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Vogel Story 2Accent & Decorator 3Benches & Ottomans 23Chaise Lounges 40Club Chairs 42Contemporary 47Dining Chairs 54Headboards 65Recliners 69Slipper Chairs 74Sofas & Loveseats 80Bar & Counter Stools 89Swivels & Gliders 94Finishes �07Important Info ��0COM Information ��3COM Order Form ��4Warranty ��5
Table of Contents
Page 5
81
DINING/OCCASIONAL CHAIRWIDTH 23.5" DEPTH 23" HEIGHT 37.5"
SEAT HEIGHT 19.5"
* Contrast Piping Available at an Upcharge
Page 6
82
ACCENT / DINING CHAIRWIDTH 26" DEPTH 23.5" HEIGHT 30.75"
SEAT HEIGHT 19.5"
*Standard with Metal Nail Trim
Page 8
200
ACCENT / DINING CHAIRWIDTH 23" DEPTH 24.5" HEIGHT 38"
SEAT HEIGHT 19.25"
*Standard with Metal Nail Trim
Page 9
240
DINING / OCCASIONAL CHAIRWIDTH 25.5" DEPTH 26.5" HEIGHT 34.5"
SEAT HEIGHT 19.75" ARM HEIGHT 26.25"
Page �3
325
Dining/Accent Chair
Width 24.75" Depth 26.5" Height 41.5"Seat Height 19.75" Seat Depth 19.75"
*Standard with Metal Nail Trim
Page �6
560
LOUNGE CHAIRWIDTH 31" DEPTH 32.5" HEIGHT 32"
SEAT HEIGHT 19" ARM HEIGHT 25"
MATCHING 25 OTTOMAN AVAILABLE
Page �8
790
Wing ChairWidth 29.5" Depth 33" Height 39.75"Seat Height 19.75" Arm Height 26.5"
*Standard With Metal Nail Trim
Page �9
815
Lounge Chair
Width 31.5" Depth 32" Height 33.75"Seat Height 20" Seat Depth 21.5" Arm Height 29"
*Standard with Metal Nail Trim
Page 2�
840
Occasional/Dining Chair
Width 26.25" Depth 30.75" Height 37.5"Seat Height 20.25" Seat Depth 23.75"
*Kidney Pillow In Same Fabric Included
Page 22
880
Lounge Chair
Width 29.75" Depth 32" Height 34"Seat Height 20.5" Seat Depth 22" Arm Height 23.5"
Page 25
10
VANITY STOOLWIDTH 18.5" DEPTH 19" HEIGHT 24"
* Standard with Metal Nail Trim and Rubber-Ball Casters
Page 28
26-27-28
Ottoman (Left)Width 37" Depth 28"
Ottoman (Centre)Width 28.25" Depth 28.25"
Ottoman (Right)Width 36" Depth 36"
* Legs A,B,C, and E Standard With Ferrules and Casters
Height With Leg A, B, OR C - 16"Height With Leg D - 17.75"
Height With Leg E - 19"Height with Leg F - 17"
Page 29
66-67-68
TUFTED OTTOMAN (LEFT)WIDTH 37.5" DEPTH 29.25"
TUFTED OTTOMAN (CENTRE)WIDTH 28.75" DEPTH 28.75"
TUFTED OTTOMAN (RIGHT)WIDTH 36" DEPTH 36"
* Legs A,B,C, and E are standard with ferrules and casters
HEIGHT WITH LEG A, B, OR C - 16.5"HEIGHT WITH LEG D - 18.5"
HEIGHT WITH LEG E - 19.75"HEIGHT WITH LEG F - 17.5"
Page 4�
214
CHAISE LOUNGEWIDTH 31" DEPTH 61" HEIGHT 33"
SEAT HEIGHT 21"
* Kidney Pillow in Same Fabric Included
Page 42
606
LOUNGE CHAIRWIDTH 32.5" DEPTH 36" HEIGHT 34"
SEAT HEIGHT 19" ARM HEIGHT 24" INSIDE SEAT-DEPTH 20.5"
*Standard With 100% Feather Back Pillow
Page 43
614
