Upload
slowend
View
212
Download
0
Embed Size (px)
Citation preview
8/19/2019 VIZIOTRAININGGNPSC10 (1)
1/122
1
VIZIO - LCD AND PLASMAVIZIO - LCD AND PLASMAOVERVIEWOVERVIEWPRESENTED BY NEWPRESENTED BY NEW
8/19/2019 VIZIOTRAININGGNPSC10 (1)
2/122
2
2
PROGRAM OUTLINE
• General Informaton
– Common Sense
– Proper equipment
– Firmware Version
• LCD C!a""" O#er#e$ – GV42LHDTV, Circuit boar !a"out an interconnects
– Power Supp!" Vo!ta#es
– Sie $e"boar Vo!ta#es
– %ain &oar Vo!ta#es – Start 'p
– (n)erter *
– Power Supp!" (ssues
– LVDS
8/19/2019 VIZIOTRAININGGNPSC10 (1)
3/122
3
3
PROGRAM OUTLINE
• LCD C!a""" O#er#e$ %&ont'
– Specia! (nstructions
– Vi+io LCD )o!ution
– Troub!es-ootin# Tips
• Pla"ma C!a""" O#er#e$ – P./HD%, Circuit &oar La"out an (nterconnects
– Power Supp!"
– Sustain an Dri)er Circuits
– Troub!es-ootin#
– Visio P!asma )o!ution
Genera! (n0ormation
• General Informaton
8/19/2019 VIZIOTRAININGGNPSC10 (1)
4/122
4
4
COMMON SENSE
• TVs bein# ser)ice wi!! inc!ue p!asma an LCD 0!at screen TVs int-e 12 to 32 si+es *n" TV 42 an !ar#er wi!! require an aitiona!
assistant present 0or -an!in#
• *s "ou 5now, P!asma TV6s are -ea)" 7it- t-e bac5 o00, t-e PDP
ma" not be p-"sica!!" attac-e to t-e cabinet 0ront an on!" -e! inp!ace b" p!astic owe!s 7it- t-e bac5 o00, o not carr" t-e set
)ertica!!", 5eep t-e 0ace o0 t-e TV an#!e ownwar to pre)ent t-e
pane! 0rom 0a!!in# out (0 usin# t-e stan to -o! t-e TV 0or
troub!es-ootin# 8recommene9, -o! t-e cabinet 0ront in p!ace wit-
tape
• &e care0u! w-en remo)in# parts an connectors, o not isconnect
b" pu!!in# on t-e wires, pu!! on t-e actua! connectors on!" an be
min0u! o0 connector !oc5s
GENERAL IN(ORMATION
8/19/2019 VIZIOTRAININGGNPSC10 (1)
5/122
5
5
PROPER E)UIPMENT
• Power screwri)ers s-ou! be use 0or isassemb!" an at a minimum 0or
reassemb!", on!" a0ter t-e screw was starte b" -an :; C
8/19/2019 VIZIOTRAININGGNPSC10 (1)
6/122
6
6
(IRMWARE VERSION
• To c-ec5 t-e 0irmware )ersion on most o0 Vi+io TVs,
press t-e %enu button on t-e remote Ho! t-e Vo!ume
Down an t-e (nput button on t-e 5e" pa o0 t-e TV 0or
1@. secons T-is wi!! brin# up t-e 0actor" moe an "ou
can #et t-e )ersion t-ere
• *s "ou ma" 5now, Vi+io oesn6t current!" o 0irmware
upates in t-e 0ie!
8/19/2019 VIZIOTRAININGGNPSC10 (1)
7/12277
(IRMWARE VERSION
Amtran OEM Moel"0
• %oe! Factor" %oe 8Firmware (n0o9 L12 an L1B Series
• Ho! C- an C-@ a!on# wit- Power ;n on $e"pa 8on t-e TV itse!09 ;SD
wi!! s-ow F on ri#-t bottom portion
• GV42L FHDTVE/* A V./ A SV42 A SV12/VT A SV1B/VT A SV42/% A SV4B/%
A SV42/VTE* A SV4B/VTE* A VC;12/LE* A V;22L A V;12 A V;1B AV;4BL A V;12/ A V;1B/ A VP122 A VP42 HDTV2/* A VP422 A VS42/LFE* A
V'42 A V712 A V71B A V742 A V2/ A V12 A V1B HDTVE/* AV42
• Press an -o! %enu on t-e remote an press Vo!ume@ an (nput on
$e"pa 0or 1@. secons
• GV43 A P./HD% A P./HDTVE/*• Press C-@ an C- buttons to#et-er once on $e"pa
• GV42 A L42 A VP42HDTVE/* A VP./ A V1B
• Press an re!ease %enu on 5e"pa Ho! C-@ an C- buttons on 5e"pa,
t-en -o! %enu on remote
GENERAL IN(ORMATION
8/19/2019 VIZIOTRAININGGNPSC10 (1)
8/12288
(IRMWARE VERSION
• P42
• Ho! C- an C-@ a!on# wit- Power on 5e"pa ;SD wi!! s-ow F onri#-t bottom portion o0 ;SD
• V%3/P
• Press (n0o on remote, t-en press
8/19/2019 VIZIOTRAININGGNPSC10 (1)
9/12299
(IRMWARE VERSION
EPI OEM Moel">
• %oe! Factor" %oe 8Firmware (n0o9 V*EJ A V*22LF A V*22/ A V*23
• Press %enu an t-en press t-e 0o!!owin# combination> /, 3, 2, .,
J, 3
• V*12/ A V*12/% A V*1B/% A VT42/% A VT4B/%
• Press %enu an t-en press t-e 0o!!owin# combination> E, J, J, E
• V722 A VS1B/
• Press %ute once ;< @ twice 8t-e as- ne?t to t-e /9 an t-en press t-e0o!!owin# combination> J, I, B, 3
GENERAL IN(ORMATION
8/19/2019 VIZIOTRAININGGNPSC10 (1)
10/1221010
GENERAL IN(ORMATION
E1am,le of (rm$are U,2rae on a VP3435VT64A
E 'sin# -as t-e !atest )ersion o0
0irmware 0or t-e particu!ar moe!
TV, insert t-e 'S& t-umb ri)e in
t-e 'S& port, as s-own
T-umb ri)e
2 :ow press t-e %:' button
t-en press t-e P;7< button anre!ease
(IRMWARE VERSION
8/19/2019 VIZIOTRAININGGNPSC10 (1)
11/1221111
GENERAL IN(ORMATION
E1am,le of (rm$are U,2rae on a VP3435VT64A
(IRMWARE VERSION
1 Kou are now in t-e Ser)ice
%oe T-is screen wi!! monitor
t-e status o0 t-e up#rae "ou
are per0ormin# ;nce comp!ete,
"ou6!! be noti0ie to turn o00 t-eTV as s-own -ere
4 To )eri0" t-at t-e up#rae was
success0u!, press t-e %enubutton on t-e remote t-en 2, 4,
I, J an "ou s-ou! see t-is
screen s-ot
8/19/2019 VIZIOTRAININGGNPSC10 (1)
12/1221212
GENERAL IN(ORMATION
E1am,le of (rm$are U,2rae on a VP3435VT64A
(IRMWARE VERSION
. :ow use t-e remote contro! too a Factor"
8/19/2019 VIZIOTRAININGGNPSC10 (1)
13/1221313
LCD
LCD C*ASSIS OVERVIEW
8/19/2019 VIZIOTRAININGGNPSC10 (1)
14/1221414
LCD C*ASSIS OVERIEWGV78L*DTV64A 9
: /ear" ol
(n)erter *
(n)erter &
T Con
Power Supp!"
%ain &oar
*uio
Tuner
Decoer (C%icro
$e"boar
*ssemb!"
