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President’s report ............................................................................................... 2

Executive Director’s report ............................................................................... 4

ALPS Yodeler ...................................................................................................... 5

Browser Briefs ..................................................................................................... 6

In the Media ...................................................................................................... 8

Children’s librarian’s career celebrated ....................................................... 10

Twitter, voice and public libraries .................................................................. 11

UBC Library – Spring update ........................................................................... 12

Room 14 opens at West Vancouver Memorial Library ................................. 14

“We just built it:” The Room 14 community consultation process ............... 15

Orchestral sheet music collection for loan at West Vancouver Memorial

Library ............................................................................................................... 18

Datacamp for library people ......................................................................... 19

Repurposing library space ............................................................................. 21

BCLA Browser: Linking the Library Landscape Volume 5, no. 2 (2013)

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President’s report By June Stockdale.

Being President of the BCLA Board has been a great

learning and growth opportunity and the time has

gone by very quickly.

As we come up to the conference Are we there yet?

and our Annual General Meeting I encourage you to

consider running for one of the elected positions that

will soon be advertised. The work of the BC Library

Association is of profound importance to all library

sectors and helps to ensure libraries remain strong

and relevant. Alternately, if you’re not yet a member,

please consider joining so you can be part of the

important work of the Association.

Strategic plan

We have largely completed our Strategic Plan and

will be formally rolling it out for our members at the

Conference. The main areas of focus are around

advocacy, professional development,

communication, and financial stability. Thank you to

all of the survey respondents as well as the Sections,

Committees and Interest Groups (SCIGs as I now

know they are called) for providing valuable input.

We have a committee working to identify key

messages for library advocacy in the upcoming

provincial election. We intend to focus on areas of

broad general importance to all types of libraries and

will provide supporting documentation for library

workers to modify and adapt for their communities.

We are working collaboratively with BCLTA to ensure

our messaging is mutually supportive. Our intent is to

ensure that we have a strong unified voice across the

province as we participate in the election process.

In support of our strategic goal of financial

sustainability, Daphne Wood from Vancouver Public

Library attended our last Board meeting and

presented information on VPL’s new ―Areas of

Interest‖ model of fund development. The model

aligns fundraising efforts with areas of strategic

importance and, organizational goals with potential

donors. Each identified area includes tools to

demonstrate the need, the impact of the investment,

and opportunities to contribute. In this way we

intend to streamline sustained fund development

and minimize staff time on reporting requirements.

The Partnership: a national network

I was fortunate to be

able to attend the

Partnership meeting in

Toronto in January.

Libraries are well

organized as we all

know — a good thing,

as this inter-provincial

association is

responsible for

coordinating a

number of national

programs. BCLA takes

the lead on the Job

Board that provides a

national forum for job

seekers. The

Education Institute offers a variety of online

professional development opportunities featuring

speakers from across the nation.

The Partnership is working on a certification program

for library and information specialists to document

their professional development activities. And if

you’re not familiar with the Partnership e-Journal,

have a look at the peer-reviewed research articles

that span the range from public to special to

academic and school libraries. The trip also included

the OLA SuperConference, which really is

inspirational. Thanks to OLA for sponsoring Partner

members to attend.

Mentorship

The Mentorship Working Group has officially become

a BCLA Committee, and I’d like to thank them on

behalf of us all for the excellent work they have done

in getting this important program up and running. The

committee has completed one session and is

currently planning the next, which begins April 1. Visit

http://www.bcla.bc.ca/mentorship/ for more

information.

Libraries & Literacy Branch

Thanks also to Libraries and Literacy Branch for

continued financial support of BCLA. We receive an

operational grant that helps us to carry out our work

for the broader library community, as well as a grant

June Stockdale

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to oversee the Summer Reading Program. We

appreciate the sustained support of our work though

these annual grants.

Hope to see many of you at the Conference this

year. And don’t forget to watch for the election

information. Be involved!

June Stockdale is BCLA President, 2012-2013.

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Executive Director’s report By Annette DeFaveri.

Website

BCLA has begun a website redesign project!

As many of you know redesigning and updating the

BCLA website has been the subject of discussions for

years. My predecessor identified the dire straits the

website was in and her parting words to me were

basically, ―Fix the website, now!‖ My own experience

using the website, as well as daily feedback from

other website users, demonstrated the need for

building a new site, and developing a new face for

BCLA.

Money was an issue, and connected to the money

was the question of whether to manage a group of

volunteers for a website redesign project, or to hire a

professional to shepherd the project. Past attempts at

beginning a website redesign project revealed how

impractical it was to ask volunteers or students to

commit so much of their time and energy to a single

project. After much discussion with staff, at Board

meetings and with BCLA members, the decision was

to use BCLA reserves and fund a website redesign

project.

Our hope is to give BCLA a new web vibrancy as well

as to create a clean and confidence-inspiring space

that demonstrates, through design and content, that

that BCLA is a vital, active, accessible and socially

responsible association. Jon Whipple of Jon Whipple

Design Counsel was hired to take on the project.

Some of you know Jon from his work in public libraries

and then in the private sector. Jon brings a depth

and breadth of design experience to the project as

well as a detailed knowledge of libraries and their

role in the community. He is a great fit for BCLA and

for this project.

The website redesign project is underway and

moving at lightning speed. Our hope is to be far

enough along to unveil the website . . . or at least the

beginnings of the website . . . at the BC Library

Conference in May.

Conference preparation

Aside from work on the website project, or perhaps

despite this work, most of the time Allie and I spend

from now until May will be focused on the

conference. While the conference is at the same

location as last year, we have tried to make small

changes to sessions and events to ensure the

conference continues to feel exciting and surprising.

Some changes this year include the introduction of

shorter 45-minute sessions that, we hope, will let more

people engage with more topics. We are also

moving our awards ceremony from the AGM to the

Awards Lunch. We hope that this change helps us

better honour our awards recipients.

BCLA will also use the conference as an opportunity

to get member feedback on Mission, Vision and Core

Values statements for the Association. The

conference is our single largest gathering of BCLA

members and we hope that we can entice each of

you to add your thoughts to the low-tech message

boards we will set up at the conference. This type of

feedback is invaluable to a member-driven

association and I hope as many people as possible

will contribute their thoughts and ideas.

