warm Springs/South Fremont station and solicit feedback on key service changes and proposed fare-setting. A key component of the Title VI outreach is to seek input on service changes and new fares from minority, low-income, and limited English proficient (LEP) populations. BART used established information outlets to engage the stakeholders who would be directly affected by the opening and operation of the Warm Springs/South Fremont Station. By doing so, BART ensures consistency with its Public Participation Plan (2011) as well as ensures efficiency in communication with community members. Below is a brief summary of Title VI outreach and engagement conducted for the Warm Springs Extension Project Title VI Equity Analysis Report. BART has two sources of public input from which to draw feedback on proposed service changes and fare-setting, a survey from the 2011 Warm Springs Title VI Equity Analysis and a survey, administered in 2015, for this current Title VI Equity Analysis. This Public Participation Report focuses on the results of BART’s 2015 public outreach efforts.

1.1.1 2011 Title VI Outreach In 2011, BART conducted a Title VI Equity Analysis for the Warm Springs Extension Project to determine whether the proposed service changes associated with the Project would ‘adversely impact minority and low-income riders to a higher degree than non-minority and non-low-income riders.’ This 2011 analysis was conducted under guidance of the previous FTA Circular 4702.1A (May 2007).

As a part of the 2011 Equity Analysis, BART held a total of two community meetings targeting minority and low-income communities in the Warm Springs study area. A total of 94 participants attended the meetings in Fremont on April 27, 2011 at the Warm Springs Community Center and in Milpitas on April 28, 2011 at the Milpitas Community Center. In addition, BART used a survey to solicit input from the public meeting attendees and BART riders currently accessing the Fremont BART Station. The survey instrument was designed to generate a profile of BART riders (primarily those that use the Fremont BART Station) and their existing travel behaviors, solicit input on future travel choices in the context of a new station at Warm Springs, and solicit feedback on potential station characteristics and amenities. The survey was distributed and collected at the two BART community meetings discussed above, in Fremont on April 27, 2011 and in Milpitas on April 28, 2011. Surveys were also distributed on trains at the Fremont BART Station and on VTA buses. For surveys on BART trains, surveyors made several runs throughout the day originating from the Fremont BART Station to points throughout the BART system. For surveys on VTA buses, surveys were primarily collected on Route 181, which begins at the San Jose-Diridon Caltrain Station and ends at the Fremont BART Station. The survey periods were designed to capture a variety of travel conditions, including weekdays and weekends, as well as the AM and PM peak commute periods. BART surveys were collected on April 29 and 30 and May 2 and 3, 2011, while VTA surveys were collected from May 3 to May 5, 2011. In all, a total of 1,346 surveys were collected (1,281 surveys from distribution on BART trains and VTA buses, and 65 from the two BART community meetings).

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For more information and a key summary of the 2011 outreach findings please refer to the Warm Springs Extension Project Title VI Equity Analysis (June 22, 2011), Appendix B.

1.2 Outreach Events and Publicity

1.2.1 Outreach Events BART hosted a series of outreach events with information tables where staff was able to speak directly with customers and communities that will be directly affected by the opening of the new Warm Springs/South Fremont Station and its related service changes. Outreach for the Project consisted of two components:

• Informing the Warm Springs community of the new service and the application of BART'sexisting distance-based fare structure to this new service, and

• Performing outreach for the four system-wide service plan options, focusing on the threestations--Glen Park, Balboa Park and Daly City--where service might be impacted by theopening of Warm Springs.

At the outreach events, the public had an opportunity to read information about key service changes and the application of BART’s distance-based fare structure to the new Warm Springs/South Fremont Station and provide comments by completing a survey, a copy of which is provided in Appendix D of this Public Participation Report. The outreach events provided customers with the following information:

• A poster-sized map of the four service plan options and the new service alignment;• A “Project Fact Sheet” handout with project information, facts about the new station and its

amenities, and facts about the major service changes and new fares associated with the newextension; and

• A survey for customers to provide comments and feedback on the service options, applicationof BART’s current distance-based fare structure, and selected demographic data for BART touse in its Title VI analysis process.

BART sought the public’s input on the four proposed service options and fare-setting for the Warm Springs/South Fremont Station at outreach events in Fremont and San Francisco from Saturday, March 7th to Thursday, March 12th. Outreach events were held on the following dates and locations:

• Saturday, March 7, 2015 at Milpitas Library from 10:00AM to 2:00PM.• Monday, March 9, 2015 at the Fremont BART Station, Concourse Area from 6:00AM to

10:00AM.• Tuesday, March 10, 2015 at the Fremont BART Station, Concourse Area from 4:00PM to

8:00PM.• Wednesday, March 11, 2015 at the Balboa Park BART Station, Concourse Area from 11:00AM to

3:00PM.

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• Thursday, March 12, 2015 at the Daly City Park BART Station, Concourse Area from 11:00AM to3:00PM.

Outreach events held in Fremont captured input from current riders and potential riders who could use the Warm Springs/South Fremont Station. Events were scheduled at various times, Saturday and the morning and evening weekday commutes, in an effort to reach the largest audience. The events hosted at the BART stations at Balboa Park and Daly City were scheduled to seek input from riders who might be impacted by Service Option #3, in which most of the impacts will be during the off-peak period.

Interpreters were available at all five outreach events in the following languages:

Date and Time Location Interpreters Saturday, March 7

10 am – 2 pm Santa Clara Co. Library

District Milpitas Library

160 N. Main Street Milpitas, CA

Mandarin & Cantonese Vietnamese

Monday, March 9 6 am – 10 am

BART Fremont Station Concourse Area

Mandarin

Tuesday, March 10 4 pm – 8 pm

BART Fremont Station Concourse Area

Mandarin

Wednesday, March 11 11 am – 3 pm

BART Balboa Park Station Concourse Area

Cantonese

Thursday, March 12 11 am – 3 pm

BART Daly City Station Concourse Area

Cantonese Spanish

The surveys and project fact sheet were available in hard copy in English, Spanish, Chinese, Vietnamese, and Hindi at the five outreach events.

Additionally, the survey, project fact sheet, and project maps were available online at bart.gov/wsx for the public to view and provide feedback. These items were posted online from Thursday, March 5, 2015, to Wednesday, March 18, 2015 and were available in English, Spanish and Chinese.

1.2.2 Publicity Publicity for the outreach events was conducted through print and online media, community organizations, and existing email lists (described below). The following publicity and outreach methods were used for this project:

• A multilingual flyer/mailer in English, Spanish, Vietnamese, and Hindi (including referenceto the availability of translation services for the meeting)

• An oversized copy of the multilingual flyer was displayed at the following stations:• Fremont• Daly City• Balboa Park• Glen Park

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• BART website announcements and posted draft Title VI Equity Analysis.• BART social media announcements (Twitter)• BART Passenger Bulletin in English (with standard taglines for more information in

Spanish, Vietnamese, Chinese, and Korean) at the following BART stations:• Fremont• Daly City• Balboa Park• Glen Park• MacArthur• West Oakland• Lake Merritt• Bay Fair

• Announcement broadcasted up to 7,500 times per day on the BART Destination SignSystem (DSS) at all BART stations throughout the District, as well as targeted messages atFremont, Daly City, Balboa Park and Glen Park stations

• Advertisements in local print ethnic media including:• El Mensajero (Spanish) – placed on March 1, 2015 and March 8, 2015• El Observador (Spanish and English) – placed on February 27, 2015 and March 6, 2015• India West (English) – placed on February 27, 2015 and March 6, 2015• Viet Nam, the Daly News (Vietnamese) – placed on February 28, 2015 and March 7,

2015 • Sing Tao (Chinese) – placed on February 28, 2015 and March 7, 2015• World Journal (Chinese) – placed on February 26, 2015 and March 5, 2015• Tri City Voice – placed on March 3, 2015

• Email notice to more than 400 local community-based groups and civic organizations;• Email notice to approximately 5,186 recipients on the Warm Springs Project email

subscriber list through GovDelivery• Recorded outreach details on the WSX Project Information Line.

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SECTION 2: Public Comments Informational handouts and surveys were made available to the public at the public outreach events, on BART’s website, and through outreach efforts described in Section 1. This effort resulted in 777 survey responses. The demographics of all respondents are shown below in Table 2-1.

Table 2-1: Survey Demographic Summary All Respondents Percent Sample Size Gender Male 58.2% Female 41.6% Total 100% 740 Ethnicity White 50.1% Black/African American 3.8% Asian or Pacific Islander 40.4% American Indian or Alaska Native .3% Other or Multiple Race 5.4% Total 100% 688 Hispanic, Latino, or Spanish Origin 12.5% Total 735 Minority 53.5% Non-Minority 46.5% Total 100% 701 Annual Household Income Under $25,000 7.7% $25,000 - $29,999 2.0% $30,000 - $39,999 2.7% $40,000 - $40,999 3.7% $50,000 -$59,999 4.0% $60,000 - $74,999 7.7% $75,000 - $99,999 12.7% $100,000 and over 59.5% Total 100% 598 Limited English Proficient (LEP) Yes 19.5% No 80.3% Total 100% 416 *Note: Due to rounding, percentages may not add to 100%; sample sizes vary between categories as not all survey questions were answered.

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2.1 General Comments

The public outreach effort resulted in 777 survey responses (428 online respondents and 349 hard copy), with five surveys completed in Spanish and 36 completed in Chinese. The survey provided two questions for the public to comment on specific service and fare-related questions; however, some respondents provided general comments regarding the Project. Samples of such comments are provided below:

• “Waiting for the new Warm Springs/South Fremont station to open, it will enable me to startcommuting to work (was not worthwhile before). So very keen for the station to open!”

• “Speed up construction of BART to San Jose.”

• “Will the Irvington Station be in service?”

• “More parking and bike parking.”

• “Pass monthly, restrooms in BART Stations, Parking lots (more space), Escalators increase forphysically handicapped).”

• “24 hours/day point to point service should be your standard.”

• “We need more frequent trains Fremont to SF. 15 minutes is too long. Need extended hours fordirect SF-Fremont train.”

Overall customers are excited about the opening of the Warm Springs/South Fremont Station. General comments were mainly concerned about the BART extension to San Jose (Silicon Valley Berryessa Extension Project, SVBX), Warm Springs Station parking availability, and current BART service hours, and the Irvington Station.

2.2 Service Options

One purpose of the outreach survey was to determine the public’s feedback on BART’s four proposed service options to operate the Warm Springs Extension. Question 6A of the survey asked respondents:

“Based on your review of the four potential service plans, which of the proposed service options is more suitable for your travel purposes.”

The total results of question 6A are displayed in Table 2-2, below.

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Table 2-2: Total Survey Respondents Service Option Preference

Options Percent Sample Size Option 1 44.9% Option 2 27.5% Option 3 19.3% Option 4 11.2% Total 100% 767 *Note: Due to rounding, percentages may not add to 100%; sample sizes vary between categories as not all survey questions were answered

Table 2-3 provides a breakdown of survey respondents’ Option preference by minority and low-income status.

Table 2-3: Survey Respondents Service Option Preference, by Minority and Income Status

Option Preference

Percent Minority

Percent Non-

minority

Option Sample

Size Total

Percent Low-

Income

Percent Non-low-income

Option Sample

Size Total

Option 1 51.4% 48.6% 313 100% 9.6% 90.4% 261 100% Option 2 54.6% 45.4% 194 100% 10.8% 88.6% 167 100% Option 3 64.0% 36.0% 136 100% 19.0% 81.0% 105 100% Option 4 43.8% 56.3% 80 100% 13.9% 86.1% 72 100% *Note: Due to rounding, percentages may not add to 100%; sample sizes vary between categories as not all survey questions were answered. Respondents were also given the opportunity to provide additional comments regarding the four service options as part of question 6B of the survey. Approximately 52% of respondents provided comments on the Warm Springs Service Options. A list of all responses to question 6B can be found in Appendix C. Samples of comments are provided below: • “Option 3 looks the best, followed by Option 1, then Option 2. I believe option 4 is the least

preferable, because rather than needing to do a transfer, people may still drive to the Fremont station.”

• “Simplicity in service is very important. Having trains go to different lines at different times of day

can be confusing. A full-time Richmond-Warm Springs service is easy to understand. In addition, switching trains back at 24th Street, while useful during delays or emergency situations, is problematic - without a pocket track, delays to following trains are inevitable.”

• “Wish to travel to SF without transferring, including on evenings and weekends.” • “Option 1 is the best option for a lot of people.” • “Do NOT select Option 3 (stopping the green line at 24th Street instead of Daly City). This would

significantly and negatively impact commutes. Many of us would have to seek alternatives such as driving which would be bad all around.”

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• “Please do not implement option 3. This is the only option which removes existing service, and may have significant impact to people who enter or leave BART south of 24th ST. With the growing popularity of the southern neighborhoods, the number of people using BART from those stations is greater now than it has ever been.”

• “Option 2: It is important for east bay commuters to have the Richmond - Warm Springs line

running all the time, this will help congestion in the 880 corridor.” Overall, most respondents were in favor of Option 1, with comments centering on a preference for direct service to San Francisco. Passengers whose origin and destination stations are in the East Bay favored Option 2. Additionally, some respondents favored Option 2 for its visual simplicity. Passengers traveling from Fremont to the downtown San Francisco stations also favored Option 3. However, passengers using the system at Glen Park, Balboa Park, and Daly City stations strongly opposed this option due to the potential service cuts at their stations. Option 4 was the least preferred option by survey respondents. Some passengers using the Fremont Station preferred Option 4 because more seats would be available for passengers beginning their trip at Fremont.

2.1 Fares

The proposed fares for the Warm Springs/South Fremont station will be calculated by applying BART’s current distance-based fare structure. As part of the Title VI outreach, the survey provided the public information that BART would be extending its distance-based fare structure to the Project and also provided the public an estimate of the proposed fare for the Warm Springs/South Fremont Station. The survey question (#7) stated:

“BART plans to extend its distance based fare structure for the Warm Springs/South Fremont extension. For example, in 2015, a one-way trip from Fremont Station to Embarcadero Station costs $5.95, while a trip from Warm Springs/South Fremont Station to Embarcadero Station is estimated to cost $6.30 ($.35 more). Do you have any general comments about BART’s proposed fare for Warm Springs/South Fremont Station?”

Respondents were provided the opportunity to comment on the proposed fares for the Warm Springs/South Fremont Station. Approximately 54% of total respondents provided comments to Question 7. A list of all responses to question 7 can be found in Appendix D. Samples of comments are provided below: • “I would rather drive to Fremont and pay less fare. This makes Warm Springs pointless for me even

though its closer to me.”

• “Should be same fare as Fremont Station.”

• “The fare sounds reasonable.”

• “Extending the distance-based fare seems fine.”

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• “I think that is justifiable. No complaints.”

• “Bart is already expensive. We should not increase the price of a trip.”

• “Higher pricing for greater distance traveled is expected and acceptable.”

• “Worth the extra money.”

Majority of respondents are in favor of BART applying its distance based fare to the Project.

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SECTION 3: Title VI & Environmental Justice (EJ) Advisory Committee Comments

Staff presented information on the Project, including fares and service options, to BART’s Title VI/Environmental Justice Advisory Committee. The meeting was held on Monday, March 9, 2015 from 2:00 – 4:30PM at the Joseph P. Bort MetroCenter (101 Eight Street Oakland, CA. 94607). BART’s Title VI/EJ Committee members (currently 15 members) are active participants of local-community based organizations that serve minority and low-income populations within the BART service area. The meeting was open to the public and the agenda was noticed at least 72 hours in advance of the meeting. At the meeting, staff presented a PowerPoint (Appendix C) with an overview of the Project, the four service plan options, and estimated fares based on BART’s distance-based fare structure. Staff distributed the survey and the Project Fact Sheet handout, and a map of the four service plan options as well as the new service alignment.

Committee members had questions concerning the following:

• Frequencies, headways, and wait times of each of the four options and how this might differ to current BART service.

• The different costs associated with each service option – cost of operating each option. • Ensure that service in the rest of the system would not be diluted to do the addition of the Warm

Springs/South Fremont station. • How many people would change to WSX or stay with Fremont based on the service option • Parking availability at Warm Springs/South Fremont • Survey reach to all communities • Capacity of rest of the BART system to absorb capacity with including the new service to Warm

Springs • Base decision on service options based on ridership numbers, especially at the end of line stations

such as Warm Springs.

