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Status Amount Disputed Actual Savings Estimated Savings Activities Location NAICS Complainant Number Date Name Contact Phone Toll Free Email Getty Images 605 5th Ave S Ste 400 Seattle, WA 98104 (206) 925-6753 copyright.complian [email protected] m 434255 7/24/2013 Respondent(s) Complaint Vancouver - Consumer Protection Division Date Added Activity Type Activity 7/24/2013 Intake Notes C names her business as respondent. Per summary, Getty Images is currently assigned as the respondent. 7/26/2013 Email to Complainant C 1st Letter to Complainant To: [email protected] 7/26/2013 Email to Respondent R 1st Letter to Respondent To: copyright.compliance@gettyimages.com 541920-Photographic Services Assignee Egeler, Connie C $0.00 $1,545.00 $0.00 Code Practice 404 Collection Practices 316 Billing Issues Practice(s) Closed Referral(s) Name Contact Phone Contact Phone Email 434255 Catalyst Complaint Cover Page Name Phone Day Phone Evening Email Cynthia Flanders 10006 Wildwood Rd Kensington, MD 20895 (301) 641-4727 (301) 897-3410 cflanders@managefearlessl y.com 1 of 2 434255

WA State AG Complaint - 156

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Status

Amount Disputed

Actual Savings

Estimated Savings

Activities

Location

NAICS

Complainant

Number

Date

Name Contact Phone Toll Free Email

Getty Images605 5th Ave S Ste 400Seattle, WA 98104

(206) 925-6753 [email protected]

434255

7/24/2013

Respondent(s)

Complaint

Vancouver - Consumer Protection Division

Date Added Activity Type Activity

7/24/2013 Intake Notes C names her business as respondent. Per summary, Getty Images is currently assigned as the respondent.

7/26/2013 Email to Complainant C 1st Letter to Complainant To:[email protected]

7/26/2013 Email to Respondent R 1st Letter to Respondent To:[email protected]

541920-Photographic Services

Assignee Egeler, Connie C

$0.00

$1,545.00

$0.00

Code Practice

404 Collection Practices

316 Billing Issues

Practice(s)

Closed

Referral(s)Name Contact Phone Contact Phone Email

434255

CatalystComplaint Cover Page

Name Phone Day Phone Evening Email

Cynthia Flanders10006 Wildwood RdKensington, MD 20895

(301) 641-4727 (301) 897-3410 [email protected]

1 of 2434255

Date Added Activity Type Activity

8/14/2013 Email from Respondent

8/21/2013 Email to Complainant Csup Closing Unadjusted (C-UNJ) To:[email protected]

8/21/2013 Email to Respondent Rsup Closing No Adjustment (R-UNJ) To:[email protected]

8/21/2013 Resolution-UNADJUSTED

9/9/2013 Email from Complainant I then resent her the UNADJ letter

9/9/2013 Email to Complainant Csup Closing Unadjusted (C-UNJ) To:[email protected]

2 of 2434255

Description

I received a letter from Getty Images stating that I had violated US copyright law, title 17 due to the unlicensed usage of photo images on my website. There were six images in questions, all of which I have removed from my site. They are demanding anywhere from $80.00 per photo to $1065.00 per image. They did not supply any substantiating documentation validating that they in fact own these images. I found these images in the public domain with no watermark or copyright attachment to any of them. I sent them an email immediately apologizing and requesting a number to call. Since then, I've gone online and found a website that recommended I file a complaint with you as the company is located in Seattle. The complaints against this company are voluminous. I have a letter ready to send certified mail requesting they provide backup documentation as to their legal rights to these photos. But will wait until I hear back from you.The letter is 9 pages, not including the screen shots, but I can scan and upload if you need it.

Complaint Description

Catalyst Report