VisioNize® Setup Guide

You and Your Lab. Connected.

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C170i

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Temperature TemperatureDriveDrive

USB

HeatingHeating

Condenser VesselCondenserVesselSupply Supply Supply Supply ReturnReturnReturnReturn

SciVario twin

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Page 2VisioNize Setup Guide

To get VisioNize up and running, VisioNize-onboard devices need to be integrated into your local network and need to be able to send their data to our services hosted in the VisioNize Digital Lab Space.

Please share the instructions and requirements listed below with your IT department.

VisioNize® consists of the following components:

VisioNize services, accessed by a web browser on any client computer or mobile device. It displays the data from the following connected Eppendorf devices:

VisioNize-onboard devices from Eppendorf, which communicate directly with the VisioNize Digital Lab Space (for example the ULT-Freezer CryoCube® F740hi). They need to be connected to the company network and power supply.

VisioNize-onboard devices use the following communication ports and protocols to transfer data to the VisioNize services. These communication ports need to be whitelisted on your local firewall.

1 Digital Lab Space and VisioNize services2 Mobile devices 3 Personal computer 4 Company network5 VisioNize-onboard device

All you need to know to get started!

Transformation coming soon

Page 3VisioNize Setup Guide

Task Comment

Preparing the network infrastructure

Enough active Ethernet wall sockets available (one for each VisioNize-onboard device)?

If you are using DHCP: Server with enough free IP addres-ses for dynamic lease available (one for each VisioNize-onboard device)?

DNS server available (and set in DHCP)?

NTP server available (and set in DHCP)?

Firewall rules set to allow communication on specified ports (see table on page 3)?

Device software requirements:

Device Required software version

CryoCube® F740hi 2.1.5.201 or higher

CellXpert® C170i 2.0.9 or higher

SciVario® twin 1.0.0 or higher

Please check the below listed requirement to make sure all IT infrastructure prerequisites are met before starting the integration of your devices into the VisioNize Digital Lab Space.

To get the latest device software please contact your Eppendorf service representative.Depending on the individual IT policies of your organization, support from your local IT department may be absolutely required to connect our devices.

Please ask your IT department for assistance! Your IT-department may ask for the “MAC address” of each individual device. This information can be found in the network setting of the device itself: Tab Menu > Settings > System Settings > Network

Device Prerequisites for using VisioNize

Check directly at the device for the latest software version: Tab Menu > Settings > About this: scroll down to „Software version“.

URL Port Protocol

global.azure-devices-provisioning.net Outbound TCP 443Outbound TCP 8883

HTTPSMQTT over TLS

api.visionize.eppendorf.comOutbound TCP 443Outbound TCP 8883

HTTPSMQTT over TLS

*.azure-devices.netOutbound TCP 443Outbound TCP 8883

HTTPSMQTT over TLS

IT Prerequisites for using VisioNize

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Yes No n/a

Page 4VisioNize Setup Guide

Sign up for your VisioNize Digital Lab Space and book your VisioNize services in our Eppendorf eShop. Thereupon, you will receive an email with your login credentials with next steps.

www.eppendorf.com/visionize-subscription

Sign up for VisioNize!

Check the network connection directly at the device. Please ask your IT for assistance. To check the network connection:

Tab Menu > Settings > System Settings > Network.

If you are using DHCP as network protocol (recommended) switch on DHCP or switch off Enable DHCP and tab Manual Setup and enter the networksetting manually.

To check if your device is correctly configured to connect to VisioNize, use the function “Check Cloud Connectivity Prerequisites” in Menu > Contacts & Support > Diagnostics.

Did it work?

Only one cable is needed. Connect the Ethernet interface at the rear site of the device to an open port on the network with a standard Ethernet cable.

Add your devices to IT network

Get you and your lab connected

Log into your VisioNize Digital Lab Space: https://visionize.eppendorf.com

Connect VisioNize-onboard devices to your Digital Lab Space.

Please note: After registering for VisioNize in the Eppendorf eShop, you received an email with instructions on how to set your password. You need this password to log into the Digital Lab Space and onboard your devices.

To add your VisioNize-onboard device:

Tap Settings > System Settings > VisioNize Setup and follow the instructions displayed on the screen.

You and Your Lab are now connected.

Add your devices to your personal Digital Lab Space

Page 5VisioNize Setup Guide

www.eppendorf.com

Your local distributor: www.eppendorf.com/contactEppendorf AG · Barkhausenweg 1 · 22339 Hamburg · Germanyeppendorf@eppendorf.com · www.eppendorf.com

Eppendorf®, the Eppendorf Brand Design, VisioNize®, the VisioNize logo, CellXpert®, CryoCube® and SciVario® are registered trademarks of Eppendorf AG, Germany. Patents are listed on www.eppendorf.com/ip. All rights reserved, including graphics and images. Order No.: VN2.0/GB1/0719. Copyright © 2020 by Eppendorf AG.

To explore the full extent of functionalities for each VisioNize-onboard devices and to learn more about our Eppendor Digital Lab Solutions, please visit our website: www.eppendorf.com/you-and-your-lab

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