*C *ptr
8/19/2019 VIZIOTRAININGGNPSC10 (1)
15/1221515
P;S GV78L*DTV64A LCD C*ASSIS OVERIEW
E4.V
E3IV ST&K
2//V
4//V
E3IV ST&K
&
8/19/2019 VIZIOTRAININGGNPSC10 (1)
16/1221616
LCD C*ASSIS OVERIEW
Power CONNECTOR
8/19/2019 VIZIOTRAININGGNPSC10 (1)
17/122
8/19/2019 VIZIOTRAININGGNPSC10 (1)
18/1221818
LCD C*ASSIS OVERIEWSTART UP
MAIN BOARD+ CONNECTOR < ?
P(: E – .V P;7< ;: F;< PS
P(:S 2, 1, 4 – E2V
8/19/2019 VIZIOTRAININGGNPSC10 (1)
19/1221919
LCD C*ASSIS OVERIEW
INVERTER - A+ CN6
7(TH P;7< ;:
P(: E – ., 24V
P(: 3 – E/, G
8/19/2019 VIZIOTRAININGGNPSC10 (1)
20/1222020
LCD C*ASSIS OVERIEW
T; (:V
8/19/2019 VIZIOTRAININGGNPSC10 (1)
21/1222121
LCD C*ASSIS OVERIEW
ISOLATION TESTS (ROM T*E PREVIOUS SLIDE MUST BE PER(ORMED (IRST@
T-ose tests wi!! iso!ate t-e circuit t-at6s causin# t-e power supp!" re!ate prob!em
6 Before re,la&n2 PSU;B 9 no LED
a9 C-ec5 power source %easure 0or proper *C at t-e out!et
b9 C-ec5 or substitute t-e power cor
c9 C-ec5 *C aapter 'se a DV% to see i0 t-ere is proper )o!ta#e comin# out 0rom t-e
connector at t-e PS'A& If no #olta2e+ "ome moel" !a#e a 3A f"e at t!e n,t of t!e
aa,ter+ t &ol .e o,en
9 C-ec5 t-e output o0 t-e PS'A& to %A&
8 Re,la&e PSU;B or PS &!e&" 2oo 9 Am.er LED onl/
a9 C-ec5 5e" boar an (< input to %A& an to micro
b9 C-ec5 (n)erter boars
8/19/2019 VIZIOTRAININGGNPSC10 (1)
22/1222222
LCD C*ASSIS OVERIEW
Ba&l2!t In#erter C!e&
INVERTER ISSUES
(0 "ou suspect a e0ecti)e (n)erter, )eri0" t-e power supp!ies as iscusse
pre)ious!"
8/19/2019 VIZIOTRAININGGNPSC10 (1)
23/122
2323
LCD C*ASSIS OVERIEW
'se e?treme caution w-en remo)in# an
rep!acin# t-e LVDS cab!e Do not pu!! t-ewires
Dirt" or poor LVDS connections are a concern
an wi!! create s"mptoms !i5e #-ostin#, trai!in#,
b!urre ima#es an pi?e!i+ation, w-ic- some
tec-s ma" consier to be a ba T@C;:, %A&,pane! an or eem t-e TV irreparab!e
(T(, Vi+io6s a0ter@sa!es support a#ent, reports
t-at more issues are cause b" irt" LVDS
connections t-an ba cab!es or 0au!t" T@C;:s
'se on!" a qua!it" contact c!eaner an !ubricant
to remo)e ust an corrosion
&e certain t-e t-e connectors on bot- ens are
0irm!" seate an !oc5e
LVDS ISSUE
8/19/2019 VIZIOTRAININGGNPSC10 (1)
24/122
2424
LCD C*ASSIS OVERIEW
Le0t
8/19/2019 VIZIOTRAININGGNPSC10 (1)
25/122
2525
LCD C*ASSIS OVERIEWPANEL
SOURCE DRIVE(TCPs)
G*T D
8/19/2019 VIZIOTRAININGGNPSC10 (1)
26/122
2626
LCD C*ASSIS OVERIEWPANEL
Source Dri)er
TCP
&oneTab *rea
• Poor bonin# to t-e Source conuctor
can cause ini)iua! !ines to be bri#-t or
ar5 Same 0or t-e Gate Dri)er TCP
•&a co!umns, so!i b!ac5 or so!i w-iteis a ba ri)er (C•(n eit-er case, rep!ace t-e pane!
8/19/2019 VIZIOTRAININGGNPSC10 (1)
27/122
2727
LCD C*ASSIS OVERIEW
Cab!e 0rom TC;: was not
proper!" seate 0or t-e !e0t
-a!0 o0 t-e screen
Cab!e on ri#-t -a!0 o0 screen is proper!" seate
T-ere6s no acti)e )ieo input so isp!a" is b!ac5
T-e customer menu an c-anne! !abe!in# are 0ineon t-e ri#-t -a!0, but no menu ima#e on t-e !e0t
PANEL
8/19/2019 VIZIOTRAININGGNPSC10 (1)
28/122
2828
LCD C*ASSIS OVERIEW
• 7-en wor5in# on an" LCD TVs t-at -as a no )ieo prob!em, p!ease ma5e sure
t-at "ou )eri0" i0 t-e bac5 !i#-ts are on T-is wi!! -e!p etermine i0 t-e in)erters are#oo
• (0 t-ere6s no bac5!i#-t an "ou -a)e t-e TV on an set to an input wit- acti)e
)ieo, s-ine a 0!as-!i#-t into t-e screen – #et c!ose Loo5 c!ose!" ne?t to t-e
#!are o0 t-e !i#-t an "ou6!! see )ieo i0 t-e )ieo circuitr" is 0ine T-e Customer
menu a!so wor5s we!! since t-ere is a contrastin# ima#e an it6s stationar"
• P!ease be )er" care0u! w-en c-an#in# LVDS cab!es T-is is main!" 0or #-ostin#,
trai!in#, b!urr" an pi?i!ation prob!em %a5e sure t-at bot- ens o0 t-e LVDS
cab!es are secure!" seate
• For Vi+io moe!s t-at start wit- VF../, V;, VS an SV, p!ease ma5e sure t-at
a!! boars an cab!es t-at are sent are rep!ace T-is is main!" 0or pi?i!ation
issue 'ner Vi+io warrant", t-e %A&, Dau#-terA& an LVDS cab!e wi!! be sent out
0or pi?i!ation prob!em
BULLETINS ; TIPS
8/19/2019 VIZIOTRAININGGNPSC10 (1)
29/122
2929
BULLETINS ; TIPS
• For LCD moe!s, i0 t-e be+e! ma5es a crac5!in# soun, it6s norma! T-is is ue
to t-erma! e?pansion an contraction o0 t-e i00user screen an t-e be+e!assemb!" (0 t-e soun is a bu++in# noise, it6s not norma!
