Vmware Data Protection Administration Guide 60

vSphere Data Protection AdministrationGuide

vSphere Data Protection 6.0

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EN-001565-00

VMware, Inc.3401 Hillview Ave.Palo Alto, CA 94304www.vmware.com

2 VMware, Inc.

vSphere Data Protection Administration Guide

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Contents

1 UnderstandingVDP 13IntroductiontovSphereDataProtection 14BenefitsofvSphereDataProtection 14VDPFunctionality 15

ImagelevelBackupandRestore 16SingleVMDKBackupandRestore 16GuestlevelBackupandRestore 16

Replication 17FileLevelRecovery 17CustomerExperienceImprovementProgram 17vSphereDataProtectionArchitecture 17

2 VDPInstallationandConfiguration 19vSphereDataProtectionCapacityRequirements 20SoftwareRequirements 20

HardwareVersionsandMigration 20vSphereHostsandvSphereFlashReadCacheCompatibilityandPerformance 20UnsupportedDiskTypes 20

SystemRequirements 20VDPSystemRequirements 21IPv6Requirements 21

PreinstallationConfiguration 21DNSConfiguration 21NTPConfiguration 22vCenterHostsandClustersView 22UserAccountConfiguration 22

VDPBestPractices 23GeneralBestPractices 23HotAddBestPractices 24StorageCapacityforInitialVDPDeployment 24MonitoringVDPCapacity 24

VDPInstallation 25DeployingtheOVFTemplate 25

InitialConfiguration 26

3 VDPApplianceUpgrades 31BestPractices 32SupportedUpgradePaths 32CreatingaSnapshotoftheVDPAppliance 33MountingtheUpgradeISOImageontheAppliance 34InstallingtheUpgrade 34

Freeingupspacefortheupgrade 36CompletingtheUpgrade 36RevertingBacktoaSnapshot 37UpgradingProxySoftware 38


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4 PostInstallationConfigurationofVDPAppliance 41AbouttheVDPConfigureUtility 42ViewingStatus 42StartingandStoppingServices 43CollectingLogs 44ModifyingConfigurationSettings 45

NetworkSettings 45vCenterServerRegistration 45

RollingBackanAppliance 46EmergencyRestore 46

AutomaticHostDetection 49RefreshingRestorePoints 49ReconnectingtheHosttothevCenter 49

5 SecuringCommunicationbetweenvCenterandVDP 51SecureVDPServicesCommunicationtovCenter 52SecureExternalProxyCommunicationwithvCenter 53

6 ConfiguringVDP 55LoginSecurity 56ConfiguringtheCustomerExperienceImprovementProgram 56ConfigurationandMonitoring 57

ViewingBackupApplianceConfiguration 57EditingtheBackupWindow 58ConfiguringEmail 58ViewingtheUserInterfaceLog 59RunninganIntegrityCheck 60

MonitoringVDPActivity 60ViewingRecentTasks 61ViewingAlarms 61ViewingtheEventConsole 62

VDPShutdownandStartupProcedures 62

7 Proxies 63ProxyOverview 64

ConsiderationsBeforeDeployinganExternalProxy 64DeploymentofExternalProxies 64NumberofProxiestoDeployandProxyThroughputsperProxy 64BestPracticeswhenDeployingaVDPAppliance 65

ManagingInternalandExternalProxies 66ExternalProxySupport 66

AddinganExternalProxy 68DisablingtheInternalProxy 68

(Optional)ConfiguringProxyCertificateAuthentication 69MonitoringExternalProxyHealthStatus 69

HealthStatusCriteria 69ExternalProxyLogs 69

8 StorageManagement 71CreatingNewStorage 72

MinimumStoragePerformance 73AttachingExistingVDPDisks 73DetachingandReattachingStorage 75

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Contents

ViewingtheStorageConfiguration 76

9 DataDomainIntegration 79VDPandDataDomainSystemIntegration 80ArchitectureOverview 80VDPClientSupport 81BestPractices 81

DataDomainLimitations 82Backup 82Restore 82SecurityEncryption 82DataMigration 82

PreintegrationRequirements 82NetworkThroughput 83NetworkConfiguration 83NTPConfiguration 83Licensing 84PortUsageandFirewallRequirements 84Capacity 84DataDomainSystemStreams 84ExistingBackupProductsinUsewithDataDomain 85

PreparingtheDataDomainsystemforVDPIntegration 85AddingaDataDomainSystem 86

ChangingtheMaxStreamsValue 87EditingtheDataDomainSystem 87DeletingtheDataDomainSystemfromtheVDPAppliance 88BackupswithVDPandDataDomain 90

HowBackupsWorkwithVDPandDataDomain 90WhereBackupDataisStored 90HowVDPApplianceManagesBackupData 90SupportedBackupTypes 90CancelingandDeletingBackups 90SelectingaDataDomainTargetforBackups 91

ReplicationControl 91ReplicationDataFlow 91ReplicationSchedule 91ReplicationConfiguration 92ReplicationMonitoringwithVDP 92

ServerMaintenanceActivityMonitoring 92RestoringAvamarCheckpointbackupsfromDataDomainsystems 92

AssumptionsfortheRestoreOperation 92PerformingtheCheckpointRestore 93

MonitoringDataDomainfromtheVDPAppliance 94MonitoringUsingthevSphereWebClient 94MonitoringUsingtheVDPConfigureUI 94DataDomainCapacityMonitoring 95

ReclaimingStorageonaFullDataDomainSystem 95CommonProblemsandSolutions 96

BackupFailsiftheDataDomainSystemisOffline 96RollingBackafterDeletingaDataDomainSystem 97

10 VDPDiskExpansion 99PreExpansionRequirements 100VMFSHeapSizeRecommendations 100PerformingDiskExpansion 101


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ViewingtheStorageConfiguration 102PerformanceAnalysis 103

RunningthePerformanceAnalysisTest 103DiskExpansionwithEssentialsPlus 103

11 UsingvSphereDataProtection 105AccessingvSphereDataProtection 106AccessingtheVDPApplianceCommandLine 106UnderstandingtheVDPUserInterface 107SwitchingVDPAppliances 107VDPUserInterface 108ViewingInformationfromtheReportsTab 108

Refresh 108TaskFailuresTab 108JobDetailsTab 109UnprotectedClientsTab 110

12 ManagingBackups 111BackupJobs 112ChoosingtheVirtualMachines 112

Identifyingretiredvirtualmachines 112SpecifyingtheBackupSchedule 113SettingtheRetentionPolicy 113CreatingaFullImageBackupJob 114CreatingaBackupJobonIndividualDisks 115

Unsupporteddisktypes 116Limitation 116MigrationonIndividualDisks 117

ViewingStatusandBackupJobDetails 117EditingaBackupJob 117CloningaBackupJob 117

DeletingaBackupJob 118EnablingorDisablingaBackupJob 118RunningExistingBackupJobsImmediately 118

LockingandUnlockingaBackup 119

13 AutomaticBackupVerification 121AboutAutomaticBackupVerification 122

Limitations 122BestPractices 122

CreatingaNewBackupVerificationJob 123EditingaBackupVerificationJob 124CloningaBackupVerificationJob 125ExecutingandRunningaBackupVerificationJob 125MonitoringBackupVerification 126EnablingandDisablingaBackupVerificationJob 126DeletingaBackupVerificationJob 126

14 ManagingRestores 127RestoreOperations 128

Limitations 128SelectingBackupstoRestore 128FilteringforListofBackups 128

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Contents

RestoreswhenSnapshotsArePresent 128RestoringImageBackupstotheOriginalLocation 128RestoringImageBackupstoaNewLocation 130RestoringBackupstoIndividualSCSIDisks 131DeletingaBackupfromtheRestoreTab 132ClearingallSelectedBackupsfromtheRestoreTab 132

15 Replication 133ReplicationJobs 134

ReplicationCompatibility 134ReplicationandDataDomain 136BestPracticeswhenReplicating 136Limitations 136DefiningBackupTypesforaReplicationJob 136

CreatingaReplicationJob 136ManagingDestinations 140EditingaReplicationJob 140CloningaReplicationJob 141DeletingaReplicationJob 141EnablingorDisablingaReplicationJob 141ViewingStatusandReplicationJobDetails 141RunningExistingReplicationJobsImmediately 141ReplicationBacktotheSource 141

NodeStructureforRecoveredBackups 142NodeStructureofBackupsReplicatedAgain 142ReplicationDestinations 142

ReplicationRecoveryCompatibility 142EnablingorDisablingReplicationRecovery 143ReplicationRecovery 143MultiTenancy 144

16 UsingFileLevelRestore 147IntroductiontotheVDPRestoreClient 148

LVM/EXTSupport 148FileLevelRestoreLimitations 148UnsupportedVMDKConfigurations 148UnsupportedWindowsConfigurations 149

LoggingintotheRestoreClient 149BasicLogin 149AdvancedLogin 150

MountingBackups 150FilteringBackups 150NavigatingMountedBackups 151PerformingFileLevelRestores 151

UsingtheRestoreClientinBasicLoginMode 151UsingtheRestoreClientinAdvancedLoginMode 152

MonitoringRestores 152

17 VDPApplicationSupport 153VDPApplicationSupport 154

InstallingApplicationAgents 154CheckingtheUserAccountControlSettingonMicrosoftWindows 154InstallingVDPClientswhenUACisEnabled 154

BackingUpandRestoringMicrosoftSQLServers 155


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MicrosoftSQLServerOptions 155HardwareRequirements 155MicrosoftSQLServerSupport 155InstallingVDPforSQLServerClient 156ConfiguringtheClusterClientinaFailoverCluster 157ConfiguringtheClusterClientforanAlwaysOnAvailabilityGroup 159CreatingBackupJobsforMicrosoftSQLServers 160RestoringBackupsofMicrosoftSQLServers 163MonitoringClientActivity 164UninstallingtheVDPPluginforSQLServer 164

BackingUpandRestoringMicrosoftExchangeServers 164MicrosoftExchangeServerOptions 164MicrosoftExchangeServerSupport 165Microsoft.NETFramework4Requirement 165HardwareRequirements 165UnsupportedMicrosoftExchangeServers 165InstallingVDPforExchangeServerClient 165InstallinginaDAGorClusterEnvironment 166ConfiguringanExchangeDAGClient 167UsingtheVMwareExchangeBackupUserConfigurationTool 168ManuallyConfiguringtheVDPBackupService 170CreatingBackupJobsforMicrosoftExchangeServers 170RestoringBackupsofMicrosoftExchangeServers 172SuspendingReplicationinaDAGorCluster 173MonitoringClientActivity 173UninstallingtheExchangeServerPlugin 174GranularLevelRecoveryonMicrosoftExchangeServers 174

BackingUpandRestoringMicrosoftSharePointServers 177HardwareRequirements 177SupportedMicrosoftSharePointServers 177InstallingVDPforSharePointServerClient 178CreatingBackupJobsforMicrosoftSharePointServers 178RestoringBackupsofMicrosoftSharePointServers 179MonitoringClientActivity 180UninstallingtheVDPPluginforSharePointServer 180

18 VDPDisasterRecovery 181BasicDisasterRecovery 182ExtendedDataProtection 182BestPracticesforArchivingtheVDPAppliancetoTape 182ExportingtheReplicationTarget 183ConfiguringBackupsforTapeOut 183BackingUpVDPReplicationTargettoTape 183RestoringtheVDPReplicationTargetfromTapetothevCenter 184

A vSphereDataProtectionPortUsage 187

B MinimumRequiredvCenterUserAccountPermissions 189

C vSphereDataProtectionTroubleshooting 193TroubleshootingVDPApplianceInstallation 194TroubleshootingtheInstallerPackage 194TroubleshootingAccessingtheVDPWebClient 194TroubleshootingVDPBackups 194

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Contents

TroubleshootingVDPRestores 196TroubleshootingVDPReplicationJobs 197TroubleshootingVDPIntegrityCheck 197TroubleshootingAutomaticBackupVerification 197TroubleshootingtheRestoreClient(FileLevelRecovery) 198TroubleshootingVDPAdvancedLicensing 199TroubleshootingtheVDPAppliance 201TroubleshootingVDPMicrosoftExchangeServer 201TroubleshootingVDPMicrosoftSQLServer 203TroubleshootingVDPMicrosoftSharePoint 203AccessingVDPKnowledgeBaseArticles 203

Index 205


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VMware, Inc. 11

ThevSphereDataProtectionAdministrationGuidedescribeshowtoinstallandmanagebackupsforsmallandmediumbusinesses.Thisguidealsoincludestroubleshootingscenariosandrecommendationsforresolution.