Staff responded to the Committee members questions and followed up with further information at the next scheduled Title VI/EJ Advisory Committee meeting. Committee members did not have any comments regarding fares at the March 9th meeting.

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Appendix A: Question 6A, Service Options Comments

Response ID

Language Outreach Event Date

(2015)

Service Option

Preference

Response to Question 6B, Comments

415 English Online 1 1 or 3

219 English Online 1 AC Transit eliminated all service on Driscoll Road in Fremont to the existing Fremont Bart Station in 2014. Driscoll Road is a direct road to the new BART station in Warm Springs. Will there be any bus service from stops on Driscoll Road to the new Warm Springs BART station? If not I will be forced to drive and park at the new Warm Springs BART station.

191 English Online 1 Access to tesla plant fantastic, would be great to have extended SF service

127 English Online 1 All four Warm Springs options are useful as long as their scheduled train service is as frequent as all other bart stations such as Fremont. Please do not designate partial service to Warm springs such that trains run half as frequently (or less). That would render Warm Springs bart service practically useless to the public and cause more people to just drive to Fremont Station.

339 English Online 1 All trains traveling to SF should go all the way to Daly City station. 24th street as a final stop is a bad idea in an already congested area.

229 English Online 1 BART should have service from Warm Springs to SF Monday thru Friday not only before 7PM. It should run up to late night. Lot of Fremont passengers are depending on BART in Fremont. Cutting services is very inconvenience for Fremont people.

137 English Online 1 Can both green and orange lines run to the Warm Springs station? I commute from SF to Fremont every day, and the lack of direct service from Fremont to SF after 5:51pm is very inconvenient. Transfers times are inconsistent; it is not uncommon to wait 10-20 minutes for a connection at Bay Fair station, and it is also not uncommon for the SF train to immediately leave 12th street Oakland before passengers from the Richmond line are able to switch trains. Warm Springs station will be super convenient for me, and having extended direct service to SF (4am to 7pm is great) will be even more convenient, for myself and many of my other coworkers. Tesla Motors houses around 7000 employees, so making the warm springs station an effective transportation option means tons of money for Bart!

459 English Online 1 Can the bart run later than midnight on fridays and saturday-- ideally leaving the city around 1 or 2 AM from the city for the people who would like to enjoy the city night life on the weekends.

101 English Online 1 Currently, the last Green Line train departs Fremont bound for SF at 5:51PM. I would like the Green Line to run later. Thank you for reading.

375 English Online 1 Curtailing any service to Glen Park would be a very unwelcome change indeed.

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Response ID


(2015)

Service Option

Preference


408 English Online 1 Do not cut service to Glen Park

333 English Online 1 Do not eliminate service at Glen Park please. This is a major hub and limited service would negatively impact our lives. We would likely explore other means of transportation if there were not as many trains stopping at Glen Park.

499 English Online 1 Do not limit service to glen park please.

402 English Online 1 Do not reduce service to Glen Park, or Balboa Park, as these two stations are huge transit hubs, and growing monthly, with new housing developments planned.

476 English Online 1 Do not reduce the frequency of trips to Glen Park BART. Glen Park is within the City of San Francisco, and the distance between in and 24th Street is the longest stretch within the City without a stop (30th Street Station, anyone?). You'd cripple the South end of the City.

211 English Online 1 Do NOT select Option 3 (stopping the green line at 24th Street instead of Daly City). This would significantly and negatively impact commutes. Many of us would have to seek alternatives such as driving which would be bad all around.

365 English Online 1 Don't stop at 24th street. Doesn't make sense

134 English Online 1 During peak hours in the morning & afternoon there should be longer trains (10 cars). Standing in a sardines crowd is not acceptable especially if it's shorter train cars. I pay for my train ride and I should be compensated at least I have a space at least to breath (not on the person in front of me). Standing on the crowded train for longer time is exhausting! Carpeted trains are stinky, staying for longer time in the trains breathing the stinky smelll is not healthy. With the Warmspring station bart trains should increase the frequency of departure/arrival especially during peak hours.

410 English Online 1 Ending the green line at 24th seems crazy - Glen Park is a critical stop for servicing Glen Park as well as Bernal Heights as well as Excelsior.

471 English Online 1 Folks are looking for direct service from SF to Warm Springs. Do not make people transfer for one measly stop. Ultimately, good direct service from SF will keep companies in Fremont for the long term, providing the city with valuable tax. This will also alleviate traffic on the 880 corridor for trucking as well as commuting if there is a good commuting option down to warm springs and later on San Jose.

76 English Online 1 going to tesla from SF. please offer green line on weekends too.

135 English Online 1 Having a direct line to/from San Francisco would from 4a - 7p on weekdays would be the most beneficial to me. Have a train to/from Warm Springs: SFO every 15 minutes would be ideal.

29 English Online 1 Here is the scenario I need accommodated. I live in San Francisco and work at Tesla. Therefore the Warm Springs Bart station would be the best solution for myself. I would use this service twice a day, five days a week. I must be at work by 8:30am and I usually get off around 6:30pm. I sometimes like to get in at 7:30 am and sometimes leave at 7:30.

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Response ID


(2015)

Service Option

Preference


465 English Online 1 I (as well as many others employed at the Tesla factory) use Bart daily to and from San Francisco. Please consider a direct train to and from SF as this would greatly improve our commute each day. Thank you so much! We are all eagerly awaiting Warm Springs' opening! :)

421 English Online 1 I am opposed to Warm Springs service coming at the expense of BART users at the stations south of 24th St (Glen Park, Balboa ...). Please retain all-line service to stations beyond 24th st.

89 English Online 1 I am very grateful for this service to open up. The sooner the better. Thank you

510 English Online 1 I believe that most riders will be going into SF and, therefore, direct service would be preferred to any plan that requires a transfer. I am not sure whether the train needs to go all the way to SFO. Changing once for that would be acceptable as long as it is at one of the downtown SF stations. The financial district is the primary destination for most daily commuters.

439 English Online 1 I do not support stopping service of the green line at 24th street.

316 English Online 1 I do not want the green line to end at 24th Street. This would be extremely inconvenient for me. The green line should extend at least to Glen Park and perhaps further down the Peninsula.

401 English Online 1 I don't have any specific comment.

110 English Online 1 I don't understand why if someone is commuting to warm sings in the or ning they would have to wait until after 7pm to rake it back. That defeats the purpose of the station since it would require other transportation to get to fremont bart before 7pm

336 English Online 1 I don't want service to Glen Park to be reduced.

212 English Online 1 I saw that this plan might impact the Glen Park and Balboa stations. I would like to make sure that these stations continue to have the same regular service. They are always crowded when I ride them.

504 English Online 1 I strongly oppose a line that would turn around at 24th St station.

440 English Online 1 I strongly oppose stopping the green line at 24th and Mission. This will be very disruptive to may riders who use the Glen Park station.

241 English Online 1 I think you should merely extend the current service you have to and from Fremont to be to and from Warm Springs. This should be true at all hours and each day. When you expanded from Concord to North Concord/Martinez and then to Pittsburg/Bay Point, you didn't have shuttle trains to or from Concord. You should do the same with Warm Springs and also when you continue the BART expansion towards San Jose. Forcing passengers unnecessarily to transfer at Fremont is NOT a good way to serve your riders well!

38 English Online 1 I travel from Fremont to SF Powell St. station at 5pm, and travel back from Powell St to Fremont at 10pm. Will there be a return train from SF late at night that will reach the Warm Springs/South Fremont Station?

448 English Online 1 I use BART most often within Sf and occassionally to Berkeley. It is a 10 minute walk to the Glen Park station from my house making this extremely convenient. In the evening I park my car in Glen Park on Chenery Street and take Bart. Please keep the Glen Park station as a stop for all trains!

435 English Online 1 I value the frequency of trains through Glen Park, as my work hours are variable and commute times are unpredictable.

493 English Online 1 I will stop taking BART if I the train only runs to 24th street station

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(option 3). Thx.

301 English Online 1 I wish the present schedule to Glen Park to remain the same.

451 English Online 1 I work for Tesla Motors in Fremont, I have used the Daly City to Fremont train for the last 2 years. Every morning approximately 200 Tesla Employees take the Tesla operated shuttle from Fremont Bart to Tesla Factory on Fremont Boulevard, the 40 person shuttle leaves every half an hour starting at 6AM until 9AM and again in the evening 5PM until 8PM. When the Warm Springs Station opens up you can expect all these 200 people that usually get off in Fremont to now get off at Warm Springs, about 80% of these people come from San Francisco on the green, Daly City line. If you would like to know further details about what to expect from the Tesla Motors Bart riders I would be happy to answer any questions you may have. thanks, Ray Bartrom p 415 906 9485. (Powertrain Manufacturing Engineer at Tesla Motors)

338 English Online 1 I would be very sad if Option 3 is adopted. I have been looking forward to the Warm Springs addition for so long as my work is in walking distance of Warm Springs. I currently get off at Fremont and have a car in Fremont to get to work. That won't be necessary with the Warm Springs stop. However, I get on at Glen Park and it will make my commute much less desirable if I have to transfer at 24th.

341 English Online 1 I would strongly recommend against stopping and turning around more trains at 24th St. Boarding in the am and off boarding in the pm commute times has increased dramatically at Glen Park. Several tech company commuter buses use Glen Park to pick up and drop off South Bay employees. The impact of stopping trains at 24th and thus reducing Glen Park, Balboa and Daly CIty service will not only negatively impact San Francisco commuters, but also San Mateo County commuters and companies, East Bay commuters (using BART to connect to tech buses at Glen Park), and Santa Clara County companies. I am astonished that BART does not use the following priniciple when contemplating an expansion of service: Limit any negative impacts on existing customers/commuters/stakeholders.

334 English Online 1 I'd like to comment on the reduced service to Glen Park Bart. As a commuting mother, reduced service will put strain on our family and getting our child to and from daycare. It's already really tough for me to make it on time to daycare for pickup at 5:30. Reduced service will make this even worse. Please consider the amount of families in and around the Glen Park area who rely on Bart for our families to function well.

88 English Online 1 I'd prefer if the direct Warm Springs to Daly City (green line) continued operating as late as possible on weekdays. Also, limited service on this line for weekends would also be appreciated.

512 English Online 1 Ideal service is direct from Daly City to warm springs without

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transfer. Thank you!

186 English Online 1 If Option 2 or 4 go into effect, I will just continue to use Fremont station as I do now. If Option 3 happens, I will have to evaluate how well it works from Warm Springs rather than Fremont and see which works best. In any case, I may just end up remaining with my current Fremont start.

425 English Online 1 It is important to NOT terminate service in San Francisco at 24th Street. Too many residents rely on BART outside the commuter hours, many using as BART as their sole transportation. Any service must extend to all SF stops, ending in Daly City.

33 English Online 1 It would be a title 6 violation to cut service to the urban core (Glen park, balboa park) to serve the suburbs.

16 English Online 1 It would be better to keep in mind how te service from San jose will be extended to warm springs and further when considering how to extend the line currently to fremont. IMO it makes sense to extend the line from San jose to SF and hence the warm springs extension currently should go to SF.

95 English Online 1 It would be nice if the direct trains to SF ran later than 6:00. 7:00 would be much better.

1 English Online 1 It would be nice if the green line go directly to WSX past 7:00pm.

361 English Online 1 Keep full service to all SF-based stations.

369 English Online 1 Most of the traffic form the south/east bay goes to SF downtown for jobs and so this extension should look at the majority of the folks using the Bart to travel to SF downtown to get the most bang out of the buck!

502 English Online 1 Oppose trains turning back at 24th Street. Glen Park is absorbing many commuter buses and is a major transit hub.

489 English Online 1 Opposed to option 3 because it will reduce service to Glen Park

75 English Online 1 Option 1 - There are a lot of people who want a direct train into SF later on in the evening. 5:51 pm is far too early.

374 English Online 1 Option 1 - There are many many folks traveling from Warm Springs area to SFO/Daly city and would benefit greatly by the SFO/Daly city train starting point at WarmSprings.

79 English Online 1 Option 1 is the most reasonable option of the four available. Good idea to just operate one line btwn. Fremont and Warm Springs at all times, and SF/Daly City to Fremont/Warm Springs is important. Option 2 works okay, keeps Daly City-Fremont service intact only to change to improve onwards connection. Option 3 is bad, because removing service options on the Daly City end is unacceptable, because it's difficult already to find a seat on Richmond and Pittsburg bound trains at Daly City during commute times. Dublin and Fremont trains provide seats for Daly City, Balboa Park and Glen Park passengers.

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Option 4 is iffy, because a train shuttle btwn 2 stations has been tried before (SFO-Millbrae), and that just didn't worked... Overall: Option 1 and 2 are okay with me. Option 3, is unfeasible.

228 English Online 1 Option 1 or 3 is best so that riders to/from Warm Springs can travel to downtown SF without transferring. Option 2 forces a transfer for SF riders, but also simplifies the service pattern. Option 4 forces all passengers to transfer during peak periods and so should not be considered.

497 English Online 1 Option 1 seems great for myself and the members of my company.

400 English Online 1 Option 3 - In my opinion, option 3 is the worst option as it would decrease service to Glen Park station.

487 English Online 1 Option 3 is bad, it should not end at 24th street. The Glen Park, Balboa Park and Daly City stops should be serviced by the Green Line, as they are now, and similar to the Red and Blue lines. In addition to making sure the trains are servicing the stations that actually have ridership, it is a more coherent system map when the Green, Red and Blue lines have a similar end point. There is no way that Glen Park, Balboa Park and Daly City should see diminished service because of Warm Springs. Balboa Park has one of the highest riderships of any station outside of downtown SF, and is a vital link for City College students and others connecting to Muni.

351 English Online 1 Option 3 is not acceptable. Please do not terminate the Green Line at 24th St. Pressure on public transit in the south part of the city (Glen Park, Balboa Park)is growing as the amount of traffic on 280 to and from Silicon Valley grows. Glen Park is having a construction boom and has a ton of cars and tech buses -- please make sure that those of us who do not want to be caught in traffic can have full use of our Glen Park BART stop without reducing services.

343 English Online 1 Option 3 is quite challenging. Over the last 4 years as I've taken Bart to and from Glen Park, the traffic to/from Glen Park station has grown tremendously. While it used to be that trains from downtown SF would have most passengers exit at 24th st, more and more the trains continue to be crowded until Glen Park, and most of the exits happen there. It would be silly to reduce service to Glen Park station

141 English Online 1 Option 3 is very bad. It is wrong to cut heavily-used service in the urban area to serve new stations with unknown levels of passengers.

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265 English Online 1 Option 3 would be a big inconvenience for me travelling home from work were trains from the east bay to terminate at 24th street. Especially later at night, I could be stuck at 24th street whereas now when I work late or go out for a drink after work I can get all the way home to Glen Park on BART. I don't like this option. Any of the others would be better from my perspective. Glen Park is one of the more affordable neighborhoods in SF. Please consider the impact of people commuting to the east bay from the City. A service change like the one in Option 3 would impact my quality of life and make it more difficult to keep living in SF.

289 English Online 1 Option 3, in which the green line ends at 24th St / Mission, will negatively impact my use of BART, and that of the many, many BART riders who use Glen Park station. Note that this station serves not only the surrounding residential area, but also several bus lines going into many neighborhoods both east and west. I'm pleased at the extension of BART to additional users in the south bay. But please do not impact existing happy, heavy users of BART in the process of introducing this new service.

386 English Online 1 Option 3: Please do not reduce service to the Glen Park Station.

147 English Online 1 Option 4 should be shelved, it's a slap in the face of Bart commuter to make us take a shuttle to Fremont station. Option 1 is clearly the best and only option.

254 English Online 1 Option with the shuttle is puzzling...why have a warm springs station at all if the train doesn't actually start there?

57 English Online 1 Options 1 and 3 are the same from my perspective, either one works. Option 4 seems inconvenient for everyone involved and not my preference.

