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    CHAPTER 1

    INTRODUCTION

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    INTRODUCTION

    The organizational study is limited to acquire the knowledge regarding the function as well as

    the managerial aspects of THE TRAVANCORE COCHIN CHEMICALS LIMITED

    ,UDYOGAMANDEL,KERALA.

    Organizational study is the systematic study and careful application of knowledge about how the

    people as individuals and as groups act within an organization. An organizational study

    encompasses the study of organizations from multiple view point methods, and levels of

    analysis.

    Whenever people interact in an organization many factors come into play. like all modernist

    social sciences organizational studies seek to control predict and explain.

    The organizational study was done as partial fulfillment of the requirement for the award of

    Master of Business Administration(MBA). The chief objective of the study id to understand the

    working of various department functions during a particular period and the concept of

    organization.

    1.1 SCOPE OF STUDY

    The study was limited to Travancore-Cochin Chemicals Limited.,Udyogamandal. The study was

    to get a general awareness of the function of the various departments and management of TCC

    Ltd. The period available for the study was limited .There are many departments like marketing,

    materials, finance, operations and technical services Etc. the attaining of information about

    different departments helped to analyze the strengths , weakness ,opportunities and threats of the

    company.

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    1.2 OBJECTIVES OF THE STUDY

    The objective of the organization study includes the following:

    To understand the organizational structure and the working of the various functional

    departments.

    To have an exposure to the work environment.

    To understand the overall performance of the company.

    To make an analysis of the organizations performance.

    To study the relevance of TCC on chemical industry field in Kerala.

    1.3 SIGNIFICANCE OF THE STUDY

    The main significance of the study are;

    The study attempt to understand the performance of different departments.

    To understand the quality assurance of the organization.

    To understand financial position of the organization.

    Getting an organizational exposure.

    To understand the market position of the organization.

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    1.4 METHODOLOGY

    It is an overall operation framework, which help to collect the required data. The

    methodology used in the study involves the collection data through primary and

    secondary means within the given time period.

    PRIMARY DATA

    It refers to the first data collected from primary sources .The primary sources of

    data collection were direct personal interview with managers of concerned

    department,official staff and workers of the company.

    SECONDAY DATA

    Data which are not originally collected but rather obtained from published or

    unpublished sources includes:

    1. Company records

    2. Annual records

    3. Official sites of the company

    4. Internet

    The collected primary data and secondary data were used in the

    preparation of this organizational report.

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    1.5 PRINCIPLES OF ORGANIZATION

    Principles means the theoretical basis on which something is built up.The theoretical basis is

    formulated from fundamental truth. Some of the important principles to be followed for

    developing efficient organization are:

    Principles of unity of objective

    Principles of specification

    Principles of coordination

    Principles of unity of command

    Principles of span of control

    Principles of exception

    Principles of flexibility

    Principles of simplicity

    Principles of communication

    Principles of efficiency

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    1.6 REQUISITES OF A GOOD ORGANISATION

    The organizations are born out of a necessity for clear well defined system or structure, which

    people require for execution of their responsibilities. It helps them to relate to each other,co-

    ordinate their activities and achieve the organizational goals . it minimizes confusion natures

    suitable and maximizes effectiveness.

    For proper function of the organization certain requisites are to be fulfilled .They are as follows.

    The objectives are to be clear, candid and well defined and the organization must have a

    capacity to achieve it.

    All activities therein must be properly coordinated.

    Organization must be complete, it should include all essential activities.

    The communication system within the organization must be effective.

    The span of controls at all levels must be reasonable.

    There should be a provision for future expansion.

    All activities and functions should follow strict procedures.

    There should be proper diversion of authority and responsibility.

    1.7 LIMITATIONS OF STUDY

    The limitations of the study are the following:

    TCC is a large chemical industry; as such accurate data regarding the internal affairs of

    the company are not easily available.

    The available data is not sufficient to get the desired result.

    As a vast coverage is needed for getting the desired results time is a limiting offer.

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    CHAPTER 2

    PROFILES

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    2.1 INDUSTRY PROFILE

    INTERNATIONAL SCENARIO

    The world chlor-alkali industry is growing .The chemical industries are growing faster in the

    world. The chemical industry plays a vital role in the production of many manufacturing goods.

    The industry provides a tremendous variety of materials to other manufacturers. Major products

    of the industry include detergent, drugs, fertilizers, food preservatives, flavoring and paper , fine

    chemicals etc.

    Most major chemicals are basic chemicals used in many countries .It is used to produce fertilizer

    and other chemicals other basic chemicals include chlorine and sodium hypochlorite.

    The production has become increasingly concentrated in multinational corporations which have

    plants and offices in a number of countries. To achieve low cost of production, the companies

    locate their factories in developing countries where raw materials are readily available. Many

    basic chemicals are produces in developing countries by factories of multinational firm. But

    chemicals requiring advanced production methods are made in industrialized countries.

    In international scene, increased scene, increased production of papers, aluminum, soap and

    detergent naturally leads to increased requirement of caustic soda.

    In the world scenario, the Green Peace Movement was seeking the phase out of chlorine usage,

    especially the CFC compounds. This has resulted in closing down in Europe and restricted the

    production in North American Plants. With the drop in international production, the International

    price of caustic soda was steadily rising. The caustic which was sold for a more 50$ per tones

    has gone up to 300$ per tones.

    The international market operates in the context of demand supply prevailing from time to time,

    situation of surplus and shortage are cyclical as a result of which international prices is common

    and drop in import duty often by steep drop in price of the chemical.

    Though the demand for chlorine is growing fast the demand of caustic soda is not so promising.

    Hence the units in the gulf and western countries are selling caustic soda at a cheaper rate.

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    MAJOR COUNTRIES PRODUCING CAUSTIC SODA

    - USA - FRANCE

    - RUSSIA - CHINA

    - INDIA - GERMANY

    - CANADA - JAPAN

    INDIAN SCENARIO

    In India, caustic soda is produced by electrolysis process. The manufacture of caustic soda

    started during 1940 in the country. The growth was rather slow during the 1960s and after the

    growth picked up substantially .Today there are about 38 chlora alkali units in India.

    MAJOR SOUTH INDIAN CHLORA-ALKALI UNITS

    Chemplast, Tamilnadu

    Chemfab Alkalies Ltd. Pondicherry

    Southern petro Chemical Industries Corp.Ltd.Chennai

    Kothari Petro Chemicals Ltd. Chennai

    Sree Royal Seema Alkalies & Allied Chemicals ,Andhra Pradesh

    BILT, Karnataka

    DCW Ltd, Metur

    TCC Ltd, Kerala

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    STATE SCENARIO

    Caustic soda is one of the basic inorganic chemicals manufactured from common salt caustic

    soda; Hydrochloric acid and sodium hypochlorite are the products.

    In the Kerala state, TCC is the only Chlora-Alkali industrial unit and has a production capacity

    of 175 MT Caustic Soda per day. There are many small scale industries in the state which

    consumes caustic soda for the production of soap, detergents etc. Because of high transportation

    cost . it is not possible to export caustic soda in large volume from the state. TCC is the only one

    chlor alkali unit in the state and it is employing environment friendly and energy efficient

    technology. Chlorine is a basic material required for water purification and without chlorine the

    water workers will not be able to supply good drinking water to the public.

    TCC SERVING THE NATION

    TCC is employing 786 persons directly and many more indirectly. Its products find extensive use

    in manufacture of day to day consumable articles. Chlor-alkli products are basic chemicals used

    in the manufacture of plastic, paper, textiles, insecticides and pharmaceuticals. Many chemical

    industries in the state depend on TCC for supply of caustic soda Hydrochloric acid, Chlorine &

    Soda bleach.

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    2.2 COMPANY PROFILE

    INTRODUCTION

    The Travancore Cochin Chemicals Ltd, popularly known as TC Ltd is a state public sector

    undertaking owned by the government of Kerala.TCC is situated at Udyogamandal in cochin

    Industrial belt. Incorporated in 1951, TCC is one of the oldest chlora-Alkali unites in the

    country.TCC is a large chemical industry engaged in the manufacture and marketing of caustic

    soda, chlorine, Hypochlorite acid, soda bleach and related chemicals. TCC is an ISO 9001-2000

    certified company. The company supports a large number of Industrial units of strategic

    importance by supplying basic chemicals.

