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VPVI-99: Electronic Invoicing and the Impact on Cash Flow Dawn Dostie, TRC Companies Ron Noden, EleVia Software

VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

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Page 1: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

VPVI-99:Electronic Invoicing and the Impact on Cash Flow

Dawn Dostie, TRC CompaniesRon Noden, EleVia Software

Page 2: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

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Page 3: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

What Makes EI so Cool

Communication improves – “all under one roof”

Information is easy to find

Accountability improves

Not every forest has to suffer

Process moves from manual to accelerated

Simplify invoicing

EI can positively impact your CA$H FLOW!

Page 4: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

What our Clients are Saying

“With EleVia Electronic Invoicing, we shortened our billing cycle by 3 days and eliminated all the

paper we were using to review and approve 500 client invoices a month.”

– Keasha Cooper, VP of Accounting, CallisonRTKL

“The efficiency of the EleVia modules has enabled a 5 -day improvement in our DSO.”

– Dixie Lyght, Vision System Administrator, Mead & Hunt

“Our cash flow has improved dramatically. Our company share price has increased as a result.”

– Melissa Dustin, Revenue Manager, Environmental Science Associates

“With EleVia Electronic Invoicing, we reduced our DSO by 3 days in just the first few months,

which is significant from a cash flow standpoint.”

– Kenneth Malloy, Controller, SGH

Page 5: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

© TRC Companies, Inc. All rights reserved

TRC

4 Sectors – Power, Environmental, Oil & Gas, Infrastructure

As of 9/24/19 Just under 25,000 Active/Inactive Projects

(including flats)

1,070 – Project Managers / Project Coordinators

34 Project Billers / Project Manager Assistants

2 Billing Supervisors

29 Project Accountants

3 Project Accountant Supervisors

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Page 6: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

© TRC Companies, Inc. All rights reserved

2011

Paper drafts or PDFs are mailed/emailed/hand delivered to PMs

All drafts are printed, PMs handwrite any notes and then scan and email them back to the Billers

Billers finalize, print the invoice, staple the 2 together, give the packet to the Project Accountant (PA)

The PA reviews the drafts to invoice

The Biller files all by project number

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TRC Billing Through The Years

Page 7: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

© TRC Companies, Inc. All rights reserved

Early 2012

PDFs are emailed to PMs and we request

that they markup using PDF editing tools.

Some still continue to print and handwrite

Billers finalize, print the invoice, staple

the 2 together, give the packet to the PA

The PA reviews the drafts to invoice

The Biller files all by project number

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TRC Billing Through The Years

Page 8: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

© TRC Companies, Inc. All rights reserved

Mid 2012 - 2013

EI is introduced

On boarding begins with a test group

80% loved it – 20% “old school” came around

Work through any resistance

Base all conversations off “WIFM” What’s in it for me?

Automatic reminders

Fewer emails

Check list to work from

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TRC Billing Through The Years

TRC PM – “Going from paper to

electronic format was difficult

simply due to the learning curve.

The more time spent using EI allows

for increased speed and efficiency.”

Page 9: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

© TRC Companies, Inc. All rights reserved

2013 - 2018

EI Continues to grow and mature with TRC

Reporting tools are put in place

EI Stages change based on needs

EI Columns change based on needs

Efficiencies begin to form

Teamwork grows – ability to easily jump in to help out

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TRC Billing Through The Years

Page 10: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

© TRC Companies, Inc. All rights reserved

TODAY

99% of our PMs use EI

We have created efficiencies in workflows and

approvals

Finance Managers use reporting to manage the

business

We have automated with the use of a BOT the

billing where no changes are needed

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TRC Billing Through The Years

Page 11: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

© TRC Companies, Inc. All rights reserved

EFFICIENCY IDEAS

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Page 12: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

© TRC Companies, Inc. All rights reserved

Set a Schedule for your projects• When do drafts run?

• Were any drafts overlooked?

• Are projects billing in a timely fashion?

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TRC implemented “BILL WEEK” – This is a column in EI that Biller’s can run drafts off and it allows the Supervisors to watch for anything missed. (Projects with unbilled NOT in an invoice stage during their set week)• Weeks based on fiscal month – 1 – 4 • M – Month End• B – Biweekly• W – Weekly• O – On Demand – why bother operations if something is ready to go?

Page 13: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

© TRC Companies, Inc. All rights reserved

Bill Vs. Bill Week Report • Goal is to invoice 25% of our forecast each week

• We have always struggled with invoicing at least 50% of all $ the final week of the month

• Pulls back the curtain to see the timing – work to resolve

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Simply run an Invoice Register - Pull in Bill Week as a column – Assign the BILLED IN week based on date

Select any additional choices that make sense for your company

Page 14: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

© TRC Companies, Inc. All rights reserved

Bill Vs. Bill Week Report

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By adding a Pivot Chart to this data you have talking point with each Biller

Week 1 Drafts – Majority invoicing week 3• Should we draft 1 week later?• What is causing the delay?

The majority of this Biller’s work is done during week 3.• Do we need to realign some of her

work?

Page 15: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

© TRC Companies, Inc. All rights reserved

Bill Vs. Bill Week Report

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Same Data Looking at Invoice $

Page 16: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

© TRC Companies, Inc. All rights reserved

How to make sure nothing is missed

• By simply running a project list you can verify that all drafts schedule for that week have been sent out

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Page 17: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

© TRC Companies, Inc. All rights reserved

How to make sure nothing is missed

• By reviewing projects with activity in the current period you can easily any project where the invoice stage is BLANK and quickly take action.

• Human Error happens this can assist in preventing issues

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Page 18: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

© TRC Companies, Inc. All rights reserved

Turn Around Time

• Reporting – Projects – EI Time By Stage

• This report will allow you to see how long each role takes to move a draft on to the next stage

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Page 19: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

© TRC Companies, Inc. All rights reserved

Turn Around Time• Time – Begin Date – End Date –

We use the start of the monthly invoicing process and end the Monday after fiscal month end

• Identify each role

• Identify the ownership of each stage

No Selection is needed19

Page 20: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

© TRC Companies, Inc. All rights reserved

Turn Around Time• Set the Expected Timeframe for each role that you will measure against

• With some massaging of the Vision Data and Excel Skills …..

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Page 21: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

© TRC Companies, Inc. All rights reserved

Turn Around Time – Report

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Page 22: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

© TRC Companies, Inc. All rights reserved

VOIDS!!!!!!

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Page 23: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

© TRC Companies, Inc. All rights reserved

Custom Columns in EI !!!

• Voids have a direct impact to DSO!!

• Money you expect to come in suddenly is GONE.

• By using custom columns in EI you can build in a way to track voids.• Driver – Operations Error, Biller Error, Set up Error

• Notes – Clear picture of the issue

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Page 24: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

© TRC Companies, Inc. All rights reserved

Void Report

With the help of the Billing Supervisors the report above is created based on the EI Custom Columns and data available in Vision

Reporting

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Page 25: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

EleVia Software

[email protected]

888-328-4353

www.eleviasoftware.com

Elevate your service delivery, elevate your business

Page 26: VPVI-99 - Microsoft › 2082781a-dcac-4a5d...“Our cash flow has improved dramatically. Our company share price has increased as a result.” –Melissa Dustin, Revenue Manager, Environmental

© TRC Companies, Inc. All rights reserved