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VOL 3 ISSUE 4
Industry Insight Product Update
Press Releases Event Updates
Additions to the Team
This week marks my one-month anniversary as Diameter Healthrsquos new Chief Commercial Officer andit could not have been a more exciting jam-packed month October kicked off with a company-wideemployee gathering to learn of the high impact work happening across our great company ndash and aperfect way to meet many of my new colleagues
In that same week we hosted our 2019 Customer Forum where it was incredibly energizing to seefirsthand how Diameter Health is helping our customers in solving some of the most complex
interoperability challenges across the country The passion and energy our customers bring todelivering value in the markets they serve is both refreshing and contagious
This year also marks my 30th year in healthcare ndash an industry which I am wildly passionate about andhumbled by the amazing people with whom I have worked with over the many years Having the
privilege to wear the hat of a payor large health system healthcare consultant and small and largehealthcare IT vendor throughout my career itrsquos clear to me that healthcare data democratization iscritical path to our industryrsquos transformation Irsquove joined Diameter as I truly believe we are uniquelypositioned to address this most pressing challenge in partnership with our customers Irsquom eager to
begin collaborating with our customers and partners to accelerate our collective efforts
Cheers
Chief Commercial Officer
Industry Insight
HIMSS New England
Amy Krane Director of Product Marketing
The HIMSS New England chapter held a one-day HIE Conference on October 10 The event wasfocused on a theme that is top of mind to many of you ldquoHIErsquos Evolution to Intelligent InformationExchange Meeting the Increased Stakeholder Demand for Valuerdquo The meeting covered a variety oftopics including a review of interoperability standards and initiatives that will impact HIEs includingTEFCA information blocking and FHIR as well as Carequality and Commonwell
Of most interest to us was the presentation on ldquoThe Future of HIEsrdquo given by industry leader andDiameter Health customer Laura McCrary Laura is Executive Director Kansas Health InformationNetwork (KHIN) and President and CEO KONZA Inc which runs HIEs in 7 states in conjunctionwith medical societies
Laurarsquos thesis was that HIEs must provide services that go beyond their original charter to continue toadd value For example some traditional HIE services may appear duplicative of EHR vendorcapabilities especially in the light of health system consolidation By continuing to ldquouse data in wayswe couldnrsquot beforerdquo HIEs can successfully provide services that are unique to their position as anaggregator
One such initiative she explained was working with Diameter Health to compute quality measuresusing patient data collected from all exchange members If you are computing quality measures andlooking only in one EHR she explained your metrics will not reflect the true quality of care for thatpatient Further the PCP responsible for making sure a patient gets a mammogram (for example) isunfairly penalized when the patient gets the test down the street at the local hospital since the testwould not be documented in their local EHR
Laura also introduced the audience to blogger and former CTO of the US Department of Health andHuman Services (HHS) Susannah Fox Susannah created the visual below and the associatedanalogy to categorize the world of health data The ldquocheeserdquo is the data and the ldquokniferdquo belongs tothe innovators and entrepreneurs with the tools to impact peoplersquos health Those who hold both thecheese and the knife are the ldquoData Eliterdquo According to Laura HIEs can move from being DataHolders to the Data Elite by partnering with Diameter Health
Sourcehttpssusannahfoxcom20190916why-should-anyone-care-about-health-data-interoperability
Laurarsquos parting words reflected what many of us in the health data world feel every day
ldquoThere is not a magic bullet in interoperability Itrsquos hard work Itrsquos diggingditches That is what we do Itrsquos here We are building the infrastructure
across the nationrdquo
Given the popularity of John DrsquoAmorersquos overview of these issues during the 1st Annual CustomerForum the slide deck is available on the Clinical Data Map website and we will be providing more
information on these topics as they pertain to your business Following are some handy links to government and HL7 pages for your reference
TEFCA httpswwwhealthitgovtopicinteroperabilitytrusted-exchange-framework-and-common-agreementInformation blocking httpswwwhealthitgovtopicinformation-blockingFHIR httpswwwhl7orgfhiroverviewhtm
Product Update Quality
We have been working with the NCQA on certifying our 2019 eCQMs We will make the individualmeasures available to use once they pass the certification Please check on our website for the up-to-date measure certification status Of note we will certify both our QRDA I and QRDA III outputs thisyear to stay aligned with NCQArsquos requirement for HEDIS standard supplemental data vendors
FusionComing Soon Dynamic Renormalization
Core to Diameter Healthrsquos value is uniquely innovative software based on proprietary algorithmsto enable clinical insight through the normalization cleansing deduplication and enrichment ofclinical data from across the care continuum
Before Dynamic Renormalization normalization amp enrichment logic was only performed on ingestionWhen Diameter Health introduced new normalization logic or bug fixes with new versions there wasno way to bring those enhancements to data that had already been processed
With Dynamic Renormalization Diameter Health is introducing the ability to intelligently andaccurately produce clinical data with all the latest normalization cleansing and enrichmentenhancements or bug fixes wersquove made regardless of when the data was loaded This feature buildson our commitment to empower organizations to realize significantly greater value from data into thefuture
Service Update
We are excited to announce that we will be launching the Diameter Health Customer Portal a self-service portal designed to inform empower and engage with our customers
Our Customer Portal will provide clients with
Access to product insightsVisibility to Support status and answersDiameter Health news and broader industry intelligenceForums to connect with the Diameter Health user community
Knowledge Base Search through articles and videos in our growing knowledge base to stay informed of important
product updates releases roadmaps events and more
Support Engage with our support team create support tickets directly in the portal and keep tabs on their
progress
Community Forum Find answers to questions and support for solutions The forum will help you send feature requests so
we can capture feedback and discuss likes and dislikes
Training Resources Access up-to-date product training guides and videos and request additional training on select topics
such as industry updates and specific feature enhancements
Look for the first phase of the Diameter Health Customer Portal to be available in early 2020
Following is an initial design of the customer portal
Upcoming Events Texas Covered Health Care Conference + Expo NOVEMBER 11-13 AUSTIN TX
2019 Health Current Summit amp Trade Show NOVEMBER 13-14 GLENDALE AZ
Advent HEDISreg 2020 Client ConferenceNOVEMBER 19 SCOTTSDALE AZ
PAST EVENTS
FIRST ANNUAL CUSTOMER FORUM A SMASHINGSUCCESSAmy Krane Director of Product Marketing
On October 2-4 the Diameter Health team had the privilege to engage with over 30 of DiameterHealthrsquos customers and partners at our First Annual Customer Forum which we hosted in DedhamMA south of Boston Participants hailed from all over the US and represented health informationexchanges (HIEs) health plans and health IT vendors
By all measures it was a great success The energy was high The information shared by DiameterHealth on industry trends and the product roadmap was appreciated The range of use caseshighlighted by our customers and their willingness to share best practices was remarkable
Here are a few of my takeaways from the event
Customers are the Pioneers Diameter Healthrsquos technology is doing the dirty work of cleaningclinical data Customers in turn are using our technology to support the delivery of data-rich solutionsto their stakeholders CliniSyncOhio Health Information Partnership (OHIP) shared how they aredelivering Consolidated CCDs (Continuity of Care documents) back to providers who can makebetter decisions because they can see an unduplicated view of the care that patient has receivedacross the region not just in their own facility SacValley Regional Medshare is connectingparamedics responding to emergency calls with just-in-time information Indiana Health InformationExchange (IHIE) and other customers deliver valuable standard supplemental data to payers toimprove HEDIS rate calculations
Quality Reporting is a Team Sport Data from a single EMR is simply put not indicative of the carethe patient is receiving These data may be limited in terms of the patient experience andthe eCQM calculations may be incorrect This was the key message ndash backed by study resultsndash from the customer panel on Quality Reporting featuring the Kansas Health Information Network(KHIN) the Quality Health Network (QHN) and Clinical Connect Health Information Exchange(CCHIE) These innovators are changing the quality reporting paradigm from provider- to patient-centric by processing data in Diameter Health and then using the Quality application for measurecalculations and quality reports The whole ldquoteamrdquo wins when providers are reimbursed or a healthplan is rated based on the total care the patient receives
ldquoWhere you share risk you share datardquo This key insight was shared in a hallway conversation Ihad with one of our expert contributors to the PayerHIE Collaboration panel This bodes well for thefuture as we move to value-based reimbursement models both from CMS and commercial payersPanelists from United Healthcare (UHC) Optum Advisor Services and OHIP explained thecomplexities and constraints such as data use rights that impact sharing data in todayrsquos world as wellas how HIEs can play an important role as intermediaries and data aggregators And consider thiswhat about a future in which retrospective claims supplement timely clinical data rather than the otherway around
ldquoWe Need to Liquify and Liberate Datardquo Sarah London Optum Ventures and a Diameter Healthboard member set the tone with her keynote a smooth combination of data nerdiness and passionldquoWe need a way to truly liquify and liberate healthcare datardquo she explained if we are to get anywherewhen it comes to improving healthcare Sarah reached into her data analytics background andproduced this eye opening anecdote A CMIO of a Midwest health system once told her hersquodidentified 18 codes in his systemrsquos EMR for identifying diabetes Her consulting team found 123unique codes after an analysis Sarah later recounted this conversation to an executive at a leadingEHR vendor who promptly laughed at her ldquoWe have more like 10000 ways across our installedbaserdquo she said (For more on Sarahrsquos views on Diameter Health and the importance of refiningclinical data visit Sarah London On Liberating Clinical Data)