450 English Online 1 Please continue full service on the Green line at the Glen Park Bart station.

480 English Online 1 Please do not adopt option 3. I use Glen Park regularly and believe the SF corridor of BART service needs to be maintained.

344 English Online 1 Please do not adversely affect the schedule and frequency of train servicing the Glen Park station

379 English Online 1 Please do not curtail any services that would affect the Glen Park/Balboa/Daly City stations.

272 English Online 1 Please do not cut service to Glen Park

290 English Online 1 Please do not cut service to Glen Park (option 3). Trains are already packed at rush hour and the downtown platforms are already at capacity so fewer trains will be a disaster

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390 English Online 1 Please do NOT decrease service to Glen Park BART. In the past few years there has been a big increase in people using Glen Park BART with or without shuttle buses. Many of these folks work long hour. The more frequent cars to Glen Park, the greater BART will be used. The less frequent and the more transfers needed, the more likely people will drive. Thank you.

446 English Online 1 Please do not decrease service to Glen Park! This will greatly impact my ability to use BART whether I'm going north or south! As the neighborhood is growing, the traffic is getting busier and I use BART more! Muni does not provide a reasonable alternative for my destinations (for instance, the J-Church is very very slow - doubling or tripling the time it would take to get to ~16th St.) Cutting the Glen Park service would make me need to use my car or a car service more often and would make the already congested streets of Glen Park village even busier. Please keep the service to Glen Park Station!!!!!

428 English Online 1 Please do not have the green line end at 24th/Mission. Is should continue to Daly City.

356 English Online 1 Please do not implement option 3. This is the only option which removes existing service, and may have significant impact to people who enter or leave BART south of 24th ST. With the growing popularity of the southern nieghborhoods, the number of people using BART from those stations is greater now than it has ever been.

310 English Online 1 Please do not lessen service from South of 24th. The trains are already crowded!!!!

438 English Online 1 Please do not limit the routes too and from Glen Park. Ridership keeps increasing and the trains are already too crowded.

447 English Online 1 Please do not reduce service at Glen Park and points south. There are a very large number of commuters who travel from downtown SF to Glen Park, Balboa Park, and Oher stations south.

377 English Online 1 Please do not reduce service in San Francisco.

488 English Online 1 Please do not reduce service south of 24th Street Mission.

347 English Online 1 Please do not reduce service to either Glen Park or Balboa Park stations!

391 English Online 1 Please do not reduce service to Glen Park station.

318 English Online 1 Please do not reduce the frequency of trains to the Glenn Park Station.

200 English Online 1 please do not restrict service to the Glen Park station.

292 English Online 1 Please do not set 24th Street as the new terminus of the green line. Many, many people board or exit at Glen Park, Balboa Park or Daly City...FAR more than will ever use the Warm Springs station. Please do not inconvenience the many people who use these

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stations in order to benefit the relatively few people who will use the Warm Springs station.

307 English Online 1 Please do not stop the current Fremont train service at 24th St. Glen Park, Balboa Park and Daly City have many more riders than the Warm Springs station will generate, at least for the near future. Trains that reverse direction at 24th St make the system back up while they wait, as this rarely occurs efficiently. You can see the nest train waiting for the reversed train to finally leave. Please do not reduce service to the outer SF stations. Thank you.

143 English Online 1 Please don't cut service to Glen Park station. It's busy enough as it is without any reductions.

291 English Online 1 Please don't cut service to Glen Park.

388 English Online 1 Please don't cut services to Glen Park and Daly City.

340 English Online 1 Please don't do option 3!!!

214 English Online 1 Please don't reduce San francisco time or stops

350 English Online 1 Please don't reduce service to Glen Park/Daly City. Too many trains already stop at 24th Street.

472 English Online 1 Please don't reduce service to the Glen Park station. Option 3 would do that so I hope one of the other options is sufficient.

188 English Online 1 Please don't select an option that requires people going downtown from Warm Springs to transfer at Fremont. This will take away a lot of utility for commuters from south of Fremont going commuting downtown.

508 English Online 1 Please have direct to SF. I actually live < 1m from the new Milpitas station...can't wait.s

82 English Online 1 Please provide direct service to SF from Fremont station, early enough to service all factories in the area, and late enough for those that work late.

244 English Online 1 Please run Daly City to Fremont trains from start of service to 8PM, with last train leaving SF to Fremont at 7 PM. Please run Fremont to Daly City trains from start of service to 8PM, with last train leaving Fremont to SF AT 8PM. Add early morning SF- > Fremont Direct trains. Add later evening Fremont - > SF Direct trains.

180 Spanish Online 1 Por que seri a bueno hacer una prueba algunos meses para ver si la genre isa el serviccio haste tarde.

45 English Online 1 san jose

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235 English Online 1 Service should be from Daly City to Warm Springs weekdays during current hours from DC to Fremont. Service should also be from DC to WS on Saturdays during current hours. When DC to WS line is not in service, Richmond to WS will be operating.

283 English Online 1 Strongly oppose reduction of service between 24th street and Daly City.

313 English Online 1 The idea of cutting any of the San Francisco lines seems utterly ridiculous. San Francisco is the most popularly used part of BART, and the line between 24th St and Daly City is frequently used by residents nearby as well as by passengers who travel to those stations to use BART, thereby keeping more cars out of downtown SF.

77 English Online 1 The service options are confusing. It is night clear to me what they difference between options 1 and 3 is - they appear to be the exact same. Option 4 is also confusing and seems to indicate that a Bus travels between the Fremont and Warm Springs Bart stations, which would defeat the purpose of the BART line. Options 1 and 3 make the most sense for me.

136 English Online 1 There are a large number of Tesla employees that travel between SF and Fremont on BART and as such a shuttle is provided to the factory. If Option 1 was not adopted we would still have to transfer at Fremont which would add more time to the journey. It would be most convenient to have a direct SF to Warm Springs train. Thanks

240 English Online 1 These extensions are extremely expensive and poorly used. They are being subsidized by urban riders who use the system extensively. Why should our fares go up as a result of your bad planning? You are only encouraging more sprawl into these areas where there is NOTHING. Don't you know that transit systems don't work without density? Please put your/our money into a second transbay tube and all-night service, not these pointless extensions.

403 English Online 1 Trains at Glen Park are already crowded during commute hours. I fear reducing service from 16 trains per hour in each direction to 12 would make the trains even more uncomfortable.

381 English Online 1 Trains terminating at 24th street would substantially impact a larger number of commuters versus limitations at the east bay side.

81 English Online 1 Unless transfers are well-timed between the Fremont and Warm Springs lines, I am concerned that a shuttle train from Fremont to Warm Springs may not shorten my commute time significantly (I may not ride). I STRONGLY favor continuing service to Warm Springs on the same train that I get on to travel to Fremont.

160 English Online 1 warm springs needs the direct access to SFO; otherwise it is a waste of investment.

67 English Online 1 Warm Springs to San Francisco direct line would be great.

216 English Online 1 Warm Springs will be a large service to Tesla Motors, where SEVERAL employees live in Oakland and SF. It would be preferable to have Green and Orange to Warm Springs as long as is feasible.

236 English Online 1 Why doesn't both the green and the orange line both go to Warm Springs for the hours of 4 AM and 7 PM? This will make it inconvenient for those wanting to commute on their desired line since they are forced to transfer. And it is hard since less trains go to Warm Springs, especially those transferring to San Jose on VTA. Also, this sends a bad message when BART goes to Berryessa since only one line would go south of Fremont during a given part of the day.

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227 English Online 1 Why is this a public outreach process? Doesn't BART have station entrance/exit data and travel demand modeling to determine the best service pattern (prioritizing Downtown SF or downtown Oakland as appropriate?) Option 3 may seem like the best, but consistently short turning trains in traffic at 24th opens up many possibilities for systemwide delay.

424 English Online 1 Why not make your existing routes less horrific before adding new stops? 7 PM Pitt train out of SF right now and you can't fit another Person in here.

458 English Online 1 With regards to all offered service options, I would prefer that the service be provided until later in the evening - 8:30 - 9pm.

112 English Online 2 #3 - It's horrible to get back to Balboa Park from the East Bay, especially on weekends when service isn't as frequent so you have to wait a long time for a transfer. Therefore I really don't want the trains to stop at 24th/Mission but rather continue on to Daly City as they do now!

330 English Online 2 #3: I think it is a bad idea to have the green line terminate at 24th St. If anything, have the line terminate at Glen Park (the last SF stop). Please do not disrupt service within SF to accommodate very distant suburbs.

170 English Online 2 (Option 4) The BART train shuttle idea runs counter to the entire idea of extending the line. I will not use the system if this occurs. Having a corridor open to Richmond at all times (Option 2) is best as there are multiple SF trains to transfer to most days at Bay Fair. Option 2 is by far most preferable.

444 English Online 2 Although I do not plan on frequently using the Warm Springs/South Fremont station (at least until the line is extended to Beryessa/Downtown San Jose) I know from experience on BART and many other transit systems across the U.S. and Europe that the more irregularities there are in the schedules the less convenient public transit tends to become. Service options 1,3, and 4 would all involve changing the line which serves the Warm Springs/ South Fremont station according to the time of day which would make taking public transit to the newly served areas a much less attractive alternative to driving when compared to service option 2 (the same line during all hours of service) especially for infrequent riders like myself.

69 English Online 2 An extension of the Richmond-Fremont line would be most convenient.

370 English Online 2 As a Glen Park resident I would be disappointed if the opening of Warm Springs resulted in any loss of service to Glen Park. The trains to Glen Park are already crowded as it is.

431 English Online 2 Balboa and Glen Park stations are huge commuter stations to downtown SF. Decreasing the number/regularity of trains running between those stations would affect a significant portion of existing BART riders.

359 English Online 2 Do NOT implement any plan that reduces services south of 24th Street in any way!

429 English Online 2 Do not reduce service to glen park station. My neighbors and I a use it for our daily commute

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312 English Online 2 Do not reduce service to San francisco stations and Daly City.

418 English Online 2 Don't adopt option 3! Don't reduce our BART service at Glen Park. If the train stops at March 24th St. I can't use it. I'm over 60 and it's too far to walk from 24th St. to the Sunnyside. Please preserve the frequency of BART trains servicing Glen Park and Balboa. Bart should consider a second tunnel across the bay. Demand is only going to increase throughout the system and one tunnel is not going to be enough.

231 English Online 2 Don't decrease service at Glenn park, balboa park, or Daly city just to save warm springs riders a transfer. These are highly used stations.

122 English Online 2 Extend both lines. Any other action is poor execution and will not make an impact. I am shocked that shuttle between stations is being considered. Extend both lines to reduce car traffic, reduce emissions, and improve rider satisfaction

62 English Online 2 Finishing service at 7pm will be disruptive for many Tesla employees, many of whom get tied into work commitments that run beyond 6.30pm. Please run an additional/ later service (until 9?) to allow for this large number of employees Thanks

260 English Online 2 Honestly I really don't understand the choices and I have no idea where "Warm Springs" is - never heard of it.

466 English Online 2 I am not in favor of Option 3, as it would cut down the service to Glen Park station.

209 English Online 2 I commute most weekdays to downtown Oakland (19th street) and would like an extension of the Orange line to faciliate direct travel.

205 English Online 2 I don't know which is the most efficient in terms of travel time or passenger loads, but I already find people new to the area find the layout and scheduling of BART confusing. Option 2 is, by far, the option I think would confuse infrequent riders the least.

295 English Online 2 I don't understand the options. I will not be using the Warm Springs station. I live near Glen Park and use that station at least 5 days a week, for commuting into downtown San Francsico

456 English Online 2 I have no real concerns about any of options 1, 2, and 3. I don't like the shuttle train (option 4). My work is 6.5 miles from the Fremont BART station, making it difficult to use BART daily (I have to then either bike a substantial distance or take AC Transit). However, my work is only 1.25 miles from the new Warm Springs station. I anxiously await the opening of this station and will commuting via BART every day once it is operational.

70 English Online 2 I need a direct service from Fremont to Mac Artur

98 English Online 2 I prefer direct trains between Warm Springs and Richmond

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389 English Online 2 I strongly protest Option 3, which would cut service to Glen Park, Balboa Park, and Daly City by 25%. Our neighborhoods are growing, not shrinking, and we rely heavily on Bart to get everywhere--work, play, travel, you name it. A lot of that reliance has built up because we have enough trains to make Bart travel the most convenient and appealing option. These are not low-income populations, by and large; if you start cutting trains, many riders are going to start driving or taking Uber where they otherwise would have used transit, because they don't want to sit in a station for twenty minutes wondering when a train will show up. That's a terrible outcome for the environment and for your long-term revenues. It's also going to inconvenience commuters at these ever-growing stations. Under the current schedule, 50% of the morning trains coming through Glen Park towards the East Bay are already too crowded for long-distance commuters to get a seat. If you cut the Fremont train--one of the two where commuters can actually sit down--you're going to make the commute that much more miserable for thousands more people.

19 English Online 2 I TAKE THE RICHMOND TRAIN FROM BAYFAIR TO 19TH STREET DURING THE MORNING COMMUTE...AND RTN TRIP FROM WORK I TAKE THE FREMONT TRAIN FROM 19TH ST. TO BAYFAIR DURING THE EVENING COMMUTE. PLEASE CONSIDER ADDING MORE CARS TO THE AFOREMENTIONED TRAINS TO ACCOMMODATE MORE PASSENGERS WHO WILL BE BOARDING THE TRAINS FROM AND TO THE WARM SPRINGS STATION. THE 7:45 A.M. TRAIN IS USUALLY ALMOST FULL BY THE TIME IT REACHES BAYFAIR IN THE MORNINGS. IT WOULD BE UNFAIR TO THE PASSENGERS IF THESE PARTICULAR TRAINS DO NOT RECEIVE ADDITIONAL CARS....WE CURRENTLY GET A 6 CAR TRAIN, PLEASE CONSIDERING INCREASING TO AT LEAST AN 8 CAR TRAIN. THANK YOU FOR YOUR TIME AND CONSIDERATION. MS. PALMER

443 English Online 2 I think Option 3 (reducing service to Daly City/Balboa Park/Glen Park) would be unwise, as ridership is at an all time high, and maintaining the current level of service to San Francisco would be best.

277 English Online 2 I use BART multiple times a day: to commute home from Embarcadero to Glen Park, and to attend meetings during the day within San Francisco. I rely on BART so I can make meetings on time during the day and also pick up my son from daycare in Balboa Park and head home to Glen Park. Please do not cut the green line short after 24th/Mission. Please keep the green line running to Daly City. My family has already committed to many choices in our daily lives that rely on the current BART service. Thank you.

411 English Online 2 I would like to maintain as much regularity as possible for the Daly City, Balboa and Glen Park BART stations.

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218 English Online 2 I would like to see a temporary early schedule for Milpitas station as well. Since I'm coming from San jose. Thx

193 English Online 2 It doesn't make sense to not have the "orange" line run from richmond to warm springs all day every day; any other option would be confusing and force many people to transfer multiple times.

44 English Online 2 It will be very inconvenient for our family if service to the Glen Park BART is reduced. I need regular service to get to and from work, as well as appointments and leisure. A reduction will make it harder to get to and from work in time to get my kids to school and pick them up from aftercare. Please don't make it harder to raise kids in the City. Thank you.

274 English Online 2 Losing Glen Park service would drastically reduce the quality of life within the city limits! Where is the justification to end at 24th St??

184 English Online 2 only option 2 makes sense to me

449 English Online 2 Option 2 is the only option that isn't totally messed up. Don't make this harder than it should be! No more SFO type idiocy please! BTW this entire survey is flawed. Starting with not having a drop down to select the "home" station. Your data integrity is going to be awful. Also, the survey is totally from the standpoint of a rider from the South Bay going north. There is no expectation of riders starting their journey going south, not even a selection for arriving at the Warm Springs station on BART! You've got to type that option in the Other category.

157 English Online 2 Option 2 make the most sense to me but Im traveling direct then, I can hardly wait!

84 English Online 2 Option 2. I work in South Fremont and live in Oakland - this schedule would greatly reduce my limitations of leaving work late at night.

40 English Online 2 Option 2: It is important for east bay commuters to have the Richmond - Warm Springs line running all the time, this will help congestion in the 880 corridor.

