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high degree of communitymobilisation and awareness.

DUDA, Indore and Jabalpurare responsible for the imple-mentation of the Project. DUDA

will set up the water treatmentand bottling plant to meet thedrinking water requirements ofthe proposed poor householdsat most affordable rate. DUDAwill also mobilize the commu-nity for operation and mainte-nance of CPWBS and sensi-tize/create awareness amonggovernment functionaries, po-litical representatives and thecommunity for demand genera-tion.

A Development of Women andChildren in Urban Areas(DWACUA) group will be in-charge of total operation andmanagement of the scheme.DUDA will operate as Facilitat-ing Agency and the DWACUAgroup will function as the Im-plementation Agency.

The DWACUA Group and theinvolvement of community playa significant role in the project,right from the planning and

designing wherein the designand estimation of the waterscheme units shall be based onthe DWACUA Groups choice,the technological options areas communitys acceptability,adaptability and affordabilityand the site conditions such asavailability and reliability ofelectricity supply, quality of

UN-HABITAT in partnershipwith the District Urban Develop-ment Agency (DUDA), Indoreand Jabalpur has taken theinitiative for supplying safedrinking water at most afford-

able rates to the urban poorfamilies in the city of Indoreand Jabalpur by setting upCommunity-managed Pro-poorWater purification and BottlingSchemes (CPWBS) under Wa-ter for Asian Cities Programmeusing traditional water sourceswith appropriate distributionsystems.

The CPWBS is a process pro-ject designed to enable thecommunity to have access toacceptable, adaptable, sustain-able and affordable safe drink-ing water. The reform processdoes not end with the physicalcompletion of water supplyschemes, but in several ways, itmarks the beginning of a newand more challenging phase inthe process where theDWACUA Group has to shoul-der the responsibility of opera-tion and maintenance of thesystem.

This entails putting into opera-tion the decisions taken by thecommunity with regard to tariffstructure, water charges fromthe users, ensuring proper qual-ity and maintenance of thesystem so as to ensure reliableand regular supply of safedrinking water, which requires

Volume II - Issue 12

Community-managed Pro-poor Water Bottling in M.P.

October 2006

Secretary, UADD visits

CMWSS, Indore

2

Capacity Building Pro-

gramme at National Insti-

tute of Financial Mgmt.

2

Demonstration of Water

Bottling System in Nepal

3

Sanitation Services im-

provement in urban poor

communities in Hetauda

4

INSIDE THIS ISSUE:

Among themany things Ilearnt as a presi-dent, was thecentrality of wa-ter in the social,

political and eco-nomic affairs ofthe country, thecontinent and theworld

Nelson Mandela,World Summit on

SustainableDevelopment, 2002

Civilized mancould embark onno task noblerthan sanitary re-form

Boston Board of Health,1869

ground water etc. must also befactored in by the DWACUAGroup while making choice oftechnology. The DWACUAGroup shall be trained toequip their abilities in the plan-

ning, designing, implementa-tion, operation, maintenanceand management of schemesof their choice. The implemen-tation and commissioning ofthe project has also been su-pervised by the DWACUAgroup under the guidance ofDUDA. The DWACUA Groupshall take over for operationand maintenance after theproject is completed.

After the completion of theproject, 700 households livingin slums of Dwarkapuri in In-dore and 600 householdsBheron Nagar, Bajnanath areaaround Sangram Sagar Lakeliving in slum areas in Jabalpurcity of Madhya Pradesh shallbe benefited with safe drinkingwater, as per WHO specifica-tions, at affordable rates underthis project. The project alsoprovides capacity building andtraining to the community for

managerial skill enhancementfor project sustainability.

The Project is expected to becompleted in 8 months. Thetotal capital investment for theinstallation of the system hasbeen estimated at Rs. 11 Lacs(US$ 25,000) including thecost of land, civil constructionand the equipments.

