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STATE OF WASHINGTON DEPARTMENT OF SOCIAL AND HEALTH SERVICES AGING AND LONG-TERM SUPPORT ADMINISTRATION∙ RESIDENTIAL CARE SERVICES September 24, 2019 Administrator Paramount Rehabilitation And Nursing 2611 South Dearborn Seattle, WA 98144 Dear Administrator: The Department of Social and Health Services (DSHS), Residential Care Services, is accepting your electronic Plan of Correction (ePOC) dated August 22, 2019 and the credible information submitted by you as evidence that violation(s) dated August 7, 2019, are in fact, corrected effective August 31, 2019. Based on this information, DSHS will notify the Centers for Medicare and Medicaid Services (CMS) Region X that your facility is in substantial compliance with participation requirements effective August 9, 2019, and recommend that your facility's certification for Medicare and/or Medicaid participation continue. If you have any questions please contact me at (253) 234-6044 Sincerely, Loretta Maestas, MSN, RN Field Manager - Region 2, Unit F Residential Care Services This document was prepared by Residential Care Services for the Locator website.

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Page 1: W ZdD Ed K& ^K / > E , >d, ^ Zs/ - Wa...505511 08/07/2019 C NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE 2611 SOUTH DEARBORN PARAMOUNT REHABILITATION AND NURSING

STATE OF WASHINGTON

DEPARTMENT OF SOCIAL AND HEALTH SERVICESAGING AND LONG-TERM SUPPORT ADMINISTRATION∙ RESIDENTIAL CARE SERVICES

September 24, 2019

AdministratorParamount Rehabilitation And Nursing2611 South DearbornSeattle, WA 98144

Dear Administrator:

The Department of Social and Health Services (DSHS), Residential Care Services, isaccepting your electronic Plan of Correction (ePOC) dated August 22, 2019 and thecredible information submitted by you as evidence that violation(s) dated August 7,2019, are in fact, corrected effective August 31, 2019.

Based on this information, DSHS will notify the Centers for Medicare and MedicaidServices (CMS) Region X that your facility is in substantial compliance with participationrequirements effective August 9, 2019, and recommend that your facility's certificationfor Medicare and/or Medicaid participation continue.

If you have any questions please contact me at (253) 234-6044

Sincerely,

Loretta Maestas, MSN, RN Field Manager - Region 2, Unit F Residential Care Services

This document w

as prepared by Residential Care Services for the Locator website.

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A. BUILDING ______________________

(X1) PROVIDER/SUPPLIER/CLIA

IDENT FICATION NUMBER:

STATEMENT OF DEFIC ENCIES

AND PLAN OF CORRECTION

(X3) DATE SURVEY

COMPLETED

PRINTED: 10/29/2019FORM APPROVED

(X2) MULT PLE CONSTRUCTION

B. WING _____________________________

DEPARTMENT OF HEALTH AND HUMAN SERVICES

CENTERS FOR MEDICARE & MEDICAID SERVICES OMB NO. 0938-0391

505511 08/07/2019

C

STREET ADDRESS, CITY, STATE, ZIP CODENAME OF PROVIDER OR SUPPLIER

2611 SOUTH DEARBORNPARAMOUNT REHABILITATION AND NURSING

SEATTLE, WA 98144

PROVIDER'S PLAN OF CORRECTION

(EACH CORRECTIVE ACTION SHOULD BE

CROSS-REFERENCED TO THE APPROPRIATE

DEFICIENCY)

(X5)

COMPLETION

DATE

D

PREFIX

TAG

(X4) ID

PREFIX

TAG

SUMMARY STATEMENT OF DEFIC ENCIES

(EACH DEFIC ENCY MUST BE PRECEDED BY FULL

REGULATORY OR LSC IDENT FY NG INFORMATION)

F 000 INITIAL COMMENTS F 000

This report is the result of an unannounced

Abbreviated Survey conducted at Paramount

Nursing & Rehab on 07/19/19, 07/29/19,

08/06/19 and 08/07/19. A sample of three

residents was selected from a census of 90. The

sample included two current and one discharged

residents.

The following were complaints investigated as

part of this survey:

#3659888

#3660557

The survey was conducted by:

Lisa Foster, MN, RN

The survey team is from:

Department of Social & Health Services

Aging & Long Term Support Administration

Residential Care Services, Region 2, Unit F

20425 72nd Avenue South, Suite 400

Kent, Washington 98032-2388

Telephone: (253) 234-6000

Fax: (253) 395-5070

.

F 689

SS=G

Free of Accident Hazards/Supervision/Devices

CFR(s): 483.25(d)(1)(2)

§483.25(d) Accidents.

