46
Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Embed Size (px)

Citation preview

Page 1: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Visitor Industry Product Development Workshop

Camille Ferguson

Sitka Tribe of Alaska’s

Economic Development Director

Page 2: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Sitka Tribe of Alaska’s Cultural Tour Program

Example of Cultural Tour Program Resources Needed Components Partnerships

Page 3: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

History is not only about what happened, it is also about the present, yours and ours.  We cordially invite you to experience Sitka on a Tlingit Cultural Tour!  Not as an outsider looking in - but as a participant, with us,  in an ancient and ever changing world.

Welcome to Sheet’ka

Page 4: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

To present local, native culture in a positive, reinvigorated tone; resulting in tour program with an authentic perspective on the Tlingit culture, while providing economic opportunities for the native community of Sitka.

Our Mission

Page 5: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Local Sitka’s National

Historical Park Sitka Historical

Society St. Michaels

Russian Orthodox Church

Alaska Host Program

Sheldon Jackson Museum

Cultural Tlingit Elders Kayaani Commission Local Herbalist Southeast Alaska

Indian Cultural Center- Artist Program

STA- Traditional Foods Program

STA-Customary & Traditional Resources

Training Resources

Page 6: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Employment for Native Community

Profitable and Self - Sustaining Authentic Quality Tour Product Perpetuate Tlingit Culture

Business Concept

Page 7: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

History

Culture

Landscape

Sitka Attractions

Page 8: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Wildlife

Adventure Fishing

More attractions..

Page 9: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Sitka National Historic Park Authentic Native

Dance Performance

Sheldon Jackson MuseumAlaska Raptor Center

Tour Package

Page 10: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Expanded service help business compete in today’s full-service market

Future profits for Tribal Citizens

Increased Employment for Tribal Citizens

To perpetuate our culture through tourism.

Create a pride among native people

Benefits

Page 11: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Package Product The Kuskokwim -

Bering Sea Adventure

Toksook BayDance

BirdwatchingGrass Baskets

Bethel

“Western Alaska’s Hub”

Anchorage “Gateway to Alaska”

Quinhagak

HikingFishing

Beaches

MekoryukReindeer& Musk-oxQuiviutBirds

Page 12: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Tourism Planning for Bethel

•Planning Group- Stakeholders

•Resources

•Planning Development

•Understanding Tourism

•Benefits of Planning

Page 13: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Tourism Planning Group Chamber of Commerce Visitor’s Bureau City Government Village Corporations Tribal Governments Businesses Education, University State and Federal Agencies Individuals and Elders Tour Operators Cultural Organizations

Page 14: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Tourism Resources Cultural Programs and Interests Transportation Providers Funders Internet, on-line programs Planning tools, example: comprehensive

community planning internet resources

Page 15: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Tourism Planning Development Start up and Operational planning Incubator – Small or new business,

Department of Labor, others Small business training – UA Accounting Tour guiding and operators State DOLWD programs – targeted, small

business, Information about individual village- history,

cultural emphases, movement Self sustaining operation - revenue

Page 16: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

What do Alaska Visitors Want

Wildlife Scenery Culture History Nature Fishing Adventure

Visitors want to hear, see, feel and taste their experiences

Visitors want to be connected with the people who live in Alaska.

Page 17: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Benefits of a Healthy Visitor Industry Planning

Increased Business Opportunities Increased Employment Opportunities Ability to Promote Development and minimize

negative affects on cultural ways, historical sensitivity and preservation allowing for local control.

Create a Sustainable Tourism base for the community that will support City Government

Page 18: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Community Participants

Bethel Mekoryuk Quinhagak Goodnews Bay Toksook Bay Napakiak

Page 19: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Community Profile 5-A’s

Access Attractions Accommodations Advertising Attitude

Page 20: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Sitka

Tannery Community House Store/Market Tribal Tours Rental

Cost – Artists help operational costs

Opportunities Challenges

Page 21: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Y/K Delta

Rivers – summer Rivers – winter History Survival Sleeping Giant Food Brochure, promotion “Delta” opportunities -

compares to Mississippi Reminds people of

Newfoundland, New Brunswick

Collecting history Lodging &

accommodations Food 9/11 Policies, governance Infrastructure See through new eyes

Opportunities Challenges

Page 22: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Y/K Delta

National Wildlife Refuge Catcher/Seller fishing

licenses Internet Language Dictionary -

common words Bragging rights Lack of infrastructure can

work to your advantage World wild web Kayaking experiences,

traditional transpo.

6 pack licenses Insurance Follow-through, delta-

wide Networking Operation costs Need a plan B –

weather, etc.

Opportunities Challenges

Page 23: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Bethel

Alaska Airlines Extra day in Bethel Airport, Air hub Local tours Air charters – flights to

check out Bethel Alaska packages

including Bethel Domestic travel

advantage, post 9/11

Reactions/Impressions (of residents)

Information at airport Trip planning

information

Opportunities Challenges

Page 24: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Bethel

Destination – cultural center, hovercraft…

Business travelers, add something fun

Companion (fare) ANHC partnership Anchorage Museum Tapes, photo’s and

films that exist KYUK videos

Negative reputation or image

Need photo’s & information

Historic preservation project

Insurance Maps and information

Opportunities Challenges

Page 25: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Bethel

AK Humanities Forum Library AVCP – Cultural Heritage

program Marketing Strategy Village dollars Hotels, restaurants Hub Fish processing/smoking –

