VITA - University of South Florida Sarasota–Manateesar.usfsm.edu/wp-content/uploads/2014/02/Cihan_Coban… · Web viewCihan Cobanoglu, PhD, CHTP McKibbon Endowed Chair Professor

Cihan Cobanoglu, PhD, CHTPMcKibbon Endowed Chair Professor of Hotel Management

Director of M3 Center of Hospitality Technology & InnovationPresident of Association of North America Higher Education

InternationalUniversity of South Florida Sarasota-Manatee

8350 N. Tamiami Trail | SMC A319| Sarasota, FL 34243Cell: (302) 897 1909 Fax: (610) 500 5092

USF Email: [email protected] |Personal Email: [email protected] Web: http://www.cihan.org | LinkedIn | Facebook

Summary of Accomplishments

Teaching

Eighteen years of teaching experience in the United States, China, France, Switzerland, Australia, and Turkey

Founding Dean of the College of Hospitality and Technology Leadership (CHTL) at the University of South Florida Sarasota-Manatee (USFSM)

Founding Director of M3 Center for Hospitality Tech and Innovation

The John Wiley & Sons Innovation in Teaching Award by International CHRIE in 2009

University of Delaware Excellence in Teaching Award Recipient,2009

Supervised 20+ student theses. Created & Supervised International Cruise Management

Course Certified Hospitality Technology Professional (CHTP)

Research

42 Refereed Articles in Journals 44 Articles in Conference Proceedings 13 research best paper awards 48 invited papers 54 invited presentations 6 published books 41 grant proposals; $866,148.50 (Funded) 8 membership of editorial boards of journals Editor of Journal of Hospitality and Tourism Technology Fellow, Academy for Global Business Advancement, 2013 Founder, Global Interdisciplinary Business Advancement

Conference

Service Outstanding Student Organization Advisor, USFSM, 2011 Chair, American Hotel and Lodging Association Technology

& E-Business Committee, 2009-2011 Created inroad University, M3 AccKnowledge and M3 Link

Univ. Member, Florida Restaurant & Lodging Association

Sarasota Chapter Board, 2011-Present President, University of Delaware Faculty Senate, 2009-

2010

Cihan Cobanoglu- Curricular Vitae Page 1 of 60

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mailto:[email protected]


President, Assoc. of North America Higher Education International

Cihan Cobanoglu, PhD, CHTP8350 N. Tamiami Trail | SMC A319| Sarasota, FL 34243

(302) 897 1909 Fax: (610) 500 5092Email: [email protected]

Web: http://www.cihan.org

Curricular Vitae 1. EDUCATION

Ph.D. OKLAHOMA STATE UNIVERSITY, Stillwater, OK, U.S.A.

January 1999- August 2001

College of Human Environmental Sciences

School of Hotel and Restaurant AdministrationEmphasis: Information TechnologyMinor: Applied Marketing ResearchDissertation:

An Analysis of Business Travelers’ Hotel Selection and Satisfaction

M.S. OKLAHOMA STATE UNIVERSITY, Stillwater, OK, U.S.A.

August 1996- December 1998

College of Human Environmental Sciences

School of Hotel and Restaurant AdministrationEmphasis:

Information Technology

Minor: Hotel OperationsThesis: An Assessment of the Effects of

Technology In Oklahoma Lodging Properties

B.S. CUKUROVA UNIVERSITY, Mersin, TURKEY

September 1990- May 1994

College of Business Administration and Economic SciencesSchool of Tourism and Hotel AdministrationEmphasis:

Hotel Operations

Minor: Cost Accounting


http://www.cihan.org/


2. PROFESSIONAL CERTIFICATION

Certificate in Behavioral Economics, Yale University, School of Management 2015

Certified Hospitality Technology Professional (CHTP). Commissioned by Hospitality Financial and Technology Professionals and the Educational Institute of the American Hotel & Lodging Association, 2000-Present.

3. PROFESSIONAL EXPERIENCE May 2015-Present McKibbon Endowed Chair Professor & Director of M3

Center of Hospitality Technology & Innovation

Founded the M3 Center of Hospitality Technology & Innovation

The mission of the M3 Center is to enable and conduct rigorous academic research of significance to the global hospitality industry, while serving as a critical reporting outlet and resource for educational tools and innovation, conferences, training and forums for improving the connections between academia, industry, and the society at large.

Led the creation of Hotel Benchmarking Index Created M3University.com and M3LinkUniversity.com Direct inroad Hotel Property Management System

University program

August 2012-May 2015 Dean & McKibbon Endowed Chair Professor College of Hospitality and Technology LeadershipUniversity of South Florida, Sarasota, FL

Provided leadership for the College as Dean. Worked with the faculty, student body, and hospitality community as necessary in planning and implementing the College’s mission.

Specifically provided leadership and coordination in the areas of student affairs, faculty affairs, industry and professional development, curriculum development and instruction, administration, budget and finance, resource development and research for the College of Hospitality and Technology Leadership

Research, plan and teach undergraduate and graduate courses in Hospitality Information Technology.

Secured multi-million dollar gift to create M3 Center of Hospitality Technology & Innovation

Led the revision of curriculum of IT department’s curriculum.

Led the Hospitality Management (SHRM) path to accreditation (ACHPA)

Created strategic partnerships with other institutions to secure teaching facilities for the CHTL students.

Created a new dinner series: GloBull Cuisine Series Led the offering of the hospitality degree at the USF

Tampa campus (hosted degree) Made strategic partnerships with hospitality companies

(i.e. The Ritz-Carlton Sarasota, Embassy Suites USF, Marshall Student and Conference center, Michael’s on


East Restaurant, IMG Country & Golf Club) Managed a very active Advisory Board for SHRM

August 2013-May 2015 Director of Global Engagement for University of South Florida Sarasota-ManateeUniversity of South Florida Sarasota-Manatee

Creating opportunities for the global exchange of people and ideas that promote intercultural competence and appreciation at the University of South Florida Sarasota-Manatee.

Building robust and sustainable partnerships necessary for innovative and cooperative solutions to the global challenges.

Advocating for academic programs informed by the global context.

Supporting learning experiences that allow students to integrate successfully into international communities and work environments at home and abroad.

Hosting international visitors, scholars and conferences. Expanding the financial base for international activities

for education, engagement and research abroad. Serving as the administrative liaison to USF World Serving on USF system-wide committees dealing with

global issues Providing leadership and direction for all university-wide

international studies programs and initiatives. Advising Regional Chancellor regarding international

issues and serving as a resource for the university community

Collaborating with deans, recruiting officers, and administrators in other divisions in support of effective recruitment and retention programs for international students.

August 2011- August 2012 Professor& Interim DeanSchool of Hotel and Restaurant ManagementUniversity of South Florida Sarasota-Manatee, Sarasota, FL

August, 2010-August 2011 Associate Professor & Coordinator of Graduate StudiesSchool of Hotel and Restaurant ManagementUniversity of South Florida Sarasota-Manatee, Sarasota, FL

September, 2007- August 2010

Associate ProfessorHotel, Restaurant, and Institutional Management with a joint appointment in Accounting/ Management Information Systems (MIS) Department in the Lerner College of Business and EconomicsUniversity of Delaware, Newark, DE

June 2007- August 2010 Experimental Guestroom (X-Room) ManagerCourtyard by Marriott Hotel, Newark, DE

September, 2001 toAugust, 2007

Assistant ProfessorHotel, Restaurant, and Institutional ManagementUniversity of Delaware, Newark, DE

September 2001 to May 2010

Adjunct ProfessorSwiss School of Hospitality and Tourism, Chur, Switzerland


April, 2006 to Present Adjunct ProfessorInstitut Paul Bocuse, Lyon, France

September, 2003 to May, 2004; February, 2005- May, 2005

Visiting Assistant ProfessorSchool of Applied Technology and ManagementTourism and Hotel ManagementBilkent University, Ankara, Turkey

January, 1999 toMay, 2001

Graduate Teaching & Research AssociateSchool of Hotel and Restaurant AdministrationOklahoma State University, Stillwater, OK

May, 1999 toAugust, 1999

Technology CoordinatorSchool of Hotel and Restaurant AdministrationOklahoma State University, Stillwater, OK

January, 1998 toMay, 1998

Graduate Research AssistantSchool of Hotel and Restaurant AdministrationOklahoma State University, Stillwater, OK

January, 1997 to May, 1997 & August, 1997 to December, 1997

General ManagerTaylor’s Dining RoomOklahoma State University, Stillwater, OK

June, 1997 toAugust, 1997

Graduate Intern- Food & BeverageMarriott International Oklahoma City

August, 1996 toDecember, 1996

Front line EmployeeThe Big Ate Restaurant – Hewy’s Oklahoma State University, Stillwater, OK

April, 1995 toApril, 1996

Research AssistantMersin University, Mersin, Turkey

August, 1994 toMarch, 1995

Information System ManagerHotel Merit Mersin, Mersin, Turkey

May, 1994 toAugust, 1994

Cost ControllerHotel Merit Mersin, Mersin, Turkey

September, 1994 toMay, 1995

Instructor (Adjunct)Mersin University, Mersin, Turkey

May, 1993 toSeptember, 1993

Assistant Manager Intern—Rooms OperationsPhaselis Princess Hotel, Kemer, Turkey

4. TEACHING EVIDENTIAL MATERIALS

4.1. COURSES TAUGHT AT UNIVERSITY OF SOUTH FLORIDA

1. International Cruise Management2. Hospitality Information Technology3. Introduction to Hospitality and Tourism4. Hospitality Internship

4.2. COURSES TAUGHT AT UNIVERSITY OF DELAWARE

1. Introduction to Hospitality Information Technology


2. Managing Systems in Hospitality3. Hospitality Information Management, Networks and Systems4. Hospitality Computer-Based Education5. Data Mining Analysis in the Hospitality Industry6. Cruise Management

4.3. COURSES TAUGHT AT OTHER INSTITUTIONS

1. Business Statistics, Qingdao University, Qingdao, China2. Tourism Management: Futuristic Approach, University of International

Business and Economics3. Information Technology (FASTIP, Durres, Albania)4. Computer Skills for Business (Institute Paul Bocuse, Lyon, France)5. Hospitality Technology Applications (Institute Paul Bocuse, Lyon, France)6. International Food and Beverage Management (Institute Paul Bocuse, Lyon,

France)7. Cost Control Systems in Hospitality (Institute Paul Bocuse, Lyon, France)8. Business Computing (Institute Paul Bocuse, Lyon, France)9. Business Computing (Bilkent University, Ankara, Turkey)10. Hospitality Technology Applications (Bilkent University, Ankara, Turkey)11. Customer Relationship Management (Swiss School of Tourism and Hospitality,

Chur, Switzerland)12. Electronic Marketing and Business for Hospitality (Hospitality Training

Association, Brisbane, Australia)13. Technology for Tourism Organizations (Swiss School of Tourism and

Hospitality, Chur, Switzerland)14. Food & Beverage Cost Control (Mersin University, Mersin, Turkey)15. Lodging Management (Mersin University, Mersin, Turkey)16. Catering Management (Mersin University, Mersin, Turkey)

4.4. SEMINARS GIVEN AT OTHER INSTITUTIONS

1. Leadership, Shandong University, Jinan, China, 20152. How to get admission to Top 50 Universities in USA, Shandong University,

Jinan, China, 20153. How to get admission to Top 50 Universities in USA, University of International

Business and Economics, Beijing, China, 20154. E-Tourism, Shandong Normal University, Jinan, China, 20145. Tourism Technology Applications, Nankai University, Tianjing, China, 20146. Information Technology in Business, Xiamen University, Xiamen, China, 20147. How to get admission to Top 50 Universities in USA, Istanbul University,

Istanbul, Turkey 20148. International Business Opportunities in USA, Paul Bocuse Institute, Lyon,

France, 2014.

4 .5. TEACHING HONORS AND AWARDS

1. The John Wiley & Sons Innovation in Teaching Award by International Council on Hotel, Restaurant and Institutional Education, 2009.


The John Wiley & Sons Award for Innovation in Teaching award recognizes an International CHRIE member for the individual’s implementation of innovative, creative, and effective teaching techniques in hospitality education at the high school, diploma, or college/university level.

2. Excellence in Teaching Award, University of Delaware, 2009.This award is given each year to one faculty member in the University of Delaware. The faculty members are nominated by students. It is the highest teaching award that the University gives to their faculty members.

3. Exemplary Use of Technology in Teaching Award, University of Delaware, 2008

4.5. DEVELOPMENT OF CREATIVE TEACHING TOOLS

Experimental Guestroom (X-Room)

Dr. Cobanoglu was the founder and manager of experimental guestroom (X-Room) at the University of Delaware’s teaching hotel, Courtyard by Marriott between 2007 and 2010. Dr. Cobanoglu created X-Room in the summer of 2007, after his promotion to Associate Professor. X-Room is a testing room for new technologies and systems. All of the technologies tested in X-Room have been donated by vendors (the value of these systems are more than $100,000). This room was integrated into Dr. Cobanoglu’s teaching. In this room, students learned about hospitality technology hands-on. In addition, a group of students, X-Room Scholars, worked with Dr. Cobanoglu to improve the technologies tested in X-Room and collected data from guests who stay in X-Room. This data was used for research purposes. X-Room also integrated faculty and students in other majors. For example, students in Graphical Design were involved in designing the logo of X-Room. In addition as a teaching and research tool, X-Room generated publicity worth more than 1 million dollars in major leading TV channels, newspapers, and magazines including BBC, NBC, ABC, New York Times, Chicago Tribune, Boston Globe, Futurist Magazine. Dr. Cobanoglu has been invited around the world as a speaker to share his experience in developing X-Room as a teaching tool.