Diameter Health is a True Partner Donrsquot get me wrong as a long-time member of the health ITindustry I donrsquot think therersquos anything wrong with being a vendor But itrsquos great when you hear acustomer unprompted say ldquoI think of Diameter Health as a partner not just a vendorrdquo We heard thatmessage in various ways including that although we are not perfect we listen to our customers andldquotreat us all the same not the little guys and the big guysrdquo
See you next year at the 2nd annual
Some might quibble with ldquofirst annualrdquo because they say you canrsquot use that expression until anevent has been repeated In this case however we can say with certainty that it was a valuableexperience for all and we will be sure to repeat it So ldquoFirst Annualrdquo it is
Note to Customers
If you want to learn more about the Customer Forum please go to the Clinical Data Map website toreview the content and slide decks If you do not have access to Clinical Data Map please contactyour implementation or support person for instructions
In the next week Diameter Health will be sending out an end of the year company survey via SurveyMonkey This survey was designed to help create the best possible product and your thoughtsideas and suggestions play a major role in helping us identify opportunities to improve It should takeless than 10 minutes If you have questions about the survey or difficulties with the link please donrsquothesitate to contact me by email or phone In advance thank you for your participation
Amy Heffernan VP of Customer Experience
Email AheffernanDiameterhealthcom Phone (781) 724-6169
Press Releases
Diameter Health first to earn NCQA eMeasure and ONE eCQM Certification DIAMETER HEALTH bull 8122019
ReadArticle
Diameter Health announces new partnerships with Leading Health InformationExchanges
DIAMETER HEALTH bull 08152019
ReadArticle
Diameter Health names Terry Boch Chief Commercial OfficerDIAMETER HEALTH bull 1072019
ReadArticle
Additions to the Team
Terry BochCHIEF COMMERCIAL OFFICER
Masha GaponSCRUMMASTER
JoEllen KomanetskyDIRECTOR OPERATIONAL READINESS
Yogesh KulkarniSOFTWARE ENGINEER IN TEST
Evangelos LefkonikiatisTECHNICAL IMPLEMENTATION LEAD
Brittany NoonanAGILE PRODUCT OWNER
Patrick Rougeau
Karen Zapata
DIRECTOR INFRASTRUCTURE SECURITY
amp COMPLIANCE
SENIOR INTEGRATION amp
INTEROPERABILITY STRATEGIST
Question or Comments
Contact Amy Heffernan VP Customer Experience 7817246169
Diameter Health 8606067490
infodiameterhealthcom
Corporate Headquarters 10 Executive Drive
Farmington CT 06032
Boston Area Office 34 Washington Street Suite 220
Wellesley MA 02481
You are receiving this email because you signed up to receive our monthly newsletter at httpswwwdiameterhealthcom Unsubscribe from email communications
Diameter Health Inc 10 Executive Drive
Farmington CT 06032
interoperability challenges across the country The passion and energy our customers bring todelivering value in the markets they serve is both refreshing and contagious
This year also marks my 30th year in healthcare ndash an industry which I am wildly passionate about andhumbled by the amazing people with whom I have worked with over the many years Having the
privilege to wear the hat of a payor large health system healthcare consultant and small and largehealthcare IT vendor throughout my career itrsquos clear to me that healthcare data democratization iscritical path to our industryrsquos transformation Irsquove joined Diameter as I truly believe we are uniquelypositioned to address this most pressing challenge in partnership with our customers Irsquom eager to
begin collaborating with our customers and partners to accelerate our collective efforts
Cheers
Chief Commercial Officer
Industry Insight
HIMSS New England
Amy Krane Director of Product Marketing
The HIMSS New England chapter held a one-day HIE Conference on October 10 The event wasfocused on a theme that is top of mind to many of you ldquoHIErsquos Evolution to Intelligent InformationExchange Meeting the Increased Stakeholder Demand for Valuerdquo The meeting covered a variety oftopics including a review of interoperability standards and initiatives that will impact HIEs includingTEFCA information blocking and FHIR as well as Carequality and Commonwell
Of most interest to us was the presentation on ldquoThe Future of HIEsrdquo given by industry leader andDiameter Health customer Laura McCrary Laura is Executive Director Kansas Health InformationNetwork (KHIN) and President and CEO KONZA Inc which runs HIEs in 7 states in conjunctionwith medical societies
Laurarsquos thesis was that HIEs must provide services that go beyond their original charter to continue toadd value For example some traditional HIE services may appear duplicative of EHR vendorcapabilities especially in the light of health system consolidation By continuing to ldquouse data in wayswe couldnrsquot beforerdquo HIEs can successfully provide services that are unique to their position as anaggregator
One such initiative she explained was working with Diameter Health to compute quality measuresusing patient data collected from all exchange members If you are computing quality measures andlooking only in one EHR she explained your metrics will not reflect the true quality of care for thatpatient Further the PCP responsible for making sure a patient gets a mammogram (for example) isunfairly penalized when the patient gets the test down the street at the local hospital since the testwould not be documented in their local EHR
Laura also introduced the audience to blogger and former CTO of the US Department of Health andHuman Services (HHS) Susannah Fox Susannah created the visual below and the associatedanalogy to categorize the world of health data The ldquocheeserdquo is the data and the ldquokniferdquo belongs tothe innovators and entrepreneurs with the tools to impact peoplersquos health Those who hold both thecheese and the knife are the ldquoData Eliterdquo According to Laura HIEs can move from being DataHolders to the Data Elite by partnering with Diameter Health
Sourcehttpssusannahfoxcom20190916why-should-anyone-care-about-health-data-interoperability
Laurarsquos parting words reflected what many of us in the health data world feel every day
ldquoThere is not a magic bullet in interoperability Itrsquos hard work Itrsquos diggingditches That is what we do Itrsquos here We are building the infrastructure
across the nationrdquo
Given the popularity of John DrsquoAmorersquos overview of these issues during the 1st Annual CustomerForum the slide deck is available on the Clinical Data Map website and we will be providing more
information on these topics as they pertain to your business Following are some handy links to government and HL7 pages for your reference
TEFCA httpswwwhealthitgovtopicinteroperabilitytrusted-exchange-framework-and-common-agreementInformation blocking httpswwwhealthitgovtopicinformation-blockingFHIR httpswwwhl7orgfhiroverviewhtm
Product Update Quality
We have been working with the NCQA on certifying our 2019 eCQMs We will make the individualmeasures available to use once they pass the certification Please check on our website for the up-to-date measure certification status Of note we will certify both our QRDA I and QRDA III outputs thisyear to stay aligned with NCQArsquos requirement for HEDIS standard supplemental data vendors
FusionComing Soon Dynamic Renormalization
Core to Diameter Healthrsquos value is uniquely innovative software based on proprietary algorithmsto enable clinical insight through the normalization cleansing deduplication and enrichment ofclinical data from across the care continuum
Before Dynamic Renormalization normalization amp enrichment logic was only performed on ingestionWhen Diameter Health introduced new normalization logic or bug fixes with new versions there wasno way to bring those enhancements to data that had already been processed
With Dynamic Renormalization Diameter Health is introducing the ability to intelligently andaccurately produce clinical data with all the latest normalization cleansing and enrichmentenhancements or bug fixes wersquove made regardless of when the data was loaded This feature buildson our commitment to empower organizations to realize significantly greater value from data into thefuture
Service Update
We are excited to announce that we will be launching the Diameter Health Customer Portal a self-service portal designed to inform empower and engage with our customers
Our Customer Portal will provide clients with
Access to product insightsVisibility to Support status and answersDiameter Health news and broader industry intelligenceForums to connect with the Diameter Health user community
Knowledge Base Search through articles and videos in our growing knowledge base to stay informed of important
product updates releases roadmaps events and more
Support Engage with our support team create support tickets directly in the portal and keep tabs on their
progress
Community Forum Find answers to questions and support for solutions The forum will help you send feature requests so
we can capture feedback and discuss likes and dislikes
Training Resources Access up-to-date product training guides and videos and request additional training on select topics
such as industry updates and specific feature enhancements
Look for the first phase of the Diameter Health Customer Portal to be available in early 2020
Following is an initial design of the customer portal
Upcoming Events Texas Covered Health Care Conference + Expo NOVEMBER 11-13 AUSTIN TX
2019 Health Current Summit amp Trade Show NOVEMBER 13-14 GLENDALE AZ
Advent HEDISreg 2020 Client ConferenceNOVEMBER 19 SCOTTSDALE AZ
PAST EVENTS
FIRST ANNUAL CUSTOMER FORUM A SMASHINGSUCCESSAmy Krane Director of Product Marketing
On October 2-4 the Diameter Health team had the privilege to engage with over 30 of DiameterHealthrsquos customers and partners at our First Annual Customer Forum which we hosted in DedhamMA south of Boston Participants hailed from all over the US and represented health informationexchanges (HIEs) health plans and health IT vendors
By all measures it was a great success The energy was high The information shared by DiameterHealth on industry trends and the product roadmap was appreciated The range of use caseshighlighted by our customers and their willingness to share best practices was remarkable
Here are a few of my takeaways from the event
Customers are the Pioneers Diameter Healthrsquos technology is doing the dirty work of cleaningclinical data Customers in turn are using our technology to support the delivery of data-rich solutionsto their stakeholders CliniSyncOhio Health Information Partnership (OHIP) shared how they aredelivering Consolidated CCDs (Continuity of Care documents) back to providers who can makebetter decisions because they can see an unduplicated view of the care that patient has receivedacross the region not just in their own facility SacValley Regional Medshare is connectingparamedics responding to emergency calls with just-in-time information Indiana Health InformationExchange (IHIE) and other customers deliver valuable standard supplemental data to payers toimprove HEDIS rate calculations