    CORPORATE HISTORY OF TCC LTD

    The Travancore Cochin Chemicals Ltd was established in 1951 and started commercial

    production in 1954 with an installed production capacity of 20 tones of caustic soda per day. The

    idea of establishing the unit was conceived by M/s Shehasayee Brothers the managing agent of

    FACT. This was for to supply HCL to FACT for making Ammonium Chloride utilizing

    Ammonia from their newly started plant. FACT and MCIC (mettur chemicals and Industrial

    Corporation) registered as a joint venture company under the name Travancore Mettur

    Chemicals (TMC) in 1950. The partnership was unable to complete the project due to shortage of

    finance.TMC has taken up their problem with the Travancore Cochin state government. By that

    time two other companies(Hindustan Industries Ltd.(HIL)& Indian Rare Earth Ltd(IRE)) were

    setting up their plants at Udyogamandal with a view to receive chlora alkali products from TMC.

    As the stoppage of TMC could affect three major companies the Travancore Cochin State

    government gave financial assistance to TMC and the company was renamed as Travancore

    Cochin Chemicals (TCC) in 1951.

    Travancore Cochin Chemical (TCC) is the first unit in India to manufacture Rayon grade

    Caustic soda. The company has implemented a number of technical renovations to improve

    productivity of the plant. They now use membrane cell Technology for their production. At

    present TCC has production capacity of 175 TPD of caustic soda.

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    PRESENT SITUATION

    TCC is the only one chlor-alkali unit in Kerala. In India, there are approximately 40 Chlor-Alkali

    units as competitors. TCC owns 109 acres of land and around 786 employees are working in

    three shift plants are functioning by utilizing full capacity. The company has helped in attracting

    new industries to Kerala in past like Indian Rare Earth Ltd, Hindustan Insecticides Ltd,

    Hindustan News print Ltd , Kerala minerals & Metals Ltd etc. though assuring the availability of

    raw materials.

    PRESENT CAPITAL FORMATION

    INVESTORS SHARE IN PERCENTAGE

    Government of Kerala 80%

    KSIDC 17%

    FACT 2%

    Vinly Investment Ltd, Chennai 1%

    Total 100%

    INDUSTRIAL INFRASTRUCTURE

    The company is conveniently situated at Udyogamandal .Industrial area in Kerala state on

    the river bank of Periyar. Out of the 109 acres of land which the company owns include 20 acres

    leased out of M/s BSES Kerala power Ltd on which company receives lease rent. In addition to

    the plant and building it has a full-fledged housing colony for accommodation of employees. The

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    company is having a water treatment plant which draw from Periyar River with a capacity of 5

    mgel.

    CORPORATE MISSION

    TCC is committed to supply quality chemicals at competitive prices to customers satisfaction.

    Concern for environment and safety are our priorities we intended to achieve,

    Utmost level of conservation of all resources including energy.

    Cost effectiveness in all operations.

    Regular up-gradation of technologies used in processing.

    Compliance with laws & statutory regulation.

    Capacity up gradation by 50 TPD.

    Production of Sodium Chloride.

    CORPORATE OBJECTIVES

    The corporate objectives of TCC Ltd are the following

    To produce & Market Caustic Soda and allied chemicals economically and in an

    environmentally sound manner.

    To maintain optimum use level of efficiency and productivity and to secure optimum returns on

    investment.

    To maximize profits from projects taken up.

    To continuously improve the plant and operational safety and to work within the emission

    limits set up by pollution control board.

    To continuously up grade the quality of human resources of the company and to ensure

    organizational development.

    To ensure corporate growth by expansion and diversification.

    To care for the community around.

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    QUALITY POLICY OF TCC

    We are committed to enhance customer satisfaction by providing products and related

    services complying with a continually improving quality management system.

    ENERGY POLICY

    We are always committed to conservation of energy by all possible means. To

    accomplish our mission we strive for :

    Technological up-gradation reduce specific energy consumption

    Conducting energy conservation studies including energy audit & adopting the apt measures for

    conserving energy

    Contacting other organizations & enriching our experience on energy conservation

    Using renewable energy sources to the external possible

    Disseminating knowledge &information on energy conservation to our employees

    Low energy fuels also to be tried depending up on feasibility.

    HEALTH & SAFETY POLICY

    TCC is committed to provide a work every one of its efforts to manufacture high quality

    products at competitive price. The company will comply with all statutory requirements

    in this regards.

    The company will provide a work environment in which identified hazards are controlled

    if elimination is not feasible whenever necessary.

    Accident prevention is the direct responsibility of the Line Management & will be an

    important criterion for performance appraisal Line Management will ensure that all

    safety measure are incorporated in the operating and maintenance procedure as well as in

    any process technology changes in the plant / infrastructure.

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    Consideration of health & safety will be given proper weight age in selection and

    deployment of the personnel.

    The company will ensure that health and safety aspects are given due consideration in

    decision regarding purchase of plant equipments machinery and materials.

    Every employee of the company shall perform his / her job adopting safety and proper

    work methods and using appropriate safety equipments understanding that their career

    advancement is linked with safe performance.

    Contractors, sub-contract workers, transporters and visitors entering the factory shall be

    required to observe health & safety practices of the company in all their activities

    All contract jobs will be carried only through the laid down procedures with appropriate

    supervision

    The company will carry out safety audits, risk assessment studies, emergency mock

    drills, and periodic assessment of health of its employee as well as status of environment

    & implement remedial measures.

    Employee, consumer & public awareness where necessary will be imparted with the

    required education, training & returning on safety & health aspects related to the process

    and products.

    The company will include a resume of its health & safety performance in its annual

    reports.

    Since the success of the company depends on the health & safety of its imperative

    that work place hazards be identified appropriately evaluated and effectively controlled to

    achieve this goal whole hearted co-operation of its is solicited for this.

    GROWTH OF TCC

    1956 A continuous caustic Fusion plant with a capacity to produce 20 tonesof caustic soda per day was added

    1958 A chlorine liquefaction plant wa added mainly to meet demand from

    the newly set up plant of Hindustan insecticides Ltd ,Udyogamandal.

    1960 Production of caustic soda was raised to 30 tons per day

    1963 The caustic soda capacity was raised to new level of 40 tons per day

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    day. The company established a new unit for the manufacture of

    Sodium Hydrosulphate with rated capacity of thirty per day raised to 60

    Tones per day.

    1967 The third stage of expansion capacity was raised to 60 TPD

    1970 A 60 TPD CCF plant was set up. The sets its own water treatment plant

    1975 Fourth stage expansion a new 100 TPD caustic soda plant employing

    Mercury cell Technology which was installed from Germany.TCC started its

    started its own water treatment plant.

    1975-80 Exported commercial Hydrochloric acid to gulf countries

    1983 Installed indigenously developed plant to recover mercury from

    Effluents.

    1987 Installed Hydrogen firing system

    1988 Replacement of Graphite anodes by titanium anodes

    1990 Brine dechlorination unit commissioned

    1992 A research and development section was set up

    1997 The company commissioned 100 TPD caustic soda plant in technical

    collaboration with ASAHI GLASS company of Japan using the

    Membrane Cell technology. The advantage of membrane cell technology

    was that the energy consumption got reduced by 30% and avoided the

    the use of mercury

    2000 The company set up a brine purification plant

    2002-03 The Company was increased its production capacity of membrane cell

    Plant 125TPD

    2004-05 25 TPD caustic soda plant employing membrane cell technologies from

    M/s UHDE, Germany was commissioned

    2005-06 25 TPD caustic soda plant employing membrane cell technology from

    M/s UHDE, Germany was commissioned

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    ACHIEVEMENTS

    TCC is always in the forefront to adopt and incorporate the latest technology in its

    plants. Several innovative and modernization schemes were implemented to achieve higher

    production and productivity energy conservation environmental protection and economy inputs.

    TCC has been dynamic to be proactive to market conditions and thus to came out as a profitable

    public sector undertaking TCC was bestowed with various awards for excellent performance

    with regards to productivity, energy conservation and environmental protection which is

    considered as an award for commitment rather than for efficiency.

    1981 Best performance award for safety in the state from directorate of

    Factories and boilers, Government of Kerala

    1988-89 Best pollution control award under group Heavy Inorganic Industries

    In Kerala from Kerala state pollution control board

    1989 Award for best performance in safety in India under: chemical Industries

    group from national safety council

    1989-90 Prize for productivity from Kerala state productivity council

    1993 Best performance award for energy conservation in the state of Kerala

    under group Chemical and Fertilizers above 3000 KVA from

    Government of Kerala

    1994-95 Best performance awards for the productivity in the state of Kerala

    under group Large Industries from Kerala state productivity council

    1998 Best performance award for energy conservation in the state of Kerala

    under group Major Industries from energy management centre,

    Government of Kerala

    1998 Performance award for energy conservation under group Chlora-Alkali

    Sector Ministry of power, Government of India

    2003 Kerala state energy conservation award in the category of Large Scale

    Industries

    2005 National Energy conservation award Chlor Alkali Sector

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    2008 Pollution Control award from Kerala state Pollution Control Board

    ORGANIZATION STRUCTURE

    The organizational structure involves arrangement of activities and assignment of personnel to

    these to achieve organizational goals. It is a way by which various parts of an organization are

    tied together in a coordinate manner and it illustrates the various relationship among various

    levels of the hierarchy within the organization as well as horizontal relationship among various

    aspects of the organizational operations. As well planned organizational structure results in better

    use of resources.

