Vita Kathryn Moore Crowe

Education B.A. History. Randolph-Macon College. Ashland, VA, 1975. M.L.S. Indiana University. Bloomington, IN, 1976. M.A. History. University of Georgia. Athens, GA, 1985.

Professional Experience Interim Dean, University Libraries, 2016- present. Leads the University Libraries in its mission to meet the needs of faculty, students and staff and the community. Serves as the chief administrator for the University Libraries which includes the Walter Clinton Jackson Library and the Harold Schiffman Music Library. Represents and advocates for the Libraries to UNCG Administration and in the community. Cultivates external relations and fundraising opportunities. Associate Dean for Public Services, 2006- present, University of North Carolina at Greensboro. Responsible for development, delivery, marketing and assessment of public services including Reference and Instructional Services, Access Services, the Harold Schiffman Music Library and the Digital Media Commons. Supervise and evaluate department heads for these units. Responsible for coordinating and reporting assessment activities. Develop public service policies and procedures. Serve in place of the Libraries’ Dean when she is absent. Interim Associate Director, 2005 – 2006. University of North Carolina at Greensboro. Responsible for planning and preparing the Library budget of over $4 million. Responsible for facilities management including renovation projects. Supervised Head of Access Services and Planning and Personnel Librarian. Coordinated Public Services Group and lead monthly meetings. Responsible for marketing library services. Prepared Library reports. Served in place of the University Librarian when she was absent. Head, Reference and Instructional Services, 1996-2006. Acting Head Reference Librarian 1995-1996, University of North Carolina at Greensboro.

Responsible for administration of the Reference Department which included eight other professional librarians and two support staff. Administered an annual reference budget of

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$65,000 for monographs and over $255,000 for serials. Oversaw management of electronic and print reference materials. Served as liaison to Women’s and Gender Studies, African-American Studies, History, Recreation, Parks, and Tourism. Reference Librarian and Bibliographic Instruction Coordinator, University of North Carolina at Greensboro, Greensboro, NC. 1983 – 1995 Coordinated the bibliographic instruction program for undergraduate, graduate students, and faculty. Set goals, formed policies for bibliographic instruction, and evaluated the program. Provided reference service in a centralized library serving undergraduates, graduate students and faculty in all subject disciplines. Participated in collection development for both the reference collection and the general library collection in history, women's studies, and political science. Reference Librarian, Reference Department, University of Georgia, Athens, GA. 1979 to 1983. Provided reference service in the Main Library serving undergraduates, graduate students and faculty in all the social sciences and humanities. Selected and maintained the reference collection in U.S. history, sociology, and women's studies. Coordinated the general library orientation program. Conducted general orientation tours and special subject lectures for both undergraduate and graduate courses. Developed bibliographic instruction materials and prepared bibliographies and guides. Reference and Instruction Librarian, Undergraduate Library, Indiana University, Bloomington, IN. 1977 to 1978. Temporary appointment. Provided reference service to undergraduate students. Coordinated library tours and class presentations. Developed library assignments and presented a variety of instructional lectures and workshops. Taught a one-credit course in library resources. Selected materials for the Undergraduate collection

Publications Journal Articles

Crowe, Kathryn M. and Agnes Kathy Bradshaw. “Taking a Page from Retail: Secret Shopping for Academic Libraries.” Evidence Base Library and Information Practice. 11, no. 1 (2016): 40-56. Natalle, Elizabeth J. and Kathryn M. Crowe. “Information Literacy and Communication Research: A Case Study on Interdisciplinary Assessment.” Communication Education. 62, no. 1 (2013): 97-104.