CLUB CHAIRWIDTH 32" DEPTH 36" HEIGHT 34"SEAT HEIGHT 19" ARM HEIGHT 23"
MATCHING 614 OTTOMAN AVAILABLEWIDTH 28" DEPTH 22" HEIGHT 16.5"
Page 45
624
CLUB CHAIRWIDTH 32.5" DEPTH 37.5" HEIGHT 36.5"
SEAT HEIGHT 18.75" ARM HEIGHT 25.25"
*Standard with Metal Nail Trim and 100% Feather-Filled Back Pillow
Page 46
642
CLUB CHAIRWIDTH 38" DEPTH 36" HEIGHT 36"
SEAT HEIGHT 20"
MATCHING 624 OTTOMANWIDTH 29" DEPTH 24" HEIGHT 17"
Page 47
803
LOUNGE CHAIRWIDTH 29" DEPTH 32" HEIGHT 36"
SEAT HEIGHT 20.25" ARM HEIGHT 26.25"
*Plain Accent Pillow in Same Fabric Included
Page 49
835
LOUNGE CHAIRWIDTH 30" DEPTH 34" HEIGHT 38.5"
SEAT HEIGHT 19.5" ARM HEIGHT 24"
* Feather-Filled Bolster Pillow in Same Fabric Included
OTTOMAN
WIDTH 25" DEPTH 18.25" HEIGHT 17.5"
Page 5�
850
CHAIR AND A HALFWIDTH 46.5" DEPTH 40.5" HEIGHT 32"
SEAT HEIGHT 20" ARM HEIGHT 24”INSIDE SEAT-DEPTH 24”
*Standard with 100% Feather-Filled Back Pillow & 2 18” Square Feather-Filled Throw Pillows inSame Fabric (Not in Leather)
Page 52
875
LOUNGE CHAIRWIDTH 30" DEPTH 34" HEIGHT 37" SEAT HEIGHT 19.5"
* Standard with Metal Nail Trim & 100% Feather-Filled Bolster Pillow in Same Fabric
Page 53
880
Lounge Chair
Width 29.75" Depth 32" Height 34"Seat Height 20.5" Seat Depth 22" Arm Height 23.5"
Page 55
82
DINING / ACCENT CHAIRWIDTH 26" DEPTH 23.5" HEIGHT 30.75"SEAT HEIGHT 19.5" ARM HEIGHT 37.5"
*Standard with Metal Nail Trim
Page 56
200
DINING / ACCENT CHAIRWIDTH 23" DEPTH 24.5" HEIGHT 38"
SEAT HEIGHT 19.25"
*Standard with Metal Nail Trim
Page 58
240
DINING/OCCASIONAL CHAIRWIDTH 25.5" DEPTH 26.5" HEIGHT 34.5"
SEAT HEIGHT 19.75" ARM HEIGHT 26.25"
Page 59
255
DINING CHAIRWIDTH 21.25" DEPTH 22.75" HEIGHT 35.25"
SEAT HEIGHT 19.5"*Nail Head Trim Not Standard
Page 60
256
DINING / OCCASIONAL CHAIRWIDTH 25" DEPTH 25" HEIGHT 36"
SEAT HEIGHT 20" ARM HEIGHT 25.5"
Page 63
325
Dining/Accent Chair
Width 24.75" Depth 26.5" Height 41.5"Seat Height 19.75" Seat Depth 19.75"
*Standard with Metal Nail Trim
Page 64
840
Occasional/Dining Chair
Width 26.25" Depth 30.75" Height 37.5"Seat Height 20.25" Seat Depth 23.75"
*Kidney Pillow In Same Fabric Included
Page 65
BUTTON-TUFTED HEADBOARD
DEPTH 3” HEIGHT 48”
KING WIDTH 78”QUEEN WIDTH 66”
DOUBLE WIDTH 60”
J-RAILS & MOUNTING HARDWARE INCLUDED
Page 66
DOUBLE HEADBOARD
WALL-MOUNTED DOUBLEWIDTH 60" HEIGHT 48"
SPECIFY UPHOLSTERY STYLE: PLAIN, LINE-TUFTED OR X-DETAIL
Page 67
HEATHER BED
DEPTH 3” HEIGHT 62”KING WIDTH 78”QUEEN WIDTH 66”
DOUBLE WIDTH 60”
‘JUMBO’ PIPING IS STANDARD IN SAME FABRICSUPPORT-SLATS ARE INCLUDED
Page 68
KING HEADBOARD
WALL-MOUNTED KINGWIDTH 78" HEIGHT 48"
SPECIFY UPHOLSTERY STYLE: PLAIN, LINE-TUFTED OR X=DETAIL
Page 70
4300