MAP a resource

Region Artists/Artwork Saturday Market Regional Cultural

Center Sales outlets City Tourism Project –

VISTA, Chamber Transportation $

Opportunities Opportunities

Page 26: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Mekoryuk

Nunivak Island Sleeping Giant, we

use the whole island We have names for

the rivers Water taxi reindeer, Birds Mink

Culture camps Cruise West-Nash,

guides went on board this year

Known, reputation – use to promote region

Dance

Opportunities Opportunities

Page 27: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Mekoryuk/Nunivak Island

Arts and Crafts masks Traditional knowledge

preservation Reindeer products Halibut Quiviut Humanities Forum map language

Opportunities Challenges

Getting artists to market, Nash

Lodging transportation Wilderness constraint Market research

Page 28: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Mekoryuk/Nunivak

Nunivak Island Sleeping Giant, we

use the whole island We have names for

the rivers Muskox, reindeer

hunts, Birds Mink, seals Beaches

Culture camps Cruise West-Nash,

guides went on board this year

School/senior project i.d. target market

Bethel bird (Audubon) trip to Nunivak

Science Camp Nash

Opportunities Opportunities

Page 29: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Quinhagak

Fishing Hunting – birds bear

moose Seals Fish Plant 2 rivers Mountains reindeer

Transportation – to airport, etc.

Need property at airport

Dance, bringing back

Opportunities Challenges

Page 30: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Quinhagak

Potential lodging Dillingham links Togiak Refuge near Floaters Transport – airport

shuttle Coffee shop Expanded airport

Opportunities Challenges

Page 31: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Quinhagak

Road system Fishing from shore History, old village Tours, visitors from

all over are coming Diverse ecosystems,

species History, reputation –

radical Beach walks

Coffee Shop Survey-market info.

What will you tell your friends about here.

Opportunities Opportunities

Page 32: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Goodnews Bay

Hills, mountains, Marine mammals Carter Bay, Chagvag Water and sewer

system improvements Togiak, 3 refuges Walrus haulouts

Training for guides 6 pack licensing Business startup Follow through,

sticking to it. Duplication of

services, avoid Networking,

coordination Insurance

Opportunities Challenges

Page 33: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Goodnews Bay

Airport Expansion Dillingham links, ERA,

Freshwater Adv Tribe interested in

developing an ecotourism business

Arts and crafts – masks, baskets

Commercial fishery Platinum (historic mining)

Bay Tour Fishing reputation (trout) Museum Dance group (travelling) Moravian youth group Kayaking, canoeing Bedrock World is getting smaller internet

Opportunities Opportunities

Page 34: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Goodnews Bay

5 salmon species Take a steam

Doing business with the State, for rural, tribal developments

Networking FUEL River use impacts

Opportunities Challenges

Page 35: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Toksook Bay

Grass baskets, local artisans

Hills – skiing, recreation NO TREES Road developments

planned Etolin Strait – birds, whales Herring and halibut –

commercial Dance, cultural events,

Youth

No tourism businesses

Starting in the business

Communications between villages, with State,

Mentors Shallow water port

Opportunities Challenges

Page 36: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Toksook Bay

Arts and crafts website sales

Blackberry festival School Teacher

retreat/training Scenic, cliffs Muskox Transport opportunities Subregional clinic

Access Lodging Fuel Shelter,

communications, information at airport

Opportunities Challenges

Page 37: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Akiak

Ecotourism access Existing operation – boats,

cabins Hovercraft access River tour from Bethel Eagles, falcons, BIRDS Unique vegetation,

language Kesirolic River – special,

fragile Wild River NWR

Built it but nobody has come yet

Opposition, reservations

Operating capital Expensive transport 9/11 River use impacts

proposed hp limit

Opportunities Challenges

Page 38: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Hooper Bay

Baskets Ivory Carvers Shore, beach Lodging Fish camps 3 rivers 1200 residents Airport Water and sewer? Washeteria (sauna)

Opportunities Challenges

Water and sewer Fuel and Energy

costs Wildlife Refuge Communications at

airport

Page 39: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Hooper Bay

Fuel is available, swipe your card

Sand Dunes Wildlife Refuge 2 dance groups Spring seal hunts

Opportunities Challenges

Page 40: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Markets

Japan – students (Mt. Edgecumbe) who know japanese

Page 41: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Partner Package Opportunities Bethel Alaska Airlines

Frontier FS

Hotels/B&B Hovercraft Health System Museum/AK

Mekoryuk Marine Life/Shore

Reindeer industry

scenery Hunting Nash Harbor camp/tour

Quinhagak Dillingham Fish Plant CV

Fish camp

Goodnews Bay

Dillingham River Rafting

Tooksook Bay

Dance performance

scenery

Akiak

Hooper Bay Sand Dunes, Scenery

Hotel

Fish camp

Page 42: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Platform

AFN – pursue economic development strategy statewide

Page 43: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Who are my Customers?

Fisherman Birdwatchers Adventure Traveler Eco tourist Botanists

Page 44: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Partners for Marketing

Chamber of Commerce Convention & Visitors Bureau Alaska Travel Industry Association American Indian Alaska Native Tourism

Association Your Package Partners

Page 45: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Media

Alaska Airlines – News Story America Native News Calling- National Live

Interview Statewide News Story ATIA – New Products Travel Writers News and Press Releases

Page 46: Visitor Industry Product Development Workshop Camille Ferguson Sitka Tribe of Alaska’s Economic Development Director

Brokers

Visitors Bureau or Chamber Tour Operators

Alaska Unusual All Alaska Tours Premier Alaska