International Cruise Management Course with Partnership with


Carnival Cruise Lines

Dr. Cobanoglu developed an international cruise management class at the University of Delaware and University of South Florida Sarasota-Manatee. He has been teaching this class for more than 10 years in Bahamas/Caribbean and Europe. This class has a unique approach in which the class is offered as a blended method where the theory part of the class is held online (via Blackboard or Canvas) and the face-to-face component is done during an actual cruise. Carnival Cruise Lines and Costa Cruise Lines were chosen as a partner. The students are taken to an actual cruise where they are involved with variety of activities. The class includes hands on activities where the students are required to do research on the impact of cruise industry on guests, staff members and local economies and destinations.

5. SCHOLARSHIP

5.1. REFEREED JOURNAL ARTICLES & RESEARCH NOTES

1. Berezina, K., Semrad, K. J., Stepchenkova, S. & Cobanoglu, C. (2016) The managerial flash sales dash: Is there advantage or disadvantage at the finish line? International Journal of Hospitality Management (Accepted).

2. Ali, F., Amin, M, and Cobanoglu, C. (2015). An Integrated Model of Service Experience, Price, Emotions and Satisfaction: An Empirical Analysis in the Chinese Hospitality Industry. Journal of Hospitality Marketing & Management. Available Online: http://dx.doi.org/10.1080/19368623.2015.1019172.

3. Malan, G., Cobanoglu. C., Waldo, D., & Yang, W. (2015). Managing with Style: An Analysis of Work Style of Hotel Managers. Journal of Human Resources in Hospitality and Tourism, 14, (1), 90-105.

4. Bilgihan, A., Nusair, K., Okumus, F., & Cobanoglu, C. (2015). Website features, online customer experience and e-loyalty. The Service Industries Journal. DOI: http://dx.doi.org/10.1016/j.im.2015.05.005

5. Berezina, K., Bilgihan, A., Cobanoglu, C., & Okumus, F. (2015). Understanding satisfied and dissatisfied hotel customers: Text mining of online hotel reviews. Journal of Hospitality Marketing & Management. DOI: 10.1080/19368623.2015.983631


6. Cobanoglu, C., Yang, W. Shatskikh, A. & Agarwal, A. (2015). Are Consumers Ready for Mobile Payment? An Examination of Consumer Acceptance of Mobile Payment Technology in Restaurant Industry. FIU Hospitality Review, 31 (4).

7. Bilgihan, A., Berezina, K., Cobanoglu, C., & Okumus, F. (2014). The information technology (IT) skills of hospitality school graduates as perceived by hospitality professionals. Journal of Teaching in Travel and Tourism. (In-Press)

8. Malan, G., Cobanoglu, C., Waldo, D. & Yang, W. (2014). Managing with Style: An Analysis of Work Styles of Hotel Managers. Journal of Human Resources in Hospitality & Tourism, 13 (2), 190-209

9. Law, R., Buhalis, D. & Cobanoglu, C. (2014). Progress on information and communication technologies in hospitality and tourism. International Journal of Contemporary Hospitality Management, 26, (5).

10. Bilgihan, A., Karadag, E., Cobanoglu, C. & Okumus, F. (2013). Biometric Technology Applications and Trends in Hotels. FIU Hospitality Review, 31 (2). (Research Note)

11. Bilgihan, A. & Cobanoglu, C. Nusair, K. & Okumus, F. (2013). A Quantitative Study Exploring the Difference between Gaming Genre Preferences. The Computer Games Journal, 2 (1) 19-40.

12. Cobanoglu, C. & Berezina, K. (2012). Pacific Rim Bangkok Hotel needs a new Property Management System. Journal of Hospitality & Tourism Cases, 2 (1). (In Press)

13. Berezina, K., Cobanoglu, C., Miller, B.L., & Kwansa, F.A. (2012). The Impact of Information Security Breach on Hotel Guest Perception of Service Quality, Satisfaction, Revisit Intentions and Word-of-Mouth. International Journal of Contemporary Hospitality Management, 24(7), p. 991-1010.

14. Atadil, H. A., Berezina, K., Yilmaz, B. S., & Cobanoglu, C. (2012). An Analysis of the Usage of Facebook and Twitter as a Marketing Tool in Hotels. Dokuz Eylül University Journal of Faculty of Business. 11(2), p. 119-125.

15. Cobanoglu, C., Bilgihan, A., Nusair, K. & Berezina, K. (2012). The impact of Wi-Fi service in restaurants on customers’ likelihood of return to a restaurant. Journal of Foodservice Business Research, 15 (3), p. 285-299


16. Cobanoglu, C., Berezina, K., Kasavana, M., & Erdem, M. (2011). The Impact of Technology Amenities on Hotel Guest Overall Satisfaction. Journal of Quality Assurance in Hospitality and Tourism, 12 (4), p. 272-288.

17. Cobanoglu, C., & Berezina, K. (2011). The Impact of the Use of Blogs on Students’ Assignment Engagement. The Journal of Hospitality, Leisure, Sport & Tourism Education, 10 (1), p. 99-105.

18. Cobanoglu, C., Ayoun, B., Connolly, D., & Nusair, K. (2011). The effect of information technology steering committees on perceived IT management sophistication in hotels. International Journal of Hospitality and Tourism Administration, 14 (1).

19. Berezina, K. & Cobanoglu, C. (2010). A Financial Analysis of Payment Card Industry Compliance Journey of a Hotel: A Case Study. Journal of Hospitality Financial Management, 18 (2), p. 1-23.

20. Cobanoglu, C., Ciccarelli, S., Nelson, R., DeMicco, F. (2010). Using global positioning systems as a marketing tool: An analysis of U.S. Consumers’ use and perceptions. Journal of Hospitality Marketing and Management, 19 (6), 556 — 574.

21. Nusair, K., Parsa, H.G., & Cobanoglu, C. (2010). Building a model of commitment for Generation Y: An empirical study on e-travel retailers. Tourism Management, 32 (4), 833-843.

22. Bilgihan, A., Cobanoglu, C., & Miller, B. (2010). Importance-Performance Analysis of Guest Entertainment Technology Amenities in the Lodging Industry. FIU Review, 28 (2).

23. Demirciftci, T., Cobanoglu, C., Beldona, S. & Cummings, P. (2010). Rate parity: A study of 4 and 5 diamond hotels in the U.S. lodging industry. Journal of Hospitality Marketing and Management, 19 (4) 295-308.


24. Karadag, E., Cobanoglu, C. & Dickinson, C. (2009). The Characteristics of IT Investment Decisions and Evaluation Methods Used In the U.S. Lodging Industry. International Journal of Contemporary Hospitality Management, 21 (1), 52-68.

25. Kalkan, K., Kwansa, F., & Cobanoglu, C. (2008). Payment Card Industry Data Security Standards (PIC DSS) Compliance in Restaurants. The Journal of Hospitality Financial Management, 16 ( 2).

26. Mozeik, C., Beldona, S., Cobanoglu, C., & Poorani, A. (2008). The Adoption Of Restaurant Based E-Services. Journal of Foodservice Business Research, 12 (3), 247-265.

27. Cobanoglu, C., Corbaci, K., Tepeci, M., & Unur, K. (2008). An empirical study of perceived management and leadership skills of hotel managers. Journal of Social Sciences of Celal Bayar University, 6 (2), 23-42.

28. Beldona, S. & Cobanoglu, C. (2007). Importance-Performance analysis of guest technologies in the lodging industry. Cornell Hotel and Restaurant Administration Quarterly, 48, (3), 299-312.

29. Moreo, A., Cobanoglu, C., & DeMicco, F. (2007). A comparative analysis of restaurant websites and hospitality school restaurant websites. Journal of Hospitality and Tourism Education, 19 (3), 40-47.

30. Cobanoglu, C. & DeMicco, F. (2007). To be secure or not to be: This is the question! A critical look at hotel’s network security. International Journal of Hospitality and Tourism Administration, 8 (1), 43-59.

31. Cobanoglu, C. (2007). A critical look at restaurant network security: Attacks, prevention tools, and practices. Journal of Foodservice Business Research, 10 (1). 31-50.

32. Cobanoglu, C. (2006). An analysis of blogs as a teaching tool as perceived by hospitality management students. The Journal of Hospitality, Leisure, Sport & Tourism Education, 5 (2), 83-88.

33. Cobanoglu. C., Dede, P., & Poorani, A. (2006). An analysis of skills and competencies of full service hotel technology managers. Journal of Teaching in Travel and Tourism, 6 (4), 19-35.


34. Cobanoglu, C., Demirer, I., Kepeci, B, & Sipahioglu, S. (2006). The impact of technology in hotels: a case study of Istanbul and Ankara hotels. Anatolia: An International Journal of Tourism and Hospitality Research, 17, (2). 318-322

35. Cobanoglu, C., Powley, J., Cetinkaya, A. S., & Cummings, P (2006). Online travel purchases from third-party travel web sites. In M. Kozak & L. Andreu (Eds.), Progress in Tourism Marketing, (55-70). Oxford, U.K.: Elsevier.

36. Cobanoglu, C., Moreo, P. J., & Wood, D. F. (2004). Hospitality research: A comparison of industry professionals’ and educators’ perceptions. Journal of Hospitality and Tourism Education, 15 (4), pp. 20-30.

37. Cobanoglu, C. & Cobanoglu, N. (2003). The effect of incentives

in web surveys: application and ethical considerations. International Journal of Market Research, 45 (4), pp. 1-14.

38. Cobanoglu, C., Corbaci, K., Moreo, P., & Ekinci, Y. (2003). A comparative study of the importance of hotel selection components by Turkish business travelers. International Journal of Hospitality and Tourism Administration, 4(1), pp. 1-22.

39. Lin, R., Martin, L., Leong, J., & Cobanoglu, C. (2002). Ethical purchasing perceptions and practices of junior and senior restaurant managers. Asian Pacific Journal of Tourism Research, 7, (2), pp. 28-44.

40. Ekinci, Y., Prokopaki, P., & Cobanoglu, C. (2002). Service Quality in Cretan Accommodation: Marketing Strategies for the UK Holiday Market. International Journal of Hospitality Management, 22 (1), pp. 47-66.

41. Jung-Mao, L., Martin, L., & Cobanoglu, C. (2002). Educators’ perceptions of business ethics in hospitality. Journal of Teaching in Travel and Tourism, 2 (3/4), pp. 47-59.

42. Cobanoglu, C., Corbaci, K., & Ryan, B. (2001). A Comparative study: The impact of technology in lodging properties in the United States and Turkey. International Journal of Hospitality Information Technology, 2 (1), pp. 23-40.

43. Cobanoglu, C., Warde, B. & Moreo, P. (2001). A comparison of mail, fax, and web-based survey methods. International Journal of Market Research, 43 (4), pp. 441-452.


44. Cobanoglu, C. & Moreo, P. (2001). Hospitality research: Educators’ perspective. Journal of Hospitality and Tourism Education, 13 (5), pp. 9-20.

5.2. RESEARCH AWARDS

1. Fellow, Academy for Global Business Advancement (AGBA), 2013This is the highest honor that AGBA bestows to an individual for his/her accomplishments in research in business field. http://www.agba.us/honors.html

2. Best Paper AwardBerezina, E. & Cobanoglu, C., Miller, B., & Kwansa, F. (2010). The impact of information security breach on hotel guest perception of service quality, satisfaction, revisit intentions and word-of-mouth. 18th Annual Hospitality Information Technology Association (HITA) Conference, Orlando, FL.

3. Best Paper Award (Student-Track)Berezina, E. & Cobanoglu, C. (2010). Gap Analysis of In-Room Technology Amenities in Hotels. Western Decision Sciences Annual Meeting, Lake Tahoe, NV.

4. Best Paper Award.Beldona, S., Poorani, A., & Cobanoglu, C. (2009). Customer Relationship Management in the U.S. Lodging Industry: Perceptual Differences among Organizational Types and Roles/Designations. 17th Annual Hospitality Information Technology Association (HITA) Conference, Anaheim, CA.

5. Best Application Paper AwardCobanoglu, C., Ayoun, B., & Connolly, D. J. (2008). The effect

of information technology steering committees on perceived IT


http://www.agba.us/honors.html

management sophistication in hotels. Decision Science Institute 39th Annual Meeting, Baltimore, MD.

6. Distinguished Track Paper- Hospitality ManagementCobanoglu, C., Ayoun, B., & Connolly, D. J. (2008). The effect

of information technology steering committees on perceived IT management sophistication in hotels. Decision Science Institute 39th Annual Meeting, Baltimore, MD.

7. Best Paper Award Ayaz, D. & Cobanoglu, C. (2006). A comparative analysis of

perceived hotel satisfaction between all-inclusive hotel guests and non-inclusive hotel guests. Council on Hotel, Restaurant, and Institutional Management HEMAR Chapter Undergraduate Research Conference, New York City, NY.

8. Best Paper AwardCobanoglu, C., Moreo, P. J., Qu, H., Ryan, B. & Sammons, G.

(2002). The importance of disruptive and sustaining technology amenities in business travelers’ hotel selection process. International Council on Hotel, Restaurant, and Institutional Education Annual Convention, Orlando, FL

9. Outstanding Doctoral Student Award, Oklahoma State University, 2001.

10. Best Paper AwardCobanoglu, C., Warde, B., & Moreo, P. J. (2001). A

comparison of mail, fax, and we-based surveys in hospitality industry. Proceedings of the International Council on Hotel, Restaurant, and Institutional Education Annual Convention, Toronto, Canada.