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Crowe, Kathryn M. “Student Affairs Connection: Promoting the Library through Co-Curricular Activities.” Collaborative Librarianship. 2, no. 3(2010): 154-158. Crowe, Kathryn M. “Collaborative Leadership: A Model for Reference Services,” Reference Librarian. Number 81 (2003): 59–69. Crowe, Kathryn M. "Effective Use of Slides in Bibliographic Instruction." Research Strategies: A Journal of Library Concepts and Instruction 7 (fall, 1989): 175-179. Book Chapters Crowe, Kathryn M., Mary Hummel, Rosann Bazirjian, and Jenny Dale. “Living, Learning and Libraries: A Cross-Campus Collaboration.” In Environments for Student Growth and Development: Libraries and Student Affairs in Collaboration, edited by Lisa Hinchliff and Melissa Wong, 113-127. Chicago: Association of College and Research Libraries, 2012. Rice, Scott, Kathryn M. Crowe, Amy Harris and Lea Leininger. “From B.I. to Wi-Fi: Evolution of an Online Information Literacy Program.” In Information Literacy Programs in the Digital Age: Educating College and University Student, edited by Alice Daugherty and Michael F. Russo, 247-259. Chicago: Association of College and Research Libraries, 2007. Crowe, Kathryn M. “Collaborative Leadership: A Model for Reference Services,” In Managing the Twenty-first Century Reference Department: Challenges and Prospect, edited by Kwasi Sarkodie-Mensah, 59-60. Binghamton, NY: Haworth Information Press, 2003. Proceedings Articles Crowe, Kathryn M. “Libraries and Student Success: A Campus Collaboration with High Impact Educational Practices. “ In Proceedings of the 2014 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, edited by Steve Hiller, et. al., 251-255. Washington, DC: Association of Research Libraries, 2016. Crowe, Kathryn and Michael Crumpton. “Defining the Libraries' Role in Research: A Needs Assessment; A Case Study.” Proceedings of the 2014 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, edited by Steve Hiller, et. al., 321-331. Washington, DC: Association of Research Libraries, 2016. Crumpton, Michael and Kathryn Crowe. “Sustaining an Assessment Mentality to Navigate Library Space Planning.” Proceedings of the 2014 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, edited by Steve Hiller, et. al., 679-683. Washington, DC: Association of Research Libraries, 2016.

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Crowe, Kathryn M. “The Library and High Impact Practices: Collaborating for Student Success.” In ACRL 2015 Proceedings, 2015. http://www.ala.org/acrl/acrl/conferences/acrl2015/papers Bradshaw, A. Kathy and Kathryn M. Crowe. “Shop Your Way to Service Excellence: Secret Shopping for Academic Libraries.” In Proceedings of the 2012 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, edited by Steve Hiller, et. al., 101-116. Washington, DC: Association of Research Libraries, 2013. Crowe, Kathryn M. “Assessment=Improved Teaching and Learning: Using Rubrics to Measure Information Literacy Skills.” In Proceedings of the 2010 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, edited by Steve Hiller, et. al., 163-173. Washington, DC: Association of Research Libraries, 2011. Crumpton, Michael and Kathryn Crowe. “Using Evidence for Space Planning.” In Proceedings of the 2008 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, edited by Steve Hiller, et. al., 51-64. Washington, DC: Association of Research Libraries, 2009. Crowe, Kathryn M. “Electronic Reference Sources: The Library Connection.” In Charleston Conference Proceedings 2005, edited by Beth R. Bernhardt, Tim Daniels and Kim Steinle, 142-144. Westport, CN: Libraries Unlimited, 2006. Encyclopedia Articles Crowe, Kathryn M. "Annie Wood Besant." In Research Guide to European Historical Biography, Series II. 2347--2354. Washington, DC: Beacham Publishing Inc., 1993. Crowe, Kathryn M. "Margaret Grace Bondfield." In Research Guide to European Historical Biography, Series II. 2413—2418. Washington, DC: Beacham Publishing Inc., 1993. Crowe, Kathryn M. "Mary Reid MacArthur." In Research Guide to European Historical Biography, Series II. 3720--3724. Washington, DC: Beacham Publishing Inc., 1993. Crowe, Kathryn M. "Beatrice Potter Webb and Sidney James Webb." In Research Guide to European Historical Biography, Series I. 1984—1994. Washington, DC: Beacham Publishing Inc., 1992 Presentations Crowe, Kathryn and Crystal Baird. “Assessment Data: Building Blocks for Strong Libraries AND Successful Accreditation Reports.” Presented at the Southeastern Library Assessment