Thanks

And finally, I’d like to take this opportunity to thank

Myron Groover, Barbara Jo May, Carla Graebner,

Heather Morrison, Jon Scop, June Stockdale and a

host of other IPC and IFC members who have, in the

past months, worked to ensure that BCLA remains on

top of its advocacy work. Member participation is the

key to a relevant association and the ongoing

contribution by members is what defines us and our

place in the library environment.

Annette DeFaveri is BCLA’s Executive Director.

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ALPS Yodeler By Danielle Winn.

Innovation 101

ALPS members are pleased to announce that as a

result of collaborative efforts between ALPS, the

University of B.C. (UBC) Library’s Irving K. Barber

Learning Centre, UBC’s Human Resources

Department and the UBC Faculty Association’s

Librarian and Archivist Committee we are able to

offer an exciting professional development

opportunity. Innovation Boot Camp will be coming

to town! Innovation Boot Camp is ―a social

experiment designed by Robin Bergart and M.J. D'Elia

to explore the question: can we learn to be more

innovative?‖1

On Wednesday, April 10, 2013, M.J. D’Elia will be at

UBC to lead a workshop for up to 50 people.

Registration information is available on the ALPS blog

http://alpsyodeler.wordpress.com.

Please see the Innovation Boot Camp website:

http://innovationbootcamp.wordpress.com/ or look

up the article published by Bergart & D’Elia in 2010.

Innovation: The language of learning libraries,

Reference Services Review, 38, 4 606-620.

Other Upcoming Events

We’ll all need some refreshments after a hard day at

Boot Camp, so ALPS is hosting a Pub Night following

the Innovation Boot Camp workshop. Please join us

at Mahoney & Son’s (UBC location) to review and

discuss all the things we’ve learned. Please rsvp when

you register.

1 http://innovationbootcamp.wordpress.com/about/

Social Media: Like Us & Follow Us!

The current executive committee is working hard to

improve communications with you. Please join us on

Facebook (https://www.facebook.com/groups/

2320168684/), and/or follow us on Twitter

(@alps_bcla).

We Want You!

The Executive will be sending out a call soon for those

who are interested in serving in the following positions

in 2013-2014: Chair-Elect, Continuing Education

Coordinator (1st year, 2 year term), Recording

Secretary and SLAIS Student Representative. Please

watch for the call and contact Tara Stephens

(tara.stephens@ubc.ca) if you’re interested.

New Social Media Policy

Since the Executive has made a commitment to

communicate regularly with its members via social

media, we decided that we needed a policy to

provide guidelines governing its use. We’ve recently

adopted a policy outlining the best practices for all

ALPS members:

Comments will be accepted on all social media

accounts; however the Executive reserves the right to

delete any comments that are offensive in nature

and ban any poster that makes repeated offensive

comments.

Danielle Winn is a librarian at UBC’s Education Library.

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Browser Briefs Compiled by: Leanna Jantzi.

B.C. Library Conference

B.C. Library Conference buzz is growing with the

announcement of a brand new conference website

at http://bclaconnect.ca, where you can register

and view the conference program.

The conference will be held May 9-11 at the Sheraton

Vancouver Airport Hotel in Richmond, B.C. With the

theme "Are we there yet?" the conference will

explore the change and transition in the library

community and provide you with the opportunity to

learn more about issues and subjects that define the

library environment and guide much of the work we

all do.

The opening keynote speaker will be Lev Grossman,

a senior writer at Time Magazine and a best selling

author. Joe Janes, the Chair of the MLIS program at

the University of Washington Information School, is the

closing keynote speaker.

In addition to the wide variety of informative and

exciting sessions, the conference will also feature

social events, including the BCLA/BCLTA Awards

Recognition Luncheon, and a tradeshow.

This year the Browser and the conference organizers

will have a roving photographer to help record the

events of the conference. Pictures may be used for

BCLA-approved publication, but if you are camera

shy just let the photographer know before your

picture is taken.

BCLA concerned by LAC’s Values & Ethics Code

In March, the BCLA President expressed BCLA's great

concern regarding the Values and Ethics Code

recently issued to govern the behaviour of Library

and Archives Canada (LAC) employees.

"The implications of the Code and its attempts to

regulate behavior, critical thinking and freedom of

expression both in and out of the work environment

threaten the principles of a democratic

society," President June Stockdale said in a press

release issued by BCLA on March 19. "BCLA is deeply

concerned by sections of LAC’s Values and Ethics

Code because it devalues and dismisses employees’

professional integrity and their underlying freedom of

thought and expression. The accomplishments – and

professional opinions – of LAC employees should be a

source of pride rather than suspicion and should be a

focus for discussion rather than censorship."

Stockdale, speaking on behalf of the BCLA

membership, urged LAC to withdraw and re-

formulate the code. The release, developed through

the efforts of BCLA, the Information Policy

Committee, and the Intellectual Freedom

Committee, was followed by an interview on CBC's

As It Happens with IPC Chair Myron Groover on

March 20.

"You're right that some of the language is very

disturbing," Groover told As It Happens host Carol Off.

Groover stated later in the interview that the code is

"putting librarians and archivists in a position where [it

is] asking them to, effectively, hide or restrict access

to public information and this is in a case when doing

so would seem to fly in the face of LAC's legal

mandate."

For a more information on issue, visit IPC's blog at

http://bclainfopolicycommittee.wordpress.com/

Meet the new grads

Colin Preston, Media Librarian, CBC Vancouver, is

guest speaker at the UBC SLAIS (the iSchool at UBC)

Alumni Association’s 2013 Meet the New Grads. The

event will take place at the Alice Mackay Room,

lower level VPL Central Branch, 350 West Georgia St.,

Vancouver, on Friday, April 12th from 5:30-8 p.m.

To purchase tickets and sponsor one or more

graduating students, please visit:

http://www.eventbrite.ca/event/3172873149

For full details visit http://blogs.ubc.ca/slaisalumni/.

The 2013 Beyond Hope library conference is

ready for your call

The Prince George Public Library is pleased to host

the 2013 Beyond Hope conference from June 10-11.