• For GV42 moe!s, t-e best wa" to open bac5 co)er is to remo)e t-e stan an
put a screw ri)er in t-e -o!es in t-e bottom center o0 unit an !i0t T-is wi!!
enab!e t-e be+e! to be !oose From t-ere wor5 towar t-e ri#-t sie an aroun
to t-e !e0t %a5e sure w-en puttin# t-e co)er bac5 on t-at "ou start 0rom !e0t
8a!i#nin# t-e buttons an switc-es9 an wor5 "our wa" to t-e ri#-t &e sure t-at
"ou o not #et t-e sie button stuc5 or "ou wi!! nee to remo)e t-e co)er
a#ain
• For Vi+io L12 an L12HDTVE/*, p!ease ma5e sure t-at "ou p!ace t-e S%PSboar beneat- t-e tab on t-e 0rame 8one sie o0 power boar9 %ountin# t-e
boar on top o0 t-e tab wi!! s-ort out t-e power boar w-en t-e screws are
attac-e See 0o!!owin# s!ie
LCD C*ASSIS OVERIEW
8/19/2019 VIZIOTRAININGGNPSC10 (1)
30/122
3030
LCD C*ASSIS OVERIEW
For Vi+io L12 O L12HDTVE/*,
p!ease ma5e sure t-at "oup!ace t-e power boar on
t-e bottom o0 t-e tab on t-e
0rame 8one sie o0 power boar
mount9 P!acin# t-e boar on
top wi!! s-ort out t-e power
boar
CORRECTINCORRECT
*EADS UP
8/19/2019 VIZIOTRAININGGNPSC10 (1)
31/122
3131
LCD C*ASSIS OVERIEW
• Vi+io TVs wi!! occasiona!!" 0ree+e on t-e set@up screen a0ter parts -a)e been
rep!ace an not-in# wi!! wor5 on t-e remote an sie pus- buttons, e?cept 0ort-e power button Don6t panic, !ea)e t-e TV on 0or about 2/@1/ minutes an t-e
TV wi!! reset ;nce t-is -appens, a!! sie buttons s-ou! wor5 an t-e remote
wi!! once a#ain -a)e a!! 0unctions
• 7-i!e waitin# 0or t-e abo)e, it6s recommene t-at "ou reset t-e remote too
Simp!" remo)e t-e batteries, s-ort t-e positi)e an ne#ati)e termina!s on t-eremote to isc-ar#e t-e cap, t-en reinsta!! t-e batteries
• Vi+io TVs be!on#in# to t-e moe!s be!ow wi!! not be ab!e to pic5 up i#ita!
c-anne!s 0rom t-eir cab!e or sate!!ite pro)iers i0 t-e coa?ia! cab!e 0rom t-e wa!!
is connecte irect!" to t-e TV T-e coa?ia! cab!e must be connecte to a cab!e
bo? or sate!!ite recei)er a t-en to t-e TV in orer 0or i#ita! c-anne!s to bea)ai!ab!e To )eri0" to t-e consumer t-at t-e HD tuner is #oo, use a 'HF
antenna to auto@pro#ram *TSC terrestria! si#na!s (0 it won6t Scan HD , t-ere is
an (C t-at nees to be rep!ace – :ot sure i0 a!! rebui!ers o t-at up#rae
L42 HDTVE/* GV42 GV43 GV4B V1BL HDTV
BULLETINS ; TIPS
GV7?L*DTV64A
8/19/2019 VIZIOTRAININGGNPSC10 (1)
32/122
3232
LCD C*ASSIS OVERIEWGV7?L*DTV64A 9
: /ear" ol
*uio
(n)erter * (n)erter &
T Con
Power
Supp!"
Tuner
%icro
Decoer
VO7?L(*DTV64A 9
8/19/2019 VIZIOTRAININGGNPSC10 (1)
33/122
3333
LCD C*ASSIS OVERIEWVO7?L(*DTV64A 9
8-: /ear"
T Con
Power Supp!"
*uio
Tuner
(n)erter * (n)erter &
%icro
VO7?L(*DTV:4A 9
8/19/2019 VIZIOTRAININGGNPSC10 (1)
34/122
3434
LCD C*ASSIS OVERIEWVO7?L(*DTV:4A 9
6 to 8 /ear" ol
T Con
Power Supp!"Section (n)erter Section
%ain boar
Tuner
$e"boar
*ssemb!"
%icro
Sie *V
V578L*DTV64A 9
8/19/2019 VIZIOTRAININGGNPSC10 (1)
35/122
3535
LCD C*ASSIS OVERIEWV578L*DTV64A 9
844 MODEL
Sie *@V
(n)erter &
(n)erter *
T Con
Power
Supp!"
$e"boar
%ain &oar
Decoer %icro
V(3365VT 9
8/19/2019 VIZIOTRAININGGNPSC10 (1)
36/122
3636
LCD C*ASSIS OVERIEWV(3365VT 9
844 moel
(n)erter
T Con
Power
Supp!"
%ain &oar
SV7845VT
8/19/2019 VIZIOTRAININGGNPSC10 (1)
37/122
3737
SV7845VT
CURRENTLCD C*ASSIS OVERIEW
PS O (:VT<
Dau#-ter &
Sie *V
AudioPS
missi!
Sie
$e"b%ain &
7ire!ess
.E T
SV7?45VT
8/19/2019 VIZIOTRAININGGNPSC10 (1)
38/122
3838
LCD C*ASSIS OVERIEWSV7?45VT
CURRENT
7ire!ess
.E T
Sie *V$e"pa
Dau#-ter &
*uio PS
S%PS
%ain &
T@C;:
(n)erter (n)erter
Spea5ers
8/19/2019 VIZIOTRAININGGNPSC10 (1)
39/122
3939
SV7?45VT Da2!ter Boar
T CON
8/19/2019 VIZIOTRAININGGNPSC10 (1)
40/122
4040
SV7?45VT
(0 t-is !ea is not
connecte -ere or to t-e
%aster (n)erter, "ou wi!!-a)e :; V(D;
T-CON
SV7?85VT6A
8/19/2019 VIZIOTRAININGGNPSC10 (1)
41/122
4141
LCD C*ASSIS OVERVIEWSV7?85VT6A
CURRENT
T Con
%ain &oar
Power
Supp!"
(n)erter
7i@Fi Circuit&rowser
7i@Fi *ntennas
&T
%;DSP$< SP$<
(< O LD
*'D(;
(< &D
8/19/2019 VIZIOTRAININGGNPSC10 (1)
42/122
4242
SV7?85VT POWER SUPPLY
*'D(;
T; %*(: &D
PS PC& (S CL*
8/19/2019 VIZIOTRAININGGNPSC10 (1)
43/122
4343
MAIN BOARD AND BROWSERSV7?85VT
SV7?85VT MAIN BOARD AND BROWSER E5POSED
8/19/2019 VIZIOTRAININGGNPSC10 (1)
44/122
4444
SV7?85VT
TV I;O
LVDS
TO
BLUETOOT*
MODULEET*ERNET
*DMI
USB
=EY PAD
SP=RS
POWER
IR AND LED
WI-(I
MODULE
BCM :3786
BCM :37
MAIN BOARD AND BROWSER+ E5POSED
DDR
TUNER
AUDIO PS
SV7?85VT WI (I an IR
8/19/2019 VIZIOTRAININGGNPSC10 (1)
45/122
4545
SV7?85VT
;n some moe!s, t-e (< sensor
is o00 center an t-e boar isn6t
5e"e (0 "ou put t-e boar in
upsie own, t-e (< recei)er wi!!
not be be-in t-e winow, -ence,
no remote 0unctions
7i@F( *ntennas
WI-(I an IR
WI (I =EYBOARDSV 85VT
8/19/2019 VIZIOTRAININGGNPSC10 (1)
46/122
4646
WI-(I =EYBOARDSV1185VT
SV 85VT WI (I =EYBOARD
8/19/2019 VIZIOTRAININGGNPSC10 (1)
47/122
4747
SV1185VT
• Pa#es ./@.2 in t-e owners manua! wi!! instruct "ou or t-e en user
on settin# up t-e :etwor5 SV4B2VT 'ser %anua!