Quality Reporting is a Team Sport Data from a single EMR is simply put not indicative of the carethe patient is receiving These data may be limited in terms of the patient experience andthe eCQM calculations may be incorrect This was the key message ndash backed by study resultsndash from the customer panel on Quality Reporting featuring the Kansas Health Information Network(KHIN) the Quality Health Network (QHN) and Clinical Connect Health Information Exchange(CCHIE) These innovators are changing the quality reporting paradigm from provider- to patient-centric by processing data in Diameter Health and then using the Quality application for measurecalculations and quality reports The whole ldquoteamrdquo wins when providers are reimbursed or a healthplan is rated based on the total care the patient receives
ldquoWhere you share risk you share datardquo This key insight was shared in a hallway conversation Ihad with one of our expert contributors to the PayerHIE Collaboration panel This bodes well for thefuture as we move to value-based reimbursement models both from CMS and commercial payersPanelists from United Healthcare (UHC) Optum Advisor Services and OHIP explained thecomplexities and constraints such as data use rights that impact sharing data in todayrsquos world as wellas how HIEs can play an important role as intermediaries and data aggregators And consider thiswhat about a future in which retrospective claims supplement timely clinical data rather than the otherway around
ldquoWe Need to Liquify and Liberate Datardquo Sarah London Optum Ventures and a Diameter Healthboard member set the tone with her keynote a smooth combination of data nerdiness and passionldquoWe need a way to truly liquify and liberate healthcare datardquo she explained if we are to get anywherewhen it comes to improving healthcare Sarah reached into her data analytics background andproduced this eye opening anecdote A CMIO of a Midwest health system once told her hersquodidentified 18 codes in his systemrsquos EMR for identifying diabetes Her consulting team found 123unique codes after an analysis Sarah later recounted this conversation to an executive at a leadingEHR vendor who promptly laughed at her ldquoWe have more like 10000 ways across our installedbaserdquo she said (For more on Sarahrsquos views on Diameter Health and the importance of refiningclinical data visit Sarah London On Liberating Clinical Data)
Diameter Health is a True Partner Donrsquot get me wrong as a long-time member of the health ITindustry I donrsquot think therersquos anything wrong with being a vendor But itrsquos great when you hear acustomer unprompted say ldquoI think of Diameter Health as a partner not just a vendorrdquo We heard thatmessage in various ways including that although we are not perfect we listen to our customers andldquotreat us all the same not the little guys and the big guysrdquo
See you next year at the 2nd annual
Some might quibble with ldquofirst annualrdquo because they say you canrsquot use that expression until anevent has been repeated In this case however we can say with certainty that it was a valuableexperience for all and we will be sure to repeat it So ldquoFirst Annualrdquo it is
Note to Customers
If you want to learn more about the Customer Forum please go to the Clinical Data Map website toreview the content and slide decks If you do not have access to Clinical Data Map please contactyour implementation or support person for instructions
In the next week Diameter Health will be sending out an end of the year company survey via SurveyMonkey This survey was designed to help create the best possible product and your thoughtsideas and suggestions play a major role in helping us identify opportunities to improve It should takeless than 10 minutes If you have questions about the survey or difficulties with the link please donrsquothesitate to contact me by email or phone In advance thank you for your participation
Amy Heffernan VP of Customer Experience
Email AheffernanDiameterhealthcom Phone (781) 724-6169
Press Releases
Diameter Health first to earn NCQA eMeasure and ONE eCQM Certification DIAMETER HEALTH bull 8122019
ReadArticle
Diameter Health announces new partnerships with Leading Health InformationExchanges
DIAMETER HEALTH bull 08152019
ReadArticle
Diameter Health names Terry Boch Chief Commercial OfficerDIAMETER HEALTH bull 1072019
ReadArticle
Additions to the Team
Terry BochCHIEF COMMERCIAL OFFICER
Masha GaponSCRUMMASTER
JoEllen KomanetskyDIRECTOR OPERATIONAL READINESS
Yogesh KulkarniSOFTWARE ENGINEER IN TEST
Evangelos LefkonikiatisTECHNICAL IMPLEMENTATION LEAD
Brittany NoonanAGILE PRODUCT OWNER
Patrick Rougeau
Karen Zapata
DIRECTOR INFRASTRUCTURE SECURITY
amp COMPLIANCE
SENIOR INTEGRATION amp
INTEROPERABILITY STRATEGIST
Question or Comments
Contact Amy Heffernan VP Customer Experience 7817246169
Diameter Health 8606067490
infodiameterhealthcom
Corporate Headquarters 10 Executive Drive
Farmington CT 06032
Boston Area Office 34 Washington Street Suite 220
Wellesley MA 02481
You are receiving this email because you signed up to receive our monthly newsletter at httpswwwdiameterhealthcom Unsubscribe from email communications
Diameter Health Inc 10 Executive Drive
Farmington CT 06032
Amy Krane Director of Product Marketing
The HIMSS New England chapter held a one-day HIE Conference on October 10 The event wasfocused on a theme that is top of mind to many of you ldquoHIErsquos Evolution to Intelligent InformationExchange Meeting the Increased Stakeholder Demand for Valuerdquo The meeting covered a variety oftopics including a review of interoperability standards and initiatives that will impact HIEs includingTEFCA information blocking and FHIR as well as Carequality and Commonwell
Of most interest to us was the presentation on ldquoThe Future of HIEsrdquo given by industry leader andDiameter Health customer Laura McCrary Laura is Executive Director Kansas Health InformationNetwork (KHIN) and President and CEO KONZA Inc which runs HIEs in 7 states in conjunctionwith medical societies
Laurarsquos thesis was that HIEs must provide services that go beyond their original charter to continue toadd value For example some traditional HIE services may appear duplicative of EHR vendorcapabilities especially in the light of health system consolidation By continuing to ldquouse data in wayswe couldnrsquot beforerdquo HIEs can successfully provide services that are unique to their position as anaggregator
One such initiative she explained was working with Diameter Health to compute quality measuresusing patient data collected from all exchange members If you are computing quality measures andlooking only in one EHR she explained your metrics will not reflect the true quality of care for thatpatient Further the PCP responsible for making sure a patient gets a mammogram (for example) isunfairly penalized when the patient gets the test down the street at the local hospital since the testwould not be documented in their local EHR
Laura also introduced the audience to blogger and former CTO of the US Department of Health andHuman Services (HHS) Susannah Fox Susannah created the visual below and the associatedanalogy to categorize the world of health data The ldquocheeserdquo is the data and the ldquokniferdquo belongs tothe innovators and entrepreneurs with the tools to impact peoplersquos health Those who hold both thecheese and the knife are the ldquoData Eliterdquo According to Laura HIEs can move from being DataHolders to the Data Elite by partnering with Diameter Health
Sourcehttpssusannahfoxcom20190916why-should-anyone-care-about-health-data-interoperability
Laurarsquos parting words reflected what many of us in the health data world feel every day
ldquoThere is not a magic bullet in interoperability Itrsquos hard work Itrsquos diggingditches That is what we do Itrsquos here We are building the infrastructure
across the nationrdquo
Given the popularity of John DrsquoAmorersquos overview of these issues during the 1st Annual CustomerForum the slide deck is available on the Clinical Data Map website and we will be providing more
information on these topics as they pertain to your business Following are some handy links to government and HL7 pages for your reference
TEFCA httpswwwhealthitgovtopicinteroperabilitytrusted-exchange-framework-and-common-agreementInformation blocking httpswwwhealthitgovtopicinformation-blockingFHIR httpswwwhl7orgfhiroverviewhtm
Product Update Quality
We have been working with the NCQA on certifying our 2019 eCQMs We will make the individualmeasures available to use once they pass the certification Please check on our website for the up-to-date measure certification status Of note we will certify both our QRDA I and QRDA III outputs thisyear to stay aligned with NCQArsquos requirement for HEDIS standard supplemental data vendors
FusionComing Soon Dynamic Renormalization
Core to Diameter Healthrsquos value is uniquely innovative software based on proprietary algorithmsto enable clinical insight through the normalization cleansing deduplication and enrichment ofclinical data from across the care continuum
Before Dynamic Renormalization normalization amp enrichment logic was only performed on ingestionWhen Diameter Health introduced new normalization logic or bug fixes with new versions there wasno way to bring those enhancements to data that had already been processed
With Dynamic Renormalization Diameter Health is introducing the ability to intelligently andaccurately produce clinical data with all the latest normalization cleansing and enrichmentenhancements or bug fixes wersquove made regardless of when the data was loaded This feature buildson our commitment to empower organizations to realize significantly greater value from data into thefuture
Service Update
We are excited to announce that we will be launching the Diameter Health Customer Portal a self-service portal designed to inform empower and engage with our customers
Our Customer Portal will provide clients with
Access to product insightsVisibility to Support status and answersDiameter Health news and broader industry intelligenceForums to connect with the Diameter Health user community
Knowledge Base Search through articles and videos in our growing knowledge base to stay informed of important
product updates releases roadmaps events and more
Support Engage with our support team create support tickets directly in the portal and keep tabs on their
progress
Community Forum Find answers to questions and support for solutions The forum will help you send feature requests so
we can capture feedback and discuss likes and dislikes
Training Resources Access up-to-date product training guides and videos and request additional training on select topics
such as industry updates and specific feature enhancements
