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A Product Quality Deficiency Report from 2013 flagging a problematic part that, if put on a weapon and fired, “may cause internal damage to weapon leading to shrapnel discharge.” The deficiency was first flagged in 2009 but at the time was considered an isolated case and not investigated further. “All defective stock was supposed to be removed at the time of the previous investigation, but the part referenced in this current report must have inadvertently made it into the supply system,” noted one investigator.
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PRODUCT QUALITY DEFICIENCY REPORT (PQDR)
CATEGORY REPORT CONTROL NUMBER (RCN)
DATE
1a. FROM (Original Office Mailing Address - include DoDAAC) 1b. ORIGINATOR NAME, TELEPHONE NUMBER & E-MAIL ADDRESS
2a. TO (PQDR Screening Point) 2b. SCREENING POINT NAME, TELEPHONE NUMBER & E-MAIL ADDRESS
3. DESCRIPTION OF DEFICIENCY (Describe in detail what is wrong, circumstances prior to the difficulty, probable cause, any action taken, and recommendations.Attach copy of supporting documents. Continue on separate sheet if necessary. Ensure that the description answers the questions listed in the instructions on the back of this form.)
4. DATEDEFICIENCYWASDISCOVERED
5. DEFICIENT ITEM NATIONAL STOCKNUMBER (NSN)
6. DEFICIENT ITEM NOMENCLATURE 7. OPERATING TIME AT FAILURE
8. DEFICIENT ITEM PART NUMBER
9a. MANUFACTURER'S CAGE CODE
9b. MANUFACTURER /CITY /STATE
10. QUANTITY a. RECEIVED: b. INSPECTED: c. DEFICIENT: d. IN STOCK:
11. SERIAL, LOT, ORBATCH NUMBER
12a. ITEM 12b. DATE MANUFACTURED, REPAIRED, OR OVERHAULED
12c. LAST REPAIR FACILITY CAGE /DODAAC, REPAIR DEPOT /CITY /STATE
13a. CONTRACT NUMBER 13b. REQUISITION/DOCUMENT NUMBER 13c. PURCHASE ORDER NUMBER
14. GOVERNMENT FURNISHED MATERIAL 15a. ITEM UNDER WARRANTY 15b. WARRANTYEXPIRATION DATE
16. END ITEM EIC/WUC/TAMCN
17. NEXT HIGHER ASSEMBLY a. NSN b. NOMENCLATURE c. PART NUMBER d. SERIAL NUMBER
18. END ITEM a. NSN b. NOMENCLATURE c. TYPE/MODEL d. SERIAL NUMBER
19. CURRENT DISPOSITION OF DEFICIENT ITEM (the Exhibit)
20. LOCATION OF DEFICIENT MATERIAL (e.g. Base, Camp, Station)
21. ACTION REQUESTED
Standard Form 368 (REV. 5/2011)
II W81XCB-13-0001 01/08/2013
W81XCBW8SE MI ARNG FMS 17A 3323 N MARTIN LUTHER KING BLVDLANSING, MI 48906-2934 US
W91AS2ARMAMENT RESEARCH DEVELOPMENT AND QEP1 RODMAN AVEROCK ISLAND, IL 61299-7300 US
QDR ROCK ISLAND (TACOM)[email protected]
FIRING PIN HOLE IS OBLONG AND IMPROPER SIZE.