    An organizational structure is a mostly hierarchial concept of subordinates are a number of

    clustered entitles. The structure of an organization is usually set up in one variety of styles,

    dependent on their objectives and ambience organizational structure allows the expressed

    allocation of responsibilities for different functions and process to different entities. A good

    organizational structure is needed so that:

    a. Each individual in the organization is assigned a role , responsibility and necessary

    authority. Each person who is assigned to an activity must know his position, his role and

    relationship with others.

    b. The activities of all individuals are coordinated and integrated into a common pattern in

    order to achieve the organizational objective. Organization is needed for the purpose of

    integration of diverse activities in a cohesive manner.

    c. The optimum use of human skill and efforts is achieved. It helps in smooth operations

    and smooth flow, thus avoiding bottlenecks, idle time and idle machine.

    The organizational structure of TCC is shown in the figure. The present organizational

    structure of the company has proven to be effective in conducting operations at its optimum

    level. The staff structure encourages team work and good internal relationship. Unity of

    command is maintained throughout the organization.

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    ORGANIZATIONAL CHART

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    2.3PRODUCT PROFILE

    Caustic soda, Chlorine, Hydrochloric acid, Caustic soda flakes and sodium hypochlorite are the

    products of the company. Caustic soda, Chlorine and Hydrochloric Acid from the backbone of

    chemical industry. These are impotent to the countrys economy very much like steel and

    cement. Major products and their production capacity is explained below;

    MAJOR PRODUCTS AND PRODUCTION CAPACITY

    PRODUCTS PRODUCTION CAPA CITY

    (TONES PER ANNUM)

    Caustic Soda Lye 57,750

    Liquid Chlorine 23760

    Commercial Hydrochloric acid 1,27,742

    Caustic Soda Flakes 33,000

    Sodium Hypochlorite 15,000

    TCCs main raw materials are common salt (sodium chloride), electricity and water.

    The company requires about 2650 units of electricity and 1.72 tons of raw salt per tones of

    caustic soda produced common salt is mainly produced from Kacch in Gujarath and Tamilnadu.

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    PRODUCT: 1

    CAUSTIC SODA (NaOH)

    It is a basic alkali. It is used in the manufacture of products like soap, paper, and

    textilesetc. caustic soda lye obtained from membranes cell is a clear colorless, odorless and

    soapy liquid. TCC is producing two type of caustic soda lye of concentration 32% and 50%.

    USES INDUSTRIES SERVED

    A chemical for dissolving out extraneous matter from

    Wood for preparing pure cellulose and for the preparationOf alkali cellulose and for the production of viscose

    Solution

    Rayon & Rayon Pulp

    A chemical for preparing pure cellulose by dissolving out

    extraneous matter.

    Paper, News print & Pulp

    As saponification agent Soap

    In bleaching, dyeing and mercerizing Textiles

    As cleaning agent Heavy chemicals

    For refining petroleum fractions Petroleum refining

    Reagent for production of various organic chemicals Minerals and rare earth

    elements

    PRODUCT: 2

    CHLORINE (Cl2)

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    Chlorine, a co-product obtained in the manufacture of caustic soda is an equally important basic

    chemical. It Is a renowned water purifying chemical. It is a greenish yellow gas. Chlorine is sold

    after liquefying. Chlorine has got a pungent smell and liquid chlorine is amber in colour.

    USES INDUSTRIES SERVED

    Producing insecticides (DDT,BH etc)and pesticides Insecticides

    Purifying drinking water and sterilizing sewage effluents. Water purification

    As a bleaching agent Sugar, paper & pulp, Textiles

    For manufacturing PVC and allied co-polymers Plastics

    For producing a variety of organic chlorine compounds Fine chemicals

    For upgrading titanium contents Mineral processing

    PRODUCT: 3

    HYDROCHLORIC ACID (HCL)

    Hydrochloric acid produced by TCC is of high purity and finds application in number of

    chemical industries and it is yellowish green in colour. The HCL produced has concentration 30-

    33%.

    USES INDUSTRIES

    For the production of Ammonium Chloride and in manufacture

    of Phosphoric Acid

    Fertilizers

    A cleaning agent in galvanizing Engineering

    For hydrolyzing starch in to sugar Starch industry

    In monazite processing for the separation of rare earths as chlorides

    From thorium

    Minerals processing

    PRODUCT: 4

    SODIUM HYPOCHOLRITE

    Sodium Hypochlorite, commonly known as Soda Bleach, finds its application in bleaching, as a

    disinfectant and also in the extraction of rare earth elements. It is a pale yellowish colour liquid.

    Soda bleach is the only branded product of TCC. TCC is producing soda bleach under the brand

    name Ekoclean .

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    \

    USES INDUSTRIES SERVED

    As a bleaching agent Textiles, pulp and papers

    As a germicide and cleaning agent Hospitals

    For sterilization Hospitals

    PRODUCT: 5

    CAUSTIC SODA FLAKESCaustic soda lye is concentrated to 98-99% NaOH and converted to flakes in a continues, Caustic

    fusion plant (CCF). It is a white deliquescent solid in flakes form. Caustic soda flakes have also

    the concentration 98-99% NaOH.

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    CHAPTER 3

    DEPARTMENTAL STUDY

    DEPARTMENTAL STUDY

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    3.1 HRD / TRAINING DEPARTMENT

    Department structure

    Human resources is considered as the most vital asset of an organization. TCC has a well defined

    employee power which helps the organization to perform well in the markets. Human resource

    department is headed by manager (HRD). He is responsible only for training and development M

    (HRD) id reporting to Assistant General Manager (HR).

    MAIN FUNCTIONS OF HR / TRAINING DEPARTMENT

    a. Identifying training needs

    b. Arrangement requirement training

    c. Maintaining the training record

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    DF

    AGM (HR)

    M (HR&W)

    DM (CS)

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    SCOPE

    The procedure covers all aspects of training. Arrange suitable training for employees for

    updating skills based on the identified training needs.

    Training advisory commitment is responsible for suggesting training requirements of the

    various department and disciplines

    Formulating training programs on yearly basics.

    The committee propose a training calendar every year

    Training needs for the years are identified and recorded by the department the head.

    The details are handed over to the training department by respective department head. Training

    department does compilation of the identified training needs of the employees. Necessary

    training programs are arranged by training department to later the identified training needs of the

    employees.

    Training department organize training programs using internal faculty or engaging faculty from

    reputed organization. The training department in consultation with concerned department heads

    organizes in house training programs on special requirements. When employees attend training

    programs conducted in house. A feedback about the usefulness of the training is obtained and

    consolidated. The concerned department had evaluates the feedback from the participants after a

    period of 2-3 months to ascertain the effectiveness of the training program.

    Employees are also sent for training to other reputed institutors nominations for sending

    employees for training in such institutions outside the company are put up for approval of the

    appropriate authority as per the guidelines outside programs submits a feed back on the trainee

    undergone the training department.

    The achievement against annual training calendar is reviewed half yearly by department helps

    for the number of programs held, number of employees participated for each programs the

    highlights of training effectiveness, feedbacks..etc.

    The training department maintains a register on the training program attended by the employees.

    Training department maintains the format received from participants after getting it evaluated by

    the concern department head regarding the effectiveness of training. The managerial personnel of

    the company are imparted training to improve their managerial capabilities at the HRD center of

    the company and outside institutes depending upon the needs identified by the head of the

    department.

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    TCC use both on the job and off the job training methods fo training the employees.

    GENERAL TRAINING

    In order to provide this type of training, one has to determine what is the trainees growth

    potential, up to what level to be done and requires evaluation of his present performance.

    NEED BASED TRAINING

    Need based training will be done on the basis of determining the level of knowledge and skill

    one requires for a job. Next is to find out how many employees have to be given this training. On

    the basis of these needs training is given to the employees.

    CUSTOMER TRAINING

    Customers are given training on handling of chlorine and other products in various situations.

    INDUCTION TRAINING

    It is the training provided to the newly recruited employees to familiarize them with the

    activities, rules and policies of the organization. It is also done to introduce the new employees to

    the other employees of the organization.

    TECHNOLOGY TRAINING

    Company provides advanced training for workers to cope up with the technological changes.

    Feedback is obtained from employees and effectiveness of the training program is ascertained

    after a period of 2-3 months.

    PERSONALITY DEVELOPMENT PROGRAMME

    They are conducted on a regular time period for the development of both workers and managers.