Look for the first phase of the Diameter Health Customer Portal to be available in early 2020
Following is an initial design of the customer portal
Upcoming Events Texas Covered Health Care Conference + Expo NOVEMBER 11-13 AUSTIN TX
2019 Health Current Summit amp Trade Show NOVEMBER 13-14 GLENDALE AZ
Advent HEDISreg 2020 Client ConferenceNOVEMBER 19 SCOTTSDALE AZ
PAST EVENTS
FIRST ANNUAL CUSTOMER FORUM A SMASHINGSUCCESSAmy Krane Director of Product Marketing
On October 2-4 the Diameter Health team had the privilege to engage with over 30 of DiameterHealthrsquos customers and partners at our First Annual Customer Forum which we hosted in DedhamMA south of Boston Participants hailed from all over the US and represented health informationexchanges (HIEs) health plans and health IT vendors
By all measures it was a great success The energy was high The information shared by DiameterHealth on industry trends and the product roadmap was appreciated The range of use caseshighlighted by our customers and their willingness to share best practices was remarkable
Here are a few of my takeaways from the event
Customers are the Pioneers Diameter Healthrsquos technology is doing the dirty work of cleaningclinical data Customers in turn are using our technology to support the delivery of data-rich solutionsto their stakeholders CliniSyncOhio Health Information Partnership (OHIP) shared how they aredelivering Consolidated CCDs (Continuity of Care documents) back to providers who can makebetter decisions because they can see an unduplicated view of the care that patient has receivedacross the region not just in their own facility SacValley Regional Medshare is connectingparamedics responding to emergency calls with just-in-time information Indiana Health InformationExchange (IHIE) and other customers deliver valuable standard supplemental data to payers toimprove HEDIS rate calculations
Quality Reporting is a Team Sport Data from a single EMR is simply put not indicative of the carethe patient is receiving These data may be limited in terms of the patient experience andthe eCQM calculations may be incorrect This was the key message ndash backed by study resultsndash from the customer panel on Quality Reporting featuring the Kansas Health Information Network(KHIN) the Quality Health Network (QHN) and Clinical Connect Health Information Exchange(CCHIE) These innovators are changing the quality reporting paradigm from provider- to patient-centric by processing data in Diameter Health and then using the Quality application for measurecalculations and quality reports The whole ldquoteamrdquo wins when providers are reimbursed or a healthplan is rated based on the total care the patient receives
ldquoWhere you share risk you share datardquo This key insight was shared in a hallway conversation Ihad with one of our expert contributors to the PayerHIE Collaboration panel This bodes well for thefuture as we move to value-based reimbursement models both from CMS and commercial payersPanelists from United Healthcare (UHC) Optum Advisor Services and OHIP explained thecomplexities and constraints such as data use rights that impact sharing data in todayrsquos world as wellas how HIEs can play an important role as intermediaries and data aggregators And consider thiswhat about a future in which retrospective claims supplement timely clinical data rather than the otherway around
ldquoWe Need to Liquify and Liberate Datardquo Sarah London Optum Ventures and a Diameter Healthboard member set the tone with her keynote a smooth combination of data nerdiness and passionldquoWe need a way to truly liquify and liberate healthcare datardquo she explained if we are to get anywherewhen it comes to improving healthcare Sarah reached into her data analytics background andproduced this eye opening anecdote A CMIO of a Midwest health system once told her hersquodidentified 18 codes in his systemrsquos EMR for identifying diabetes Her consulting team found 123unique codes after an analysis Sarah later recounted this conversation to an executive at a leadingEHR vendor who promptly laughed at her ldquoWe have more like 10000 ways across our installedbaserdquo she said (For more on Sarahrsquos views on Diameter Health and the importance of refiningclinical data visit Sarah London On Liberating Clinical Data)
Diameter Health is a True Partner Donrsquot get me wrong as a long-time member of the health ITindustry I donrsquot think therersquos anything wrong with being a vendor But itrsquos great when you hear acustomer unprompted say ldquoI think of Diameter Health as a partner not just a vendorrdquo We heard thatmessage in various ways including that although we are not perfect we listen to our customers andldquotreat us all the same not the little guys and the big guysrdquo
See you next year at the 2nd annual
Some might quibble with ldquofirst annualrdquo because they say you canrsquot use that expression until anevent has been repeated In this case however we can say with certainty that it was a valuableexperience for all and we will be sure to repeat it So ldquoFirst Annualrdquo it is
Note to Customers
If you want to learn more about the Customer Forum please go to the Clinical Data Map website toreview the content and slide decks If you do not have access to Clinical Data Map please contactyour implementation or support person for instructions
In the next week Diameter Health will be sending out an end of the year company survey via SurveyMonkey This survey was designed to help create the best possible product and your thoughtsideas and suggestions play a major role in helping us identify opportunities to improve It should takeless than 10 minutes If you have questions about the survey or difficulties with the link please donrsquothesitate to contact me by email or phone In advance thank you for your participation
Amy Heffernan VP of Customer Experience
Email AheffernanDiameterhealthcom Phone (781) 724-6169
Press Releases
Diameter Health first to earn NCQA eMeasure and ONE eCQM Certification DIAMETER HEALTH bull 8122019
ReadArticle
Diameter Health announces new partnerships with Leading Health InformationExchanges
DIAMETER HEALTH bull 08152019
ReadArticle
Diameter Health names Terry Boch Chief Commercial OfficerDIAMETER HEALTH bull 1072019
ReadArticle
Additions to the Team
Terry BochCHIEF COMMERCIAL OFFICER
Masha GaponSCRUMMASTER
JoEllen KomanetskyDIRECTOR OPERATIONAL READINESS
Yogesh KulkarniSOFTWARE ENGINEER IN TEST
Evangelos LefkonikiatisTECHNICAL IMPLEMENTATION LEAD
Brittany NoonanAGILE PRODUCT OWNER
Patrick Rougeau
Karen Zapata
DIRECTOR INFRASTRUCTURE SECURITY
amp COMPLIANCE
SENIOR INTEGRATION amp
INTEROPERABILITY STRATEGIST
Question or Comments
Contact Amy Heffernan VP Customer Experience 7817246169
Diameter Health 8606067490
infodiameterhealthcom
Corporate Headquarters 10 Executive Drive
Farmington CT 06032
Boston Area Office 34 Washington Street Suite 220
Wellesley MA 02481
You are receiving this email because you signed up to receive our monthly newsletter at httpswwwdiameterhealthcom Unsubscribe from email communications
Diameter Health Inc 10 Executive Drive
Farmington CT 06032
Sourcehttpssusannahfoxcom20190916why-should-anyone-care-about-health-data-interoperability
Laurarsquos parting words reflected what many of us in the health data world feel every day
ldquoThere is not a magic bullet in interoperability Itrsquos hard work Itrsquos diggingditches That is what we do Itrsquos here We are building the infrastructure
across the nationrdquo
Given the popularity of John DrsquoAmorersquos overview of these issues during the 1st Annual CustomerForum the slide deck is available on the Clinical Data Map website and we will be providing more
information on these topics as they pertain to your business Following are some handy links to government and HL7 pages for your reference
TEFCA httpswwwhealthitgovtopicinteroperabilitytrusted-exchange-framework-and-common-agreementInformation blocking httpswwwhealthitgovtopicinformation-blockingFHIR httpswwwhl7orgfhiroverviewhtm
Product Update Quality
We have been working with the NCQA on certifying our 2019 eCQMs We will make the individualmeasures available to use once they pass the certification Please check on our website for the up-to-date measure certification status Of note we will certify both our QRDA I and QRDA III outputs thisyear to stay aligned with NCQArsquos requirement for HEDIS standard supplemental data vendors
FusionComing Soon Dynamic Renormalization
Core to Diameter Healthrsquos value is uniquely innovative software based on proprietary algorithmsto enable clinical insight through the normalization cleansing deduplication and enrichment ofclinical data from across the care continuum
Before Dynamic Renormalization normalization amp enrichment logic was only performed on ingestionWhen Diameter Health introduced new normalization logic or bug fixes with new versions there wasno way to bring those enhancements to data that had already been processed
With Dynamic Renormalization Diameter Health is introducing the ability to intelligently andaccurately produce clinical data with all the latest normalization cleansing and enrichmentenhancements or bug fixes wersquove made regardless of when the data was loaded This feature buildson our commitment to empower organizations to realize significantly greater value from data into thefuture
Service Update
We are excited to announce that we will be launching the Diameter Health Customer Portal a self-service portal designed to inform empower and engage with our customers
Our Customer Portal will provide clients with
Access to product insightsVisibility to Support status and answersDiameter Health news and broader industry intelligenceForums to connect with the Diameter Health user community
Knowledge Base Search through articles and videos in our growing knowledge base to stay informed of important
product updates releases roadmaps events and more
Support Engage with our support team create support tickets directly in the portal and keep tabs on their
progress
Community Forum Find answers to questions and support for solutions The forum will help you send feature requests so
we can capture feedback and discuss likes and dislikes
Training Resources Access up-to-date product training guides and videos and request additional training on select topics
such as industry updates and specific feature enhancements
Look for the first phase of the Diameter Health Customer Portal to be available in early 2020
Following is an initial design of the customer portal
Upcoming Events Texas Covered Health Care Conference + Expo NOVEMBER 11-13 AUSTIN TX
2019 Health Current Summit amp Trade Show NOVEMBER 13-14 GLENDALE AZ
Advent HEDISreg 2020 Client ConferenceNOVEMBER 19 SCOTTSDALE AZ
PAST EVENTS
FIRST ANNUAL CUSTOMER FORUM A SMASHINGSUCCESSAmy Krane Director of Product Marketing
On October 2-4 the Diameter Health team had the privilege to engage with over 30 of DiameterHealthrsquos customers and partners at our First Annual Customer Forum which we hosted in DedhamMA south of Boston Participants hailed from all over the US and represented health informationexchanges (HIEs) health plans and health IT vendors