Intended AudienceThisbookisforanyonewhowantstoprovidebackupsolutionsbyusingvSphereDataProtection(VDP).TheinformationinthisbookisforexperiencedWindowsorLinuxsystemadministratorswhoarefamiliarwithvirtualmachinetechnologyanddatacenteroperations.

Typographical conventionsVMwareusesthefollowingtypestyleconventionsinthisdocument:

VMware Technical Publications GlossaryVMwareTechnicalPublicationsprovidesaglossaryoftermsthatmightbeunfamiliartoyou.FordefinitionsoftermsastheyareusedinVMwaretechnicaldocumentation,gotohttp://www.vmware.com/support/pubs.

About This Book

Bold Usefornamesofinterfaceelements,suchasnamesofwindows,dialogboxes,buttons,fields,tabnames,keynames,andmenupaths(whattheuserspecificallyselectsorclicks)

Italic UseforfulltitlesofpublicationsreferencedintextMonospace Usefor:

Systemoutput,suchasanerrormessageorscript Systemcode Pathnames,filenames,prompts,andsyntax Commandsandoptions

Monospace italic

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Useforuserinput

[] Squarebracketsencloseoptionalvalues| Verticalbarindicatesalternateselectionsthebarmeansor{} Bracesenclosecontentthattheusermustspecify,suchasxoryorz... Ellipsesindicatenonessentialinformationomittedfromtheexample


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1

Thischapterincludesthefollowingtopics: IntroductiontovSphereDataProtectiononpage 14 BenefitsofvSphereDataProtectiononpage 14 VDPFunctionalityonpage 15 Replicationonpage 17 FileLevelRecoveryonpage 17 CustomerExperienceImprovementProgramonpage 17 vSphereDataProtectionArchitectureonpage 17

Understanding VDP 1


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Introduction to vSphere Data ProtectionvSphereDataProtection(VDP)isarobust,simpletodeploy,diskbasedbackupandrecoverysolutionthatispoweredbyEMC.VDPisfullyintegratedwiththeVMwarevCenterServerandenablescentralizedandefficientmanagementofbackupjobswhilestoringbackupsindeduplicateddestinationstoragelocations.TheVMwarevSphereWebClientinterfaceisusedtoselect,schedule,configure,andmanagebackupsandrecoveriesofvirtualmachines.Duringabackup,VDPcreatesaquiescedsnapshotofthevirtualmachine.Deduplicationisautomaticallyperformedwitheverybackupoperation.Thefollowingtermsareusedthroughoutthisdocumentinthecontextofbackupandrecovery. Adatastoreisavirtualrepresentationofacombinationofunderlyingphysicalstorageresourcesinthe

datacenter.Adatastoreisthestoragelocation(forexample,aphysicaldisk,aRAID,oraSAN)forvirtualmachinefiles.

ChangedBlockTracking(CBT)isaVMkernelfeaturethatkeepstrackofthestorageblocksofvirtualmachinesastheychangeovertime.TheVMkernelkeepstrackofblockchangesonvirtualmachines,whichenhancesthebackupprocessforapplicationsthathavebeendevelopedtotakeadvantageofVMwaresvStorageAPIs.

FileLevelRecovery(FLR)allowslocaladministratorsofprotectedvirtualmachinestobrowseandmountbackupsforthelocalmachine.Fromthesemountedbackups,theadministratorcanthenrestoreindividualfiles.FLRisaccomplishedusingtheVDPRestoreClient.

VMwarevStorageAPIsforDataProtection(VADP)enablesbackupsoftwaretoperformcentralizedvirtualmachinebackupswithoutthedisruptionandoverheadofrunningbackuptasksfrominsideeachvirtualmachine.

VirtualMachineDisk(VMDK)isafileorsetoffilesthatappearsasaphysicaldiskdrivetoaguestoperatingsystem.Thesefilescanbeonthehostmachineoronaremotefilesystem.

VDPApplianceisapurposebuiltvirtualapplianceforVDP.

Benefits of vSphere Data ProtectionThebenefitsofvSphereDataProtection(VDP)areasfollows: Providesfastandefficientdataprotectionforallofyourvirtualmachines,eventhosepoweredoffor

migratedbetweenvSpherehosts. Significantlyreducesdiskspaceconsumedbybackupdatausingpatentedvariablelengthdeduplication

acrossallbackups. ReducesthecostofbackingupvirtualmachinesandminimizesthebackupwindowbyusingChange

BlockTracking(CBT)andVMwarevirtualmachinesnapshots. Allowsforeasybackupswithouttheneedforthirdpartyagentsinstalledineachvirtualmachine. Usesasimple,straightforwardinstallationasanintegratedcomponentwithinvSphere,whichis

managedbyawebportal. ProvidesdirectaccesstoVDPconfigurationintegratedintothevSphereWebClient. Protectsbackupswithcheckpointandrollbackmechanisms. ProvidessimplifiedrecoveryofWindowsandLinuxfileswithenduserinitiatedfilelevelrecoveriesfrom

awebbasedinterface. Throughemergencyrestore,providesamethodforrestoringthevCenterServerwhenthevCenterServer

isunavailableortheuserisunabletoaccesstheVDPuserinterfacewiththevSphereWebClient. Throughreplication,enablesyoutoavoiddatalossifthesourceVDPAppliancefailsbecausecopiesof

thebackupsareavailableonadestinationtarget.

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Chapter 1 Understanding VDP

DeduplicationStoreBenefitsEnterprisedataishighlyredundant,withidenticalfilesordatastoredwithinandacrosssystems(forexample,OSfilesordocumentssenttomultiplerecipients).Editedfilesalsohavetremendousredundancywithpreviousversions.Traditionalbackupmethodsmagnifythisbystoringalloftheredundantdataoverandoveragain.vSphereDataProtectionusespatenteddeduplicationtechnologytoeliminateredundancyatboththefileandthesubfiledatasegmentlevel.

Variablevs.FixedLengthDataSegmentsAkeyfactorineliminatingredundantdataatasegment(orsubfile)levelisthemethodfordeterminingsegmentsize.Fixedblockorfixedlengthsegmentsarecommonlyemployedbysnapshotandsomededuplicationtechnologies.Unfortunately,evensmallchangestoadataset(forexample,insertingdataatthebeginningofafile)canchangeallfixedlengthsegmentsinadataset,despitethefactthatverylittleofthedatasethasbeenchanged.vSphereDataProtectionusesanintelligentvariablelengthmethodfordeterminingsegmentsizethatexaminesthedatatodeterminelogicalboundarypoints,whichincreasesefficiency.

LogicalSegmentDeterminationVDPusesapatentedmethodforsegmentsizedeterminationdesignedtoyieldoptimalefficiencyacrossallsystems.VDPsalgorithmanalyzesthebinarystructureofadatasettodeterminesegmentboundariesthatarecontextdependent.Variablelengthsegmentsaverage24KBinsizeandarefurthercompressedtoanaverageof12KB.ByanalyzingthebinarystructurewithintheVMDKfile,VDPworksforallfiletypesandsizesanddeduplicatesthedata.

VDP FunctionalityThevSphereDataProtectionproduct,startingwithversion6.0,includesallfeaturesthatwerepreviouslyincludedinVDPAdvanced.VDPfunctionalityisincludedaspartofvSphereEssential+anddoesnotrequireaspecificlicensekey.ThefollowingtablelistsVDPfunctionality.Table 1-1. VDP Functionality

Feature VDP

VirtualmachinessupportedperVDPAppliance Upto400NumberofappliancessupportedpervCenter Upto20Availablestoragesize 8TBSupportforimagelevelbackups YesSupportforindividualdiskbackups YesSupportforimagelevelrestorejobs YesSupportforimagelevelreplicationjobs YesSupportfordirecttohostrecovery YesSupportfordetachable/remountabledatapartitions YesSupportforfilelevelrecovery(FLR) YesSupportsLVMandEXT4withexternalproxiesSupportforguestlevelbackupsandrestoresofMicrosoftExchangeServers,SQLServers,andSharePointServers

Yes

Supportforapplicationlevelreplication YesAbilitytoexpandcurrentdatastore YesSupportforbackinguptoaDataDomainsystem YesAbilitytorestoretoagranularlevelonMicrosoftServers YesSupportforautomaticbackupverification(ABV) Yes


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Image-level Backup and RestorevSphereDataProtectioncreatesimagelevelbackups,whichareintegratedwiththevStorageAPIforDataProtection,afeaturesetwithinvSpheretooffloadthebackupprocessingoverheadfromthevirtualmachinetotheVDPAppliance.TheVDPAppliancecommunicateswiththevCenterServertomakeasnapshotofavirtualmachines.vmdkfiles.Deduplicationtakesplacewithintheappliancebyusingapatentedvariablelengthdeduplicationtechnology.TosupportthelargescaleandcontinuallyexpandingsizeofmanyVMwareenvironments,eachVDPAppliancecansimultaneouslybackupto8virtualmachinesiftheinternalproxyisused,orbackupto24virtualmachinesifthemaximumnumberof8externalproxiesaredeployedwiththeVDPAppliance.Toincreasetheefficiencyofimagelevelbackups,VDPutilizestheChangedBlockTracking(CBT)feature,whichgreatlyreducesthebackuptimeofagivenvirtualmachineimageandprovidestheabilitytoprocessalargenumberofvirtualmachineswithinaparticularbackupwindow.ByleveragingCBTduringrestores,VDPoffersfastandefficientrecoveriesofvirtualmachinestotheiroriginallocation.Duringarestoreprocess,VDPusesCBTtodeterminewhichblockshavechangedsincethelastbackup.TheuseofCBTreducesdatatransferwithinthevSphereenvironmentduringarecoveryoperationandmoreimportantlyreducestherecoverytime.Additionally,VDPautomaticallyevaluatestheworkloadbetweenbothrestoremethods(fullimagerestoreorarecoveryleveragingCBT)andperformsthemethodresultinginthefastestrestoretime.ThisisusefulinscenarioswherethechangeratesincethelastbackupinavirtualmachinebeingrestoredisveryhighandtheoverheadofaCBTanalysisoperationwouldbemorecostlythanadirectfullimagerecovery.VDPdetermineswhichmethodresultsinthefastestimagerecoverytimesforvirtualmachinesintheenvironment.IMPORTANTVDPdoesnotsupportbackupsofavCenterServerAppliance(VCSA).TheVDPvirtualenvironment,however,canincludeaVCSA.

Single VMDK Backup and RestoreAfullimagebackupjobincludesalldisksintheentirevirtualmachine(VM)inasingleimagebackup.Individualdiskbackupjobsallowyoutoselectonlythedisksyouneed.AnimagelevelbackupofaVMwithunsupporteddisktypesdoesnotincludetheunsupporteddisktypesbecauseofsnapshotlimitations.WhenyourestoreaVM,theVDPAppliancerestorestheVMconfigurationfile(.vmx),whichresultsinthecreationofallVMDKsfromtheoriginalVM.IfanyoftheoriginalVMDKswerenotbackedup,therestoreprocesscreatesthemasprovisionalVMDKs.TheVMmaynotbefullyfunctionalinthiscase.TheprotectedVMDKs,however,canbeaccessedfromtherestore.SeeCreatingaBackupJobonIndividualDisksonpage 115forinstructionsonbackingupindividualdisks.

Guest-level Backup and RestoreVDPsupportsguestlevelbackupsforMicrosoftSQLServers,ExchangeServers,andSharePointServers.Withguestlevelbackups,clientagents(VMwareVDPforSQLServerClient,VMwareVDPforExchangeServerClient,orVMwareVDPforSharePointServerClient)areinstalledontheSQLServer,ExchangeServer,orSharePointServerinthesamemannerthatbackupagentsaretypicallyinstalledonphysicalservers.

Supportforexternalproxies Yes,upto24simultaneousvirtualmachinesifthemaximumnumberof8externalproxiesaredeployed.

SupportforCustomerExperienceImprovementProgram Yes

Table 1-1. VDP Functionality (Continued)

Feature VDP

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Chapter 1 Understanding VDP

TheadvantagesofVMwareguestlevelbackupsare: ProvidesadditionalapplicationsupportforMicrosoftSQLServer,MicrosoftExchangeServer,or

SharePointServerinsidethevirtualmachines SupportforbackingupandrestoringentireMicrosoftSQLServer,MicrosoftExchangeServer,or

SharePointServersorselecteddatabases IdenticalbackupmethodsforphysicalandvirtualmachinesSeeVDPApplicationSupportonpage 151foradditionalinformationonguestlevelbackupandrestore.

