Want more control over the way you work and grow?Information Booklet 2019

Now you can – as a ProCleaning Group franchisee.

With guaranteed income, in-depth training and ongoing support, we give you everything you need to become a successful business owner, sooner.

What’s more, you’ll be backed by a known and trusted brand from day one.

With ProCleaning Group, you can expect fewer risks – and more rewards.

B E Y O U R O W N B O S S S E T Y O U R O W N H O U R S G R O W Y O U R O W N W A Y

P R O C L E A N I N G G R O U P F R A N C H I S E 2

Contents

A message from our CEO

Join a booming industry

About ProCleaning Group

Why become a ProCleaning Group franchisee?

Your investment

The ProCleaning Group Training Program

Next steps

3

4

5

7

10

12

13

P R O C L E A N I N G G R O U P F R A N C H I S E 3

With ProCleaning Group, you get financial security through guaranteed clients, a comprehensive training program and the technology to manage your operations seamlessly. You also get to leverage our brand’s excellent reputation to establish your own credibility from day one.

I warmly invite you to learn more about our proven franchise model so you can achieve your dream of owning a business and nurturing it into a success. I look forward to meeting you in person – and supporting you on this exciting journey.

Terry Ashraf - CEO

A message from our CEO

As CEO of ProCleaning Group, I’m incredibly proud of our track record and the standard we’ve set in our trade. We’ve created the perfect springboard for aspiring entrepreneurs to build their own businesses and deliver superior customer experiences in every respect.

It’s no secret that the commercial cleaning industry is enjoying rapid, continual growth. This presents a valuable opportunity for you to establish a sustainable business with true peace of mind.

And I’m here to give you all the resources, tools and support you need to get started.

Welcome to ProCleaning Group franchising – the easier, more flexible way to start and grow a business.

3P R O C L E A N I N G G R O U P F R A N C H I S E

P R O C L E A N I N G G R O U P F R A N C H I S E 4

Join a booming industry

Australia’s commercial cleaning industry is thriving. And with it, you can too. This is your opportunity to enter a stable sector with continuous demand – and strong growth, year on year.

B R I N G I N G I N B I L L I O N S

With rapid growth in recent years, Australia’s

cleaning industry is now worth an estimated

$14 billion.

As one of the country’s highest performing

service industries, there’s no smarter place to

start a business.

W H A T W O R K P L A C E S N E E D

Australian workplaces need commercial cleaning more than ever before.

In today’s demanding business world, owners and managers prefer to invest their time and energy into growth – driving them to outsource their maintenance to professional cleaners.

C O N S I S T E N T D E M A N D – A L L Y E A R R O U N D

Unlike many industries – such as tourism, hospitality and retail – commercial cleaning isn’t seasonal.

You can therefore expect consistent demand for your services from January to December.

A B R I G H T F U T U R E

The commercial cleaning sector is predicted to grow strongly over the next five years.

That means you’ll get a steady client base, new and varied opportunities for growth – and a more certain financial future.

P R O C L E A N I N G G R O U P F R A N C H I S E 5

ProCleaning Group is an Australian brand known for superior work, attention-to-detail and professionalism at every turn.

Backed by 10+ years in commercial cleaning, we’ve developed trusted cleaning processes and smart sales and marketing strategies to keep our company growing – and our reputation strong.

With a fast-expanding franchisee network and solid supplier relationships across Australia, we prioritise trust, efficiency and continuous improvement above all.

About ProCleaning Group

Offices, medical clinics, childcare centres, showrooms and more. Discover why countless workplaces across Australia trust ProCleaning Group time and again.

ProCleaning Group is also committed to providing safe, sustainable and healthy workplaces for our clients. We’re environmentally-conscious in everything we do – and continually assess our procedures against industry best practice.

There really is no better time to become a ProCleaning Group franchisee. This is your chance to leverage our credibility and industry nous to ensure your own success as a new business owner.

