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Wanda Best SPA DIRECTOR, AESTHETICIAN, LASER TECHNICIAN, MASSAGE THERAPIST [email protected] (817) 983-9232
QUALIFICATIONS
Driven leader who excels at exceeding business and personal goals for both sales and productivity. A proven track record of increasing customer satisfaction while growing the bottom line for the company. Recognized for keen business insight and translating concepts into action. Excels in resolving challenges with innovative problem solving, techical solutions and incorporating process improvement. Seasoned manager skilled at supervising teams of 20+ technicians and administrative staff. Focusing on the needs of others and delivering superior results has resulted in building a loyal customer base.
TECHNICAL SKILLS
• Facial and Skin Treatments • Fractional & Laser Skin Resurfacing
• Oxygen Treatments • IPL, Skin Tightening
• Microdermabrasion • Body Sculpting & Cellulite Treatments
• Chemical Peels • Laser Hair Removal
• Micro-current Re-sculpting • Microneedling
• Facial and Body Waxing/Sugaring • Dermal Planing
• Massage Therapy & Body Treatments • Laser Safety Officer
BUSINESS COMPETENCES
• Business & Product Marketing • Business Branding & Brand Management
• Ad Development: Google AdWords, SpaFinder, Spaboom, Yelp, Bing, Foursquare, City Search
• Social Media Mangement: Hootesuite, Facebook, Twitter, Pinterst, Google+, Instagram, LinkedIn
• Website Development & Maintenance: Go Daddy, Website Builder
• Email Campaigns: Constant Contact & Mail Chimp
• Blog Postings: Wordpress • Google Analytics
• Inventory & Vendor Mangement • Financial Mangement
• Networking Events • Event planning
EQUIPMENT & PRODUCT TRAINING
Equipment Training & Experince
Syneron E-Max, Alma Harmony, Pixel, Fraxel, Fractora Firm, Tite FX, Altus Cutera, Venus Freeze & Legacy, Endermologie, Hydrafacial, CO2 Cryotherapy, O2 Infusion, Dermasweep, Eclipse Micropen, Skin Pen, High Frequency, Galvanic, Avazzia Microcurrent
Product Knowledge and Training
Rhonda Allison, Obagi, Skinceuticals, Intraceuticals, Cosmedix, Results RX, GM Collins, Epicuren, Eminence, Nia 24, Dermalogica, Yonka, Aveda, Jane Iredale, GloMinerals, Allumera, Circ Cell, Artefill, Radiesse, Perlane/Restylane, Juvederm, Dypsort and Botox
WORK HISTORY
Beauty Nouveau, Keller TX May 2013 to present
Owner/Operator
Developed business plan, brand and strategy. Utilized marketing campaign through social media, Google AdWords, email and postal campaigns. Focused on client growth and relationship building. Created service and product menu. Provided personalized treatments to meet client goals that included skin treatments, massage therapy and body treatments. Skin service menu offered spa, corrective & oxygen facials, skin resurfacing peels, microdermabrasion & dermaplaning. Additional offerings included waxing, sugaring, semi permanent mascara, contouring body wraps, body treatments and massage therapy. Provided products and home care treatment plans through retail sales and promotions.
Derma Clinic, Keller TX August 2013 to November 2014
Medical Aesthetician
Treated aesthetic clients with micropeels, dermaplaning, CO2, Dermasweep, IPL, Pixel, spider viens & Laser Hair Removal. Maintained client records. Developed treatment plans & options. Assisted with marketing and Open House events.
Hormonal Health and Wellness Centers, Southlake TX August 2011 to May 2013
Director of Medical Aesthetics, Medical Aesthetician, Laser Hair Removal Technician
Corinthian Wellness Spa, Southlake TX November 2007 to July 2011
Medical Director Dr. Jesse Smith
Team Leader, Retail Business Manager, Esthetician, Massage Therapist and Nail Technician
Terrace Retreat Day Spa, Southlake TX October 2003 to November 2007
Team Leader, Retail Business Manager, Esthetician, Nail Technician (Natural & Arificial) and Massage Therapist
Ultimate SalonSpa & Ultimate Tan, Decatur TX June 1994 to April 2003
Owner and Operator, Hair Stylist, Esthetician, Nail Technician (Natural & Artificial), Massage Therapist. Developed and managed daily business. Managed 20 staff members.
EDUCATION AND TRAINING
University North Texas Accounting
Tarrant County College Computer Science
North Central Texas College Cosmetology License # 1047631
Academy of Healing Arts Massage Therapy License # MT037999
International Dermal Institute
Medical Aesthetics Certification
Texas Massage Institute
Advanced 100-Hour CORE Program
Texas Laser Institute
Laser Hair Removal Professional
License #ZP11225
ATI
Aesthetic Laser Applications
IPL,Skin Tightening, Fractional Resurfacing,
Laser Acne & Leg Vein