By all measures it was a great success The energy was high The information shared by DiameterHealth on industry trends and the product roadmap was appreciated The range of use caseshighlighted by our customers and their willingness to share best practices was remarkable
Here are a few of my takeaways from the event
Customers are the Pioneers Diameter Healthrsquos technology is doing the dirty work of cleaningclinical data Customers in turn are using our technology to support the delivery of data-rich solutionsto their stakeholders CliniSyncOhio Health Information Partnership (OHIP) shared how they aredelivering Consolidated CCDs (Continuity of Care documents) back to providers who can makebetter decisions because they can see an unduplicated view of the care that patient has receivedacross the region not just in their own facility SacValley Regional Medshare is connectingparamedics responding to emergency calls with just-in-time information Indiana Health InformationExchange (IHIE) and other customers deliver valuable standard supplemental data to payers toimprove HEDIS rate calculations
Quality Reporting is a Team Sport Data from a single EMR is simply put not indicative of the carethe patient is receiving These data may be limited in terms of the patient experience andthe eCQM calculations may be incorrect This was the key message ndash backed by study resultsndash from the customer panel on Quality Reporting featuring the Kansas Health Information Network(KHIN) the Quality Health Network (QHN) and Clinical Connect Health Information Exchange(CCHIE) These innovators are changing the quality reporting paradigm from provider- to patient-centric by processing data in Diameter Health and then using the Quality application for measurecalculations and quality reports The whole ldquoteamrdquo wins when providers are reimbursed or a healthplan is rated based on the total care the patient receives
ldquoWhere you share risk you share datardquo This key insight was shared in a hallway conversation Ihad with one of our expert contributors to the PayerHIE Collaboration panel This bodes well for thefuture as we move to value-based reimbursement models both from CMS and commercial payersPanelists from United Healthcare (UHC) Optum Advisor Services and OHIP explained thecomplexities and constraints such as data use rights that impact sharing data in todayrsquos world as wellas how HIEs can play an important role as intermediaries and data aggregators And consider thiswhat about a future in which retrospective claims supplement timely clinical data rather than the otherway around
ldquoWe Need to Liquify and Liberate Datardquo Sarah London Optum Ventures and a Diameter Healthboard member set the tone with her keynote a smooth combination of data nerdiness and passionldquoWe need a way to truly liquify and liberate healthcare datardquo she explained if we are to get anywherewhen it comes to improving healthcare Sarah reached into her data analytics background andproduced this eye opening anecdote A CMIO of a Midwest health system once told her hersquodidentified 18 codes in his systemrsquos EMR for identifying diabetes Her consulting team found 123unique codes after an analysis Sarah later recounted this conversation to an executive at a leadingEHR vendor who promptly laughed at her ldquoWe have more like 10000 ways across our installedbaserdquo she said (For more on Sarahrsquos views on Diameter Health and the importance of refiningclinical data visit Sarah London On Liberating Clinical Data)
Diameter Health is a True Partner Donrsquot get me wrong as a long-time member of the health ITindustry I donrsquot think therersquos anything wrong with being a vendor But itrsquos great when you hear acustomer unprompted say ldquoI think of Diameter Health as a partner not just a vendorrdquo We heard thatmessage in various ways including that although we are not perfect we listen to our customers andldquotreat us all the same not the little guys and the big guysrdquo
See you next year at the 2nd annual
Some might quibble with ldquofirst annualrdquo because they say you canrsquot use that expression until anevent has been repeated In this case however we can say with certainty that it was a valuableexperience for all and we will be sure to repeat it So ldquoFirst Annualrdquo it is
Note to Customers
If you want to learn more about the Customer Forum please go to the Clinical Data Map website toreview the content and slide decks If you do not have access to Clinical Data Map please contactyour implementation or support person for instructions
In the next week Diameter Health will be sending out an end of the year company survey via SurveyMonkey This survey was designed to help create the best possible product and your thoughtsideas and suggestions play a major role in helping us identify opportunities to improve It should takeless than 10 minutes If you have questions about the survey or difficulties with the link please donrsquothesitate to contact me by email or phone In advance thank you for your participation
Amy Heffernan VP of Customer Experience
Email AheffernanDiameterhealthcom Phone (781) 724-6169
Press Releases
Diameter Health first to earn NCQA eMeasure and ONE eCQM Certification DIAMETER HEALTH bull 8122019
ReadArticle
Diameter Health announces new partnerships with Leading Health InformationExchanges
DIAMETER HEALTH bull 08152019
ReadArticle
Diameter Health names Terry Boch Chief Commercial OfficerDIAMETER HEALTH bull 1072019
ReadArticle
Additions to the Team
Terry BochCHIEF COMMERCIAL OFFICER
Masha GaponSCRUMMASTER
JoEllen KomanetskyDIRECTOR OPERATIONAL READINESS
Yogesh KulkarniSOFTWARE ENGINEER IN TEST
Evangelos LefkonikiatisTECHNICAL IMPLEMENTATION LEAD
Brittany NoonanAGILE PRODUCT OWNER
Patrick Rougeau
Karen Zapata
DIRECTOR INFRASTRUCTURE SECURITY
amp COMPLIANCE
SENIOR INTEGRATION amp
INTEROPERABILITY STRATEGIST
Question or Comments
Contact Amy Heffernan VP Customer Experience 7817246169
Diameter Health 8606067490
infodiameterhealthcom
Corporate Headquarters 10 Executive Drive
Farmington CT 06032
Boston Area Office 34 Washington Street Suite 220
Wellesley MA 02481
You are receiving this email because you signed up to receive our monthly newsletter at httpswwwdiameterhealthcom Unsubscribe from email communications
Diameter Health Inc 10 Executive Drive
Farmington CT 06032
We have been working with the NCQA on certifying our 2019 eCQMs We will make the individualmeasures available to use once they pass the certification Please check on our website for the up-to-date measure certification status Of note we will certify both our QRDA I and QRDA III outputs thisyear to stay aligned with NCQArsquos requirement for HEDIS standard supplemental data vendors
FusionComing Soon Dynamic Renormalization
Core to Diameter Healthrsquos value is uniquely innovative software based on proprietary algorithmsto enable clinical insight through the normalization cleansing deduplication and enrichment ofclinical data from across the care continuum
Before Dynamic Renormalization normalization amp enrichment logic was only performed on ingestionWhen Diameter Health introduced new normalization logic or bug fixes with new versions there wasno way to bring those enhancements to data that had already been processed
With Dynamic Renormalization Diameter Health is introducing the ability to intelligently andaccurately produce clinical data with all the latest normalization cleansing and enrichmentenhancements or bug fixes wersquove made regardless of when the data was loaded This feature buildson our commitment to empower organizations to realize significantly greater value from data into thefuture
Service Update
We are excited to announce that we will be launching the Diameter Health Customer Portal a self-service portal designed to inform empower and engage with our customers
Our Customer Portal will provide clients with
Access to product insightsVisibility to Support status and answersDiameter Health news and broader industry intelligenceForums to connect with the Diameter Health user community
Knowledge Base Search through articles and videos in our growing knowledge base to stay informed of important
product updates releases roadmaps events and more
Support Engage with our support team create support tickets directly in the portal and keep tabs on their
progress
Community Forum Find answers to questions and support for solutions The forum will help you send feature requests so
we can capture feedback and discuss likes and dislikes
Training Resources Access up-to-date product training guides and videos and request additional training on select topics
such as industry updates and specific feature enhancements
Look for the first phase of the Diameter Health Customer Portal to be available in early 2020
Following is an initial design of the customer portal
Upcoming Events Texas Covered Health Care Conference + Expo NOVEMBER 11-13 AUSTIN TX
2019 Health Current Summit amp Trade Show NOVEMBER 13-14 GLENDALE AZ
Advent HEDISreg 2020 Client ConferenceNOVEMBER 19 SCOTTSDALE AZ
PAST EVENTS
FIRST ANNUAL CUSTOMER FORUM A SMASHINGSUCCESSAmy Krane Director of Product Marketing
On October 2-4 the Diameter Health team had the privilege to engage with over 30 of DiameterHealthrsquos customers and partners at our First Annual Customer Forum which we hosted in DedhamMA south of Boston Participants hailed from all over the US and represented health informationexchanges (HIEs) health plans and health IT vendors
By all measures it was a great success The energy was high The information shared by DiameterHealth on industry trends and the product roadmap was appreciated The range of use caseshighlighted by our customers and their willingness to share best practices was remarkable
Here are a few of my takeaways from the event
Customers are the Pioneers Diameter Healthrsquos technology is doing the dirty work of cleaningclinical data Customers in turn are using our technology to support the delivery of data-rich solutionsto their stakeholders CliniSyncOhio Health Information Partnership (OHIP) shared how they aredelivering Consolidated CCDs (Continuity of Care documents) back to providers who can makebetter decisions because they can see an unduplicated view of the care that patient has receivedacross the region not just in their own facility SacValley Regional Medshare is connectingparamedics responding to emergency calls with just-in-time information Indiana Health InformationExchange (IHIE) and other customers deliver valuable standard supplemental data to payers toimprove HEDIS rate calculations
Quality Reporting is a Team Sport Data from a single EMR is simply put not indicative of the carethe patient is receiving These data may be limited in terms of the patient experience andthe eCQM calculations may be incorrect This was the key message ndash backed by study resultsndash from the customer panel on Quality Reporting featuring the Kansas Health Information Network(KHIN) the Quality Health Network (QHN) and Clinical Connect Health Information Exchange(CCHIE) These innovators are changing the quality reporting paradigm from provider- to patient-centric by processing data in Diameter Health and then using the Quality application for measurecalculations and quality reports The whole ldquoteamrdquo wins when providers are reimbursed or a healthplan is rated based on the total care the patient receives