11. Award of Excellence, Outstanding Presentation in the area of Social Sciences,

Cobanoglu, C., Wood, D. & Moreo, J. P. (2000). A pilot study: An assessment of the utilization of the hospitality research by


industry professionals. Eleventh Annual Graduate Research Symposium at Oklahoma State University, Stillwater, OK.

12. Best Paper Award, Social and Behavioral SciencesCobanoglu, C. & Corbaci, K. (1999). The impact of

technology in lodging properties in Turkey. Sixth Annual Student Research Conference at West Texas A&M University, Canyon, TX

13. Best Paper AwardCobanoglu, C., Ryan, B. & Beck, J. (1999). The impact of

technology in lodging properties. International Council on Hotel, Restaurant, and Institutional Education Annual Convention Proceedings.

5.3. REFEREED PUBLICATIONS IN CONFERENCE PROCEEDINGS

1. Atadil, H.A., Berezina, K., Yilmaz, B.S., & Cobanoglu, C. (2012). An analysis of the usage of Facebook and Twitter as a tourism marketing tool. Proceedings of the 17th Annual Graduate Student Research Conference in Hospitality and Tourism, Auburn, AL.

2. Berezina, K., Shatskikh, A., Cobanoglu, C., & Annaraud, K. (2012). An analysis of payment card industry data security standards (PCI DSS) compliance efforts in restaurants: independent versus chain restaurants. Proceedings of the 17th Annual Graduate Student Research Conference in Hospitality and Tourism, Auburn, AL.

3. Berezina, K., Bilgihan, A., Cobanoglu, C., & Okumus, F. (2011). What Makes Satisfied Customers Happy? Text Mining of Hotel Reviews. Proceedings of the International Hospitality Information Technology Association (iHITA) Conference, Austin, TX.

4. Berezina, K., Bilgihan, A., Cobanoglu, C., & Okumus, F. (2011). The Information Technology (IT) Skills of Hospitality School Graduates as Perceived by Hospitality Professionals. Proceedings of 16th Annual Graduate Student Research Conference in Hospitality and Tourism, Houston, TX

5. Usta, M., Berezina, K., & Cobanoglu, C. (2011). The Impact of Hotel Attributes’ Satisfaction on Overall Guest Satisfaction. Proceedings of


16th Annual Graduate Student Research Conference in Hospitality and Tourism, Houston, TX

6. Miller, B., Cobanoglu, C., Berezina, E., Francis, T. (2010). Students’ Appreciation of the Use of Blogs as an Instructional Strategy in Hospitality Undergraduate Courses. Proceedings of the International Council on Hotel, Restaurant, and Institutional Education Annual Convention, San Juan, Puerto Rico.

7. Bilgihan, A., Cobanoglu, C., Karadag, E., Okumus, F. (2010). Biometric Technology Applications and Trends in Hotels. Proceedings of the International Council on Hotel, Restaurant, and Institutional Education Annual Convention, San Juan, Puerto Rico.

8. Berezina, E. & Cobanoglu, C. (2010). Gap Analysis of In-Room Technology Amenities in Hotels. Proceedings of the Western Decision Sciences Annual Meeting, Lake Tahoe, NV. (Voted as Best Paper-Student Track)

9. Cobanoglu, C. & Berezina, E. (2009). The Impact of Use of Blogs in Students’ Assignment Engagement. Proceedings of the Decision Science Institute 40th Annual Meeting, New Orleans, LA.

10. Cobanoglu, C., Bilgihan, A. F., Erdem, M., & Hancer, M. (2009). Is Wi-Fi Service in a Restaurant a Determinant of Customers' Revisit Intention? Proceedings of the Decision Science Institute 40th Annual Meeting, New Orleans, LA.

11. Beldona, S., Poorani, A., & Cobanoglu, C. (2009). Customer Relationship Management in the U.S. Lodging Industry: Perceptual Differences among Organizational Types and Roles/Designations. Proceedings of the Hospitality Information Technology Association Conference, Anaheim, CA. (Voted as Best Paper).

12. Cobanoglu, C., Berezina, E., Kasavana, M., & Erdem, M. (2009).

The Impact of Technology Amenities on Hotel Guest Satisfaction: An Empirical Study. Proceedings of the Hospitality Information Technology Association Conference, Anaheim, CA.

13. Cobanoglu, C., Erdem, M., & Christodoulidou, N. (2009). The Impact of Information Technology (IT) Integration on Point of Sale System Selection in Restaurants. Proceedings of the Hospitality Information Technology Association Conference, Anaheim, CA.

14. Xiong, L., Cobanoglu, C., Cummings, P., & DeMicco, F. (2009). Web accessibility of US-based hospitality websites. Proceedings of


the Sixteenth International Conference on Information Technology and Travel & Tourism, Amsterdam, Netherlands.

15. Bilgihan, A., Beldona, S., Cobanoglu, C. (2009). The adoption of fingerprint payment technology mechanisms at the customer end. Proceedings of the Sixteenth International Conference on Information Technology and Travel & Tourism, Amsterdam, Netherlands.

16. Cobanoglu, C., Ayoun, B., & Connolly, D. J. (2008). The effect of information technology steering committees on perceived IT management sophistication in hotels. Proceedings of the Decision Science Institute 39th Annual Meeting, Baltimore, MD. (Voted as Best Application Paper) (Voted as Best Hospitality Track Paper)

17. Kalkan, K., Kwansa, F., Cobanoglu, C. (2008). PCI Compliance in the U.S. Hospitality Industry. Proceedings of the International Conference on Business Hospitality and Tourism Management, Ocho Rios, Jamaica.

18. Cetinkaya, A. S. & Cobanoglu, C. (2008). Impact of the Use of Information Technologies on Organizational Performance of Hotels in Turkey. Proceedings of the International Conference on Business Hospitality and Tourism Management, Ocho Rios, Jamaica.

19. Cobanoglu, C. & Kalkan, K. (2008). Analysis of Payment Card Industry Data Security Standards (PCI DSS) compliance in restaurants. Proceedings of the Hospitality Information Technology Association Conference, Austin, TX.

20. Cobanoglu, C. & Bilgihan, A. (2008). An analysis of Wi-Fi access in restaurants from customers' perspective. Proceedings of the Hospitality Information Technology Association Conference, Austin, TX.

21. Mozeik, C., Beldona, S., Cobanoglu, C., & Poorani, A. (2007). Are restaurant customers ready to access services through Web-enabled mobile devices? Proceedings of the Hospitality Information Technology Association Conference, Orlando, FL.

22. Demirer, I., Kepeci, B., Sipahioglu, S., & Cobanoglu, C. (2007). An analysis of utilization of technology in five-star hotels in Antalya. Proceedings of the Twelfth Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Houston, TX.


23. Moreo, A., Cobanoglu. C., & DeMicco, F. (2007). A comparative analysis of restaurant websites and hospitality school websites. Proceedings of the Twelfth Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Houston, TX.

24. Demirciftci, T. & Cobanoglu, C. (2007). An analysis of e-procurement application and trends in hotels: A pilot study. Proceedings of the Twelfth Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Houston, TX.

25. Kizildag, M., Erdas, D., Demirciftci, T., Ozdemir, O., & Cobanoglu, C. (2007). The impact of technology in hotels: A case study of Istanbul and Ankara hotels. Proceedings of the Twelfth Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Houston, TX.

26. Gocmen, B., Cobanoglu, C. & Corbaci, K. (2006). Point of sale system in restaurants : Bloatware? Proceedings of Hospitality Information Technology Association Conference, Minneapolis, MN.

27. Ozdemir, O. & Cobanoglu, C. (2006). A study of human resources technologies in hotel industry: Application and trends. Proceedings of Hospitality Information Technology Association Conference, Minneapolis, MN.

28. Gocmen, B., Tekin, N., Sezener, O., Acabay, F., & Cobanoglu, C. (2006). An analysis of Internet usage of hospitality undergraduate students in Turkey. Proceedings of the Eleventh Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Seattle, WA.

29. Cobanoglu, C. & Cummings, P. (2005). An analysis of perceived difference in quality of hotel services between third party travel agent guests versus direct guests. Proceedings of the Hospitality and Tourism: Driving National and International Development Conference, Jamaica.

30. Cobanoglu, C. (2005). Managing information technology investment risks in multi-unit lodging companies. Proceedings of the Hospitality Information Technology Association Conference, Los Angeles, CA.


31. Dede, P. & Cobanoglu, C. (2005). Property Management Systems: Bloatware? Proceedings of the Tenth Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Mrytle Beach, SC.

32. Cobanoglu, C. & DeMicco, J. F. (2004). Security analysis of hotel computer networks: Global threats and prevention techniques. Proceedings of the second Asia-Pacific Council on Hotel, Restaurant, and Institutional Education Conference, Phuket, Thailand.

33. Powley, J., Cobanoglu, C. & Cummings, P. (2004). Determinants of online travel purchases from third-party travel web sites. Proceedings of the Twelfth International Conference on Information Technology and Travel & Tourism, Cairo, Egypt.

34. Cobanoglu, C. & DeMicco, F. (2003). The impact of strategic alignment on the level of information technology management sophistication. Proceedings of the Europe Council on Hotel, Restaurant, and Institutional Education (EUROCHRIE) Congress, Bad Honnef, Germany.

35. Cobanoglu, C. & Cummings, P. (2003). As third party online reservations rise, must guest relations fall? Proceedings of the Europe Council on Hotel, Restaurant, and Institutional Education (EUROCHRIE) Congress, Bad Honnef, Germany.

36. Cobanoglu, C., Moreo, P. J., Qu, H., Ryan, B. & Sammons, G. (2002). The importance of disruptive and sustaining technology amenities in business travelers’ hotel selection process. Proceedings of the International Council on Hotel, Restaurant, and Institutional Education Annual Convention, Orlando, FL (Voted as Best Paper).

37. Ekinci, Y., Park, J. & Cobanoglu, C. (2002). An Examination of the Factors Affecting Internet Users’ Intention to Purchase Holidays Online. 33rd Annual TTRA Conference Proceedings, Virginia, USA.

38. Cobanoglu, C., Warde, B., & Moreo, P. J. (2001). A comparison of mail, fax, and we-based surveys in hospitality industry. Proceedings of the International Council on Hotel, Restaurant, and Institutional Education Annual Convention, Toronto, Canada. (Voted as Best Paper)

39. Cobanoglu, C., Moreo, P. J., & Wood, D. (2000). Hospitality research: Educators’ perspectives. Proceedings of the Sixth Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Atlanta, Georgia.


40. Cobanoglu, C., Warde, B. & Moreo, P. (2000). A comparison of mail, fax, and web-based survey methods. Proceedings of the Sixth Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Atlanta, Georgia.

41. Cobanoglu, C., Wood, F. D., & Moreo, J. P. (2000). An assessment of the utilization of hospitality research. Proceedings of the Fifth Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Houston, TX.

42. Cobanoglu, C., Corbaci, K., & Ryan, B. (2000). The impact of technology in lodging properties in Turkey. Proceedings of the Fifth Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Houston, TX.

43. Cobanoglu, C., Ryan, B. & Beck, J. (1999). The impact of technology in lodging properties. International Council on Hotel, Restaurant, and Institutional Education Annual Convention Proceedings. (Voted as Best Paper)

44. Cobanoglu, C. & Ryan, B. (1999). An assessment of the effect of the technology in Oklahoma Lodging Properties. Proceedings of the Fourth Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Las Vegas, NV.

5.4. REFEREED PRESENTATIONS AT CONFERENCES

1. Atadil, H.A., Berezina, K., Yilmaz, B.S., & Cobanoglu, C. (2012). An analysis of the usage of Facebook and Twitter as a tourism marketing tool. The 17th Annual Graduate Student Research Conference in Hospitality and Tourism, Auburn, AL.

2. Berezina, K., Shatskikh, A., Cobanoglu, C., & Annaraud, K. (2012). An analysis of payment card industry data security standards (PCI DSS) compliance efforts in restaurants: independent versus chain restaurants. The 17th Annual Graduate Student Research Conference in Hospitality and Tourism, Auburn, AL.

3. Berezina, K., Bilgihan, A., Cobanoglu, C., & Okumus, F. (2011). What Makes Satisfied Customers Happy? Text Mining of Hotel Reviews. International Hospitality Information Technology Association (iHITA) Conference, Austin, TX.


4. Berezina, K. & Cobanoglu, C. (2011). The Utilization of Electronic Marketing Tools by Restaurants. Oklahoma State University 22nd Annual Research Symposium, Stillwater, OK

5. Berezina, K., Bilgihan, A., Cobanoglu, C., & Okumus, F. (2011). The Information Technology (IT) Skills of Hospitality School Graduates as Perceived by Hospitality Professionals. 16th Annual Graduate Student Research Conference in Hospitality and Tourism, Houston, TX

6. Usta, M., Berezina, K., & Cobanoglu, C. (2011). The Impact of Hotel Attributes’ Satisfaction on Overall Guest Satisfaction. 16th Annual Graduate Student Research Conference in Hospitality and Tourism, Houston, TX

7. Miller, B., Cobanoglu, C., Berezina, E., Francis, T. (2010). Students’ Appreciation of the Use of Blogs as an Instructional Strategy in Hospitality Undergraduate Courses. The International Council on Hotel, Restaurant, and Institutional Education Annual Convention, San Juan, Puerto Rico.