ReplicationReplicationenablesyoutoavoiddatalossifthesourceVDPAppliancefailsbecausecopiesofthebackupsareavailableonthedestinationtarget.Replicationjobsdeterminewhichbackupsarereplicated,andwhenandtowherethebackupsarereplicated.Withscheduledoradhocreplicationjobsforclientsthathavenorestorepoints,onlytheclientisreplicatedonthedestinationserver.BackupscreatedwithVDP6.0orlatercanbereplicatedtoanotherVDPAppliance,toanEMCAvamarserver,ortoaDataDomainsystem.IfthetargetVDPApplianceis5.8orearlier,thenthetargetmustbeVDPAdvancedorReplicationTargetIdentity.SeeChapter 15,Replication,onpage 133foradditionalinformationonReplication.

File Level RecoveryFileLevelRecovery(FLR)allowslocaladministratorsofprotectedvirtualmachinestobrowseandmountbackupsforthelocalmachine.Fromthesemountedbackups,theadministratorcanthenrestoreindividualfiles.FLRisaccomplishedbyusingtheVDPRestoreClient.SeeChapter 16,UsingFileLevelRestore,onpage 147foradditionalinformationonFLR.

Customer Experience Improvement ProgramTheCustomerExperienceImprovementProgramisanoptionthatenablesyoutosendencryptedconfigurationandusageinformationabouttheVDPenvironmenttoVMwareserversforanalysis.ThepurposeoftheCustomerExperienceImprovementProgramistohelpVDPimprovethequality,reliability,andfunctionalityoftheVDPproduct.TheCustomerExperienceImprovementProgramisnotenabledbydefault.Duringinstallation,youcanenabletheCustomerExperienceImprovementProgramfromtheProductImprovementpageintheVDPConfigureUtility.YoucanalsoenableordisablethisoptionanytimeaftertheinstallationofVDPfromthepostinstallationUI.RefertoConfiguringtheCustomerExperienceImprovementProgramonpage 56formoreinformation.

vSphere Data Protection ArchitectureVDPcanbedeployedtoanystoragesupportedbyvSphere.SupportedstorageincludesVMFS,NFS,andVSANdatastores.ManagementofVDPisperformedbyusingthevSphereWebClient.VDPconsistsofthefollowingcomponents: vCenterServer5.1orlater(5.5orlaterrecommended) VDPvirtualappliance(installedonvSpherehosts;versions5.0,5.1,and5.5aresupported) vSphereWebClient Applicationbackupagents


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Backupdataisdeduplicatedandstoredinthe.vmdkfilesthatmakeuptheVDPvirtualapplianceorasupportedDataDomainappliance.

Figure 1-1. vSphere Data Protection architecture

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2

Thischapterincludesthefollowingtopics: vSphereDataProtectionCapacityRequirementsonpage 20 SoftwareRequirementsonpage 20 SystemRequirementsonpage 20 PreinstallationConfigurationonpage 21 VDPBestPracticesonpage 23 VDPInstallationonpage 25 InitialConfigurationonpage 26

VDP Installation and Configuration 2


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vSphere Data Protection Capacity RequirementsvSphereDataProtection(VDP)capacityrequirementsdependonanumberoffactorsincluding: Numberofprotectedvirtualmachines Amountofdatacontainedineachprotectedvirtualmachine Typesofdatabeingbackedup(OSfiles,documents,anddatabases,forexample) Backupdataretentionperiod(daily,weekly,monthly,oryearly) DatachangeratesNOTEAssumingaveragevirtualmachinesizes,datatypes,datachangerates,andaretentionpolicyof30days,1TBofVDPbackupdatacapacitysupportsapproximately25virtualmachines.

Software RequirementsUsingthelatestversion(6.0)ofVDPisrecommended.VDP6.0requiresthefollowingsoftware: TheminimumrequirementisvCenterServer5.1,whilevCenterServer5.5orlaterisrecommended.VDP

version6.0supportstheLinuxbasedvCenterServerVirtualApplianceandtheWindowsbasedvCenterServer.

NOTEVDP5.1isnotcompatiblewithvCenter5.5orlater. vSphereWebClient(seetheVMwarewebsiteforcurrentvSpherewebbrowsersupport) WebbrowsersmustbeenabledwithAdobeFlashPlayer11.3orlatertoaccessthevSphereWebClient

andVDPfunctionality vSpherehostversions5.0,5.1,or5.5

Hardware Versions and MigrationThevirtualmachineshardwareversionlimitsvirtualmachinesfrommigratingtotheolderversionsthatareconfiguredonthenewerversionsofvSpherehosts.IftheVDPAppliancewasmigratedtoavSpherehostthatwasversion5.1orlower,itwouldnotbefunctional.

vSphere Hosts and vSphere Flash Read Cache Compatibility and PerformanceTheVDPApplianceisdeployedasavirtualmachinewithhardwareversion7,whichenablesbackwardcompatibilitywithvSphere4.xhosts.ThevSphereFlashReadCachebackeddisksareonlyavailableonvSphere5.xhosts,whichexpectaVMtohavehardwareversion10.Asaresult,ifyouattempttoperformanimagelevelbackupofavSphereFlashReadCachebackeddiskbyusingtheVDPAppliance,thenthecurrentconfigurationcausestheappliancetousethenetworkblockdevice(NBD)protocol(insteadofHotAdd)asthetransportmode,whichadverselyaffectsperformance.

Unsupported Disk Types Whenplanningforbackups,makesurethedisksaresupportedbyVDP.Currently,VDPdoesnotsupport

thefollowingvirtualhardwaredisktypes: Independent

RDMIndependentVirtualCompatibilityMode RDMPhysicalCompatibilityMode

System RequirementsThefollowingsectionliststhesystemrequirementsforVDP.

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Chapter 2 VDP Installation and Configuration

VDP System RequirementsVDPisavailableinthefollowingconfigurations: 0.5TB 1TB 2TB 4TB 6TB 8TBIMPORTANTAfterVDPisdeployedthesizecanbeincreased.VDPrequiresthefollowingminimumsystemrequirements:

IPv6 RequirementsDNSserversthatVDPusesinanIPv6environmentmustonlycontainAAAArecordsforhostnames.TheDNSservermustnotcontainbothanAandanAAAArecordwiththesamehostname.

Preinstallation ConfigurationBeforetheVDPinstallation,completethefollowingpreinstallationsteps: DNSConfigurationonpage 21 NTPConfigurationonpage 22 UserAccountConfigurationonpage 22 VDPBestPracticesonpage 23

DNS ConfigurationTheDNSservermustsupportbothforwardandreverselookupontheVDPandthevCenter.BeforeyoudeployVDP,youmustaddanentrytotheDNSserverfortheVDPAppliancesIPaddressandFullyQualifiedDomainNames(FQDN).Inaddition,communicationtoDNSisrequiredbyVMwareproxynodes(port53)overbothTCPandUDPprotocols.FailuretosetupDNSproperlycancausemanyruntimeorconfigurationissues.ToconfirmthatDNSisconfiguredproperly,runthefollowingcommandsfromthecommandpromptonthevCenterServer: nslookup

ThenslookupcommandreturnstheFQDNoftheVDPAppliance. nslookup

ThenslookupcommandreturnstheFQDNofthevCenterServer.

Table 2-2. Minimum system requirements for VDP

0.5 TB 1 TB 2 TB 4 TB 6 TB 8 TB

Processors Minimumfour2GHzprocessors

Minimumfour2GHzprocessors





Memory 4GB 4GB 4GB 8GB 10GB 12GBDiskspace 873GB 1,600GB 3TB 6TB 9TB 12TB


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Ifthenslookupcommandsreturntheproperinformation,closethecommandprompt.Ifthenslookupcommandsdonotreturntheinformationyouseek,youcanmanuallyaddtheVDPnameandaddresstothe/etc/hostsfileinthevCenter.

NTP ConfigurationVDPleveragesVMwareToolstosynchronizetimethroughNTP.AllvSpherehostsandthevCenterServermusthaveNTPconfiguredproperly.TheVDPAppliancegetsthecorrecttimethroughvSphereandmustnotbeconfiguredwithNTP.CAUTIONConfiguringNTPdirectlyontheVDPAppliancecausestimesynchronizationerrors.SeetheESXiandvCenterServerdocumentationformoreinformationaboutconfiguringNTP.

vCenter Hosts and Clusters ViewTheVDPAppliancecanworkwithfoldersandresourceviewsthatarecreatedundertheHostsandClustersview.TheHostsandClustersviewinthevSphereWebClientallowyoutoperformthefollowingtasks: Configureuseraccounts Createasnapshot MounttheISOimage Removeasnapshot Revertbacktoasnapshot Expanddisks ConfiguretheVDPAppliancesystemsettings. RemovetheVDPAppliancefromthevCenterinventory.

Accessing the Host and Clusters view1 Fromawebbrowser,accessthevSphereWebClient:

https://:9443/vsphere-client/

2 Loginwithadministrativeprivileges.3 SelectvCenter>HostsandClusters.

User Account ConfigurationBeforethevCenteruseraccountcanbeusedwithVDP,orbeforetheSSOadminusercanbeusedwithVDP,youmustaddtheseusersasadministratoronthevCenterrootnode.Userswhoinheritpermissionsfromgrouprolesarenotvalid.NOTEInhighsecurityenvironments,youcanrestrictthevCenteruseraccountpermissionsrequiredtoconfigureandadministertheVDPAppliance.TheaccountpermissioncategoriesarelistedinMinimumRequiredvCenterUserAccountPermissionsonpage 189.ThefollowingstepsareusedtoconfiguretheVDPuserorSSOadminuserusingthevSphereWebClient.1 Fromawebbrowser,accessthevSphereWebClient:


2 Loginwithadministrativeprivileges.3 SelectvCenter>HostsandClusters.4 Ontheleftsideofthepage,clickthevCenterServer.

VMware, Inc. 23


IMPORTANTEnsurethatyouselectthevCenterfromtherootlevelofthetreestructure(representedunderHostsandClusters).IfyouselectthevCenterVM,theconfigurationfails.

5 ClicktheManagetab,andthenselectPermissions.6 ClicktheAddpermission(+)icon.7 ClickAdd.8 FromtheDomaindropdownlist,selectdomain,server,orVSPHERE.LOCAL.

NOTE:ForvCenterversions5.1andearlier,thedefaultdomainisSYSTEMDOMAIN.9 SelecttheuserwhowilladministerVDPorbetheSSOadminuser,andthenclickAdd.10 ClickOK.11 FromtheAssignedRolelist,selectAdministrator.12 ConfirmthatthePropagatetochildobjectsboxisselected.13 ClickOK.ToverifythatuserislistedunderAdministrators,gotoHome>Administration>RoleManagerandclicktheAdministratorrole.Theuseryoujustaddedshouldbelistedtotherightofthatrole.IMPORTANTIftheVDPbackupuserusingtheVDPConfigureutilitybelongstoadomainaccount,usetheSYSTEMDOMAIN\adminformatinVDPconfigure.Iftheusernameisenteredintheformatadmin@SYSTEMDOMAINformat,tasksrelatedtothebackupjobmaynotshowupontheRecentRunningtasks.IMPORTANTThedomainaccountpasswordcannotcontainspaces.

VDP Best PracticesThefollowingbestpracticesshouldbeusedwhendeploying,using,andmonitoringavSphereDataProtection(VDP)Appliance.

General Best Practices DeploytheVDPApplianceonsharedVMFS5orlatertoavoidblocksizelimitations. Makesurethatallvirtualmachinesarerunninghardwareversion7orlatertosupportChangeBlock

Tracking(CBT). InstallVMwareToolsoneachvirtualmachinethatVDPwillbackup.VMwareToolsaddadditional

backupcapabilitythatquiescescertainprocessesontheguestOSbeforethebackup.VMwareToolsarealsorequiredforsomefeaturesusedinFileLevelRestore.


24 VMware, Inc.

WhenconfiguringthenetworkfortheVDPApplianceandthevCenter,donotmodifynetworkaddressinformationbyusingNATorotherconfigurationmethods(firewall,IDS,orTSNR).Whentheseunsupportedmethodsaredeployedaspartofthevirtualnetwork,someVDPfunctionalitymaynotworkasdesigned.