368 English Online 2 Option 3 seems a slap in the face to lower income people of San Francisco. Glen Park, Balboa Park & Daly City stations serve a diverse yet lower income ridership who value transit. Reducing service by 25% here would rate the as second class transit users of San Francisco.

326 English Online 2 Option 3 would be very bad for my family. Currently, I can take my two children to & from school by taking BART from Glen Park to 16th/Mission. The trains are very full. If the Green line stops at 24th/Mission and doesn't reach Glen Park in the mornings, they will be late to school and afraid of the overpacked trains. In the afternoon, it will confusing for them to know which train to ride. Right now, in San Francisco, they know they can take any BART train to get home. BART should not discriminate against lower income families who live in the Southeast neighborhoods near Glen Park and Balboa Park stations.

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131 English Online 2 Option 4 too is a good option to consider. People pay a huge real estate price to live close to the Fremont BART station and having a train which comes to Fremont which is already filled will not make the passengers happy. Making a transfer at Fremont, would enable keeping the current system stable and also providing an extension to the people who require so.

18 English Online 2 Please make my commute as easy as possible from WS.

384 English Online 2 Please do not do the turn around at 24th st - it already backs up the downtown sf lines when it happens a couple of times during rush hour and I know the platforms at Daly City, balboa park and glen park are full within 5 mins of the previous train during morning commute

399 English Online 2 Please do not limit or reduce the service at the Glen Park BART station. This would not be in the best interests of the loyal customers who use that station.

168 English Online 2 Please do not limit the number of trains going to/from Glen Par because of this.

142 English Online 2 Please do not reduce BART service to Glen Park.

150 English Online 2 Please do not reduce service at Glen Park, Balboa Park, or Daly City.

284 English Online 2 Please do not reduce service to or from Glen park station.

257 English Online 2 Please don't cut service in and out of Glen Park. It will make our commute longer and harder for families like us to pick up our kids from daycare on time and stay in the city.

516 English Online 2 Please don't cut service to Glen Park!

311 English Online 2 Please don't cut service to glen park, stopping the green line at 24 th street would be a mistake, far more people ride to glen park, balboa park, and daly city

463 English Online 2 Please don't reduce service at Glen park

197 English Online 2 Please maintain service level on the Glen Park to SFO leg.

42 English Online 2 Provide option 2 as soon as possible please. Thanks.

273 English Online 2 Reducing service north of Daly City should not be the consequence of providing service to Warm Springs. The Richmond-Fremont line - least busy in the system - should feel the impact by being extended to Warm Springs and reducing frequency along that line only.

409 English Online 2 Regsrding reduction of stops at Glen Park and shift terminus to 24th Maureen McCauley from Sunnyside 4m ago What about Genentech shuttle at Glenn Park? And Daly City - SFSU shuttle serving thousands students coming from outside San Francisco? And Daly City - San Mateo County connections? 24th St can't handle ALL the private and public transportation buses. And traffic slowdown.

309 English Online 2 Simplicity in service is very important. Having trains go to different lines at different times of day can be confusing. A full-time Richmond-Warm Springs service is easy to understand. In addition, switching trains back at 24th Street, while useful during delays or emergency situations, is problematic - without a pocket track,

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Service Option

Preference


delays to following trains are inevitable.

349 English Online 2 Stopping service at 24th severely impacts the densely opopulated areas from 24th st to Daly City. Many of us have moved to the are, dependent on having convenient access to all BART trains for travel within San francisco. If trains are stopped at 24th st, I will likely need To take muni j church to civic center. Muni lacks reliability and the change poses a substantial impact to my family responsibilities. Additionally, I frequently travel to the mission on weekends. If service is slowed down from glen park station, I will likely Lyft or Uber more to the mission.

395 English Online 2 Strongly oppose Option 3, which would reduce service south of 24th Street.

434 English Online 2 Terminating green line at 24th st painful and awful for everyone that lives beyond it, please don't increase the frequency of this inconvenience.

116 English Online 2 There should be an option 5: extend both SF and Richmond lines full time to eliminate the transfer at Fremont. I would vote for that,

494 English Online 2 They should be direct trains from Fremont to SF and to Richmond during work week from 6am to 7pm. On weekend have direct train to SF and have people transfer to Richmond line if they to go to downtown Oakland.

478 English Online 2 Truncated Green Line in SF is my least desired option prefer Green Line goes to Daly City Station

501 English Online 2 Until BART's fleet is expanded, I think that Option 2 is the best choice for now. Option 1 will put too much additional strain on the current fleet of cars, although I think that this is the second best choice for service to Warm Springs station. I don't like Option 3, because turning trains back at 24th Street station can cause delays on the system. It's better to turn trains around at the Daly City station. Also, I don't like Option 4, as I think that this provides subpar service to the new Warm Springs station.

58 English Online 2 Waiting for the new Warm Springs/South Fremont station to open, it will enable me to start commuting to work (was not worthwhile before). So very keen for the station to open!

397 Chinese Online 2 Will the Irvington station be in service?

30 English Online 2 xx

43 English Online 3 1 > currently, Fremont to San Francisco train is 15 minutes a part. It's too long. Bart should have more frequent train between Fremont & San Francisco. Train is too packed during the commute time. 2 > WE also need direct train services extended to 8:00pm from San Francisco to Fremont. more and more people workin in the city. 7pm cut off time is really too early! Direct Services should extended to 8pm at least during the week day! 3 > Warm Spring need more parking space, such as parking building is necessary for easy parking access. Summer time is very hot for parking the car outdoor!

67

Response ID


(2015)

Service Option

Preference


210 English Online 3 As a life long San Francisco resident, I find it very frustrating that BART is looking to limit service to ALL San Francisco Stations (ie: Glen Park and Balboa BART stations). This is especially insulting when it was the SF residents (and ONLY SF residents) who paid additional taxes towards the development of the BART system. Trains originating from the new Warm Springs Stations should provide service to ALL SF BART Stations and not just to the 24th Station.

352 English Online 3 Both Green and Orange line should be extended to Warm Spring with similar schedule to Fremont station because many people from Santa Clara county travel to Fremont for BART

103 English Online 3 direct from Fremont South station to SF please! So much time is lost in transferring

119 English Online 3 Earlier service to fremont The first train is packed

263 English Online 3 Glen Park Bart station is a very important stop for may families and children, commuters alike. Please do not rid the BART of this stop.

464 English Online 3 Having a shuttle form the warm springs station to Fremont station seems absolutely pointless and like a waste of the millions of dollars it took to build the station and the extension. I would really hope to see a direct SF line from Warm Springs, since the connecting AC transit to this part of Fremont is almost nonexistent. From my own observations, there is a large group of people that would love to continue one station south to Warm Springs to decrease their commute time. It would shave 20 minutes off of my commute if a SF/Warm Springs line existed. 24th St./Mission to Warm Springs sounds like the best idea to me.

41 English Online 3 I picked Option 3. Current Fremont station has no parking and no way to get reserved parking. I waited for an year still on waiting list #1000. I live between Fremont and Warm Spring but have to drive to Union City because I have reserved parking there. Need to find parking at Warm Springs station. I board between 8 and 8:30 am too late to find random parking. Option 2 and 4 waste time getting on and off shuttle or train. 15 minutes in between trains are too long at peak hour. Direct SF to Fremont should be extended to 8:00pm.

121 English Online 3 I think a train 15-20 minutes earlier may ease some of the congestion going to Fremont in the morning. That train has been jam packed lately. I've been taking the Dublin bound train and transferring at lake Merritt but an earlier direct train to warm springs (and eventually Millitas) would be helpful to get people to work on time

300 English Online 3 I would like the present Glen Park to and from Downtown San Francisco schedule to remain the same. I will never use the Warm Springs destination.

68

Response ID


(2015)

Service Option

Preference


239 English Online 3 I'm just curious how long these services will last with Milpitas and Berryessa coming online in a couple years because you can't extend service to Santa Clara County without a line direct to San Francisco. In my opinion, San Francisco is a larger draw for the south bay than Oakland/Richmond. In contrast, East Bay residents would benefit from the direct service to Santa Clara County for commuting. In short, as a south bay resident, I want direct service San Francisco.

470 English Online 3 Option - 3 appears to be great and even if someone has to go to Daly City using Green line, we have 3 other lines that they can transfer to.

99 English Online 3 option 3

156 English Online 3 Option 3 and option 1 would both be acceptable.

430 English Online 3 Option 3 looks the best, followed by Option 1, then Option 2. I believe option 4 is the least preferable, because rather than needing to do a transfer, people may still drive to the Fremont station. The options also do not talk about any increase in train frequency, particularly during peak hours. Rather than every 14 minutes, frequency, especially once Warm Springs is added in, may need to increase to every 10 minutes.

118 English Online 3 Please have a earlier SF-Fremont train. The first train on weekdays is too late for many people to get to work on time

24 English Online 3 SF Trains LATER than 7pm PLEASE.

314 English Online 3 Stopping the trains at 24th street will decrease the trains to Glen Park, a neighborhood working n the assumption of transit first. BART is considering developing housing on the BART owned lot currently used for parking, please do not decrease service to the residence of the potential housing. Also, Glen Park is a major drop off/pick up point for the private busses, decrease in service to Glen Park will impact those BART riders.

404 English Online 3 The frequency of trains from Warm Springs can be the same as is from Fremont today. Overlap timings between transfers from Bayfair, so either green line or orange line can be used.

26 English Online 3 the Tesla factory is very close to the Warm Springs Station. Tesla employees will greatly benefit from Warm Springs Service. The increased BART availability will allow more of us to live in San Francisco.

83 English Online 3 The Warm Springs Station is eagerly awaited. Options 1 & 3 would allow for an easier commute from San Francisco. Please please option 1 or 3)

174 English Online 3 The Warm-Springs station should serve San Francisco, at least thru to 24th Street. Fremont is already a step-child to Dublin Pleasanton during off hours. Do not make SF riders transfer to an SF train. Make Warm-Springs to SF a continuous line during the work day.

133 English Online 3 times are not ideal. for people getting to work at 7am, they don't want to wait for after 7pm to take the BART home.

13 English Online 3 Turning trains back at 24th means more cars are available. Both the Green (Warm Springs-24th) and Blue (Dublin) should turn back. Off peak Orange trains should not be 3 cars. At least 4 cars. It's off-

69

Response ID


(2015)

Service Option

Preference


peak - you have the cars. Bikes fill up the two rear cars, and bikers wanting the lead car just delay everyone until they move to other cars.

139 English Online 3 We need earlier train

124 English Online 3 We need earlier trains going to Fremont

113 English Online 3 when extension opens that idea asking for 35 cents more to ride no that is horrible ticket price needs to be 3 to 8 cents more after current Fremont ride less than 10 cents not 35 cents ridership will increase and the option 3 is the best the people that ride the train coming from bay point to ride beyond daly city to Millbrae no different when w springs opens the people would have to get on train coming from bay point or Dublin to ride pass 24 street

179 English Online 3 Why can't this be an extension of the existing Fremont offerings?

15 English Online 3 Would prefer direct warm springs line to SF/Daly City

164 English Online 4 #3 is terrible - we do NOT want service terminating at 24th St! BART should continue on to Glen Park.

511 English Online 4 24th st. to glen park and balboa park is a pretty high traffic segment of the system, so it doesn't seem like a good idea to restrict trains south from 24th. Also, now that CCSF will remain accredited, more students will be taking BART to Balboa Park.

413 English Online 4 4 choices were confusing to me. Descriptions were not complete in my mind. Still question my choice of answer 4. Would help to have visual graphics to see proposed routes. Need to give new riders service, but not at the expense of existing passengers. Not sure what the 24th street SF hub meant? Need Glen Park to continue full service.

380 English Online 4 Cutting access to Glen Park or Balboa Park is a no go. Will have a revolt based on SF based transportation, Muni fares, etc. If you are going to cut existing access for users you need to fund the trains or don't open the stations. Cutting service for everyone to open one station at the end of the line would be a bad PR move on your part.

335 English Online 4 Cutting service to Glen Park is a terrible idea and will lead to severe overcrowding at rush hour

276 English Online 4 Do not limit or change the glen park current schedules. This would greatly impact my commute to and from work.

490 English Online 4 Do not limit service to GlenPark

251 English Online 4 DO NOT REDUCE SERVICE TO GLEN PARK. OUR NEIGHBORHOOD IS GROWING, WITH NEW HOUSING BEING BUILT. I DON'T CARE WHAT YOU DO IN FREMONT, JUST DON'T REDUCE SERVICE TO GLEN PARK!

345 English Online 4 I am AGAINST any plan that reduces the frequency of trains to or from the Glen Park BART station.

279 English Online 4 I am completely opposed to having the terminus for the Green Line be 24th St. This will massively reduce service frequency for stations south of 24th St. BART always takes from the city and gives to the suburbs, it needs to stop.

517 English Online 4 I am concerned about any options that well lessen the number of trains available to our from Glen Park.

70

Response ID


(2015)

Service Option

Preference


207 English Online 4 I am very concerned about possible reductions on service to Glen Park. The station and trains are already crowded during commute hours. muni service to my neighborhood- sf portola - is awful. So we don't have other transit options.

523 English Online 4 I as many of us, rely completely on Bart to get to work every-week-day. A reduction in the service to Glen Park Station would add challenges to our lives (including making it harder to get to work and back within the hours of our children's school and aftercare).

287 English Online 4 I DO NOT support option #3!! You will reduce service to Glen Park Station which is a big transit hub. People transfer to numerous buses and it would be extremely inconvenient to have fewer trains coming through GP Station. I try to use BART to go downtown and to visit the East Bay and to the Airport. Please DO NOT have fewer trains servicing Glen Park. NOT a good idea!

161 English Online 4 I do not want to see any decreased service to glen park station

422 English Online 4 I live in Glen Park and need BART access to downtown. Pls do not cut our station access to service an extension at another point in the system. As a community, we depend on BART for commuting.

496 English Online 4 I oppose option #3 and don't want service to Glen Park station reduced.

217 English Online 4 I strongly oppose any schedule that would result in less service to Glen Park (meaning trains that would terminate at 24th Street). Glen Park is an extremely busy station, and it's incredibly frustrating, standing at Montgomery Station at rush hour with hundreds of people, watching a train go by because it terminates at 24th Street. In fact, I have no idea why BART prioritized building a station in a place where no one lives instead of building out a potential station at 30th and Mission in San Francisco, which would likely serve far more people than Warm Springs. Huge waste of money and bad prioritization, in my opinion.

372 English Online 4 I support any option that does not terminate the green line at 24th street

387 English Online 4 I think it would be a mistake to cut back on service to Glen Park in order to accommodate the warm Springs station. Many people commute to Glen Park so that they can ride BART. The trains would be more crowded and the wait times longer.

407 English Online 4 If the rider ship is high from Warm Springs, then option #1 looks ideal since it means that I will no longer have to change trains at Bayfair station I catch the 6pm hour train towards San Francisco. However, I don't like the option #3 portion where the train ends at 24th Street Mission. Four issues: 1) I'm expecting bigger gaps in trains for folks coming from SFO/Millbrea, 2) There will be more confusion and annoyance for riders going to SFO when they have to change trains 3 times (the initial ride, once at 24th Street Mission and another at Balboa Park), 3) A large majority of your passengers riding towards SFO currently get off at Glen Park and Balboa Park Station and 4) 24th Street station does not have the capacity to handle massive crowds of people trying to go just a few more stations. Have you seen the crowds at the 24th street Mission station during Mission neighborhood events and once trains currently have to back track at 24th street? The current design of the platform and enclosed area make it very dangerous during high use periods.

71

Response ID


(2015)

Service Option

Preference


Another concern is what's going to happen to the train schedule once BART reaches downtown San Jose? If there's a new dedicated train that just goes from Downtown San Jose to 24th street Mission, then it's more acceptable.

423 English Online 4 My family lives in Glen Park and use it constantly. It would be terribly frustrating to have our service cut.

145 English Online 4 No changes to Glen park balboa park service

367 English Online 4 Option 3 reduces service to Glen Park, which seems like an unfortunate side effect of extending coverage outside San Francisco. This option will likely increase my commute time and make it harder for me to coordinate pickup of my children after school.