8. Bilgihan, A., Cobanoglu, C., Karadag, E., Okumus, F. (2010). Biometric Technology Applications and Trends in Hotels. The International Council on Hotel, Restaurant, and Institutional Education Annual Convention, San Juan, Puerto Rico.

9. Berezina, E. & Cobanoglu, C. (2010). Gap Analysis of In-Room Technology Amenities in Hotels. Western Decision Sciences Annual Meeting, Lake Tahoe, NV. (Voted as Best Paper-Student Track)

2. Cobanoglu, C. & Berezina, E. (2009). The Impact of Use of Blogs in Students’ Assignment Engagement. Decision Science Institute 40th Annual Meeting, New Orleans, LA.

3. Cobanoglu, C., Bilgihan, A. F., Erdem, M., & Hancer, M. (2009). Is Wi-Fi Service in a Restaurant a Determinant of Customers' Revisit Intention? Decision Science Institute 40th Annual Meeting, New Orleans, LA.

4. Beldona, S., Poorani, A., & Cobanoglu, C. (2009). Customer Relationship Management in the U.S. Lodging Industry: Perceptual Differences among Organizational Types and Roles/Designations. Hospitality Information Technology Association Conference, Anaheim, CA. (Voted as Best Paper).

5. Cobanoglu, C., Berezina, E., Kasavana, M., & Erdem, M. (2009). The


Impact of Technology Amenities on Hotel Guest Satisfaction: An Empirical Study. Hospitality Information Technology Association Conference, Anaheim, CA.

6. Cobanoglu, C., Erdem, M., & Christodoulidou, N. (2009). The Impact of Information Technology (IT) Integration on Point of Sale System Selection in Restaurants. Hospitality Information Technology Association Conference, Anaheim, CA.

7. Xiong, L., Cobanoglu, C., Cummings, P., & DeMicco, F. (2009). Web accessibility of US-based hospitality websites. The Sixteenth International Conference on Information Technology and Travel & Tourism, Amsterdam, Netherlands.

8. Bilgihan, A., Beldona, S., Cobanoglu, C. (2009). The adoption of fingerprint payment technology mechanisms at the customer end. The Sixteenth International Conference on Information Technology and Travel & Tourism, Amsterdam, Netherlands.

9. Cobanoglu, C., Ayoun, B., & Connolly, D. J. (2008). The effect of information technology steering committees on perceived it management sophistication in hotels. Decision Science Institute 39th Annual Meeting, Baltimore, MD. (Voted as Best Application Paper) (Voted as Best Hospitality Track Paper)

10. Kalkan, K., Kwansa, F., Cobanoglu, C. (2008). PCI Compliance in the U.S. Hospitality Industry. The International Conference on Business Hospitality and Tourism Management, Ocho Rios, Jamaica.

11. Cetinkaya, A. S. & Cobanoglu, C. (2008). Impact of the Use of Information Technologies on Organizational Performance of Hotels in Turkey. The International Conference on Business Hospitality and Tourism Management, Ocho Rios, Jamaica.

12. Bilgihan, A., Kalkan, K., Cobanoglu, C. (2008). An Analysis of Fingerprint Applications and Trends in Hotels. The Thirteenth Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Orlando, FL.

13. Cobanoglu, C. & Kalkan, K. (2008). Analysis of Payment Card Industry Data Security Standards (PCI DSS) compliance in restaurants. Hospitality Information Technology Association Conference, Austin, TX.


14. Cobanoglu, C. & Bilgihan, A. (2008). An analysis of Wi-Fi access in restaurants from customers' perspective. Hospitality Information Technology Association Conference, Austin, TX.

15. Mozeik, C., Beldona, S., Cobanoglu, C., & Poorani, A. (2007). Are restaurant customers ready to access services through Web-enabled mobile devices? Hospitality Information Technology Association Conference, Orlando, FL.

16. Demirer, I., Kepeci, B., Sipahioglu, S., & Cobanoglu, C. (2007). An analysis of utilization of technology in five-star hotels in Antalya. The Twelfth Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Houston, TX.

17. Moreo, A., Cobanoglu. C., & DeMicco, F. (2007). A comparative analysis of restaurant websites and hospitality school websites. The Twelfth Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Houston, TX.

18. Demirciftci, T. & Cobanoglu, C. (2007). An analysis of e-procurement application and trends in hotels: A pilot study. The Twelfth Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Houston, TX.

19. Kizildag, M., Erdas, D., Demirciftci, T., Ozdemir, O., & Cobanoglu, C. (2007). The impact of technology in hotels: A case study of Istanbul and Ankara hotels. The Twelfth Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Houston, TX.

20. Ayaz, D. & Cobanoglu, C. (2006). A comparative analysis of perceived hotel satisfaction between all-inclusive hotel guests and non-inclusive hotel guests. Council on Hotel, Restaurant, and Institutional Management HEMAR Chapter Undergraduate Research Conference, New York City, NY. (Voted as Best Paper)

21. Ozdemir, O. & Cobanoglu, C. (2006). A study of human resources technologies in hotel industry: Application and trends. Hospitality Information Technology Association Conference, Minneapolis, MN.

22. Gocmen, B., Cobanoglu, C. & Corbaci, K. (2006). Point of sale system in restaurants : Bloatware? Hospitality Information Technology Association Conference, Minneapolis, MN.


23. Cobanoglu, C. & Cummings, P. (2005). An analysis of perceived difference in quality of hotel services between third party travel agent guests versus direct guests. Hospitality and Tourism: Driving National and International Development Conference, Jamaica.

24. Cobanoglu, C. (2005). Managing information technology investment risks in multi-unit lodging companies. Hospitality Information Technology Association Conference, Los Angeles, CA.

25. Cobanoglu, C., Cetinkaya, S., & Powley, J. H. (2005). An Analysis of Online Travel Purchase from Third Party Travel Websites. International Tourism Conference: Perspectives in Tourism Marketing, Mugla, Turkey.

26. Dede, P. & Cobanoglu, C. (2005). Property Management Systems: Bloatware? The Tenth Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Mrytle Beach, SC.

27. Cobanoglu, C. & DeMicco, J. F. (2004). Security analysis of hotel computer networks: Global threats and prevention techniques. Second Asia-Pacific Council on Hotel, Restaurant, and Institutional Education Conference, Phuket, Thailand.

28. Powley, J., Cobanoglu, C. & Cummings, P. (2004). Determinants of online travel purchases from third-party travel web sites. Twelfth International Conference on Information Technology and Travel & Tourism, Cairo, Egypt.

29. Cobanoglu, C. & Cummings, P. (2003). As third party online reservations rise, must guest relations fall? The Europe Council on Hotel, Restaurant, and Institutional Education (EUROCHRIE) Congress, Bad Honnef, Germany.

30. Cobanoglu, C. & DeMicco, F. (2003). The impact of strategic alignment on the level of information technology management sophistication. The Europe Council on Hotel, Restaurant, and Institutional Education Congress (EURO-CHRIE), Bonn, Germany.

31. Cobanoglu, C., Moreo, P. J., Qu, H., Ryan, B. & Sammons, G. (2002). The importance of disruptive and sustaining technology amenities in business travelers’ hotel selection process. The International Council on Hotel, Restaurant, and Institutional Education Annual Convention, Orlando, FL (Voted as Best Paper).


32. Lin, R., Martin, L., Leong, J. & Cobanoglu, C. (2002). Ethical purchasing perceptions and practices of junior and senior restaurant managers. The International Council on Hotel, Restaurant, and Institutional Education Annual Convention, Orlando, FL

33. Cobanoglu, C. & Moreo, P. J. (2001). The role of hospitality research: A comparison of industry professionals’ and educators’ views. The International Council on Hotel, Restaurant, and Institutional Education Annual Convention, Toronto, Canada.

34. Cobanoglu, C., Warde, B., & Moreo, P. J. (2001). A comparison of mail, fax, and we-based surveys in hospitality industry. The International Council on Hotel, Restaurant, and Institutional Education Annual Convention, Toronto, Canada. (Voted as Best Paper)

35. Cobanoglu, C., Corbaci, K., & Moreo, P. J. (2001). An analysis of business travelers’ selection of hotels in Turkey : Gender differences. The International Council on Hotel, Restaurant, and Institutional Education Annual Convention, Toronto, Canada.

36. Cobanoglu, C., Corbaci, K. & Ryan, B. (2000). A comparative study: The impact of technology in lodging properties in the United States and Turkey. Technology Impact on Cultural Tourism Conference, Bogazici University, Istanbul, Turkey.

37. Cobanoglu, C. (2000). An assessment of the understanding of the differences between leadership and management among educators of human sciences colleges. Eleventh Annual Graduate Research Symposium at Oklahoma State University, Stillwater, OK.

38. Cobanoglu, C., Wood, D. & Moreo, J. P. (2000). A pilot study: An assessment of the utilization of the hospitality research by industry professionals. Eleventh Annual Graduate Research Symposium at Oklahoma State University, Stillwater, OK. (Voted as Best Social Sciences Presentation)

39. Cobanoglu, C., Wood, F. D., & Moreo, J. P. (2000). An assessment of the utilization of hospitality research. The Fifth Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Houston, TX.

40. Cobanoglu, C. & Corbaci, K. (1999). The impact of technology in lodging properties in Turkey. Sixth Annual Student Research Conference at West Texas A&M University, Canyon, TX


41. Cobanoglu, C., Wood, D. & Moreo, J. P. (1999). Hospitality Research: So What? Sixth Annual Student Research Conference at West Texas A&M University, Canyon, TX (Voted as Best Presentation)

42. Adewui, A. & Cobanoglu, C. (1999). Cross-cultural teaching. New Perspectives on Teaching and Learning, Oklahoma State University, Stillwater, OK.

43. Cobanoglu, C., Ryan, B. & Beck, J. (1999). The impact of technology in lodging properties. The International Council on Hotel, Restaurant, and Institutional Education Annual Convention, New Mexico. (Voted as Best Paper)

44. Cobanoglu, C. & Ryan, B. (1999). An assessment of the effect of the technology in Oklahoma Lodging Properties. Fourth Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism. Las Vegas, NV.

45. Cobanoglu, C. & Ryan, B. (1998). Preliminary Results: An assessment of the effect of the technology in Oklahoma Lodging Properties. Fifth Annual Student Research Conference at West Texas A&M University, Canyon, TX

5.5. REFEREED POSTER PRESENTATIONS

1. Bilgihan, A., Cobanoglu, C., Miller, B. (2009). The impact of Wi-Fi service in restaurants on customers’ frequency of visit. The Thirteenth Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Las Vegas, NV.

2. Kalkan, K., Cobanoglu, C., Miller, B. (2009). An analysis of payment card industry data security standards compliance in hotels. The Thirteenth Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Las Vegas, NV.

3. Gocmen, B., Tekin, N., Sezener, O., Acabay, F., & Cobanoglu, C. (2006). An analysis of Internet usage of hospitality undergraduate students in Turkey. Eleventh Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Seattle, WA.

4. Ekinci, Y. & Cobanoglu, C. (2002). An empirical analysis of Internet user’s intention to purchase vacations online. The International Council on Hotel, Restaurant, and Institutional Education Annual


Convention, Orlando, FL.

5. Cobanoglu, C., Corbaci, K. & Ryan, B. (2000). The impact of technology in lodging properties in Turkey. The Eleventh Graduate Research Symposium at Oklahoma State University, Stillwater, OK.

6. Cobanoglu, C., Corbaci, K., & Ryan, B. (2000). The impact of technology in lodging properties in Turkey. The Fifth Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, Houston, TX.

7. Castle, K., Adewui, A., Bakken, J., Cobanoglu, C., Hughes, B., Iheanacho, K., Palmer, T., Rains, A. & Vineyar, S. (1999). The role of case studies in teacher education. New Perspectives on Teaching and Learning, Oklahoma State University, Stillwater, OK.