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Conference, Atlanta, GA, November 16-17, 2015. Crowe, Kathryn and Amy Harris Houk. “Well Begun is Half Done: Developing Outcome Statements.” Presented at the North Carolina Library Association Biennial Conference, Greensboro, NC, October 20-23, 2015. Crowe, Kathryn and Jenny Dale. “The Library and High Impact Practices: Collaborating for Student Success.” ACRL Webcast presented August 26, 2015 to a national audience. Crowe, Kathryn. “The Library and High Impact Practices: Collaborating for Student Success.” Presented at the ACRL 2015 National Conference, Portland, OR, March 25-28, 2015. Crowe, Kathryn and Amy Harris Houk. “Well Begun is Half Done: Developing Outcome Statements.” Presented at the Empirical Librarian, Greensboro, NC, February 9, 2015. Crowe, Kathryn. “From Collections to Engagement: The Changing Role of Liaison Librarians.” Presented at the Academic Library Director’s Forum, Shanghai, China, November 18-20, 2014. Crowe, Kathryn. “Libraries and Student Success: A Campus Collaboration with High Impact Educational Practices.” Presented at Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, Seattle, WA, August 4-6, 2014. Crowe, Kathryn and Michael Crumpton. “Defining the Libraries’ Role in Research: a Needs Assessment Case Study.” Presented at Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, Seattle, WA, August 4-6, 2014. Crumpton, Michael and Kathryn Crowe. “Sustaining an Assessment Mentality to Navigate Library Space Planning.” Presented at Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, Seattle, WA, August 4-6, 2014. Crowe, Kathryn and Michael Crumpton. “Defining the Libraries’ Role in Research: a Needs Assessment Case Study.” Presented at the Librarians' Association at UNC-Chapel Hill Spring Conference (LAUNC-CH), Chapel Hill, NC, March 10, 2014. Crowe, Kathryn. “Using Evidence to Develop Library Learning Spaces.” Presented at the Shanghai University of Finance and Economics, Shanghai, China. January 20, 2014. (Invited). Cunningham, Sojourna, Regina Mays, Michelle Brannen, Kathryn Crowe and Sonya Shepherd. “Working by Committee: Formal and Informal Assessment Collaborations – Assessment Committees and Beyond.” Presented at the Southeastern Library Assessment Conference, Atlanta, GA, October 21-22, 2013.

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DeAngio, Chelsea and Kathryn Crowe. “Assessing the Digital Media Commons: Evaluating New Library Spaces and Services at UNC Greensboro.” Presented at the Southeastern Library Assessment Conference, Atlanta, GA, October 21-22, 2013. Crowe, Kathryn and Michelle Hayslett. “Models for Liaison Services.” Presented at the ASERL Summertime Summit: Liaison Roles in Open Access & Data Management: Equal Parts Inspiration & Perspiration, Atlanta, GA, August 6, 2013. (Invited) Bradshaw, A. Kathy and Kathryn M. Crowe. “Shop Your Way to Service Excellence: Secret Shopping for Academic Libraries.” Presented at North Carolina Library Association College and University Section/Community and Junior College Section Mini Conference - Assessment Beyond Statistics, Thomasville, NC, November 2, 2012. (Invited). Bradshaw, A. Kathy and Kathryn M. Crowe. “Shop Your Way to Service Excellence: Secret Shopping for Academic Libraries.” Presented at the Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, Charlottesville, VA, October 29-31, 2012. Crowe, Kathryn M. “Improving Teaching and learning: Using Rubrics to Measure Information Literacy Skills.” Presented at the 4th Quantitative and Qualitative Methods in Libraries International Conference, Limerick, Ireland, May 22-25, 2012. Crowe, Kathryn M. “Shop Your Way to Service Excellence: Secret Shopping for Academic Libraries.” Presented at the 4th Quantitative and Qualitative Methods in Libraries International Conference, Limerick, Ireland, May 22-25, 2012. Crowe, Kathryn M. “ClimateQUAL@UNCG.” Presented at the American Library Association Midwinter Conference ClimateQUAL Partners Meeting, Dallas, TX, January 20, 2012. Crowe, Kathryn M. and Amy Harris Houk. “Sharing the Wealth: Creating Cross-Campus Responsibility for Information Literacy.” Presented at the Metrolina Library Association Information Literacy Conference, Charlotte, NC, June 16, 2011. Crowe, Kathryn M. “Assessment=Improved Teaching and Learning: Using Rubrics to Measure Information Literacy Skills.” Presented at the Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, Baltimore, MD, October 25-27, 2010. Crowe, Kathryn M. “Student Affairs Connection: Promoting the Library through Co-Curricular Activities.” Presented at the Librarians' Association at UNC-Chapel Hill Spring Conference (LAUNC-CH), March 8, 2010, Chapel Hill, NC. Crowe, Kathryn M., Mary Krautter and Amy Harris Houk. “Developing Faculty Workshops for Integrating Writing and Research into the Course Curriculum.” Presented at The Lilly South