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    INTERNAL TRAINING

    Every month three day training program is held for workers. The workers education center,

    under the central labour industry conducts it. These programs are conducted on a contract basis

    and are recorded annually 20-25 workers from various sections are selected every month and 4-5

    officers from WEC conduct the training programs. The topics covered include personality,

    management development, inter personnel relations, impact of globalization effective

    communicationetc.

    Other in house programs are conducted by agencies like Kerala state productivity council. In

    such programs company can decide upon faculties and topics for training. During the installation

    of membrane cell plant, officers were sent to Japan for training. So on the job training is

    prevalent in all sections of the company.

    EXTERNAL TRAINING PROGRAM

    These programs are provided for workers conducted mainly inside Kerala and a few numbers

    outside Kerala also. The management does not keep aside a budget for training need. On an

    average TCC spends more than 11 lakh rupees on the training needs every year.

    OBSERVATION OF HRD

    HRD department organizes training programs using internal faculty or engineering faculties from

    reputed organization. TCC should see to it that training needs of the works, supervisors and

    executives are recognized and separate training program should be developed for each groups.

    PERSONAL DEPARTMENT

    Managers 103

    Others 683

    Total 786

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    FUNCTIONS OF PERSONAL DEPARTMENT

    1. Recruitment: through professional and executive employment exchange and P.S.C

    2. Manpower planning: ascertaining the number of vacancies

    3. Welfare functions: including statutory and non statutory welfare measures.

    4. Grievance handling: as per the provisions of Industrial Disputes Act & factories act

    5. Maintaining company discipline: as per standing order act

    6. Industry relations

    7. Public relations

    8. Job descriptions (Techniques)

    9. Job specifications (Techniques)

    10. Job analysis (Techniques)

    11. Performance appraisal

    12. Training

    13. Staffing

    14. Formulates and implements personnel

    15. Wage and salary administration

    16. Filing various returns relating to employees

    PROMOTION POLICY

    It is divided into two parts.

    a. Managerial Promotion Policy:

    This is on the basis of a stipulated length of service in the immediate lower grade and it is the

    main criterion for promotion. Promotion from workers category to officers grade shall be ordered

    only with board resolution and with permission of government. Time bound grade promotions

    are considered in the case of lowest tow managerial scales period of 10 years service can be

    considered for promotion.

    b. Non- Managerial Promotion Policy:

    Vacancies are to be filled by line recruitment through PSC and will be filled as per the policy and

    procedure lay down through the term of settlement.

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    If a prospective employee has the minimum qualification and stipulated service then he is

    considered for promotion. If qualified persons are not available for promotion in the respective

    section/ department. It is notified on the company board. Candidate with the same grade and

    stipulated length of service considered are not found available after test, a lower grade person

    with stipulated service can be given double promotion.

    WAGE AND SALARY ADMINISTARATION

    A sound plan of wage and salary administration seek to establish a fair and equitable

    compensation offering similar pay for similar work. Actually the settlement of wage and salary is

    done by the accounts department. The trade union / management will decide how much to pay

    for each employees and workers regarding his performance.

    OVERTIME ALLOWANCE

    Wage covered under the Factories Act will be given as overtime wages. According to the

    provision contained in the Factories Act and the ruler framed thereafter. The overtime wages for

    workers will be two times of effective wages.

    SHIFT ALLOWANCE

    There are namely 3 shifts. Shift allowances to workers, who are working in shift are

    Shift Allowances

    8-4 Shift Rs.8/Shift

    4-12 Shift Rs.8/Shift

    12-8 Shift Rs.12/Shift

    WELFARE PROGRAMMES

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    Labour welfare measures in India can be classified as statutory and non-statutory. Statutory

    welfare comprises those provisions which are binding on employer by law. This relate to certain

    essential working conditions and standards of health statutory welfare measures provided are

    accident benefit, annual bonus, drinking water , lunch rooms, sitting facilities, storing and drying

    facilities ,health facilities and educational allowance. The non-statutory welfare programs

    provided voluntarily by employer and housing facilities, medical attendance schemes, group

    accident policy, production bonus, voluntary retirement schemes and performance appraisal.

    GRIEVANCE REDRESSAL

    Grievance Redressal committee is statutory. It is to be legally maintained. Trade unions are

    satisfied with the present condition. Hence in TCC Grievance Redressal Committee is not there,

    as here exist a good employee-employer relationship. Grievance Redressal committee consists of

    an experienced and efficient team of personnel department. And also the moral level of

    employee is very good.

    TRADE UNION

    There is no labour unrest in the company for the past few years. An atmosphere of trust and

    mutual understanding is developed between management and labour union. TCC Employees

    Association is the only one union in TCC which is recognized.

    WORKERS PARTICIPATION IN MANAGEMENT

    TCC encourages its workers to take part in the management of the company. The workers are

    often consulted through their union while implementing major welfare programs of the company.

    In addition to this the workers are also included in some of the committee for taking management

    decision, which includes committees like.

    a. Canteen Management Committee

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    b. Safety committee

    c. Grievance committee

    d. Tri-Party Committee

    e. Provident fund trust

    3.2 MATERIALS DEPARTMENT

    Department structure

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    DF

    AGM

    (MT)

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    Manager Materials is the head of the department. He is responsible for all functions related to

    purchase, stores and inventory control. Materials department is divided into three sections.

    1. Purchase section

    2. Stores section

    3. Inventory Control section

    PURCHASE SECTION

    Purchase procedure:

    - Receiving MPR

    - Evaluation of the MPR

    - Inviting tender from various organization

    33

    M (P)

    DM (P)

    ASS. (PF)

    M (1C)

    M (S1) M (S

    2)

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    - Evaluation of the tenders and prepare a comparative statement

    - Send tenders to the originator of MPR for recommendation

    - Issue purchase order as per the recommendation of the originator

    Purchase section deals with:

    - Purchase of stock items as required by inventory control

    - Purchase of maintenance items as required by the maintenance planning and plant

    sections.

    - Purchasing of raw materials required for the process

    - Purchase of bulk consumable for the process

    - Purchase of demanded items

    - Payment against delivery through bank

    STORES SECTION

    Store section deals with:

    - Maintaining a minimum stock of items required by various departments

    - Issuing of stock items required by various departments according to the materials request

    (MR).

    - Preparation of various reports like:

    Receiving report

    Inspection reports

    Evaluation of MPR for purchase of new items

    Preparation of materials code system (10-digit system).

    INVENTORY CONTROL SECTION

    Inventory control is an essential function of stores department. It helps to reduce cost and

    increase profit of the organization. Codification of material is done by manager inventory

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    control. For controlling the inventory, certain levels of inventory such as maximum, minimum

    and re-order level is prepared. When the stock reaches the re-order level, purchase request is

    made.

    INVENTORY CONTROL

    The purpose of inventory control is to avoid surplus and security of materials. The inventories

    items are classified based on value contributed by each items depending on the cost of and

    turnover of materials.

    OBJECTIVES OF INVENTORY CONTROL

    - Avoid unwanted pilling up of inventory

    - Material identification to avoid duplication

    - To maintain records

    - To dispose scrapped items

    - To determine which and how much to replenish

    FUNCTIONS OF INVENTORY CONTROL

    Maintaining a minimum stock of items required by various departments. Preparations of various

    reports regarding inventory such as:

    Receiving reports

    Inventory ledger

    Inspection report

    Evaluation of MPR

    Preparation of material code system to verify items and for easy handling

    Fix various levels such as minimum level, maximum level, re-order level,damages level etc. of each items.

    Calculate and minimize lead time

    Separate materials into Indian/import

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    3.3 OPEARATIONS DEPARTMENT

    Department structure

    36

    GMT

    AGM (OP)

    M ( PL1) M (PL

    2)

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    Operations department carries out the manufacturing of all the products. The company carries

    out continuous productions and hence this department plays a very crucial role in TCC.

    This department is headed by Assistant General Manager Operations who is reporting to General

    Manager Technical.

    DUTIES & RESPONSIBILITIES OF ASSISTANT GENETAL MANAGER

    OPERATIONS:

    Head of the operations department

    He fixes the monthly target of the product based on the market requirement

    He is responsible for modification in the production process and responsible for the

    affluent discharge

    He is the designated emergency controller during any hazardous incident of leakage &

    emission of toxic gasses/ fluid etc.

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    DM (PR1

    )DM (P

    R2)

    SE SE

    PE PE

    Ex. Tr. Ex. Tr.

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    DUTIES & RESPONSIBILITIES OF PLANT MANAGER

    Custodian of plant

    He will plan production activities to meet the production of target set by the AGM (OP).

    He is responsible for the material consumption

    He plans the shutdown activities and carries out maintenance work of the plant

    He co-ordinates the operational functions with the manager of other departments for the

    smooth functioning of the plant.