427 English Online 4 Please do not reduce service to and from Glen Park Station. Every member of my household (school age through retiree) uses that station from morning through late night due to work and doctors appointments. Thank you.

275 English Online 4 Please do not reduce service to and from the Glen Park bart station.

394 English Online 4 Please do not reduce service to Glen Park BART station. Glen Park is a vital commuter station and reduced service will have an impact getting to work and dealing with childcare.

382 English Online 4 Please do not reduce service to Glen Park.

267 English Online 4 Please don't reduce the number of trains to Glen Park.

507 English Online 4 Please leave Glen Park as a hub and don't cut the number of trains. A lot of people use this station.

360 English Online 4 Please please please do not go with Option 3. Setting 24th Street as the new terminus of the green line would reduce the frequency of trains at Glen Park during commute hours and significantly burden my commute. It is already frustrating that there are trains during commute hours that only go to 24th Street. In addition, Glen Park is an extremely popular station and I often board and unload with hundreds of other passengers. I am certain that the new proposed Warm Spring station will not be nearly as popular as Glen Park.

262 English Online 4 Reduced service at Glen Park would impact my family, as we depend on it to commute downtown.

383 English Online 4 Since I travel to and from Glen Park, I do not like any option that will be limiting service to Glen Park, especially at night.

485 English Online 4 Stopping some Green Line service at 24th/Mission will disadvantage many passengers who board/offboard or transfer to Muni or Silicon Valley shuttle busses at Glen Park. Keep Glen Park service complete schedule!

293 English Online 4 The Green Line should not be terminated at 24th St Mission. If necessary, It should terminate at Daly City.

385 English Online 4 The options weren't all that clear to me. But non-interrupted service would be good. I would rather not have a transfer at 24th since trains are often packed at Glen Park during commuting times. If the Green line is discontinued at 24th, Glen Park would lose roughly 25% of it's trains.

518 English Online 4 There needs to be a direct line from East Bay ( castro Valley, dublin, Pleasonton ) to Warm springs - significant population from these stations who would prefer not to transfer at BayFair. Better quicker service will lead to more people using Bart.

436 English Online 4 This is a poorly worded survey.

72

Response ID


(2015)

Service Option

Preference


148 English Online 4 turning back trains at 24th would result in unacceptable crowding and delays for those travelling to and from Glen Park, Balboa and DC.

14 English Online 4 Until there is enough passenger traffic between warm springs and fremont, it's not worth disrupting service to daly city

323 English Online 4 your survey seems to be in error as it forces me to pick a warm springs route when i will NEVER go to Warm Springs. Please do not reduce service to Glen Park. It is at capacity during commute times and cannot afford to lose service.

95 Chinese 3/7 1 Best if the line is extended to Milpitas

72 English 3/7 1 Extend green line on Option 1, 2, and 3 on Saturday

99 Chinese 3/7 1 None

89 English 3/7 1 Option 1

44 English 3/7 1 Option 1 is extremely good for me

38 English 3/7 1 Please consider BART extension to Mountain View & Cupertino where traffic is the most going to work/travel

83 English 3/7 1 Sounds good so far

40 English 3/7 1 Speed up construction of BART to San Jose

69 English 3/7 1 There should be a BART or train from Livermore to Santa Clara, straight line going through the mountains that would allow more people live there are work in San Jose and improve traffic.

65 English 3/7 1 This only works for me if Option 1 is working

78 English 3/7 1 Wish to travel to SF without transferring, including on evenings and weekends

49 English 3/7 2 I am interested in service from Milpitas

93 English 3/7 2 I would like for there to be direct service from Warm Springs to Richmond

71 English 3/7 2 Option 2 is simplest for my purposes as I don’t usually go into the City on BART (I use Caltrain)

41 English 3/7 3 Most commuters from Fremont/Warm Springs area will not go beyond Powell/Civic Center

42 English 3/7 3 N/A

60 English 3/7 3 No to Option 4

68 English 3/7 3 Option 3 - Orange line is preferred. No transfers to SF or Airport. People on other end still have 3 options direct to SF

53 English 3/7 3 Option 3 would help a lot of riders

104 Chinese 3/7 4 BART is both good for economic growth and convenient to people. So we need great BART

106 Chinese 3/7 4 No comment

91 English 3/7 no response

Option 1 as most people from Fremont travel to SF

21 English 3/9 1 Both Richmond and SF service to Warm Springs would be beneficial . Tesla Employees commute from SF and Berkeley/Oakland

5 English 3/9 1 Go lots faster it takes too long to transfer

33 English 3/9 1 mostly people commute to city

14 English 3/9 1 None

2 English 3/9 1 Option 1 should go to SF Airport

73

Response ID


(2015)

Service Option

Preference


17 English 3/9 1 Option 1 would provide the least disruption option 3 would be similar, at least for getting to downtown SF

43 English 3/9 1 option 4 is horrible. Built extension to be convienient having a bus would be like no BART at all you need to use line as certain time like the richmond Bay Point lines. Best option have green line end at 24th option 3, Option 2 horrible option 1and 3 is bese need certain train lines like Bay point and richmong dublin pleasanton some times

15 English 3/9 1 Option 4 is nonsense and will result in over crowdinf at Fremont BART on platform and in parking lot, It will render WSX use less

34 English 3/9 1 Please offer green line on weekend too

42 English 3/9 2 currently take 6:22 am train from fruitvale to fremont and arrive 6:51 need this schedule

6 English 3/9 2 Option 3 would be very disruptive for SFSU Students. Also I do not oppose option 4, depending on frequency of shuttle, it might be a better option for all.

47 English 3/9 2 Please make it so if you ger a SF train from fremont you don’t have to stand all the way into SF

27 English 3/9 2 Warm Springs to 12th Street Oakland

12 English 3/9 2 Would like to see direct service between fremont and Pittsburg/Bay Point

20 English 3/9 3 Easier Public Transport to/from Ohlone College

30 English 3/9 3 More Frequent Service Trances

16 English 3/9 3 Pass monthly, restrooms in BART Stations, Parking lots (more space), Escalators increase for physically handicapped)

40 English 3/9 3 Shuttle doesn’t make sense

11 English 3/9 4 can't read

3 English 3/9 4 More parking spaces at fremont station

48 English 3/9 4 no

4 English 3/9 2,1 Option 4 is dubious

160 English 3/10 1 BART from Warm Springs to Embarcadero

123 English 3/10 1 Bicycle rental and car rental service

134 English 3/10 1 Clean up the homeless on train

108 Chinese 3/10 1 Combine parking fee + BART fee

161 English 3/10 1 I think there should be maximum cars going to SF because most people live in East/South Bay and commute

163 English 3/10 1 Im Good!


146 English 3/10 1 None. The closer to San Jose the better

169 English 3/10 1 Not enough parking. Not long enough hours

184 English 3/10 1 Option 1 is best. Option 4 not cost effective

189 English 3/10 1 Option 1 is more appropriate for any user

219 English 3/10 1 Option 1 is the best for me

185 English 3/10 1 Option 1 is the best option for a lot of people

181 English 3/10 1 Option 1 is the best to have 2 trains on 2 tracks for people coming

74

Response ID


(2015)

Service Option

Preference


from Warm Springs

147 English 3/10 1 Option 1 is the best. Weekend is not a priority need.

156 English 3/10 1 Option 1 minimizes transfers, is the most efficient option

183 English 3/10 1 Option 1 with frequency. Option 4 seems nice but doesn’t seem like enough demand to be sustainable

177 English 3/10 1 Option 1, why would a shuttle be involved?

220 English 3/10 1 System is good for now. No changes needed

172 English 3/10 2 24 hours/day point to point service should be your standard

141 English 3/10 2 Boarding a train shuttle will add more time to the regular commute time. Will not use if there is not direct train to Richmond/Downtown Oakland

200 English 3/10 2 Green line is already busier than Orange line. So Green line shouldn’t be extended. Orange line can be extended to share some load

164 English 3/10 2 Green line, Mon-Sun all day

148 English 3/10 2 I would prefer an option that ended at Fremont so I could get a seat all the way to SF

136 English 3/10 2 I would prefer extending the Orange line of the train system

231 English 3/10 2 I would want to board the Richmond train at WS to get a seat

110 Chinese 3/10 2 Is it possible to add service on the Richmond Line? Since there will be only 1 out of the 3/4 Lines going to Richmond/Berkeley

131 English 3/10 2 It makes sense (to me) to have the Richmond (North-South) line (orange) have full service in both directions. Fremont to Daly City is in "full service" already

222 English 3/10 2 It would be nice to extend both orange and green lines to Warm springs. However, I use the orange line and prefer that extension if cant do both.

207 English 3/10 2 Its good to have 1 train that will reaach at any time. Good for directing visitors

193 English 3/10 2 Let only certain trains to start from Warm Springs. Use certain cars from Warm springs to Fremont

223 English 3/10 2 multi-level parking during 6am-5pm




199 English 3/10 2 NO

216 English 3/10 2 Option 2 is the less confusing. People have a hard time understanding schedules. I hope there is VTA service at Warm Springs

230 English 3/10 2 Parking is not make sense to most of us! When I park my car at Fremont I ask for BART agent and they told me to park anywhere as long as I paid fee and stall number but I got a ticket due to early than 10am…When I read the instructions its not really make sense.

204 English 3/10 2 Please bring Richmond line to warm springs

129 English 3/10 2 Weekend late evening/morning service for bar traffic

176 English 3/10 2 You should provide Option 2 and Option 1 both

248 English 3/10 3 Closer to home

75

Response ID


(2015)

Service Option

Preference


213 English 3/10 3 I want train from Fremont/Warm Springs run all time of the week

246 English 3/10 3 More parking

144 English 3/10 3 More trains!

242 English 3/10 3 Need lower cost of parking and fare

228 English 3/10 3 Option 3 because SF riders would not like transfers

186 English 3/10 3 Option 3 is good

226 English 3/10 3 Option 3 makes the most sense - most people going to SF from Fremont probably get off in downtown or go to SFO which requires a transfer anyways. Also please get moving on Irvington Station

171 English 3/10 3 Option 4 is ridiculoud. It means an extra transfer no matter what. If option 3 potentially has more frequent service than option 1, it is better for me.

127 English 3/10 3 Provide trains more frequently because the number of people commuting is more

229 English 3/10 3 The shuttle option is strange. Dedicated line to SF is great

139 English 3/10 3 We need more frequent trains Fremont to SF. 15 minutes is too long. Need extended hours for direct SF-Fremont train

138 English 3/10 4 Option 3 and 1

244 English 3/10 4 Option 4 - shuttle/Short BART train. When BART extends to SJ then you can have a train dedicated from Fremont south, similar to Daly City - Millbrae and Daly City - SFO

210 English 3/10 4 See Form

188 English 3/10 4 Since I live in Fremont, Option 4 is more faster and get seats to sit in Fremont

109 Chinese 3/10 1, 3 How about Warm Springs parking?

118 English 3/10 1, 3 More parking & more bike parking

212 English 3/10 1, 3 Run SF-Fremont/Warm Springs until 8PM. Last train should leave Fremont at 8PM. Consider running Dublin/Pleasanton from 24th instead of Fremont. Time connection at Bay Fair for D/P & Fremont trains from SF. Early AM time is 12 minutes. If you run Option 2, make wait time < 2mins. Sequencing should be Dublin/Pleasanton/South Fremont/Fremont. Early AM service should run SF->South Fremont w/o connection

116 English 3/10 1, 3, 4 1 or 3 both work for me. Option 4 seems "fair." Option 2 would not take

225 English 3/10 1, 3, 4 I like the shuttle

237 English 3/10 1, 4 I take BART from Fremont station and I want it to remain as is.

239 English 3/10 2, 4 Option 4 sounds really good. Helps keep current system stable and still provide good connectivity.


Best use is to run line that serves more people in Warm Springs. If more Warm Springs passengers go to SF then use that line to access Warm Springs

24 English 3/11 1 Daly City to Warm Springs

4 English 3/11 1 Don't like the green line ending at 24th street with no service to Balboa

8 English 3/11 1 I want Antioch BART to open soon

26 English 3/11 1 It would not be appropriate use of public funds to cancel urban service to serve the suburbs

76

Response ID


(2015)

Service Option

Preference


6 English 3/11 1 Option 1 would be good

13 English 3/11 1 Option 3 Don’t remove the Fremont Train

5 English 3/11 1 Option 3 penalizes my station and flen parks commuters. With a munia pass we pay the same as other city stations commuters but will get less service and much hassel.confusuon with this option

25 English 3/11 1 Option 3 would be my second choice

27 English 3/11 1 Option 3 would not be as convient for me

1 English 3/11 1 Warm Springs Service Options

17 English 3/11 2 For option 3 there should be direct service from balboa to fremont

22 English 3/11 2 I do not like option 3

23 English 3/11 2 No Option 3

9 English 3/11 2 The shuttle option (#4) overly complicated and sumb. Truncating the green line to 24th might be neat.

31 Chinese 3/11 3 go to San Jose

20 English 3/11 3 Its Okay Option 3


35 Chinese 3/11 3 N/A

16 English 3/11 3 Option four will not encourage ridership

14 English 3/11 4 Stopping at 24th Street to turn cars around reduces current service to the other stations that is unproven for ridership members!




9 English 3/12 1 Need San Jose

19 English 3/12 1 None

24 English 3/12 1 Service cut since its more reliable for most commuters to reach their destination

15 English 3/12 1 They all sound like good ideas



8 English 3/12 3 Option 3

2 English 3/12 3 They Look Fine

33 Spanish 3/12 4 N/A

4 English 3/12 4 Option 3 sucks for Daly City & South riders. No no no #3

12 English 3/12 1, 2, 3 Make BART run down Peninsula past Millbrae


Extensions are great but would be much easier if lines were referred to by color rather than (ever changing) destinations. PLEASE label BART stops better so it is easier to tell what stop train is at from inside train.

34 Spanish 3/12 no response

N/A

77

Appendix B: Question 7, Fares Comments

Response ID


(2015)

Response to Question 7, Comments

216 English Online $0.25

236 English Online $.35 would be good to implement not right away. A fare hike of a range of $.15 to .$25 cents should be appropriate in the beginning when the station opens and of course of the distance cost. After about a year or two, then it is okay to raise to $.35 so people can get used to the system and fares.

100 English Online $0.35 more seems a reasonable price for the extra distance.

127 English Online $0.35 seems reasonable. Any higher than that would seem costly.

201 English Online a 35 cent increase is ridiculous. if bart worked well, and didn't kill people as often as it does, then MAYBE it would be acceptable for a $6.30 increase. but, the trains are often delayed, the stations are filthy, the seats are filthier, it's impossible to hear the conductors because they mumble, etc. i'm honestly debating moving to SF and paying $2k in rent just so i don't have to put up with the filthy, inconvenient, unreliable bart.

202 English Online A fair amount.

136 English Online Agree with Fare increase.

379 English Online An extra .35 seems fair.

43 English Online Bart fare increase is understandable, but we need better servcies. need more frequent train, need clean train , need more parking space, extended direct train hour San Francisco & Fremont !! WE will pay more fare, but train should be updated! we don't want to ride on dirty Bart and old cart which always broken down!

349 English Online Bart fares are based on travel distance outside of the city, so yes it is further so should cost more.

70 English Online Bart is already expensive. We should not increase the price of a trip.

265 English Online BART is very expensive already, especially considering the poor noise environment for passengers. Fare hike should only be acceptable to passengers provided more funding is dedicated to addressing the screeching of train wheels.

105 English Online Bringing fares down by a dollar would be great. The 35 cents additional is not to bad but perhaps on the whole, a dollar should be dropped.

301 English Online Charge $10.00

380 English Online Charge $100 per ride so you can fund new trains to this idiotic station.

244 English Online Charge 6.35.

483 English Online Distance based fare scale is too complex. Better to implement zones as per best practices around the world

255 English Online distance based fares are fair; how about zonal monthly (and weekly) passes (ie. using Clipper) to encourage ridership growth?

