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  • C U L T U R A L A D A P T A T I O N

    Communication Across Cultural Contexts

    HG8004 Stefanie Stadler

  • Intercultural & Interlanguage Pragmatics

    Pragmatics is the study of

    Context

    Why people say something

    How people say something

    What situation it is taking place in

    Presupposition

    Common ground

    Assumptions

    Inference

    Interpretation of utterance

    HG8004 Stefanie Stadler

  • Intercultural & Interlanguage Pragmatics

    Speech Act Theory Scripted and conventionalized types of regular linguistic

    actions

    Rules govern appropriateness of how speech acts are carried out

    Cultural differences in what speech acts are carried out, to what extent they are scripted, when they are appropriate and how they should be enacted

    For speech acts to be successful, they have to be:

    Said with right intentions

    Interpreted in the way intended by the speaker

    Meet cultural expectations

    Comply with a cultures rules and regulations

    HG8004 Stefanie Stadler

  • Intercultural & Interlanguage Pragmatics

    Politeness Theory

    Utterances are never innately polite/impolite

    Cultural rules based on social and situational context determine if and when something is polite

    HG8004 Stefanie Stadler

  • Intercultural & Interlanguage Pragmatics

    Sociopragmatic Factors

    Power

    Distance

    Imposition

    HG8004 Stefanie Stadler

  • Intercultural & Interlanguage Pragmatics

    Interlanguage Pragmatics

    Similarity between cultures

    Transferrability of pragmatic norms

    HG8004 Stefanie Stadler

  • Intercultural & Interlanguage Pragmatics

    Pragmatic Transfer

    Transfer of L1 norms to L2

    Interference or facilitative

    Depends on:

    Perception of language distance between L1 and L2

    Learning context/access to L2

    Instructional effect

    L2 proficiency

    HG8004 Stefanie Stadler

  • Intercultural & Interlanguage Pragmatics

    Pragmatic failure

    Miscommunication

    Communication breakdown

    Based on overgeneralization

    Based on simplification

    HG8004 Stefanie Stadler

  • Adaptation The Basics

    HG8004 Stefanie Stadler

  • Purpose of this Class

    Get you ready for intercultural communication in action

    Help prepare you for your own exchange programme or help you understand experiences that you have already made abroad better

    Introduce you to the concepts of culture shock & stress

    Discuss several adaptation process models with you

    Explore personal growth and development through intercultural adaptation processes

    HG8004 Stefanie Stadler

  • Adaptation

    Adaptation

    Geographical mobility

    Intracultural (moving within a culture)

    Across cultures (moving abroad)

    Temporary sojourn

    Mid-term sojourn

    Permanent

    In situ

    Cultural & technological changes in society

    HG8004 Stefanie Stadler

  • Adaptation

    Depends on

    The personal drive

    Voluntary

    Involuntary

    HG8004 Stefanie Stadler

  • Adaptation

    Depends on

    Outer circumstances for the move

    Occupational

    Promotion

    Refugee

    HG8004 Stefanie Stadler

  • Adaptation

    Depends on

    Sentiments for home country

    Positive

    Negative

    Sentiments for host country

    Positive

    Negative

    HG8004 Stefanie Stadler

  • Adaptation

    Depends on

    Length of stay

    Short term

    Long-term

    Permanent

    HG8004 Stefanie Stadler

  • Adaptation

    Depends on

    Personality type

    Open/adventurous

    Conservative/anxious

    HG8004 Stefanie Stadler

  • Adaptation

    Depends on

    Area of adaptation

    Public order

    Religious beliefs

    HG8004 Stefanie Stadler

  • Adaptation

    Enculturation: childhood socialization processes

    Acculturation: re-evaluation of ones behaviour and adaptation to new culture

    HG8004 Stefanie Stadler

  • Adaptation

    Adaptation depends to a large degree on ethnic proximity

    The more similarity, the easier the adaptation process

    The higher the compatibility, the easier the adaptation process

    HG8004 Stefanie Stadler

  • Culture Shock and Stress

    Misleading: the term culture shock implies a sudden onset with immediate effects

    Reality: culture shock is a slow process

    culture shock is accumulative

    Time-frame: the onset of culture shock varies between individuals

    often delayed

    Further factors: e.g. motivation, personality, coping mechanisms, previous overseas experience

    HG8004 Stefanie Stadler

  • Culture Shock and Stress

    What does culture shock refer to?

    A sense of loss and feeling of deprivation

    Feelings of helplessness

    Feelings of isolation

    Confusion

    HG8004 Stefanie Stadler

  • Culture Shock

    Reactions differ between different people

    Individualized impact

    HG8004 Stefanie Stadler

  • Culture Shock and Stress

    Potential effects of culture shock Psychological

    Anxiety Depression Frustration Paranoia Anger Self-pity Withdrawal Excessive concern over cleanliness and health Irritability Home-sickness

    Physiological Effect eating and sleeping habits Minor illnesses Loss of ability to work effectively

    HG8004 Stefanie Stadler

  • Case Study

    Soon after arriving in the US from Peru, I cried almost every day. I was so tense I heard without hearing, and this made me feel foolish. I also escaped into sleeping more than twelve hours at a time and dreamed of my life, family, and friends in Lima. After three months of isolating myself in the house and speaking to no one, I ventured out. I then began to have severe headaches. Finally I consulted a doctor, but she only gave me a lot of drugs to relieve the pain. Neither my doctor nor my teachers ever mentioned the two magic words that could have changed my life: culture shock! When I learned about this, I began to see things from a new point of view and was better able to accept myself and my feelings.

