W4: Centrex Track

Activities performed by an organization to ensure that critical business functions will be available to customers, suppliers, regulators, and other entities that must have access to those functions. Business Continuity is not something implemented at the time of a disaster.

IS YOUR GAME ON?

IS YOUR GAME ON?IS YOUR GAME ON?

Pandemic Government Emergencies

Local – Act of God

What else Emergencies

It is all about Unified Communication

Design

System Services

Access / Knowledge / Fast Conversions

Auto Attendant / IVR

VoiceMail

Call Forwarding

Specific Call Plans

UCD’s / Rotary Groups

Cell Phone

Two types of Broadcast and Sequential ringing

I would recommend a remote access type of Broadcast ringing

Some LEC’s or CLEC’s may offer a ANI Service.

Disaster Recovery Service (DRS)

Integrating the Dialing plans Having special minutes for internal

calling

Most common use is running PRI’s from the common block to the IP PBX