67 English Online Distance-based cost of travel on BART is a fair system.

305 English Online Does the increase cover the resources needed to provide the service

1 English Online Does this rate include a transfer fee?

180 Spanish Online en general es caro con el lyft del aueropuerto a glen park son 16 us. y con el bart casi 9 y no hay que esperar.

519 English Online Extending the distance-based fare seems fine.

78

Response ID


(2015)


126 English Online Fair is fair.

7 English Online Fare is acceptable

227 English Online Fare is appropriate.

401 English Online Fare.

235 English Online Fares should be based on mileage. Longer distance passengers should pay proportionally more than shorter distance passengers. Also, daily, weekly and monthly passes are needed, such as other transit agencies offer.

415 English Online Fine

449 English Online Fine

400 English Online Fine.

71 English Online Great

123 English Online Higher pricing for greater distance traveled is expected and acceptable.

356 English Online I agree that fares should be higher for stations that join the system later

474 English Online I am against the fare increase. I already pay $11.90 every day just to take BART to and from San Francisco. Added to this is the $3.00 per day I pay for parking. Paying almost $15.00 each day just to get to and from work is already too much. Adding $0.35 per trip may no seem like much, but that comes out to $0.70 extra per day, and $175.00 extra per year. I have been taking BART on a daily basis for almost 15 years and the fares are just getting to be too much.

251 English Online I don't care, I won't be using Fremont train. I live in GLEN PARK.

101 English Online I have no general comments about the proposed fare increase. It seems fair to me.

147 English Online I have no issue with increasing the fare.

389 English Online I have no opinion, as I don't commute down the Fremont line.

335 English Online I have no plans to use Warm Springs Station

470 English Online I think 5.95 is already costing us high every month and this distance based fare would make it more costly.

38 English Online I think it is a fair rate.

501 English Online I think it is best to continue with the current distance-based fare structure. However, I wonder if, in general, you have ever considered using a zone type (such as the one Caltrain uses) of fare structure? Could this sort of fare arrangement work on BART? And would it work better for BART and/or its passengers?

25 English Online I think it is crazy to charge for the additional stop since the project cost was absorbed in taxes.

135 English Online I think that is justifiable. No complaints.

239 English Online I think the divide should be at the county line. Leave Warm Springs in the Fremont zone at $5.95. Then the SVRT extension can be a new zone with increased fare.

182 English Online I think they should add .25 instead of .35

83 English Online I understand that it is necessary to recoup some of the costs for the extension. I support this increase as long as option 1 or 3 is chosen.

84 English Online I understand that the extra distance will use additional energy, and the staffing and running costs of the Warm Springs station is an increase in cost. But currently the cost is already excessive in comparison to the quality of maintenance (at least perceived by customers/commuters). There are significant sections of track which create long duration noise levels... I don't believe these even meet the safety level requirements for noise exposure. If these safety concerns were alleviated and general quality perception increased relative to this additional $0.35 I would not be opposed - but to just offset the cost without a quality benefit I do not support.

79

Response ID


(2015)


260 English Online I usually just take BART inside of SF so no comment.

427 English Online I will not be using that station so do not have an opinion.

423 English Online I would never, ever use BART to get to Fremont.

13 English Online I would say 6.30 is decent, only because Union City is 35 cents less than Fremont. Seems fair, plus Fremont will now have lots of parking for later trips - like 9 AM.

170 English Online If it is in line with other distance rates, It will be accepted.

314 English Online I'm a senior, BART is reasonable but the regular fare is already high for people with low means.

464 English Online I'm fine with this fare increase as long as I can get to Warm Springs from SF and back on one train without transferring. Otherwise, I'd not like to see a fare increase.

132 English Online It costs too much

343 English Online It doesn't directly apply to me, but that seems like a very high amount to just go one stop further

468 English Online It is a fair fare

131 English Online It is an outrageous amount that BART is charging. We can keep a limit on the $5.95 fare and reduce the fares to previous stations accordingly. People are already opting Caltrain over BART given the more cost effective and comfortable travel Caltrain provides. This would be a good opportunity to reduce the fare and try to attract more crowd towards BART.

25 English Online It should eventually decrease once the revenue exceeds previous costs used to create the new station

190 English Online Its ok

157 English Online just do it!

57 English Online Looks fine

447 English Online Makes sense to me.

45 English Online May be keep same or increase 20 cents

384 English Online May be unpopular for sf, but as an sf resident, muni is charging $2.25 now - why not increase the fare insf to march muni instead of charging extra to warm springs?

2 English Online Maybe 6.25

165 English Online Might prevent from using Warm Springs station. Fremont is equally close to my home

485 English Online N/A

496 English Online N/a



112 English Online No



168 English Online no




80

Response ID


(2015)

































1 English Online No


390 English Online no comment

399 English Online no comment

515 English Online No comment

219 English Online No Comment on fares.

316 English Online No comment or objection.

300 English Online No comment, other than you could charge $10 for all I care.

81

Response ID


(2015)


395 English Online No comment.

99 English Online no comments

99 Chinese Online No comments

106 Chinese Online No comments

473 English Online No issue

205 English Online No more parking fee increases

45 English Online no more parking hikes

411 English Online No, I use BART within the city limits only. The proposed fare seems reasonable to me.

40 English Online No, just get it done, we need to move further south asap.

164 English Online No.







360 English Online No. That seems reasonable.

476 English Online No. Charge the suburbanites whatever makes sense. Just don't screw up the City in doing so.

14 English Online no. new fare structure sounds good.

3 English Online Nominal Fee

218 English Online None

2 English Online None

47 English Online none

12 English Online Not concered. Free loader (retired)

58 English Online OK

15 English Online Ok

31 Chinese Online Ok

41 English Online ok with $0.35 more.

243 English Online Okk

11 English Online Price is Ok

25 English Online Probably to encourage ridership. Keep cost the same for 6-8 weeks then increase .35cents

39 English Online Reasonable

65 English Online seems fair

409 English Online Seems fair

497 English Online Seems fair

68 English Online Seems Fair

5 English Online seems inexpensive

82

Response ID


(2015)


272 English Online Seems like a lot

228 English Online Seems ok

57 English Online seems reasonable

154 English Online Seems reasonable

63 English Online Seems reasonable.

96 English Online Seems reasonable. Is this enough to cover maintenance of the system?

347 English Online Seems very expensive, potentially cost prohibitive for some.

456 English Online Seems very reasonable.

24 English Online SF Trains Later Than 7pm Please!

109 Chinese Online Should be same fare as Fremont Station

251 English Online Should be the same amount

41 English Online Sounds fair

71 English Online Sounds Fair

15 English Online Sounds good

250 English Online sounds good

17 English Online Sounds reasonable.

182 English Online spread the cost to all stations/destination

510 English Online Still a bargain compared to tolls, parking and gas.

81 English Online That seems more than fair.

425 English Online That seems reasonable

516 English Online That seems reasonable.

231 English Online That seems reasonable. I would consider a surcharge like they've done at the airport...for the first few years to help recoup the cost of construction.

142 English Online That sounds good.

207 English Online That’s a big increase to go 1 stop in the same city. Not fair! Other cities don’t get slammed like that

185 English Online that’s absolutely fine

184 English Online that's fair

10 English Online That's fine

110 English Online That's not a very good example. Using an example of crossing the bay to justify the higher cost. You should not be using embarcadero as an example. It should not be that much more to go one additional station past fremont station. Especially when that route costs only $4.05! That additional station is going to cost people a ridiculous $2.25?

77 English Online The cost from Embarcadero to Fremont is expensive, even compared to commuting, but the fare increase going to Warm Springs seems marginal and fair.

29 English Online The cost is the same to Fremont if you get on at Embarcadero or Civic Center. It would be unfair to ask the Civic Center travelers to pay the same as Embarcadero travelers to Warm Springs but this will be the case. I think the cost to get to Warm Springs should be the same as Fremont until the Civic Center and Embarcadero pricing changes.

156 English Online The estimated cost would be acceptable, but what will the parking fee be at Warmsprings/South Fremont Station? It would not be fair to set it at the same rate as Fremont Station without first measuring parking lot usage.

83

Response ID


(2015)


241 English Online The fare is OK

88 English Online the fare is reasonable

19 English Online THE PRICING SOUNDS ABOUT RIGHT, SINCE WARM SPRINGS IS FURTHER OUT THAN THE FREMONT STATION.

374 English Online There is nothing done to increase the number of cars or number of trains or make the trains punctual and faster, making no provisions for common people or commuters paying increased fares every year.

7 English Online There will be no difference since its 35cents more

502 English Online Think San Francisco residents are absorbing too much of the cost, Cost per mile should be considered when determining fares.

394 English Online This is a very good idea. Riders should pay more when they travel farther distances.

184 English Online This is fine

219 English Online This is fine

51 English Online To be honest with the Clipper Card, these small differences are not obvious

9 English Online Too Expensive

336 English Online too high

31 English Online Trip to warm springs to south fremont station how much?

43 English Online Very Good Price

121 English Online Well worth the $.35

302 English Online What fucking idiot gave people a fare refund a few years back when BART felt it was in the black? How goddamn stupid do you have to be to throw away money on absolutely nothing? Spend the money adding new lines and building another connection across the Bay.

274 English Online whatever

407 English Online Why can't the price difference between each station be $0.30 instead of $0.35? $0.05 in difference may not sound a lot to you but it matters to folks that travel every day.

103 English Online worth it if direct to SF

119 English Online Worth it!

471 English Online Worth it.

222 English Online Worth the extra money

19 English Online Yes

520 English Online You should provide monthly passes or a much more substantive discount for multiple trips (more than the 6.25% currently offered). BART is overly expensive for commute trips. Also, there should be better fare integration with AC Transit and VTA.

368 English Online Zoned pricing is a necessary evil of regional transit. The fare adjustment seems reasonable.

2 Online

3 Online

104 Chinese 3/7 Agree

76 English 3/7 Cannot happen soon enough

98 Chinese 3/7 Disagree. Hope same as before

62 English 3/7 Good

84

Response ID


(2015)


53 English 3/7 I think its great

494 English 3/7 It is reasonable.

93 English 3/7 It is too expensive. It will be nice if the fare increase was less

6 English 3/7 It's .35 cents more money I think it is reasonable by car it would cost more

20 English 3/7 Its okay the price

212 English 3/7 Make it a round $. 6.25 or 6.50

377 English 3/7 n/a

77 English 3/7 No

80 English 3/7 No

91 English 3/7 No

116 English 3/7 No

119 English 3/7 No

137 English 3/7 No comments

141 English 3/7 No comments

48 English 3/7 OK

50 English 3/7 OK

54 English 3/7 OK

60 English 3/7 OK

85 English 3/7 Ok

86 English 3/7 OK

95 Chinese 3/7 OK

96 Chinese 3/7 OK

97 Chinese 3/7 OK

103 Chinese 3/7 OK

158 English 3/7 OK

192 English 3/7 OK

44 English 3/7 Perfect

239 English 3/7 Please keep a cap on the cost. Increasing beyond $6.00 would be ridiculous

133 English 3/7 reasonably priced

173 English 3/7 seems average compared to other stations

177 English 3/7 Sounds fair

64 English 3/7 It is fine. Service is more important than less than dollar extra cost

66 English 3/7 Sounds fair.

69 English 3/7 It is OK

340 English 3/7 The fees are already ridiculous, you shouldn't need to increase it this much. It's no longer cost effective to take BART and you're going to push people out further by keeping it not cost effective.

319 English 3/7 Too expensive for daily commuters

139 English 3/7 We need earlier train

1 English 3/9 5.95 Pass

85

Response ID


(2015)


8 English 3/9 fare sounds good

4 English 3/9 Fine

16 English 3/9 Fine

40 English 3/9 fine

157 English 3/9 Its ok

388 English 3/9 N/A

9 English 3/9 N/A

24 English 3/9 No

27 English 3/9 No

33 English 3/9 no

48 English 3/9 no

7 English 3/9 No

55 English 3/9 No

54 English 3/9 no, fare increase sounds reasonable

3 English 3/9 None

385 English 3/9 Nope. I think the increase in fares is logical.

512 English 3/9 Ok

36 English 3/9 ok

39 English 3/9 ok

41 English 3/9 ok

46 English 3/9 ok

50 English 3/9 ok

58 Chinese 3/9 ok

59 Chinese 3/9 ok

60 Chinese 3/9 ok

14 English 3/9 OK

16 English 3/9 OK

161 English 3/9 Probably capped the extra fare to Warm springs at 75 cents

197 English 3/9 Seems more economical than driving.

108 English 3/9 Seems reasonable!

282 Chinese 3/9 too expensive.

113 English 3/9 w springs to embarcadero needs to be 6.00 less than 10 cents more besides the distance there is no reason why should cost 35 cents more to ride from that station you need multiple years before the price increases at this station to that like after 5 yrs this will be a success by that fare from this station needs to be a dime or 5 cents more

174 English 3/9 Yes, that is fine.

229 English 3/9 yes. It is unfair . It is only a short distance commute. They should not increase the fair. Also BART is not doing any improvement on their compartments. It is so dirty, people can not even have a nice comfortable seat and so filthy dirty. I STRONGLY DISAGREE about increasing the fair.

86

Response ID


(2015)


163 English 3/10 35 cents

108 Chinese 3/10 Annual pass/monthly pass discount. Corporate discount

118 English 3/10 As long as difference is reasonable

144 English 3/10 As long as the service is worth it

156 English 3/10 cheaper to drive to SF even with parking

146 English 3/10 Don’t raise prices. We already pay high parking fees

148 English 3/10 Fare enough!

143 English 3/10 Fare is quite good. Please make sure people should not go to Warm Springs to get seats. Add more fare to those.

172 English 3/10 Fares ok - open restrooms

208 English 3/10 Free parking

171 English 3/10 Fremont to Warm springs = delta 35 cents. Fremont to Union City = delta35 cents. So same fare difference for about same distance seems fair.

167 English 3/10 Good

135 English 3/10 higher price will discourage use of new station, bad idea

230 English 3/10 I don’t think currently you should raise this fee because youre not improving your service and facilities. Besides parking fee is raising each year. For instance, Fremont charge $1 in 2013 and $2 in 2014 and $3 in late 2014.

121 English 3/10 I propose the same fare as from Fremont

147 English 3/10 I would rather drive to Fremont and pay less fare. This makes Warm Springs pointless for me even though its closer to me.

198 English 3/10 I'd like to see improvement in train comfort. The fare increases but service is subpar

140 English 3/10 If necessary the additional fee can apply, but I feel that prices are already high especially for the added time for waiting for transfer after 7pm

227 English 3/10 If you are following the formula per distance, this seems fair

127 English 3/10 It is a bit higher fare

83 English 3/10 its ok, keeping previous prices is the best for those people who are unemployed

15 English 3/10 It's okay as long as parking is reasonable too. $3 for daily parking is a lot

136 English 3/10 Make a reasonable choice

424 English 3/10 Make it enough to cover expenses.

2 English 3/10 Makes Sense

42 English 3/10 my only issue is value for money, BART is dirty and not always reliable

206 English 3/10 N/A


36 English 3/10 no

44 English 3/10 No

124 English 3/10 No

128 English 3/10 No

129 English 3/10 No

131 English 3/10 No

166 English 3/10 No

87

Response ID


(2015)


175 English 3/10 No

186 English 3/10 No

188 English 3/10 No

199 English 3/10 NO

210 English 3/10 No

211 English 3/10 No

217 English 3/10 No

220 English 3/10 No

248 English 3/10 No

277 English 3/10 no comment

293 English 3/10 No comment

79 English 3/10 No comments. The fare rate sounds reasonable.

137 English 3/10 No comments. This is reasonable.

338 English 3/10 No problem. Happy to pay for the positive change.

213 English 3/10 OK

232 English 3/10 OK

145 English 3/10 Ok price

24 English 3/10 Ok to raise .35 cents

124 English 3/10 Please give us earlier trains to Fremont

43 English 3/10 price needs to be better raise after all extensions built 6:05 shouls be price a dime more.

150 English 3/10 Raise fares and spend the money on more trains. And air conditioning.

118 English 3/10 Seems fair

42 English 3/10 Seems fair!

82 English 3/10 Seems Fair.

30 English 3/10 Seems reasonable

16 English 3/10 Seems reasonable.

176 English 3/10 Should be the same fare as for Fremont

254 English 3/10 sounds about right

191 English 3/10 Sounds fair

291 English 3/10 Sounds fair.

208 English 3/10 Sounds reasonable to me.

240 English 3/10 Stop raising all our fares to support sprawl and giant parking garages and parking lots. This is 1970's planning. Many of us can barely afford our rent and certainly cannot afford our commute costs to go up to grow suburbia.