5.7. INVITED PAPERS, POSITION PAPERS, EDITORIALS, BOOK REVIEWS


6.7.1. INVITED PAPERS

1. Cobanoglu, C. (2012). Cloud tech is the today and tomorrow of hosted hospitality. Hospitality Technology, 16 (5).

2. Cobanoglu, C. (2012). Guest Satisfaction Linked to Technology. Hospitality Technology, 16, (4).

3. Cobanoglu, C. (2012). New Management Technologies Fill Missing Tech Links. Hospitality Technology, 16, (3).

4. Cobanoglu, C. (2012). Turning Social Networks into Distribution Channels. Hospitality Technology, 16, (2).

5. Cobanoglu, C. (2012). Analyze Online Reviews for Clues to Customer Satisfaction. Hospitality Technology, 16, (1).

6. Cobanoglu, C. (2011). Could QR Codes be the New Comment Card? Hospitality Technology, 15, (9).

7. Cobanoglu, C. (2011). Social Media Policy: a Hospitality Must-Have. Hospitality Technology, 15, (8).

8. Cobanoglu, C. (2011). Feds Release Labor App. Hospitality Technology, 15, (7).

9. Cobanoglu, C. (2011). Location-Based Services Show Potential. Hospitality Technology, 15, (6).

10. Cobanoglu, C. (2011). Hotel Execs Tackle Top Network Woes. Hospitality Technology, 15, (5).

11. Cobanoglu, C. (2011). IT Then & Now: Have we Really Changed? Hospitality Technology, 15, (4).

12. Cobanoglu, C. (2011). Technology on the High Seas. Hospitality Technology, 15, (3).

13. Cobanoglu, C. (2011). The Benefits of Menu Labeling. Hospitality Technology, 15, (2).


14. Cobanoglu, C. (2011). Customers to Websites: Don’t Share my Data! Hospitality Technology, 15, (1).

15. Cobanoglu, C. (2010). PCI 2.0: What's Changed. Hospitality Technology, 14, (9).

16. Cobanoglu, C. (2010). Business vs. Leisure Travelers: What Makes them Book?. Hospitality Technology, 14, (8).

17. Cobanoglu, C. (2010). New Recruits Ill-prepared. Hospitality Technology, 14, (7).

18. Cobanoglu, C. (2010). Making the Grade. Hospitality Technology, 14, (6).

19. Cobanoglu, C. (2010). Tech Selection in Four Steps. Hospitality Technology, 14, (5).

20. Cobanoglu, C. (2010). In-room (Self) Entertainment. Hospitality Technology, 14, (4).

21. Cobanoglu, C. (2010). Has the Time for Self-Service Come? Hospitality Technology, 14, (3).

22. Cobanoglu, C. (2010). A 'Breach' in Customer Loyalty. Hospitality Technology, 14, (2).

23. Cobanoglu, C. (2010). Get social or Get Left Out. Hospitality Technology, 14, (1).

24. Cobanoglu, C., Erdem, M., & Nusair, K. (2010). 12th Annual Restaurant Technology Study. Supplement to Hospitality Technology, 14 (2) (15 pages)

25. Cobanoglu, C. (2010). A 'Breach' in Customer Loyalty. Hospitality Technology, 14, (2).

26. Cobanoglu, C. (2010). Has the Time for Self-Service Come? Hospitality Technology, 14, (3).


27. Cobanoglu, C. (2010). In-room (Self) Entertainment. Hospitality Technology, 14, (4).

28. Cobanoglu, C. (2010). Tech Selection in Four Steps. Hospitality Technology, 14, (5).

29. Cobanoglu, C. (2010). Making the grade. Hospitality Technology, 14, (6).

30. Cobanoglu, C. (2009). In-Room Tech that's Falling Short. Hospitality Technology, 13, (9).

31. Cobanoglu, C. (2009). Getting Smart about Tech Investments. Hospitality Technology, 13, (7).

32. Cobanoglu, C. (2009). Tales of Distribution Channel Mismanagement. Hospitality Technology, 13, (6).

33. Cobanoglu, C. (2009). Weighing WiFi in Restaurants. Hospitality Technology, 13, (5).

34. Cobanoglu, C. (2009). Labor Management Demystified. Hospitality Technology, 13, (4).

35. Cobanoglu, C. (2009). Misuse of Company Technology. Hospitality Technology, 13, (3).

36. Cobanoglu, C. (2009). Top 7 guest trends. Hospitality Technology, 13, (2).

37. Cobanoglu, C. & Erdem, M. (2009). 11th Annual Restaurant Technology Study: Driving Efficiency. Supplement to Hospitality Technology, 13 (2) (15 pages)

38. Cobanoglu, C. (2009). In-Room Tech Test. Hospitality Technology, 13, (1)

39. Cobanoglu, C. (2007). 10th Annual Restaurant Technology Study: Motivation to Upgrade. Supplement to Hospitality Technology, 12 (2) (15 pages)

40. Cobanoglu, C. (2008). What IT Execs Need to Do Now. Hospitality Technology, 12, (9)

41. Cobanoglu, C. (2008). Understanding PCI Version 1.2. Hospitality Technology, 12, (8)


42. Cobanoglu, C. (2008). Improving Web Accessibility. Hospitality Technology, 12, (7)

43. Cobanoglu, C. (2008). Management by Exception. Hospitality Technology, 12, (6)

44. Cobanoglu, C. (2008). Are you Wii Fit? Hospitality Technology, 12, (5)

45. Cobanoglu, C. (2008). Green: Do Guests Get It? Hospitality Technology, 12, (4)

46. Cobanoglu, C. (2008). PCI Security Woes. Hospitality Technology, 12, (3)

47. Cobanoglu, C. (2008). Reversing Restaurant Failure. Hospitality Technology, 12, (2)

48. Cobanoglu, C. (2008). GPS Drives Customers to Your Door. Hospitality Technology, 12, (1)

49. Cobanoglu, C. (2007). PCI What? Hospitality Technology, 11, (8)

50. Cobanoglu, C. (2007). Getting guest feedback. Hospitality Technology, 11, (7), 58.

51. Cobanoglu, C. (2007). Wireless Security. Hospitality Technology, 11, (6), 50.

52. Cobanoglu, C. (2007). The X-periment. Hospitality Technology, 11,(5), 46.

53. Cobanoglu, C. (2007). Hospitality Website Evaluation Study. A Supplement to Hospitality Technology, 11 (4).

54. Cobanoglu, C. (2007). Training on Demand. Hospitality Technology, 11, (4), 54..

55. Cobanoglu, C. (2007). 9th Annual Restaurant Technology Study: Tracking Progress & Spotting trends. Supplement to Hospitality Technology, 11 (2) (13 pages)

56. Cobanoglu, C. (2007). Room rate disparity. Hospitality Technology, 11 (3), 66.


57. Cobanoglu, C. (2007). Web 2.0. Hospitality Technology, 11 (2), 62.

58. Cobanoglu, C. (2007). Blog All About it. Hospitality Technology, 11 (1), 46.

59. Cobanoglu, C. Ozdemir, O., & Demirciftci, T. (2006). The New Service Frontier: The State of Online Restaurant Industry. Hospitality Technology, 9 (6), 13-22. [COVER/FEATURE ARTICLE]

60. Cobanoglu, C. & Dede, P. (2005). Untapped Potential. Hospitality Technology, 8 (2), 28-35.

61. Feinstein, A.H., McCool, A., & Cobanoglu, C. (2005). 7th annual restaurant technology study: Driving Restaurant Productivity. Supplement to Hospitality Technology, 8 (4) (26 pages)

62. Cobanoglu, C. (2004). E-commerce emerges. Hospitality Technology, 7 (4).

63. Feinstein, A.H., McCool, A., & Cobanoglu, C. (2004). 6th annual restaurant technology study: The growth of strategic IT investment. Supplement to Hospitality Technology, 7 (4) (31 pages)

64. Cobanoglu, C., Connolly, D., & Piccoli, G. (2004). 2004 lodging industry technology study: Developing IT strategy. Hospitality Technology, 8(4)

65. Feinstein, A.H., McCool, A., and Cobanoglu, C. (2003). 5th annual restaurant technology study: Implementation trends and strategic growth of restaurant IT. Supplement to Hospitality Technology, 6 (4) (42 pages)

66. Cobanoglu, C. & Heiberger, L. (2003). Test Driving e-Procurement. Hospitality Technology, 6, (2), 19-24.

67. Cobanoglu, C. & Hamilton, M. (2003). Making the Web Work. Hospitality Technology, 6 (4), 22-26.


68. Miller, B. & Cobanoglu, C. (2003). From e-purchasing to e-procurement: Steps to maximize your ROI. The Bottomline: The Journal of Hospitality and Technology Professionals, 18 (7), p. 29-30.

69. Cobanoglu, C. & Yilmaz, S. (2003). Has computer-based training become a part of your world? The Bottomline: The Journal of Hospitality and Technology Professionals, 18 (4), p. 24-27.

70. Avgoustis, S., Cobanoglu, C., Connolly, D., Hamilton, M., & Lee, C. (2003). Strategic Uses and Future Directions of IT in the Lodging Industry : 2nd Annual Multi-Unit Lodging Industry Technology Study. Hospitality Technology, 6 (9).

71. Cobanoglu, C. (2003). Case Study: Gaylord Palms Resort: Creating and IT Legend. Strategic Uses and Future Directions of IT in the Lodging Industry : 2nd Annual Multi-Unit Lodging Industry Technology Study. Hospitality Technology, 6 (9).

72. Cobanoglu, C. (2003). Case Study: Wyndham International: IT as Market Differentiator. Strategic Uses and Future Directions of IT in the Lodging Industry : 2nd Annual Multi-Unit Lodging Industry Technology Study. Hospitality Technology, 6 (9).

73. Cobanoglu, C. & Hamilton, M. (2002). Web Sites That Work And Some That Don't. Hospitality Technology, 5 (4), 22-26.

74.DeMicco, F., Cobanoglu, C. & Cetron, M. (2002). High-Tech and High- Touch Hospitality. Hospitality Technology. [Available online at : http://www.htmagazine.com/zone/8-02_isolutions.html ]

75. Cobanoglu, C. (2002). Getting results from CRM. The Bottomline : The Journal of Hospitality Financial and Technology Professionals, 17,(4), 14-19.

76. Ryan, B. & Cobanoglu, C. (2000). Professional Practices In College and University Food Services, 3rd edition (Version 4.3) [Computer Program]. East Lansing, MI: The National Association of College and University Food Services.

77. Cobanoglu, C. & Ryan, B. (1998). 71st World conference on club management: Take charge of tomorrow today. Anatolia: An International Journal of Tourism and Hospitality Management, 8, 4.


5.7.2. BOOK REVIEWS

a. Reviewer, Book: Strategies and Tactics in System Selection by Mark Haley and Jungsun Kim (June 2009) American Hotel & Lodging Association.

b. Reviewer, Book: Principles of Privacy by Mark Haley and Jungsun Kim (June 2009) American Hotel & Lodging Association.

c. Reviewer, Book: Food and Beverage Systems by John Farrish (June 2009) American Hotel & Lodging Association.

d. Reviewer, Book: Food & Beverage Purchasing and Cost Control by Thomson Delmar Learning. (October, 2005)

e. Reviewer, Book: Electronic Commerce, Second Edition by Awad by Prentice Hall. (February, 2005).

f. Reviewer, Book: E-Commerce for Hospitality by Radesh Palakurthi. (2002)

g. Reviewer, Book Proposal: Strategic Data Communications by Alan Dennis and Timothy Babbitt, John Wiley & Sons. (2002)

h. Reviewer, Book : Ecommerce in the Travel and Hospitality Industry Delmar Publications. (2001)

5.8. PUBLISHED BOOKS & BOOK CHAPTERS

1. DeMicco, F., Cobanoglu, C., Dunbar, J., Grimes, R., Chen, C., & Keiser, J. (2015). Restaurant Management: A Best Practices Approach James R Keiser ISBN-9781465266798 Edition 1. Kendall Hunt.

2. Collins, G. & Cobanoglu, C., Bilgihan, A. (2014). Hospitality Information Technology: Learning How to Use it. 7th Ed. Kendall Hunt.

3. Cobanoglu, C. (2010). Hospitality Information Technology. [Book Chapter] in Introduction to Hospitality [Walker] Prentice Hall: New York


4. Wahlbin, K., Gaynor, C., Abrams, O. J., Cobanoglu, C., & Xiong, L. (2010). Lodging Industry Primer for Creating an Accessible Web Presence. American Hotel and Lodging Association.

5. Cobanoglu, C. (2010). Technology in the Restaurant Industry. [Book Chapter] in The Restaurant: From Concept to Operation [Walker] Wiley : New York ISBN-13: 978-0470626436

6. Cobanoglu, C. (2010). Hospitality Information Technology. [Book Chapter] in Introduction to Hospitality Management [Walker] Prentice Hall: New York

7. Cobanoglu, C. (2010). Hospitality Information Technology Section in each chapter of Human Resources Leadership in Hospitality [Walker] Prentice Hall: New York

8. Cobanoglu, C., Blasik, S., & Haley, M. (2009). Computer Systems Failure Contingency Planning. American Hotel and Lodging Association.

9. Collins, G. & Cobanoglu, C., (2008). Hospitality Information Technology: Learning How to Use it. 6th Ed. Kendall Hunt.

10. Cobanoglu, C. (2008). Hotel Technology. [Book Chapter] in Check-in Check-out: Managing Hotel Operations [Vallen & Vallen] Prentice Hall: New York. ISBN: 9780132059671

11. Cobanoglu, C. & Frew, A. (2007). [Eds.] Proceedings of the Hospitality Information Technology Association Conference. Axon Imprint: Orlando. FL ISBN: 978-0-9553276-4-3

12. Moreo, P. M., Sammons, G. & Cobanoglu, C. (2007). Hotel Operations Simulation and Auditing Manual. Prentice Hall: New York. ISBN: 0-13-170461-3

13. Keiser, J., DeMicco, F., Cobanoglu, C. & Grimes, R., (2007). Analyzing and Controlling Foodservice Costs, A Managerial & Technology Approach. 5th Ed. ISBN: 0-1311-9112-8

14. Frew, A., O’Connor. P., & Cobanoglu, C. (2006). [Eds.] Proceedings of the Hospitality Information Technology Association Conference. Axon Imprint: Minneapolis, MN. ISBN: 978-0-9553276-1-2

15. Cobanoglu, C. & Heiberger, L. (2003). Electronic


Procurement Applications and Trends for the Food Service and Hospitality Industries. SV Books: Lecanto, FL. ISBN: 0-9729039-1-7.

16. Collins, G., Cobanoglu, C., & Malik, T (2003). Hospitality Information Technology: Learning How to Use it. 5th Ed. Kendall Hunt. ISBN: 0787252794

5.9. LECTURES & PRESENTATIONS AT OTHER INSTITUTIONS OR CONFERENCES

1. Cobanoglu, C. (January 2010). Business Computing. A five-day seminar/course given at the Paul Bocuse Institute, Lyon, France.

