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VTCT. Specialist Awarding Organisation working in the Beauty, Hair, Nails, Complementary Therapies, Sports and Business sectors. Lesley Morris – ICT Manager 11 th May 2011. Agenda. How VTCT have implemented Parnassus Awarding System - PowerPoint PPT Presentation
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VTCT
Specialist Awarding Organisation working in the Beauty, Hair, Nails, Complementary
Therapies, Sports and Business sectors.
Lesley Morris – ICT Manager11th May 2011
Agenda
• How VTCT have implemented Parnassus Awarding System
• Other applications we have implemented and how they link together
• Items still on the agenda we are working towards
• The future . . . .
Issues and Action
• Multiple spreadsheets• Multiple databases• No information connection • Re-work of base data• Stress• Additional temporary staff
at peak times
Inefficiency!!!
AnalySSe SolUUtion ProCCess ObjeCCtives TEEamwork ViSSion SaleSS
Our approach . . .
• We drew up a formal scope• We went out to tender• We set up internal project teams• We chose GA as our partner
We opted for integration across our systems
So what came next ?
•We reviewed our processes to analyse where the log jams were•We re-structured internal teams•We found out what our customers expected from us
•We implemented Parnassus/CRM 8th June 2009 •We implemented GP 1st Aug 2009
Why Parnassus?
• A product designed for the AO environment• Disciplined Qualifications setup• Learner Audit trail• Ease of Use• Constantly reviewed
• Ability to integrate with other systems!
What we integrated
• CRMCRM– Centre Recognition– EV monitoring and administration– plus generic “out the box” CRM functionality
• Great PlainsGreat Plains– Invoicing– Financial reporting and monitoring
What integration gives us
Joining everything up has allowed us to:
•Put information in once for use across ALL systems•Reduce turn round time •Improve productivity – via online registration and certification
Improved efficiency - improved Customer Service!
CRM/GP/Parnassus
• RumbaRumba interface allows us to manage our qualifications at Centre level and ensure the information is correctly stored in Parnassus
• BoleroBolero seamlessly synchronises the data
• HermesHermes link allows us to invoice direct from Parnassus for Learner registrations
• HermesHermes will also (when live) allow us to invoice direct from CRM for Centre visits etc
Working with other systems
• Parnassus already links with our e-assessment system for uploading of learner registrations
It needs continuous development to ensure:• It stays ahead of the game in the changing world of
Awarding• It can link to external regulatory system – e.g. DAS,
RITS, LRM• It can benefit from its user contributions – exampled
by todays’ event
What is coming on stream . .
• Automatic posting of learner results from our xAMS assessment system
• Auto population of our e-portfolio system coming on line for Sept 2011
• Improvements to our online certification and registration systems
• ?????
Our e-Portfolio
In addition to providing usual features it also includes full, electronic record of assessment books integrated into the learner interface and is driven from the learner perspective
The future . . .
• As a User Group member VTCT would hope:
• To inform and influence the development of the product to the benefit of all users
• To ensure the ever growing demands of the QCF and associated changes from the Wolf report are actively embraced
• To benefit from information exchange and new initiatives as they arise.