DELUXE RECLINERWIDTH 33" DEPTH 36" HEIGHT 38"
SEAT HEIGHT 20"
*Standard with Metal Nail Trim
Page 75
105
SLIPPER CHAIRWIDTH 29" DEPTH 33.25" HEIGHT 30"
SEAT HEIGHT 16.75"BASE OPTIONS: METALLIC BRONZE (shown), MIRROR CHROME OR MIRROR BLACK
Page 79
135
SLIPPER WING CHAIRWIDTH 30" DEPTH 35.5" HEIGHT 41"
SEAT HEIGHT 19.5"
* Standard with Metal Nail Trim & 100% Feather-Filled Pillow in Same Fabric
Page 80
SEAT HEIGHT 19" ARM HEIGHT 24"INSIDE SEA-DEPTH 20.5"
*Standard with 100% Feather-Filled Back Pillows
5606
SOFAWIDTH 81" DEPTH 37" HEIGHT 34"
SEAT HEIGHT 19" ARM HEIGHT 24"INSIDE SEAT-DEPTH 20.5"
LOVESEAT WIDTH 58" DEPTH 37" HEIGHT 34"
Page 8�
5614
SOFAWIDTH 81.5" DEPTH 36" HEIGHT 36"
SEAT HEIGHT 19.5"
LOVESEATWIDTH 58.5" DEPTH 36" HEIGHT 36"
SEAT HEIGHT 19.5"
*Available Skirted or Banded
Page 82
5700
Sectional
Height 35” Seat Height 20” Arm Height 25” Inside-Seast Depth 20.5”Armless Loveseat - Width 46” Depth 36”
Armless Sofa - Width 69” Depth 36”Chaise RAF/LAF - Width 36” Depth 62”
1-Arm Loveseat RAF/LAF - Width 62” Depth 36”
1-Arm Sofa RAF/LAF - Width 85” Depth 36”*Available With Either Knife-Edge or Border-Edge & Top-Stitched Back Pillows
Page 83
5800
LOVESEATWIDTH 52.5" DEPTH 33" HEIGHT 35"
SEAT HEIGHT 20"
SOFA (ALSO AVAILABLE)WIDTH 74.5" DEPTH 33" HEIGHT 35"
SEAT HEIGHT 20"
Page 87
8350
SOFAWIDTH 77" DEPTH 35" HEIGHT 34"SEAT HEIGHT 20" ARM HEIGHT 24"
LOVESEAT (ALSO AVAILABLE)WIDTH 53" DEPTH 35" HEIGHT 34"SEAT HEIGHT 20" ARM HEIGHT 24"
Page 88
8560
SOFAWIDTH 78.75" DEPTH 34" HEIGHT 32.5"
SEAT HEIGHT 19.25" ARM HEIGHT 25.25"
LOVESEAT (ALSO AVAILABLE)WIDTH 55.75" DEPTH 34" HEIGHT 32.5"
SEAT HEIGHT 19.25" ARM HEIGHT 25.25"
Page 89
1012
STOOLBAR HEIGHT (1012B)
WIDTH 18" DEPTH 21" HEIGHT 45"SEAT HEIGHT 30"
COUNTER HEIGHT (1012C)WIDTH 18" DEPTH 21" HEIGHT 38"
SEAT HEIGHT 24"
Page 90
1014
STOOLBAR HEIGHT (1014B)
WIDTH 18" DEPTH 21" HEIGHT 45"SEAT HEIGHT 30"
COUNTER HEIGHT (1014C)WIDTH 18" DEPTH 21" HEIGHT 38"
SEAT HEIGHT 24"
Page 9�
1016
STOOLBAR HEIGHT (1016B)
WIDTH 18" DEPTH 21" HEIGHT 45"SEAT HEIGHT 30"
COUNTER HEIGHT (1016C)WIDTH 18" DEPTH 21" HEIGHT 38"
Page 92
1018
DELUXE SWIVEL STOOLWIDTH 23.25" DEPTH 24" INSIDE SEAT-DEPTH 18.5”
BAR HEIGHTHEIGHT 41.75" SEAT HEIGHT 31.5 " ARM HEIGHT 38.5”
COUNTER HEIGHT
HEIGHT 35.75" SEAT HEIGHT 25.5" ARM HEIGHT 32.5”
Page �00
560S
SWIVEL CHAIRWIDTH 31" DEPTH 32.5" HEIGHT 32"
SEAT HEIGHT 17.5"
*560SG Swivel Glider also available
Page �03
912SG
SWIVEL GLIDERWIDTH 29" DEPTH 29" HEIGHT 29"
SEAT HEIGHT 18"
*Also available as swivel only and stationary chair
Page �07
Antique Gold
The colours shown are for reference purposes only. They have been reproduced using digital production techniques.