2. Cobanoglu, C. (January, 2010). International Food and Beverage Management. A five-day seminar/course given at the Paul Bocuse Institute, Lyon, France.

3. Cobanoglu, C. (January, 2009). International Food and Beverage Management. A five-day seminar/course given at the Paul Bocuse Institute, Lyon, France.

4. Cobanoglu, C. (June, 2008). Information Technology for Hospitality and Tourism. A three-day seminar given at SSTH Executive Master Program, Paris, France.

5. Kalkan, K., Bilgihan, A., Cobanoglu, C. (2008). An analysis of Wi-Fi access in restaurants. National Restaurant Association Management Information Systems Conference, Las Vegas, NV.

6. Cobanoglu, C. (January, 2008). Hospitality Information Technology. A five-day seminar/course given at the Paul Bocuse Institute, Lyon, France.

7. Cobanoglu, C. (March, 2008). Cost Control in Hospitality. A five-day seminar/course given at the Paul Bocuse Institute, Lyon, France.

8. Cobanoglu, C. (March, 2007). Cost Control in Hospitality. A five-day seminar/course given at the Paul Bocuse Institute, Lyon, France.


9. Cobanoglu, C. (July, 2006). Hospitality Information Technology. A five-day seminar/course given at the Paul Bocuse Institute, Lyon, France.

10. Cobanoglu, C. (June, 2006). Customer Relationship Management for Hospitality Industry. A three-day seminar given at SSTH Executive Master Program, Brussels, Belgium.

11. Cobanoglu, C. (March 2006). Cost Control in Hospitality. A five-day seminar/course given at the Paul Bocuse Institute, Lyon, France.

12. Cobanoglu, C. (December, 2005). Customer Relationship Management. A three-day seminar given at SSTH Executive Master Program, Zurich, Switzerland.

13. Cobanoglu, C. (2004). Customer Relationship Management for Hospitality Industry. A three-day seminar given at SSTH Executive Master Program, Brisbane, Australia.

14. Cobanoglu, C. (2004). Hotel Network Attacks and Prevention Tools. Lecture given at the Emirates Academy of Hospitality, Dubai, United Arab Emirates.

15. Cobanoglu, C. (April, 2004). Customer Relationship Management for Hospitality Industry. A three-day seminar given at SSTH Executive Master Program, Munich, Germany.

16. Cobanoglu, C. (March, 2004). Customer Relationship Management for Service Industries. A three-day seminar given at SSTH Executive Master Program, Zurich, Switzerland

17. Cobanoglu, C. (2002). Developing Hospitality Computer-based Training Software Using Authorware. The International Council on Hotel, Restaurant, and Institutional Education Annual Convention, Orlando, FL.

18. Warde, B. & Cobanoglu, C. (2000). Use of fax to send and receive survey instruments. Joint Statistical Meetings, Indianapolis, IN.

5.10. INVITED PRESENTATIONS

1. Cobanoglu, C. (2014). Smart Hospitality. Smart Tourism Summit, Tianjin, China.


2. Cobanoglu, C. (2013). Tourism 2020: The Impact of Technology. Academy for Global Business Advancement Conference. Bangkok, Thailand. [KEYNOTE PRESENTATION]

3. Cobanoglu, C. (2013). Cloud Tech is the Today and Tomorrow of Hosted Hospitality. ENCOUNTERS 2013 Conference, Porvoo, Finland. [KEYNOTE PRESENTATION]

4. Cobanoglu, C. (2012). The Impact of Technology in Todays and Tomorrows Hospitality and Tourism. 18th Annual Asia Pacific Tourism Association Conference. Taipei, Taiwan. [KEYNOTE PRESENTATION]

5. Cobanoglu, C. (2012). Tourism 2020. Research Symposium at the National Kaohsiung University of Hospitality and Tourism. Kaohsiung, Taiwan. [KEYNOTE PRESENTATION]

6. Cobanoglu, C. (2012). Certified Hospitality Technology Professional Exam Review. The Hospitality Financial and Technology Professionals Annual Convention and Trade Show, Orlando, FL.

7. Cobanoglu, C. (2011). Certified Hospitality Technology Professional Exam Review. Hospitality Industry Technology Exposition and Conference (HITEC), Austin, TX.

8. Cobanoglu, C. & Berezina, E. (2009, November 17). Does IT Matter? The Impact of Technology Amenities on Hotel Guest Satisfaction. Hospitality Financial and Technology Professionals Philadelhia Chapter Meeting, Philadelphia, PA.

9. Cobanoglu, C., Brewer, P., Smith, K., Dis, T. & Kim Sunny (2009, November 7). The International Hotel, Motel and Restaurant Show, New York, NY.


10. Berezina, E. & Cobanoglu, C. (2009, September 18). Does IT matter in hotels? Hospitality Financial and Technology Professionals Annual Convention, Las Vegas, NV.

11. Cobanoglu, C. (2009, July 15). The Future Hotel Room: Challenges and Opportunities. Kusadasi Professional Hoteliers Association Seminar. Kusadasi, Aydin, Turkey.

12. Cobanoglu, C. (2009, May 14). The Impact of Technology on Customer in Commercial Food Service Organizations. Future Challenges in Professional Kitchens Conference. Applied Sciences University of Mikkeli, Finland.

13. Cobanoglu, C. (2009, April 16). Designing the Hotel Room (X-Room) of the Future through Students' Eyes. Lilly-East Conference on College and University Teaching, Newark, DE.

14. Cobanoglu, C. (2009, March 11). The Impact of Technology in Hotels: Future Predictions. University of Nevada, Las Vegas (Guest Speaker in Dr. Erdem’s Hotel Operations Class).

15. Cobanoglu, C. (2009). The Hotel of the Future: The Role of Technology. [Keynote] Yasar University, Izmir, Turkey.

16. Cobanoglu, C. (2009). The Impact of Technology in Hospitality and Tourism: Future Predictions. [Keynote] Yeditepe University, Istanbul, Turkey.

17. Cobanoglu, C. (2009). The Strategic Importance of Technology in Hotels: A Futuristic Approach. Bogazici University, Istanbul, Turkey.

18. Bilgihan, A. & Cobanoglu, C. (2009). GPS as a Marketing Tool for Your Restaurant. The International Restaurant Show, Las Vegas, NV.

19. Cobanoglu, C., Denney, D., & Starmer, D. (2009). Payment Card Security. The Annual International Foodservice Technology Conference and Exhibition, Orlando, FL.

20. Cobanoglu, C., Bilgihan, A., & Kalkan, K. (2009). The Impact of Wi-Fi Service in a Restaurant on Patron's Intention of Re-visit. The Annual International Foodservice Technology Conference and Exhibition, Orlando, FL.

21. Cobanoglu, C. (2009). GPS as a Marketing Tool for Restaurants: Opportunities and Limitations. The Annual International Foodservice Technology Conference and Exhibition, Orlando, FL.


22. Cobanoglu, C., Fernandez-Young, A., & Buhalis, D. (2009). eTourism Education. The Sixteenth International Conference on Information Technology and Travel & Tourism, Amsterdam, Netherlands.

23. Werthner, H. Cobanoglu, C., Basha, E., Buhalis, D., Thraenhart, J., & Pollock, A. (2009). eTourism: the Future challenges and research required. The Sixteenth International Conference on Information Technology and Travel & Tourism, Amsterdam, Netherlands.

24. Cobanoglu, C. (2008). Certified Hospitality Technology Professional Exam Review. Hospitality Industry Technology Exposition and Conference (HITEC). Austin, TX.

25. Madanoglu, M. & Cobanoglu, C. (2008). Give Your Restaurant an Edge: Put it in on a GPS Map. The International Restaurant Show, Las Vegas, NV.

26. Cobanoglu, C. (2008). Experimental Guestroom Project at the University of Delaware. Decision Science Institute 39th Annual Meeting, Baltimore, MD.

27. Cobanoglu, C. (2008). Designing the Hotel of the Future: The Case Study of Experimental Guestroom at the University of Delaware. Temple University, Philadelphia, PA.

28. Cobanoglu, C. (2008). Designing the Hotel of the Future: The Case Study of Experimental Guestroom at the University of Delaware. United Nations World Tourism Organization Ulysses Conference, Madrid, Spain.

29. Moreo, A., Beldona, S., Cobanoglu, C. & Cummings, P. (April 17, 2008). Green consumption in the Hotel Industry. Hospitality Financial and Technology Professionals Greater Philadelphia Chapter Meeting, Newark, DE.

30. Cobanoglu, C. (2007). Certified Hospitality Technology Professional Exam Review. The Hospitality Financial and Technology Professionals Annual Convention and Trade Show, Jacksonville, FL.

31. Cobanoglu, C., Demirciftci, T., Beldona, S. & Cummings, P. (2007). Lowest rate guaranteed! Really? The Hospitality Financial and Technology Professionals Annual Convention and Trade Show, Jacksonville, FL.


32. D’Erasmo, S. & Cobanoglu, C. (2007). Certified Hospitality Technology Professional Exam Review. Hospitality Industry Technology Exposition and Conference (HITEC), Orlando, FL.

33. Cobanoglu, C., Brooks, S., Dworaczyk, R., Johnson, G., & McDonald, C. (November 6, 2006). Mobile POS- What Operators Love and Hate about Them. 11th Annual Food Service Technology Exposition (FSTEC), Long Beach, CA.

34. Cobanoglu, C. (October 19, 2006). Bridging the Communication Gap Between I.T. and the "Userverse". The Hospitality Financial and Technology Professionals Annual Convention and Trade Show, Vancouver, BC, Canada.

35. Cobanoglu, C. (October 18, 2006). Certified Hospitality Technology Professional Review. The Hospitality Financial and Technology Professionals Annual Convention and Trade Show, Vancouver, BC, Canada.

36. Inge, J. Cobanoglu, C., Patrick, R., Barbieri, D., Bloss, R., Furrer, A. & Perkins, D. (2006). Property Management Systems: How Do You Refresh Something so Mature? 6th Hospitality Operations and Technology Conference, Dallas, TX.

37. Cobanoglu, C. (2005). Wireless and Beyond. The Hospitality Financial and Technology Professionals Annual Convention and Trade Show, Mrytle Beach, SC.

38. Cobanoglu, C. & Miller, W. (October 29, 2005). Certified Hospitality Technology Professional Review. The Hospitality Financial and Technology Professionals Annual Convention and Trade Show, Mrytle Beach, SC.

39. Cobanoglu, C. & Heiberger, L. (2005). Credit card processing, security and CISP compliance. Hospitality Industry Technology Exposition and Conference (HITEC), Los Angeles, CA.

40. Kistner, M., Dickinson, C., & Cobanoglu, C. (2005). What keeps the hospitality industry from making the right technology investments- Even when they are staring us in the face. International Hotel/Motel & Restaurant Show, New York City, NY.

41. Cobanoglu, C. (2005). Securing Hotel Networks: Potentially a Hacker’s Paradise. Hospitality and Foodservice Technology Tradeshow and Conference (HOSTEC-ASIA), Hong Kong, China.


42. Cobanoglu, C. (2005). How to Select Property Management System. Hospitality and Foodservice Technology Tradeshow and Conference (HOSTEC-ASIA), Hong Kong, China.

43. Cobanoglu, C. (2005). Best and Worst Practices of Hotel and Restaurant Websites. Hospitality and Foodservice Technology Tradeshow and Conference (HOSTEC-ASIA), Hong Kong, China.

44. Cobanoglu, C. (2005). Computer Network Security in Hotels. Informatics Institute Seminar. Middle East Technical University, Ankara, Turkey.

45. Cobanoglu, C. (2005). The Use of Technology in Hotels. Distinguished Speaker Series, School of Hotel and Tourism Administration, Mersin University, Mersin, Turkey.

46. Cobanoglu, C. (2005). Certified Hospitality Technology Professional Review. Mid-Jersey Hospitality Financial and Technology Professionals Chapter.

47. Cobanoglu, C. & Cougias, D. (2004). 2004 Food Service Network Security Survey. 9th Annual Food Service Technology Exposition, Orlando, FL.

48. Cobanoglu, C. (September 16, 2004). Hotel Network Security. HFTP Greater Puget Sound (Seattle) Chapter, Seattle, WA.

49. Cobanoglu, C. & Cougias, D. (2004). 2004 Hotel Network Security Survey. Hospitality Industry Technology Exposition and Conference (HITEC), Dallas, TX.

50. Cobanoglu, C. (2003). Technology for a Hotel. EURHOTEC/ Hospitality and Foodservice Technology Tradeshow and Conference (HOSTEC), Birmingham, UK.

51. Cobanoglu, C. & Cougias, D. (2003). Security: What to watch for and how to prevent attacks. The Annual International Foodservice Technology Conference and Exhibition. Long Beach, CA.


52. Miller, B. & Cobanoglu, C. (2003). From e-purchasing to e-procurement: Steps to maximize your ROI. The Hospitality Financial and Technology Professionals Annual Convention and Tradeshow, Orlando, FL.

53. Cobanoglu, C. (2002). General Session: Loyalty Programs and the Evolution of the Gift Card. 7th Annual Food Service Technology Exposition, Orlando, FL.

54.DeMicco, F., Cobanoglu, C. & Cetron, M. (2002). Balancing High-Tech and High- Touch in Hospitality. HSMAI Marketing Review, 20 (2), 30-34.