    I now realize most of the Americans I met in Lima before I came to the US were also in one of the stages of culture shock. They demonstrated a somewhat hostile attitude toward Peru, which the Peruvians sensed and usually moved from an initially friendly attitude to a defensive, aggressive attitude or avoidance. The Americans mostly stayed within the safe cultural familiarity of the embassy compound. Many seemed to feel that the difficulties they were experiencing in Peru were specially created by Peruvians to create discomfort for gringos. In other words, they displaced their problem of adjustment and blamed everything on Peru.

    HG8004 Stefanie Stadler

  • Culture Shock

    Some researchers argue that culture shock is no different/differs little from other forms of transition shock

    Culture shock is an emotional reaction to loss of the familiar/change

    In that sense it is no different from other forms of transitions, such as

    Divorce

    Death of a loved one

    Change of lifestyle related to passages

    HG8004 Stefanie Stadler

  • Adaptation Process

    HG8004 Stefanie Stadler

  • U-curve model

    Honeymoon At Home

    Hostility Humour

    HG8004 Stefanie Stadler

  • Sergeants Model

    Exploratory Phase: fight

    Crisis Phase: flight

    Adjustment Phase: filter

    Accommodation Phase: flex

    HG8004 Stefanie Stadler

  • W-curve model

    Home Host Country Home

    HG8004 Stefanie Stadler

  • Reverse Culture Shock

    Top 10 re-entry challenges

    Boredom

    No one wants to hear

    You cant explain

    Reverse homesickness

    Relationships have changed

    People see wrong changes

    People misunderstand

    Feelings of alienation

    Loss of experience

    Inability to apply new knowledge/skill

    HG8004 Stefanie Stadler

  • Kims Model of Adaptation

    Adaptation

    Growth over time

    Stress

    HG8004 Stefanie Stadler

  • Adaptation Process

    Normality

    Positive

    Negative

    HG8004 Stefanie Stadler

  • Adaptation Process

    Honeymoon Phase

    Crisis Phase

    Recovery Phase

    Adjustment Phase

    HG8004 Stefanie Stadler

  • Adaptation

    Intercultural adaptation requires 3 domains of adaptation

    Workplace

    Interpersonal

    Environment

    HG8004 Stefanie Stadler

  • Adaptation

    Adaptive domains interact

    Spill-over links domains

    General adjustment of expats is significantly related to work adjustment, which in turn is related to interaction adjustment

    Cross-over links people

    Adjustment of one individual is linked to adjustment of other individual(s)

    HG8004 Stefanie Stadler

  • Cultural Adaptation Model

    Managing the Ups and Downs of Living and Studying (MUDLS)

    A study on international student adaptation conducted primarily at the University of Nottingham in the UK by Gu, Q., Schweisfurth, M. and Day, C.

    HG8004 Stefanie Stadler

  • MUDLS: Alanna

    Previous Years

    Jan Sep 2006

    Oct Dec 2006

    Jan Mar 2007

    Apr Jun 2007

    Jul Sep 2007

    Oct Dec 2007

    Jan Mar 2008

    Apr Jun 2008

    Managing Well (most satisfied)

    Satisfied

    Not Managing Well (least satisfied)

    First school; problems with roommate no friends; didnt get on with host family in 2nd year

    Chineal friends; been invite by British girls to their parties; though not close friends, but feeling grateful!

    Different school, nice Ts, learned a lot of things; disappointed with British girls cultural problems, couldnt be friends

    Getting good results in new school

    International school A-level

    Missed people in school; didnt get on with people here

    University

    no guidance lost

    Didnt go to lectures; not many friends

    Difficulties in personal life had negative impact on study

    Felt good and wanted to get 2.1

    Friends getting her well

    plagiarism, other problems in personal life (mobile phone, driving lessons) ,lack of motivation

    Good results in coursework

    Messy personal life (mobile, driving, Spanish)

    Felt need to catch up with uni. work

    Exams

    Waiting for result

    HG8004 Stefanie Stadler

  • Previous Years

    Jan Sep 2006

    Oct Dec 2006

    Jan Mar 2007

    Apr Jun 2007

    Jul Sep 2007

    Oct Dec 2007

    Jan Mar 2008

    Apr Jun 2008

    Managing Well (most satisfied)

    Satisfied

    Not Managing Well (least satisfied)

    Christmas

    Back to England

    During semester

    Exams 07

    Holidays - summer

    Back to England

    Christmas

    Exams

    Results (Jan exam)