This year’s theme is: Call us Maybe?: Connecting

people & libraries now!

Beyond Hope is a biennial library conference that

brings together library staff and trustees from across

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British Columbia for practical, professional

development.

Beyond Hope 2013 will focus on the ways libraries

connect with users, with particular attention paid to

unique services and access to or use of digital

technologies. The conference committee is putting

together a diverse program that includes sessions

and hands-on workshops on topics such as open

data, on program evaluation, providing readers

advisory services, emotional literacy in the workplace

and many more. Our popular one-minute book talks

are back, this year titled, ―We just met you, and

we’re crazy: Read these books, no maybes.‖

A pre-conference session will offer a trustee

orientation program (TOP) for library trustees,

sponsored by the B.C. Library Trustees Association.

TOPS will take place on Sunday, June 9th.

The keynote speaker this year is Sandra Singh, Chief

Librarian for the Vancouver Public Library, and former

Director of the Irving K. Barber Learning Centre at the

University of B.C. On Monday, June 10th delegates

and sponsors are invited to attend our social event,

―Bowties and Boas.‖ Don’t miss this black & white

dinner event to be held at a secret location!

So start humming that tune or download it from your

library’s digital music collection and join us in Prince

George for Beyond Hope 2013, Call us Maybe?:

Connecting people & libraries now!

For more information and to register, visit our website

at http://beyondhope.lib.pg.bc.ca.

Questions about Beyond Hope 2013 can be sent to

Beyond Hope Coordinator Janet Marren at

beyondhope@lib.pg.bc.ca.

v

Contributed by Andrea Palmer, Communications

Coordinator, Prince George Public Library.

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In the Media Compiled by Roën Janyk.

Daniel Palmer. ―Literacy starts with a bit of fun.‖

Victoria News (January 23, 2013).

Rachel Stern. ―Stories create communities.‖ Nanaimo

News Bulletin (January 24, 2013).

―BOOKS PLUS: Real estate, computers and seniors’

health at Tri-City libraries.‖ The Tri-City News (January

25, 2013).

―BOOKS PLUS: Write a book, watch a flick.‖ The Tri-

City News (January 31, 2013).

―Read all about it: Library launches Okanagan Reads

project.‖ Kelowna Capitol News (January 31, 2013).

―LETTER: Coal on the Fraser and love for libraries.‖

South Delta Leader (January 31, 2013).

―Chinese New Year games for the kids.‖ Richmond

Review (February 4, 2013).

―Library initiative hopes to promote better literacy.‖

Kelowna Capitol News (February 5, 2013).

―Port Hardy library hosts writers’ café.‖ North Island

Gazette (February 7, 2013).

Ian Paton. ―LETTER: Article paints inaccurate picture.‖

South Delta Leader (February 7, 2013).

―May Q. Wong offers free reading Feb. 19 in

Ladysmith.‖ The Ladysmith-Chemainus Chronicle

(February 12, 2013).

Matt Hinch. ―We still need libraries.‖ Campbell River

Mirror (February 12, 2013).

William Wagner. ―Libraries are more than just books.‖

Campbell River Mirror (February 12, 2013).

Margaret Nyland. ―Not dead yet.‖ Campbell River

Mirror (February 12, 2013).

―New literacy kits for children with visual

impairments.‖ North Island Gazette (February 14,

2013).

Tim Fitzgerald. ―Final chapter of storied career.‖

Mission City Record (February 14, 2013).

―Vancouver Island Regional Library winner in national

contest.‖ Campbell River Mirror (February 14, 2013).

Ruth McMonagle. ―Libraries - Yes! - but don’t forget

the rest.‖ Campbell River Mirror (February 14, 2013).

―Jolliffe elected board chair of Vancouver Island

Regional Library.‖ The Courtenay Comox Valley

Record (February 14, 2013).

―Richmond Public Library celebrates freedom to

read.‖ Richmond Review (February 15, 2013).

―Bowering tours for Okanagan Reads.‖ Penticton

Western News (February 15, 2013).

―Bowering to appear at Vernon library as part of

Okanagan Reads.‖ Vernon Morning Star (February

17, 2013).

Alistair Taylor. ―OUT ON A LIMB: You’ll have to pry my

book out of my cold, dead hands.‖ Campbell River

Mirror (February 19, 2013).

―Trustees elected to library board.‖ Nanaimo News

Bulletin (February 20, 2013).

Hugh MacKinnon. ―Popularity of Vancouver Island

libraries 'staggering'.‖ Comox Valley Record

(February 21, 2013).

―Locals elected to VIRL executive.‖ North Island

Gazette (February 21, 2013).

Cory Ruf. ―Scholars rally behind McMaster librarian

facing libel lawsuits.‖ CBC News (February 22, 2013).

Jessica Peters. ―Agassiz kids dig dinosaurs.‖ Agassiz-

Harrison Observer (February 22, 2013).

Mary Lou Nordstrom. ―New library will serve north

Nanaimo very well.‖ The Daily News (February 23,

2013).

Kristine Salzmann. "Cloverdale author donates to

libraries trashed by Hurricane Sandy." Cloverdale

Reporter (February 25, 2013).

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―Vancouver Island Regional Library wins $1,000 worth

of children’s books.‖ Comox Valley Record (February

26, 2013).

Rachel Stern. ―Freedom to Read week raises

awareness about censorship.‖ Nanaimo News Bulletin

(February 28, 2013).

―BOOKS PLUS: Women's Day, Port Moody heritage

and grizzly bears at Tri-City libraries.‖ The Tri-City News

(February 28, 2013).

Julia Piper. ―The E-List.‖ The Province (February 28,

2013).

Katherin Dedyna. ―Library elicits feedback on plan to

move Emily Carr branch.‖ Times Colonist (March 1,

2013).

Richard Rolke. ―Budget cut challenges literacy

efforts.‖ Vernon Morning Star (March 3, 2013).

Kyle Slavin. ―Library mulls moving Emily Carr branch to

Uptown.‖ Saanich News (March 5, 2013).

Hilary Russell. ―Magic, kidney news and more.‖ The

Times (March 5, 2013).