55. Connolly, D. & Cobanoglu, C. (2002). Digital Divide: A Practical Guide for the Hospitality Industry. Hospitality Industry Technology Exposition and Conference (HITEC), Chicago, IL.

56. Cobanoglu, C. (2002). Certified Hospitality Technology Professional Exam Review. 2002 Annual Hospitality Financial and Technology Professional Convention, Austin, TX

57. Hamilton, M. & Cobanoglu, C. (2002). Restaurant Web Sites That Work & Restaurant Web Sites That Don't. 7th Annual Multi-Unit Restaurant Technology Conference, Las Vegas, NV.

58. Cobanoglu, C. (2002). Operational CRM Trends and Strategies. EURHOTEC/ Hospitality and Foodservice Technology Tradeshow and Conference (HOSTEC), London, UK.

59. Cobanoglu, C. (2002). Electronic Payments: Customer expectations and market abilities. EURHOTEC/ Hospitality and Foodservice Technology Tradeshow and Conference (HOSTEC), London, UK.

60. Cobanoglu, C. & Connolly, D. (2001). Competing in an eWorld. Food Service Technology Conference (FS-TEC), Dallas, TX.

61. Cobanoglu, C. (2001). E-Commerce Primer. Hospitality Industry Technology Exposition and Conference (HITEC), Orlando, FL.

5.11. NON-REFEREED PAPERS

1. DeMicco, F., & Cobanoglu, C. (2009). The Microsoft Home: Applications for the Lodging and Restaurant Industry Today and in the Future. Journal of Foodservice Business Research, 12, (1), 95-106.


2. Cobanoglu, C. (March 10, 2006). A panel on PMS at the Strategic Conference on Hospitality Operations and Technology focuses on need for better training options, OTA/HTNG interfaces, and better support. Hotel-Online. Available online. http://www.hotel-online.com/News/PR2006_1st/Mar06_HotPMS.html

3. Cobanoglu, C. (2006). An analysis of network security practices of restaurants in the United States. University of Delaware Computational Science Day, Newark, DE.

4. Cobanoglu, C. (2002, August 2). What matters to business

travelers while on the road? Hotel-Online. Available Online [http://www.hotel-online.com/News/PR2002_3rd/Aug02_WhatMatters.html]

5. Cobanoglu, C., Ryan, B. (Summer, 1998) Conference Report: The 72nd Annual Conference of Club Managers Association of America, Las Vegas, Nevada. Anatolia: An International Journal of Tourism and Hospitality, 9 (2), 60-64.

5.12. GRANT PROPOSALS & RESEARCH PROJECTS

1. Cobanoglu, C., McManemon, J., Shatskikh, A., Beese, E., & Bogicevic, V. (2012). Hospitality bridging Healthcare. Blake Hospital, Bradenton, FL ($5,000). Funded.

2. Cobanoglu, C. & Malan, G. (2012). Creating curriculum for M3 AccKnowledge Hotel Accounting Software. M3 Accounting Services, Tampa, FL. ($50,000). Funded.

3. Cobanoglu, C. & Malan, G. (2012). Renovating Vernona Restaurant. The Ritz-Carlton Sarasota. ($15,000). Funded.

4. Cobanoglu, C., Christodoulidou, N., & Berezina, K. (2010). Managing Distribution Channels in Hotels Primer. American Hotel and Lodging Association ($16,500). Funded.

5. Miller, B., Cobanoglu, C., & Kwansa, F. (2009). The development and implementation of e-portfolio for Hotel, Restaurant and Institutional Management Students at the University of Delaware. The Center for Educational Effectiveness, University of Delaware ($16,550). Funded


6. Cobanoglu, C. & Berezina, K. (2009). An Analysis of Data Flow of Credit Card Cardholder Data. Unified Compliance Framework. ($5900). Funded.

7. Cobanoglu, C. & Abrams, J. (2009). Web Accessibility in Hotels Primer. American Hotel and Lodging Association ($12,900). Funded.

8. Cobanoglu, C. & Bilgihan, A. (2009). An Analysis of In-Room Technologies. Nintendo Corporation ($12,000). Funded.

9. Cobanoglu. C. & Blasik, S. (2009). Computer System Failure Contingency Planning Primer Update. American Hotel and Lodging Association ($3500). Funded.

10. Cobanoglu, C. & Berezina, K. (2009). The Impact of Hotel Technology in Hotel Guests’ Satisfaction. American Hotel and Lodging Association. ($9000). Funded.

11. Cobanoglu, C. & Clavijo, H. (2009). Research and educational partnership on hospitality technology and pricing models using revenue management techniques. Partnership University Fund (PUF) ($360,000). Not Funded.

12. Cobanoglu, C. (2009). Implementation of InnRoad Web-based Property Management System in a Hospitality Technology Course. ($27,000). Funded.

13. Cobanoglu, C. & Erdem, M. (2009). 11th Annual Restaurant Technology Study. A study conducted for Hospitality Technology Magazine. $4000 Funded.

14. Cobanoglu, C. (2008). 10th Annual Restaurant Technology Study. A study conducted for Hospitality Technology Magazine. $4000 Funded.

15. Cobanoglu, C. (2007). 9th Annual Restaurant Technology Study. A study conducted for Hospitality Technology Magazine. $4000 Funded.

16. Cobanoglu, C. (2007). Best Restaurant Web Study. A study conducted for Hospitality Technology Magazine. $2000 Funded

17. Cobanoglu, C. (2007). Best Hotel Web Study. A study


conducted for Hospitality Technology Magazine. $2000 Funded

18. Cobanoglu, C., Sullivan, B., Sullivan, J., Nelson, R. (2007). An analysis of Inncomm Digital Guest Assistant and Energy Management System use in experimental guestroom. ($27,650). Funded.

19. Cobanoglu, C., DeMicco, F., Sullivan, B., Sullivan, J., Nelson, R. (2007). An analysis of Microsoft Media Center use in experimental guestroom. ($3500). Funded.

20. Cobanoglu, C., Sullivan, B., Sullivan, J., Nelson, R. (2007). An analysis of Teleadapt Universal Battery Charger use in experimental guestroom. ($750). Funded.

21. Cobanoglu, C. (2007). 9th Annual Restaurant Technology Study. Hospitality Technology Magazine. ($10,628.50). Funded.

22. Cobanoglu, C. (2006). Annual Lodging Technology Survey. American Hotel & Lodging Association Educational Foundation. ($16,512). Not-funded.






28. Cobanoglu, C. (2004). CHTP Exam Review and Update. Hospitality Financial and Technology Professionals ($5870). Funded.


29. Cobanoglu, C. (2004). Integrating “Delphi Sales and Catering Software” into HRIM 187-Introduction to Hospitality Technology course. ($645,000) Funded.

30. Cobanoglu, C. (2004). Developing E-Tourism Undergraduate Degree. The LEONARDO DA VINCI Study Visit Program. (€ 1,500). Funded

31. Ertuna, C., Cobanoglu., C. & Collins, A. (2004). Developing Internship Policies for Tourism and Hotel Management Students. The LEONARDO DA VINCI mobility program (Procedure A - Exchange) (€ 8,500) (Funded)

32. Conrade, G. & Cobanoglu, C. (2002). Online Testing for ARAMARK. $25,800 (Funded)

33. Raths, J., Hofstetter, F., Jacobson, E., Orzada, B., Cobanoglu, C., Shade, D. (2002). Electronic Portfolios as a Vehicle for Student Growth. University of Delaware, Center for Teaching Effectiveness Awards for Advanced and Emerging Technology in Instructional Contexts. ($15,000) Funded.

34. DeMicco, F. J., Conrade, G., & Cobanoglu, C. (2002). Proposal for America and The Global Community Initiative Research Award. ($9,380) (Not-funded)

35. Cobanoglu, C. (2002). SMARTer Kids Grant for SMART Roomware products Grant. $500 (Funded)

36. Moreo, P. J., DeMicco, F. S., Martin, L. M., Andrew, W.P., Cobanoglu, C. (2002). U.S./E.U. Hospitality education collaboration- FIPSE Grant Request for 2002. $200,000 (Not-funded).

37. Cobanoglu, C. (2001). An analysis of business travelers’ hotel selection and satisfaction. Submitted to Wyndham International. $3,000. (Funded).

38. Cobanoglu, C. & Conrade, G. (2001). Web-based Marketing & Training. University of Delaware Instructional Improvement Grant. $7,193.95. (Funded).

39. Ryan, B., Beck, J., & Cobanoglu, C. (2000). The impact of technology and the Internet in the lodging industry. Submitted to American Hotel Foundation, Washington, D.C. $15,002 (Not funded).


40. Cobanoglu, C. (1999). Effective Web Site Development for Oklahoma Clubs. $500. (Funded).

41. Ryan, B. & Cobanoglu, C. (1998) National Association of College & University Food Services Professional Practices Self-Assessment Electronic Manual. $ 5,000 (Funded)

42. Cobanoglu, C. & Ryan, B. (1998) An Assessment of the effects of the technology in Oklahoma lodging properties. $ 350 (Funded) Oklahoma Hotel and Motel Association

43. Cobanoglu, C. (1994-1995).The Cost Control Program of a five-star hotel. Hotel Ramada Mersin Mersin, Turkey $ 5,000. (Funded)

5.13. UNPUBLISHED ARTICLES, IN HOUSE PUBLICATIONS, AND UNPUBLISHED MANUSCRIPTS

1. Cobanoglu, C. (2001) Analysis of business travelers’ hotel selection and satisfaction. Unpublished Doctoral Dissertation, Oklahoma State University, Stillwater, OK

2. Cobanoglu, C. (1998). An assessment of the effects of technology in Oklahoma lodging properties. Unpublished Master’s Thesis, Oklahoma State University, Stillwater, OK.

5.15. SUPERVISION AND ADVISEMENT OF STUDENT RESEARCH PROJECTS, THESES, AND DISSTETATIONS

1. Muhittin Cavusoglu (2015). (Master of Science Student). (Thesis Committee Chair)

2. Onur Ciftci (2014). (Master of Science Student). (Thesis Committee Chair)

3. Adrianna Ramirez. (2014). (Master of Science Student). (Thesis Committee Chair)

4. Alan Wells. (2013). (Master of Science Student). (Thesis Committee Chair)

5. Michael Martinez. (2013). (Master of Science Student). (Thesis


Committee Chair)

6. Gunce Malan (2012). (Master of Science Student). (Thesis Committee Member)

7. Anna Shatskikh (2012). (Master of Science Student). (Thesis Committee Member)

8. Katerina Berezina (2012). (Doctoral Student). (Dissertation Committee Member) (University of Florida).

9. Anil Bilgihan (2012). (Doctoral Student). (Dissertation Committee Member) (University of Central Florida).

10. Katerina Berezina (2010). (Master of Science Student). Title: The Impact of Information Security Breach on Hotel Guest Revisit Intentions. (Thesis Committee Chair)

11. Stephen Blasik (2010). (Master of Science Student). Title: Evaluating The Effectivness of Club Websites in the U.S.A. (Thesis Committee Member)

12. Anil Bilgihan (2009). (Master of Science Student). Title: An Analysis of In-Room Entertainment Systems. (Thesis Committee Chair)

13. Kutay Kalkan (2009). (Master of Science Student). Title: An Analysis of PCI Compliance in U.S. Restaurants. (Thesis Committee Chair)

14. Krystal Peters (2009). (Master of Science Student). Title: RFID Technology: An Ethical Exploration of Consumer Perceptions, Privacy and Security (Thesis Committee Member)

15. Lina Xiong (2008). (Master of Science Student). Title: Web Accessibility of U.S. based hotel and restaurant websites. (Thesis Committee Chair)

16. Andrew Moreo (2008). (Master of Science Student). Title: Green Consumption in the Hotel Industry: An Examination of Consumer Attitudes. (Thesis Committee Member)

17. Justin Cetron (2007). (Master of Science Student). Title: Wireless Acceptance in a University Setting Using the Unified Theory of Acceptance and Use of Technology. (Thesis Committee Chair)


18. Tevfik Demirciftci (2007). (Master of Science Student). Title: An Analysis of Distribution Channel Parity and Yield Management Practices in US Hotels. (2007). (Thesis Committee Chair)

19. Celeste Mozeik. (2007). (Master of Science Student). Title: Customer Adoption of Online Restaurant Services: A Multi-Channel Approach. (Thesis Committee Member)

20. Deniz Ayaz (2006). (Undergraduate Research Study). Title: The Impact of Information Search Behavior on Hotel Service Quality, Value and Behavioral Intentions in Turkey. (Thesis Committee Chair)

21. Kip Horton (2007). (Executive Master Thesis, SSTH).Title: Why Do Associates Leave Sales Positions And Can We Predict Those That Will? (Thesis Committee Chair)

22. Isabella Miguel (2006). (Executive Master Thesis, SSTH). Title: Swiss Tradition Faces the 21st Century. (Thesis Committee Chair)

23. Steven Taylor (2004). (Executive Master Thesis, SSTH). Title: “Customer Relationship Management in the Hospitality Industry” Department of Graduate Studies of the HTW Hochschule für Technik und Wirtschaft Chur, Switzerland. (Thesis Committee Chair)

24. Jonathan Powley (2003). (Undergraduate Thesis): Title: “Online Motivators for Travel Purchases.” (Thesis Committee Chair)

25. John Lo (MBA Thesis) (2002). Determinant Factors In Hotel Selection: A Comparative Analysis of The Business Traveler Segment Post September 11th Simon Fraser University. (Thesis Committee Member)

5.14. JOURNAL EDITOR/MEMBER OF EDITORIAL BOARD

1. Editor-In-Chief, Journal of Hospitality and Tourism Technology (2008- Present)

2. Co-Editor, Journal of International Interdisciplinary Business-Economics Advancement (2015-Present)

3. Internet Editor, International Journal of Hospitality and Tourism


Administration (2008- 2012)

4. Editorial Board Member, Cornell Hospitality Quarterly (2012-Present)

5. Co-Chair, Minitrack for Green, Eco-Friendly and Sustainable Tourism Practices and the Role of Information Technologies. 19th Americas Conference on Information Systems (AMCIS) 2013

6. Editorial Board Member, FIU Review (2011-Present)

7. Editorial Board Member, Journal of Hospitality Marketing and Management, (2010-Present)

8. Editorial Board Member, Journal of Quality Assurance in Hospitality and Tourism, (2010-Present)

9. Editorial Board Member, International Journal of Contemporary Hospitality Management, (2007-Present)

10. PhD. Workshop Co-Chair, International Federation for IT in Travel and Tourism ENTER Conference, Innsbruck, Austria. (2008).