• Pa#e .2 co)ers pairin# t-e remote an ot-er wire!ess e)ices
WI-(I =EYBOARD
SV 85VT %78 7? F 33' (IRMWARE UPDATES
http://sv472xvt%20user%20manual.pdf/http://sv472xvt%20user%20manual.pdf/
8/19/2019 VIZIOTRAININGGNPSC10 (1)
48/122
4848
SV1185VT %78+ 7? F 33'
(IRMWARE UPDATE
• First priorit"> (nternet own!oa
– C-ec5 new F7 0rom :;C an own!oa 0rom internet
• 2n> ;*D own!oa
– Tuner tune to speci0ic c-anne! to c-ec5 an own!oa
F7 0rom 'S& stic5 upate
– Put new F7 in a 'S& stic5 an mai! to customer anupate t-ru V(* TV6s 'S& port
• *!! upate ima#e are encr"pte
(IRMWARE UPDATES
SV 85VT (IRMWARE UPDATES
8/19/2019 VIZIOTRAININGGNPSC10 (1)
49/122
4949
SV1185VT
(IRMWARE UPDATE PROCESS
• Two s"stem states are maintaine
– Stan b"
– Power on
• Two maNor 0unctions are per0orme
– FA7 up#rae c-ec5
• ?ecute on t-e transition 0rom Power on to Stan b" state
• S"stem is #oin# to own!oa t-e new ima#e i0 new FA7
)ersion is 0oun
– &oot up c-ec5
• ?ecute on t-e transition 0rom Stan b" to Power on state
• Set s"stem to t-e new boot up ima#e partition an reboot
s"stem a#ain b" c-ec5in# upate status an 0!a#
(IRMWARE UPDATES
SV1185VT (IRMWARE UPDATES
8/19/2019 VIZIOTRAININGGNPSC10 (1)
50/122
5050
SV1185VT
Inform U"er t!e Ne$ U,ate
• *0ter own!oa is success0u!, TV wi!!
#o into t-e stanb" moe
• 7-en user powers up t-e TV, it wi!!
s-ow an ;SD messa#e to in0orm
t-e user an per0orm necessar"
settin#s 0or upate
• T-e TV wi!! automatica!!" reboot a0ter
0inis-in# t-e settin#s
(IRMWARE UPDATES
LCD TROUBLES*OOTINGVIDEO
8/19/2019 VIZIOTRAININGGNPSC10 (1)
51/122
5151
LCD TROUBLES*OOTING
6 No #eo .t !a" ao0
a9 C-ec5 i0 bac5 !i#-t is on
b9 C-ec5 )o!ta#es to (n)erter boars
c9 'se t-e neon !amp test on seconar"s o0 t-e (n)erter trans0ormers
9
8/19/2019 VIZIOTRAININGGNPSC10 (1)
52/122
5252
LCD TROUBLES*OOTING
7 Goo ao .t #eo " "torte;.lrr/;,1laton
a9 C-ec5 i00erent sourcesb9 C-ec5 a!! connections especia!!" #rounin#
c9 C-ec5 an c!ean LVDS cab!e an connector to ma5e sure it6s proper!"
seate on bot- ens 8LCD Contro! &oar an %A&9
9
8/19/2019 VIZIOTRAININGGNPSC10 (1)
53/122
5353
LCD TROUBLES*OOTING
To .e2n $t! /o nee to tro.le"!oot t!e ,ro.lem .efore
re,la&n2 t!e Man Boar an or Ao Boar
6 No ao0
a9 C-ec5 spea5er settin# – interna! A e?terna! etc
b9 C-ec5 auio an spea5er connections
c9 C-ec5 ot-er input sources9 Sub t-e spea5ers
e9 Scope t-e auio !i5e we i in t-e o! a"s
8 D"torte;"tat& ao from ",eaer"
a9 (0 in t-e s-op, scope it (0 notRb9 C-ec5 0or proper spea5er connections
c9 C-ec5 auio source
9 C-ec5 input source
e9 Sub t-e spea5ers
AUDIO
LCD TROUBLES*OOTINGAUDIO %&ont'
8/19/2019 VIZIOTRAININGGNPSC10 (1)
54/122
5454
LCD TROUBLES*OOTING
: *mmn2 no"e from ",eaer"
a9 C-ec5 i0 -ummin# present wit- t-e mute on
b9 C-ec5 istance t-at -ummin# cou! be -ear 80eet awa" 0rom TV9
c9 C-ec5 spea5er connection
9 Loo5 0or #roun !oops
e9 C-ec5 input source
09 Sub spea5ers
7 *mmn2 no"e from TVa9 Put TV on mute to see i0 -ummin# is sti!! present
b9 (enti0" w-ere soun is comin# 0rom i0 not 0rom spea5er, PS'A&, pane! etc
3 Onl/ one ",eaer $or"a9 C-ec5 ba!ance settin#
b9
8/19/2019 VIZIOTRAININGGNPSC10 (1)
55/122
5555
LCD REMOTE CONTROL PROBLEMS
6 Remote not $orn2
a9 Point t-e remote at a i#ita! camera or ce!! p-one camera an se!ect an"remote button w-i!e !oo5in# at t-e camera6s isp!a" Kou s-ou! see t-e
LD 0!as-in# (0 not, t-e remote or batteries are most !i5e!" ba
b9 C-ec5 (< connection 8to $e"pa or %A& epenin# on moe!9
c9 C-ec5 $e"pa connection to %A& i0 it app!ies
9 C-ec5 i0 sie buttons wor5 – i0 not, button ma" be stuc5 (0 so, remo)e rear
cabinet measure )o!ta#es to %& w-en buttons presse
e9 C-ec5 i0 remote is pro#ramme to anot-er e)ice an it wor5s
09 Pro#ram anot-er e)ice remote to see i0 it cou! wor5 wit- TV
#9 Su##est to rep!ace %& i0 a!! t-e abo)e c-ec5s #oo
8 Some .tton" $or an ot!er" onta9 C-ec5 i0 sie buttons wor5 – i0 not, a button ma" be stuc5
b9 C-ec5 $e"pa connection to %A&, as it app!ies
c9 Su##est to rep!ace remote i0 a!! t-e abo)e c-ec5 #oo
PLASMA
8/19/2019 VIZIOTRAININGGNPSC10 (1)
56/122
5656
PLASMA
PLASMA C*ASSIS OVERVIEW
PLASMA C*ASSIS OVERVIEWP34*DM
8/19/2019 VIZIOTRAININGGNPSC10 (1)
57/122
5757
PLASMA C*ASSIS OVERVIEW:-7 YEARS
S'ST*(:K S'ST*(:
K D
8/19/2019 VIZIOTRAININGGNPSC10 (1)
58/122
5858
PLASMA C*ASSIS OVERVIEWP34*DM STANDBY
CNH46
8/19/2019 VIZIOTRAININGGNPSC10 (1)
59/122
5959
PLASMA C*ASSIS OVERVIEW
• PLASMA C*ASSIS OVERVIEW
P34*DM RUN SUPPLY
VS
V*
VS aNustment
V* aNustment
V*
C:I/3
C:I/1 –
8/19/2019 VIZIOTRAININGGNPSC10 (1)
60/122
6060
Y BOARD AD
8/19/2019 VIZIOTRAININGGNPSC10 (1)
61/122
6161
PLASMA C*ASSIS OVERVIEW
T!e #olta2e "ettn2"
&!an2e from moelto moel an are
la.ele an lo&ate
at t!e to, &enter ,orton of
t!e "&reen
bias@V" VSCV set'p
Y BOARD AD
8/19/2019 VIZIOTRAININGGNPSC10 (1)
62/122
6262
Y BOARD AD 'se to s-ape t-e K Dri)e wa)e0orm b" settin# t-e V Scan !e)e! %easure at t-e
VSC test points
-VY> 'se to s-ape t-e K Dri)e wa)e0orm b" settin# t-e ne#ati)e e?cursion o0 t-e V Set
%easure at t-e –VK test pointsC!e& Y S" B Ot,t Volta2e $t! a DVM mae "re t!e -VY an VSC are t!e
"ame a" t!e Volta2e La.el on t!e ,,er r2!t ,orton of t!e PDP
VSC TP
@VK TP
PLASMA C*ASSIS OVERVIEW
PLASMA C*ASSIS OVERVIEWZ BIAS AD
8/19/2019 VIZIOTRAININGGNPSC10 (1)
63/122
6363
PLASMA C*ASSIS OVERVIEW
SINGLE SCAN PDP 34P5:
;n t-e @Sustain PC& wit- t-e DV% across
8/19/2019 VIZIOTRAININGGNPSC10 (1)
64/122
6464
J7a)e0orms ma" )ar" wit- i00erent
KS'ST*(: PC& part U6s
Normal Waveform
1. micro secons
EI/ micro secons
PLASMA TROUBLES*OOTING
T-is test point is t-e
re0erence 0or a!! t-e
0o!!owin# si#na!s re0erre to
-ere
8/19/2019 VIZIOTRAININGGNPSC10 (1)
65/122
6565
PLASMA TROUBLES*OOTING
8/19/2019 VIZIOTRAININGGNPSC10 (1)
66/122
6666
PLASMA TROUBLES*OOTING
Vset 'P too -i#-
Vset 'P too !ow
Panel Wa#eform A"tment
T-e center be#ins to
was- out an arc
ue to V"et UP
Pee5in# too !ate an
a!ters t-e start o0 t-e
V"et DN ,!a"e
Ver" !itt!e a!teration
to t-e picture, t-e
wa)e0orm inicates
a istorte V"et UP
T!e ,ee $en"
e to t!e V"et UP
pea5in# too quic5!"
