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WAFERMAKER CRISIS
PR Team: Heather Goss, Elissa Meisenheimer, Joe McSweeney, Kamillah Hill
Problem
India pesticide gas leak Wafermaker fire Dangerous chemicals used on-
site Plant located next to
Elementary School Parents and community fearful
Situation Analysis
Good standing in community Silicon wafer manufacturer Company follows safety
protocols Many employees live in Oakleaf Excessive media coverage
-Wafermaker Fire -India gas leak
GOAL
For Wafermaker to be perceived as a safely operating plant.
Primary Focus
Parks Elementary School PTO / Parents of Parks’ students Community Employees Media Government Agencies Stockholders / Investors
Objective 1: Parks Elementary School
To communicate effectively and efficiently with the Parks Elementary school so they are equipped with accurate information regarding the Wafermaker plant's safety procedures.
Objective 1: Strategies
Strategy 1: Private School Meeting
Strategy 2: Public School Meeting
Strategy 3: Chip’s Video
Strategy 4: Chip’s Art Contest
Objective 2: PTO / Parks Elementary Parents
To diffuse negative emotion about Wafermaker’s use of chemicals to the parents so they believe Wafermaker is a safely operating plant.
Strategy: Luncheon with
speech
Objective 3: Community
To demonstrate safety procedures to the community to alleviate concerns about the plant's impact on Oakleaf.
Strategy: Open plant tours
Objective 4: Employees
To inform employees about the consequences of the fire so they support Wafermaker's image of being a safely operating plant.
Strategies: Company meetings Complaint avenues
Objective 5: Media
To provide complete information to the media so they accurately report the facts regarding the Wafermaker plant.
Strategies: Press Conference Media kit
Objective 6: Government Agencies
To address the plant's use of chemicals to the various government agencies so they reduce anxiety related to the procedures used at Wafermaker.
Strategies: City Hall Meeting Media Kit
Objective 7:Stockholders/ Investors
To communicate that Wafermaker is not a high-risk investment to the company's stockholders so that they will maintain their current stock portfolio with the company.
Strategy: Information packet
Thank you!