HotAdd Best PracticesTheHotAddtransportmechanismisrecommendedforfasterbackupsandrestoresandlessexposuretonetworkrouting,firewallandSSLcertificateissues.Ifyouusethenetworkblockdevice(NBD)transportmechanisminsteadofHotAdd,backupperformancewillbedegraded.ThefollowingmandatoryrequirementsmustbemetforadisktobemountedwithHotAdd: IfyouareusingvSphereHostversion5.0,thehostmustbelicensedforHotAdd.vSphereHostversion

5.1andlaterincludethisfeaturebydefault. TheVDPApplianceisdeployedonavSpherehostthathasapathtothestoragethatcontainsthevirtual

disksbeingbackedup. HotAddisnotusedonIDEconfiguredvirtualdisks.I/Ooverthenetworknegativelyimpacts

performance.UseSCSIvirtualdisksinstead. ThetotalcapacityoftheVMFSvolumewhereVDPresidesisequaltothesizeofthelargestvirtualdisk

beingbackedup(freespacecanbelessthanthisamount). TheblocksizeoftheVMFSvolumewhereVDPresidesisthesameorlargerthanthesizeofthelargest

virtualdiskbeingbackedup. ThevirtualmachinebeingbackeduphasnovirtualharddisksdesignatedasIndependent. Thevirtualmachinebeingbackedupisinthesamedatacenter(vCenterServercontainerobject)asthe

VDPAppliance.HotAddtransportcannotcrossthedatacenterboundary. ThevirtualmachinesandVMDKsinthevCenterServerhavethesamenameasthoseassociatedwiththe

virtualmachinebeingbackedup. HotAdddoesnotworkwithvirtualmachinesthatusevSphereFlashReadCache(vFlash).FormoreinformationaboutHotAddbestpractices,refertothefollowingKnowledgeBasearticle:http://kb.vmware.com/kb/2048138

Storage Capacity for Initial VDP DeploymentWhenanewvSphereDataProtection(VDP)Applianceisdeployed,theappliancetypicallyfillsrapidlyforthefirstfewweeks.Thisisbecausenearlyeveryclientthatisbackedupcontainsuniquedata.VDPdeduplicationismosteffectivewhenothersimilarclientshavebeenbackedup,orthesameclientshavebeenbackedupatleastonce.Aftertheinitialbackup,theappliancebacksuplessuniquedataduringsubsequentbackups.Wheninitialbackupsarecompleteandthemaximumretentionperiodsareexceeded,itispossibletoconsiderandmeasuretheabilityofthesystemtostoreaboutasmuchnewdataasitfreeseachday.Thisisreferredtoasachievingsteadystatecapacityutilization.Idealsteadystatecapacityshouldbe80%.

Monitoring VDP CapacityYoushouldproactivelymonitorVDPcapacity.YoucanviewVDPcapacitythroughtheVDPReportstab,UsedCapacity(whichisusedtodeterminesteadystate).RefertoViewingInformationfromtheReportsTabonpage 108formoreinformation.

VMware, Inc. 25


Table 23describesVDPbehaviorforkeycapacitythresholds:

Onceyouexceed80%capacity,usethefollowingguidelinesforcapacitymanagement: Stopaddingnewvirtualmachinesasbackupclients. Removeunnecessaryrestorepoints. Deletejobsthatarenolongerneeded. Reassessretentionpoliciestoseeifyoucandecreaseretentionpolicies ConsideraddingadditionalVDPAppliancesandbalancebackupjobsbetweenmultipleappliances

VDP InstallationThevSphereDataProtection(VDP)installationiscompletedthroughtwosteps: DeployingtheOVFTemplateonpage 25 InitialConfigurationonpage 26

Deploying the OVF Template

Prerequisites TheVDPAppliancerequiresoneofthefollowingvSpherehostversions:5.0,5.1,or5.5. TheminimumrequirementisvCenterServer5.1.vCenterServer5.5orlaterisrecommended. LogintothevCenterServerfromavSphereWebClienttodeploytheOVFtemplate.Ifyouareunableto

connecttothevSphereWebClient,confirmthatthevSphereWebClientserviceisstarted. TheVDPApplianceconnectstoavSpherehostusingport902.IfthereisafirewallbetweentheVDP

ApplianceandthevSphereHost,port902mustbeopen.SeeChapter A,vSphereDataProtectionPortUsage,onpage 187,foradditionalinformationonportusage.

TheVMwareClientIntegrationPluginmustbeinstalledonyourbrowser.Ifitisnotalreadyinstalled,itcanbeinstalledduringthefollowingprocedure.

Procedure1 Fromawebbrowser,accessthevSphereWebClient:


2 Loginwithadministrativeprivileges.3 SelectvCenter>Datacenters.4 OntheObjectstab,clickActions>DeployOVFTemplate.5 Ifprompted,allowandinstalltheVMwareClientIntegrationPlugin.

Table 2-3. Capacity thresholds

Threshold Value Behavior

Capacitywarning 80% VDPissuesawarningevent.Capacitywarning 95% TasksarenotgeneratedonvCenterforbackup

jobswhencapacityisgreaterthan95%full.Healthchecklimit 95% Existingbackupsareallowedtocompletebut

newbackupactivitiesaresuspended.VDPissueswarningevents.

Serverreadonlylimit

100% VDPtransitionstoreadonlymodeandnonewdataisallowed.


26 VMware, Inc.

6 SelectthesourcewheretheVDPApplianceislocated.BydefaulttheFilenamedialogissettoOVFPackages(*.ovf).FromthedropdownboxtotherightofFilename,selectOVAPackages(*.ova).

7 NavigatetothelocationoftheVDPAppliance.ovafile.Confirmthatyouselecttheappropriatefileforthedatastore.ClickOpen.

8 AftertheVDPAppliance.ovafileisselected,clickNext.9 ReviewthetemplatedetailsandclickNext.10 OntheAcceptEULAsscreen,readthelicenseagreement,clickAccept,andthenclickNext.11 OntheSelectnameandfolderscreen,typethenamefortheVDPAppliance.Whentypingthename,use

thefullyqualifieddomainname(FQDN),whichtheVDPconfigurationusestofindtheVDPApplianceinthevCenterinventory.DonotchangetheVDPAppliancenameafterinstallation.

12 ClickthefolderordatacenterwhereyouwanttodeploytheVDPAppliance,andthenclickNext.13 OntheSelectaresourcescreen,selectthehostfortheVDPApplianceandclickNext.14 OntheSelectStoragescreen,selectthevirtualdiskformatandselectthelocationofthestorageforthe

VDPAppliance.ClickNext.15 OntheSetupnetworksscreen,selecttheDestinationNetworkfortheVDPApplianceandclickNext.16 IntheCustomizetemplatescreen,specifytheDefaultGateway,DNS,Network1IPAddress,and

Network1Netmask.ConfirmthattheIPaddressesarecorrectandmatchtheentryintheDNSserver.SettingincorrectIPaddressesinthisdialogboxwillrequirethe.ovatoberedeployed.ClickNext.

NOTETheVDPAppliancedoesnotsupportDHCP.AstaticIPaddressisrequired.17 OntheReadytocompletescreen,confirmthatallofthedeploymentoptionsarecorrect.CheckPoweron

afterdeploymentandclickFinish.vCenterdeploystheVDPApplianceandbootsintotheinstallmode.YoucanmonitorRecentTaskstodeterminewhenthedeploymentcompletes.

Initial Configuration

Prerequisites EnsurethattheVDP.ovftemplatewasdeployedsuccessfully.SeeDeployingtheOVFTemplateon

page 25formoreinformation. YoumustbeloggedintothevCenterServerfromthevSphereWebClient. Enoughfreediskspaceexistsonthedatastore.Whenanoptionalperformanceanalysistestisrunduring

initialconfigurationoftheappliance,41GBperdiskperdatastoreisrequired(forexample,ifthreedisksareplacedonthesamedatastore,123GBoffreespaceisrequired).Ifthereisnotenoughspaceavailable,thetestreportsavalueof0foralloftheread,write,andseektestsandgivesafinalstatusofinsufficientspace.

Procedure1 Fromawebbrowser,accessthevSphereWebClient:


2 Loginwithadministrativeprivileges.3 SelectvCenterHome>vCenter>VMsandTemplates.ExpandthevCentertreeandselecttheVDP

Appliance.4 OpenaconsolesessionintotheVDPAppliancebyrightclickingtheVDPApplianceandselectingOpen

Console.

VMware, Inc. 27


5 Aftertheinstallationfilesload,theWelcomescreenfortheVDPmenuappears.Openawebbrowserandtype:

https://:8543/vdp-configure/

TheVMwareLoginscreenappears.6 TyperootintheUserfieldandchangemeinthePasswordfield,andthenclickLogin.

TheVDPWelcomescreenappears.7 ClickNext.

TheNetworkSettingsdialogboxappearsbydefault.8 Specify(orconfirm)thefollowingnetworkandserverinformationforyourVDPAppliance.Ensurethat

thevaluesarepopulatedcorrectly,otherwisetheinstallationwillfail.a IPv4Staticaddressb Netmask

c Gateway

d PrimaryDNSe SecondaryDNSf Hostname

g Domain

9 ClickNext.TheTimeZonedialogboxappears.

10 SelecttheappropriatetimezoneforyourVDPAppliance,andclickNext.TheVDPCredentialsdialogboxappears.

11 InthePasswordfield,typeintheVDPAppliancepasswordbyusingthefollowingcriteria,andthenverifythepasswordbyretypingitintheVerifypasswordfield.Thispasswordistheuniversalconfigurationpassword.Thefourcharacterclassesareasfollows: UppercaselettersAZ Lowercaselettersaz Numbers09 Specialcharacters(forexample:~!@#,.)Createthepasswordusingthefollowingcriteria: Ifallfourcharacterclassesareused,thepasswordmustbeatleast6characters. Ifthreecharacterclassesareused,thepasswordmustbeatleast7characters. Ifoneortwocharacterclassesareused,thepasswordmustbeatleast8characters.

12 ClickNext.


28 VMware, Inc.

ThevCenterRegistrationpageappears.

13 Specifythefollowingvalues:a vCenterusername

Iftheuserbelongstoadomainaccount,enterthenamebyusingtheSYSTEMDOMAIN\adminformat.

CAUTIONIfanSSOadminuserisspecifiedasthevCenterusernameintheformat,tasksrelatedtoVDPoperationsdonotappearinthevCenterRecentTaskspaneofthevSphereWebClient.FortaskstoappearintheRecentTaskspane,specifytheSSOadminuserintheformat.

b vCenterpasswordc vCenterFQDNorIPd vCenterHTTPport(defaultis80)

SpecifyacustomvaluefortheHTTPportifyouneedtoconnecttovCenterovertheHTTPport,insteadoftheHTTPSport,whichisusedforallothercommunication.

e vCenterHTTPSport(defaultis443)f Ifdisabled,selecttheUsevCenterforSSOauthenticationcheckboxforSSOauthentication.

NOTELeavetheUsevCenterforSSOauthenticationcheckboxenabledifyourvCenterhasSSOembeddedinthevCenterServerappliance.Ifyoudisablethisselectionbyclearingthecheckbox,youmustentertheSSOServerFQDNorIPaddressandtheSSOportfields.

g ClickTestConnection.Aconnectionsuccessmessageappears.Ifthismessagedoesnotappear,troubleshootyoursettingsandrepeatthisstepuntilasuccessfulmessageappears.

IfyoureceivethefollowingmessageonthevCenterRegistrationpage:Specified user either is not a dedicated VDP user or does not have sufficient vCenter privileges to administer VDP. Please update your user role and try again.

RefertoUserAccountConfigurationonpage 22forinstructionsonhowtoupdatethevCenteruserrole.

VMware, Inc. 29


14 ClickNexttoadvancetotheCreateStoragepage,whichguidesyouthroughthestoragetypeselection.SeeCreatingNewStorageonpage 72forstorageconfigurationinformationandthefinalstepsrequiredtocompletetheinitialconfigurationwizard.


30 VMware, Inc.

VMware, Inc. 31

3

Thischaptercontainsthefollowingtopics: BestPracticesonpage 32 SupportedUpgradePathsonpage 32 CreatingaSnapshotoftheVDPApplianceonpage 33 MountingtheUpgradeISOImageontheApplianceonpage 34 InstallingtheUpgradeonpage 34 CompletingtheUpgradeonpage 36 RevertingBacktoaSnapshotonpage 37 UpgradingProxySoftwareonpage 38

VDP Appliance Upgrades 3


32 VMware, Inc.

Best Practices Beforerunningtheupgradeprocess,takeasnapshotoftheVDPAppliancefromthevCenterServer.

TakingasnapshotallowsyoutorestoretheVDPAppliancetoapreviouslyknownstateintheeventthattheupgradeprocessdoesnotcompletesuccessfully.Forinstructions,refertoCreatingaSnapshotoftheVDPApplianceonpage 33.