Adrian MacNair. ―Libraries have a future: FVRL.‖ South

Delta Leader (March 7, 2013).

―Teen Tech Week at libraries.‖ Comox Valley Record

(March 7, 2013).

Roxanne Gregory. ―Library and Archives Canada

deal with Ancestry.ca leaves personal information

vulnerable.‖ Straight.com (March 7, 2013).

Heather Allan. ―South Okanagan author stirs readers'

passions.‖ Penticton Western News (March 7, 2013).

Janis Warren. ―'Friends' building on library branch

success.‖ The Tri-City News (March 7, 2013).

Michaela Garstin. ―Beanbag chairs, Macs and

Photoshop: West Van Library's new teen space.‖

North Shore Outlook (March 8, 2013).

―Celebrate teen tech week and check in @ your

library.‖ Comox Valley Echo (March 8, 2013).

Cara Brady. ―Discussing a good read.‖ Vernon

Morning Star (March 08, 2013).

―Spring storytimes at two local libraries.‖ Comox

Valley Echo (March 8, 2013).

Amy Smart. ―Feedback mixed on moving library’s

Emily Carr branch to Uptown.‖ Times Colonist (March

9, 2013).

Christine Lyon. ―West Vancouver library opens study

room for teens: Consultation process gave teens a

big say in design of Room 14.‖ North Shore News

(March 10, 2013).

Andrea Klassen. ―Oops! Service makes some people

an open book." Kamloops This Week (March 11,

2013).

―Richmond Library Workers ratify new collective

agreement.‖ Marketwire (March 11, 2013).

Darrell Bellaart. ―Little Free Library draws plenty of

readers.‖ The Daily News (March 12, 2013).

Susan Clark. ―A GOOD READ: Aboriginal authors tell

stories of perseverance and struggle.‖ The Tri-City

News (March 12, 2013).

Jenna Hauck. "What's happening at the Chilliwack

and Yarrow libraries." Chilliwack Progress (March 13,

2013).

Liz Craig. ―Lieutenant Governor opens new

Halalt/Lyackson community library.‖

HQCowichanValley (March 13, 2013).

―Amber Hunt: Movers & Shakers 2013 – Change

Agents.‖ Library Journal (March 13, 2013).

Jenna Hauck. ―What’s happening at the Chilliwack

and Yarrow libraries.‖ Chilliwack Progress (March 13,

2013).

―Readers turn pennies into books.‖ Nanaimo News

Bulletin (March 13, 2013).

Matthew Claxton. ―Book banners not bibliophiles.‖

Langley Advance (March 14, 2013).

Jennifer Lang. ―Spring break takes a literary turn at

Surrey libraries.‖ Cloverdale Reporter (March 15,

2013).

Roën Janyk is the Web Services Librarian at

Okanagan College, Kelowna, B.C.

BCLA Browser: Linking the Library Landscape Volume 5, no. 2 (2013)

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Children’s librarian’s career celebrated By Deb Thomas.

Joyce Pinsker,

Children and Teen

Services

Coordinator for

Burnaby Public

Library for 20 years,

retired in February

after a long and

accomplished

career in children’s

services. Joyce

began working as

a librarian for

Burnaby Public

Library in 1981.

Joyce was

influential in

promoting early literacy and diversity both in Burnaby

and in the InterLINK library community. She was an

active participant at the Burnaby Early Childhood

Development Table and with the Burnaby School

Aged Initiative, and the Literacy Now Burnaby

Steering Committee.

She showed leadership in the regional public library

community on the InterLINK Children’s Services

Committee, which she chaired in 2010. Joyce

brought her knowledge and connections with the

multicultural community to the larger InterLINK table

and enabled the committee to complete the

translation of essential library literature regarding

children’s services into several languages. In 2010,

Joyce chaired a sub-committee to create and

translate a brochure regarding the Children’s

Summer Reading Club into 39 languages. Upon

request from the InterLINK Children’s Services

Committee, Joyce created a workshop in 2011 to

introduce and facilitate access to the Embracing

Diversity website for member Children’s Librarians.

She has been a mentor and a guide to many

children’s librarians, both at Burnaby Public Library

and in other library systems.

She has been recognized for her contributions both in

Burnaby and in the British Columbia library

community:

In 2010, Joyce was recognized by the Burnaby

Intercultural Planning Table (BIPT) for her

contribution and leadership in the development of

Burnaby and New Westminster as Welcoming and

Inclusive Communities. BIPT created ―Profiles of a

Welcoming and Inclusive Community‖ –

photographs and profiles of individuals who have

generously supported new residents to feel

welcome and included. The photographs hang in

the Bob Prittie Metrotown Branch of Burnaby Public

Library.

Joyce received the BCLA Achievement in Library

Service Award in 2011 for her strong support of

projects and initiatives that celebrated cultural

diversity.

Among her successful projects were:

―Embracing Diversity: Sharing our Songs and

Rhyme‖ (www.embracingdiversity.bpl.bc.ca),

video performances of children’s songs and

rhymes in 15 languages plus resources to support

the use of this material, launched on February 21,

2011.

Burnaby Public Library’s ―My First Language‖ kits

(http://bpl.bc.ca.nmsrv.com/kids/stories-in-world-

languages/my-first-language-kits) and the ―Your

First Language: A Precious Gift to Your Child‖

(http://bpl.bc.ca.nmsrv.com/kids/newcomer-

families/your-first-language) parent handout that

has been translated into 26 languages for inclusion

in the ―My First Language‖ kits.

Burnaby Public Library’s ―Help Your Child Get

Ready to Read‖ parent workshops

(http://bpl.bc.ca.nmsrv.com/kids/help-your-child-

become-a-reader/workshops-to-help-your-child-

get-ready-to-read), which Joyce regularly leads.

Burnaby Public Library’s new website with

improved pages for kids, teen and newcomer

families. Joyce led the development of these

pages and did most of the work on them herself.

Burnaby Public Library is proud of Joyce’s many

accomplishments and wishes her a well-deserved

and enjoyable retirement.

Deb Thomas is Deputy Chief Librarian of

Burnaby Public Library.

Joyce Pinsker. Photo by Lisa Artuso.