The facility must ensure that -

F 689 8/31/19

LABORATORY D RECTOR'S OR PROV DER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE

08/22/2019Electronically Signed

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that

other safeguards provide sufficient protection to the patients . (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days

following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14

days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued

program participation.

FORM CMS-2567(02-99) Previous Versions Obsolete OHQT11Event ID: Facility ID: 11300 If continuation sheet Page 1 of 7

This document w

as prepared by Residential Care Services for the Locator website.

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A. BUILDING ______________________

(X1) PROVIDER/SUPPLIER/CLIA

IDENT FICATION NUMBER:

STATEMENT OF DEFIC ENCIES

AND PLAN OF CORRECTION

(X3) DATE SURVEY

COMPLETED

PRINTED: 10/29/2019FORM APPROVED

(X2) MULT PLE CONSTRUCTION

B. WING _____________________________

DEPARTMENT OF HEALTH AND HUMAN SERVICES

CENTERS FOR MEDICARE & MEDICAID SERVICES OMB NO. 0938-0391

505511 08/07/2019

C

STREET ADDRESS, CITY, STATE, ZIP CODENAME OF PROVIDER OR SUPPLIER

2611 SOUTH DEARBORNPARAMOUNT REHABILITATION AND NURSING

SEATTLE, WA 98144

PROVIDER'S PLAN OF CORRECTION

(EACH CORRECTIVE ACTION SHOULD BE

CROSS-REFERENCED TO THE APPROPRIATE

DEFICIENCY)

(X5)

COMPLETION

DATE

D

PREFIX

TAG

(X4) ID

PREFIX

TAG

SUMMARY STATEMENT OF DEFIC ENCIES

(EACH DEFIC ENCY MUST BE PRECEDED BY FULL

REGULATORY OR LSC IDENT FY NG INFORMATION)

F 689 Continued From page 1 F 689

§483.25(d)(1) The resident environment remains

as free of accident hazards as is possible; and

§483.25(d)(2)Each resident receives adequate

supervision and assistance devices to prevent

accidents.

This REQUIREMENT is not met as evidenced

by:

Based on interview, and record review the facility

failed to ensure resident supervision, and a

thorough accident investigation occurred, to

determine the circumstances of a fall for one (#1)

of two sampled residents. The facility failed to

provide care the resident was assessed to require

for one (#1) of two residents reviewed for falls,

resulting in right femur fracture, left femur

fracture, left humerus fracture, pain and

hospitalization. In addition, the facility failed to

provide emergent post fall treatment which

contributed to unrelieved pain and delayed

medical treatment.

Findings included...

According to the 05/20/19 Quarterly Minimum

Data Set (MDS - an assessment tool), Resident

#1 required extensive two person physical assist

with bed mobility.

The 04/29/19 Care Plan (CP) showed the

resident required total assistance by two staff to

turn and reposition in bed and as necessary. The

CP further identified the resident was at risk for

falls and listed an intervention of, "The Resident

needs prompt response to all requests for

assistance."

During an interview on 07/29/19 at 11:08 AM,

Resident #2 stated that Resident #1 fell from the

1. Resident # 1 no longer resides in the

facility

2. A thorough investigation will be

completed for all accidents. Resident's

with injury will be

assessed to meet any emergent need

3. Staff C was provided with education

and training on following a resident's plan

of care

Staff I was provided training on

assessing injured residents and the

expectation for alerting

911 Training will be conducted by the

Director of Nursing (DNS)

Staff providing direct care will be

educated on following the resident's

individual plan of

care.

LN staff will be educated on assessment

of resident injury and providing for

identified

emergent care needs

4. DNS or designee will conduct random

audits and direct observation on care

being provided for

residents identified as requiring two

person assist weekly for 4 weeks.

Continuation of the

FORM CMS-2567(02-99) Previous Versions Obsolete OHQT11Event ID: Facility ID: 11300 If continuation sheet Page 2 of 7

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A. BUILDING ______________________

(X1) PROVIDER/SUPPLIER/CLIA

IDENT FICATION NUMBER:

STATEMENT OF DEFIC ENCIES

AND PLAN OF CORRECTION

(X3) DATE SURVEY

COMPLETED

PRINTED: 10/29/2019FORM APPROVED

(X2) MULT PLE CONSTRUCTION

B. WING _____________________________

DEPARTMENT OF HEALTH AND HUMAN SERVICES

CENTERS FOR MEDICARE & MEDICAID SERVICES OMB NO. 0938-0391

505511 08/07/2019

C

STREET ADDRESS, CITY, STATE, ZIP CODENAME OF PROVIDER OR SUPPLIER

2611 SOUTH DEARBORNPARAMOUNT REHABILITATION AND NURSING

SEATTLE, WA 98144

PROVIDER'S PLAN OF CORRECTION

(EACH CORRECTIVE ACTION SHOULD BE

CROSS-REFERENCED TO THE APPROPRIATE

DEFICIENCY)