ldquoWhere you share risk you share datardquo This key insight was shared in a hallway conversation Ihad with one of our expert contributors to the PayerHIE Collaboration panel This bodes well for thefuture as we move to value-based reimbursement models both from CMS and commercial payersPanelists from United Healthcare (UHC) Optum Advisor Services and OHIP explained thecomplexities and constraints such as data use rights that impact sharing data in todayrsquos world as wellas how HIEs can play an important role as intermediaries and data aggregators And consider thiswhat about a future in which retrospective claims supplement timely clinical data rather than the otherway around
ldquoWe Need to Liquify and Liberate Datardquo Sarah London Optum Ventures and a Diameter Healthboard member set the tone with her keynote a smooth combination of data nerdiness and passionldquoWe need a way to truly liquify and liberate healthcare datardquo she explained if we are to get anywherewhen it comes to improving healthcare Sarah reached into her data analytics background andproduced this eye opening anecdote A CMIO of a Midwest health system once told her hersquodidentified 18 codes in his systemrsquos EMR for identifying diabetes Her consulting team found 123unique codes after an analysis Sarah later recounted this conversation to an executive at a leadingEHR vendor who promptly laughed at her ldquoWe have more like 10000 ways across our installedbaserdquo she said (For more on Sarahrsquos views on Diameter Health and the importance of refiningclinical data visit Sarah London On Liberating Clinical Data)
Diameter Health is a True Partner Donrsquot get me wrong as a long-time member of the health ITindustry I donrsquot think therersquos anything wrong with being a vendor But itrsquos great when you hear acustomer unprompted say ldquoI think of Diameter Health as a partner not just a vendorrdquo We heard thatmessage in various ways including that although we are not perfect we listen to our customers andldquotreat us all the same not the little guys and the big guysrdquo
See you next year at the 2nd annual
Some might quibble with ldquofirst annualrdquo because they say you canrsquot use that expression until anevent has been repeated In this case however we can say with certainty that it was a valuableexperience for all and we will be sure to repeat it So ldquoFirst Annualrdquo it is
Note to Customers
If you want to learn more about the Customer Forum please go to the Clinical Data Map website toreview the content and slide decks If you do not have access to Clinical Data Map please contactyour implementation or support person for instructions
In the next week Diameter Health will be sending out an end of the year company survey via SurveyMonkey This survey was designed to help create the best possible product and your thoughtsideas and suggestions play a major role in helping us identify opportunities to improve It should takeless than 10 minutes If you have questions about the survey or difficulties with the link please donrsquothesitate to contact me by email or phone In advance thank you for your participation
Amy Heffernan VP of Customer Experience
Email AheffernanDiameterhealthcom Phone (781) 724-6169
Press Releases
Diameter Health first to earn NCQA eMeasure and ONE eCQM Certification DIAMETER HEALTH bull 8122019
ReadArticle
Diameter Health announces new partnerships with Leading Health InformationExchanges
DIAMETER HEALTH bull 08152019
ReadArticle
Diameter Health names Terry Boch Chief Commercial OfficerDIAMETER HEALTH bull 1072019
ReadArticle
Additions to the Team
Terry BochCHIEF COMMERCIAL OFFICER
Masha GaponSCRUMMASTER
JoEllen KomanetskyDIRECTOR OPERATIONAL READINESS
Yogesh KulkarniSOFTWARE ENGINEER IN TEST
Evangelos LefkonikiatisTECHNICAL IMPLEMENTATION LEAD
Brittany NoonanAGILE PRODUCT OWNER
Patrick Rougeau
Karen Zapata
DIRECTOR INFRASTRUCTURE SECURITY
amp COMPLIANCE
SENIOR INTEGRATION amp
INTEROPERABILITY STRATEGIST
Question or Comments
Contact Amy Heffernan VP Customer Experience 7817246169
Diameter Health 8606067490
infodiameterhealthcom
Corporate Headquarters 10 Executive Drive
Farmington CT 06032
Boston Area Office 34 Washington Street Suite 220
Wellesley MA 02481
You are receiving this email because you signed up to receive our monthly newsletter at httpswwwdiameterhealthcom Unsubscribe from email communications
Diameter Health Inc 10 Executive Drive
Farmington CT 06032
Look for the first phase of the Diameter Health Customer Portal to be available in early 2020
Following is an initial design of the customer portal
Upcoming Events Texas Covered Health Care Conference + Expo NOVEMBER 11-13 AUSTIN TX
2019 Health Current Summit amp Trade Show NOVEMBER 13-14 GLENDALE AZ
Advent HEDISreg 2020 Client ConferenceNOVEMBER 19 SCOTTSDALE AZ
PAST EVENTS
FIRST ANNUAL CUSTOMER FORUM A SMASHINGSUCCESSAmy Krane Director of Product Marketing
On October 2-4 the Diameter Health team had the privilege to engage with over 30 of DiameterHealthrsquos customers and partners at our First Annual Customer Forum which we hosted in DedhamMA south of Boston Participants hailed from all over the US and represented health informationexchanges (HIEs) health plans and health IT vendors
By all measures it was a great success The energy was high The information shared by DiameterHealth on industry trends and the product roadmap was appreciated The range of use caseshighlighted by our customers and their willingness to share best practices was remarkable
Here are a few of my takeaways from the event
Customers are the Pioneers Diameter Healthrsquos technology is doing the dirty work of cleaningclinical data Customers in turn are using our technology to support the delivery of data-rich solutionsto their stakeholders CliniSyncOhio Health Information Partnership (OHIP) shared how they aredelivering Consolidated CCDs (Continuity of Care documents) back to providers who can makebetter decisions because they can see an unduplicated view of the care that patient has receivedacross the region not just in their own facility SacValley Regional Medshare is connectingparamedics responding to emergency calls with just-in-time information Indiana Health InformationExchange (IHIE) and other customers deliver valuable standard supplemental data to payers toimprove HEDIS rate calculations
Quality Reporting is a Team Sport Data from a single EMR is simply put not indicative of the carethe patient is receiving These data may be limited in terms of the patient experience andthe eCQM calculations may be incorrect This was the key message ndash backed by study resultsndash from the customer panel on Quality Reporting featuring the Kansas Health Information Network(KHIN) the Quality Health Network (QHN) and Clinical Connect Health Information Exchange(CCHIE) These innovators are changing the quality reporting paradigm from provider- to patient-centric by processing data in Diameter Health and then using the Quality application for measurecalculations and quality reports The whole ldquoteamrdquo wins when providers are reimbursed or a healthplan is rated based on the total care the patient receives
ldquoWhere you share risk you share datardquo This key insight was shared in a hallway conversation Ihad with one of our expert contributors to the PayerHIE Collaboration panel This bodes well for thefuture as we move to value-based reimbursement models both from CMS and commercial payersPanelists from United Healthcare (UHC) Optum Advisor Services and OHIP explained thecomplexities and constraints such as data use rights that impact sharing data in todayrsquos world as wellas how HIEs can play an important role as intermediaries and data aggregators And consider thiswhat about a future in which retrospective claims supplement timely clinical data rather than the otherway around
ldquoWe Need to Liquify and Liberate Datardquo Sarah London Optum Ventures and a Diameter Healthboard member set the tone with her keynote a smooth combination of data nerdiness and passionldquoWe need a way to truly liquify and liberate healthcare datardquo she explained if we are to get anywherewhen it comes to improving healthcare Sarah reached into her data analytics background andproduced this eye opening anecdote A CMIO of a Midwest health system once told her hersquodidentified 18 codes in his systemrsquos EMR for identifying diabetes Her consulting team found 123unique codes after an analysis Sarah later recounted this conversation to an executive at a leadingEHR vendor who promptly laughed at her ldquoWe have more like 10000 ways across our installedbaserdquo she said (For more on Sarahrsquos views on Diameter Health and the importance of refiningclinical data visit Sarah London On Liberating Clinical Data)
Diameter Health is a True Partner Donrsquot get me wrong as a long-time member of the health ITindustry I donrsquot think therersquos anything wrong with being a vendor But itrsquos great when you hear acustomer unprompted say ldquoI think of Diameter Health as a partner not just a vendorrdquo We heard thatmessage in various ways including that although we are not perfect we listen to our customers andldquotreat us all the same not the little guys and the big guysrdquo
See you next year at the 2nd annual
Some might quibble with ldquofirst annualrdquo because they say you canrsquot use that expression until anevent has been repeated In this case however we can say with certainty that it was a valuableexperience for all and we will be sure to repeat it So ldquoFirst Annualrdquo it is
Note to Customers
If you want to learn more about the Customer Forum please go to the Clinical Data Map website toreview the content and slide decks If you do not have access to Clinical Data Map please contactyour implementation or support person for instructions
In the next week Diameter Health will be sending out an end of the year company survey via SurveyMonkey This survey was designed to help create the best possible product and your thoughtsideas and suggestions play a major role in helping us identify opportunities to improve It should takeless than 10 minutes If you have questions about the survey or difficulties with the link please donrsquothesitate to contact me by email or phone In advance thank you for your participation
Amy Heffernan VP of Customer Experience
Email AheffernanDiameterhealthcom Phone (781) 724-6169
Press Releases
Diameter Health first to earn NCQA eMeasure and ONE eCQM Certification DIAMETER HEALTH bull 8122019
ReadArticle
Diameter Health announces new partnerships with Leading Health InformationExchanges
DIAMETER HEALTH bull 08152019
ReadArticle
Diameter Health names Terry Boch Chief Commercial OfficerDIAMETER HEALTH bull 1072019
ReadArticle
Additions to the Team
Terry BochCHIEF COMMERCIAL OFFICER
Masha GaponSCRUMMASTER
JoEllen KomanetskyDIRECTOR OPERATIONAL READINESS
Yogesh KulkarniSOFTWARE ENGINEER IN TEST