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Twitter, voice and public libraries By Mikale Fenton.

Dr. Mary Cavanagh presented her research project

“Social-Biblio.ca: Meaning and Method Behind Public

Library Micro-Blogging Practices” as part of the

School of Library, Archival and Information Studies,

the iSchool at UBC’s Digital Information Interaction

Group (DiiG) lecture series at UBC’s Irving K. Barber

Learning Center on March 21st, 2013.

Dr. Cavanagh is an associate professor at the

University of Ottawa’s School of Information Studies

where she teaches in areas of organizational

change, evaluation of information programs and

services, information ethics, and research methods.

The focus of her research revolves around the areas

of practice-based organizing and managing, the

institutionality of the public library, and integrated

information management and evaluation. She

earned her PhD from the Faculty of Information at

the University of Toronto in 2009 and has been

published in several journals such as Library

Management, Information Research and the

Canadian Journal of Information Studies.

Public engagement & social media

For “Meaning and Method Behind Public Library

Micro-Blogging Practices,” Dr. Cavanagh looked at

the ways in which Canadian public libraries engage

with the public through Twitter and social media, and

how these platforms structure library-client

interactions. The project is supported by the Social-

biblio platform, a web-platform that represents a

curated archive which tracks the official Twitter

accounts of 133 public libraries, or 20% of Canadian

public library systems.

Dr. Cavanagh’s presentation began with a timeline

of a selective history of the theories regarding

interactions, told first from the information sciences

perspective and then through a sociological

perspective. This ―theory in a nutshell‖ timeline

provided a bit of background into how the notions of

agency, structure and practice have been previously

brought together at an abstract level and shaped by

various thinkers.

While most social media research tends to focus on

individuals, this project decided to look at group

organizations by observing the patterns in Twitter

conversations between libraries and the public to

form a bigger picture about how they interact with

one another, and what effect those interactions

create. To accomplish this goal, the project

measured library-client interactions though a number

of ―events‖ as captured by the event’s respective

hashtag or username. Two examples highlighted in

the presentation were @torontolibrary, which referred

to the Toronto Public Library’s union strike, and

#CanLit, a hashtag that trended heavily once it was

used in an online chat about Canadian literature

hosted by the CBC.

Tracking Twitter chatter

Dr. Cavanagh and her team measured two weeks

worth of this ―Twitter chatter,‖ and distinguished the

differences between the purpose of each tweet as

either to provide information, to interact with the

public, or to initiate action. The researchers then

graphed these distinctions to visualize and identify a

continuum of engagement.

Dr. Cavanagh also emphasized the importance for

libraries to develop a cohesive voice for their twitter

persona to be successful and attract more

followers—a hot topic during the discussion period

among other public librarians who came to learn

how to better develop their center’s twitter presence.

To find out more about Dr. Cavanagh and her work,

or to see the slides from the presentation, visit

http://mfcavanagh.wordpress.com.

Mikale Fenton is a first-year MLIS student at UBC’s

School of Library, Archive and Information Studies.

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UBC Library – Spring update By Glenn Drexhage.

Learning Centre renos complete

A one-stop service hub, along with new teaching

and learning pavilions, are the highlights of a recently

completed renovation at the Irving K. Barber

Learning Centre.

Last fall the Learning Centre began construction to

create a one-stop service point for users, and the

space opened during the first week of March.

The new multi-service desk offers support for

checking out books and answering reference

questions, and features IT support – all from one desk.

In addition, self-checkout machines have been

added to ease the flow of traffic.

The refurbished space also includes new pavilions for

the Writing Centre, AMS Tutoring and Peer Academic

Coaching. ―It offers improved space for our

programming partners,‖ says Simon Neame, Director

of the Irving K. Barber Learning Centre. He added

that the new spaces are more flexible and allow for

collaborative work.

Access to the Library is now available via the third

level entrance.

New B.C. prize for scholarly books: shortlist

announced

Three books that reflect the compelling culture,

geography and history of British Columbia are

featured in the inaugural shortlist for a new award

focused on scholarly works.

The annual Basil Stuart-Stubbs Prize for Outstanding

Scholarly Book on British Columbia, sponsored by UBC

Library and the Pacific BookWorld News

Society, recognizes the best scholarly book published

on a B.C. subject by a Canadian author.

The three shortlisted titles for 2012 are:

Journey with No Maps: A Life of P.K. Page by

Sandra Djwa (McGill-Queen’s University

Press);

British Columbia: A New Historical Atlas by

Derek Hayes (Douglas & McIntyre); and

Father August Brabant: Saviour or Scourge?

by Jim McDowell (Ronsdale Press).

The recipient will be announced by April 2013. The

inaugural prize, worth $1,000, will be awarded at a

reception on May 7 at UBC’s Irving K. Barber Learning

Centre. Please visit the full announcement for further

details.

The Basil Stuart-Stubbs Prize for Outstanding Scholarly

Book on British Columbia was established in memory

of Basil Stuart-Stubbs, a bibliophile, scholar and

librarian who passed away in 2012. Stuart-Stubbs’s

many accomplishments included serving as the

University Librarian at UBC Library and as the Director

of UBC’s School of Library, Archival and Information

Studies.

Rendering of the multi-service desk at the Irving K.

Barber Learning Centre.

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Westland digitization

Interested in environmental issues in British Columbia?

Then make sure to check out Westland, the newest

addition to UBC Library’s digital collections.

Last year, one of the largest private video collections

in Canada, and a fascinating recording of B.C.’s

complex and inter-related ecosystems, came to UBC

Library thanks to a donation from the Halleran family

and the support of community partners including

Columbia Basin Trust. The Halleran Collection, valued

at $750,000, consists of nature-oriented video

programing produced in British Columbia over the

decades – first by Mike Halleran and then by his son

Terry.

The core of the collection consists of the Westland

series, whose programs aired on the Knowledge

Network between 1984 and 2007. The Library recently

digitized 195 of these programs, which examine a

broad range of issues associated with forestry,

freshwater fishing, endangered species and

ecosystem restoration.