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Conference on College and University Teaching. February 5, 2010, Greensboro, NC. Crumpton, Michael and Kathryn M. Crowe. “Utilizing Library Space for Learning Opportunities.” Presented at the North Carolina Library Association Biennial Conference. October 6-9, 2009. Greenville, NC. Crowe, Kathryn M. “Student Affairs Connection: Marketing Libraries through Co-Curricular Activities.” Poster session presented at the American Library Association Annual Conference, July 12, 2009, Chicago, IL. Crumpton, Michael and Kathryn M. Crowe. “Using Evidence for Space Planning.” Presented at the Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, Seattle, Washington, August 4-7, 2008. Crowe, Kathryn M. “Cooperative Monographic Collection Development: Recent Trends.” Presented at the American Library Association Annual Meeting. Reference and User Services Division Cooperative Collection Management Committee, June 2, 2007, Washington, DC. Crowe, Kathryn M. Rolf Janke and Bonnie Hawkwood. “Electronic Reference Sources: Connecting the Dots Between Publishers, Technology and Libraries.” Presented at the 25th Charleston Conference: Issues in Book and Serial Acquisitions, November 3, 2005, Charleston, SC. Crowe, Kathryn M. “Out of the Stacks and into the Classroom: Using Online Reference Sources as a Teaching Tool.” Poster presented at the American Library Association Annual Conference, June 25, 2005, Chicago, IL. Conger, Mary Jane and Kathryn M. Crowe. “One Record or Many? Cataloging Electronic Resources.” Presented at the North Carolina Library Association Meeting, November 12, 2004, Charlotte, NC. Crowe, Kathryn M, Dana Sally, Russell Bailey and Barbara Tierney, “Assessment of Academic Library Service Using the LibQUAL+ Survey,” Presented at the UNC/TLT Conference, March 18, 2004, Charlotte, NC. Crowe, Kathryn M. “Curriculum Revision and Library Research Skills Instruction at UNCG: The ACRL Connection.” Presented at the ACRL President’s Midwinter Discussion Forum, American Library Association Mid-Winter Meeting, January 21, 2002, New Orleans, LA. Crowe, Kathryn M. “The State of Academic Libraries in North Carolina.” Presented at the South Carolina Library Association Meeting, College and University Section, October 30, 1996. Greenville, SC. (Invited)

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Crowe, Kathryn M and Amy J. McKee. “The Adult Learner and the New Technology.” Presented at the Association of College and Research Libraries 7th National Conference. March 29-April 1, 1995. Pittsburgh, PA. Conger, Mary Jane and Kathryn M. Crowe. “Access: Cataloging vs. Reference.” Presented at Serials: Linking Page and Patron: The Third North Carolina Serials Conference, Durham, NC. April 23-24, 1991. Crowe, Kathryn M. "The Fabian Women's Group." Paper presented at the annual Women's Studies Conference, Western Kentucky University, Bowling Green, KY, September 27-29, 1989. Crowe, Kathryn M. and Donna G. Bentley. "Effective Use of Slides in Bibliographic Instruction." Presented at the 15th Annual Meeting of the Library Orientation Exchange (LOEX). Columbus, OH. May 7-8, 1987. Workshops ”Curriculum Enhancement with Research and Writing Skills.” (with Mary Krautter, Amy Harris and Sara Littlejohn). June 9-10, 2009 and June 9-10, 2010. Sponsored by the UNCG University Teaching and Learning Center and the University Libraries. Faculty revised a syllabus to integrate these skills more thoroughly into a course. “Using Information Technology in Social Science Student Research Projects” (with Dr. Elizabeth J. Natalle). Teaching and Learning Center, UNCG. August 10, 1999. Program offered through TLC to provide faculty with techniques on incorporating information skills into their course curriculum. “The Library, Information, and Technology.” A workshop for parents of students attending the Young Writer’s Conference. Elliot University Center, UNCG. April 1998 and March 2000. Manuals Bombeld, Madeleine and Kathryn M. Crowe. Information Desk Assistants' Manual. Greensboro, NC: Reference Department, Jackson Library, University of North Carolina at Greensboro, 1991. ERIC ED 336 110. Reviews Book Reviewer, Library Journal. 1991-1995. Crowe, Kathryn M. Review of Introduction to Research in Women's Studies by Susan Searing. Research Strategies 4 (Summer 1986): 147-148.