(X5)

COMPLETION

DATE

D

PREFIX

TAG

(X4) ID

PREFIX

TAG

SUMMARY STATEMENT OF DEFIC ENCIES

(EACH DEFIC ENCY MUST BE PRECEDED BY FULL

REGULATORY OR LSC IDENT FY NG INFORMATION)

F 689 Continued From page 2 F 689

bed while a CNA (Certified Nursing Assistant)

was changing her. The CNA was not assisted by

a second assistant.

Review of a 07/15/19 Emergency Department

(ED) Note showed Resident #1 stated that staff at

the facility had her lying on her side to clean her.

The resident told them she believed staff stepped

away from the bed for a moment, at which time

she rolled and was unable to stop herself from

falling from the bed to the floor. Resident #1

stated she landed on her left hand and left leg.

Review of the 07/15/19 facility Incident Report

and investigation showed that at 10:30 AM,

Resident #1 was assisted on the floor by a CNA

as the resident rolled to her right side while

waiting to be changed. The resident sustained

fractures of the right and left femurs (thigh bone)

and left humerus (arm bone).

The facility investigation included an undated

written statement that showed while Staff C,

Certified Nursing Assistant (CNA), was gathering

supplies to change Resident #1, "I saw the

resident rolling out of bed, rushed in to hold her

and lowered her on the ground".

During an interview on 07/19/19 at 12:12 PM,

Staff B stated that she found it "very hard to

believe" the resident was lowered to the floor and

sustained that many fractures.

During an interview on 08/06/19 at 12:39 PM,

Resident #3 stated that he had spoken to Staff C

who said he was changing Resident #1, and she

moved her leg and she fell. Resident #3 stated

that Resident #1 liked her bed up higher, and

when the CNAs changed Resident #1, the bed

audits frequency will be determined

based on the review and evaluation of any

findings during

the facility QAPI committee meetings.

Investigations will be reviewed by the IDT

during the

daily clinical meeting. A review of any

resident sustaining injury will be

conducted to ensure

a delay in required care did not occur.

5. Administrator will ensure compliance

FORM CMS-2567(02-99) Previous Versions Obsolete OHQT11Event ID: Facility ID: 11300 If continuation sheet Page 3 of 7

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A. BUILDING ______________________

(X1) PROVIDER/SUPPLIER/CLIA

IDENT FICATION NUMBER:

STATEMENT OF DEFIC ENCIES

AND PLAN OF CORRECTION

(X3) DATE SURVEY

COMPLETED

PRINTED: 10/29/2019FORM APPROVED

(X2) MULT PLE CONSTRUCTION

B. WING _____________________________

DEPARTMENT OF HEALTH AND HUMAN SERVICES

CENTERS FOR MEDICARE & MEDICAID SERVICES OMB NO. 0938-0391

505511 08/07/2019

C

STREET ADDRESS, CITY, STATE, ZIP CODENAME OF PROVIDER OR SUPPLIER

2611 SOUTH DEARBORNPARAMOUNT REHABILITATION AND NURSING

SEATTLE, WA 98144

PROVIDER'S PLAN OF CORRECTION

(EACH CORRECTIVE ACTION SHOULD BE

CROSS-REFERENCED TO THE APPROPRIATE

DEFICIENCY)

(X5)

COMPLETION

DATE

D

PREFIX

TAG

(X4) ID

PREFIX

TAG

SUMMARY STATEMENT OF DEFIC ENCIES

(EACH DEFIC ENCY MUST BE PRECEDED BY FULL

REGULATORY OR LSC IDENT FY NG INFORMATION)

F 689 Continued From page 3 F 689

was up high so the CNAs did not hurt their backs.

Review of the 07/15/19 Incident Report showed

fall interventions in place prior to the incident

included, low bed, two person assist for transfers

and cares. At the time of the fall, Resident #1 was

in bed in a supine (on back) position.

During an interview on 07/19/19 at 12:12 PM Staff

B, Director of Nursing stated that she was not

sure if the bed was in a raised position at the time

of the resident's fall. The facility investigation

failed to determine the height of the bed position

at the time of the resident's fall.

During an interview on 07/19/19 at 11:25 AM,

Staff C, stated that he was in Resident #1's room,

preparing supplies. Resident #1 was lying on her

back, when she tried to turn and be comfortable.