Runtheupgradeduringatimeperiodwhennobackupjobsarerunningorscheduledtorun. Beforeperforminganupgrade,manuallyclearallVDPalarms.Aftertheupgradecompletes,manually

clearthealarmsagain.RestarttheVDPAppliancetoreconfigurethealarmsbyusingthefollowingcommand:

emwebapp.sh --start

Supported Upgrade PathsVDPupgradescannotoccurduringthemaintenancewindow.PerformtheVDPupgradewhennobackupjobsarerunning.IMPORTANTYoucannotupgradeVDP5.1.20directlytoVDP6.0.YoumustfirstupgradeVDP5.1.20toVDP5.1.21.xbeforeupgradingto6.0.Table 34listssupportedupgradepathsforVDPandVDPAdvancedversions.

VMware, Inc. 33

Chapter 3 VDP Appliance Upgrades

NOTEVDP6.0includesallfeaturesthatinearlierversionswereincludedinVDPAdvanced.

Creating a Snapshot of the VDP ApplianceAsabestpractice,takeasnapshotoftheVDPAppliancebeforetheupgrade.Ifyouencounteranyupgradeissues,youcanrollbacktothesnapshot.1 Fromawebbrowser,accessthevSphereWebClient:


2 Loginasauserwhohasprivilegestoedithardwaresettings.3 ClickvCenter>HostsandClusters.4 Inthetreeontheleft,clickthedisclosurearrowsuntiltheVDPAppliancedisplays.5 RightclicktheVDPApplianceandselectShutDownGuestOS.NOTEAlwaysshutdownaVDPAppliancebyusingtheShutDownGuestOSaction.DonotusePowerOfftoshutdownaVDPAppliance.6 Aftertheappliancehasshutdown,rightclicktheVDPApplianceandchooseEditSettings.7 IntheVirtualHardwaretable,startingwithHarddisk2,clickthedisclosurearrow.

Table 3-4. Supported Upgrade Paths

UpgradeFROM

UpgradeTO

VDP5

.1.0

VDP5

.1.1

VDP5

.1.10

VDP5

.1.11

VDP

Adv

anced

5.1.20

VDP

Adv

anced

5.1.21

VDP5

.5.1

VDP/

VDPA

dvan

ced

5.5.5

VDP/

VDPA

dvan

ced

5.5.6

VDP/

VDPA

dvan

ced/

RTI5

.8.0

VDP

6.0

VDP5.1.0 X X X X X X X X X X XVDP5.1.1 X X X X X X X X X XVDP5.1.10 X X X X X X X XVDP5.1.11 X X XVDPAdvanced5.1.20

X X X X X X

VDPAdvanced5.1.21

X X X X X

VDP5.5.1 X X X X XVDP/VDPAdvanced5.5.5

X X X X

VDP/VDPAdvanced5.5.6

X X X

VDP/VDPAdvanced/ReplicationTargetIdentity(RTI)5.8.0

X X

VDP6.0 X


34 VMware, Inc.

8 IntheDiskModerow,clickDependent.9 ContinuingwithHarddisk3,repeatStep 7untilalltheremainingdiskshavebeensettoDependent

mode.

10 ClickOK.11 RightclicktheVDPApplianceandchooseTakeSnapshot.12 Typeanameforthesnapshot.13 Typeanoptionaldescription.14 ClickOK.15 Afterthesnapshotcompletes,rightclicktheapplianceandclickPowerOn.TheVDPAppliancesnapshothasbeentaken.

Mounting the Upgrade ISO Image on the ApplianceTheVDPApplianceisupgradedwithanISOupgradeimage.TomounttheupgradeISOimage:1 CopytheupgradeISOimagetoalocationthatisaccessibletothevSphereWebClient.2 Fromawebbrowser,accessthevSphereWebClient:


3 Loginasauserwhohasprivilegestoedithardwaresettings.4 ClickvCenter>HostsandClusters.5 Inthetreeontheleft,clickthedisclosurearrowsuntiltheVDPApplianceappears.6 RightclicktheVDPApplianceandchooseEditSettings.7 IntheVirtualHardwaretable,clickthedisclosurearrownexttoCD/DVD.8 Fromthedropdownmenu,chooseDatastoreISOFile.

TheSelectFilescreenshouldappear.Ifnot,selecttheCD/DVDMediarowandclickBrowse.9 FromtheSelectFilescreen,navigatetothedatastoreandthefolderthatcontainstheISOupgradeimage

andselecttheISOimage.ClickOK.10 ClicktheConnectedcheckboxontheCD/DVDMediarow,andthenclickOK.TheISOimagebeginsmountingontheVDPAppliance.TheaveragetimeforaVDPUpgradeISOimagetomountisaboutfiveminutes.

Installing the UpgradeTheupgradeprocesschecksforavailablediskspaceonthedatastorewheretheVDPApplianceisinstalled.Youneedapproximately2GBoffreespace,plusthesizeoftheupgradeISOfile.NOTETofindupgraderelatedlogsthatyoucanusetotroubleshootupgradeproblems,refertothe avinstaller.log.0 fileintheLogBundler.CAUTIONIfaspecificdedicatedroleisassignedfortheVDPAppliance,updatetheminimumrequiredvCenterpermissionsbeforeyouinstalltheupgrade.RefertoMinimumRequiredvCenterUserAccountPermissionsonpage 189formoreinformation.

Procedure1 AccesstheVDPConfigureutility:


VMware, Inc. 35


2 LoginwiththeVDPusernameandpassword.3 OntheConfigurationtab,ensurethatalltheservicesarerunning.Ifalloftheservicesarenotrunning,

theupgradewillnotsucceed.4 ClicktheUpgradetab.UpgradesthatarecontainedontheupgradeISOimageyoumountedare

displayedintheSWUpgradeswindow.

5 Clicktheupgradeyouwanttoinstall,andclickUpgradeVDP.

Theupgradebeginsinstalling.Thisinstallationportionoftheupgradecantakeonetofourhours.Astatusbarupdatestheprogressoftheinstallation.TheVDPApplianceautomaticallyshutsdownafterasuccessfulupgrade.WhenVDPisupgraded,twopluginsmaybevisibleinthevSphereWebClient,asshowninthefollowingfigure.

Toremovetheoldplug,firstensurethatallVDPApplianceshavebeenupgraded.Then,refertotheVMwarevSphereDocumentationCenterwebsiteforinformationaboutmanagingvSphereWebClientplugins.ToremovetheVDPplugin,youmustupgradeallVDPAppliancestoVDPversion6.0andusethepluginmanagertodisabletheVDPplugin.RefertoVMwareKnowledgeBasearticleforinformationaboutmanagingvCenterplugins:http://kb.vmware.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=2038356

6 Tocompletetheupgrade,performthestepsdescribedinCompletingtheUpgrade.Iftheupgradeprocessfails,youcantrytoinstalltheupgradeagain.Ifyoucannotsuccessfullycompletetheupgrade,youcanrevertbacktothesnapshotyoutookatthestartoftheupgradeprocess.Forinstructionsonhowtorevertbacktothissnapshot,seeRevertingBacktoaSnapshotonpage 37.

NOTEIftheISOimagedoesnotappear,closeVDPConfigurebyexitingthewebbrowser.IftheISOimageisbeingmountedfromaremotefilesystem,theprocessofmountingtheISOimageanddecompressingthefilescantakeupto20minutes.AfterallowingtimefortheISOimagetomount,iftheUpgradetabstilldoesnotdisplayanavailableupgrade,itmaybebecausetheimageiscorrupt.AnyISOimagesthatdonotpasschecksumarenotdisplayedontheUpgradetab.

IMPORTANTTheupgradeprocessdisplaysthefollowingmessageifyoudonothaveenoughdiskspacefortheupgrade:Please make sure you have at least 23 GB for repo. 10 GB for var, 1 GB for root partition and 2 GB for space partition.

Beforecontinuingtheupgrade,refertoFreeingupspacefortheupgradeonpage 36tofreeupdiskspacefortheupgrade.


36 VMware, Inc.

Freeing up space for the upgradeIfyoureceivedthefollowingerrormessageafteryouclickedUpgradeVDPontheUpgradetab:Please make sure you have at least 23 GB for repo. 10 GB for var, 1 GB for root partition and 2 GB for space partition.

Performthefollowingproceduretofreeupdiskspace.Otherwise,youcanskipthisprocedure.

Procedure1 OpenPuttysessionontheVDPAppliance.2 Loginasroot.3 StoptheVMwareVDPwebservicesbytypingthefollowingcommand:

emwebapp.sh --stop

4 StoptheApachewebserverbytypingthefollowingcommand:/etc/init.d/apache2 stop

5 Removelogfilesfromthe/usr/local/avamar-tomcat/logsdirectorybytypingthefollowingcommands:

cd /usr/local/avamar-tomcat/logsrm *log*

6 Removeoldlogfilesfromthe/root/.avamar/var/mc/cli_logdirectorybytypingthefollowingcommands:

cd /root/.avamar/var/mc/cli_logrm *.log.*

7 Removethemod_jk.logfilebytypingthefollowingcommands:cd /var/log/apache2rm mod_jk.log

8 StarttheApachewebserverbytypingthefollowingcommand:etc/init.d/apache2 start

9 StarttheVMwareVDPwebservicesbytypingthefollowingcommand:emwebapp.sh --start

10 Performtheupgrade.RefertoInstallingtheUpgradeonpage 34.

Completing the UpgradeYoumustremovesnapshotsandunmounttheupgradeimageafteranupgradecompletessuccessfully.1 Fromawebbrowser,accessthevSphereWebClient:


2 Loginasauserwhohasprivilegestoedithardwaresettings.3 ClickvCenter>HostsandClusters.4 Inthetreeontheleft,clickthedisclosurearrowsuntiltheVDPApplianceappears.5 Ifyourappliancehasnotbeenshutdown,rightclicktheVDPApplianceandchooseShutDownGuest,

andthenclickYes.6 Aftertheappliancehasshutdown,rightclicktheVDPApplianceandchooseManageSnapshots.7 ClickthesnapshotyoucreatedfortheVDPAppliance.8 ClickDelete,andclickYes.9 ClickClose.

VMware, Inc. 37


10 RightclicktheVDPApplianceandchooseEditSettings.11 StartingwithHarddisk2,clickthedisclosurearrow.12 IntheVirtualHardwaretable,intheDiskModerow,clickIndependentPersistent.13 ContinuingwithHarddisk3,repeatStep 11untilalltheremainingdiskshavebeensettoIndependent

Persistentmode.14 IntheVirtualHardwaretable,clickthedisclosurearrownexttoCD/DVD.15 FromthedropdownmenuchooseHostDevice.16 ClickOK.17 AfterthesnapshothasbeenremovedandtheappliancehasbeenreconfiguredsotheupgradeISOimage

isnolongermounted,rightclicktheVDPApplianceandchoosePowerOn.TheVDPApplianceupgradeprocessiscomplete.Afterthesuccessfulupgradecompletesandtheapplianceispoweredon,manuallyrunanintegritycheck.SeeRunninganIntegrityCheckonpage 60forinstructions.NOTEAfterupgradingtheVDPAppliance,whenyoulogintothevSphereWebClientforthefirsttime,thevSphereWebClientwillnotshowVDPasanoption.YoumustlogoutofthevSphereWebClientandthenloginagain.SubsequentloginswillshowVDPasanoption.

Reverting Back to a SnapshotIfyouneedtorevertbacktothesnapshotyoutookbeforetheupgradeprocess,performthefollowingsteps:1 LogintothevCenterServerbyusingthevSphereWebClientasauserwhohasprivilegestoedit

hardwaresettingsandremoveasnapshot.2 ClickHostsandClusters.3 Inthetreeontheleft,clickthedisclosurearrowsuntiltheVDPApplianceappears.4 RightclicktheVDPApplianceandchooseShutDownGuest,andthenclickYes.5 Aftertheapplianceshutsdown,rightclicktheVDPApplianceandchooseReverttoCurrentSnapshot.

Ifyouhavemorethanonesnapshot,youmustchooseManageSnapshotstochoosethesnapshotyouwanttorevertbackto.

6 Afterrevertingtothesnapshot,rightclicktheVDPApplianceandchooseEditSettings.7 StartingwithHarddisk2,clickthedisclosurearrow.8 IntheVirtualHardwaretable,intheDiskModerow,clickIndependentPersistent.9 ContinuingwithHarddisk3,repeatStep 7untilalltheremainingdiskshavebeensettoIndependent

Persistentmode.10 ClickOK.11 RightclicktheVDPApplianceandchoosePowerOn.TheVDPApplianceisresetbacktoitsearlierstate.