01/08/2013
9B-1005-013926194 BOLT,BREECH
12540412 3S679FN MFG LLC797 OLD CLEMSON RDCOLUMBIA, SC 29229-4203 US
1110
SERIAL NO. NEW
W52H09--0-6--D-0-019 W81XCB23520008 W52H09-06-D-0019
YES NO
HOLDING EXHIBIT
-
Not Provided
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PRODUCT QUALITY DEFICIENCY INVESTIGATION REPORT SUPPLEMENT SHEETRCN: W81XCB-13-0001
STATUS: INVESTIGATION CONDUCTED WITH EXHIBIT
ACTION POINT ACTIVITY:
SC0700 DEFENSE LOGISTICS AGENCY 3990 E BROAD ST COLUMBUS, OH 43218-3990 US
SUPPORT POINT ACTIVITY: NONE
UII: NONE
CSI: NArmy CSI: NArmy CAI: N
DEFECT ATTRIBUTE CODES: 1AH-MANUFACTURING PROCESS
PARENT-CHILD PQDR: NONE
NOTE: PQDR COUNTS ARE CALCULATED FROM 3 YEARS PRIOR TO THIS PQDR DATE OF SUBMISSION
PREVIOUS PQDR FOR THIS NSN: NONE
PREVIOUS PQDR FOR THIS CAGE AND NSN: NONE
MATERIAL LEVEL CODE: NOT APPLICABLE
MIR: NONE
ATTACHMENTS: PQDR ON BREECH BOLT.doc - Pictures provided by originator of the defect in question, PQDR ON BREECH BOLT 1.doc - Comparison between a known good breech bolt firing pin hole and the exhibit in question
FINDINGS AND RECOMMENDATIONS OF INVESTIGATION: CAUSE CODE: N - CONTRACTOR NONCOMPLIANCE COST CODE: C - COST TO GOV'T (COMMERCIAL SUPPLIER) CREDIT CODE: X - NO CREDIT AUTHORIZED DEFECT RESPONSIBILITY: A - PRIVATE CONTRACTOR DEFECT VERIFIED IND: Y - DEFECT VERIFIED PREVENTIVE ANSWER TYPE: 2 - SATISFACTORY PA CORRECTIVE ACTION TAKEN: S - NO CORRECTIVE ACTION MATERIAL SCRAPPED
INVESTIGATION RESULTS: Please see a summary of the contractors response to PQDR:
Summary of Complaint:Per PQDR W81XCB-13-0002 ¿Miss manufacturered breech bolt firing pin hole oblong shape not round¿ [sic]
Cause of Deficiency:A. Validation of Reported DeficiencyPart reviewed at FNM. Problem as stated above confirmed. Part confirmed as manufactured by
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FNM by manufacturer¿s identification mark. Contract number cannot be definitively determined.
B. Cause of Deficiency:(As stated in PQDR W806CM-09-0002, dated 01/27/2010)FNMI resourced the thermal deburr operation due to plant closing. The same processing equipment moved to the new supplier. This new supplier was approved by providing conforming 1st article and production parts. Thermal deburr personnel then changed parameter settings resulting in excessive blast pressure. This caused oval shaped firing pin hole.
C. Responsibility for Deficiency:The deficiency is the responsibility of FN Manufacturing, LLC.
Corrective Action: The thermal deburr operation is no longer in use (Last receipt of thermal deburred parts was Feb 2012). FNM deburrs all M249 breech bolts by hand during the manufacturing process. The firing pin hole is in the as-received condition in the bolt blank from the supplier. No deburring takes place with respect to the firing pin hole at FNM.
Contractors Position with Respect to Repair or Replace: FNM to replace with new Bolt.
