Vogin

Voorjaar 2010

asset overhead

CFO

CEO

• SLA• Targets & Measurements

• Management report• Ambitions and Performance

Figure 1. The choice of being a asset or an overhead has important implications.

IntellectualCapital

IntellectualCapital

StructuralCapital

StructuralCapital

HumanCapital

HumanCapital

• Thinking capital

• Can not be owned

• Leaves the company every evening

• Non-thinking capital

• Can be owned

• What remains when employees go home

$$

Intellectual capital

• transfer knowledge into structured information• transfer skills into processes

80% 20%

Can we get / do we lose

the best people?

Informationland

IntellectualCapital

IntellectualCapital

StructuralCapital

StructuralCapital

HumanCapital

HumanCapital

• Thinking capital

• Can not be owned

• Leaves the company every evening

• Non-thinking capital

• Can be owned

• What remains when employees go home

$$

Can we get / do we lose

the best people?

• transfer knowledge into structured information• transfer skills into processes

60% 40%

Intellectual capital

Informationland

X

X

Processes of KM (Nonaka & Takeuchi)

Informationland

Accessibility of knowledge and information

Data

Information

Insights(learned lessons)

Knowledge

Integrated AppliedStand- alone Distributed

Informationland

Accessibility of knowledge and information

Data

Information

Insights(learned lessons)

Knowledge

Integrated AppliedStand- alone Distributed

Informationland

Current Vision

Competitor SO

Winning Experience

Industry Expertise

K. in people’s heads

Tech. ExpertiseSO Expertise/

Perform

Directory

CV’s

Financial PerformanceForecasts

Insider/ Cogitas

NWT’s

Galaxy/Intra

Kick-offs

K - Editors

Network Questions

Competitor Analysis

New Galaxy

E- Business Card

Combining CG and Gemini

Yellow Pages

Project Profiles

Virtual Office

Project Statistics/ performance

Leveraged Profiles

Case Study Toolkit

Reference Library

Common Search Platform

Data(Raw,

Implicit)

Information(Combined,Organised,

Interpreted)

Intelligence(Explicit,

ExternalisedInsights )

Knowledge(Internalised,

Learned, Tacit)

Stand-alone(Personal/Small

Groups)

Distributed(Shared &

Communicated)

Integrated(Business

Process & Org’n)

Applied(Benefits

Measured & Valued)

Informationland

Mapping of knowledge and information environment of knowledge workers

R

Informationland

Mapping of knowledge and information environment of knowledge workers

R

Informationland

Thema 1

0,0

1,0

2,0

3,0

4,0

5,0Socialisatie-intern

Socialisatie-extern

Combinatie

Internalisatie

Externalisatie

Contentmanagement

KenniskaartProjectkennisflow

Uitwisseling met sector

DC-Interactie

CoP's

Senior-Junior

KM-visie

Thema 2

0,0

1,0

2,0

3,0

4,0

5,0Socialisatie-intern

Socialisatie-extern

Combinatie

Internalisatie

Externalisatie

Contentmanagement

KenniskaartProjectkennisflow

Uitwisseling met sector

DC-Interactie

CoP's

Senior-Junior

KM-visie

Thema 3

0,0

1,0

2,0

3,0

4,0

5,0Socialisatie-intern

Socialisatie-extern

Combinatie

Internalisatie

Externalisatie

Contentmanagement

KenniskaartProjectkennisflow

Uitwisseling met sector

DC-Interactie

CoP's

Senior-Junior

KM-visieThema 6

0,01,02,03,04,05,0Socialisatie-intern

Socialisatie-extern

Combinatie

Internalisatie

Externalisatie

Contentmanagement

KenniskaartProjectkennisflow

Uitwisseling met sector

DC-Interactie

CoP's

Senior-Junior

KM-visie

P rod u c tion< Typ t ite l h ie r>

M arke tin g< Typ t ite l h ie r>

R & D< Typ tite l h ie r>

p res id en t< Typ t ite l h ie r>

0

2

4

6

8

10

0

1

2

3

4

5

6

7

8

9

10

Informationland

0,01,02,03,04,05,0

0,01,02,03,04,05,0

0,0

1,02,03,0

4,05,0

0,01,02,03,04,05,0

0,01,02,03,04,05,0

0,01,02,03,04,05,0

0

1

2

3

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6

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9

10

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1

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10

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9

10

0

1

2

3

4

5

6

7

8

9

10

0

1

2

3

4

5

6

7

8

9

10

0

1

2

3

4

5

6

7

8

9

10

0

1

2

3

4

5

6

7

8

9

10

0

2

4

6

8

101

2

3

4

5

6

7

8

9

10

11

12

0

2

4

6

8

101

2

3

4

5

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7

8

9

10

11

12

0

2

4

6

8

101

2

3

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5

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12

0

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6

8

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2

3

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12

0

2

4

6

8

101

2

3

4

5

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7

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10

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12

0

2

4

6

8

101

2

3

4

5

6

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10

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12

0

2

4

6

8

101

2

3

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12

0

2

4

6

8

101

2

3

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6

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8

9

10

11

12

Informatieland

Thema 1

0,0

1,0

2,0

3,0

4,0

5,0Socialisatie-intern

Socialisatie-extern

Combinatie

Internalisatie

Externalisatie

Contentmanagement

KenniskaartProjectkennisflow

Uitwisseling met sector

DC-Interactie

CoP's

Senior-Junior

KM-visie

Thema 2

0,0

1,0

2,0

3,0

4,0

5,0Socialisatie-intern

Socialisatie-extern

Combinatie

Internalisatie

Externalisatie

Contentmanagement

KenniskaartProjectkennisflow

Uitwisseling met sector

DC-Interactie

CoP's

Senior-Junior

KM-visie

Thema 3

0,0

1,0

2,0

3,0

4,0

5,0Socialisatie-intern

Socialisatie-extern

Combinatie

Internalisatie

Externalisatie

Contentmanagement

KenniskaartProjectkennisflow

Uitwisseling met sector

DC-Interactie

CoP's

Senior-Junior

KM-visie

0

2

4

6

8

10

0

1

2

3

4

5

6

7

8

9

10

Thema 6

0,01,02,03,04,05,0Socialisatie-intern

Socialisatie-extern

Combinatie

Internalisatie

Externalisatie

Contentmanagement

KenniskaartProjectkennisflow

Uitwisseling met sector

DC-Interactie

CoP's

Senior-Junior

KM-visie

International / cross - cultural mapping

Informationland