Evangelos LefkonikiatisTECHNICAL IMPLEMENTATION LEAD
Brittany NoonanAGILE PRODUCT OWNER
Patrick Rougeau
Karen Zapata
DIRECTOR INFRASTRUCTURE SECURITY
amp COMPLIANCE
SENIOR INTEGRATION amp
INTEROPERABILITY STRATEGIST
Question or Comments
Contact Amy Heffernan VP Customer Experience 7817246169
Diameter Health 8606067490
infodiameterhealthcom
Corporate Headquarters 10 Executive Drive
Farmington CT 06032
Boston Area Office 34 Washington Street Suite 220
Wellesley MA 02481
You are receiving this email because you signed up to receive our monthly newsletter at httpswwwdiameterhealthcom Unsubscribe from email communications
Diameter Health Inc 10 Executive Drive
Farmington CT 06032
Upcoming Events Texas Covered Health Care Conference + Expo NOVEMBER 11-13 AUSTIN TX
2019 Health Current Summit amp Trade Show NOVEMBER 13-14 GLENDALE AZ
Advent HEDISreg 2020 Client ConferenceNOVEMBER 19 SCOTTSDALE AZ
PAST EVENTS
FIRST ANNUAL CUSTOMER FORUM A SMASHINGSUCCESSAmy Krane Director of Product Marketing
On October 2-4 the Diameter Health team had the privilege to engage with over 30 of DiameterHealthrsquos customers and partners at our First Annual Customer Forum which we hosted in DedhamMA south of Boston Participants hailed from all over the US and represented health informationexchanges (HIEs) health plans and health IT vendors
By all measures it was a great success The energy was high The information shared by DiameterHealth on industry trends and the product roadmap was appreciated The range of use caseshighlighted by our customers and their willingness to share best practices was remarkable
Here are a few of my takeaways from the event
Customers are the Pioneers Diameter Healthrsquos technology is doing the dirty work of cleaningclinical data Customers in turn are using our technology to support the delivery of data-rich solutionsto their stakeholders CliniSyncOhio Health Information Partnership (OHIP) shared how they aredelivering Consolidated CCDs (Continuity of Care documents) back to providers who can makebetter decisions because they can see an unduplicated view of the care that patient has receivedacross the region not just in their own facility SacValley Regional Medshare is connectingparamedics responding to emergency calls with just-in-time information Indiana Health InformationExchange (IHIE) and other customers deliver valuable standard supplemental data to payers toimprove HEDIS rate calculations
Quality Reporting is a Team Sport Data from a single EMR is simply put not indicative of the carethe patient is receiving These data may be limited in terms of the patient experience andthe eCQM calculations may be incorrect This was the key message ndash backed by study resultsndash from the customer panel on Quality Reporting featuring the Kansas Health Information Network(KHIN) the Quality Health Network (QHN) and Clinical Connect Health Information Exchange(CCHIE) These innovators are changing the quality reporting paradigm from provider- to patient-centric by processing data in Diameter Health and then using the Quality application for measurecalculations and quality reports The whole ldquoteamrdquo wins when providers are reimbursed or a healthplan is rated based on the total care the patient receives
ldquoWhere you share risk you share datardquo This key insight was shared in a hallway conversation Ihad with one of our expert contributors to the PayerHIE Collaboration panel This bodes well for thefuture as we move to value-based reimbursement models both from CMS and commercial payersPanelists from United Healthcare (UHC) Optum Advisor Services and OHIP explained thecomplexities and constraints such as data use rights that impact sharing data in todayrsquos world as wellas how HIEs can play an important role as intermediaries and data aggregators And consider thiswhat about a future in which retrospective claims supplement timely clinical data rather than the otherway around
ldquoWe Need to Liquify and Liberate Datardquo Sarah London Optum Ventures and a Diameter Healthboard member set the tone with her keynote a smooth combination of data nerdiness and passionldquoWe need a way to truly liquify and liberate healthcare datardquo she explained if we are to get anywherewhen it comes to improving healthcare Sarah reached into her data analytics background andproduced this eye opening anecdote A CMIO of a Midwest health system once told her hersquodidentified 18 codes in his systemrsquos EMR for identifying diabetes Her consulting team found 123unique codes after an analysis Sarah later recounted this conversation to an executive at a leadingEHR vendor who promptly laughed at her ldquoWe have more like 10000 ways across our installedbaserdquo she said (For more on Sarahrsquos views on Diameter Health and the importance of refiningclinical data visit Sarah London On Liberating Clinical Data)
Diameter Health is a True Partner Donrsquot get me wrong as a long-time member of the health ITindustry I donrsquot think therersquos anything wrong with being a vendor But itrsquos great when you hear acustomer unprompted say ldquoI think of Diameter Health as a partner not just a vendorrdquo We heard thatmessage in various ways including that although we are not perfect we listen to our customers andldquotreat us all the same not the little guys and the big guysrdquo
See you next year at the 2nd annual
Some might quibble with ldquofirst annualrdquo because they say you canrsquot use that expression until anevent has been repeated In this case however we can say with certainty that it was a valuableexperience for all and we will be sure to repeat it So ldquoFirst Annualrdquo it is
Note to Customers
If you want to learn more about the Customer Forum please go to the Clinical Data Map website toreview the content and slide decks If you do not have access to Clinical Data Map please contactyour implementation or support person for instructions
In the next week Diameter Health will be sending out an end of the year company survey via SurveyMonkey This survey was designed to help create the best possible product and your thoughtsideas and suggestions play a major role in helping us identify opportunities to improve It should takeless than 10 minutes If you have questions about the survey or difficulties with the link please donrsquothesitate to contact me by email or phone In advance thank you for your participation
Amy Heffernan VP of Customer Experience
Email AheffernanDiameterhealthcom Phone (781) 724-6169
Press Releases
Diameter Health first to earn NCQA eMeasure and ONE eCQM Certification DIAMETER HEALTH bull 8122019
ReadArticle
Diameter Health announces new partnerships with Leading Health InformationExchanges
DIAMETER HEALTH bull 08152019
ReadArticle
Diameter Health names Terry Boch Chief Commercial OfficerDIAMETER HEALTH bull 1072019
ReadArticle
Additions to the Team
Terry BochCHIEF COMMERCIAL OFFICER
Masha GaponSCRUMMASTER
JoEllen KomanetskyDIRECTOR OPERATIONAL READINESS
Yogesh KulkarniSOFTWARE ENGINEER IN TEST
Evangelos LefkonikiatisTECHNICAL IMPLEMENTATION LEAD
Brittany NoonanAGILE PRODUCT OWNER
Patrick Rougeau
Karen Zapata
DIRECTOR INFRASTRUCTURE SECURITY
amp COMPLIANCE
SENIOR INTEGRATION amp
INTEROPERABILITY STRATEGIST
Question or Comments
Contact Amy Heffernan VP Customer Experience 7817246169
Diameter Health 8606067490
infodiameterhealthcom
Corporate Headquarters 10 Executive Drive
Farmington CT 06032
Boston Area Office 34 Washington Street Suite 220
Wellesley MA 02481
You are receiving this email because you signed up to receive our monthly newsletter at httpswwwdiameterhealthcom Unsubscribe from email communications
Diameter Health Inc 10 Executive Drive
Farmington CT 06032
FIRST ANNUAL CUSTOMER FORUM A SMASHINGSUCCESSAmy Krane Director of Product Marketing
On October 2-4 the Diameter Health team had the privilege to engage with over 30 of DiameterHealthrsquos customers and partners at our First Annual Customer Forum which we hosted in DedhamMA south of Boston Participants hailed from all over the US and represented health informationexchanges (HIEs) health plans and health IT vendors
By all measures it was a great success The energy was high The information shared by DiameterHealth on industry trends and the product roadmap was appreciated The range of use caseshighlighted by our customers and their willingness to share best practices was remarkable
Here are a few of my takeaways from the event
Customers are the Pioneers Diameter Healthrsquos technology is doing the dirty work of cleaningclinical data Customers in turn are using our technology to support the delivery of data-rich solutionsto their stakeholders CliniSyncOhio Health Information Partnership (OHIP) shared how they aredelivering Consolidated CCDs (Continuity of Care documents) back to providers who can makebetter decisions because they can see an unduplicated view of the care that patient has receivedacross the region not just in their own facility SacValley Regional Medshare is connectingparamedics responding to emergency calls with just-in-time information Indiana Health InformationExchange (IHIE) and other customers deliver valuable standard supplemental data to payers toimprove HEDIS rate calculations
Quality Reporting is a Team Sport Data from a single EMR is simply put not indicative of the carethe patient is receiving These data may be limited in terms of the patient experience andthe eCQM calculations may be incorrect This was the key message ndash backed by study resultsndash from the customer panel on Quality Reporting featuring the Kansas Health Information Network(KHIN) the Quality Health Network (QHN) and Clinical Connect Health Information Exchange(CCHIE) These innovators are changing the quality reporting paradigm from provider- to patient-centric by processing data in Diameter Health and then using the Quality application for measurecalculations and quality reports The whole ldquoteamrdquo wins when providers are reimbursed or a healthplan is rated based on the total care the patient receives
ldquoWhere you share risk you share datardquo This key insight was shared in a hallway conversation Ihad with one of our expert contributors to the PayerHIE Collaboration panel This bodes well for thefuture as we move to value-based reimbursement models both from CMS and commercial payersPanelists from United Healthcare (UHC) Optum Advisor Services and OHIP explained thecomplexities and constraints such as data use rights that impact sharing data in todayrsquos world as wellas how HIEs can play an important role as intermediaries and data aggregators And consider thiswhat about a future in which retrospective claims supplement timely clinical data rather than the otherway around
ldquoWe Need to Liquify and Liberate Datardquo Sarah London Optum Ventures and a Diameter Healthboard member set the tone with her keynote a smooth combination of data nerdiness and passionldquoWe need a way to truly liquify and liberate healthcare datardquo she explained if we are to get anywherewhen it comes to improving healthcare Sarah reached into her data analytics background andproduced this eye opening anecdote A CMIO of a Midwest health system once told her hersquodidentified 18 codes in his systemrsquos EMR for identifying diabetes Her consulting team found 123unique codes after an analysis Sarah later recounted this conversation to an executive at a leadingEHR vendor who promptly laughed at her ldquoWe have more like 10000 ways across our installedbaserdquo she said (For more on Sarahrsquos views on Diameter Health and the importance of refiningclinical data visit Sarah London On Liberating Clinical Data)