Antique Gold
Bisque
The colours shown are for reference purposes only. They have been reproduced using digital production techniques.
Bisque
Black Lacquer
The colours shown are for reference purposes only. They have been reproduced using digital production techniques.
Black Lacquer
Black Matte with Gold
The colours shown are for reference purposes only. They have been reproduced using digital production techniques.
Black Matte with Gold
Black Matte with Silver
The colours shown are for reference purposes only. They have been reproduced using digital production techniques.
Black Matte with Silver
Cherry
The colours shown are for reference purposes only. They have been reproduced using digital production techniques.
Cherry
Cherry
The colours shown are for reference purposes only. They have been reproduced using digital production techniques.
Page �08
Chestnut
The colours shown are for reference purposes only. They have been reproduced using digital production techniques.
Chestnut
Ivory Crackle
The colours shown are for reference purposes only. They have been reproduced using digital production techniques.
Ivory Crackle
Matte Black
The colours shown are for reference purposes only. They have been reproduced using digital production techniques.
Matte Black
Mocha
The colours shown are for reference purposes only. They have been reproduced using digital production techniques.
Mocha
Natural
The colours shown are for reference purposes only. They have been reproduced using digital production techniques.
Natural
New Mahogany
The colours shown are for reference purposes only. They have been reproduced using digital production techniques.
New Mahogany
Cherry
The colours shown are for reference purposes only. They have been reproduced using digital production techniques.
Page �09
Oak
The colours shown are for reference purposes only. They have been reproduced using digital production techniques.
Oak
Old Mahogany
The colours shown are for reference purposes only. They have been reproduced using digital production techniques.
Old Mahogany
Pickled Pine
The colours shown are for reference purposes only. They have been reproduced using digital production techniques.
Pickled Pine
Platinum
The colours shown are for reference purposes only. They have been reproduced using digital production techniques.
Platinum
Taupe Crackle
The colours shown are for reference purposes only. They have been reproduced using digital production techniques.
Taupe Crackle
Walnut
The colours shown are for reference purposes only. They have been reproduced using digital production techniques.
Walnut
Cherry
The colours shown are for reference purposes only. They have been reproduced using digital production techniques.
Page ��0
vogel of canada ltd
All prices quoted are at Tritex RETAIL
The following pages contain important information about many aspects of the Vogel
line, and cover some of the most commonly asked questions. Please read through
these pages carefully.
COM / COL - Customer's Own Material / Customer's Own Leather
Use Grade 40 price. Yardages quoted are for PLAIN or RANDOM-PATTERNED, 54" wide material ONLY.
PLEASE REFER TO THE “COM INFORMATION” PAGE FOLLOWING THIS INTRODUCTION.
For COL use Grade 40 price plus $250.00 per item for hand-cutting.
To determine square footage requirements:
COM yardage x 18 = minimum # of leather square feet required
PRODUCTION LEAD TIMES - Delivery is quoted approximately 8 to 10 weeks from receipt of your order,
unless advised otherwise. Delivery on orders using fabrics not stocked in our factory (ie. "COM" and/or
"Special Order" fabrics) is quoted approximately 6 to 8 weeks from when fabrics are received in our
factory; your (emailed or faxed) sales acknowledgement will highlight this receipt date.
Lead times on orders specifying a Vogel “premium” finish or a customer-supplied “custom” finish can
run approximately 2 to 4 weeks longer.
COVERED DECKS & ARM CAPS - Covered decks are included as a standard item wherever possible.
Arm caps are included on all styles as indicated (see specific style columns at bottom of page). If extra
arm caps are desired, they are available at a cost of $75.00 per pair. Arm caps are not available on
most other styles due to design limitations. Arm caps are never supplied in leather.
HEADREST - Headrest covers are available at a cost of $75.00 in any fabric; $125.00 in leather.
TOSS PILLOWS - PLEASE REFER TO THE LAST OF THESE COLOURED PAGES FOR “ACCENT PILLOWS” INFORMATION
METAL NAIL TRIM - Our metal nails are individually hand-applied; we do not use strip-nails. Our metal
nail options are regular-sized Brass, Nickel, Pewter and Jumbo-sized Brass. Certain styles -as indicated
in the “General Information” section under specific style columns at the bottom of each pricing page-
are made standard with our regular-size metal nail trim whether upholstered in fabric or leather. Some
of these styles can have nail trim omitted; please inquire directly with our head office.
