Vista Academy Proposed Training: Defining Excellence in San Diego

By: The San Diego Team

Overview

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The Grand Opening Revelations Minor Fixes

The CA Binder Need for Evolution

The Vista Culture Embedding Hustle in the Crew Static coupled with Live (Sisamone and Zahid)

Addressing Training Proactively PIP (Greg and Canaan), Produce (Riley), and Organization

(Michael and Eric) Conclusion

Timelines and Implementation

Grand Opening Revelations Ringing, FEE, and Routines Communication and AMS The Customer Walk Rotation and Organization Operational Readiness Produce PIP

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Minor Fixes - Examples The CA Training Binder

ASSOCIATE: Ringing Advanced – Competencies included for Calling appropriately for Backup and actual “live store” scenarios

SHIFT MANAGER: CGOS Scenarios having specific floor products integrated into the ordering scenarios for grocery.

Scenarios for other Ordering sectors CGOS Task Addition

MANAGER TRAINEE: Leadership and Inventory Workshops having clearly defined practical associated with them.

Completing a mock inventory Formalizing the questions in Leadership to a Seminar and Worksheet

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The Evolution of Training Perfect practice makes perfect.Achieving our goal of excellence is a continual struggle

Reaching greatness is a journey not a destination

Rounds 1, 2, & 3 have revealed training opportunities that we have determined as a team must be acted upon to achieve our standard of greatness.

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Vista Culture Our definition of “Aldi Pace” Setting operating hours from 5a-11p for every Associate

Training period Staggering Shifts to liken our Academy to a store Price changes, PIP, and operational routine integration

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The “In-Store” Experience Coupling static proficiency with “real” live experience Formalization of Live Store expectations

Training Benefits Store Benefits Academy Benefits

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Addressing Training Proactively

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Thank you for your attention.