V"etKUP A"tment
PLASMA TROUBLES*OOTINGV"et DN A"tment
8/19/2019 VIZIOTRAININGGNPSC10 (1)
67/122
6767
PLASMA TROUBLES*OOTING
Vset D: too -i#-
Vset D: too !ow
Panel Wa#eform A"tment
T-e center
be#ins to was-
out an arc ue
to ecrease
V"et DN tme
*!! o0 t-e
center was-es
out ue toincrease
V"etKDN
tme
V"etKDN A"tment
PLASMA TROUBLES*OOTINGVSC A"tment
8/19/2019 VIZIOTRAININGGNPSC10 (1)
68/122
6868
S OU S OO G
VSC too -i#- 8E4/ Vo!ts9
VSC too !ow 8BB Vo!ts9
Panel Wa#eform A"tment
T-e ima#e wi!!s-ow )er" !itt!e
c-an#e but t-ere
wi!!
&e some
istortion in a
quic5!" c-an#in#
ima#e
T-e ima#e wi!!
s-ow )er" !itt!e
c-an#e but
t-ere wi!!
&e some
istortion in a
quic5!"
c-an#in#
ima#e
VSC A"tment
PLASMA TROUBLES*OOTINGY SUSTAIN BOARD
8/19/2019 VIZIOTRAININGGNPSC10 (1)
69/122
6969
• Y ""tan .oar
Contro! &oar supp!ies Lo#ic Si#na!s to t-e K Sustain &oar 0or processin#,w-ic- t-en e)e!ops t-e si#na! to ri)e bot- o0 t-e K Dri)e &oars
sequentia!!" wit- t-e K ;utput 7a)e0orm 0or PDP operation
Probe connect point to ;sci!!oscope
to c-ec5 K Dri)e output wa)e0orm
to t-e K Dri)er &oars
Lo#ic si#na!s
0rom Contro!
&oar
Y SUSTAIN BOARD
(0 0use is opensuspect
(CE/E or E/2
as bein# ba
Com,lant0
Lou snap
t-en nopicture
PLASMA TROUBLES*OOTING Y SUSTAIN BOARD
8/19/2019 VIZIOTRAININGGNPSC10 (1)
70/122
7070
BLOC= DIAGRAM O( Y SUSTAIN BOARD
SMPS
3V+ VS+ VA
Y SUSTAIN
Z SUSTAIN
IPM" 2enerate t!e
S"tan Wa#eform
Generate" V"&+
-V/+ VS an VA
Control Boar
Bottom Left 5 Boar
(ET" am,lf/S"tan Wa#eform
Y Dr#e Boar D",la/ Panel
.V
.V, V*, VS.V V*
Lo#ic si#na!s
neee to
#enerate ri)e
wa)e0orm
SUS O
PLASMA TROUBLES*OOTING Y SUS BLOC= DIAGRAM
8/19/2019 VIZIOTRAININGGNPSC10 (1)
71/122
7171
PLASMA TROUBLES*OOTINGIPM REVIEW
8/19/2019 VIZIOTRAININGGNPSC10 (1)
72/122
7272
INTELLIGENT POWER MODULE
PLASMA
TROUBLES*OOTI
NG
T!ere are t$o IPM" "e n 34PC6DR on t!e
Y S"tan Boar
6 SUS IPM %IC848'
8 ER IPM %IC846'
Role of IPM"
6Generate S"tan Wa#eform %"are $a#e'
9 SUS IPM T!e am,lte of t!e $a#eform
" "et ./ SUSKUP an SUSKDN
8 Ener2/ Re&o#er/ (n&ton %for "a#n2
,o$er' 9 ER IPM T!e ERKUP an ERKDN
&ontrol t!e raton of t!e "are $a#e
PLASMA TROUBLES*OOTINGC*EC=ING T*E IPM
8/19/2019 VIZIOTRAININGGNPSC10 (1)
73/122
7373
Re""tan&e - Doe C!e&
8/19/2019 VIZIOTRAININGGNPSC10 (1)
74/122
7474
MA
8/19/2019 VIZIOTRAININGGNPSC10 (1)
75/122
7575
Re""tan&e Mea"rement" ,erforme $t! .oar n"talle an no,o$er a,,le
8a!! resistance measurements are appro?imate9
V* 1 %e# measure 0rom c-assis #roun
• VS EI %e# measure 0rom c-assis #roun• .) 2$ measure 0rom c-assis #roun
• VSC %easure in Dioe %oe at VSC TP
• @VK %easure in Dioe %oe at @VK TP
• F!oatin# Groun to K Dri)e input measure in Dioe %oe
PLASMA TROUBLES*OOTING Y SUSTAIN
8/19/2019 VIZIOTRAININGGNPSC10 (1)
76/122
7676
Y SUSTAIN Boar remo#e from PDP A""em.l/
8a!! resistance measurements are appro?imate9
• VS to S'S ;'T E %e#
• S'S ;'T to C-assis Groun E %e#
• S'S'P89 S'SD:8@9 4./$
•
8/19/2019 VIZIOTRAININGGNPSC10 (1)
77/122
7777
Y-Dr#e Boar $or" a" a ,at! ",,l/n2 S"tan $a#eform an Re"et
$a#eform $!&! " mae n Y SUSTAIN B to t!e Panel t!ro2! SCAN
DRIVER IC
S,,le" a $a#eform $!&! "ele&t" !orontal ele&troe" "eentall/
T!" ,art&lar moel "e" 68 DRIVER IC" %TOP+ BOTTOM0 > ea&!'SMA
TROUBLES*OOTINGPLASMA
PLASMA TROUBLES*OOTING Y DRIVE BOARD
8/19/2019 VIZIOTRAININGGNPSC10 (1)
78/122
7878
Defe&t0 *orontal Bar or S!t Do$n
DFCT Visua! c-ec5 o0 scan (C
*orontal .ar ",la/" a&ro"" t!e "&reen e to no S&an Pl"e &a"e ./
S&an IC (alre
(alre" &an .e fon+ "ometme" ./ a #"al n",e&ton of t!e Y DRIVE
Boar "&an IC"
PLASMA TROUBLES*OOTINGZ SUSTAIN Boar
8/19/2019 VIZIOTRAININGGNPSC10 (1)
79/122
7979
Z SUSTAIN Boar
T-is Section o0 t-e Presentation wi!! co)er troub!es-ootin# t-e @S'S &oar *ssemb!" 'pon
comp!etion o0 t-is section t-e Tec-nician wi!! -a)e a better unerstanin# o0 t-e circuit an
be ab!e to !ocate )o!ta#e an resistance test points neee 0or troub!es-ootin# an
a!i#nment
• DC Vo!ta#e an 7a)e0orm Test Points
• &(*S *!i#nment
•
8/19/2019 VIZIOTRAININGGNPSC10 (1)
80/122
8080
Y SUS DERRIVED+ Z SUS GENERATED VOLTAGES
In,t Volta2e" from t!e Y SUS Boar Tro.le"!ootn2
VS Supp!ie to (CB t-e S'S(P% t-rou#- coi! FLE.2 an to t-e Primar" 7inin# o0Trans0ormer T2 o0 t-e &ias Circuit (nput is measure 0rom PE.E pin E2 to c-assis #roun
VA Supp!ie to t-e