P R O C L E A N I N G G R O U P F R A N C H I S E 5

F L E X I B I L I T Y T O B E A S B I G O R S M A L L A S I W A N T

As a full-time accountant, I was looking for a second income, but

didn’t have time to run a big business. Because all the work is

done after hours, ProCleaning Group lets me earn more without

impacting my day job. I get the flexibility to be as big or small as

I want to be.

Vina PranotoProCleaning Group Franchisee (NSW)

P R O C L E A N I N G G R O U P F R A N C H I S E 7

Why become a ProCleaning Group franchisee?

G U A R A N T E E D C L I E N T S . G U A R A N T E E D I N C O M E .

For the first 24 months, we supply you with the clients you need to reach your monthly income goal.

And if you don’t earn the initial level of income you purchased within the first 90 days after training, we pay the difference.

T O O L S & R E S O U R C E S F O R S U C C E S S

ProCleaning Group gives you access to a reliable Customer Relationship Management (CRM) system so you can manage your clients and prospects effectively.

We also have a smart cloud-based management system that will WOW your clients - and help you run your business efficiently.

O P P O R T U N I T I E S T O D I V E R S I F Y

As a ProCleaning Group franchisee, you can diversify your income, expand your services and increase the value of your client relationships.

These opportunities include: • Product sales (e.g. paper

product soaps, bin liners)• Sanitary service• Waste collection• Ad-hoc cleaning

A N A T I O N A L S U P P O R T N E T W O R K

ProCleaning Group has a vast network of cleaning professionals across Australia.

So whether you’re taking a holiday or facing an emergency, we can secure short-term contractors to keep your business running smoothly.

P R E M I U M P O S I T I O N I N G

The standard of our work is a cut above the rest. And we ensure yours is too.

We provide the best equipment, materials and training – empowering you to position yourself as a premium provider in the market.

P R O C L E A N I N G G R O U P F R A N C H I S E 8

A F T E R - H O U R S F L E X I B I L I T Y

The majority of commercial cleaning occurs after hours – between 5pm and 9am.

So whether you’re looking for a full-time or part-time opportunity, you can work around your family or day job commitments.

It also means you can grow your business as quickly or as slowly as you want.

E X T E N S I V E T R A I N I N G & S U P P O R T

We believe that your success is our success. That’s why quality, comprehensive training is integral to our onboarding process.

What’s more, we also provide responsive ongoing support – and train any new staff if you decide to expand your workforce.

F A I R & C O M P E T I T I V E R O Y A L T I E S

As our franchisee, you’ll pay royalties of only 14% (ex GST).

With more of your hard-earned income in your own pocket, you’ll have more to invest in growth – or live the lifestyle you want.

S T R O N G S U P P L I E R R E L A T I O N S H I P S

We partner with trusted premium suppliers across Australia who offer us bulk-buy discounts (which we pass on to you).

That means you can be sure that you’ll be using the highest-quality equipment and materials available – at the best possible prices.

T A X A D V A N T A G E S

When you become a franchisee, you also become a business owner.

That means come tax time, you may be able to claim on all sorts of operating expenses – including fuel, loan repayments and phone bills.

Why become a ProCleaning Group franchisee?

P R O C L E A N I N G G R O U P F R A N C H I S E 9

W E ’ R E P I C K I N G U P N E W C L I E N T S A L L T H E T I M E

My friend and I wanted to start a business even though we didn’t

have a lot to invest. But with ProCleaning Group, we were able to

afford a franchise – and get it off the ground quickly. We’re still in

our first year, but we’re already earning a great income. We have

work in Parramatta, Bankstown and several other suburbs, and

we’re picking up new clients all the time.

Mafid IslamProCleaning Group Franchisee (NSW)

P R O C L E A N I N G G R O U P F R A N C H I S E 1 0

Your investment

E V E R Y T H I N G Y O U N E E D T O G E T S T A R T E D

Here’s what you get in every investment package.

S E L E C T Y O U R I N V E S T M E N T P A C K A G E

GUARANTEED MONTHLY INCOME

YOUR INVESTMENT (EX GST)

Package 1 Business Starter $1,000 $12,950

Package 2 Business Builder $4,000 $29,950

Want to earn an alternative amount each month? Not a problem. We can tailor a package just for you.