Metal nail trim can be applied on most items where they are not standard. Pricing starts at $125.00 per
item; please consult our order desk for details.
Full show-wood frames upholstered in leather are ONLY available WITH nail trim due to manufacturing
limitations. Please inquire with our head office for style-specific details.
Page ���
vogel of canada ltd
CONTRAST PIPING / FABRIC - Add $75.00 per item; for sofas and loveseats, add $125.00
per item**. For pricing on all other special fabric applications, please consult our order
desk with details.
**A surcharge of $75.00 will be applied when specifying contrast piping / fabric in any
“Special Order” fabric pattern supplied by Vogel.
CASTERS - Rubber ball casters are available on most ottomans at a cost of $60.00.
Casters are available on some chairs at a cost of $30.00 per pair; please contact our
head office for style-specific details.
RECLINERS
High Leg = Standard three-position reclining mechanism
Swing King = Three-position deluxe fully-reclining mechanism
SEAT CUSHION OPTIONS - Unless otherwise stated our standard foam seat cushions are
fiber-wrapped; foam density ranges between 2 and 2.25 lbs.
"Unidown" (re: standard seat-cushioning model #91 only) is layered premium polyester to
give a feather (ie. softer) effect.
COMFORT-DOWN CUSHIONING - Comfort-Down cushioning is a premium cushioning option
available on any item with a loose seat cushion. It consists of 100% waterfowl feathers,
encased in a 100% cotton down-proof ticking. It is available on all chairs as follows:
Chair $ 250.00
Chaise Lounge / Loveseat $450.00
Sofa $420.00
ULTRA-LUX CUSHIONING - Ultra-Lux is a premium cushioning option available on any item
with a loose seat cushion or back pillow. It consists of a core of high density foam
surrounded by a blend of waterfowl feathers and polyester fibers, encased in a 100%
cotton down-proof ticking. It is available on all chairs as follows:
Chair $285.00
Chaise Lounge / Loveseat $570.00
Sofa $850.00
Page ��2
vogel of canada ltd
STANDARD WOOD FINISHES - Finishes offered by Vogel, included in pricing
Our STANDARD wood finishes are Black Matte, Charcoal, Cherry, Chestnut, Natural, New
Mahogany, Oak, Old Mahogany and Distressed Walnut.
*PLEASE SPECIFY WOOD FINISHES ON ALL APPLICABLE ITEMS IN ORDER TO AVOID DELAYS*
PREMIUM FINISHES - Finishes offered by Vogel
Our PREMIUM finishes are Antique Gold, Bisque, Black Lacquer plain or With Gold or Silver
Rub, Black Matte With Gold or Silver Rub, Ivory Crackle, Mocha, Pickled Pine, Platinum
plain or With Gold Rub and Taupe Crackle.
All items ordered in premium finishes carry additional charges; please refer to the
“Premium Finish” section at the bottom of each style’s pricing column.
CUSTOM FINISHES - Supplied by customer
Customers must supply a WOOD sample for custom wood finishes; additional charge is
subject to change pending receipt of sample.
All items ordered in custom finishes carry additional charges; please refer to the “Custom
Finish” section at the bottom of each style’s pricing column. Up-charges are based on
regular wood shades; Vogel reserves the right to amend these charges pending receipt
of wood sample.
*PLEASE ALLOW AN ADDITIONAL 2 TO 4 WEEKS FOR DELIVERY ON ORDERS SPECIFYING PREMIUM OR CUSTOM
FINISHES*
SWIVELS / SWIVEL ROCKERS / SWIVEL GLIDERS - Any style with the suffix “S” denotes a
swivel chair, “SR” denotes a swivel rocker and “SG” denotes a swivel glider. Many of
these styles are available as stationary chairs. Please refer to the specific style’s pricing
page to determine if this is possible. Orders should be clearly marked “Stationary” as this
is not a standard feature on these styles.
• ALL PRICING IS APPLICABLE TAXES EXTRA
• ALL ORDERS ARE F.O.B. TRITEX
Page ��3
vogel of canada ltd
COM INFORMATION SHEET
The following is important information about orders utilizing “Customer’s Own Material”. To ensure that
your C.O.M. orders are processed and produced properly, please carefully review the following
information:
COM = Customer's Own Material. Use Grade 40 price as indicated for each style.
