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NATHAN ALAN HESS
ENDORSEMENTS & REFERENCES
“Con�dent and e�ective leader.Brilliant problem solver.”
"Dedicated, disciplined,committed, tenacious..."
“One of the most professionaltechnology leaders I know...”
Scott
Mickey
Brad
NATHAN BY THE NUMBERSTECHNOLOGY EXECUTIVE
VALUE CONTRIBUTIONS
SKILL & ATTRIBUTE TAGS
Co-headed a large business transformation effort targeting a15% reduction ($60M+) in run-rate costs while balancingimpact to 100+ customers and changing the delivery model,organizational model, and initiating projects to improveworkload / resource alignment, enhance knowledgemanagement, and establish a standardized training academy.
EDUCATION
Founder & Former Vice-President of nonprofitorganization located in Frisco, TXCreated the vision, mission, and bylaws; grewmembership through marketing; and mentored other officers
Business-savvy technology leader with strong core values
Latest RoleHead of Information Technology, Operational Excellence (Deputy CIO – DaVita Rx)
more
CERTIFICATIONS & AWARDSCore Value Award Winner for “Team” – DaVita Rx, 2016ITIL v3 (2011) Foundation Certified – Dell, 2012Make-a-Difference Award – Dell, 2013Healthcare Unsung Hero Award – Dell, 2009ITIL v2 Foundation Certified – Hewlett-Packard, 2006
BBA – Management Information Systems (GPA 3.5)Texas Tech University, Lubbock, TXAITP Student President & Regional ChairmanMBAUniversity of Massachusetts, Amherst, MA(Currently Pursuing)
$44M USDLargest Managed Annual P&L
Number of Professional Connections2000+
132Largest Number of Indirect Reports
2357%Personal ROI
Organizational ExperiencesDaVita RxAmerican Insurance GroupDellMedeAnalyticsPerot SystemsSTMicroelectronics
6
Years of Experience 15
OPERATIONS Service DeliveryLEADERSHIP
Problem Solving
FOCUSEDPRODUCTIVECustomer Relationship Mgmt
P&L ManagementBUSINESS TRANSFORMATION
GLOBALIZATION
Governance
creative
Applications
Infrastructure
ITO
27 Largest Number of Direct Reports
Youth Basketball Coach for i9 Sports in Frisco, TX.Personal Fitness, Do-it-Yourself Home Projects
INTERESTS & COMMUNITY
Highly productive, focused, and versatile leader with successes spanning small, dedicated, internal IS opera-tions to large, global, IS shared services operations. Implemented technology and service improvement initiatives that measurably advance delivery capabili-ties, improve profitability, and increase satisfaction. Recognized for attentive listening, pragmatic solutions, and a player-coach leadership style that instills deep teammate engagement, accountability, and results.
NATHAN.HESS0@GMAIL .COM214 -901 -4198
FR ISCO , TX