    Exams

    Holidays

    MUDLS: Tristan

    HG8004 Stefanie Stadler

  • Adaptation

    Predisposition to adaptation

    Ethnic proximity

    Overall similarity

    Compatibility

    Personality

    Openness

    Strength

    Positivity

    Preparedness

    Knowledge

    Realism

    HG8004 Stefanie Stadler

  • Adaptation

    Denial Defense Minimization Acceptance Adaptation Integration

    Bennetts Model of Adaptation

    Ethnocentric Stages Ethnorelative Stages

    HG8004 Stefanie Stadler

  • Adaptation

    Denial Characteristics

    Inability to construe cultural difference

    Benign stereotyping

    Superficial statements of tolerance

    Cognitive Structure

    No categories

    Affective Quality

    Benign on the surface

    Behavioural Emphasis

    Aggressive ignorance

    Stress on the familiar

    HG8004 Stefanie Stadler

  • Adaptation

    Defence Characteristics

    Dualistic us/them thinking Overt negative stereotyping Exaggerating positive aspects of own culture

    Cognitive Structure Better elaborated categories for cultural difference, but protection of

    original world view

    Affective Quality State of siege Defense of identity

    Behavioural Emphasis Same-culture segregation backlash actions

    HG8004 Stefanie Stadler

  • Adaptation

    Minimization

    Characteristics

    Recognition and acceptance of superficial cultural differences

    Retains emphasis on similarity of people and commonality of values

    Cognitive Structure

    Worldview is protected by subsuming difference into familiar categories

    Affective Quality

    Insistently nice

    Behavioural Emphasis

    Active support for universal religious, moral or political principles

    HG8004 Stefanie Stadler

  • Adaptation

    Acceptance Characteristics

    Recognition and appreciation of cultural differences in behaviours and values

    Cultural relativity

    Beginning of ability to interpret phenomena within context

    Cognitive Structure

    Differentiation and elaboration of cultural categories

    Affective Quality

    Curiosity

    Behavioural Emphasis

    Acquisition of knowledge about cultures, including own

    HG8004 Stefanie Stadler

  • Adaptation

    Adaptation Characteristics

    Development of communication skills (pertaining to intercultural communication)

    Effective use of empathy Frame of reference shifting

    Cognitive Structure Knowledge and behaviour are linked by conscious intention Category boundaries become more flexible and permeable

    Affective Quality Competence

    Behavioural Emphasis Intentional perspective-taking Empathy

    HG8004 Stefanie Stadler

  • Adaptation

    Integration

    Characteristics

    Internalization of multiple frames of reference

    Culture-independent identity

    Cognitive Structure

    Worldview categories are seen as cultural constructs

    Affective Quality

    Confusion, authenticity

    Behavioural Emphasis

    Formation and maintenance of constructed affiliation groups; cultural mediation

    HG8004 Stefanie Stadler

  • Adaptation

    Degrees of Adaptation

    Adjustment

    Adaptation

    Acculturation

    Assimilation

    HG8004 Stefanie Stadler

  • Assimilation or Adaptation?

    What do you think?

    Assimilation you should aim to become a member of the host society

    Adaptation you should remain who you are and only adjust to a degree that allows you to function in the host society

    HG8004 Stefanie Stadler

  • Adaptation

    When in Rome do as the Romans do?

    This advice has been given to international business people for the past 2000 years, but is it really true?

    This advice is based on the assumption that what works for natives will also work for foreigners

    It is assumed that

    The more similar foreigners are the more they are accepted

    Adaptation reduced the probability of inappropriate behaviours and misunderstandings

    HG8004 Stefanie Stadler

  • Adaptation

    When in Rome? However: this view fails to acknowledge that behaviour regarded as

    appropriate for natives may be considered inappropriate for foreigners

    In certain situations similarity is disliked (e.g. in competitive situations)

    Research suggests that substantial adaptation can be viewed as presumptuous

    Moderate adaption is seen to reflect respect and sensitivity to the other culture

    Substantial adaptation, however, is disliked as it is perceived as signalling a less positive view of the observers culture than moderate or no adaptation

    Substantial adaptation reduces interpersonal attraction

    HG8004 Stefanie Stadler

  • Adaptation: A Choice or No Choice?

    A Choice:

    Do I want to even make an effort to integrate into a new culture/society?

    To what extent do I want to be integrated?

    Isolate self

    Function in society but keep a distance

    Stay true to self, but adapt to local circumstances

    Become part of local culture/society

    HG8004 Stefanie Stadler

  • Adaptation: A Choice or No Choice?

    No Choice:

    Can you decide if you want to adapt?

    Does host society make the decision for you?

    Even if you may want to adapt, the host society might not be receptive to letting you integrate

    Some cultures embrace sojourners/immigrants

    Some cultures exclude

    Some cultures include some, but not other cultural groups

    HG8004 Stefanie Stadler

  • Homework

    Reading

    Textbook Jackson (2014) - Chapter 8

    Gu, Q., Schweisfurth, M. and Day, C. (2010). Insights into the experiences of international students in the UK.

    HG8004 Stefanie Stadler