38 VMware, Inc.

Upgrading Proxy SoftwarePerformthisprocedurewhenanewerversionoftheVMwareexternalproxysoftwareisavailablefordownloadfromtheVDPAppliance.

Procedure1 AccessthevSphereWebClient:


wherevCenter_ServeristhenetworkhostnameorIPaddressforthevCenterServer.2 IntheCredentialspage,enteranadministrativevCenterusernameandpasswordandclickLogin.3 InthevSphereWebClient,selectVDP.4 IntheWelcometoVDPpage,selecttheVDPApplianceandclickConnect.5 FromtheVDPuserinterface,selecttheConfigurationtab.6 IntheDownloadssection,clicktheExternalProxyUpgradeISOlink.

TheVMwareVDPExternalProxylinuxx86version.isodialogboxdisplays,whereversionisthespecificversionAvamarsoftwareavailablefordownload.

7 SavetheVMwareVDPExternalProxylinuxx86version.ovatoatemporaryfolder,suchasC:\Temp,ortothedesktop.

8 FromthevSphereClientorvSphereWebClient,logintothevCenterServer.9 LocateandselecttheESXServerthathoststheproxyyouwanttoupdate.10 ClicktheSummarytab.11 IntheResourcespane,selectadatastoreintheDatastorelist.

ThisdatastoreiswhereyouwilluploadtheISOfile.Ifyouareperformingmultipleupgrades,youshouldselectadatastorethatisaccessibletothegreatestnumberofproxies.

12 RightclickthedatastoreandselectBrowseDatastore.TheDatastoreBrowserwindowappears.

13 Selectafolderinthetree.14 ClickUploadfilestothisdatastore,andthenselectUploadfile.

TheUploadItemsdialogboxappears.15 BrowsetotheISOfilethatyoudownloaded.16 SelecttheISOfileandclickOpen.

TheUploadItemsdialogboxcloses.17 IfanUpload/DownloadOperationWarningappears,clickYestodismissthewarningandcontinuewith

theupload.18 Waitfortheuploadtocomplete.19 SwitchtotheVMsandTemplatesviewbyclickingView>InventoryVMsandTemplates.20 Intheleftpane,locateandselecttheproxyyouwanttoupgrade.21 RightclickEditSettings.

TheVirtualMachinePropertiesdialogboxappears.22 IntheHardwarelist,selectCD/DVDDrive1.

VMware, Inc. 39


23 Setthefollowingoptions:a InDeviceStatus,selectConnected.b InDeviceStatus,selectConnectatpoweron.c InDeviceType,selectDatastoreISOFile.

24 ClickBrowse.TheBrowseDatastoresdialogboxappears.

25 BrowsetotheISOfilethatyoudownloaded.26 SelecttheISOfileandclickOpen.

TheBrowseDatastoresdialogboxcloses.27 IntheVirtualMachinePropertiesdialogbox,clickOK.

TheVirtualMachinePropertiesdialogboxcloses.TheISOfileismountedontheproxy.Theproxyautomaticallywaitsuntilnobackupsarerunning,thenupdatesitself.Becausethepollingintervalissetto30minutes,itmaketakeupto30minutesafterthelastbackupcompletesfortheupgradetobegin.

NOTEWhenyoureboottheproxyvirtualmachine,itupdatesitssoftware.Anybackupsthatarerunningduringtherebootwillfail.Therefore,youshouldonlyrebootwhenyouareabsolutelycertaintheproxyisnotbeingusedforbackups.28 EnsurethatyouarestillintheVMsandTemplatesview.Ifnot,switchtotheVMsandTemplatesviewby

clickingView>InventoryVMsandTemplates.29 Intheleftpane,locateandselecttheproxyyoujustupgraded.30 RightclickEditSettings.

TheVirtualMachinePropertiesdialogboxappears.31 IntheHardwarelist,selectCD/DVDDrive1.32 InDeviceStatus,cleartheConnectedcheckbox.33 ClickOK.

TheVirtualMachinePropertiesdialogboxcloses.34 Afterasuccessfulproxyclientupgrade,youcanchecktheversionbyrunningthefollowingcommandon

theproxyvirtualmachine:avtar --version


40 VMware, Inc.

VMware, Inc. 41

4

Thischaptercontainsthefollowingtopics: AbouttheVDPConfigureUtilityonpage 42 ViewingStatusonpage 42 StartingandStoppingServicesonpage 43 CollectingLogsonpage 44 ModifyingConfigurationSettingsonpage 45 RollingBackanApplianceonpage 46 EmergencyRestoreonpage 46

Post-Installation Configuration of VDP Appliance 4


42 VMware, Inc.

About the VDP Configure UtilityDuringinstallationofvSphereDataProtection(VDP),theVDPConfigureutilityrunsininstallmode.Thismodeallowsyoutoenterinitialnetworkingsettings,timezone,VDPAppliancepassword,andvCentercredentials.Installmodealsoallowsyoutocreateorattachstorageandoptionallyruntheperformanceassessmenttool.Afterinitialinstallation,theVDPConfigureutilityrunsinmaintenancemodeanddisplaysadifferentuserinterface.ToaccesstheVDPConfigureutility,openawebbrowserandtype:https://:8543/vdp-configure/

UsetheVDPApplianceusernameandpassword.AsyoulogintotheVDPConfigureutility,asystemhealthcheckscriptruns.YoumustwaitforthesystemhealthchecktofinishrunningbeforeyoucanperformconfigurationtasksfromanyoftheVDPConfigureutilitytabs.NOTEAftertheapplianceisconfigured,youcanoptionallyrunaperformanceanalysistestfromtheVDPConfigureutility.Thetestrequires41GBperdiskperdatastore.Ifthatamountofspaceisnotavailable,theutilityreportsinsufficientspaceandtheperformanceanalysistestwillnotrun.Usetheconfigurationinterfacetoperformthefollowingconfigurationtasks: InstallingtheUpgradeonpage 34AllowsyoutoupgradetoanewerversionoftheVDPAppliance. StorageManagementonpage 71Allowsyoutoviewyourstorageconfiguration,addandeditaData

Domainsystem,andaddorexpanddiskstorageontheVDPAppliance. ViewingStatusonpage 42Allowsyoutoseetheservicescurrentlyrunning(orcurrentlystopped)

ontheVDPAppliance. StartingandStoppingServicesonpage 43AllowsyoutostartandstopselectedservicesontheVDP

Appliance.

CollectingLogsonpage 44AllowsyoutodownloadcurrentlogsfromtheVDPAppliancefortroubleshootingpurposes.

ModifyingConfigurationSettingsonpage 45Allowsyoutovieworchangenetworksettings,configurevCenterRegistration,vieworeditsystemsettings(timezoneinformationandVDPcredentials),andmanageproxythroughputthroughexternalproxyandinternalproxyconfigurationoptions.

RollingBackanApplianceonpage 46AllowsyoutorestoretheVDPAppliancetoanearlierknownandvalidstate.

EmergencyRestoreonpage 46AllowsyoutorestoreaVMdirectlytothehostthatisrunningtheVDPAppliance.ThisemergencyrestoreprocedureisintendedforusewhenthevCenterisunavailable.

Viewing StatusTheConfigurationtablistsalloftheservicesrequiredbyVDPandthecurrentstatusofeachservice.Table 45describestheservicesusedbyVDP.Table 4-5. Description of services running on the VDP Appliance.

Service Description

Coreservices ThesearetheservicesthatcomprisethebackupengineoftheVDPAppliance.Iftheseservicesaredisablednobackupjobs(eitherscheduledorondemand)willrun,andnorestoreactivitiescanbeinitiated.

Managementservices Managementservicesshouldonlybestoppedunderthedirectionoftechnicalsupport.Filelevelrestoreservices Thesearetheservicesthatsupportthemanagementoffilelevelrestoreoperations.Backuprecoveryservices Thesearetheservicesthatsupportbackuprecovery.

VMware, Inc. 43

Chapter 4 Post-Installation Configuration of VDP Appliance

NOTEIfanyoftheseservicesstoprunning,analarmistriggeredonthevCenterServer.Ifastoppedserviceisrestarted,thealarmiscleared.Therecanbeadelayofupto10minutesbeforealarmsaretriggeredorcleared.

Thestatusthatisdisplayedfortheseservicescanbeanyofthefollowing: Starting

StartFailed Running

Stopping

StopFailed Stopped

Loadinggettingstate Unrecoverable(Coreservicesonly) Restoring(Managementservicesonly) RestoreFailed(Managementservicesonly)Clicktherefreshicontoupdatethestatusdisplay.

Starting and Stopping ServicesOnthestatusscreenyoucanrestartstoppedservicesbyclickingStart,oryoucanstoprunningservicesbyclickingStop.Ingeneral,however,youshouldonlystoprunningservicesunderthedirectionoftechnicalsupport.Ifyouseethataserviceisstopped,youcanattempttorestartitbyclickingStart.Insomecases,however,additionaltroubleshootingstepsarenecessaryfortheservicetoworkproperly.Ifallservicesarestopped,starttheservicesinthefollowingorder:1 Coreservices2 Managementservices3 Backupscheduler4 Maintenanceservices5 Filelevelrestoreservices6 Backuprecoveryservices

Maintenanceservices Thesearetheservicesthatperformmaintenancetasks,suchasevaluatingwhetherretentionperiodsofbackupshaveexpired.TheMaintenanceservicesaredisabledthefirst2448hoursaftertheVDPApplianceisdeployed.Thiscreatesalargerbackupwindowforinitialbackups.

Backupscheduler Thebackupscheduleristheservicethatinitiatesschedulebackupjobs.Ifthebackupschedulerisstopped,noscheduledbackupswillrun.Ondemandbackupscanstillbeinitiated.

Table 4-5. Description of services running on the VDP Appliance. (Continued)

Service Description


44 VMware, Inc.

Collecting LogsTheLogCollectortabenablesyoutodownloadlogfilesindividuallyorcollectively.TheLogCollectortabgroupslogfilesintothreesections.Table 46describesthelogfilesineachgroup.

Whenyouselectacheckboxnexttoagroupheadingornexttoanindividuallog,theVDPConfigureUI,bydefault,createsalogbundlenamedLogBundle.zip.ThelogbundleisintendedprimarilyforsendingVDPAppliancelogstosupportpersonnel.NOTEAlllogsarecentrallylocatedin/space/vdp/logs.

Procedure1 Openawebbrowserandtype:


2 LoginwiththeVDPusernameandpassword.3 ClicktheLogCollectortab.4 Selectoneormorecheckboxestodownloadlogfiles:

Todownloadalllogfilestoazipfile,selectAllVDPApplianceLogsandclickDownloadtosavealllogfilesfromVDPservicestoa.zipfile.TheSelectlocationfordownloaddialogboxappears.Bydefault,thelogbundleisnamedLogBundle.zip.Renamethefiletoauniquename.

Todownloadalllogsunderaspecificheading,selectacheckboxnexttoaheading,andthenclickDownload:

CoreVDPService ManagementService FileSystemService FileLevelRestoreService

Table 4-6. Log files available from the Log Collector tab

Group Log files

AllVDPApplianceLogs AlllogfilesfromtheAllVDPApplianceLogsgroup.CoreVDPService MigrationUtility

System AVI GSAN DPNandWorkflow VDP

ManagementService MCFileSystemService HFSCheckFileLevelRestoreService FLRProxyReplication Replication

ReplicationRecoveryImageBackupandRestore ImageProxyClientLogs Microsoftapplication(MSApp)

Theaggregatedclientlogincludesreplication,backup,restore,orautomaticbackupverification(ABV)jobsthatpassedwithexceptionsorthatfailed.

Configurations VDPconfigurationfilesfromproxies,configchecker,agents,andsoforth.Theseconfigurationfilesarelocatedin/space/vdp/config.

VMware, Inc. 45


Replication

ImageBackupandRestore Todownloadlogfileslistedundermultipleheadings,selectthecheckboxnexttooneofmorelog

files,andthenclickDownload. IntheClientLogsgroupbox,clickDownloadtodownloadanaggregatedtextfilewhichcontainsall

clientfailurelogs. IntheConfigurationsgroupbox,clickDownloadtodownloadonlyVDPconfigurationfile

information.

Modifying Configuration SettingsWhenyouaccesstheVDPConfigureutilityafterinstallation,itrunsinmaintenancemode.Whileinmaintenancemode,byclickingtheConfigurationtab,youcansetormodifyanysettingsthatwereenteredduringinstallation.Youcanconfigurenetworksettingsandsystemsettings,andyoucanregisterthevCenter.