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PAGE - 2 October 2006

Mr. Bert Diphoorn, the new Chief of Wa-ter, Sanitation and Infrastructure Branch(WSIB), UN-HABITAT Nairobi and Mr. Andre Dzikus, the Programme Manager,Water for Cities Programme visited WAC

project sites in Indore on 23 September2006. The Mission visited the works ofCommunity Managed Water SupplyScheme (CMWSS) at Shiv Nagar wherethe Over-Head Tank has recently beenconstructed under the project. The Chiefalso inaugurated the laying of distributionnetwork under the project. Later the Mis-sion had consultation with the beneficiariesof the project. During the consultationsresidents raised the demand for creation ofsanitation facilities in the area. The Mis-

UN-HABITAT Mission visits ongoing WAC projects in Indore

sion agreed in principle to provide supportfor shallow sewer based sewerage systemfor the area. During the visit Mr. VivekShrotriya, Joint Collector and Project Offi-cer, DUDA was also present.

The mission inspected the HVWSHE WAT-SAN classroom setup at Bal Vinay Mandir,Indore. The mission interacted with thestudents doing water quality analysis as apart of learning exercise under theHVBWSHE programme as well as teachersparticipating in an awareness workshop.

The mission also visited Amba Khedi and Ambe Nagar slums being taken underSlum Environmental Sanitation Initiativewhere the individual toilets have been

constructed and had consultations withmembers of Self Help Groups and Commu-nity Water and Sanitation Committees. Additional Commissioner and City Engi-neer of IMC, Regional Manager,WaterAid India and the representatives oflocal NGO partner Bharatiya GraminMahila Sangh were also present duringthe visit.

The mission had a discussion with the Di-rector, SGSITS, Indore on the proposal forinstitutionalization of capacity buildingprogramme on rooftop rainwater harvest-ing (RRWH) and wastewater reuse. Themission also visited the location of theproposed project in SGSITS.

Mr. Sewaram, Secretary of Ur-ban Administration and Develop-ment Department, Government ofMadhya Pradesh inspected theCommunity Managed WaterSupply Scheme (CMWSS) beingimplemented in Shiv Nagar,Indore. The Commissioner had aconsultation with the communityon implementation of the schemeand was briefed by Officer In-charge, DUDA, Indore on the

concept of the revolving waterfund for meeting the share ofcommunity upfront cost of con-struction. He appreciated the collectiveefforts made by the residents and ex-

Secretary, UADD visits CMWSS, Indore

pressed confidence regarding the op-erationalising of the scheme in a sus-tainable manner.

The Municipal bodies are facing challenges for re-ducing losses and generating revenue to provideurban basic services. Major challenges are to reducenon-revenue water from the present 50-65% to 15%,tariff rationalization in a manner that the debt servic-ing is possible without problems, at the same time thehouseholds below the poverty line are able to accessthese services at the affordable tariff rates.

In support of this, UN-HABITAT in coopera-tion with National Insti-

tute of Financial Man-agemen t (N IFM) ,Faridabad organisedcapacity building pro-grammes on ProjectPlanning, FinancialManagement and Ac-counting Reforms forthe departmental headsand personnel of ac-counting services of theMunicipal Corporations in May and August 2006wherein 28 senior and middle level officers of theUrban Water Supply and Environmental ImprovementProject (UWSEIP) and Municipal Corporations ofMadhya Pradesh participated.

Besides introductory session the programme wasdivided into three different modules:

Module 1: Project Planning & Management;

Module 2: Accounts Keeping and AccountsReforms; and

Module 3: Private Fund Mobilisation & Procure-ment Norms for Externally Aided Projects.

Capacity Building Programme atNational Institute of Financial Mgmt.

The Divisional Commissioner ofGwalior, Mr. Komal Singh accompa-nied by the Chief Technical Advisor, WAC, UN-HABITAT, India, Commis-sioner and Project Manager ofGwalior Municipal Corporation visited

Community Managed Water SupplyScheme being implemented in RamajiKa Pura, Subhash Nagar, Islampura,as well as to New Mehera Colony andLakshman Pura where Slum Environ-mental Sanitation Initiative is beingimplemented. The Commissioner heldextensive consultation with the commu-nity to get feedback on implementa-tion of these schemes. During the dis-cussion he appreciated the collective

WAC Project Activities in Gwalior reviewedefforts of the people and exuded confi-dence that the Community Water andSanitation Committee would be able toshow way to other poor residents of thecity to tackle and manage problems ofwater and sanitation through these

initiatives.Mr. Komal Singh also reviewed theWAC activities in Gwalior. The meetingwas attended by the Commissioner,and Project Manager of GMC and theDirector of Sambhav, the NGO partnerof UN-HABITAT for implementation ofSESI in Gwalior. The CTA, WAC, Indiabriefed him about various activitiesbeing implemented under WAC inGwalior city.

