50
Warby Parker ALEX BILL BAILEY GLENN KYLE JANSEN MICHAEL PETER September 1, 2014

WarbyParker - · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Embed Size (px)

Citation preview

Page 1: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Warby  Parker ALEX  BILL

BAILEY  GLENN

KYLE  JANSEN

MICHAEL  PETER

September  1,  2014  

Page 2: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

The  Decision  at  Hand

Opera0onal  Tac0cal  Strategic  

Maintain  current  growth  

rate  

Distribu0on  

Manufacturing  

Bulk  Imports  

Marke0ng  Plan   Warby  App  

Human  Resources  

More  employees  

Page 3: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Takeaways

Recommenda0on  

Implementa0on  

Addi0onal  Considera0ons  

Page 4: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Agenda

Q  &  A  Addi0onal  Considera0ons  

Metrics  Implementa0on  Recommenda0on  

Alterna0ves  Analysis  

Compe00ve  Landscape  

Page 5: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

The  QuesIons  We  Face

How  do  we  maintain  growth  with  our  

stakeholder  oriented  business  model?  

How  do  we  address  our  distribu0on  

channels?  

Page 6: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Glasses  Market  in  the  US  in  2014 § $16  billion  market  size  

§ Approximately  61  million  pairs  of  glasses  sold  

§ 160  million  people  in  the  US  wear  glasses  

§ With  30%  of  the  popula0on  repeat  buyers  in  a  year,  

§ There  are  43  million  unique  buyers  per  year.  

1%  

80%  

19%  

US  Market  Sales  

Warby  Parker  LuxoZca  

Other  

Page 7: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Major  Designer  Glasses  Company  

LuxoZca  

Ray-­‐Ban,  Persol,  Oakley  

80%  of  the  global  market  

500  million  

pairs  sold  

Ver0cally  Integrated  

Page 8: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

The  Eyeglass  Industry

Maturity  

New  Industry   Obsolescence  Big  players  

Saturated  market  

Page 9: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Who  Buys  Designer  Glasses?

Men  and  Women  

Age  25-­‐50  

Fashion  Conscious  

Have  Money  

Page 10: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

What  Do  Customers  Want  from  Designer  Glasses?

Good  Customer  Service  

High  Quality  

Fashionable  

Page 11: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Where  Do  People  Buy  Designer  Products? Brick  &  Mortar   Declining  

Online  Quickly  growing  

Page 12: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Changing  Technology  Use  in  USA

80%  have  internet   5  hours  online   2.5  hours  on  

smartphone  

2  hours  on  mobile  social  

media  

Aging  Facebook  demographic,  

age  50  

Page 13: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Current  Analysis  Conclusion We  are  opera0ng  in  a  market  dominated  by  one  player:    LuxoZca.  

Customers  are  recep0ve  to  buying  glasses  online  

Customer  sa0sfac0on  is  crucial  in  this  business  

Page 14: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

RevisiIng  the  QuesIons   How  do  we  address  our  distribu0on  channels?     How  do  we  maintain  growth  with  our  stakeholder  oriented  business  model?  

Reality  Check    

How  do  we  appease  our  venture  capitalists  so  that  we  will  not  get  

bought  out?  

Page 15: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

SWOT  Analysis

Strengths   Weaknesses  

Opportuni7es   Threats  

Page 16: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

SWOT  Analysis STRENGTHS    

•   Outstanding  customer  service  

•   Socially  innova0ve  brand  

•   Mo0vated  employees  

WEAKNESSES  

•   Small  market  share  

•   Smaller  brand  recogni0on  than  compe00on  

•   Not  as  much  capital      

Page 17: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

SWOT  Analysis OPPORTUNITIES  

•   Brick  and  mortar  stores  

•   Global  classroom  expansion  

THREATS  

•   Intense  compe00on  

•   Venture  capitalists’  desire  to  sell  

Page 18: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Perceptual  Map

Luxo;ca  

Warby  Parker  

Price  

Quality  

Page 19: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Who  is  our  customer?

Younger   Eco-­‐Friendly  

Fashion  conscious  Interested  in  sustainable  development  

Price  sensi0ve  

Page 20: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Where  does  the  customer  purchase  our  glasses?

Online  

Brick  and  mortar  stores  

Warby  Parker  Class  Trip  

Page 21: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

How  do  we  currently  engage  our  customers?