Staff C stated that Resident #1 called out, he

turned and assisted her down ...put her on the

floor. Upon further questioning, Staff C stated that

Resident #1 was on the edge of the bed, turned

on her right side, with a pillow behind her back.

The resident lifted her left leg over her right leg,

the weight of which caused her to fall off the bed.

When asked to demonstrate the bed position,

Staff C, stated that the bed was in the lowest

position, but then lowered it only midway.

Staff C, stated that Resident #1 required

assistance of two to be changed and added, "my

partner was coming."

Review of the facility incident investigation

showed no other CNA was identified or

interviewed to verify if they had been asked to

assist with Resident #1's care. In addition,

according to the facility investigation, Staff C

FORM CMS-2567(02-99) Previous Versions Obsolete OHQT11Event ID: Facility ID: 11300 If continuation sheet Page 4 of 7

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A. BUILDING ______________________

(X1) PROVIDER/SUPPLIER/CLIA

IDENT FICATION NUMBER:

STATEMENT OF DEFIC ENCIES

AND PLAN OF CORRECTION

(X3) DATE SURVEY

COMPLETED

PRINTED: 10/29/2019FORM APPROVED

(X2) MULT PLE CONSTRUCTION

B. WING _____________________________

DEPARTMENT OF HEALTH AND HUMAN SERVICES

CENTERS FOR MEDICARE & MEDICAID SERVICES OMB NO. 0938-0391

505511 08/07/2019

C

STREET ADDRESS, CITY, STATE, ZIP CODENAME OF PROVIDER OR SUPPLIER

2611 SOUTH DEARBORNPARAMOUNT REHABILITATION AND NURSING

SEATTLE, WA 98144

PROVIDER'S PLAN OF CORRECTION

(EACH CORRECTIVE ACTION SHOULD BE

CROSS-REFERENCED TO THE APPROPRIATE

DEFICIENCY)

(X5)

COMPLETION

DATE

D

PREFIX

TAG

(X4) ID

PREFIX

TAG

SUMMARY STATEMENT OF DEFIC ENCIES

(EACH DEFIC ENCY MUST BE PRECEDED BY FULL

REGULATORY OR LSC IDENT FY NG INFORMATION)

F 689 Continued From page 4 F 689

changed the resident's brief earlier that morning,

at 8:30 AM. The investigation failed to investigate

further to determine if two staff assisted at that

time as care planned.

During an interview on 07/26/19 at 11:42 AM,

Resident #1's representative stated that Resident

#1 told her one person was trying to change her

and they're supposed to be two, and she fell out

of bed. Resident #1's representative stated, "She

shouldn't have been that close to the side (of the

bed) to begin with.", "If she was on her side, he

shouldn't have taken his eyes off of her."

Resident #1's representative also stated, "She

can't lift her leg up that far." Resident #1's

representative stated that normally, Resident #1

stayed on her back, and had only been seen on

her side when staff rolled her over to change her

incontinent briefs.

During an interview on 07/29/19 at 10:40 AM Staff

F, CNA, stated that Resident #1 was unable to

turn to the right by herself. According to Staff F,

Resident #1 was usually in bed, on her back, with

the head of the bed elevated. During an interview

on 07/29/19 at 2:00 PM Staff G, CNA, stated that

Resident #1 was only ever seen in bed, straight

on her back with the head of the bed up. During

an interview on 07/29/19 a 2:05 PM Staff J,

Licensed Practical Nurse (LPN), stated that

Resident #1 was usually on her back, sitting up.

When asked if the resident could lay on her side,

Staff J replied, "Not that I know of." During an

interview on 07/29/19 at 1:56 PM Staff H, LPN,

stated that the resident was always sitting up in

bed. Staff H stated, "I don't think she liked to be

laid down, hard time breathing."

Review of Resident #1's 07/15/19 11:17 AM

FORM CMS-2567(02-99) Previous Versions Obsolete OHQT11Event ID: Facility ID: 11300 If continuation sheet Page 5 of 7

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A. BUILDING ______________________

(X1) PROVIDER/SUPPLIER/CLIA

IDENT FICATION NUMBER:

STATEMENT OF DEFIC ENCIES

AND PLAN OF CORRECTION

(X3) DATE SURVEY

COMPLETED

PRINTED: 10/29/2019FORM APPROVED

(X2) MULT PLE CONSTRUCTION

B. WING _____________________________

DEPARTMENT OF HEALTH AND HUMAN SERVICES

CENTERS FOR MEDICARE & MEDICAID SERVICES OMB NO. 0938-0391

505511 08/07/2019

C

STREET ADDRESS, CITY, STATE, ZIP CODENAME OF PROVIDER OR SUPPLIER

2611 SOUTH DEARBORNPARAMOUNT REHABILITATION AND NURSING

SEATTLE, WA 98144

PROVIDER'S PLAN OF CORRECTION

(EACH CORRECTIVE ACTION SHOULD BE

CROSS-REFERENCED TO THE APPROPRIATE

DEFICIENCY)

(X5)

COMPLETION

DATE

D

PREFIX

TAG

(X4) ID

PREFIX

TAG

SUMMARY STATEMENT OF DEFIC ENCIES

(EACH DEFIC ENCY MUST BE PRECEDED BY FULL

REGULATORY OR LSC IDENT FY NG INFORMATION)

F 689 Continued From page 5 F 689

progress note showed, the CNA summoned the

nurse who was nearby came and assessed the

resident. According to the nurse the resident

seemed at baseline except for her pain level.

Resident #1 complained of pain to her right lower

extremity, on a scale of 0-10, resident rated her

pain at 1,000. Resident #1 was transferred back

into bed with a Hoyer lift.

A 07/15/19 12:51 PM progress note showed

Resident #1 complained of unbearable pain to

bilateral knees, left shoulder, and spine. The

physician was notified and ordered x-rays. The

resident requested to be transferred to

Emergency Room (ER). An order to transfer was

obtained, and AMR (Medical Transportation) was

called with an estimated arrival in 30 minutes. A

07/15/19 1:04 PM Progress Note showed the

physician ordered x-rays, but the resident insisted

that she needed to be transferred to the

Emergency Department (ED).

Review of the 07/15/19 ED Note showed

Resident #1 stated that when she was helped up,

she heard three popping noises and experienced

back pain. Review of 07/16/19 hospital records

showed that Resident #1 was endorsing pain

everywhere, including her neck and had arrived

without a c-collar.

During an interview on 07/29/19 at 10:08 AM Staff

I, Licensed Nurse (LPN), stated that Resident #1

was assessed while on the floor at the facility,

and complained of pain to her knees, back, and

her left shoulder was tender to touch. The

resident was transferred back into bed with a

mechanical lift. Staff I called the physician who

ordered X-rays if Staff I "thought they were

needed". Resident #1 put the call light on and

FORM CMS-2567(02-99) Previous Versions Obsolete OHQT11Event ID: Facility ID: 11300 If continuation sheet Page 6 of 7

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A. BUILDING ______________________

(X1) PROVIDER/SUPPLIER/CLIA

IDENT FICATION NUMBER:

STATEMENT OF DEFIC ENCIES

AND PLAN OF CORRECTION

(X3) DATE SURVEY

COMPLETED

PRINTED: 10/29/2019FORM APPROVED

(X2) MULT PLE CONSTRUCTION

B. WING _____________________________

DEPARTMENT OF HEALTH AND HUMAN SERVICES

CENTERS FOR MEDICARE & MEDICAID SERVICES OMB NO. 0938-0391

505511 08/07/2019

C

STREET ADDRESS, CITY, STATE, ZIP CODENAME OF PROVIDER OR SUPPLIER

2611 SOUTH DEARBORNPARAMOUNT REHABILITATION AND NURSING

SEATTLE, WA 98144

PROVIDER'S PLAN OF CORRECTION

(EACH CORRECTIVE ACTION SHOULD BE

CROSS-REFERENCED TO THE APPROPRIATE

DEFICIENCY)

(X5)

COMPLETION

DATE

D

PREFIX

TAG

(X4) ID

PREFIX

TAG

SUMMARY STATEMENT OF DEFIC ENCIES

(EACH DEFIC ENCY MUST BE PRECEDED BY FULL

REGULATORY OR LSC IDENT FY NG INFORMATION)

F 689 Continued From page 6 F 689

said I think you need to send me to the hospital.

After receiving physician clearance, Staff I stated

that he canceled the X-ray and sent the resident

out by ambulance.

During an interview on 07/29/19 at 2:05 PM,

when asked if a resident fell and upon

assessment complained of pain in knees,

shoulder, and back, Staff J (LPN) stated that the

expectation was that the resident would not be

moved from the floor, and 911 would be called.

During an interview on 07/29/19 at 3:30 PM Staff

A, Administrator, stated that based on the nurse's

assessment, the expectation would have been for

the nurse to leave the resident on the floor and

call 911 for emergency transport to a hospital.

REFERENCE: WAC 388-97-1060 (3)(g)

.

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This document w

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