11. Conference Chair, Hospitality Information Technology Association Conference, Orlando, FL (2007)

12. PhD. Workshop Co-Chair, International Federation for IT in Travel and Tourism ENTER Conference, Ljubljana, Slovenia. (2007).

13. Co-Editor, HOSTEUR, (2006-2009)

14. Conference Chair, Hospitality Information Technology Association Conference, Minneapolis, MN. (2006)

15. Editorial Board Member, International Journal of Hospitality and Tourism Administration, (2006-Present)

16. Editorial Board Member, Journal of Tourism and Hotel Management (Seyahat ve Otel Isletmeciligi Dergisi), (2004-Present)

17. Editorial Board Member, Journal of Hospitality and Tourism Education (2005-Present)


18. Member / Board Liaison, The Bottomline: Journal of Hospitality Financial and Technology Professionals (2005-Present)

19. Co-Chairman of the Editorial Board, The Bottomline: Journal of Hospitality Financial and Technology Professionals (2003-2004)

20. Editorial Board Member, Information Technology in Hospitality (formerly known as International Journal of Hospitality Information Technology) (2002-2008)

21. Visionary Board Member, Hospitality Technology Magazine (2002-Present)

5.16. DESIGN AND DEVELOPMENT OF COMPUTER APPLICATIONS IN CURRICULUM TO ENHANCE STUDENT KNOWLEDGE AND USE OF TECHNOLOGY

1. InnRoad Property Management System (2012) InnRoad is a real, property management system that is used in the hotels worldwide. Created innRoadUniversity project to make the innRoad software available to instructors and students to more than 20 universities worldwide including University of Nevada Las Vegas, University of Delaware. University of Florida, University of Central Florida, University of Boston, Ohio State University, and University of South Florida. http://www.innroaduniversity.com

2. M3 AccKnowledge Hotel Accounting Software (2012): M3 AccKnowledge is a web-based Hospitality Accounting Software (AccKnowledge) for more than 3000 hotels. Created curriculum that made M3 Accknowledge Hotel Accounting Software available to hospitality accounting and finance professors and students. The participants of the M3University has access to virtual 100-room hotel company with one-month worth data. http://www.m3university.com

3. M3 Link Business Intelligence Software (2012): M3 Link is a web-based Hotel Business Intelligence Software that is used by more than 1000 hotels. Created curriculum that made M3 Link Business Intelligence Software available to hospitality professors and students in Hospitality Revenue Management, Hospitality Strategic Management, Lodging Management and Hospitality Technology courses. The participants of the M3 Link University have access to the real-life data of 17 branded properties in the


http://www.m3university.com/

http://www.innroaduniversity.com/

US. The assignments aim at developing students’ analytical skills.

4. DrRecipe Inventory, Cost Control, Nutritional Analysis, Menu Engineering Software (2009). http://www.drrecipe.com (username: test password: test)This is an 100% web-based restaurant cost control, inventory control, recipe management software with nutritional analysis and enhanced reporting capability. The software is also connected to a simulated Point of Sale System. Every student has their own virtual restaurant so that they can operate and track their progress.

5. ChefTec Back of the Office Computer Software Tutorial . (2006). Available online. http://www.foodcost.org/tutorial/

6. HRIM 187 (Introduction to Hospitality Information Technology) Online lectures: All HRIM 187 lectures were recorded by using Camtasia software. The lectures are presented to students as Windows Media Files.

7. HRIM 450 (Management Systems in Hospitality) Online lectures. Some HRIM 450 lectures were recorded by using Camtasia software. The lectures are presented to students as Windows Media Files.

8. HRIM 144 (Hospitality Information Management, Networks and Systems) Online Lectures: All HRIM 144 lecture were recorded by using Camtasia software. The lectures are presented to students as Windows Media Files.

9. Videos of over 100 different hospitality technology applications. While visiting hotels, destinations, conferences, and shows, I have shot videos of interesting technology applications. These clips are extensively used in classroom.

6. OTHER HONORS & AWARDS1. Outstanding Student Organization Advisor, University of South

Florida Sarasota-Manatee, 2011

2. Feature Profile (April/May, 2006), Bottomline: The Journal of Hospitality Financial and Technology Professionals

3. Distinguished Speaker, (April 2005) Mersin University.


http://www.drrecipe.com/

School of Hotel and Tourism Administration. 4. Phi Kappa Phi, The Honor Society, 20015. Eta Sigma Delta- International Hospitality Honor Society, 20006. Creative Use of Technology, Best Idea Award, by Club

Managers Association of American in National Conference, San Francisco, CA. 1999

7. Graduate Research Scholarship by Oklahoma Hotel and Motel Association, Oklahoma City, OK, 1998

8. Graduate Teaching & Research Assistantship by Oklahoma State University-Hotel and Restaurant Administration Department, Stillwater, OK., 1996

9. Kappa Omicron Nu- Human Environmental Sciences Honor Society, 1998

10. Outstanding International Student by Office of International Programs, Oklahoma State University, Stillwater, OK, 1997

7. SERVICE

7.1. NATIONAL / INTERNATIONAL

Member, Paragon Award Committee, Hospitality Financial and Technology Professionals, (2012-2015)

Member, M3 Hotel Accounting Services Company Advisory Board. (2012-Present)

Member, Hospitality Information Technology Exhibition and Conference (HITEC) Advisory Board, 2012-2015

Member, Educational Advisory Council, Hospitality Financial and Technology Professionals (2007-2010; 2012-Present)

Chair, American Hotel and Lodging Association Technology & E-Business Committee, 2009- 2011


Chair, Hospitality Information Technology Special Interest Group, International Council on Hotel, Restaurant, and Institutional Education (I-CHRIE). 2010-2011

President, Florida- Caribbean Chapter of International Council on Hotel, Restaurant, and Institutional Education (I-CHRIE). 2010-2011.

Chair, Second Payment Card Industry Compliance in Hospitality Conference, Houston, TX, 2009.

Vice-Chair, American Hotel and Lodging Association Technology & E-Business Committee, 2008- 2009

Chair, First Payment Card Industry Compliance in Hospitality Conference, Newark, DE. 2008.

Member, Publication Council, International Council on Hotel, Restaurant and Institutional Education (I-CHRIE), 2008-Present

Chair, Metro CHRIE Scholarship Committee (2007-2008)

Board Member, Hospitality Information Technology Association (2007- 2009)

Co-Chair, International Federation for IT in Travel and Tourism 2008 ENTER Conference PhD Workshop Committee, 2008.

Co-Chair, International Federation for IT in Travel and Tourism 2007 ENTER Conference PhD Workshop Committee, 2007. Research Chair, American Hotel and Lodging Association, E-Business Committee 2005 Survey of Hoteliers and Guests

Member, HOSTEC-EURHOTEC Advisory Board, 2006.

Member, Certification Advisory Task Force, Hospitality Financial and Technology Professionals, 2005-Present

Member, Oklahoma State University, School of Hotel and Restaurant Administration Advisory Board, 2002- 2007.

Member, Emirates Academy of Hospitality IT Advisory Board. 2004-2005.

Member, HOSTEC-EURHOTEC Advisory Board, 2005.


Member, Hospitality Technology Magazine, Advisory Board, 2003-Present.

Director, Hospitality Financial and Technology Professionals (HFTP) , 2003-2006.

Founding Chair, Hospitality Information Technology (formerly Computer Users) Special Interest Group, Council on Hotel, Restaurant, and Institutional Education, 2001- 2004.

Member, E-Business Committee, American Hotel & Lodging

Association, 2001-2008.

Member, Certified Hospitality Technology Professional (CHTP)

Advisory Council, 2001-Present

Member, Council on Hotel, Restaurant, and Institutional Education

(CHRIE) Ethics & Quality Special Interest Group, January 1998-

Present

7.2. STATE

1. Chair, Manatee Technical Institute Advisory Council for Culinary

Program. 2012-Present

2. Judge, Skills/USA culinary and baking competitions, 2013

3. Speaker, Sarasota-Manatee Hotel Committee, 2013

4. Speaker, Manatee Country Tourism Development Council, 2012

5. Speaker, Manatee County Leadership Retreat, 2012

6. Member, Sarasota Visitors & Convention Bureau Strategic

Planning Committee, 2012- Present

7. Judge, DECA High School Students’ Competition, Dover, DE.

(February, 2009)


8. Volunteer, Food Bank of Delaware, Newark, DE (March 11,

2006)

9. Volunteer, Taste of Newark Event, Newark, DE (October 2,

2005)

10. Judge, Business Professionals of America Student

Competition, Dover, DE. (February, 2005)

11. Speaker, CMAA Delaware Regional Chapter “Designing a

Club Website” Workshop, May 5, 2003.

12. Judge, DECA High School Students’ Competition, Dewey

Beach, DE. (February, 2003)

13. Judge, Business Professionals of America Student

Competition, Dover, DE. (February, 2002)

14. Judge, DECA High School Students’ Competition, Dewey

Beach, DE. (February, 2002)

7.3. UNIVERSITY

1. Member, Academic Counci, USFSM

2. Member, Executive Committee, USFSM

3. Member, USF World Initiatives Council, 2013-Present

4. Member, USFSM University Scholarship Committee, 2011-2013

5. Chair, Search Committee for Assistant Professor (Hospitality

Marketing), 2011

6. Chair, Search Committee for Instructor (Food & Beverage

Management), 2011


7. Chair, Search Committee for Instructor (Information

Technology), 2011

8. Chair, Search Committee for Instructor (Information

Technology), 2012

9. Member, University of South Florida Sarasota-Manatee Strategic

Committee, 2011-2012

10. Member, USF Sarasota-Manatee Academic Planning

Committee, 2010-2011

11. President, Faculty Senate, University of Delaware, 2009-

2010.

12. Member, University of Delaware Chapter of the American

Association of University Professors Steering Committee, 2009-

2010.

13. President-Elect, Faculty Senate, University of Delaware,

2008- 2009

14. Member, Executive Committee, Faculty Senate, 2008-2009

15. Member, Academic Priorities Review Committee, 2008-2009

16. Member, Instructional, Computing, and Research Support Services (ICRSS) Committee, 2008- Present

17. Chair, Coordinating Committee on Education, 2008-2009

18. Advisor, University of Delaware Alpha Epsilon Pi

Fraternity, 2007-Present

19. Member, Coordinating Committee on Education, 2007-


2008

20. Senator, Faculty Senate, University of Delaware, 2007-

2008

21. Member, Diversity and Affirmative Action Committee,

2007-Present

22. Member, International Studies Committee, 2006- Present

23. Senator, Faculty Senate, University of Delaware, January

2006-May 2006

24. Senator, Faculty Senate, University of Delaware, 2002-

2003.

7.4. COLLEGE

1. Chair, Assistant Professor Search Committee, 2011

2. Chair, Instructor Search Committee, 2011

3. Member, Alfred Lerner College of Business & Economics Promotion and Tenure Committee, 2008-2009.

4. Chair, CHEP Council, 2007- 2008

5. Vice-Chair (Chair-Elect), CHEP Council, 2006- 2007

6. Chair, Graduate Curriculum Committee, 2005- 2007

7. Member, CHEP Major Task Force, 2006

8. Member, CHEP “Buyout” Ad-Hoc Committee, 2006

9. Chair, CHEP Assistant Professors Group, 2002- 2003

7.5. DEPARTMENT

1. Adviser, X-Room Scholars Club, 2008- 2010


2. Member, HRIM IT/IS Faculty Search Committee, 2008

3. Member, HRIM Chair Search Committee, January/February 2007

4. HRIM Representative, Decision Days, April 22, 2006

5. HRIM Representative, Blue & Gold Saturdays, November 12, 2005

6. HRIM Representative, Blue & Gold Saturdays, October, 16 2004

7. HRIM Representative, Decision Days, April 26, 2003

8. Adviser, Hospitality Financial and Technology Professionals University of Delaware Student Chapter, 2001-2010

9. Member, Marketing/E-Commerce Faculty Candidate Search Committee. University of Delaware, 2001

10. Member, HRIM Graduate Committee, 2001-2007; 2008-2010

11. Member, HRIM Technology Committee, 2003-2010

12. Member, HRIM Web Site Committee, 2003


Documents

VITA - University of South Florida Sarasota–Manateesar.usfsm.edu/wp-content/uploads/2014/02/Cihan_Coban… · Web viewCihan Cobanoglu, PhD, CHTP McKibbon Endowed Chair Professor