Showrooms   Referral  System  

Word  of  Mouth  

Page 22: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Projected  Revenue  at  Recent  Growth  Rate

Total  Units   2013   2014   2015   2016   2017   2018   2019  

Sales  by  Year                        333,333    

                     1,000,000    

                     2,000,000    

                     3,000,000    

                           6,000,000    

                     12,000,000    

                     24,000,000    

Cumula0ve  Sales  

                     500,000    

                     1,500,000    

                     3,000,000    

                     6,000,000    

                     12,000,000    

                     24,000,000    

                     48,000,000    

Revenue  (‘000s)    $    33,333    $      100,000    $      200,000    $      300,000    $            600,000    $    1,200,000    $    2,400,000  

 $-­‐        

 $5,000,000,000    

2010  

2011  

2012  

2013  

2014  

2015  

2016  

2017  

2018  

2019  

Revenue  

Page 23: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Projected  Income  at  AnIcipated  Growth  Rate

2014   2015   2016   2017   2018   2019  

Growth  Rate   100%   90%   80%   70%   60%   50%  

Sales                        

1,000,000                                1,900,000    

                           3,420,000    

                           5,814,000     9,302,400    

                             13,953,600    

Revenue  ('000s)   $100,000     $190,000     $  342,000     $581,400     $930,240     $1,395,360    Opera0ng  Income  ('000s)   $30,000     $57,000     $102,600     $174,420     $279,072     $418,608    Net  Profit  ('000s)   $15,000     $28,500     $51,300     $87,210     $139,536     $209,304    

Total  Net  Present  Value  of  cash  flows  over  next  five  years  equals  approx.  $320,000,000  (with  an  es0mated  WACC  of  15%).  

Page 24: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Financial  Analysis  from  Glasses  Sale

Selling  Price   $100  COGS   $20  SG&A   $20  One  for  One  Cost   $9  Gross  Profit   $41  Less  Interest  &  Taxes   $14  Net  Profit   $27  

Page 25: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

CriIcal  Success  Factors

CSF   What  We  Have   Sustainable  Compe77ve  Advantage?  

Profitability   Not  profitable   No.  

Mee0ng  the  customer’s  needs   Lower  priced  fun  products   No.  

Innova0on   Modern  style   Yes.  

Mee0ng  investors  needs   Consistent  growth   Poten0ally.  

Page 26: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

IntroducIon  of  AlternaIves

IPO  

Immediate  buyout  by  LuxoZca  

Con0nued  growth  

Page 27: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

AlternaIve  1  -­‐  IPO PRO    •   Immediate  access  to  large  pools  of  funding  •   Promote  awareness    

CON  

•   Poten0al  loss  of  culture  •   Poten0al  loss  of  control  

Page 28: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

AlternaIve  2  –  Immediate  Buyout  to  Luxo[ca PRO    •   Immediate  cash  

CON  

•   Poten0al  loss  of  socially  conscious  culture  •   Loss  of  control  

Page 29: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

AlternaIve  3  –  ConInued  Growth PRO    •   Maintain  control  of  company  •   Expand  social  efforts  

CON  

•   No  immediate  payoff  to  our  venture  capitalist  investors  

Page 30: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

EvaluaIon  of  AlternaIves

Cri7cal  Success  Factors  

IPO   Buyout   Growth  

Profitability  

Mee0ng  the  customer’s  needs  

Innova0on  

Mee0ng  investors  needs  

Page 31: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

The  Clear  Future  Plan Maintain  current  

growth  rate  

Distribu0on  

Manufacturing  

Bulk  Imports  

Marke0ng  Plan  

Warby  App  

Corporate  Partnerships  

Sustainability  

Increase  dona0ons  

Human  Resources  

Hiring  new  employees  

Page 32: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

The  Clear  Future  Plan  Timeline

Phase  1  Year  1  

Phase  2  Years  2-­‐3  

Phase  3  Years  3-­‐5  

Page 33: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

The  Clear  Future  Plan  –  Phase  1

Distribu0on  

Sustainability  

Marke0ng  

Human  Resources  

Phase  1   Phase  2   Phase  3  

Page 34: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

DistribuIon  &  Sustainability

Distribu0on  • Source  storage  facili0es  in  top  20%  receiving  na0ons  

• Start  expor0ng  dona0on  in  bulk  

Phase  1   Phase  2   Phase  3  

Sustainability   • Increase  non-­‐profit  partners  

Page 35: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

MarkeIng

• Corporate  Partnerships  

• Warby  Stamp  

• #warbywear  • Promo0onal  codes  

• Applica0on  

• Instagram  • Facebook  

• Fashion  Blogs  • Film  Fes0vals  

Aware   Know  

Differ  Advocate  

Phase  1   Phase  2   Phase  3  

Page 36: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Human  Resources

Human  Resources  

•  Source  and  select  50  new  employees  

•  Target  colleges  

Phase  1   Phase  2   Phase  3  

Page 37: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

The  Clear  Future  Plan  –  Phase  2

Phase  1   Phase  2   Phase  3  

Distribu0on  

Marke0ng  

Sustainability  

Human  Resources  

Page 38: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

DistribuIon  &  Sustainability

Phase  1   Phase  2   Phase  3  

Distribu0on  &  Sustainability  

• Locate  an  area  in  an  key  receiving  na0on  to  contract  a  manufacturing  facility  

