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1 James Reid President Aetna Voluntary Plans September 2011 Supporting Employees in a New Economy Voluntary Financial Protection Plans

Voluntary Financial Protection Plans...Health Care Reform AETNA VOLUNTARY PLANS 1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011. 2 “Health Care Reform: Employer

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Page 1: Voluntary Financial Protection Plans...Health Care Reform AETNA VOLUNTARY PLANS 1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011. 2 “Health Care Reform: Employer

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James ReidPresident Aetna Voluntary Plans

September 2011

Supporting Employees in a New Economy

Voluntary FinancialProtection Plans

Page 2: Voluntary Financial Protection Plans...Health Care Reform AETNA VOLUNTARY PLANS 1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011. 2 “Health Care Reform: Employer

Providing your employees and their loved ones with financial

protection for health events and other life events

AetnaVoluntary Plans

Page 3: Voluntary Financial Protection Plans...Health Care Reform AETNA VOLUNTARY PLANS 1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011. 2 “Health Care Reform: Employer

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AETNA VOLUNTARY PLANS

TheAetnaWay

Putting you and your employees in the centerof everything we do

Page 4: Voluntary Financial Protection Plans...Health Care Reform AETNA VOLUNTARY PLANS 1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011. 2 “Health Care Reform: Employer

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Areas of focus

Market forces impacting health care costs

Employer benefits cost strategies to prepare for Health Care Reform

Financial challenges leaving consumers ill-prepared for health events

The value of voluntary financial protection solutions for employers and employees

AETNA VOLUNTARY PLANS

Page 5: Voluntary Financial Protection Plans...Health Care Reform AETNA VOLUNTARY PLANS 1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011. 2 “Health Care Reform: Employer

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Market forces impacting your employee benefits costs

AETNA VOLUNTARY PLANS

1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011.2 “Employer Costs for Employee Compensation – December 2010,” United States Department of Labor.3 “Large Employers’ 2012 Health Plan Design Changes,” National Business Group on Health, August 2011.4 “Health Care Reform: How Companies Need To Worry,” Forbes.com, November 29, 2010.

ECONOMY

of employers report their employee benefits have been negatively affected1

77%

RISING HEALTH CARE COSTS

Benefits now account for

Employers expect health care costs to increase by more than

7% in 20123

compensation costs2

30% of employee

HEALTH CARE REFORM

of employers expect Health Care Reform to lead to higher health costs4

70%

Page 6: Voluntary Financial Protection Plans...Health Care Reform AETNA VOLUNTARY PLANS 1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011. 2 “Health Care Reform: Employer

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What employers are doing to ease increased cost expected from Health Care Reform

AETNA VOLUNTARY PLANS

1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011.2 “Health Care Reform: Employer Actions One Year Later,”The International Foundation of Employee Benefit Plans, June 8, 2011.

PLAN DESIGN

More employers will be offering consumer-directed health plans in 20121

29% are raising in-network deductibles2

COST SHIFTING

40% of employers are increasing employees’ share of premium2

28% are increasing employees' proportion of dependent coverage cost2

Page 7: Voluntary Financial Protection Plans...Health Care Reform AETNA VOLUNTARY PLANS 1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011. 2 “Health Care Reform: Employer

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Consumers shouldering more benefit costs and not financially prepared for emergencies

AETNA VOLUNTARY PLANS

Hardship withdrawals from 401(k) plans have risen to the highest level in 10 years3

1 “HSBC Survey: Americans Saving More But Still Not Enough,” September 2009.2 2011 Employee Benefits Research Institute Study.3 “401(k) Withdrawals Spike,” CNNMoney.com, August 2010.

of Americans lack the savings to cover

61%

3 monthsof expenses1

38%of Americans lack the savings to cover

1 monthof expenses2

29%of Americans lack the savings to cover

$1,000in expenses3

Page 8: Voluntary Financial Protection Plans...Health Care Reform AETNA VOLUNTARY PLANS 1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011. 2 “Health Care Reform: Employer

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Potential financial gaps as the result of a critical illness

AETNA VOLUNTARY PLANS

Long-term disability benefits

Short-term disability benefits

Salary

Acute phase of disability Ongoing support

SOU

RC

ES O

F IN

CO

ME

ILLNESSSTRIKESExpenses GAP

Page 9: Voluntary Financial Protection Plans...Health Care Reform AETNA VOLUNTARY PLANS 1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011. 2 “Health Care Reform: Employer