133 English 3/10 That’s fair

244 English 3/10 That’s OK

451 English 3/10 That's a good estimate.

89 English 3/10 That's a lot of money, is it needed to pay for this initial investment?

283 English 3/10 The fare sounds reasonable.

88

Response ID


(2015)


237 English 3/10 This is reasonable

186 English 3/10 This rate system makes sense to me. In my case I am likely to remain using Fremont to save money.

23 English 3/10 Yes

8 English 3/11 Affordable and convenient pricing is needed

26 English 3/11 BART discount for frequent use? No comments integrated fare product would be good with VTA, AC Transit and BART

14 English 3/11 Don’t care Don’t need to ride to warm springs

75 English 3/11 It's getting kind of expensive. $12.60 for a round trip.

238 English 3/11 Keep it reasonable. Higher the cost less riders

211 English 3/11 Makes sense. Those of us who have been long-time residents and BART users have already paid for the existing lines and services and now we are paying for the multiple extensions, even those of us who will never use the new lines. Users of the new services should pick up part of the incremental cost and it should not come at the expense of existing services (e.g., please do NOT pick option 3 and reduce green line service to Daly City).

18 English 3/11 No

3 English 3/11 no

14 English 3/11 No

359 English 3/11 None

32 Chinese 3/11 ok

33 Chinese 3/11 Ok

34 Chinese 3/11 ok

35 Chinese 3/11 ok

36 Chinese 3/11 Ok

37 Chinese 3/11 ok

20 English 3/11 Ok

34 English 3/11 ok

89 English 3/11 OK with increment

369 English 3/11 Pricing looks fair!

87 English 3/11 Reason for increase? More patrons should decrease fare

76 English 3/11 that's reasonable.

188 English 3/11 This fare change is much less important to me than the need for parking at the new station and/or Fremont. My main detriment to using the system is lack of parking - coming from San Jose.

11 English 3/11 Yes BART is expensive already. I know for low-income and seniors .

21 English 3/12 25 cents

4 English 3/12 Are all options (above) the same fare?

19 English 3/12 Fares are high

24 English 3/12 I wont travel or use Warm Springs so no concern

22 English 3/12 In general I would like BART to consider reducing fares during commute hours. Morning trains bound for SF and evening SF departures…These trains tend to be over crowded and it’s a lot of money to pay to stand

89

Response ID


(2015)


15 English 3/12 It's fine, And you should reduce monthly parking cost at fremont when WSX opens

90 English 3/12 More than fair

10 English 3/12 N/A

12 English 3/12 N/A

30 English 3/12 N/A

33 Spanish 3/12 N/A

34 Spanish 3/12 N/A



61 English 3/12 No

459 English 3/12 Not a problem

18 English 3/12 OK

31 English 3/12 OK

35 Chinese 3/12 OK

36 Chinese 3/12 OK

37 Chinese 3/12 OK

40 English 3/12 OK

42 English 3/12 OK

183 English 3/12 Seems fair but no sense with option 4

115 English 3/12 Seems fair due to the additional distance

326 English 3/12 Sounds ok compared to Fremont.

23 English 3/12 Yes, its Ok

17 English Online Seems Fair

90

Appendix C: Title VI/EJ Advisory Committee Warm Springs Presentation

91

Please refrain from wearing scented products (perfume, cologne, after-shave, etc.) to this meeting, as

there may be people in attendance susceptible to environmental illnesses.

BART provides services/accommodations upon request to persons with disabilities and individuals who

are limited English proficient who wish to address BART Board matters. A request must be made five

days in advance of a Board or committee meeting. Please contact the District Secretary’s Office at (510)

464-6083 for information.

NOTICE OF MEETING AND AGENDA

OFFICE OF CIVIL RIGHTS TITLE VI/ENVIRONMENTAL JUSTICE ADVISORY

COMMITTEE

March 9, 2015

2:00 p.m. – 4:30 p.m.

A meeting of the Title VI/Environmental Justice Advisory Committee will be held on Monday, March 9,

2015, at 2:00 p.m. The meeting will be held in the Joseph P. Bort Metro Center - Conference Room 171,

101 Eight Street, Oakland, California.

AGENDA

1. Update on Potential Changes to BART’s Youth Discount Program and Summary of Draft Title VI

Report and Related Public Outreach. For discussion.

2. Review of Proposed January 2016 Consumer Price Index (CPI) Based Fare Increase Title VI

Process. For discussion.

3. Review of Draft Title VI/Environmental Justice Report for the Proposed Pittsburg Center Station

on the eBART extension. For discussion.

4. Overview of the Proposed Service Plan and Estimated Distance-Based Fare for the Warm

Springs/South Fremont extension. For discussion.

5. General Discussion and Public Comment.

6. Next Committee Meeting Date.

7. Adjournment.

Exhibit 1: Title VI/EJ Noticed Agenda

92

NOTE:

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San Francisco Bay Area Rapid Transit District

Title VI/EJ Advisory Committee

Warm Springs/South Fremont Title VI Outreach

March 9, 2015

Exhibit 2: Committee Meeting Presentation

93

Project Overview

2

• The Warm Springs Extension project is a 5.4 mile extension from Fremont BART, south, to a new station in the Warm Springs District of the City of Fremont.

• Expected to open in December 2015, Warm Springs/South Fremont Station is the first phase of BART’s expansion to Santa Clara County.

• Station is expected to: • Provide traffic relief and transit connectivity. • Be fully accessible to pedestrians and bicyclists and riders with

disabilities.

94

Project Overview

3

95

Proposed Fares

4

• BART plans to extend its distance based fare structure for the Warm Springs/South Fremont extension.

• Example (2015 data): • Currently, a one-way trip from Fremont Station to

Embarcadero Station costs $5.95. • A trip from the new Warm Springs/South Fremont Station to

Embarcadero Station is estimated to cost $6.30 ($.35 more).

• Discussion

96

Proposed Service

5

• BART has developed four proposed service options for Warm Springs/South Fremont Station.

• Each of the proposed service options will provide 1-line service to Warm Springs/South Fremont Station.

• The final service option will be temporary and will operate for two years or less until the new train cars arrive.

97

Proposed Service

6

Option #1

98

Proposed Service

7

Option #2

99

Proposed Service

8

Option #3

100

Proposed Service

9

Option #4

101

Public Participation

10

• Outreach events in Fremont and San Francisco, from Saturday March 7th to Thursday March 12th. • Saturday, March 7th: Milpitas Library, 10AM - 2PM. • Monday, March 9th: Fremont BART, 6AM – 10AM. • Tuesday, March 10th: Fremont BART, 4PM – 8PM. • Wednesday, March 11th: Balboa Park BART, 11AM – 3PM. • Thursday, March 12th: Daly City BART, 11AM – 3PM.

• The public can also provide their feedback online at

www.bart.gov/wsx.

102

Public Participation

11

• Outreach events were advertised through Social Media.

• Ads were placed in ethnic media: • Spanish: El Observador, El Manajero, El Tecolote • Chinese: Sing Tao Daily, World Journal • Vietnamese: Viet Nam, The Daily News, Mo, Thoi Bao, SaiGon Nho • Hindi: Weekly Punjab News

• On-site interpreters will be available for all events.

• Printed surveys translated in Spanish, Chinese, Vietnamese, and

Hindi.

• Online surveys translated in Spanish and Chinese. 103

Next Steps

12

• FTA requirement Title VI: Title VI Equity Analysis must be conducted at least six months prior to beginning of revenue operations • BART must determine whether the proposed service changes will

result in disparate impact on minority and low income populations. (In Progress)

• Public must be given opportunities for public review and comment at key decision points. (May 2015)

• Complete Title VI report will be presented to the Board in July 2015 for approval.

• Fares and Service Options scheduled for Board approval in September 2015.

104

Appendix D: Surveys

105

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Nuevo servicio de BART a Warm Springs/South Fremont

Comentarios y opinionesResponda las preguntas que se detallan a continuación. Sus respuestas nos ayudarán a evaluar la eficiencia con la que llegamos a las comunidades que reciben nuestros servicios. BART aprecia su opinión. La información será confidencial.

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6b¿Qué estación de BART usa generalmente para ingresar cuando hace un viaje desde su hogar (es decir, su estación “de base”)?

_______________________________________________________________

¿Qué estación de BART usa generalmente para salir del sistema (es decir, su estación de “destino”)?

_______________________________________________________________

¿En qué momento del día generalmente utiliza BART? Mañana Tarde Noche Últimas horas de la noche

¿Planea utilizar la estación de Warm Springs/South Fremont? Si No Otro: _______________________________

¿Cómo accederá a la estación de Warm Springs/South Fremont? Transporte colectivo AC Transit Bicicleta VTA Conducción solo Caminata Punto de llegada Otro: _____________________________

Según el análisis de los cuatro posibles planes de servicio, ¿cuál de las opciones de servicio propuestas se ajusta más a sus planes de viaje? Por favor seleccione una opción.

Opción 1: Línea SF/Daly City (verde) desde Warm Springs/South Fremont de 4 a. m. a 7 p. m., los días de semana. Los pasajeros que viajan al centro de Oakland y Richmond hacen transbordo a la línea Richmond (naranja). Servicio de línea de Richmond, los días de semana después de las 7 p. m. y los fines de semana

Opción 2: Línea Richmond (naranja) desde Warm Springs/South Fremont durante el horario de servicio de BART. Los pasajeros que viajan a San Francisco hacen transbordo a la línea SF/Daly City (verde) en Fremont los días de semana antes de las 7 p. m.

Opción 3: Línea SF/24th St./Mission (verde) desde Warm Springs/South Fremont de 4 a. m. a 7 p. m., los días de semana. Los pasajeros que viajan al centro de Oakland y Richmond hacen transbordo a la línea Richmond (naranja). Servicio de línea de Richmond, los días de semana después de las 7 p. m. y los fines de semana.

Opción 4: Los pasajeros a bordo de los trenes de BART se trasladan desde Warm Springs/South Fremont, los días de semana antes de las 7 p. m. Todos los pasajeros hacen transbordo en Fremont hacia las líneas SF/Daly City (verde) o Richmond (naranja).

Opción 1 Opción 2 Opción 3 Opción 4

¿Sobre cuál de las opciones de servicio propuestas desea hacer comentarios? Si corresponde, comparta sus comentarios en el espacio provisto.

__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

BART planea ampliar su estructura de tarifas según la distancia para la extensión de Warm Springs/South Fremont. Por ejemplo, en 2015, un viaje de ida desde la estación Fremont hasta la estación de Embarcadero cuesta $5.95, mientras que se estima que un viaje desde la estación de Warm Springs/South Fremont hasta la estación de Embarcadero costará $6.30 ($0.35 más). ¿Tiene algún comentario general sobre la tarifa propuesta de BART para la estación de Warm Springs/South Fremont?

__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

¿Cuál es su sexo? Masculino Femenino

NOTA: Responda AMBAS preguntas: 10a y 10b.

¿Es usted de origen hispano, latino o español? No Sí

¿Cuál es su raza o identificación étnica? (Marque una o más opciones. Categorías basadas en el Censo de los Estados Unidos) Blanco Negro o afroamericano Asiático o isleño del Pacífico Indígena estadounidense o nativo de Alaska Otro: ________________________________________________________

En su hogar, ¿habla algún idioma que no sea inglés? No Sí Idioma: ________________________________

En caso de que hable otro idioma, ¿cómo es su nivel de inglés? Muy Bueno Bueno No tan bueno Malo

¿Cuál es su ingreso familiar total anual antes de impuestos? Menos de $25.000 $50,000 - $59.999 $25,000 - $29.999 $60,000 - $74.999 $30.000 - $39.999 $75.000 - $99.999 $40.000 - $49.999 Más de $100.000

Incluido usted, ¿cuántas personas viven en su hogar? 1 2 3 4 5 6 o más

Entréguele los formularios completos a un representante de BART. Si desea obtener más información o completar este formulario de comentarios en línea, visite www.bart.gov/wsx.109

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Appendix E: Publicity and Outreach Materials

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New BART Service toWarm Springs/South Fremont to Begin Late 2015BART wants to hear from you!

BART is seeking your comments on upcoming new service to Warm Springs/South FremontThe San Francisco Bay Area Rapid Transit District (BART) is nearing completion of the 5.4 mile extension from the Fremont Station to the new Warm Springs/South Fremont Station, which is expected to open for service in late 2015. BART invites the public to learn more about the extension and new station and provide comments on key service changes. Service changes may involve schedule impacts to Glen Park, Balboa Park and Daly City stations.

If you need language assistance services, please call (510) 464-6752 at least 72 hours prior to the date of the event. If you are unable to attend one of our outreach events, you may still provide feedback by completing an online comment form, which will be available by March 6, 2015 at www.bart.gov/wsx. For more details contact: Janice Adam, Community Relations Liaison, (510) 413-2060 or [email protected].

El nuevo servicio de BART a Warm Springs/South Fremont empezará a finales de 2015 ¡BART desea escuchar su opinión!BART desea obtener su opinión con respecto al nuevo servicio a Warm Springs/South Fremont

El San Francisco Bay Area Rapid Transit District (BART) pronto concluirá la extensión de 5.4 millas de la estación de Fremont a la nueva estación de Warm Springs/South Fremont, la cual se espera entre en servicio a finales de 2015. BART invita al público a obtener más infor-mación sobre la extensión y la nueva estación, así como a proporcionar comentarios relacionados con cambios elementales en el servicio. Las modificaciones en el servicio podrían incluir cambios en los horarios de servicio de las estaciones Glen Park, Balboa Park y Daly City.

Si necesita asistencia en otro idioma, por favor llame al (510) 464-6752, al menos 72 horas antes de la fecha del evento. Aunque no pueda asistir a uno de nuestros eventos de difusión comunitaria, puede proporcionar sus comentarios llenando un formulario por Internet, el cual estará disponible a partir del 6 de marzo de 2015 en www.bart.gov/wsx. Para obtener información adicional comuníquese con: Janice Adam, Enlace de Relaciones con la Comunidad, al (510) 413-2060 o a [email protected].

舊金山灣區捷運局 (Bay Area Rapid Transit District，BART) 新工程即將完工；全長 5.4 哩捷運延長線將從 Fremont 捷運站延伸至 Warm Springs/South Fremont 新捷運站，預計於 2015 年底開始提供服務。BART 特邀民眾前來了解捷運延長線和新捷運站詳情，並針對重要服務變更提供意見。服務變更可能影響前往 Glen Park、Balboa Park 和 Daly City 等捷運站的時刻表。

如果您需要語言協助服務，請於活動日期前至少 72 小時撥打 (510) 464-6752 聯絡。如果您無法參加我們的外展活動，您仍可透過填寫線上意見表提供意見；該表格將於 2015 年 3 月 6 日在線上提供：www.bart.gov/wsx。如果要了解更多資訊，請聯絡：社區公關專員 (Community Relations Liaison) Janice Adam，電話為 (510) 413-2060；或可發送電郵至[email protected]。

Cơ Quan Vận Chuyển Tốc Hành Vùng Vịnh (BART) San Francisco đang sắp hoàn thành việc nối dài 5.4 dặm từ trạm Fremont tới trạm Warm Springs/South Fremont mới, dự định bắt đầu hoạt động vào cuối năm 2015. BART kính mời công chúng tìm hiểu về việc nối dài cũng như trạm xe mới và đóng góp ý kiến nhận xét về những thay đổi dịch vụ chính. Các thay đổi dịch vụ có thể ảnh hưởng lịch trình tới các trạm Glen Park, Balboa Park và Daly City.