8/19/2019 VIZIOTRAININGGNPSC10 (1)
81/122
8181
S'ST*(: &;*
8/19/2019 VIZIOTRAININGGNPSC10 (1)
82/122
8282
Z SUSTAIN VOLTAGE BLOC= DIAGRAM
From K S'S
To Center b To
8/19/2019 VIZIOTRAININGGNPSC10 (1)
83/122
8383
Z SUSTAIN Dr#e Wa#eform
Wa#eform" Z SUSTAIN Boar
• (nput si#na!s to t-e S'S &oar at PE 0rom t-e Contro! &oar are route
t-rou#- (CE an (CI2 to t-e (P% T-ese si#na!s are use to e)e!op t-e S'S
Dri)e 7a)e0orm to ri)e t-e PDP
• S'S (P% 8(nte!!i#ent Power %ou!e9 – Simi!ar operation as t-e K S'S t-at was
iscusse ear!ier
EGenerate sustain an erase wa)e0orm8 square wa)e 9 – S'S (P%
2ner#" reco)er" 0unction 8 0or sa)in# power9 – < (P%
•(t Pro)ies t-e S'ST*(: P'LS an
8/19/2019 VIZIOTRAININGGNPSC10 (1)
84/122
Z SUSTAIN PLASMA TROUBLES*OOTING
8/19/2019 VIZIOTRAININGGNPSC10 (1)
85/122
8585
Maor efe&t 0 IPM fal+ &a.le &onne&ton
No D",la/
Dar D",la/
IPM (al0
Dar ",la/
P6 Ca.le Conne&ton0
If t!e &a.le $a" not&onne&te "e&rel/+
t!ere " no ",la/
'se t-e same ioe c-ec5 aswit- t-e K Sustain
To Contro!
&oar
Z SUSTAIN PLASMA TROUBLES*OOTING
8/19/2019 VIZIOTRAININGGNPSC10 (1)
86/122
8686
(PC %(le1.le Prnte Cr&t' Remo#al for Z Boar Re,la&ement
Re""tan&e Mea"rement"• VS Starte at 14/ me# sett!e appro? E me#
• V* E1 me#
• .) E me#
• &E/ to C-assis Groun 2 me#
• C-assis Groun to S'S;'T 2 me#
• S'S;'T to VS E me#
• < !ow to < E/ E me#
• < E/ to < Hi#- E me#
• EI) to C-assis Groun 3$
• S'S'P to C-assis Groun B//$• S'SD: to C-assis Groun 2me#
•
8/19/2019 VIZIOTRAININGGNPSC10 (1)
87/122
8787
C!e& o"&llator "tate
Be &arefl to a#o ,!/"&al "!o&
E/// %H
5V
"#D
3$3V
EIV
11V
2.V
6 C!e& LED % Normal "tat" l2!tn2 or not '
8 C*EC= OSC 56 ot,t %644M*Z'
: C!e& CTRL n,t #olta2e %CONNECTOR P64'7 C*EC= ea&! (ET 3V+ ::V+6HV+ 87V
Temperature ioes
Lower 1 !it is #oo
TO Z SUS
PE,
8/19/2019 VIZIOTRAININGGNPSC10 (1)
88/122
PLASMA TROUBLES*OOTING5 DRIVE BOARDS
8/19/2019 VIZIOTRAININGGNPSC10 (1)
89/122
8989
Maor efe&t 0 Poor &onne&ton+ Part&le n"erte
POOR CONNECTION
Vert&al+ a.normal ",la/
Vert&al+ a.normal ",la/
Vert&al lne
% "mlar $t! IC fal '
C!e& for atta&!e
,art&le or ,oor
&onne&ton
et!er one " ,o"".le
*ttac-e Partic!e
De"&r,ton of Defe&t Lo&aton D",la/e Defe&t
PLASMA TROUBLES*OOTING
8/19/2019 VIZIOTRAININGGNPSC10 (1)
90/122
9090
• *bnorma! Picture – bars, !ines, intermittent !ines, etc, can
be cause b" t-e F!e?ib!e Printe Circuit 8FPC9 bein#insta!!e incorrect!" at t-e ri)er connectors 8)ertica!
!ine9 or t-e K ri)er connector 8-ori+onta! !ine9 *!so co!
so!er at eit-er boars connectors or ba FPC at t-e
pane! itse!0 s-ou! be consiere
PLASMA TROUBLES*OOTINGINTERCONNECT
8/19/2019 VIZIOTRAININGGNPSC10 (1)
91/122
9191
CABLE DESCRIPTION
B
3
I
H+ +64 - Supp!" Va,.V to
&AD
? @ Connectin# between
K ri)e top an bottom
> @ Supp!" wa)e0orm on
pane!
0or operation
66 @ FT ri)in# si#na!
to ma5e wa)e0orm
67+ 68 - Va,Vs 0or K an
boar
6: @ .V supp!"
3 @ .V,E.V 0or (C an FTri)in#
8+ :+ 7 -
8/19/2019 VIZIOTRAININGGNPSC10 (1)
92/122
9292
W*EN CABLES ARE DISCONNECTED
E :o isp!a" 8no K wa)e0orm 9
2 1 4 T-e section o0 t-e boar w-ere t-e cab!e is isconnecte wi!! not s-ow t-e screen
. :o isp!a" 8 CT
8/19/2019 VIZIOTRAININGGNPSC10 (1)
93/122
9393
6 Verf/ #olta2e" of t!e "tan./ an rn &r&t"@ I"olate t!e
efe&t#e &r&t $t!ot mlt,le .oar "$a,"
8 No LED
a9 C-ec5 *C aapter 'se )o!ta#e meter to see i0 t-ere is enou#- )o!ta#e comin#
out 0rom t-e connector to t-e PS'A&
b9 (0 not, measure t-e *C out!et wit- a DV% (0 o5a"
c9 C-ec5 power cor 0or continuit" an t-e *C !ine 0i!ter, i0 app!icab!e
9 C-ec5 t-e output on PS'A& to %A&
: Am.er LED onl/
a9 C-ec5 %A& an PS 0or run comman an supp!ies
b9 Veri0" .V, VS an V* 0uses (0 necessar", rep!ace sustainer boars as a set
c9
8/19/2019 VIZIOTRAININGGNPSC10 (1)
94/122
9494
6 Verf/ #olta2e" of "tan./ an rn &r&t" I"olate t!e
efe&t#e &r&t $t!ot mlt,le .oar "$a,"
8 No #eo an no ao
a9 C-ec5 t-e %A& )ita!s Tr" i00erent inputs Ha)e a menu screenQb9
8/19/2019 VIZIOTRAININGGNPSC10 (1)
95/122
9595
7 Goo ao .t #eo !a" $!te "tat& lne %to, an
.ottom'a9 C-ec5 i0 it6s on a!! c-anne!s 8s-ou! on!" be on some i#ita! c-anne!s, not
on ana!o# c-anne!s9
b9 C-ec5 i0 it6s on a!! inputs
c9 Tr" i00erent sources
3 Goo ao .t #eo " "torte;.lrr/a9 C-ec5 i00erent sources
b9 C-ec5 a!! connections especia!!" #rounin#
c9 C-ec5 an c!ean LVDS cab!e an connector to ma5e sure it6s proper!"