Network SettingsYoucanconfigurethefollowingnetworksettingsontheConfigurationtab.NOTEIfyouchangeanynetworksettings,manuallyrunanintegritycheckimmediatelyafterthechangeismade.FailuretorunanintegritycheckcouldresultinaVDPconnectionfailurewhilerollingbacktoapreviouscheckpoint.SeeRunninganIntegrityCheckonpage 60forinstructions. IPv4staticaddressTheInternetProtocolv4settingoftheinterface. NetmaskThenetworkmaskoftheIPv4staticaddress. GatewayThegatewayaddressoftheIPv4staticaddress. PrimaryDNSTheprimarydomainnamesystemusedforDNSresolution. SecondaryDNSThesecondarydomainnamesystemusedforDNSresolution. HostnameTheuniquenamebywhichacomputerisknownonanetwork(forexample:vdpprimary). DomainAuniquenamethatidentifiesawebsite(forexample:emc.com).Domainissometimesreferred

toasthedomainname.

vCenter Server RegistrationCAUTIONChangingthevCenterServerhostname,vCenterServerpassword,vCenterServerFQDNorIPaddress,orvCenterServerportnumberresultsinthelossofallbackupjobs,replicationjobs,andbackupverificationjobsassociatedwiththeVDPAppliance.Existingrestorepointsremainintact,butyouwillberequiredtorecreatebackupjobsandreplicationjobs.BeforetheprocessthatreconfiguresthevCenterServerregistrationruns,allofthefollowingconditionsmustbetrue: Nootherreconfigurationprocessisrunning(forexample,passwordornetworkreconfiguration). Nobackup,replication,orrestorejobsarerunning. Nointegritycheckisrunning. AllservicesarerunningontheVDPAppliance.IfyouchangeanyvCenterregistrationcredentials,manuallyrunanintegritycheckimmediatelyafterthechangeismade.FailuretorunanintegritycheckcouldresultinaVDPconnectionfailurewhilerollingbacktoapreviouscheckpoint.SeeRunninganIntegrityCheckonpage 60forinstructions.


46 VMware, Inc.

Rolling Back an ApplianceTheVDPAppliancecouldbecomeinconsistentorunstable.Insomecases,theVDPConfigureutilitycandetectaninconsistentorunstablestateandwillprovideamessagesimilartothefollowingmessageimmediatelyafteryoulogin:

It appears that your VDP Appliance has suffered an unclean shutdown and will likely require a checkpoint rollback to restore data protection functionality. This process may be initiated from the Rollback tab.

CAUTIONBydefault,VDPkeepstwosystemcheckpoints.Ifyourollbacktoacheckpoint,allbackupsandconfigurationchangestakensincethecheckpointwastakenwillbelostwhentherollbackiscompleted.ThefirstcheckpointiscreatedwhenVDPisinstalled.SubsequentcheckpointsarecreatedbytheMaintenanceservice.Thisserviceisdisabledforthefirst24to48hoursofVDPoperation.Intheeventthatyourollbackduringthistimeframe,thentheVDPApplianceissettothedefaultconfigurationandanybackupconfigurationsorbackupsarelost.NOTEIfanyVMwareVDPforExchangeServerClientsorVMwareVDPforSQLServerClientswereinstalledbetweenacheckpointandarollback,theclientsmustbereinstalled.FollowtheprocedurebelowtorollbackaVDPAppliance.CAUTIONOnlyrollbacktothemostrecentvalidatedcheckpoint.

PrerequisiteTheVDPAppliancemustbeinstalledandtheVDPAppliancepasswordisrequired.



2 LoginwiththeVDPusernameandpassword.3 ClicktheRollbacktab.4 ClickthelockicontoenableVDProllback.5 EntertheVDPAppliancepasswordandclickOK.

Thelockiconchangestounlocked.6 Clickthecheckpointthatyouwanttorollbackto.7 ClickPerformVDProllbacktoselectedcheckpoint.

AwarningmessageappearsexplainingtheconsequencesofrollingbacktheVDPAppliance.8 ClickYes.

Aninformationmessageappearstellingyouarollbackhasbeeninitiated.9 ClickOK.

TheVDPApplianceattemptstorollbackanddisplaysstatusinformation.Italsodisplaysaninformationmessageindicatingwhethertherollbacksucceededorfailed.

10 ClickOK.IftheVDPAppliancedidnotrollbacksuccessfully,contactCustomerSupport.

Emergency RestoreVDPisdependentonthevCenterServerformanyofitscoreoperations.ThedirecttohostemergencyrestoreoperationprovidesamethodforrestoringthevCenterServerwhenthevCenterServerisunavailableortheuserisunabletoaccesstheVDPuserinterfacewiththevSphereWebClient.

VMware, Inc. 47


AnemergencyrestoreoperationrestoresaVMdirectlytothehostthatisrunningtheVDPAppliance.TheEmergencyRestoretabdisplaysalistofVMsthathavebeenbackedupbytheVDPAppliance.ThesevirtualmachinescanberestoredasnewvirtualmachinesontothehostwheretheVDPApplianceisrunning.

Best Practices and RecommendationsEnsurethefollowingrequirementsaremetbeforeyouperformanemergencyrestoreoperation: Thevirtualmachinebeingrestoredhasavirtualhardwareversionthatissupportedbythehostonwhich

theVDPApplianceisrunning. Thereisadequatefreespaceinthetargetdatastoretoaccommodatetheentirevirtualmachine. ThetargetVMFSdatastoretowhichthevirtualmachineisbeingrestoredsupportstheVMDKfilesize. NetworkconnectivityisavailablefortherestoredvirtualmachinesfromthehostwheretheVDP

Applianceisrunning. ThereisatleastonelocalaccountwithadministratorprivilegesonthehostwheretheVDPApplianceis

running.

Limitations and Unsupported Features ThevSpherehostonwhichtheemergencyrestoreoperationisbeingperformedcannotbepartofthe

vCenterinventory.AvSpherehostthatiscurrentlymanagedbythevCenterServermustbetemporarilydisassociatedfromthevCenterServertoperformtheemergencyrestore.TodisassociatethevCenterServer,usethevSphereClient(notthevSphereWebClient)connecteddirectlytothevSpherehost.

Emergencyrestoreallowsyoutorestoreonlytotherootofthehostlevelintheinventory. EmergencyrestorerequiresthattheDNSserverusedbyVDPisavailableandcanfullyresolvethetarget

vSpherehostname. EmergencyrestorerestoresthevirtualmachineinthePoweredOffstate.Youmustmanuallylogintothe

hostandpowerontherestoredvirtualmachine. Emergencyrestorerestoresthevirtualmachineasanewvirtualmachine.Youmustensurethatthename

providedforthevirtualmachineisnotaduplicateofavirtualmachinethatalreadyexists. EmergencyrestoredoesnotlistMSappclients. Aninternalproxyisautomaticallyactivatedwhenanemergencyrestoreoperationisperformed.Ifboth

theinternalandexternalproxiesareactivated,youmustdisabletheinternalproxyontheVDPConfigureutilityfortheemergencyrestoretocompletesuccessfully.

Procedure1 Ifyouhavenotalreadydoneso,logintothevSphereclientofthehostand,fromtheSummarytabunder

HostManagement,performthefollowingsteps:a ClickDisassociateHostfromvCenter.b ClickYeswhenpromptedtoremovethehostfromthevCenter.

2 LogintotheVDPConfigureutility:https://:8543/vdp-configure/

3 ClicktheEmergencyRestoretab.VirtualmachinesprotectedbyVDParelistedintheEmergencyRestoredialogbox.Here,youcanfindthefollowingdetailsaboutthevirtualmachines: NameThenameofthevirtualmachinesprotectedbytheVDPAppliance.Byclickingthe

disclosurearrows,youcandeterminethedateandtimeofthelastrestorefortheselectedvirtualmachine.


48 VMware, Inc.

LastKnownPathThelastknownlocationofthevirtualmachineinthevCenterinventorylist.Thislocationisupdatedifthevirtualmachineismoved.

Runningrestoredetails: ClientNameThenameoftheclientonwhichthevirtualmachineisrestored. StatusThepassorfailstatusoftherestore. StartTimeThetimetherestorestarted. CompletedTimeThetimetherestorecompleted. BytesTransferredThenumberofbytesthatweretransferredduringrestore.

4 SelectthevirtualmachinethatwillserveastherestorepointandclickRestore.TheHostCredentialsdialogboxappears.

5 IntheHostCredentialsdialogbox,entervalidhostcredentials: ESXiHostnameorIPEnterthevSpherehostnameorvSpherehostIPaddress. Port443,whichisthedefault,isprepopulated. UsernameEnterthevSpherehostusername.Therecommendedhostusernameisroot.Forany

otherhostusername,theuseraccountmusthavethecreateVMprivilege. PasswordEnterthevSpherehostpassword.Ifyouenterinvalidhostcredentials,anerrormessage

displaysandyouwillbeunabletoconnecttothehost.NOTEIfyoudidnotsuccessfullydisassociatetheselectedvirtualmachinefromitsvCenter,anerrormessageappearsandyoucannotproceed.6 ClickOK.

TheRestoreaBackupscreeninitiatestherestorewiththenewnameanddestination.7 TheRestoreaBackupdialogboxdisplaysthefollowinginformation:

ClientnameThenameoftheclientonwhichthevirtualmachineisrestored. BackupThedateandtimestampofthebackups. NewNameThefieldwhereanewnamemustbeentered,whichcannotbeaduplicateofaVM

thatalreadyexists. DestinationThevSpherehostname. DatastoreAdropdownlistofdatastoresavailableasthedestinationtargets.

8 EnteranewnameintheNewNamefield.Thenamemustbeuniqueandcanbeupto255characterslong.Thefollowingcharacterscannotbeusedinthename:~!@$^%{}[]|,`;#\/:*?&.Inaddition,diacriticalcharacterscannotbeused(forexample:,,,,and).

9 Selectadatastoreasthedestinationtargetforthebackup.CAUTIONThedatastorecapacitysizeislisted.Makesureyouselectadatastorewithenoughdiskspacetoaccommodatetherestore.Insufficientspacecausestherestoretofail.10 ClickRestore.11 VerifythattherestoresubmittedsuccessfullybycheckingtheprogressintheRecentTasksdialogbox.NOTETherestoredvirtualmachineislistedatthevSpherehostlevelintheinventory.Restoringtoamorespecificinventorypathisnotsupported.

VMware, Inc. 49


Automatic Host DetectionForvSphereDataProtectionversions5.5andearlier,usersarerequiredtoidentify,disassociate,andpopulatevSpherehostvaluesbeforetheyperformanemergencyrestore.WithvSphereDataProtectionversion5.8andlater,theapplianceautomaticallydetectsthehostthatitiscurrentlyregisteredtoandprepopulatesthehostnameorIPvalueintheHostCredentialsdialogbox.Thiseasestheburdenforauser,whomighthavenumeroushostsinaclusterandneedstoidentifythecurrent,residenthosttodisassociatefromthevCenter.Thefollowingarerarecaseswhentheappliancefailstodetectthemostupdatedhosttowhichtheapplianceisregisteredanddisplaysanoldervalue: ThevCenterisunavailableand,aftertheVDPAppliancemigratestoadifferenthostunderHAenabled

clustering,theappliancedisplaystheolderhosttowhichitwasregistered. ThevCenterbecomesunavailableimmediatelyaftertheapplianceismigratedtoanotherhost.Inthiscase,

thenewhostcannotbedetected,becauseittakestheapplianceaperiodoftimetoprocessandupdateeventsfromthevCenter.

Inbothofthesecases,theusermustmanuallydeterminetowhichhosttheapplianceisregistered.

Refreshing Restore Points1 LogintotheVDPConfigureURL:


2 ClicktheEmergencyRestoretab.3 ClickRefresh.

Theloadingbarrefreshestherestorepoints.

Reconnecting the Host to the vCenter1 RestorethevCenter.RefertoRestoreOperationsonpage 128forinstructions.NOTETherestoredvCenterispoweredoffbydefault.2 OncethevCenterrestorecompletes,poweronthevCenter.3 LogintothevCenterURLtoverifyalltheservicesarerunning:

https://:5480

4 LogintotherestoredvCenterthroughthevSphereclient:https://:9443/vsphere-client/

5 FromthevSphereclient,addthevSpherehosttothenewlyrestoredvCenter.NOTEOncethevCenterhasbeenrestored,theremaybeadelayofapproximately20minuteswhilethevCenterservicesstartup.Duringthisdelay,youwillbeunabletoperformasuccessfulbackuporrestoreoperation.Ifyouexperiencedelays,trythebackuporrestorelater.