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approaches. These meetings will also be utilised for demandcollection, for assessing willingness to pay and for membershipregistration.

Establishment of Users' Committee

A User' Committee (UC) will be established to involve them rightfrom the initiation stage of the project formulation and implemen-tation so that they are fully aware about the project and arecapable to take over the system after its established. Details ofthe project formulation like the type of water treatment facility tobe established depending upon the water quality of the sourceidentified, water bottling and quality assurance system and tarifffixation will be finalized in close consultation with the UC.

Formulation of business plan

Local entrepreneurs will be contacted and discussions will be

held to identify an entrepreneur to run the system. For this train-ing on business development, finance and marketing will beprovided and a business plan including the financial and mar-keting strategies will be designed by the entrepreneur in closecoordination with the UC. Additionally, operation and mainte-nance strategy of the system will also be developed. Further-more, training on daily management and operation will also beprovided. A practical and viable system will be developed inorder to recover the production cost and maintenance cost of theplant so that the plant would be sustainable.

Mass Campaign

Mass campaigns will be conducted to make the communityaware on water and sanitation issues and the need for safe

water and hygiene behaviour for healthy living. They will thenbe able to understand the need of the proposed water treatmentand bottling system. This will be conducted by using variousmass communication and awareness materials like IEC materi-als, street drama performances, etc.

Sustainability of the Project

Sustainability of the project can be ensured because:

The project is demand driven;

Users will be involved right from the beginning of the pro-ject implementation;

Empowering the Users' Committee to enable them to take

the responsibility of operation & maintenance and manage-ment of the system; and

Cost recovery mechanism with participation of consumer.

The Project is expected to be completed in 6 months. The projectwill be monitored regularly and the progress of the project willbe presented in monthly reports based on which the project willbe replicated in other needy parts of the district and throughoutthe country.

VOLUME II - ISSUE 12 PAGE - 3

UN-HABITAT under Water for Asian Cities Programme is part-nering with Urban Environment Management Society (UEMS),

Nepal to implement a demonstration project for setting up awater treatment and bottling system with the aim to provide safebottled water to the community of Chyasal, Lalitput in Kath-mandu at a very minimal charge.

Chyasal has been selected for the proposed pilot project.Chyasal, ward no 9, is one of the core wards of the Lalitpur Sub-Metropolitan City which is adjoining ward no. 34 of KathmanduMetropolitan City in the North and surrounded by Ward Nos.8,11, and 22 of LSMC in the South and the West respectivelyand Imadole Village Development Committee (VDC) of Lalitpurin the East. Chyasal has a total household with 1370. A recenthousehold survey carried out by UEMS indicated that 332 poorhousehold with total population of 1819 willing to have bottledwater.

The main goal of this project is to contribute in addressing short-age of safe drinking water in Chyasal of LSMC by setting up asustainable water distribution system through treatment and bot-tling of water from traditional water sources to the urban poorfamilies. The specific objectives of the project are:

Establish a model demonstration water treatment and bot-tling system:

Provide safe and affordable drinking water especially to thepoor inhabitants of the community;

Strengthen the community to owe and manage the system;

Share experience for replication in other communities within

and outside the Kathmandu Valley; and

Demonstrate activities to Nepal Water Supply Corporationand Kathamndu Valley Water Supply Reforms programmeto scale up the activities.

The following will be the project implementation approach:

Formation of Steering Committee

A steering committee comprising of representatives from LMSC,UN-HABITAT, NWSC, UEMS and the local Users Committeewill be formed to advise and back stop the project activitieswhenever required for the successful implementation of the pro-ject.