In addition to the broadcast programs the donation

also includes an extensive library of 2,000 source

tapes.

cIRcle rises in rankings

cIRcle (circle.ubc.ca) – UBC’s open access digital

repository launched by the Library in 2008 – has

moved up in international rankings, according to

Webometrics (the ranking of web repositories).

In the world ranking of all repositories, cIRcle is ranked

at number 38 (up from number 53).

In the world ranking of all institutional repositories,

cIRcle is ranked at number 32 (up from number 44).

cIRcle was also ranked second in Canada in the

latest Webometrics findings.

LibQUAL+® at UBC Library

UBC Library is once again participating in LibQUAL+®,

an internationally recognized survey that gathers

feedback on Library collections, services and

spaces.

The web-based survey was sent to a random sample

of students and faculty on February 12. It closed on

March 4, and the Library will share survey results with

the campus community by the fall of 2013.

More information about LibQUAL+® is available at

the Library’s About Us site and related FAQs.

Glenn Drexhage is the Communications Manager at

UBC Library.

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Room 14 opens at West Vancouver

Memorial Library By Jenny Benedict.

On March 6, West Vancouver Memorial Library

opened Room 14 (―room for teen‖), a new teen

space created by teens for teens.

Head of WVML Youth Services, Shannon Ozirny says,

―It’s a new space in our community where teens can

create and connect. They can do work like putting

together a digital portfolio for a university

application, play around with a video they’ve taken

on a smart phone, or simply hang out and study with

friends. Room 14 is a welcoming space that offers all

of these things and more.‖

Photo by Sarah Moldenhauer

Space allocation

In Room 14, space is allocated to reflect a balance

between physical and digital collections and study

and social spaces. The room has five zones:

a hangout area and a group study area in the

centre, individual study area and computer terminals

on each side, a fiction reading nook and a meeting

room designed to maximize the space’s natural light.

Technology

Room 14 has the technology teens need for both

school assignments and pursuing their own projects

and passions. This means lots of outlets for devices,

as well as computers that support digital content

creation. Using software that can manipulate

graphics and sounds, teens can produce materials

with images and audio, as well as more traditional

text formats. Room 14 also gives teens the chance to

showcase their digital creations on a 55-inch multifunctional monitor that can be connected to

laptop or tablets.

Collections

The book and DVD collections, which the teens

rated as their primary reason for coming to the

Library, are around the perimeter of the room.

Playaways, audio books, and magazines are also

available.

Library staff resources

WVML’s expert staff members are on hand to assist

teens in learning how to navigate and evaluate

resources to the find the best information, as well as

what technology to use to best communicate their

work. The staffing complement includes Digital

Access Librarian, Sarah Felkar, and Youth Services

Librarian, Erika Jelinek.

Financial support

Funding for the project was generously contributed

by the West Vancouver Memorial Library Foundation

and the District of West Vancouver. Proceeds from

WVML Foundation's successful 2011 Gala Fundraiser A

Passport to Italy and a $10,000 donation from Dr.

Arjang Nowtash were donated to Room 14.

About the WVML Youth Department

The Youth Services Department is committed to

ensuring that all youth in our community have an

equal opportunity to build literacy skills, to progress

successfully through the school years, and to

transition into the work force equipped for lifelong

learning.

For a profile of West Vancouver Memorial Library's

forward-thinking services to youth, view this video of

UBC iSchool's interview with Director Jenny Benedict

and Youth Services Head Shannon Ozirny.

Jenny Benedict is the Director of Library Services at

West Vancouver Memorial Library.

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―We just built it:‖ The Room 14

community consultation process

By Shannon Ozirny.

When the West Vancouver Memorial Library (WVML)

identified the construction of a new teen space as a

major priority during the 2011-2015 strategic planning

process, we were essentially embarking on two

projects: the first was obviously the building of the

new space, but the second was a robust community

consultation process that would meaningfully and

actively involve as much of our district’s grade 6-12

population as possible.

Many people, from our colleagues in the public

library sector, to teacher-librarians, to principals to

design students have inquired about our consultation

process: how did we collect feedback and turn it into

living, breathing 838 square foot space? We hope this

overview will be useful for those that are embarking

on planning a public space for a distinct, pre-

identified group of patrons.

Step 1: Being open

Our unofficial tagline for the project was: ―West

Vancouver teens imagined it. We just built it.‖ We

began this project knowing that we wanted teens to

be in the driver’s seat of our planning process. This

required that we begin with no pre-conceived ideas

of what the space would look like or feel like. We

were prepared for the teens to tell us anything and

everything, and did not know if our finished product

would look more like an Apple store or a log cabin.

Step 2: Casting a wide net

Our first step was to develop and distribute an online

survey to every Grade 6-12 student in West

Vancouver. While students in grade 6 and 7 are just

on the cusp of their teen years, we wanted to make

sure we included the immediate future users of the

space in our process.

There is ample professional literature available on

survey design and libraries, but our most useful

exercise was consulting our Teen Advisory Group

(TAG) who recommended short questions and a

draw prize incentive. We also solicited feedback on

the survey draft from the school district and district

youth services staff (including youth outreach

workers).

The survey questions focused on three themes:

1. What did teens like to do at the library?

2. What were their technology and software requirements

for both school and personal projects?

3. What would an “ideal” teen space have?

The survey was distributed through a wide variety of

channels including the library website and emails to

library and community centre teen volunteers. But

we believe we got the biggest uptake from

partnering with the school district and sending the

survey to every single West Vancouver student in

grades 6-12.

In addition to soliciting feedback from as many teens

as possible, the survey also acted as promotion for

future opportunities to get involved in the space

plan. Out of the 341 youth who filled out the survey,

over 100 indicated that they would be interested in

participating in later stages of the consultation

process and provided their information.

In addition to the survey, youth librarians Shannon

Ozirny, Sarah Donald and Roseanne Hinmueller also

spoke face-to-face with 60 West Vancouver teens,

meeting them in places like drop-in centres, district

youth advisory committees and the library’s TAG.

These conversations took the form of one-on-one

and small group interviews in addition to group

brainstorming and focus group sessions. In total, we

heard from approximately 10% of West Vancouver

youth aged 11-18.

Step 3: Visualizing the space

At this point, we had a tremendous amount of data

in the form of qualitative and quantitative survey

results and interview/focus group notes. We felt that

we wanted to gather some more ―visual‖ feedback

before beginning the space plan.