seate on bot- ens 8Contro! &oar an %A&9
9
8/19/2019 VIZIOTRAININGGNPSC10 (1)
96/122
9696
6 No aoa9 C-ec5 spea5er settin# in menu
b9 C-ec5 auio connection
c9 C-ec5 spea5er connection
9 C-ec5 input source, tr" ot-er inputs
e9 Scope auio output
e9
8/19/2019 VIZIOTRAININGGNPSC10 (1)
97/122
9797
: *mmn2 no"e from ",eaer"
a9 C-ec5 i0 -ummin# present w-en on mute
b9 C-ec5 istance t-at -ummin# cou! be -ear 80eet awa" 0rom TV9
c9 C-ec5 spea5er connection, #roun !oops
9 C-ec5 input source
e9
8/19/2019 VIZIOTRAININGGNPSC10 (1)
98/122
9898
6 Before re,la&n2 M;B an;or IR;B0 9 remote not
$orn2a9 Point t-e remote at a i#ita! camera or ce!! p-one camera an se!ect an"
remote button w-i!e !oo5in# t-rou#- t-e )iew0iner Kou s-ou! see t-e
LD 0!as-in# (0 not, remote is most !i5e!" ba
b9 C-ec5 (< connection to $e"pa or %A& epenin# on moe!
c9 C-ec5 $e"pa connection to %A& i0 it app!ies
9 C-ec5 i0 sie buttons wor5 – i0 not, button ma" be stuc5 (0 so, remo)e rear
cabinet measure )o!ta#es to %& w-en buttons presse
e9 (0 remote is pro#ramme to anot-er e)ice see i0 it wor5s
09 Su##est to rep!ace %& i0 a!! t-e abo)e c-ec5s #oo
8 Re,la&e MB an;or IR;B or t!e/re 2oo0 9 "ome.tton" $or an ot!er" onta9 C-ec5 i0 sie buttons wor5 – i0 not, button ma" be stuc5
b9 C-ec5 $e"pa connection to %A&, i0 app!icab!e
c9 Su##est to rep!ace remote i0 a!! t-e abo)e c-ec5 #oo
SPECIAL INSTRUCTIONS VM>4P*DTV64A
8/19/2019 VIZIOTRAININGGNPSC10 (1)
99/122
9999
*DMI INPUT ISSUE
For t-is moe!, t-e same HD%( pro#ram or source mi#-t
s-ow up on a!! HD%( inputs w-en "ou are tr"in# to
switc- to a i00erent input (n orer 0or t-is to wor5, t-e
TV must be turne o00 an t-en on a#ain be0ore "ou canswitc- to anot-er input
For e?amp!e, i0 "ou want to switc- 0rom a DVD p!a"er on
HD%( E to a sate!!ite si#na! on HD%( 2, t-e TV must beturne o00 0irst (0 not, t-e DVD p!a"er picture 0rom HD%(E
wi!! sti!! s-ow on a!! ot-er HD%( inputs
PLASMA C*ASSIS OVERVIEWVM>4P(*DTV64A:-7 YEARS
8/19/2019 VIZIOTRAININGGNPSC10 (1)
100/122
100100
K Sustain Sustain%ain Power Supp!"
*uio
'pper ri)ers
Lower ri)ers
K Dri)ersCon tro! &
%ain &oar
SustainK Sustain
Lo#ic
Tuner
*uio PS
K Dri)ers 'pper Dri)ers
Lower Dri)ers
*uioDi#ita! PC&
PLASMA C*ASSIS OVERVIEWP;S VM>4P(*DTV64A
8/19/2019 VIZIOTRAININGGNPSC10 (1)
101/122
101101
PAS 1
PAS E
PAS 2
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
V*
VS
PLASMA C*ASSIS OVERVIEWVP347(*DTV64A8 YEARS
8/19/2019 VIZIOTRAININGGNPSC10 (1)
102/122
102102
%ain
PowerSupp!"
Sustain
K Sustain
K Dri)ers
Dri)ers
*uio PS
Contro!
&oar
Spea5er Spea5er
%ain &oar
SPECIAL *ANDLING (OR PLASMA TVSGENERAL
8/19/2019 VIZIOTRAININGGNPSC10 (1)
103/122
103103
• &e0ore puttin# t-e TV own on t-e 0!oorAtab!e, ma5e certain t-at "ou -a)e
a so0t b!an5et or equi)a!ent on t-e sur0ace
• 7ear SD protection prior to touc-in# an" boars to pre)ent an
e!ectrica! isc-ar#e, w-ic- wi!! ama#e t-e parts
• *0ter remo)in# t-e bac5 co)er, be sure to rep!ace some o0 t-e screws,securin# t-e 0rame an t-e be+e!, to pre)ent t-e 0rame 0rom separatin#
an potentia!!" 0a!!in# out :ot a!! sets pro)ie t-is option Consier
puttin# t-e bac5 co)er on wit- a 0ew screws
• 7-en !i0tin# t-ese TVs, ma5e certain t-at t-e be+e! an 0rame are -e!
secure!" in p!ace, prior to !i0tin# (t is -i#-!" recommene t-at t-e Ser)ice
Pro)ier rep!ace t-e co)er an secure it wit- at !east 4 screws on eac-
sie o0 t-e TV to insure t-at t-e pane! oes not separate 0rom t-e 0rame
SPECIAL *ANDLING (OR PLASMA TVS %&ont'GENERAL
8/19/2019 VIZIOTRAININGGNPSC10 (1)
104/122
104104
• 7-en remo)in# t-e TV 0rom a stan, o not s!ie t-e TV o00 o0 t-e
stan Li0t t-e TV up an mo)e it to a)oi scratc-in# t-e 0urniture
•
8/19/2019 VIZIOTRAININGGNPSC10 (1)
105/122
105105
• Defne0 Loo5 at t-e s"mptom care0u!!" an etermine w-at circuits cou! be
causin# t-e 0ai!ure 'se "our senses Si#-t, Sme!!, Touc- an Hearin# Loo5 0or
burne parts an c-ec5 0or possib!e o)er-eate components Capacitors wi!!