50 VMware, Inc.

VMware, Inc. 51

5

Thischaptercontainsthefollowingtopics: SecureVDPServicesCommunicationtovCenteronpage 52 SecureExternalProxyCommunicationwithvCenteronpage 53

Securing Communication between vCenter and VDP 5


52 VMware, Inc.

Secure VDP Services Communication to vCenterTheVDPAppliancedoesnotverifySSLcertificatespresentedbyvCenterduringtheregistrationprocesstovCenterServerAppliance(VCSA).ThefailuretoverifytheSSLcertificatemakesthevCenterServerandVDPpronetomaninthemiddleattacks.Topreventmaninthemiddleattacks,youmustsecureVDPserverandmanagementservicescommunicationtovCenterbydownloadingandconfiguringthevcenter-hostname.crtcertificate.Bydefault,theVDPservermanagementserviceandproxiesdonotvalidateSSLcertificateswhenconnectingtothevCenterServer.ThiscanleavethevCenterServervulnerabletoamaninthemiddleexploitation,whichmightresultinunauthorizedaccesstothevCenterServer.ConfiguringeachproxytouseSSLcertificateauthenticationwhenconnectingtothevCenterServercorrectsthisvulnerability.

Before you beginEnsurethataCertificateAuthority(CA)signedSSLcertificateisinstalledonthevCenterServer.DetailedinstructionsforgeneratingandinstallingaCAsignedSSLcertificateandinstallingitonthevCenterServerarefoundinthefollowingVMwareKnowledgeBasearticle:ImplementingCAsignedSSLcertificateswithvSphere5.x(2034833)describeshowtoimplementCSsignedcertificatesinavSphere5.1or5.5environment.

Procedure1 Downloadvcenter-hostname.crtfromthevCenterServerorwebbrowsertotheVDPAppliance:

a Todownloadthecertificationfromabrowser,typethefollowingURLinthebrowser:https://vcenter-ip-address

wherevcenteripaddressistheIPaddressofthevCenterServer.b Savethevcenter-hostname.crtcertificate.

2 SSHintoaVDPApplianceastherootuser.3 CreateadirectoryintheVDPApplianceundertherootdirectoryorinanypreferredlocation.

mkdir /root/directory

4 Copy/sftpthevcenter-hostname.crtcertificatethatyoudownloadedtothenewdirectory,/root/directory,youcreatedontheVDPAppliance.

5 Importthecertificateintormi_ssl_keystore:a Typethefollowingcommand:

/usr/java/latest/bin/keytool -import -file /root/vcentercertificate/vcenter-hostname.crt -alias vcenter-hostname -keystore /usr/local/avamar/lib/rmi_ssl_keystore

wherevcenterhostnameisthevCenterServerhostname.b Whenpromptedforthekeystorepassword,typechangeme.c Typeyestoacceptthecertificate,andthenpressEnter.

6 Updatemanagementservicepreferencefile:a Openmcserver.xmlinthevieditor:

vi /usr/local/avamar/var/mc/server_data/prefs/mcserver.xml

b Searchforignore_vc_cert,andthenchangeitsvaluetofalse.c Saveandclosethefile.

7 UpdatevCenterServerconfigurationfile:a Openvcenterinfo.cfginthevieditor:b Addvcenter-ignore-cert=falsetothefile.c Saveandclosethefile.

VMware, Inc. 53

Chapter 5 Securing Communication between vCenter and VDP

8 RestartMCSbytypingthefollowingcommands:su admin mcserver.sh --restart exit

9 RestarttheTomcatwebapplicationserverbytypingthefollowingcommand:emwebpp.sh -restart

Secure External Proxy Communication with vCenterBydefault,theVDPservermanagementserviceandproxiesdonotvalidateSSLcertificateswhenconnectingtothevCenterServer.ThiscanleavethevCenterServervulnerabletoamaninthemiddleexploitation,whichmightresultinunauthorizedaccesstothevCenterServer.ConfiguringeachproxytouseSSLcertificateauthenticationwhenconnectingtothevCenterServercorrectsthisvulnerability.

Before you beginEnsurethataCertificateAuthority(CA)signedSSLcertificateisinstalledonthevCenterServer.DetailedinstructionsforgeneratingandinstallingaCAsignedSSLcertificateandinstallingitonthevCenterServerarefoundinthefollowingVMwareKnowledgeBasearticle:ImplementingCAsignedSSLcertificateswithvSphere5.x(2034833)describeshowtoimplementCSsignedcertificatesinavSphere5.1or5.5environment.

Procedure1 Openacommandshellandlogintotheproxyasroot.2 CopythevCenterServercertificateto/usr/local/avamarclient/binontheproxy.NOTEIfachainedSSLcertificateisusedforthevCenter,copythechain.pem file,whichcontainsallcertificatesinthechain,to/usr/local/avamarclient/binontheproxy.3 Settheproperoperatingsystempermissionsonthecertificatebytypingthefollowingcommand:

chmod 600 /usr/local/avamarclient/bin/vcenter-1.crt

wherevcenter1.crtistheactualcertificatename.NOTEUsechain.pemforchainedvCenterSSLcertificates.4 Open/usr/local/avamarclient/var/avvcbimageAll.cmdinaUNIXtexteditor.5 Appendthefollowingentrytotheendofthefile:

--ssl_server_authentication_file=/usr/local/avamarclient/bin/vcenter-1.crt

wherevcenter1.crtistheactualcertificatename.6 Close/usr/local/avamarclient/var/avvcbimageAll.cmdandsaveyourchanges.7 Open/usr/local/avamarclient/var/avvmwfileAll.cmd inaUNIXtexteditor.NOTEUsechain.pemforchainedvCenterSSLcertificates.8 Appendthefollowingentrytotheendofthefile:

--ssl_server_authentication_file=/usr/local/avamarclient/bin/vcenter-1.crt

wherevcenter1.crtistheactualcertificatename.9 Close/usr/local/avamarclient/var/avvmwfileAll.cmdandsaveyourchanges.10 Open/usr/local/avamarclient/var/vddkconfig.iniinaUNIXtexteditor.11 FindthevixDiskLib.linuxSSL.verifyCertificates=0entry.12 ChangethevixDiskLib.linuxSSL.verifyCertificates=0 entryto1.

vixDiskLib.linuxSSL.verifyCertificates=1" />

13 Close /usr/local/avamarclient/var/vddkconfig.iniandsaveyourchanges.


54 VMware, Inc.

14 Ensurethattherearenorunningbackuporrestorejobsonthisproxy.15 Restarttheavagentandvmwareflrservicesbytypingthefollowingcommands:

service avagent-vmware restartservice vmwareflr restart

ResultsThisproxywillnowuseandvalidateSSLcertificateswhenconnectingtothevCenterServer.RepeatthisprocedureforeachproxyyoudeployinthevCenterenvironment.

VMware, Inc. 55

6

Thischapterincludesthefollowingtopics: LoginSecurityonpage 56 ConfiguringtheCustomerExperienceImprovementProgramonpage 56 ConfigurationandMonitoringonpage 57 MonitoringVDPActivityonpage 60 VDPShutdownandStartupProceduresonpage 62

Configuring VDP 6


56 VMware, Inc.

Login SecurityToincreasesecurityoftheVDPConfigureUI,after5unsuccessfulloginattemptsfromanyuser,theVDPConfigureUIislockedfor5minutes.Thispreventsanyloginattemptsduringthattime.Anyexistingsessionsthatarealreadyloggedinareunaffected.Ifalockoutoccurs: TheVDPConfigureUIinformstheuserduringaloginattempt. AvCentereventaboutthelockoutisgenerated. Thevdp-configure.logcapturesthetime,theuser,thesourceaddress,andrequestheadersofthe

failedloginattemptsthatleduptothelockout.

Configuring the Customer Experience Improvement ProgramTheCustomerExperienceImprovementProgramisanoptionthatenablesyoutosendencryptedconfigurationandusageinformationabouttheVDPenvironmenttoVMwareserversforanalysis.VDPsendsthefollowingtypesofdatatoVMware: VersioninformationforVDP VDPtimezoneanduptime NumberofVMsprotectedandthenumberofVMsunprotected Amountofconfiguredcapacity. DataDomaininuse(true/false) Capacityutilization Numberofinternalandexternalproxiesconfiguredandregistered Numberofworkordersperproxyconfiguredbytheuser Managementservicesstatus Latestvalidcheckpointdate Agentsinuse(SQLServer,Exchange,andSharePoint)DuringtheinstallationofVDP,youcanenabletheCustomerExperienceImprovementProgramfromtheProductImprovementpageintheVDPConfigurationUtility.TheProductImprovementpageprovidestheEnableCustomerExperienceImprovementProgramcheckbox.Bydefault,thecheckboxisnotselected.AnytimeaftertheinstallationyoucanenableordisabletheCustomerExperienceImprovementProgrambyaccessingtheVDPConfigureUtilityfromtheawebbrowse.

PrerequisitesInnetworksthatareprotectedbyafirewall,youmayneedtomodifythenetworktohelppreventconnectivityissueswhentheCustomerExperienceImprovementProgramattemptstouploaddatatotheVMwareserver.ToensurethatthefirewalldoesnotpreventCustomerExperienceImprovementProgramfromuploadingdatatotheVMwareserver,openthenetworktothefollowingVMwareservers: https://vcsa.vmware.com:443 https://phtransfer.vmware.com:443



2 LoginwiththeVDPusernameandpassword.

VMware, Inc. 57

Chapter 6 Configuring VDP

3 FromtheConfigurationtab,clickthe iconandselectProductImprovement.TheProductImprovementpageappears.

4 EnableordisabletheCustomerExperienceProgrambyselectingorclearingtheEnableCustomerExperienceImprovementProgramcheckbox.

Configuration and MonitoringFromthevSphereWebClient,youcanviewandmodifybackupwindowconfigurationdetails,inadditiontoinformationabouttheapplianceandstorage.YoucanalsoconfiguretheVDPAppliancetosendemailreportsonascheduledbasis.

Viewing Backup Appliance ConfigurationBackupApplianceinformationprovidesinformationforBackupApplianceDetails,StorageSummary,andBackupWindowsConfiguration.BackupApplianceDetailsinclude: Displayname IPAddress MajorVersion(VDPversionnumber) MinorVersion(usedbyTechnicalSupport) Status

vCenterServer HostIP VDPbackupuser Localtime TimezoneTheseoptionsareconfiguredduringtheVDPApplianceinstallation.TheycanbeeditedthroughtheVDPConfigureutility.SeePostInstallationConfigurationofVDPApplianceonpage 41foradditionaldetails.VDPApplianceStorageSummaryDetailsinclude: CapacityThetotalcapacityoftheVDPAppliance. SpacefreeHowmuchspaceiscurrentlyavailableforbackups. DeduplicatedsizeTheamountofdiskspacethebackupsaretakingupindeduplicatedformat. NondeduplicatedsizeTheamountofdiskspacethebackupswouldtakeupiftheywereconvertedto

anative,nondeduplicatedformat.NOTEIfaDataDomainsystemisconfiguredasthebackuptarget,theDataDomainStorageSummarydetailsappear.

Figure 62isagraphicalrepresentationofthebackupwindowconfiguration.


58 VMware, Inc.

Figure 6-2. Backup window configuration

Each24hourdayisdividedintotwooperationalwindows: BackupwindowTheportionofeachdayreservedforperformingnormalscheduledbackups. MaintenancewindowTheportionofeachdayreservedforperformingroutineVDPmaintenance

activities,suchasintegritychecks.DonotschedulebackupsorperformaBackupNowoperationwhileVDPisinmaintenancemode.ThebackupjobswillrunbuttheywillconsumeresourcesVDPneedsformaintenancetasks.Jobsthatarerunningwhenthemaintenancewindowbeginsorthatrunduringthemaintenancewindowwillcontinuetorun.

NOTESincetheblackoutwindowhasbeeneliminated,activitiessuchasintegritychecksandgarbagecollectionwillnowrunnonstopduringthemaintenancewindow.

Editing the Backup WindowYoucanchangetheamountoftimeavailableforprocessingbackuprequests.

Prerequisites VerifythatVDPisinstalledandconfigured. YouareloggedintothevSphereWebClientandconnectedtotheVDPAppliance.

Procedure1 Fromawebbrowser,accessVDP.RefertoAccessingvSphereDataPr

Documents

Vmware Data Protection Administration Guide 60