    OBJECTIVES OF OPERATIONS DEPARTMENT

    Maximize production confirming to production specification

    Optimizing the consumption of electricity and purification of chemicals

    Maximize the production overheads

    Maximize the availability of electrolysis for operations

    THE OVERALL PRODUCTION CAPACITY OF TCC

    PRODUCTION CAPACITY

    Caustic Soda Lye 175 TDP

    Liquid Chlorine 72 TDPCommercial HCL 387 TDP

    Soda Bleach 45 TDP

    Caustic Soda Flakes 100 TDP

    PLANTS IN TCC

    There are three plants involved in the electrolytic production process of the company.

    1. AGC Plant This plant is designed by ASAHII GLASS COMPANY LIMITED,

    TOKYO, JAPAN. The plant was commissioned on 29th may 1997. The products

    are Caustic Soda , commercial Hydrocloric Acid, liquid Chlorine and Soda

    bleach. The plant consists of 20 electrolyzes. The plant has 125 TPD Caustic

    Soda production capacities.

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    2. UHDE 1 Plant The plant is designed by UHDE, Germany. The plant was

    commissioned in 2005. The plant has a production capacity of 25 TPD of Caustic Soda. It

    consists of one electrolyze with 54 elements.

    3. UHDE 2 Plant This plant is also designed by UHDE, Germany. The plant was

    commissioned in 2006. The plant has a production capacity of 25 TPD of Caustic Soda. It

    consists of one electrolyze with 54 elements.

    RAW MATERIALS USED

    Raw materials used in the production process in TCC are

    1. Common Salt (raw salt)

    2. Electricity

    3. Water

    TECHNOLOGY USED FOR PRODUCTION

    The technology used by TCC is Membrane Cell Technology which is environment friendly and

    energy efficient technology.

    PROCESS FOLLOWED

    The process followed in production by TCC is electrolysis of Brine.

    PROCESS DESCRIPTION

    Brine (solution of raw salt & water) saturation & purification process are common for AGC,

    UHDE 1 and UHDE 2 plants.

    STAYS IN THE PRODUCTION PROCESS

    1. Brine saturation and primary purification Sodium Chloride or row salt is fed into the

    saturator using the bucket elevator, where it set mixed with the Chlorine decomposed,

    depleted Brine. This saturated Brine from the saturator goes to precipitation tanks A & B and

    a mixer tank where Barium Carbonate Soda Ash and Caustic Soda are added respectively to

    remove Sulphates, Calcium and Magnesium. Impurities as precipitates.the Brine along with

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    the precipitates then goes to the clarifier where 90% of the precepts are allowed to settle. The

    clarified Brine is passed through Anthracite filters where the remaining 10% precepts are

    separated.

    HCL is added to the filtered Brine tank to convert impurities to ionic form. Brine is to be

    admitted to the secondary purification system only after the desired purity level is

    attained.

    2. Secondary brine purification The secondary Brine purification system consists of our ion

    exchange filters. The primary purified Brine is passed through the Ion exchange filters where

    it undergoes Ion exchange process. Ion exchange materials are insoluble acids & bases,

    which when converted to salt remain insoluble.

    These ion exchange materials are used in columns in which the solutions containing ionic

    impurities like Calcium and Magnesium are in contact with the resin bed. The saturated

    resin is then regenerated to its original state by acid alkali solution.

    3. Electrolysis The secondary purified Brine is passed through a heat exchange, fed to Brine

    head tank and is admitted to the anode compartments of the electrolysis. Dematerialized

    water is also admitted to the cathode compartment of the electrolysis. Direct current (DC)

    supply is connected to the anode and cathode. During electrolysis Caustic Soda Lye is

    produced at cathode which is 32% concentration. Hydrogen gas is also formed at the cathode

    chamber. Chlorine is formed in the anode where the depleted Brine solution comes out.

    Caustic Soda is pumped into storage tank and Hydrogen and Chlorine gas goes to their

    respective treatment section.

    4. Chlorine treatment & liquefaction Chlorine treatment and liquefaction involves cooling,

    washing filtration, drying, compression liquefaction, storage and liquid Chlorine filling in the

    cylinders, the Chlorine from anode chamber of the electrolysis is first cooled at 30 degree

    celcious with the cooling tower water. Final traces of salt is removed by using a wet Chlorine

    filter, it is then again cooked using chilled water. After this the Chlorine gas is divided into

    two streams for the HCL synthesis and for liquefying. The Chlorine for liquefaction is dried

    using 98% Hydrochloric acid in drying tower. The dried Chlorine is compressed using acid

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    ring compressors. The compressed Chlorine gas turns into liquid Chlorine storage tanks.

    Chlorine for the HCL synthesis unit is fed by using chlorine blower.

    5. H2 treatment and HCL analysis Hydrogen gas from the electrolyser is washed with water

    in washing chamber, cooled using tower water and admitted directly to Hydrogen blower,

    after separating the condensate. The Hydrogen gas is used for the HCL synthesis and also as

    a fuel in the CCF plant. Hydrogen for HCL synthesis is fed to the oven using Hydrogen

    blowers. Here it is burned in the presence of Chlorine. The resulting HCL gas is absorbed in

    the water flowing down the oven to produce 31% commercial HCL gas.

    6. Continuous Caustic fusion It is done in CCF (continuous caustic fusion) plant. CCF plant

    is mainly for concentrating 32% NaOH lye to 50% NaOH lye and then to 98%-99% NaOH

    melts which is converted as flakes. The 32% NaOH lye is stored in the main storage tank, as

    a part of which goes for sale. The remaining part of 32% lye is passed through three

    evaporators Ev1, Ev2, Ev3.

    In the first evaporator the Caustic Soda lye is heated using vapours generated in Ev2 and

    Ev3.the steam generated in Ev1 is then drawn by a vaccum pump through a condenser

    and thus Ev1 is working under vaccum and at 70-80 degree celcious. The outlet from Ev1

    is 40% Caustic Soda lye which is passed through Ev2 where it is evaporated to 50%

    Caustic Soda lye using 9 kg/-cm2 steam from boiler. A portion of 50% Caustic Soda lye

    cooled and sold. The remaining portion of 50% Caustic Soda lye is pumped to Ev3 where

    it is heated using heat transfer salt which is a mixture of 53% Potassium Nitrate, 40%

    Sodium Nitrate and 7% Sodium Nitrate. In Ev3 the 50% Caustic Soda lye is concentrated

    to 98%-99% Caustic Soda melt which is converted as Caustic Soda flakes in a flakers

    drum.

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    7. Soda Bleach preparation Excess of waste Chlorine cant be disposed as a waste gas. But

    it has to be absorbed in dilute Caustic Soda lye to produce Soda bleach. Thus the Soda bleach

    plant serves also as a pollution control system.

    A part of 32% Caustic Soda lye, chlorine is used for the preparation of Soda bleach. The

    excess Chlorine at the time of plant shutdown or startup and also from cylinder filling station

    goes for Soda bleach preparation, 32% Caustic soda lye is diluted using de-mineralized

    water. The solution is passed through two absorbing towers, where it reacts with Chlorine gas

    so as to produce Soda bleach.

    3.4 TECHNICAL DEPARTMENT

    Department structure

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    GMT

    DGM (TS)

    AGM (TS)

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    There are two main sections in this department:

    1. The Technical Service section

    The technical service department is concern with the monitoring of production process. Thisincludes making a comparative analysis if any deviations are found.

    Reports are maintained on daily as well as monthly basis and internal as well as

    external basis. The reports are sent to all other departments.

    I. Daily report includes the following:

    Daily production details

    Material consumption details

    Sales

    Stock

    Power consumption

    Over time reporting etc.

    II. Monthly internal reports include the following:

    Production process report

    Material balance

    Chlorine utilization

    Raw salt analysis etc.

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    CE (TS) DMTS (M) DMTS ( C ) SETS ( C )

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    III. Monthly external report includes reports to various Government

    department and other agencies, production calculation and reporting.

    Computerization & IT development

    All functional areas are fully computerized. That is function wise, all functions are fully

    computerized. But in depth wise TCC is trying to increase the depth of computerization. The

    software in use is clipper and paradox. The server configuration is IBM X 220 and the server

    capacity is 18GB hard disk running on Novel 4.11 operating system. The server class machines

    are P3, 1 GHz, 128 MB RAM, 18 GB hard disk plan to install Oracle based software for all the

    departments. Presently there are two Local Area Networks (LAN). One pertaining to financial

    data which is called financial package system and the other related to the materials package

    system and the other related to the materials managements, which is the materials management

    system.