COM yardage requirements quoted in this price book are for PLAIN or RANDOM-PATTERNED, 54" wide
material ONLY. It is the customer’s responsibility to obtain from our head office accurate yardage
requirements for any material requiring special handling (eg. pattern-matching, centering patterns,
etc.).
The additional labour charge for COM requiring special handling is $150.00 per item.
*WE RESERVE THE RIGHT TO EVALUATE ALL COM RECEIVED. ACCEPTANCE OF COM FABRIC IS AT THE DISCRETION OF OUR CUTTING DEPARTMENT AND MANAGEMENT. COM FABRICS DEEMED LESS THAN IDEAL AND/OR UNSUITABLE FOR UPHOLSTERY MAY BE REFUSED AND/OR ADDITIONAL CHARGES MAY BE INCURRED. YOU WILL BE CONTACTED IN ADVANCE OF CUTTING SHOULD EITHER OF THE ABOVE SITUATIONS OCCUR.*
Please adhere to the following guidelines when forwarding COM to our factory:
1. All COM should be clearly marked with YOUR store/company name (in addition to your
consumer’s tag name if desired), the corresponding purchase order number, quantity and
style number it is being sent for.
2. Wherever possible, your original purchase orders forwarded in advance of your COM should
note the supplier of the material from where it is being sent (eg. Joanne Fabrics, Robert Allen,
etc.), as well as the specific pattern name/number and colour name/number.
3. Please do not send original purchase orders with your COM; these should be sent via fax,
phone or email directly to our head office, in advance of forwarding your COM. If you wish to
enclose a copy of your purchase order with your COM, please ensure that it is clearly marked
“confirmation only” so as to avoid possible duplication.
4. Wherever possible, please clearly indicate directly on your COM and/or your formal purchase
order the direction of the material (ie. railroaded or not), and any special instructions we
should be aware of prior to cutting your COM.
Many fabrics are questionable with regard to the correct side to be used; please indicate
correct facing side of your COM (See “COM Information Form”).
5. All COM is to be sent to our factory prepaid. Unused/excess COM will be returned with orders
ONLY when requested on / with your original purchase orders.
Page ��4
vogel of canada ltd
COM INFORMATION FORM
We suggest making copies of this form to forward both to the supplier of the COM with
instructions to include this form with the shipment of the material to Vogel’s factory, as well
as to Vogel with your original purchase order.
COVER INFORMATION :
Fabric Source:
Yardage Being Sent:
Pattern Name/#: Colour Name/#:
Fabric Description:
Apply Fabric: Railroaded_____ Up The Roll________
Attach a small clipping of fabric FACE-SIDE UP here:
Special Application Instructions:
DEALER INFORMATION :
Dealer Name & Address:
Vogel Model # & Quantity: Purchase Order # to Vogel:
Customer Tag Information:
*All C.O.M. should be shipped prepaid to:
vogel of canada ltd
288 Garyray Drive
Toronto, ON M9L 1P4
Page ��5
vogel of canada ltd
WARRANTY
• Lifetime warranty on wood frame construction
• Lifetime warranty on spring construction
• Five (5) year warranty on premium foam seat cushions, and upgraded cushions.
• Five (5) year warranty on swivel, swivel rocker, swivel glider and recliner mechanisms
• One (1) year warranty on all other materials and workmanship.
We cannot offer any warranty on upholstery fabrics as these are not warranted by our suppliers.
This warranty applies only to the original purchaser of the furniture, and only under normal conditions of use as determined by the manufacturer. Any use other than normal residential l use or any use other than that for which the product was designed will render this warranty null and void.
TO MAKE A CLAIM:
Original proof of purchase must be retained in order to make a claim. All claims must be handled through the Vogel dealer from whom the chair was purchased . The dealer will handle all necessary arrangements regarding service under the warranty. Freight costs will be the responsibility of the purchaser.
Our policy regarding repairs states that ANY AND ALL REPAIRS MUST BE PRE-AUTHORIZED by either our head office or your sales representative . We will not be responsible for honouring any requests for credit for labour performed on our products where we have not been given advance notification of same. We require a written estimate for any (local) repairs prior to honouring such claims, and prior to goods being returned. We will gladly be responsible for any manufacturing defects, but must be advised of any such problems prior to labour being performed, where a request for credit will be made. Adhering to this policy will expedite any such claims.