Diameter Health is a True Partner Donrsquot get me wrong as a long-time member of the health ITindustry I donrsquot think therersquos anything wrong with being a vendor But itrsquos great when you hear acustomer unprompted say ldquoI think of Diameter Health as a partner not just a vendorrdquo We heard thatmessage in various ways including that although we are not perfect we listen to our customers andldquotreat us all the same not the little guys and the big guysrdquo
See you next year at the 2nd annual
Some might quibble with ldquofirst annualrdquo because they say you canrsquot use that expression until anevent has been repeated In this case however we can say with certainty that it was a valuableexperience for all and we will be sure to repeat it So ldquoFirst Annualrdquo it is
Note to Customers
If you want to learn more about the Customer Forum please go to the Clinical Data Map website toreview the content and slide decks If you do not have access to Clinical Data Map please contactyour implementation or support person for instructions
In the next week Diameter Health will be sending out an end of the year company survey via SurveyMonkey This survey was designed to help create the best possible product and your thoughtsideas and suggestions play a major role in helping us identify opportunities to improve It should takeless than 10 minutes If you have questions about the survey or difficulties with the link please donrsquothesitate to contact me by email or phone In advance thank you for your participation
Amy Heffernan VP of Customer Experience
Email AheffernanDiameterhealthcom Phone (781) 724-6169
Press Releases
Diameter Health first to earn NCQA eMeasure and ONE eCQM Certification DIAMETER HEALTH bull 8122019
ReadArticle
Diameter Health announces new partnerships with Leading Health InformationExchanges
DIAMETER HEALTH bull 08152019
ReadArticle
Diameter Health names Terry Boch Chief Commercial OfficerDIAMETER HEALTH bull 1072019
ReadArticle
Additions to the Team
Terry BochCHIEF COMMERCIAL OFFICER
Masha GaponSCRUMMASTER
JoEllen KomanetskyDIRECTOR OPERATIONAL READINESS
Yogesh KulkarniSOFTWARE ENGINEER IN TEST
Evangelos LefkonikiatisTECHNICAL IMPLEMENTATION LEAD
Brittany NoonanAGILE PRODUCT OWNER
Patrick Rougeau
Karen Zapata
DIRECTOR INFRASTRUCTURE SECURITY
amp COMPLIANCE
SENIOR INTEGRATION amp
INTEROPERABILITY STRATEGIST
Question or Comments
Contact Amy Heffernan VP Customer Experience 7817246169
Diameter Health 8606067490
infodiameterhealthcom
Corporate Headquarters 10 Executive Drive
Farmington CT 06032
Boston Area Office 34 Washington Street Suite 220
Wellesley MA 02481
You are receiving this email because you signed up to receive our monthly newsletter at httpswwwdiameterhealthcom Unsubscribe from email communications
Diameter Health Inc 10 Executive Drive
Farmington CT 06032
ldquoWhere you share risk you share datardquo This key insight was shared in a hallway conversation Ihad with one of our expert contributors to the PayerHIE Collaboration panel This bodes well for thefuture as we move to value-based reimbursement models both from CMS and commercial payersPanelists from United Healthcare (UHC) Optum Advisor Services and OHIP explained thecomplexities and constraints such as data use rights that impact sharing data in todayrsquos world as wellas how HIEs can play an important role as intermediaries and data aggregators And consider thiswhat about a future in which retrospective claims supplement timely clinical data rather than the otherway around
ldquoWe Need to Liquify and Liberate Datardquo Sarah London Optum Ventures and a Diameter Healthboard member set the tone with her keynote a smooth combination of data nerdiness and passionldquoWe need a way to truly liquify and liberate healthcare datardquo she explained if we are to get anywherewhen it comes to improving healthcare Sarah reached into her data analytics background andproduced this eye opening anecdote A CMIO of a Midwest health system once told her hersquodidentified 18 codes in his systemrsquos EMR for identifying diabetes Her consulting team found 123unique codes after an analysis Sarah later recounted this conversation to an executive at a leadingEHR vendor who promptly laughed at her ldquoWe have more like 10000 ways across our installedbaserdquo she said (For more on Sarahrsquos views on Diameter Health and the importance of refiningclinical data visit Sarah London On Liberating Clinical Data)
Diameter Health is a True Partner Donrsquot get me wrong as a long-time member of the health ITindustry I donrsquot think therersquos anything wrong with being a vendor But itrsquos great when you hear acustomer unprompted say ldquoI think of Diameter Health as a partner not just a vendorrdquo We heard thatmessage in various ways including that although we are not perfect we listen to our customers andldquotreat us all the same not the little guys and the big guysrdquo
See you next year at the 2nd annual
Some might quibble with ldquofirst annualrdquo because they say you canrsquot use that expression until anevent has been repeated In this case however we can say with certainty that it was a valuableexperience for all and we will be sure to repeat it So ldquoFirst Annualrdquo it is
Note to Customers
If you want to learn more about the Customer Forum please go to the Clinical Data Map website toreview the content and slide decks If you do not have access to Clinical Data Map please contactyour implementation or support person for instructions
In the next week Diameter Health will be sending out an end of the year company survey via SurveyMonkey This survey was designed to help create the best possible product and your thoughtsideas and suggestions play a major role in helping us identify opportunities to improve It should takeless than 10 minutes If you have questions about the survey or difficulties with the link please donrsquothesitate to contact me by email or phone In advance thank you for your participation
Amy Heffernan VP of Customer Experience
Email AheffernanDiameterhealthcom Phone (781) 724-6169
Press Releases
Diameter Health first to earn NCQA eMeasure and ONE eCQM Certification DIAMETER HEALTH bull 8122019
ReadArticle
Diameter Health announces new partnerships with Leading Health InformationExchanges
DIAMETER HEALTH bull 08152019
ReadArticle
Diameter Health names Terry Boch Chief Commercial OfficerDIAMETER HEALTH bull 1072019
ReadArticle
Additions to the Team
Terry BochCHIEF COMMERCIAL OFFICER
Masha GaponSCRUMMASTER
JoEllen KomanetskyDIRECTOR OPERATIONAL READINESS
Yogesh KulkarniSOFTWARE ENGINEER IN TEST
Evangelos LefkonikiatisTECHNICAL IMPLEMENTATION LEAD
Brittany NoonanAGILE PRODUCT OWNER
Patrick Rougeau
Karen Zapata
DIRECTOR INFRASTRUCTURE SECURITY
amp COMPLIANCE
SENIOR INTEGRATION amp
INTEROPERABILITY STRATEGIST
Question or Comments
Contact Amy Heffernan VP Customer Experience 7817246169
Diameter Health 8606067490
infodiameterhealthcom
Corporate Headquarters 10 Executive Drive
Farmington CT 06032
Boston Area Office 34 Washington Street Suite 220
Wellesley MA 02481
You are receiving this email because you signed up to receive our monthly newsletter at httpswwwdiameterhealthcom Unsubscribe from email communications
Diameter Health Inc 10 Executive Drive
Farmington CT 06032
Note to Customers
If you want to learn more about the Customer Forum please go to the Clinical Data Map website toreview the content and slide decks If you do not have access to Clinical Data Map please contactyour implementation or support person for instructions
In the next week Diameter Health will be sending out an end of the year company survey via SurveyMonkey This survey was designed to help create the best possible product and your thoughtsideas and suggestions play a major role in helping us identify opportunities to improve It should takeless than 10 minutes If you have questions about the survey or difficulties with the link please donrsquothesitate to contact me by email or phone In advance thank you for your participation
Amy Heffernan VP of Customer Experience
Email AheffernanDiameterhealthcom Phone (781) 724-6169
Press Releases
Diameter Health first to earn NCQA eMeasure and ONE eCQM Certification DIAMETER HEALTH bull 8122019
ReadArticle
Diameter Health announces new partnerships with Leading Health InformationExchanges
DIAMETER HEALTH bull 08152019
ReadArticle
Diameter Health names Terry Boch Chief Commercial OfficerDIAMETER HEALTH bull 1072019
ReadArticle
Additions to the Team
Terry BochCHIEF COMMERCIAL OFFICER
Masha GaponSCRUMMASTER
JoEllen KomanetskyDIRECTOR OPERATIONAL READINESS
Yogesh KulkarniSOFTWARE ENGINEER IN TEST
Evangelos LefkonikiatisTECHNICAL IMPLEMENTATION LEAD
Brittany NoonanAGILE PRODUCT OWNER
Patrick Rougeau
Karen Zapata
DIRECTOR INFRASTRUCTURE SECURITY
amp COMPLIANCE
SENIOR INTEGRATION amp
INTEROPERABILITY STRATEGIST
Question or Comments
Contact Amy Heffernan VP Customer Experience 7817246169
Diameter Health 8606067490
infodiameterhealthcom
Corporate Headquarters 10 Executive Drive
Farmington CT 06032
Boston Area Office 34 Washington Street Suite 220
Wellesley MA 02481
You are receiving this email because you signed up to receive our monthly newsletter at httpswwwdiameterhealthcom Unsubscribe from email communications
Diameter Health Inc 10 Executive Drive
Farmington CT 06032
Additions to the Team
Terry BochCHIEF COMMERCIAL OFFICER
Masha GaponSCRUMMASTER
JoEllen KomanetskyDIRECTOR OPERATIONAL READINESS
Yogesh KulkarniSOFTWARE ENGINEER IN TEST
Evangelos LefkonikiatisTECHNICAL IMPLEMENTATION LEAD
Brittany NoonanAGILE PRODUCT OWNER
Patrick Rougeau
Karen Zapata
DIRECTOR INFRASTRUCTURE SECURITY
amp COMPLIANCE
SENIOR INTEGRATION amp
INTEROPERABILITY STRATEGIST
Question or Comments
Contact Amy Heffernan VP Customer Experience 7817246169
Diameter Health 8606067490
infodiameterhealthcom
Corporate Headquarters 10 Executive Drive
Farmington CT 06032
Boston Area Office 34 Washington Street Suite 220
Wellesley MA 02481
You are receiving this email because you signed up to receive our monthly newsletter at httpswwwdiameterhealthcom Unsubscribe from email communications
Diameter Health Inc 10 Executive Drive
Farmington CT 06032
DIRECTOR INFRASTRUCTURE SECURITY
amp COMPLIANCE
SENIOR INTEGRATION amp
INTEROPERABILITY STRATEGIST
Question or Comments
Contact Amy Heffernan VP Customer Experience 7817246169
Diameter Health 8606067490
infodiameterhealthcom
Corporate Headquarters 10 Executive Drive
Farmington CT 06032
Boston Area Office 34 Washington Street Suite 220
Wellesley MA 02481
You are receiving this email because you signed up to receive our monthly newsletter at httpswwwdiameterhealthcom Unsubscribe from email communications
Diameter Health Inc 10 Executive Drive
Farmington CT 06032