    2. Safety & Pollution control system

    The safety policy of the company states that:

    TCC is committed to provide every one of its employees & the related public an accident

    free and healthy environment in its efforts to manufacture high quality products with all

    stationary requirements in this regard.

    The company will provide a work environment in which identified hazards & controlledif eliminations not feasible and will provide personal protection requirements like gloves,

    file mask welding shield, safety shoes, helmets, safety belt, skin protective ointments

    etc .whenever necessary.

    Accident prevention is the direct responsibility of the line management and will be an

    important criterion for performance appraisal. Line management will ensure that all

    safety measures are incorporated in the operating and maintenance procedure as well as

    in any process technology changes in the plant.

    The company will ensure that health & safety aspects are given due consideration in

    decision regarding purchase of plant equipments machinery & materials.

    All contract job will be carried only through the laid down procedures with appropriate

    supervision.

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    The company will carry out safety audits, risk assessment studies, emergency mock

    drills, periodic assessment health of its employees as well as status of environment &

    implement remedial measures.

    Employee, consumers & public awareness where necessary, will be imparted with the

    required education, training & retraining safety and health aspects related to the process

    and products.

    Contractors, sub-contractors, workers, transports & visitors entering the factory shall be

    required to observe health and safety practices of the company in all their activities.

    The company will include a resume of its health and safety performance in its annual

    reports.

    FUNCTIONS OF TECHNICAL SERVICE DEPARTMENT

    1. Deviation analysis of plant operating parameters.

    2. Collection and computation of production details, raw materials, input output details.

    3. Downtime or failure analysis of plant and equipment and providing technical advice.

    4. Preparation of monthly raw materials and input output details.5. Give suggestions on corrective action to avoid downtime of equipment.

    6. De bottle necking to improve production and efficiency of operation.

    7. Organizing energy audit and implementation of energy saving schemes.

    8. Preparation of schemes for improvements or modification of process, plant and

    machinery.

    9. Vetting of proposal originated by other department.

    10. Inspecting or testing of equipment for the plant.

    11. Study and report on process upset accidents if any etc.

    12. Any other job specifically assigned by management.

    POLLUTION CONTROL

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    In line with this, the company is carrying out various schemes including extensive pollution

    control measures, on site emergency planning, training of employees and customers on accident

    prevention and safe handling of chemicals. The company aims to minimize all adverse

    environmental and health. Impact arising out of its operation, converse all kinds of resources and

    to obey all statutory and legal regulation. Acidic and alkaline effluent steams are collected in

    pits. If the Sodium Chloride content in the acidic stream is within limit. It is used in

    Hydrochloric acid. The remaining effluent are mixed and neutralized. The PH is corrected to 7

    with extra acid/alkali addition. It is then fed to the lagoon where better homogenization of

    effluent takes place. Also Sodium Bisulpahte solution is added to the Chlorine content. Thus the

    effluent let out to the river is neutral and free of Chlorine content.

    Also the Chlorine gas during plant start-up and shutdown tripping of Chlorine compressor, from

    Chlorine cylinder filling station is collected and absorbed in dilute Caustic Soda lye to produce

    Soda Bleach which is sold to the consumers.

    3.5 ENGINEERING DEPARTMENT

    Department structure

    46

    GMT

    AGM(E)

    SE SE (M)

    CE

    (MP)

    DMMPEx. Tr. Ex. Tr.

    CE (M)

    DM

    CE

    (U&S)

    DMU&S

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    The Engineering department has been divided into four sections.

    1. Electrical Department

    2. Mechanical Department

    3. Instrument Department

    4. Civil Department

    ELECTRICAL DEPARTMENT

    There are two functions for this section. They are as follows:

    a) OPERATIONS

    Electrical supply is received from KSEB through substations. Direct Current (DC)

    is needed for electrolysis and Alternating Current (AC) is converted into DC in

    rectifier plants. AC is used for auxiliary purpose. The following are the function

    of the operational section.

    Ensuring uninterrupted power supply

    Man management.

    b) MAINTENANCE

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    This section is headed by chief engineer in planning and implementing on

    engineering works. This section also provides assistance to project development

    of new project.

    MECHANICAL DEPARTMENT

    Mechanical section found to be the back bone of TCC. All types of annual

    maintenance is handled by this section and look forward to maintain the

    machinery in the best possible manner and ensure healthy and sound flow of

    workers within the organization.

    Following are some of the objectives:

    To ensure all equipment engaged in production are

    in good condition

    To cut down tine of critical equipments

    To reduce cost due to inefficiency in equipment

    handling.

    INSTRUMENTATION DEPARTMENT

    The main functions of this section are as follows:

    Plant processing operation and control of plant and equipment.

    Keeping record for it

    The maintenance of up keep of equipments.

    CIVIL DEPARTMENT

    Civil section is an independent department headed by chief engineer. The main

    role of this section is the construction of the building and other premises of the company. It is

    also engaged with the social task to ensure the smooth flow of industrials activities.

    The main functions of this section are as follows: Maintenance of existing building.

    Painting and insulation

    Tender issue for civil workers.

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    3.6 PROJECT AND SYSTEMS DEPARTMENT

    Department structure

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    GMT

    DGM (PJ)

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    The main function of the projects and systems department is capacity addition and

    implementation of new technologies. It is an independent unit with a different function. Their

    main functions to prepare feasibility reports and to invite tenders for execution of new projects.

    MAIN FUNCTIONS OF PROJECT DEPARTMENT

    Involves planning, feasibility study and implementation of ne technologies

    Preparation of detailed reports

    Preparation of feasibility reports

    Evaluation of tenders

    Invitation of tenders through advertisements

    Agreements

    Execution

    Hand over the new projects to operations department

    FUNCTIONS OF SYSTEMS DEPARTMENT

    Implementation of new ERP system

    50

    AGM (R)

    CE (PJ1) CE (PJ

    2)

    AGM (S

    & PJ)

    DM (SY)

    Ex. Tr.

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    Maintenance of website

    Maintenance of all computers

    Maintenance of all printers and peripherals

    Maintenance of all networking systems Management of broad band and internet connections

    \

    3.7 SECRETARY AND INTERNAL AUDIT DEPARTMENT

    Department structure

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    MD

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    Memorandum and articles of association, certificate of incorporation and other statutory registers

    under the Companies Act 1956 are maintained in the companies registered office at

    Udyogamandal.

    DUTIES AND RESPONSIBILITIES OF THE COM APNY SECRETARY

    Conducting board meeting for the organization The legal interpretation of the profit and loss statement and balance sheet

    Filing returns with registrar of companies

    Drafting agreements with the financial institutions under the Companies Act

    Conducting the annual general meeting and extra ordinary general meeting if required

    Gratitude function of the organization

    Providing public information under right to Information Act, 2005

    Laison with Registrar of companies, LIC officials and other government and private

    agencies.

    MANAGEMENT OF THE COMPANY

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    CS & IA

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    A board of directors consisting of one managing director, director finance and three other parttime directors of the company.Company has seven share holders. They are Government of Kerala, FACT, KSIDC,SHL Trading Ltd and two independent nominees from Government of Kerala.

    INTERNAL AUDITThe internal audit system in the company has been established since long. The Internal Auditorreports directly to MD. The staff of the department includes one stock verifier and two seniorassistants.

    FUNCTIONS

    Pre audit of all purchases and contract files

    Verification of sales orders and related records

    Verification of payrolls and wage salary of workers, staff and officers

    Increment proposal of management staff, salary fixation etc

    Verification of various vouchers, journals, ledgers, and other records of financial and cost

    accounts sections. Operational audit performance, audit, performance, management audit etc if necessary

    3.8 MARKETING DEPARTMENT

    Department Structure

    53

    DF

    AGM (M)

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    Marketing department in TCC is product centered with separate personnel entrusted to each

    product. TCC is the only chlor-alkali company in Kerala. So firm has more or less monopolistic

    market in Kerala. TCC gives primary importance towards satisfaction of its customers.

    Marketing department consist of an office section and an issue section. All documentation work

    comes under office section and all works relating to sales comes under the issue section.

    TCC will adopt marketing strategy according to product nature, market situation,

    demand of the product etc. TCC gained about 80% of the market share in Kerala.

    MAIN FUNCTIONS OF OFFICE SECTION

    Preparation of sales quotation, letters, amendments etc, maintenance of sales officers

    register books and other necessary information.

    Preparation of sales budget, sales plan, monthly allotment etc, correspondence with

    parties and follow up of routine and regular matters.