Branding and marketing

• Business cards

• Branded shirts

• Branded caps

• Pens

Chemicals

• Cream cleaner

• Toilet bowl & urinalcleaner

• Surface cleaner

• Floor cleaner

• Deodoriser

• Window cleaner

• Window detergent

Equipment

• Backpack vacuum

• Vacuum paper bags

• Round dusting brush

• Mop bucket

• Contractor handle

• Mop heads

• White toilet brush

• Soft grip grout brush

• Skirting board broomwith handle

• White handle

• Lambswool extensionduster

• Dustpan and brush set

• Squeegee

• General purposewindow buckets

• Green sponge scourer

• Blue silverlined glove

• Stainless steel scourer

• Vinyl gloves

• Wet floor sign

• Crevice tool

• Snappy scraper

• Microfibre cloths

• Bottles

• Spray triggers

P R O C L E A N I N G G R O U P F R A N C H I S E 1 1

The ProCleaning training program

1 2 3 4 5B U S I N E S S E S S E N T I A L S & P R O C L E A N I N G G R O U P

You begin your training by learning how to successfully run a ProCleaning Group franchise – and everything involved in becoming a business owner.

You’ll also learn more about our company, expectations, practices and standards.

Our comprehensive training program will ensure you build the best foundation to start your business – and launch it into success.

O N L I N E L E A R N I N G

Through our online module you’ll learn best practice cleaning techniques, and how to use our operational software and attendance systems.

At this stage, you’ll also earn your Occupational Health & Safety certificate and other qualifications.

O N - T H E - J O B T R A I N I N G

Shadowing our Operations Manager, this is your chance to put your knowledge into practice – and see our work in action.

You can continue this practical training for as long as necessary.

B U S I N E S S G R O W T H & S U S T A I N A B I L I T Y

During your final module, we teach you all about marketing and sales. This is how we prepare you to grow your business and manage your staff.

O N G O I N G S U P P O R T

At ProCleaning Group, we offer ongoing support and guidance whenever you need it. Available 24/7, our helpful team is only a phone call away.

P R O C L E A N I N G G R O U P F R A N C H I S E 1 2

F R O M E A R N I N G $ 8 K T O $ 2 4 K A M O N T H –

I N J U S T E I G H T M O N T H S

I was with another cleaning company for 14 years but didn’t see a

lot of growth potential. After joining ProCleaning Group however,

I went from earning $8K a month to $24K – in just eight months.

The CEO, Terry, has also been really supportive. Thanks to him, I

never feel like I’m doing this on my own.

Jacob LachinProCleaning Group Franchisee (NSW)

P R O C L E A N I N G G R O U P F R A N C H I S E 1 3

Next steps Ready to join ProCleaning Group – and become a successful business owner? Here’s what happens next.

A T T E N D A N I N I T I A L I N T E R V I E W

Get in touch to organise an initial interview. Here, we’ll tell you more about the opportunity, discuss your goals and select the right investment package for you.

P A Y A ( R E F U N D A B L E ) D E P O S I T

Keen to take the next step after your interview? If so, you’ll need to pay a $1K deposit. We’ll then send you the Franchisee Agreement and other documents about our business.

And if you change your mind within 14 days? We’ll refund your deposit.

R E A D A N D S I G N T H E D O C U M E N T A T I O N

Once you receive your documentation, please read everything carefully. We also recommend you consult your lawyer or accountant to ensure you have a clear understanding of your rights and responsibilities.

Then if you still wish to go ahead after 14 days (the cooling-off period), it’s time to sign the Franchisee Agreement and pay your investment in full.

B E G I N Y O U R T R A I N I N G

After you sign the agreement and pay the investment, we’ll work with you to organise a training schedule that suits you.

S T A R T R U N N I N G Y O U R B U S I N E S S

Within 90 days of your training, you can start running your business – and earning the guaranteed income you chose.

1 2 3 4 5

Let’s get startedBook an interview today – and begin your ProCleaning journey.

1300 860 256

info@procleaninggroup.com.au

procleaninggroup.com.au