We worked with Co-Design, a Vancouver firm

specializing in community-led design, to facilitate a

workshop for over forty teens. In this workshop, the

designers led teens through a variety of exercises that

culminated in eight large drawings of ideal library

teen spaces. You can read more about WVML’s

session with Co-Design on their blog

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(http://youthmanual.blogspot.ca/2013/03/west-

vancouver-memorial-library-from.html). Co-Design

also offers a fantastic free manual on their blog that

outlines their consultation processes for organizations

to use.

Teens work with a Co-Design architect to visualize

their ideal teen space. Photo by Shannon Ozirny.

After reviewing the Co-Design boards and the survey,

interview and focus group data, several key space

elements came up again and again:

natural light/no fluorescent light

shelving around the perimeter

enclosed meeting room

lots of group and individual study space

study areas by windows

social space

lots of electrical outlets

These were the elements that led the creation of the

space plan. We worked with Renaissance Interiors to

develop a lighting concept and plan for the

enclosed meeting room.

Step 4: Colouring in the space

With a space and lighting plan in hand, we brought

another group of teens in to pick colours for the soft

task chairs, giant bean bag chairs (bean bags were

requested time and again) and accent walls. They

worked with hundreds of paint chips, fabric samples

and space plan templates in small groups before

finally voting on a favourite. The workshop took

place in Room 14 (in its demolished state) so teens

could get a feel for the room they were designing.

Almost two dozen teens came out to make the

colour selections. Photo by Shannon Ozirny.

Step 5: Double-checking ourselves

After construction began on the space, the Pew

Research Centre released ―Younger Americans’

Reading and Library Habits‖ in October 2012.

Recently, on March 13, 2013, Pew also released,

―Teens and Technology 2013.‖ We were particularly

excited to compare our West Vancouver survey

findings to Pew’s and the similarities in our data were

surprisingly similar.

Pew found that 55% of 16-17 year old Americans

have used the library for research in the past year

(Zickuhr et al., 2012) while 55.6% of West Vancouver

teens surveyed indicated that use the library to get

information for homework and assignments.

WVML librarians also observed that teens in our

community are often using two devices in our space:

a smartphone and a laptop or tablet. And, of

course, where there are devices, there is a need for

charging. In our survey, teens rated free wi-fi as their

most valued thing in a library teen space (followed

by books, DVDs and materials for borrowing). Pew’s

recent report on teens and technology confirms that

78% of teens have a cell phone and 23% of teens

have a tablet computer (Madden et al., 2013). This

certainly justifies our decision to place 22 outlets in

Room 14!

Opening Days

At the time of submitting this article, Room 14 has

been open for two weeks. The first thing colleagues

ask is ―How’s it going?‖ with facial expressions that

seem to indicate they are preparing to hear the

worst. So far, we have yet to experience some of the

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common challenges that the professional literature

seems to suggest are inherent in library spaces for

teens. Room 14 remains garbage-free despite our

liberal food and drink policy, the light-colored task

chairs and bean bags have not fallen victim to a

sharpie or blade and noise levels have yet to be a

problem, even when the space is full.

While we credit this to our District’s stellar teen

population, we also believe that this amount of

respect that teens give the space is directly

proportionate to the amount of ownership and pride

they feel in Room 14.

Works Cited

Madden, Mary et al. (2013, March 13). Teens and

Technology 2013: Overview. Pew Research Centre.

Retrieved from

http://libraries.pewinternet.org/2012/10/23/younger-

americans-reading-and-library-habits/

Zickuhr, Kathryn et al. (2012, October 21). Younger

Americans’ Reading and Library Habits: Summary of

findings. Pew Research Centre. Retrieved from

http://libraries.pewinternet.org/2012/10/23/younger-

americans-reading-and-library-habits/

Shannon Ozirny is the Youth Services Head at West

Vancouver Memorial Library.

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Orchestral sheet music collection for loan

at West Vancouver Memorial Library By Lynn Brockington.

Community, school and professional orchestras have

a new source for hard-to-find, often-expensive

orchestral music. The West Vancouver Memorial

Library, in partnership with Lions Gate Sinfonia, has

assumed the stewardship of an orchestral sheet

music collection previously stored in the Toronto

music library of the CBC.

The collection is comprised of roughly 1,300 works,

each consisting of one or more full sets of orchestral

parts. Some works also include piano or conductor’s

scores. Many pieces in the collection are original

compositions and unique arrangements from the

golden age of radio, when orchestral music of all

styles featured prominently in broadcasts of both live

and recorded programs. The remaining works largely

consist of standard orchestral repertoire, such as

concertos, overtures, symphonies and suites. With the

assistance of volunteers from local orchestras and

students from SLAIS and the Library and Information

Technology program at Langara, the collection was

sorted, catalogued and added to the Library’s online

catalogue.

This collection will be welcomed in particular by

smaller orchestras, community organizations and

school ensembles which cannot afford to maintain

their own libraries of orchestral music. Music in this

collection is printed on heavy paper stock in a large

format preferred by musicians. More information is

available at www.westvanlibrary.ca/orchestra.

Orchestras from throughout BC and across Canada

may register with the library to borrow from the

collection.

Librarian Lynn Brockington displays some of the

musical scores available in the West Vancouver

Memorial Library Orchestra Collection intended for

use by professional, community and student

orchestras in Canada. Photo courtesy of the North

Shore News, Cindy Goodman.

Lynn Brockington is a Librarian at West Vancouver

Memorial Library, British Columbia.

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Datacamp for library people By Maryann Kempthorne, Camp Counselor for #datacamp.

The question of how libraries can become

curators and places for the public to use open

data was up for discussion at recent

conferences in B.C., including the Open Data

Learning Summit and the Changing Times:

Inspiring Libraries conference. On March 15th,

participants with a background in libraries,

education, and information technology met at

the Vancouver Public Library for a half day un-

conference to extend the conversation and

target open data literacy among library

people.

Prior to datacamp, BC Libraries Co-operative

invited participants to submit ideas of what they

would like to learn. The call for ideas provided

thirty issues to tackle for open data via the

library. Eight ideas were shortlist for data

campers to work through on the day.