    Preparation of sales order, dispatch and delivery notes etc

    Upkeep of all files up to date

    MAIN FUNCTIONS OF ISSUE SECTION

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    SM

    DM (M)

    ASO

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    Preparation of schedule of dispatch and actual dispatch

    Execution of sales offers

    Advising parties about the dispatch effected

    Maintenance of daily stock registers

    THE MARKETING MIX

    The four Ps in the marketing mix are as follows:

    1. Product

    Products of TCC include caustic soda, chlorine, hydrochloric acid & sodium

    hypochlorite. The industries served are soap, insecticides, pharmaceuticals, chemicals,

    mineral processing, disinfectant, textiles, rubber, water purification and petroleum. The only

    branded product is soda bleach and the brand name is EKOCLEAN.

    2. Price

    The company has adopted a differential pricing policy. The price is fixed through

    negotiation for long term contracts. For small customers, price is fixed from time to time. An

    open body named Alkali Manufactures Association of India (AMAI) fixes selling price for a

    particular period. Price of the product is fixed by adding the production costs, excise duty,

    VAT & freight charges. Tenders are issued to the customers with a price quoted and if it

    turns to be a lowest bid and satisfies the customers the sales are done.The major markets are Kerala, Karnataka and Tamil Nadu. Except caustic soda, all

    other products are sold in South India. Long term contracts are being entered with customers.

    Price concessions are given to long distance customers taking freight elements into account

    for transportation of the product, raw materials and also all other logistic purpose. Company

    has given contracts to outside agencies. The contract is placed for each material and that is

    done in an annual basis.

    3. Place

    Channels include direct selling to customers for caustic soda there are some agencies

    outside Kerala for marketing the products. The entire marketing is done at the company

    headquarters at Udyogamandal and there are no other marketing offices. All payments take

    place through SBT (State Bank of Travancore). Place is concerned with various methods of

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    transporting and storing goods and then marking them available for the customer. Getting the

    right product to the right place at the right time involves the distribution system.

    4. Promotion

    All the products are industrial products. It lacks a good promotion policy to

    withstand competition from private sector. The customers are aware of the existence of the

    company and when and how to get the product. Hence there are no much promotional

    activities. Marketing factor is price which depends upon the national and international price.

    The company does advertise in some academic and trade journals like chemical magazine

    etc. The promotional activities are done also through the company website

    www.tcckerala.com.

    THE COMPETITORS

    There are about 40 companies in India, which are producing the same kind of products that of

    TCC. In the 40 companies, 12 companies are in South India. All Chemical Industries are in

    private sector except TCC.

    1. Chemfab Alkalies Ltd, Pondicherry

    2. Andhra Sugar Ltd

    3. DCW Ltd, Mettur

    4. Kothari Petro Chemicals Ltd

    5. Tamil Nadu Petro Products Ltd

    6. Southern Petrochemical Industry Corporation, Chennai

    7. Sree Royal Seema Alkalies and Allied Chemicals

    8. Chemplast, Mettur

    9. Tuticurin Alkali Chemicals and Fertilizers

    10. Tata Chemicals, Gujarat

    MAJOR CUSTOMERS

    1. Hindustan Lever Ltd, Cochin, Kerala

    2. Indian Rare Earths Ltd, Udyogamandal, Kerala

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    3. Hindustan Newsprint Ltd, Kottayam, Kerala

    4. Hindustan Organic Chemicals Ltd, Ambalamugal

    5. Steel Authority of India Ltd

    6. Mysore Paper Mills Ltd, Karnataka

    7. Kerala Minerals and Metals Ltd, Kollam

    8. Travancore Titanium Products Ltd, TVM, Kerala

    9. FACT, Kerala

    10. Kerala Water Authority, TVM, Kerala

    ADVERTISING

    Advertising is done in weekly journals, magazines and news papers.

    MARKETING STRATEGY

    Organization has adopted a strategy for their product nature, market situation, demand

    of the product, competition etc. In Kerala TCC is facing an oligopoly. TCC gained about 80% of

    the total market share. Market share is based on production. 60% of the goods produced are sold

    outside Kerala and 40% within the state.

    ACTIVITIES OF MARKETING DEPARTMENT

    Whenever a company places an advertisement regarding the requirement of chemicals like

    caustic soda lye or flakes with the specification for the chemical payment terms, quantity

    required, validity period, the companies that are ready to supply (like TCC) will send tenders to

    the required company. This is also known as tender document. In a tender document mainly 2

    documents are specified:

    a. Technical Bid

    This means specification about the quality aspect of the product, how much quantity can

    be given within a period as specified by the customer company. These terms are well

    explained in the technical bid.

    b. Price Bid

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    This is a part of the tender document which specifies the basic prices of the company

    products. The document rate is given for bulk purchasers, payment terms are also explained.

    Along with this offer is placed the customer company which will be attracted with

    Earnest Money Deposit (EMD). This deposit is for the purpose of assuring the customer

    company that if they accept the TCC offer, certainly the product will be supplied to the

    customer. The deposit will be refunded by the customer company after the purchase is made.

    The EMD is only attached in case of bulk purchase.

    After accepting the offer placed by TCC, the customer company will place a purchase

    order. The purchase order explains the details of the product, quantity, basic price... Etc.

    Sales order is placed and will be verified by Deputy Marketing Manager. He makes

    arrangement in respect of supplying the product to the customer. The acceptance offer is

    usually by selecting the lowest price. From the collected tenders if price by TCC is higher

    than any other parties, those parties will be done so as to bring the price lower. If the price is

    not lowered, the offer will be rejected

    3.9 FINANCE DEPARTMENT

    Department structure

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    MD

    FC

    DFC

    DM (F)

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    Deputy finance controller is having the overall responsibility of the finance department. Which

    include co-ordination of audit, Board meeting and company taxation. Deputy finance controller

    co-ordinates the function of bil passing establishment section, debt collection, cash and bank.

    The internal audit system is carried out in the company by the initial audit section headed by

    the chartered accountant. Regular reports are given to the department heads of taking corrective

    actions where necessary, which is submitted to the MD.

    The company has an effective budgetary control system. The budgets are reviewed,

    deviations analyzed and necessary corrective actions is initiated. Important variations relating to

    raw materials, furnance oil, electricity etc are analyzed and furnished to various levels of

    management for corrective actions. The key budget factor is the power availability which is

    estimated and a rough picture of anticipated power shortage is drawn up.

    The main function of bill section is passing of bills, which is done after checking quotation,

    order and production receives/ work achieved. Bills are passed after seeing that materials

    received is in conformity with the purchase order.

    Finance is considered as the valid part of any business organization. It is the function which

    controls the procurement of allocation of funds in the business operations. In TCC a well

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    DFM1 DFM2DFM3 DFM4

    SAO

    AO

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    developed and effective functional department is functioning. Deputy finance is the head of the

    finance department.

    THE MAIN FUNCTIONS OF FINANCE DEPARTMENT

    Generation of funds and utilization of funds

    Treasury operations

    Financial book keeping and finalization

    Cost recording

    Sales accounting

    Bill passing

    Budgeting and financial control

    Preparation of wages bills

    Preparation of invoice

    SAO confidential is exporting to DFM. Preparation of balance sheet is done in

    accounting section. TCC has an exclusive PF trust for their employees. The company

    gives money to the trust. Trust invests this properly. Retirement benefit is issued from

    here itself. The companys liability towards gratuity to employees is covered by group

    gratuity scheme with the LIC of India.

    SOURCES OF FUNDS

    To produce and sell there must be adequate finance for raw-material and other supplies

    and also to meet day to day expenditure of the enterprise. The company raise funds by

    means of equity funds and borrowed funds. Thwe share capital include authorized,

    issued, subscribed and paid up capital. Loans are obtained as term loans from SBI, IOB,

    UBI, IDBI and material loans from Government of Kerala.

    ANNUAL TURN OVER OF COMPANY

    Year Amount (Lakhs)

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    2002-2003 7421

    2003-2004 9123

    2004-2005 8869

    2005-2006 10877

    2006-2007 12321

    2007-2008 9390

    2008-2009 12063

    SIGNIFICANT ACCOUNT POLICY

    a. All revenue cost, assets, and liabilities are on the accrual basis, exeptv customs

    duty.

    b. Sales include excise duty and sales tax

    c. Inventories valuation

    - Stock in trade: Caustic soda lye and flakes are valued at works cost or net

    realizable value, whichever is lower. By products are valued at net sales

    realization during the year.

    - Raw materials, mercury, packaging materials, fuel oil stores and spares

    are valued at weighted average cost.

    - Tools and equipments are shown at revalued cost.

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    d. All fixed assets are carried at cost less depreciation. Interest on loan during the

    period is added to the cost of fixed assets.

    e. Depreciation

    - For plant and machinery depreciation is calculated on a straight line basis

    specified in schedule XIV to the companys Act, except for the membrane

    whose life is only 4 years.

