Vlerick What Recruiters Want 2011

7/30/2019 Vlerick What Recruiters Want 2011

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Agenda

CVs and Cover Letters

The selection process

Fit Interviews

Behavioural competency interviews

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Preparation


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CV survey

Whitehead Mann

Boyden

UBS Warburg

Korn Ferry

Heidrick & Struggles

AT Kearney

Normanbroadbent

Motorola

Accenture

PWC Consulting

Oracle

Prism (consulting recruitment

company)

GE Capital

Recruiters who work or who have worked for thesecompanies were involved in our research:


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Be factual avoid subjective claims

Use the past tense

Tailor your CV for each application

Use bullet points

One page for specific MBA applications

2 pages preferred, 3 pages max

CVs


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When is a profile appropriate?

Changing industry? no jargon

Changing function? be careful using a

functional CV. Pick out your cross-transferable skills

CVs


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Covering letters WKH0LUURUWHFKQLTXH

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health sector

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manager for Pfizer Plc

Full project lifecycle experience Responsible for projects over 1mil

from inception through to completion

Good communication skills Frequently presented progress

reports to senior management team

Man-management skills Led teams of up to 20 consultants

and had three direct management

reports


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How to prepare for interview

The selection process

Fit Interviews

Behavioural competency interviews

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Assessment Centres

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Preparation


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The Selection Process

Candidate

PoolEffective

Workforce

InterviewerTools /

Methodologies

Criteria

Prediction


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Criteria

Technical Skills

Behavioural Competencies

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Potential to develop in the organisation

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Leadership motivating and developing others

Co-operation and TeamworkInitiative / Creativity

Problem Solving

Flexibility / handling ambiguity

Delivery / Achievement

Analysing and Decision-making

Communication

Entrepreneurial spirit

Criteria Behavioural


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Types of interviews and tools which are used in a selection

process:Screening / fit interviews*

Behavioural competency interviews*

Technical interviews

Case studies*

Presentations

Internship assessments

Assessment Centres: group exercises, psychometric testing, in-tray

exercises*

Tools / Methodologies


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Tell me about yourself

Why did you decide to study for an EMBA / MBA / MA?

Why Vlerick?

What are your three key strengths / weaknesses?

What is the most useful feedback you have ever received?

Who do you most admire in business?

Why should we take you for this role?

How would your friends describe you?

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Have you got any questions?

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What are your 3 USPs?

The two minute pitch

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Past behaviour is the best

indicator of future performance

Behavioural Competency Interviews


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Structuring answersS

T

R A

R

Situation What was the context?

Task What was the task?

Action What did you do?

Relationships Who was involved?

Results What was the outcome?


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Please describe an example of a difficult decision

which you have had to make

Example of a behavioural competencyquestions


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Behavioural Indicators

1 2 3 4 5Gathers information in an unstructured

way using a mix of intuition and gut

feeling

Structures information gathering.

Attentive to detail. Identifies and uses

various sources of evidence

Systematically gathers information,

effectively dealing with missing data and

ambiguity. Involves others to ensure

comprehensive information is gatheredFails to breaks down problems into even

a simple list of tasks or activitiesAnalyses relationships between

several parts of a problem or situation.

Identifies several likely causes of

events

Systematically breaks multidimensional

problems or processes into component

parts; identifies several solutions and

weighs the value of eachShows little ability to make decisions

and take the lead. Likes to be the

follower and not the decision makerPrepared to make a decision and

avoids over analysing situations

before making decisions

Makes difficult decisions and assumes

responsibility and accountability for these.

Checks validity of decision

Uses no abstract concepts. Thinks very

concretelyApplies knowledge of past

discrepancies, trends and

relationships to look at different

situations

Simplifies complexity. Pulls together

ideas, issues and observations into a

single concept or a clear presentation.

Identifies key issues in a complex

situation


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Please give an example of a difficultdecision which you have had to make

Situation write down no more than TWOsentences to describe the

situationTask write down no more than TWO sentences to explain the task

(include specific goals and targets)

Action write down at least FIVE bullet points of action which you

took which were critical to you making a good decision

Relationships write down at least FOUR other key stakeholders

involved in making the decision

Results write down THREE bullet points to summarise the outcome


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Communication

What are the behaviours you would expect to see

in someone who is an effective communicator?

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How much money is spent on haircuts in Belgium each

year?

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DO

Think out loud

Consider the size of the market

Use round numbers

Exclude extraneous numbers

Do a gut check (probably in billions)

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Blurt out an estimate

Ask for a calculator

Google an answer

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Assessment Centres

Group exercises

In-tray exercises

Psychometric tests

Work-sample exercises

Role playsInterviews

Personality questionnaires

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Interviewers

Be on time!

Dress appropriatelyBring a copy of your CV with you

Be aware of your handshake

Keep eye contact

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Offer your business card

Smile!

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requirements

The candidate does have the relevant experience but chooses

the wrong example

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Where do candidates go wrong?

Turn up late to an interview

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Not listening to the question

Being vague and non-specific

Providing too much, irrelevant information

Selecting inappropriate examples

Not taking the time to think before answering

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contribution

LACK OF PREPARATION


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Preparing for interview

Check the instructions time, location and format

Research company, industry and interviewers

Prepare behavioural competency examples

Practice psychometric tests, if appropriate

Read up on latest technical developmentsPrepare questions to ask

Relax and enjoy the selection process!

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Vlerick What Recruiters Want 2011