sometimes !ea5 ie!ectric materia! an #i)e o00 a istinct oor Frequenc" o0 power
supp!ies wi!! c-an#e wit- t-e !oa, or !isten 0or re!a" c!osin# etc
• Lo&ale0 *0ter care0u!!" c-ec5in# t-e s"mptom an eterminin# t-e circuits to
be c-ec5e an a0ter #i)in# a t-orou#- e?amination usin# "our senses t-e 0irst c-ec5
s-ou! a!wa"s be t-e DC Supp!" )o!ta#es to t-ose circuits uner test *!wa"s con0irmt-e Supp!ies are not on!" t-e proper !e)e! but be sure t-e" are noise 0ree (0 t-e
supp!ies are missin# c-ec5 t-e resistance 0or possib!e s-ort circuits
• I"olate0 To 0urt-er iso!ate t-e 0ai!ure c-ec5 0or t-e proper wa)e0orms wit- an
osci!!oscope to ma5e a 0ina! etermination o0 t-e 0ai!ure Loo5 0or correct *mp!itue
an Timin# o0 t-e si#na!s a!so c-ec5 0or t-e proper Dut" C"c!e o0 t-e si#na!sSometimes #!itc-es or roa bumps wi!! be an inication o0 an eminent 0ai!ure
• Corre&t> T-e 0ina! step is to correct t-e prob!em &e care0u! o0 SD an ma5e
sure to c-ec5 t-e DC Supp!ies 0or proper !e)e!s %a5e a!! necessar" aNustments
an !ast!" a!wa"s per0orm a Sa0et" *C Lea5a#e Test be0ore returnin# t-e prouct
8/19/2019 VIZIOTRAININGGNPSC10 (1)
106/122
106
GENERAL IN(ORMATIONGENERAL IN(ORMATION
C!a""" Ver"on Ientf&atonC!a""" Ver"on Ientf&aton
8/19/2019 VIZIOTRAININGGNPSC10 (1)
107/122
107107
• 7-en orerin# parts be sure to use t-e comp!ete moe! number as
we!! as t-e correct seria! number ata, w-ic- is t-e 0irst B@I a!p-a
c-aracters 8!etters not numbers9• ?amp!e o0 t-e e?ception –
:orma!!" "ou use t-e 0irst ?-H !etters an not t-e remainin# number
sequence *t times t-e TV is re0urbis-e an t-e" ma" a a 2 pre0i?
in t-e 0ront o0 t-e ori#ina! seria! number T-e ru!e o0 t-umb is i0 t-e
seria! pre0i? 8letter" onl/9 is J i#its, s5ip t-e 0irst two !etters an start0rom t-ere (0 t-e seria! pre0i? 8letter" onl/9 is E/ i#its, a#ain s5ip t-e
0irst two !etters an start 0rom t-ere P!ease see e?amp!e 0rom be!ow
• LP$F&L/J/E4B/@ T-is is t-e ori#ina! seria! number wit- B a!p-a
c-aracters
• &
8/19/2019 VIZIOTRAININGGNPSC10 (1)
108/122
108108
• ;ur sincere t-an5s #oes out to (nus"s Tec-no!o#" (nc 8(T(9
0or t-eir support in ma5in# t-is trainin# pro#ram possib!e7e cou!n6t -a)e one it wit-out t-em
• (T( was appointe b" V((; as t-eir a0ter@sa!es support
mana#ement 0irm T-e" aut-ori+e, train, pro)ie parts,
support an process c!aims 0or t-eir in@warrant" ser)icenetwor5 (0 "ou are intereste in becomin# aut-ori+e 0or
V((; repairs, p!ease contact t-em to request an
app!ication
(T(
E@I//@.23@E/I4
-ttp>AAwwwitiwor!wiecom
Vo Part D"tr.tor"Vo Part D"tr.tor"
8/19/2019 VIZIOTRAININGGNPSC10 (1)
109/122
109109
NEW AUT*ORIZED REPAIRS ONLY0
• NEW SmartProcurement Porta!>
OUT O( WARRANTY REPAIRS0
• *:D wwwanrewse!ectronicscom 8I//9 2IJ@/1//
• CCFL 7* wwwuenetAwebsite 8I//9 34I @ 33.B
• V(P* www)i+partscom 8IBB9 .EB@B231
NEW NEW At!ore Ser#&e Center B"ne""At!ore Ser#&e Center B"ne""
http://www.andrewselectronics.com/http://www.ccflwarehouse.com/http://www.encompassparts.com/http://www.moduslinkptstvboards.com/http://www.shopjimmy.com/http://www.ued.net/websitehttp://www.vizparts.com/http://www.vizparts.com/http://www.ued.net/websitehttp://www.shopjimmy.com/http://www.moduslinkptstvboards.com/http://www.encompassparts.com/http://www.ccflwarehouse.com/http://www.andrewselectronics.com/
8/19/2019 VIZIOTRAININGGNPSC10 (1)
110/122
110110
• 7-ene)er possib!e use NEW 6s SmartProcurement 0or orerin# parts
• &e sure to recei)e prior aut-ori+ation w-en orerin# t-ose parts t-atrequire appro)a! or wou! put "our estimate o)er t-e pre@set !imit
• (0 "ou require an o)er@aut-ori+ation appro)a! because "our estimate wi!!
e?cee "our pre)ious!" aut-ori+e appro)a!, e#, aitiona! !abor, parts,
mi!ea#e compensation, etc, "ou %'ST request immeiate appro)a!
be0ore orerin# parts or continuin# wit- t-e repair
• Contact "our
8/19/2019 VIZIOTRAININGGNPSC10 (1)
111/122
111
REPLACEMENT PANEL ORDERSREPLACEMENT PANEL ORDERS
NEW NEW Panel Orer Pro&e""Panel Orer Pro&e""
Panel Re"or&e Gelne"Panel Re"or&e Gelne"
8/19/2019 VIZIOTRAININGGNPSC10 (1)
112/122
112112
7e nee "our assistance in pro)iin# in0ormation 0or t-e sourcin# o0 pane!s
0or t-e repair o0 LCD moe!s
P!ease pro)ie t-e 0o!!owin# in0ormation w-en p!acin# an orer 0or a LCD
Pane!
Rere Informaton0
• &ran name, moe! number an pane! si+e, !ocate on t-e bac5 o0 unit
• Pane! (enti0ication in0ormation !ocate on t-e LCD pane! 8p-otos o0 !abe!s
are appreciate9
• mai! t-e comp!ete Pane! newpartspane!orersnewcorpcom
•
8/19/2019 VIZIOTRAININGGNPSC10 (1)
113/122
113113
Sam,le Otlne of Rere Informaton for LCD an Pla"ma TV"
• &ran :ame o0 TV %FG – SONY
• %oe! :umber o0 TV – =DL74S7644
• Description, inc!uin# si+e – 74 LCD Panel
• %0# o0 Pane! – AUO
• Pane! %oe! :umber – T:635W48
• Pane!6s )ersion or re) coe – V3
See t!e ,&tre" an a2ram on t!e follo$n2 ,a2e" for t!e lo&aton" of
entf/n2 nm.er"
Panel Re"or&e Gelne"Panel Re"or&e Gelne"
8/19/2019 VIZIOTRAININGGNPSC10 (1)
114/122
114114
• Ba& of TV
&ran :ame o0 TV %0r Comp!ete %oe!
:umber o0 t-e TV
8/19/2019 VIZIOTRAININGGNPSC10 (1)
115/122
Panel Re"or&e Gelne"Panel Re"or&e Gelne"
8/19/2019 VIZIOTRAININGGNPSC10 (1)
116/122
116116
AUO Panel la.el
P*:L %FG
P*:L %;DL :'%&
8/19/2019 VIZIOTRAININGGNPSC10 (1)
117/122
117117
C! Me O,to %CMO' Panel La.el
Pane! %0r Pane! %oe!
:umber
Pane!
8/19/2019 VIZIOTRAININGGNPSC10 (1)
118/122
118118
Sam"n2 Panel La.el
Pane! %oe!
number Pane! %F<
Panel Re"or&e Gelne"Panel Re"or&e Gelne"
8/19/2019 VIZIOTRAININGGNPSC10 (1)
119/122
119119
LCD PANEL RE)UEST (ORM
• &
8/19/2019 VIZIOTRAININGGNPSC10 (1)
120/122
120
Conta&tConta&t l"tl"t
NEW NEW CONTACT LISTCONTACT LIST
8/19/2019 VIZIOTRAININGGNPSC10 (1)
121/122
121121
If /o nee to no$ t!e name an
&onta&t nformaton of t!e NEW
Re2onal Ser#&e Mana2er n /orarea+ ,lea"e "to, ./ t!e NEW
Boot! rn2 t!e Trae S!o$
8/19/2019 VIZIOTRAININGGNPSC10 (1)
122/122
T*AN= YOU@@T*AN= YOU@@