J. Myers10-29-201311-22-2013 (Rev 1)
**************************************************************
DLA INVESTIGATION RESULTS
DISCREPANCY CODE: Q2DISCREPANCY NARRATIVE: W81XCB23520008 SERIAL BATCH CODE: IF PART WOULD HAVE BEEN PUT ON A WEAPON AND FIRED MAY CAUSE INTERNAL DAMAGE TO WEAPON LEADING TO SHRAPNEL DISCHARGE FIRING PIN HOLE IS OBLONG AND IMPROPER SIZE. (ATTACHMENTS ARE AVAILABLE IN PDREP)DISPOSITION CODE: ADDISPOSITION NARRATIVE: CLOSING LETTER DEFENSE LOGISTICS AGENCY DLA LAND AND MARITIME POST OFFICE BOX 3990 COLUMBUS, OH 43218-3990 IN REPLY REFER TO DLA LAND AND MARITIME- FLDA ,,,,,,,,,, DATE: APRIL 29, 2013, 2013 MEMORANDUM FOR: SCREENING POINT: W91AS2 ARMAMENT RESEARCH DEVELOPMENT AND QEP 1 RODMAN AVE ROCK ISLAND, IL 61299-7300 US ORIGINATOR: W81XCB W8SE MI ARNG FMS 17A 3323 N MARTIN LUTHER KING BLVD LANSING, MI 48906-2934 US ATTN:
SUBJECT: CLOSING ACTION FOR PQDR ,, REPORT CONTROL NUMBER (S): W81XCB-13-0001 QUALITY NOTIFICATION NUMBER (S): 201632735 NATIONAL STOCK NUMBER (NSN): 1005-01-392-6194 NUMBER OF UNITS AND TOTAL COST: QTY: 1 EACH - TOTAL COST: CONTRACT NUMBER: UNKNOWN,, SEVERITY CLASSIFICATION: MAJOR DEFECT RESPONSIBILITY: CONTRACTOR ,,,, FINDINGS OF INVESTIGATION: THE ORIGINATOR STATES THE FIRING PIN HOLE IS OVAL SHAPED AND INSPECTION CRITERIA IN THE TM STATES THIS CONDITION IS NOT ALLOWABLE. DLA FINDS THE COMPLAINT TO BE VALID AND HAS CONDUCTED AN INVESTIGATION. IT IS SUSPECTED THIS DEFICIENCY WAS ORIGINALLY INVESTIGATED IN A PREVIOUS PQDR, W806CM-09-0002. THIS DEFECT IS BELIEVED TO BE RELATED TO THIS PROBLEM. ALL DEFECTIVE STOCK WAS SUPPOSED TO BE REMOVED AT THE TIME OF THE PREVIOUS INVESTIGATION, BUT THE PART REFERENCED IN THIS CURRENT REPORT MUST HAVE INADVERTENTLY MADE IT INTO THE SUPPLY SYSTEM. DLA COULD NOT PERFORM A FULL INVESTIGATION BECAUSE THE ORIGINATOR WAS UNABLE TO PROVIDE A CONTRACT NUMBER. DLA CAN'T TRACE THE DISCREPANCY TO A MANUFACTURER WITHOUT A CONTRACT NUMBER. ACTIONS TAKEN TO CORRECT EXISTING DEFICIENCY: NONE AT THIS TIME ACTIONS TAKEN TO PRECLUDE RECURRENCE: A QUALITY ASSURANCE LETTER OF INSTRUCTION WAS DEVELOPED TO ADDRESS THIS PARTICULAR ISSUE, AND DLA WILL MONITOR THIS NSN FOR FURTHER QUALITY DEFICIENCIES. PQDR EXHIBIT DISPOSITION INSTRUCTIONS: ALL SUSPECT MATERIAL SHALL BE PROPERLY DISPOSED OF USING LOCAL PROCEDURES, DMIL-"D". NEED FOR ALERT NOTIFICATION: NO ALERT NOTIFICATION I S WARRANTED. CREDIT RECOMMENDATION: CREDIT IS RECOMMENDED AND WAS PROCESSED ON 02/28/2013. DLA REGRETS ANY INCONVENIENCE RELATING TO THE SUBMISSION OR PROCESSING OF THE REPORTED DEFECTIVE MATERIAL. WE APPRECIATE THE INTEREST YOU HAVE SHOWN IN RESOLVING THE COMPLAINT AND VALUE YOU AS A CUSTOMER. THIS CONSTITUTES CLOSING ACTION FOR THE SUBJECT PQDR. IF YOU REQUIRE FURTHER ASSISTANCE OR HAVE ANY ADDITIONAL QUESTIONS, PLEASE CONTACT PRODUCT SPECIALIST PRODUCT SPECIALIST SUPERVI
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SOR DSCC-FLDA, COMBAT VEHICLES AND ARMAMENTS IST COM:
CORRECTION CODE(S): NOCREDIT CODE: X - NO CREDIT AUTHORIZEDCONDITION CODE: H - UNSERVICEABLE (CONDEMNED)ACTION OFFICE: C015068**************************************************************
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