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Keeping up with everyday expenses when an unexpected illness or accident prevents you from working

Not everyone thinks about additional expenses and the loss of income associated with a health event

Traditional health insurance plans are designed to provide coverage for health care but not everyday expenses

An unexpected illness or accident can take a toll on employees – both emotionally and financially

78% of those that declared bankruptcy as a result of a critical illness1:

– Had medical insurance at the time of illness

– Owed close to $18,000

AETNA VOLUNTARY PLANS

1“Medical Bankruptcy in the United States, 2007: Results of a National Study,”August 2009, The American Journal of Medicine.

Page 10: Voluntary Financial Protection Plans...Health Care Reform AETNA VOLUNTARY PLANS 1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011. 2 “Health Care Reform: Employer

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How voluntary plans can fill the need

Solutions for you & your employees

Page 11: Voluntary Financial Protection Plans...Health Care Reform AETNA VOLUNTARY PLANS 1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011. 2 “Health Care Reform: Employer

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The value of voluntary plans to your company

Improvement in worker morale/satisfaction 77%

No added direct cost to the company 75%

The ability to attract and retain employees 71%

Less expensive options than employees could buy on their own 69%

A wider array of benefits for workers 66%

1“The Voluntary Benefits Report Card,” LIMRA International, 2007.

Employers believe that voluntary benefits offer:1

SOLUTIONS FOR YOU AND YOUR EMPLOYEES

Page 12: Voluntary Financial Protection Plans...Health Care Reform AETNA VOLUNTARY PLANS 1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011. 2 “Health Care Reform: Employer

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Employees’ perspective on benefits

identify benefits as“very important”among a list of the

most important factors in satisfaction and

retention1

60%say that the ability

to match their benefit choices to their individual needs

is an overall important plan characteristic2

90%feel it is important to have choices in their

benefits package2

89%

1“2008 Workplace Forecast,” Society for Human Resource Management.2“Brazzell, Bonnie, and Lowerre, Gil, Eastbridge Consulting, “Goldilocks and the Voluntary Benefits,”BenefitsSellingMag.com, December 2009.

SOLUTIONS FOR YOU AND YOUR EMPLOYEES

Page 13: Voluntary Financial Protection Plans...Health Care Reform AETNA VOLUNTARY PLANS 1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011. 2 “Health Care Reform: Employer

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How voluntary financial protection plans can help your employees

SOLUTIONS FOR YOU AND YOUR EMPLOYEES

Cash benefits paid directly for specific health events

Benefits can be used in any way the employee wants

Peace of mind knowing that they have financial protection from an unexpected hospitalization, illness or injury

Ability to focus on getting better and back to work

Examples of plans: critical illness, accident and hospital indemnity

Page 14: Voluntary Financial Protection Plans...Health Care Reform AETNA VOLUNTARY PLANS 1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011. 2 “Health Care Reform: Employer

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Hospital indemnity, critical illness and accident plans provide financial protection beyond core benefits*

SOLUTIONS FOR YOU AND YOUR EMPLOYEES

Loss of comprehensive coverageDeductibles/copaysOut-of-network careHigher-tier drugsNon-traditional and experimental treatments

Travel expensesDaycare/elder careHome health careHospice careLoss of incomeMortgage/loansDebt payoffSavings/asset protection

* This list does not refer to covered policy benefits.

Commonuses of benefits proceeds

Page 15: Voluntary Financial Protection Plans...Health Care Reform AETNA VOLUNTARY PLANS 1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011. 2 “Health Care Reform: Employer

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Managing the cost of a health plan with a hospital indemnity plan

CASE STUDY:

Challenge

SGD North America, a premier manufacturer specializing in glass fragrance, cosmetic and pharmacy bottles; glass bricks; insulators and jars

Needed to reduce the monthly employee benefits contribution while still providing quality health care coverage options

Solution

Offered a core medical plan that consolidated several $0 deductible plans into a single $1,000 deductible plan

Offset the medical deductible by offering an Aetna Voluntary Hospital Plan (employee-paid plan)

Page 16: Voluntary Financial Protection Plans...Health Care Reform AETNA VOLUNTARY PLANS 1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011. 2 “Health Care Reform: Employer

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Managing the cost of a health plan with a hospital indemnity plan