Camp attendees were grateful for demo from

Alex Garnett, Data Curator of SFU’s Research

Data Repository. Throwing Good Data After

Bad: How to Turn Something that Hardly Passes

for "Data" into Real Usable Stuff! Jammed on the

potential of Python to utilize Geocode APIs, Alex

stacked a table of 20 library-oriented coders to

look at building new datasets from library

information sources. Veteran library staff to

recent grads offered strong new directions in

working with linked open data and coding at

the library.

Other conversations sought the best practices

and practical examples for using open data in

public libraries. Jay Peters and Kathleen Wyatt

from Coquitlam Public Library led a discussion

on how, and when, to bring experts into libraries

to make data work as well as considerations

around open publication of libraries’ data.

Alex Garnett at Datacamp. Photo by Franklin

Sayre.

Conversation from frontline staff to

administration assessed the language &

promotion of Hacker Culture. Trish Mau of

Burnaby Public Library shared the table with a

number of campers from Vancouver School

Board and elsewhere on whether the language

is holding us back. Are we ready to hack? How

do we make the open data movement more

inviting, less intimidating, and ensure we're

engaging thinkers of varying technical abilities?

Key themes refined themselves in further work of

camp teams around The Skills to Pay the Bills for

Libraries with Respect to Open Data? Led by

West Vancouver Memorial Library’s Kevin Brash

and Sarah Felkar, this discussion stressed

importance of numeric data literacy skills,

critical thinking, and the ability to learn.

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As for libraries own metrics, the University of

British Columbia’s Eugene Barsky brooked the

conversation on how Visualization Tools Make a

Difference, and I led a discussion on Library

Metrics for Service Shift.

Liam Arthurs from the Ministry of Education

shared with participants from public and school

libraries steps to running a successful

Hackathon. Interest sparked discussion around

how the document can be used in library

programming and offered a good opportunity

for feedback on support campers would need

in order to bring a Hackathon together in their

library.

Camp Counselor May Chan of BCLA’s

Continuing Education Committee was

concerned with whether current qualifications

meet needs around working with open data,

and wondered about what will assist with

developing that skill set. #datacamp located a

committed network that can foster skills library

staff realistically need. Informed by the world

wide MOOC movement and shepherded by

adult educators like Camp Counselor Kevin

Stranack, we tried out a BC library-styled version

of Mozilla Web Literacies and looked to learning

like Codeacademy. Camp participants urged

that open data routinely be added to the work

of library conferences, library directors’

meetings, and in the Commons space of

Libraries and Literacy, Ministry of Education.

Libraries are set to move from spaces for

information and media consumption to places

of creation. Identifying emerging opportunities

and building both our capacity and community

capacity requires refreshing traditional

concepts of library. Libraries are proving

themselves to be locally-focused while open to

the world, daring and ever adaptable, but true

to the long-held values of learning, knowledge

sharing, open access, and community service.

One of the most important outcomes for

#datacamp was to bring together a diverse

community of librarians, educators, and

technologists to get to know one another, share

their stories, and build a network to shift library

from information centres towards more data

expertise. At wrap time many of us agreed we

may have not answered every question or issue

but we felt better connected to people who

can help us find answers. We’ll be doing this

again soon … and invite anyone to join in and

learn with us. Many of the group can be found

on this twitter list.

For more information on datacamp and open

data resources, visit http://bc.libraries.coop/

open/tools.

Maryann Kempthorne is the Access and Learning

Specialist for the BC Libraries Co-operative.

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Vince Vesser Terry Bushnell

Repurposing library space By Vince Vesser and Terry Bushnell.

Shifting collections, providing more community

space, or further supporting collaboration and

creation are just a few reasons why a library may look

at repurposing its physical space. From small

changes such as adding a few select pieces of

furniture to major changes such as a complete

redesign, there are many options available.

Gaining space, maintaining collection

Compacting book stacks is the easiest way to gain

space without eliminating collections. There are

systems available that allow you, in many cases, to

use your existing book stacks. They can be put on a

system that allows the book stacks to move together,

thereby utilizing a single aisle to access an entire set

of book stacks.

There are a growing number of these systems finding

their way into all types of libraries because they

address the need to open up space and preserve

necessary physical collections. As a general rule, you

can shrink a collection to fit into half of its original

space, thereby gaining desired open space or

double the total number of books in the same

physical foot print. This is especially useful in book

archives and offsite storage areas.

Breakout area, Coquitlam City Centre Library. Photo

by Terry Bushnell.

Flexible solutions

Libraries can also use shorter shelving or switch from

traditional, static shelving to mobile shelving that

increases storage capacity or decreases storage

footprint.

There are mobile storage systems that mount book

stacks and storage cabinets on wheeled carriages

that travel on rails. This eliminates the need for

multiple fixed aisles, freeing floor space. For a cost

effective option, libraries could choose a manual

mobile system instead of mechanical assist or

powered system.

Static versus mobile shelving

Gained space

One of the more common repurposing of space is

the creation of community areas with comfortable

seating where people can relax while accessing the

electronic library resources and the Internet. Creating

more study space for library users, and more

computer workstations are other popular uses of

gained space.

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Gained space can also be converted for group

meetings or events with the addition of nesting tables

and chairs that are attractive, stylish and easy to

move and set up. This, along with the possible

addition of modular walls, allows events and quiet

spaces to co-exist. New clear glass reconfigurable

architectural walls add to the open aesthetic.

Assessment & review

Many libraries are surprised to see just how much

space they can gain after reviewing their options

with a specialist who has access to all of these new

and innovative shelving and furniture options.

Assessment and review is the first step to determining

budgetary and space requirements and limitations.

Most companies who work with libraries are willing to

visit the library to evaluate space and budget, and to

provide options that meet specific needs.

Vince Vesser is a Library Specialist at Hi-Cube Storage

Products, a leader in the design, supply and

installation of storage solutions. Vince can be

reached at vvesser@hicube.com.

Terry Bushnell is a Furniture Specialist at Hi-Cube

Storage Products. Terry can be reached at

tbushnell@hicube.com.