VP PMO or Head of PMO or Delivery Head or Director PMO

8/6/2019 VP PMO or Head of PMO or Delivery Head or Director PMO

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Head - Global PMO/ Program Manager

Overview

* Demonstrated success delivering quality large programs on time, onbudget

* Strong usage and experience using SDLC, RAD, Agile methodologies

* Top notch communication and motivational skills

* Over 15 years of C Level Interactions* Strategic Advisor for global Projects

* Out-of-the-box thinker* Effective leader of teams - largest project team size of 60

members

* Over 10 years experience in Financial Services companies with ahistory of solving difficult business problems

* 16 years of project management experience in the technology space

* 12 years managing onsite/offshore multi-vendor teams

* 12 years of experience leading program management teams* Mentoring and Training - personally trained and mentored over 300

PMs on project management practices

* Experience managing multiple enterprise-wide projects* Ability to quickly grasp and learn new domains, facilitate problem

solving, and manage change

Professional Profile / Key Acheivements

Establishing and Managing Global PMO

* Set up and managed PMOs for multiple companies including NessTechnologies, American Express, Nextel Partners, etc. Managed amatrixed team of over 150 project/program managers in the GlobalPMO for Ness.

* Personally conducted yearly best practices training programs for,and mentored new and experienced Program managers and projectmanagers.

* Evaluated and used multiple Enterprise Portfolio Management toolssuch as Clarity, Whizible, etc.

Project Management and Team Management Experience

* Over 20 years experience running multiple projects and managing

teams diverse, dispersed teams.* Strong entrepreneurial background, forged by having managed my own

company for 8 years.* Oversaw from a Program Management perspective as well as did

hands-on Project Management for a number of IT initiatives at S&P,Northern Trust, ING, etc.

* Brought a $15M portfolio of heavily delayed projects into controlfor a subsidiary of American Express by setting up PMO processesand polarizing the efforts of a dysfunctional team of talentedprofessionals from multiple companies within 2 months.


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* Successfully released a delayed and fibrillating Intranet Portalwith 13 applications and rolled it out to over 35000 users acrossthe globe in time and under budget, with measurable results.

Strategic Business Consulting Experience:

* Spearheaded the team that provided strategic direction for S&P'sStructured Finance surveillance initiative. Devised an innovativeapproach to requirement gathering, collation and management fortruly global exercise was highly lauded by client leadership andteam members alike. Brought global focus and clarity inconsolidating conflicting regional requirements.

* Provided thought leadership to Franklin Templeton, INGInvestments, etc., helping them strategically consolidate multipleTransfer Agency systems and Trading Systems into one.

* For companies such as Northern Trust, that grew through mergersand acquisitions, developed and executed a unique approach thatstraddled technology and business needs and helped consolidatedisparate IT systems into a single best-of-breed solution.

* Revamped the entire end-to-end process for Finaplex, a productcompany with a wealth management solution, to enable them todrastically improve their quality management process.

Proven Record of Analyzing and Improving Processes across Industries

* Personally conducted yearly best practices training programs for,and mentored new and experienced Program managers and projectmanagers.

* Maximized the value provided by program management services acrossa variety of clients.

* As the head of the Business Advisory Services group, instrumental

in improving key processes for clients, improving throughput ofprocesses by as much as 20%, while reducing costs by over 10%.

Career Overview

* IT/Business Program Manager Blackwell Consulting Services (March2009 - present)

* Facilitated the formulation of company vision and goals for amajor Insurance company. Revamped their workflow processes to makethem more scalable, more efficient and clearer. Spearhead theproject teams leading 14 IT projects over next two years.

* Sr. Vice President and head, Global Program Management Office and

Business Advisory Services, at Ness Technologies (Oct 2004 - Jan2009)

* Span of control of 150+ Project Managers, Business Analysts,

Process Analysts and SMEs in the Financial Services domain.* Troubleshooter for the company on large, failing engagements

Turned around 4 large engagements that had huge process and peopleissues - average turnaround time was under 2 months.

* Developed standard operating procedures and change managementstrategy for project managers, resulting in improvement ofefficiency across projects.

* Head, Enterprise Application Integration and PMO practices for

Avesta Computer Services, Ltd. NJ (Apr 2003- Sept 2004)


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* Improved productivity and reduced working hours of project

managers by an average of 8 hours a week for Nextel Partners bysetting up a PMO for them.

* Re-engineered roles and responsibilities and defined the processframework for STG, a product company, to dramatically improvetheir delivery and support capability.

* Portfolio Manager (IBM Global Services) - was acting Director of

Technologies at American Express. (2002 - 2003)

* Built a cohesive team of 50+ developers, testers and managers froma dysfunctional group inherited from 3 different groups within 2months. Dramatic improvement of morale and output was seen fromteam comprising of resources from four vendors

* Brought clarity to the portfolio of supported applications andimproved processes resulting in increased coverage, shorterturnaround times and fewer escalations (only one escalation tosenior management in 6 months, from over 2 a month)

* Head, Program Management Office - Workadia from American Express

(2001 -2002)

* As a member of the leadership team, brought structure to the

organization through improved team dynamics, and processes -projects that were delayed 6 months got back on track within 3months

* Rolled out corporate Intranet for 35000 global users covering 13distinct projects on time.

* Director Lotus IBM Division - Horizon Companies, Inc. (1998 -2001)* Operations Manager - Impact Systems, Inc. (1997 -1998)* President and CEO--Multi Tasks CAD Services, India. (1988 -1996)

* Started, grew and successfully sold this first dedicated CAD

services company in India after 8 years

Early Career - R&D Engineer for a Electronics Company, Marketing andSales Engineer for a computer company (1985-1988)

Books and Publications

* As the first published author from India, authored two

best-selling technical books called

Documents

VP PMO or Head of PMO or Delivery Head or Director PMO