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Crowe, Kathryn M. Review of Evaluating Bibliographic Instruction: A Handbook by The Bibliographic Instruction Section. Association of College and Research Libraries. Research Strategies 3 (Summer 1985): 150.

Professional Service Volume editor, The Future of Library Space, Advances in Library Administration and Organization Series 2016 volume (Emerald Group Publishing). Advisory Board, Advances in Library Administration and Organization Series (Emerald Group Publishing), 2014- present. Editorial Board, Journal of Learning Spaces, 2011- present Reviewed reference sources for Thomson Gale and Routledge Press, 1997-2006 Serve as external reviewer for tenure packages. Served on a licensure team for the University of North Carolina. The Institute of American Indian Arts in Santa Fe, NM was seeking to establish a program in Cherokee, NC. May, 2005.

Offices in Professional Organizations Co-chair of Planning Committee, The Conference for Entrepreneurial Librarians: From Vision to

Implementation for 2012 webinar and 2013 conference in Greensboro, NC. LLAMA Mentoring Program. Served as a mentor, 2010-11. Member, The Conference for Entrepreneurial Librarians: From Vision to Implementation,

Planning Committee for 2010 Webinar and 2011 and 2014 conferences in Winston-Salem, NC.

Co-chair, Using Measurement Data for Library Planning and Assessment Committee. Measurement, Assessment and Evaluation Section Library Leadership and Management Association, 2010-12.

Member, Using Measurement Data for Library Planning and Assessment Committee. Measurement, Assessment and Evaluation Section Library Leadership and Management Association, 2008-2010.

Discussion Group Leader. ACRL Heads of Public Services Discussion Group, 2008-2011. Member, CODES/STARS Cooperative Collection Management Committee. Reference and User

Services Association. American Library Association, 2006-2008. Member, Professional Development Committee. Reference and User Services Association. American Library Association, 2006-2007. Member, Research and Statistics Committee. Reference and User Services Association. American Library Association, 2001-2005. Chair, Round Table on the Status of Women. North Carolina Library Association. 2005-2007,

Chair-Elect, 2003 – 2005, Board Member, 2001-2003. Board Member, Library Administration and Management Section. North Carolina Library

Association, 1999-2001.

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Executive Board. North Carolina Library Association, 1995-1997, 2005-2007. Chair, College and University Section. North Carolina Library Association, 1995-1997. ULAC Database Committee, 1994 – 1997, 2005-2007. Founding Chair, North Carolina Bibliographic Instruction Group (NCBIG), an interest group of

the College and Universities Section of the North Carolina Library Association, 1989 - 1993.

University Service University-at-large Non-Faculty Appeals Committee, 2015- present. Delegate to the University of North Carolina Faculty Assembly, 2014-2017 Institutional Effectiveness Committee, 2012-present. Chair, 2015-2016. SACS Standards Chair for University Libraries, 2012-2014. Coordinated writing and editing of

responses to SACS library standards. Search Committee for Executive Director of the Faculty Teaching and Learning Commons, 2012. Information Literacy Council, Co-chair, 2010-2012. Living Learning Subcommittee of Student Affairs/Academic Affairs Restructuring Committee,

2010. Strategic Planning Committee. Committee charged with developing UNCG's Plan for 2009-

2014. Served on two sub-committees: Education and Leadership and Collaboration Value Group, 2008-2009.

Chair, UNCG Faculty Senate, 2007-2008. Chair Elect, 2006-2007 Search Committee for Chancellor, 2008. Faculty Senate, 2005-2008, 2010-13. Promotion and Tenure Committee, 2005-08. Search Committee for Provost, 2007. Search Committee for University Librarian, 2004. Chair, Sally Cone Scholarship Committee, 2002 – 2006. Committee on Committees, 2003- 2006, Chair, 2005-2006. Historical Perspectives General Education Core Committee, 2002-2005. Chair, Faculty Sub-Committee of SACS (Southern Association of Colleges and Schools), 2000-

2003. Committee reviewed faculty credentialing standards, wrote a chapter of the UNCG Self-Study and wrote Proposals for the UNCG Plan for 2003-2008.

