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WAFERMAKER CRISIS PR Team: Heather Goss, Elissa Meisenheimer, Joe McSweeney, Kamillah Hill

WAFERMAKER CRISIS PR Team: Heather Goss, Elissa Meisenheimer, Joe McSweeney, Kamillah Hill

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Page 1: WAFERMAKER CRISIS PR Team: Heather Goss, Elissa Meisenheimer, Joe McSweeney, Kamillah Hill

WAFERMAKER CRISIS

PR Team: Heather Goss, Elissa Meisenheimer, Joe McSweeney, Kamillah Hill

Page 2: WAFERMAKER CRISIS PR Team: Heather Goss, Elissa Meisenheimer, Joe McSweeney, Kamillah Hill

Problem

India pesticide gas leak Wafermaker fire Dangerous chemicals used on-

site Plant located next to

Elementary School Parents and community fearful

Page 3: WAFERMAKER CRISIS PR Team: Heather Goss, Elissa Meisenheimer, Joe McSweeney, Kamillah Hill

Situation Analysis

Good standing in community Silicon wafer manufacturer Company follows safety

protocols Many employees live in Oakleaf Excessive media coverage

-Wafermaker Fire -India gas leak

Page 4: WAFERMAKER CRISIS PR Team: Heather Goss, Elissa Meisenheimer, Joe McSweeney, Kamillah Hill

GOAL

For Wafermaker to be perceived as a safely operating plant.

Page 5: WAFERMAKER CRISIS PR Team: Heather Goss, Elissa Meisenheimer, Joe McSweeney, Kamillah Hill

Primary Focus

Parks Elementary School PTO / Parents of Parks’ students Community Employees Media Government Agencies Stockholders / Investors

Page 6: WAFERMAKER CRISIS PR Team: Heather Goss, Elissa Meisenheimer, Joe McSweeney, Kamillah Hill

Objective 1: Parks Elementary School

To communicate effectively and efficiently with the Parks Elementary school so they are equipped with accurate information regarding the Wafermaker plant's safety procedures.

Page 7: WAFERMAKER CRISIS PR Team: Heather Goss, Elissa Meisenheimer, Joe McSweeney, Kamillah Hill

Objective 1: Strategies

Strategy 1: Private School Meeting

Strategy 2: Public School Meeting

Strategy 3: Chip’s Video

Strategy 4: Chip’s Art Contest

Page 8: WAFERMAKER CRISIS PR Team: Heather Goss, Elissa Meisenheimer, Joe McSweeney, Kamillah Hill

Objective 2: PTO / Parks Elementary Parents

To diffuse negative emotion about Wafermaker’s use of chemicals to the parents so they believe Wafermaker is a safely operating plant.

Strategy: Luncheon with

speech

Page 9: WAFERMAKER CRISIS PR Team: Heather Goss, Elissa Meisenheimer, Joe McSweeney, Kamillah Hill

Objective 3: Community

To demonstrate safety procedures to the community to alleviate concerns about the plant's impact on Oakleaf.

Strategy: Open plant tours

Page 10: WAFERMAKER CRISIS PR Team: Heather Goss, Elissa Meisenheimer, Joe McSweeney, Kamillah Hill

Objective 4: Employees

To inform employees about the consequences of the fire so they support Wafermaker's image of being a safely operating plant.

Strategies: Company meetings Complaint avenues

Page 11: WAFERMAKER CRISIS PR Team: Heather Goss, Elissa Meisenheimer, Joe McSweeney, Kamillah Hill

Objective 5: Media

To provide complete information to the media so they accurately report the facts regarding the Wafermaker plant.

Strategies: Press Conference Media kit

Page 12: WAFERMAKER CRISIS PR Team: Heather Goss, Elissa Meisenheimer, Joe McSweeney, Kamillah Hill

Objective 6: Government Agencies

To address the plant's use of chemicals to the various government agencies so they reduce anxiety related to the procedures used at Wafermaker.

Strategies: City Hall Meeting Media Kit

Page 13: WAFERMAKER CRISIS PR Team: Heather Goss, Elissa Meisenheimer, Joe McSweeney, Kamillah Hill

Objective 7:Stockholders/ Investors

To communicate that Wafermaker is not a high-risk investment to the company's stockholders so that they will maintain their current stock portfolio with the company.

Strategy: Information packet

Page 14: WAFERMAKER CRISIS PR Team: Heather Goss, Elissa Meisenheimer, Joe McSweeney, Kamillah Hill

Thank you!