Nếu quý vị cần dịch vụ hỗ trợ ngôn ngữ, xin vui lòng gọi (510) 464-6752 ít nhất 72 tiếng trước ngày diễn ra sự kiện. Nếu quý vị không thể tham dự sự kiện tiếp ngoại của chúng tôi, quý vị vẫn có thể đóng góp ý kiến phản hồi bằng cách điền vào mẫu đơn nhận xét trực tuyến, sẽ có tại www.bart.gov/wsx từ ngày 6 tháng Ba, 2015. Để biết thêm chi tiết, xin liên lạc: Janice Adam, Nhân Viên Quan Hệ Cộng Đồng (Community Relations Liaison), (510) 413-2060 hoặc [email protected].

सैन फ्रांसिस्को खाड़ी क्षेत्र द्रुत पारगमन जिला (BART) का Fremont Station से नए Warm Springs/South Fremont Station के बीच 5.4 मील का विस्तार पूरा होने वाला है, जिसे 2015 के अंत तक सेवा के लिए खोल दिए जाने की आशा है। BART इस विस्तार तथा नए स्टेशन के बारे में अधिक जानकारी लेने तथा प्रमुख सेवा प्रभारों पर टिप्पणियां देने के लिए जनता को आमंत्रित करता है। सेवा परिवर्तनों में Glen Park, Balboa Park और Daly City स्टेशनों के लिए अनुसूचित प्रभाव शामिल हो सकते हैं।यदि आप भाषा सहायता सेवाएं चाहते हों, तो कृपया कार्यक्रम से कम से कम 72 घंटे पहले (510) 464-6752 पर काल करें। यदि आप हमारे आउटरीच कार्यक्रमों में से किसी एक में भाग लेने में असमर्थ हों, तो आप एक ऑनलाइन टिप्पणी फॉर्म भरकर भी फीडबैक दे सकते हैं, जो 6 मार्च, 2015 से www.bart.gov/wsx पर उपलब्ध होगा। अधिक ब्यौरे के लिए संपर्क करें: जैनिस आदम, समुदाय संबंध सहचार (Janice Adam, Community Relations Liaison), (510) 413-2060 या [email protected].

OUTREACH EVENTS DATES AND LOCATIONS/FECHAS Y UBICACIÓN DE LOS EVENTOS DE DIFUSIÓN COMUNITARIA 外展活動日期和地點 / THỜI GIAN VÀ ĐỊA ĐIỂM CÁC SỰ KIỆN TIẾP NGOẠI / OUTREACH कार्यक्रम की तारीखें तथा स्थान

Monday, March 96 am – 10 am

BART Fremont StationConcourse Area

Tuesday, March 104 pm – 8 pm

BART Fremont StationConcourse Area

Thursday, March 1211am – 3 pm

BART Daly City Station Concourse Area

Wednesday, March 1111 am – 3 pm

BART Balboa Park StationConcourse Area

Saturday, March 710 am – 2 pm

Santa Clara Co. Library District Milpitas Library

160 N. Main StreetMilpitas, CA

112

Travel Time:Estimated travel time between Warm Springs/South Fremont Station to Fremont will be 6 minutes.

New BART Service Coming to Warm Springs/South FremontBay Area Rapid Transit

TRAVEL TIMEEstimated travel time between Warm Springs/South Fremont Station to Fremont will be 6 minutes.

TRAFFIC RELIEFAccording to the Metropolitan Transportation Commission, by 2025, approximately 500,000 weekday automobile trips are projected between the East Bay and Santa Clara County. By shortening travel times and improving reliability, the BART extension is expected to generate additional transit ridership and reduce overall traffic congestion (Federal Environmental Impact Statement (FEIS), 2006).

ACCESSFully accessible to pedestrians and bicyclists, including bike lockers, elevators and escalators, Braille signs and a tactile sight path to aid riders with disabilities. The station will also be equipped with approximately 2000 parking spaces.

TRANSIT CONNECTIVITYIntermodal access to Valley Transit Authority (VTA) and Alameda-Contra Costa Transit (AC Transit) buses, as well as taxi and “kiss and ride” passenger drop off areas.

PROPOSED FARESBART plans to extend its distance based fare structure for the Warm Springs/South Fremont extension.

PROPOSED SERVICEAs BART waits for its new Fleet of the Future, a temporary service plan will be implemented for Warm Springs/South Fremont Station. We have come up with a variety of service options and are seeking the public’s input on our proposed service plans.

The San Francisco Bay Area Rapid Transit District (BART) is nearing completion of the 5.4 mile extension from Fremont BART, south, to a new station in the Warm Springs District of the City of Fremont. Expected to open in December 2015, the Warm Springs/South Fremont Station is the first phase of BART’s expansion to San-ta Clara County. Here are some facts about the new Warm Springs/South Fremont station and service.

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全新的 BART 服務即將來到 Warm Springs/South FremontBay Area Rapid Transit

舊金山灣區捷運局 (San Francisco Bay Area Rapid Transit District，BART) 從 BART 的

Fremont 車站南邊，延伸到 Fremont 市 Warm Springs 區新車站的 5.4 英里路線即將完成。

Warm Springs/South Fremont 車站預計將於 2015 年 12 月開始營運，該車站是 BART

延伸至 Santa Clara 郡的第一階段。以下是 Warm Springs/South Fremont 新車站及服務的

相關資訊。

建議服務BART 目前仍在等待全新的未來列車 (Fleet of the Future) 配備

就緒，因此將針對 Warm Springs/South Fremont 車站實施暫

時性的服務計畫。我們已提出多種服務選擇，並正在蒐集大眾

對這些建議計畫的意見

交通轉乘乘客能透過聯運系統搭乘 Valley Transit Authority (VTA) 和 Alameda-Contra Costa Transit (AC Transit) 巴士，也可在計程車候客區和送別臨停區搭乘

計程車。

便利性行人與單車騎士可輕鬆使用各項設施，包括單車置

物櫃、電梯、手扶梯以及可協助身障乘客的視障標

示與導盲通道。該車站也備有約 2000 個停車位。

流量紓解根據都會交通委員會 (Metropolitan Transportation Commission) 的研究，截至 2025 年，

East Bay 和 Santa Clara 郡之間的平日汽車運輸量預估約為 500,000 車次。透過縮短通勤時

間及改善可靠度，BART 的延伸路線預計將產生額外的交通運輸量，並可緩解整體的交通阻

塞情況 (聯邦環境影響聲明 (FEIS)，2006 年)。

通勤時間Warm Springs/South Fremont 車站到 Fremont 的預估通勤時間為 6 分鐘。

建議票價BART 計畫在 Warm Springs/South Fremont 延伸路線中依然

採取按距離收費的票價結構。計畫的意見

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Warm Springs/South Fremont के लिए नई BART सर्विस आ रही है

Bay Area Rapid Transit

यात्ा का समय:Warm Springs/South Fremont स ट्ेशन सटे Fremont तक का अनुमाननत यात्ा का समय 6 ममन् होगा।

टै्फिक से राहत:मटेट्ोपोलि्न ट्ाांसपो ट्ेशन कममशन कटे अनुसार, 2025 तक, East Bay और Santa Clara County कटे बीच सपताह कटे कामकाजी दिनों को िगभग 500,000 ऑ्ोमोबाइि यात्ाओं का अनुमान िगाया जा रहा है। यात्ा कटे समय को छो्ा करनटे और निश्वसनीयता में सुधार करनटे कटे द्ारा, BART निसतार कटे द्ारा अनतररक्त पारगमन यात्ी आनटे और समग्र यातायात भीड़ कटे कम होनटे की उममीि ह ै(Federal Environmental Impact Statement (FEIS), 2006)।

पहुंच:बाइक िॉकरों, लिफ्ों और एसकटे िटे्रों, ब्टेि मचनहों और निकिाांगता

िािी सिाररयों की सहायता करनटे कटे लिए सपश्श दृनटि पथ कटे साथ, पैिि चिनटे िािों और साइकि सिारों कटे लिए पूरी तरह सटे पहुँचयोगय।

स ट्ेशन को िगभग 2000 पारकिंग सथानों कटे साथ भी सुसज्जत

नकया जाएगा।

ट्ाुंजिट कनेक्टफ्टी:Valley Transit Authority (VTA) और Alameda-Contra Costa Transit (AC Transit) बसों तक इां्रमोडि पहुँच, और साथ

ही ्ैकसी और "kiss and ride" यानत्यों को छोड़नटे कटे क्टेत्।

प्रसताफ्त फकराए:BART की योजना है नक इसकी दूरी पर आधाररत नकराया सांरचना का Warm Springs/South Fremont एकस ट्ेनशन कटे लिए निसतार नकया जाए।

प्रसताफ्त से्ा:जजस िौरान BART अपनटे नए भनिषय कटे बटेड़टे कटे लिए इांतजार कर रहा है, Warm Springs/South Fremont स ट्ेशनों कटे लिए एक असथायी सटेिा

योजना को िाग ूनकया जाएगा। हमनटे बहत सटे सटेिा निकलप तैयार नकए

हैं और अपनी प्रसतानित सटेिा योजना पर जनता की राय माांग कर रहटे हैं।

San Francisco Bay Area Rapid Transit District (BART) का Fremont BART, िक्क्ण, सटे City of Fremont की Warm Springs District तक कटे 5.4 मीि कटे निसतार पूरा होनटे िािा है। दिसांबर 2015 में खोिनटे की उममीि कटे साथ, Warm Springs/South Fremont स ट्ेशन BART कटे Santa Clara County तक निसतार का पहिा चरण है। यटे नए Warm Springs/South Fremont स ट्ेशन और सटेिा कटे बारटे में कुछ तथय हैं।

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Nuevo servicio de BART a Warm Springs/South Fremont Bay Area Rapid Transit

El Distrito de Transporte Rápido del Área de la Bahía de San Francisco (Bay Area Rapid Transit, BART) está a punto de terminar la extensión de 5.4 millas desde Fremont BART, sur, hasta una nueva estación en el Distrito de Warm Springs de la Ciudad de Fremont. La estación de Warm Springs/South Fremont, cuya apertura se prevé para diciembre de 2015, es la primera fase de la expansión de BART hacia el Condado de Santa Clara. A continuación, encontrará algunos datos sobre la estación de Warm Springs/South Fremont y su servicio.

SeRvicio pRopueSTo:Mientras BART espera su nueva flota del futuro, se implementará un plan de servicio temporario para la estación de Warm Springs/South Fremont. Hemos elaborado una variedad de opciones de servicios y estamos buscando la opinión del público acerca de nuestros planes de servicios propuestos.

conecTividAd de TRánSiTo:Acceso intermodal a los autobuses de Valley Transit Authority (VTA) y Alameda-Contra Costa Transit (AC Transit), a las áreas de taxis y a la zona de Kiss and Ride de arribo para pasajeros.

AcceSo:Acceso total para peatones y ciclistas, que incluye taquilla para bicicletas, ascensores y escaleras mecánicas, señalización en Braille y un trayecto visual táctil que ayuda a los pasajeros con discapacidades. La estación también estará equipada con aproximadamente 2000 lugares de estacionamiento.

Alivio del TRáfico:Según la Comisión Metropolitana de Transporte (Metropolitan Transportation Commission), en el año 2025, se prevén aproximadamente 500,000 viajes en automóvil los días de semana entre el Condado de East Bay y Santa Clara. Al acortar los tiempos de viaje y mejorar la fiabilidad, se espera que la extensión de BART genere más tránsito de usuarios y reduzca la congestión del tráfico en general (Declaración de Impacto Ambiental Federal [Federal Environmental Impact Statement, FEIS], 2006).

Tiempo de viAje:El tiempo estimado de viaje entre la estación de Warm Springs/South Fremont a Fremont es de 6 minutos.

TARifAS pRopueSTAS:BART planea ampliar su estructura de tarifas según la distancia para la extensión de Warm Springs/South Fremont.

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Dịch Vụ Mới của BART đến Warm Springs/South FremontBay Area Rapid Transit

Thời GiAn Di Chuyển:Thời gian di chuyển được ước tính từ Trạm Warm Springs/South Fremont đến Fremont sẽ là 6 phút.

GiảM BớT MứC Xe Cộ Lưu ThônG:Theo Ủy Ban Chuyên Chở Thành Phố, đến năm 2025, dự tính sẽ có khoảng 500,000 chuyến xe vào những ngày trong tuần qua lại giữa Đông Vịnh và Quận Santa Clara. Khi giảm bớt thời gian di chuyển và cải thiện mức đáng tin cậy, đoạn nối dài của BART được dự tính sẽ tạo ra thêm số người sử dụng hệ thống chuyên chở công cộng và giảm bớt tình trạng kẹt xe tổng quát (Tuyên Ngôn Về Tác Động Môi Sinh Của Liên Bang (FEIS), năm 2006).

Sử DụnG:Hoàn toàn dễ sử dụng đối với người đi bộ và người cưỡi xe đạp, gồm cả dàn khóa xe đạp, thang máy và thang cuốn, bảng hiệu bằng chữ Braille cho người khiếm thị và một lối đi được thiết kế dựa vào xúc giác để giúp chỉ đường cho những hành khách bị khuyết tật. Trạm này cũng sẽ được trang bị với khoảng 2000 chỗ đậu xe.

nối KếT hệ ThốnG Chuyên Chở:Nhiều phương tiện khác nhau để sử dụng xe buýt của Cơ Quan Chức Trách Chuyên Chở Valley (VTA) và Chuyên Chở tại Alameda-Contra Costa (AC Transit), cũng như xe tắc-xi và những khu đưa đón hành khách "hôn nhau rồi đi" nhanh chóng.

Giá Vé ĐượC Đề nGhị:BART dự định sẽ mở rộng cấu trúc giá vé dựa vào khoảng cách cho đoạn nối dài đến Warm Springs/South Fremont.

DịCh Vụ ĐượC Đề nGhị:Trong lúc BART chờ đợi Đoàn Xe Tương Lai mới, một kế hoạch dịch vụ tạm thời sẽ được thực hiện cho Trạm Warm Springs/South Fremont. Chúng tôi đã đưa ra nhiều chọn lựa về dịch vụ và xin công chúng đóng góp ý kiến về những kế hoạch dịch vụ được đề nghị đó.

Địa Hạt Chuyên Chở Công Cộng Tốc Hành Vùng Vịnh (BART) San Francisco gần hoàn tất đoạn nối dài 5.4 dặm từ Fremont BART, phía nam, đến một trạm mới tại Địa Hạt Warm Spring của Thành Phố Fremont. Dự định sẽ khai trương vào tháng Mười Hai 2015, Trạm Warm Springs/South Fremont là giai đoạn thứ nhất của dự án mở rộng đến Quận Santa Clara của BART. Đây là một số dữ kiện về trạm và dịch vụ mới cho Warm Springs/South Fremont.

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Exhibit 3: Bart.gov online posting

118

119

120

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Warm Springs Service Option 3

Warm Springs Service Options

Fremont

Union City

Warm Springs

!(!(

after 7 pmall day

Fremont

Union City

Warm Springs

!(!(

!(

!(!(

!(

South San Francisco

Colma

Powell St

Daly City

Glen Park

Montgomery StEmbarcadero

Balboa Park

Civic Center/UN Plaza

24th St/Mission16th St/Mission

San Francisco

GREEN LINE ENDS

Warm Springs Service Option 3 Warm Springs Service Option 4

before 7:00 pmMON - FRI

SAN FRANCISCO

RICHMOND

MON - FRI SAT - SUN

after 7 pmall day

before 7:00 pm

BART TRAINSHUTTLEMON - FRI

MON - FRI SAT - SUN

after 7 pmall day

SAN FRANCISCO

RICHMOND

Warm Springs Service Option 2Warm Springs Service Option 1

Fremont

Union City

Warm Springs

SAN FRANCISCO

RICHMOND

MON - SUN all daySF BOUND MAY TRANSFER AT

FREMONT

MON - FRIbefore 7:00pm

Fremont

Union City

Warm Springs

MON - FRI SAT - SUN

after 7 pmall day

SAN FRANCISCO

RICHMOND

before 7:00pmMON - FRI

Exhibit 4: Service Options Maps

122

123

Documents

Warm Springs Extension Title VI Equity Analysis and … Warm Springs... · Warm Springs Extension . Title VI Equity Analysis and Public Participation Report . Executive Summary