All-University Library Education Requirements (AULER) Commission. 1997-2000. Charged with developing a conceptual framework for undergraduate education.

Faculty Senate, 1993 – 1996. Teaching and Learning Center Committee. 1996-2001; Chair, 1999-2001. Association of Women Faculty and Administrative Staff. Vice-President, 1992-1993. Committee on the Performing Arts, 1989 - 1991. Due Process Committee, 1988 - 1992.

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Judge for History Day, a fair for junior and senior high school students. Elliott University Center. March, 1989, 1990, 1991.

Committee on Orientation Planning and Evaluation (COPE), 1984-1986. Women's Studies Coordinating Council, 1984 - 1997. Committee on the Status of Women. 1985-1989; Chair, 1985-1987. Coordinator, "Conversations with Women Faculty Series," 1986-1987. University Libraries Committees (selected) Chair, Assessment Team, 2007 – present. Chair, Search Committee for Finance and Facilities Librarian, 2006. Faculty Advisory, Student Libraries Advisory Council, 2007-present. Chair, Elections Committee, 2003 – 2007. Chair, Search Committee for Access Services Librarian, 2001. Chair, Search Committee for Special Collections Librarian, 1997. Collection Management Committee, 1991 - present. Peer Evaluation and Tenure Committee, 1989 - 1991; Chair, 1990 -91; 1993 – 1996; 1999-2002. Chair, Implementation Committee for the Online Catalog, 1987 - 1991. Chair, Search Committee for Assistant Reference Librarian, 1984, 1991.

Continuing Education and Professional Development (selected) “Library Leadership in the Digital Age.” Harvard Graduate School of Education. Cambridge, MA, March 20-22, 2013. Learning Spaces Colloquium. “Assessing the Impact of Spaces on Undergraduate Learner: Building a Community of Practice.” Chantilly, VA, November 4-7, 2011. “ARL Service Quality Evaluation Academy.” Week-long seminar to learn qualitative and quantitative assessment techniques. New Orleans, LA, March 16-20, 2009. “ACRL Information Literacy Assessment Immersion.” Intensive training on developing assessment for information literacy. Nashville, Tennessee. December 4-7, 2008. “Institute on Quality Enhancement and Accreditation.” Commission on Colleges, Southern Association of Colleges and Schools. Louisville, KY, July 22-25, 2007. “Assessment and Beyond,” ALA pre-conference sponsored by ACRL. New Orleans, LA. June 23, 2006.

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“ARL/ACRL Institute on Scholarly Communication.” University of California Los Angeles, July 12-14, 2006 “The Leadership Institute for Academic Librarians.” Harvard Graduate School of Education. Cambridge, MA, August 6-11, 2006. Bridges Academic Leadership for Women. Sponsored by the University of North Carolina at Chapel Hill. September- December 1999. Was selected by UNCG to participate in a semester-long program designed to provide leadership training for women in all aspects of academia. Sessions included information on leadership skills, academic administration, and preparation for the future. “Assessing Current and Future Reference Services.” Sponsored by ALA’s Reference and User Services Association. Indianapolis, IN, October 29-31, 1998. “Customer Service Excellence.” 1998 LAMA Institute. Greensboro, NC, March 6, 1998. “Becoming a Better Coach.” Library Administration and Management Section, North Carolina Library Association. Southern Pines, NC, November 21-22. "Active Teaching and Learning." ACRL Continuing Education Course 208. Wake Forest University, February 22, 1990. (received .9 CE credits). "Management in State Government, Level I." Georgia State Merit System, Training and Organization Development Division. Athens, GA, June 7-11, 1982.

Recognition Promoted from Librarian I to Librarian II at the University of Georgia. 1981 Received permanent tenure as a Professional Librarian at the University of North Carolina at Greensboro. 1987. UNCG’s Student Learning Enhancement Award. 2012. Award recognizes faculty excellence in academic assessment. (with Elizabeth J. Natalle).

Community Service Member, Greensboro Public Library Board of Trustees, 1986 - 1989.