Community ConsultationSeries of community meetings will be organized to inform thecommunity about the proposed project and to generate massivepublic awareness about the concept, need and importance ofthe project. Another important activity which will be conductedduring these meetings is the finalization of water source to beused for establishment of the system. It will aim to identify needs,barriers to ownership/demand and uptake of water sources anddetermine community priorities by adhering to participatory

Demonstration of Water Bottling System for Urban PoorCommunities in Kathmandu Valley planned

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Editorial BoardHazari Lal, Director, Government of IndiaMalay Shrivastava, Commissioner, UADD, State Govt. of M.P

Krishna Prasad Acharya, Jt. Secretary, MPPW, Govt. of Nepal

Debashish Bhattacharjee, ADB, India Resident Mission

Aniruddhe Mukerjee, CTA, UN-HABITAT, Bhopal

Roshan Raj Shrestha, CTA, UN-HABITAT, Nepal

EditorKulwant Singh, CTA, UN-HABITAT, New Delhi

UN-HABITAT in partnership with ENPHO, Nepal has prepareda project to build upon and consolidate the on-going formal/informal engagement under Water for Asian Cities Programme.

With technical input and financial support from UN-HABITAT,the Project will: (a) augment water, environmental sanitation,and waste management programmes for the urban poor in fourcommunities selected for the poverty reduction programme ofHetauda Municipalities, (b) enhance institutional capacity ofHetauda Municipality and local communities to both effectivelyand efficiently plan, manage and monitor urban programmes,and (c) supplement the efforts of the ADB financed Urban andEnvironment Improvement Project (UEIP) in addressing issuesrelated to sanitation and poverty reduction.

While strengthening urban programme of both UN-HABITATand ENPHO in Nepal, the proposed project is expected to dem-onstrate an effective model of partnership for development of

fast track implementation and demonstration of community-based urban water supply, environmental sanitation, wastemanagement and hygiene programme for the urban poor.

The main objective of this project is to contribute towards pov-erty reduction and slum improvement through community based

water and sanitation programmes in Hetauda Municipality. Theprimary focus of the project is to supplement the efforts of the ADB financed UEIP and GTZ supported UDLE in addressing

issues related to water, sanitation and poverty reduction. Follow-ing are the specific objectives:

Demonstrate community based water and sanitation inpartnership with key stakeholders;

Build the capacity of Municipality and local groups in im-proving water supply and sanitation with active supportfrom communities;

Improve environmental sanitation; and

Increase community awareness water and sanitation issues

The project will focus its activities in the four poor settlementsthat have been identified by Hetauda Municipality as prioritysettlements. Besides this, the project will also promote householdwaste management in some other clusters in Hetauda as re-quested by the Municipality. Overall the project will have fivemajor components: i) Project management, ii) traditional watersource improvement, iii) sanitation improvement, iv) solid wastemanagement and v) capacity building.

Sanitation Services improvement in urban poor communities inHetauda Municipality

PAGE - 4

UN-HABITAT

Water for Asian Cities ProgrammeRegional Office

EP-16/17, Chandragupta Marg, Chanakyapuri

New Delhi - 110021 (India), Tel: +91-11-42225019 / 22

Fax: +91-11-24104961, Web: www.unhabitat.org/water

WAC Project Office in India

E-1/191, Arera Colony, Bhopal,Madhya Pradesh, India

Tel: +91-755-2460835/36Fax: +91-11-2460837

Email: Wac.India@unhabitat.org

WAC Project Office in Nepal

UN House, Pulchowk, GPO Box 107,Kathmandu, Nepal

Tel: +977-1-5536699Fax: +977-1-5548597

Email: Wac.Nepal@unhabitat.org

A seminar on "Communicating Your Key Messages" was organ-ized in Hotel Himalaya, Kupandole on September 27, 2006with a view that communication is an important part of anyprogramme. A programme may not have the expected output in

the absence of effective communication of its key messages tothe target group though it may be successful in the project level.

The programmes of UN Habitat Water for Asian Cities Pro-gramme are very important in the public level though they mayappear small. So, the importance of disseminating its messagesin the media and the public is not less.

The seminar was attended by 20 participants from the memberorganizations of NGO Forum for Urban Water and Sanitation.The participants were given some valuable tips about effective

communication by the resource person, Dick de Jong, Informa-tion Consultant of UN Habitat Water for Asian Cities Pro-gramme.

The participants of the seminar opined that the programme was

very useful but very short and they hoped that such a pro-gramme will be organized in the future as well so that theylearn the basics of effective communication skills from experi-enced persons like Mr. Dick.

Similarly, Mr. Dick told that this programme is too short to becompleted in a half day. However, he tried his best to deliver asmuch as possible in the available time period. He also assuredto keep in touch with the participants through e-mails and givenecessary suggestions when needed.

Seminar on "Communicating Your Key Messages" concluded