• Launch  Warby  Parker  Stamp  Campaign  

Page 39: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Human  Resources

Phase  1   Phase  2   Phase  3  

Human  Resources  

• Source  and  select  100  new  employees  

• Search  for  talent  in  the  Nashville  area  

Page 40: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

The  Clear  Future  Plan  –  Phase  3

Phase  1   Phase  2   Phase  3  

Distribu0on  

Sustainability  

Human  Resources  

Page 41: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

DistribuIon

Phase  1   Phase  2   Phase  3  

Distribu0on  •  Contracted  manufacturing  facility  opera0onal  

Page 42: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Human  Resources

Phase  1   Phase  2   Phase  3  

Human  Resources  

• Source  and  select  200  employees  

Page 43: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Budget

2015   2016   2017   2018   2019  

Marke0ng    $6,750,000      $8,437,500      $10,546,875      $13,183,594      $16,479,492    Payroll  Increase    $3,750,000      $7,500,000      $3,750,000      $3,750,000    

Manufacturing    $2,000,000    

Storage  Facili0es    $150,000     $150,000      $150,000      $150,000      $150,000    

Total    $10,650,000      $16,087,500      $16,446,875      $17,083,594      $16,629,492    

Page 44: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Metrics • Double  profits  by  2016  

Profitability  

• Pay  33%  of  our  investors  ini0al  investment  by  2019  

Investors’  needs  

• Be  a  650  employee  company  by  2019  

Human  Resources  

Page 45: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Risks  &  MiIgaIons

Risks  

LuxoZca  creates  socially  minded  product  line  

New  Entrant  

Likelihood  

40%  

80%  

Mi0ga0on  

Marke0ng  Campaign:  

“Everyone  wants  to  be  like  us”  

Brand  Loyalty  

Page 46: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

AddiIonal  ConsideraIons How  can  we  further  reduce  our  carbon  

footprint  while  we  expand?  

Could  we  partner  with  TOMS?  

Could  we  adver0se  with  product  placement  in  Bollywood  and  

Nollywood?  

Page 47: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

QuesIons  and  Answers

Page 48: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Appendix    The  Ques0on  at  Hand  

   Takeaways  

   Agenda  

   The  Ques0ons  We  Face  

   Glasses  Market  in  the  US  in  2014  

  Major  Designer  Glasses  Company    

   The  Eyeglass  Industry  

  Who  Buys  Designer  Glasses?  

  What  Do  Customers  Want  from  Designer  Glasses?  

  Where  Do  People  Buy  Designer  Products?  

   Changing  Technology  Use  in  USA  

   Current  Analysis  Conclusion  

   Revisi0ng  the  Ques0ons  

   SWOT  Analysis  

   Perceptual  Map  

  Who  is  our  customer?  

  Where  does  the  customer  purchase  our  glasses?  

   How  do  we  currently  engage  our  customers?  

   Projected  Revenue  at  Recent  Growth  Rate  

   Projected  Income  at  An0cipated  Growth  Rate  

   Financial  Analysis  from  Glasses  Sale  

   Cri0cal  Success  Factors  

   Introduc0on  of  Alterna0ves  

   Alterna0ve  1  –  IPO  

   Alterna0ve  2  –  Immediate  Buyout  to  LuxoZca  

   Alterna0ve  3  –  Con0nued  Growth  

   Evalua0on  of  Alterna0ves  

   The  Clear  Future  Plan  

   The  Clear  Future  Plan  Timeline  

   The  Clear  Future  Plan  –  Phase  1  

   Distribu0on  &  Sustainability  

  Marke0ng  

   Human  Resources  

   The  Clear  Future  Plan  –  Phase  2  

   Distribu0on  &  Sustainability  

   Human  Resources  

   Distribu0on  

   Human  Resources  

   Budget  

  Metrics  

   Risks  &  Mi0ga0ons  

   Addi0onal  Considera0ons  

   Going  Abroad  

   Venture  Capitalist  Goals    

Page 49: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Going  Abroad

Purchase  a  facility  strategically  located  near  popula0on  centers  • Western  Europe,  China,  Japan  

Market  through  local  social  media  

to  young  professionals  and  

youth  

Increase  our  offerings  to  cater  to  different  and  changing  styles  

Page 50: WarbyParker -   · PDF fileAging(Facebook(demographic,(age(50(CurrentAnalysisConclusion ... SWOT&Analysis STRENGTHS ((•(Outstanding(customer(service(•(Socially(innovave(brand

Venture  Capitalist  Goals

Funding  

Round  4   $60  Million  

Round  3   $30  Million  

Round  2   $15  Million  

Round  1   $5  Million  

Total   $110  Million  

Required  Return   $1.10  Billion  (10x)