CASE STUDY:

Results

Members’ monthly medical premium costs reduced by $25

Onsite enrollment meetings better educated SGD employees about plan benefits

Aetna Voluntary Hospital Plan received over 36% participation

Members hospitalized receive a lump sum payment of $1,000 and a daily benefit of $100 for up to 100 days

Page 17: Voluntary Financial Protection Plans...Health Care Reform AETNA VOLUNTARY PLANS 1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011. 2 “Health Care Reform: Employer

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Benefits of combining voluntary financial protection and core medical plans

Additional Protection

Provide coverage for incidents beyond the scope of traditional benefits

Simplified Administration

Single point of contact Simplified enrollment with a single eligibility file

Accelerate benefits payments through automated transfer of medical claims data

Data Integration Care Management

Ensure that members are receiving appropriate case/disease management services

SOLUTIONS FOR YOU AND YOUR EMPLOYEES

Page 18: Voluntary Financial Protection Plans...Health Care Reform AETNA VOLUNTARY PLANS 1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011. 2 “Health Care Reform: Employer

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Member receives cash benefits payment

Hospital receives payment for medical services

Offering a hospital indemnity plan with a medical plan

PLAN INTEGRATION EXAMPLE:

Qualifying inpatient hospital stay

Hospital submits claims

Aetna processes medical claim and hospital indemnity benefits*

* Members who have medical coverage from a carrier other than Aetna must send an Aetna claim form to receive benefits under the Aetna Voluntary Hospital Plan.

Page 19: Voluntary Financial Protection Plans...Health Care Reform AETNA VOLUNTARY PLANS 1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011. 2 “Health Care Reform: Employer

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Examples of voluntary financial protection plans and how they work

Solutions to prepare your employees for health events

Page 20: Voluntary Financial Protection Plans...Health Care Reform AETNA VOLUNTARY PLANS 1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011. 2 “Health Care Reform: Employer

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Financial protection plans are affordable; some cost less than $10 per week

Plan General overviewOffers financial protection for…

on- and off-the-job accidents

major illnesses such as heart attack, cancer or stroke

out-of-pocket expenses related to a hospitalization

Pays a lump sum benefit upon diagnosis Coverage is portable and complements existing medical benefits

Pays a lump sum for one hospital stay and a daily cash benefit per inpatient day

Benefits include hospitalization, emergency treatment, intensive care, fractures and moreCoverage is portable and typically guaranteed at initial enrollment; no medical exams or tests

Group Accident Plan

Group Critical Illness Plan

Hospital Indemnity Plan

Page 21: Voluntary Financial Protection Plans...Health Care Reform AETNA VOLUNTARY PLANS 1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011. 2 “Health Care Reform: Employer

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Questions?

For more information:

Contact James Reid at [email protected] send an email to [email protected]

Visit www.AetnaVoluntary.com

Page 22: Voluntary Financial Protection Plans...Health Care Reform AETNA VOLUNTARY PLANS 1 “2011 Employee Benefits: A Research Report by SHRM,” June 2011. 2 “Health Care Reform: Employer

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Aetna Voluntary insurance plans are offered and/or underwritten by Aetna Life Insurance Company (Aetna).

The Group Accident and Critical Illness Plans are limited benefit insurance policies and are underwritten by American Heritage Life Insurance Company (headquarters: Jacksonville, Florida). Eligible claims for this plan are the sole financial responsibility of American Heritage Life Insurance Company. The plans have exclusions and limitations and may not be available in all states. The Aetna Voluntary Hospital Plan is offered and/or underwritten by Aetna Life Insurance Company (Aetna).

This material is for information only and is not an offer or invitation to contract. An application must be completed to obtain coverage. Not all health services are covered. Health insurance plans contain exclusions and limitations. See plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by location and are subject to change.

Providers are independent contractors and are not agents of Aetna. Provider participation may change without notice. Aetna does not provide care or guarantee access to health services. Information is believed to be accurate as of the production date; however, it is subject to change. For more information about Aetna plans, refer to www.aetna.com.

Policy form numbers for Oklahoma residents include: GR23 and/or GR-29/GR-29N and/or GR-96172 and/or GR-96173.

Aetna Voluntary Hospital Plan is not available in all states and specific rules apply. Please contact your Aetna representative for more information.

©2011 Aetna Inc.

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