    - For buildings, service equipments, furniture, fixture, office equipments,

    electrical installation etc depreciation is calculated on a written down

    value basis at the rates specified in the Act.

    f. In foreign exchange transaction all assets and liabilities are translated at the

    relevant exchange rates at the end of the financial year.

    g. Sales of goods are recognized on accrual basis.

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    CHAPTER 4

    SWOT ANALYSIS

    SWOT ANALYSIS

    STRENGTHOnly Chlor alkali unit in the state

    Good record of physical and financial performance in the past.

    Qualified work force, brilliant engineers, managers and skilled workers.

    No strike reported for the last few years .

    Companys products are basic chemicals and are considered to be the building

    blocks of chemical industry.

    The company has 80% market share for its products in Kerala.

    The company is a feeding industry to other companies.

    Excellent management labour relation.

    Strategic location with no other competitors around at present.

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    Availability of water in abundance as TCC is situated in the banks of river

    Periyar.

    Excellent transport facilities and proximity to national highway, railway line ,

    seaport, and airports as well.

    Companys products are basic chemicals and are considered to be the building

    blocks of chemical industry.

    TCC is a pioneer in the chlor alkali market and has created reliability credibility

    among the customers.

    WEAKNESS

    TCC is a public undertaking. The major decisions of the company have to be approved bythe government which delays the implementations of plans and there by causing organizational

    inflexibility. The major weaknesses are;

    Lack of profit motive leads to poor performance

    Employee cost is high compared to other firms (competitors)

    Large consumption of energy , 60% of manufacturing cost is electricity

    Raw salt is available in vicinity so transportation cost is very high

    OPPORTUNITIES

    New project of synthetic rutile plant. Rutile companies are reaping big profit in the state

    due to the availability of raw material within the state. There is a high price in the

    international market for rutile and related products.

    Economic development of the country may results in higher demand for the product

    especially for chlorine in near future

    Proposal for a hydel project will benefit TCC and the power so obtained can be utilized

    for running the plants of TCC. Thus reducing the cost incurred on electricity.

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    THREATS

    Competition from foreign countries

    High cost of production

    Higher in price of electricity

    The infra structure of the company is obsolete compared to others

    The import duty of central government is not fair and it caused periodic fluctuations in

    the price of the companys product.

    CHAPTER 5

    FINDINGS

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    AND

    SUGGESTIONS

    FINDINGS

    The major type of customer deal with TCC is pharmaceuticals, soap industries,

    insecticides, pesticides, paper industries and rayon industries.

    No strikes have reported for the last 10 years. It shows the relationship of workers and

    management as a good one.

    Pricing policy of TCC is an average one, according to the standards.

    The company has a flexible credit policy. They give credit facility up to 30-45 days and

    they are getting credit of 60 days from suppliers.

    New technology of membrane cell has the advantage of pollution free environment and

    also if bring about 30% reduction in electric power requirements.

    No major environment pollution has been reported for the past 50% years of operation.

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    The strength of TCC is the quality of their products services and the delivery.

    Location preference, reference and quality are the major criteria for selecting

    manufacture.

    The customer have reported no rejection of TCC product which shows the product

    satisfactions.

    The company is depending heavily on electricity and around 60%of their product price is

    for this.

    SUGGESTIONS

    The company must give some motivation to the employee in order to increase the

    production..

    The company must take necessary steps to maintain the ratios at standard level.

    Improve the first aid facilities by providing free medicine and treatment .

    The company must activate the research and development cell in order to have new

    invention in this field.

    The company should conduct market research to find the movement of the products

    and to identify potential customers.

    One of the main raw materials is electricity which is an important factor of production

    of the company. So it better to go for a mini power plant of its own.

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    CONCLUSION

    Travancore Cochin Chemicals Ltd, Udyogamandal is a state owned undertaking

    engaged in manufacture of basic chemicals like caustic soda, HCL, Chlorine, Sodium

    Hyptochlorine etc. These are required by various industries within and outside the state.

    TCCs products have national reputation for quality and the company gives high priority to

    customer satisfaction. It is an organic chemical company. TCC takes vital steps at the right

    time to make innovations in technological up gradations as well as organizational

    improvements, which helped it to face problems quite effectively and efficiently.

    Till 1995- 1996, company had recorded a steady growth in production as well as in sales.

    After that period even through the sales remain on an average. The company could not make

    any profits. This was due to the implementation of membrane cell technology in place of

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    mercury cell technology. The higher electric charges compared with other states also affected

    the profits of the company. TCC enjoys a lions share of the market in kerala and would

    continue to do so.

    The company started the salt up-gradation plant in 1998 which helps reduction in

    consumption of chemicals The Research and Development laboratory of the company helps

    in conducting a research with a new technical development. Several innovation and

    modernization schemes were implemented to achieve energy conservation, environment

    control and economy in inputs.

    As per the study conducted in the organization, the capacity of production is increasing

    and the company is moving in to more profitable stages. The days I spent at TCC and created

    a concrete impression in the development of my career.

    TCC is one of the leading Caustic Soda producing companies in India. I wish a great

    technical development and a prosperous future for TCC.

    ABBREVATIONS

    MD - MANAGING DIRECTOR

    GMT GENERAL MANAGER TECHNICAL

    DF DIRECTOR FINANCE

    DGM (PJ) DEPUTY GENERAL MANAGER PROJECTS

    AGM (HR) ASSISTANT GENERAL MANAGER HUMAN RESOURCE

    AGM (MT) ASSISTANT GENERAL MANAGER MATERIALS

    AGM (M) - ASSISTANT GENERAL MANAGER MARKETTING

    AGM ( R ) - ASSISTANT GENERAL MANAGER RESEARCH

    AGM(S & PJ) - ASSISTANT GENERAL MANAGER SYSTEMS AND PROJECTS

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    AGM (CP) - ASSISTANT GENERAL MANAGER CAPACITY PLANNING

    AGM (TS) - ASSISTANT GENERAL MANAGER TECHNICAL SERVICE

    AGM (E&I) - ASSISTANT GENERAL MANAGER ELECTRICAL & INSTRUMENTATION

    AGM (E ) - ASSISTANT GENERAL MANAGER ENGINEERING

    AGM (OP) - ASSISTANT GENERAL MANAGER OPERATIONS

    M (HR & W) MANAGER HUMAN RESOURCE & WELFARE

    M ( P ) MANAGER PURCHASE

    M (S1) - MANAGER STORE 1

    M (S2) MANAGER STORE 2

    M (IC) MANAGER INVENTROY CONTROL

    SM SALES MANAGER

    DM (CS) DEPUTY MANAGER CATERING SERVICE

    DM (P) DEPUTY MANAGER PURCHASE

    DM (M) DEPUTY MANAGER MARKETING

    DM (SY) SEPUTY MANAGER SYSTEMS

    CE (PJ1) CHIEF ENGINEER PROJECT 1

    CE (PJ2) CHIEF ENGINEER PROJECT 2

    APO ASSISTANT PERSONAL OFFICER

    PRO PUBLIC RELATIONS OFFICER

    ASO ASSISTANT SALES OFFICER

    M (T & D) MANAGER TRAINING AND DEVELOPMENT

    CE (TS) CHIEF ENGINEER TECHNICAL SERVICE

    CE (FS) CHIEF ENGINEER FIRE AND SAFETY

    CE (E &MO) CHIEF ENGINEER ELECTRICAL AND MODERNIZATION

    CE (E&M) CHIEF ENGINEER ELECTRICAL AND MAINTENANCE

    CE ( I ) CHIEF ENGINEER INSTRUMENTATION

    CE (MP) CHIEF ENGINEER MANAGING PLANT

    M (PL1) MANGER PLANT 1

    M (PL2) MANAGER PLANT 2

    DM (E&M) DEPUTY MANAGER ELECTRICAL AND MAINTENANCE

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    DM (E&MO) DEPUTY MANAGER ELECTRICAL AND MODERNIZATION

    DM ( I ) DEPUTY MANAGER INSTRUMENTATION

    DM (PJ1) DEPUTY MANAGER PROJECT 1

    DM (PJ2) DEPUTY MANAGE PROJECT 2

    DM (MP) DEPUTY MANAGER MANAGING PLANT

    DM (M) DEPUTY MANAGER MARKETING

    DM (U&S) DEPUTY MANAGER UTILITY AND SERVICE

    SE SENIOR ENGINEER

    PE PLANT ENGINEER

    ASS (PE) ASSISTANT PLANT ENGINEER

    CS&IA CO-SECRETARY AND INTERNAL AUDITOR

    EX.TR. EXECUTIVE TRAINEES

    BIBLIOGRAPHY

    Human resource management - Shashi. K.Gupta & Rosy Joshi

    Marketing management - Philip Kotler

    Organizational behavior - Ashwathapa

    www.tccKerala.com

    Annual reports of TCC Ltd.

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