1

Ministry of Railways

RFD 2011-12 draft:

Section 1:

Ministry’s Vision, mission, objectives and targets.

Vision Statement

Indian Railways shall provide safe, efficient, affordable, customer-

focussed and environmentally sustainable integrated transportation

solutions. It shall be a modern vehicle of inclusive growth, connecting

regions, communities, ports and centres of industry, commerce, tourism

and pilgrimage across the country.

2

The mission areas identified for realizing the main objectives stated in the Vision

are the following:

1. To augment the capacity to handle freight services by constructing new lines,

laying double lines where necessary and through signaling improvements.

2. To take up necessary works to ease bottlenecks in the transportation network so

as to achieve higher speed and throughput.

3 To induct modern rolling stock to derive the benefit of upto date technology.

4. To monitor the system of grievance redressal so that the level of satisfaction

among rail users improves.

5. To monitor closely all aspects earnings and expenditure so that the organisation

functions in an efficient and cost effective manner.

6. To constantly upgrade the facilities extended to passengers and to minimize the

adverse environmental impact of the organisation’s activities .

7. To constantly strive to improve the working and living conditions of our

employees.

8. To continuously innovate and stay up to date in terms of technological

advancement and to achieve the best possible standards of safety in train

operations at all times.

3

Function:-

1. Government Railways- All matters, including those relating to Railway

revenues and expenditure, but excluding Railway Inspectorate and Railway

Audit.

2. Non-Government Railways – Matters in so far as provision for control by the

Ministry of Railways, Railway Board as provided in the Railways Act, 1989

(24 of 1989) or in the contracts between the Government and Railways, or in

any other statutory enactments, namely, regulations in respect of safety,

maximum and minimum rates and fares etc. excluding the item of work

allocated to the Department of Urban Development.

3. Parliament questions/matters regarding offences relating to pilferage of railway

property and offences relating to crime on Government Railways and non-

Government Railways.

4. Administration of pension rules applicable to Railway employees.

4

Section 2: Key objectives, success indicators and targets:

1 2 3 4 5 6 7 8 9 10 11

Obje

ctiv

e

Wei

ght

Act

ion

Su

cces

s

ind

icat

or

Unit

Wei

ght Target criteria Value.

Excellent

100%

Very

good

90%

Good

80%

Fair

70%

Poor

60%

Freight

Services- Growth and

Improvement

in quality

20%

Volumes

Originating

loading Million

Tonnes 5 1000 993 975 950 924

Net

transportation

Billion

NTKm 7 665 658 640 620 600

Speedy

delivery

Avg.speed of

Goods trains Kmph 2 26.8 26.4 26.0 25.6 25.2

Improved quality

and efficient

utilization

Complaints per

Billion NTKm Number

2

The ATF had suggested this but these statistics are not

being maintained and hence difficult to monitor. Also the

number of complaints is very small as compared to

Passenger segment. Hence omitted for the time being.

Productive

utilization of

available wagons

NTKms per

wagon-day

(BG 8-Wh) 9500 9400 9270 9140 9000

Market Share in

competitive

segments

Finished Steel % 2 47.0 46.75 46.25 45.75 45.25

Cement % 2 47.25 47.0 46.0 45.0 44.0

Passenger

Services- Growth and

Improvement

in quality

10%

Volumes

Non-suburban Billion PKms 3 1100 1085 1020 950 870

Suburban Billion PKms 2 152 150 147 144 140

Improved

quality

Punctuality1 Percent 2 74 72 70 68 66

Complaints per

billion P.kms. Number 3 21.0 21.5 22.0 22.5 23.0

Third Party

Evaluation Grade

The ATF had suggested this but this would be difficult to

measure on a pan India level, hence omitted for the time

being. It will be explored from next year

1 Modified Definition of Punctuality. Details in Sec.4

5

Investments-

Mobilisation

and asset

creation

17%

Capacity

augmentation and

Asset

creation

New lines Kms. 2 1100 1075 560 420 280

Doubling Kms. 3 1000 867 667 464 260

Flagship Projects

Achievement as

per list--

Numbers

5 6 5 4 3 2

Loco manufacture Equated

Numbers2 2 590 580 570 560 550

Wagon mfg. Equated Number3 2 19000 18000 16600 15300 14000

Coach mfg. Numbers 2 4000 3780 3690 3600 3500

Investment

Through PPP Value of Projects Rs. Crores 1 2000 1776 1600 1500 1400

Performance

- monitoring and

improvement

12%

Control working

expenditure and

boost

earnings

Operating ratio Percent 8 90 91.1 92 93 94

Progress in

Critical Projects

(>Rs 150 crores)

Number as per list Number 4 9 7 6 5 4

Productivity

- monitoring and

improvement

5%

Improvement in

productivity of

staff

Workshop

(Including PU)

Staff

Turnover per

employee- lakhs

of Rs.per

employee per

annum

2 11.00 10.64 10.37 10.10 9.90

All staff

Gross earnings

in lakhs of

Rs.per

employee per

annum

3 8.40 8.06 7.80 7.60 7.40

Amenities for

rail users

5%

Amenities

Improvement at

stations and on-

board

IT in passenger

reservations

e-tickets, i-

tickets sold

(in lakhs Nos.)

1 1025 1008 990 970 950

Facility for

differently- abled

Stations covered

2 560 550 545 540 530

On-board facilities

Number of

Trains under

OBHS

1 310 300 290 280 270

2 Based on Tractive Effort

3 Based on Pay-to-tare Ratio

6

Provision of

superior Toilets on

trains

Number of

toilets 1 510 500 250 200 150

Improvement

of

Environment

and Energy

Management

8%

Improvement in

fuel efficiency

SFC Diesel(goods) Ltrs /1000

GTKm 2 2.14 2.18 2.20 2.22 2.25

SEC Electrical

(goods)

KWH/ 1000

GTKm. 2 6.9 7.1 7.3 7.5 7.7

Shunting Ltrs

/1000GTKM 1 2.36 2.43 2.47 2.51 2.55

Afforestation Trees planted Numbers

(lakhs) 1 102 99 96 93 90

Non-conventional

Energy and

environment

improvement

initiatives

Number of

new initiatives Numbers 2 2+ 1 Pilot 2 1 Pilot

1

concept Nil

Safety : Enhancement

initiatives

8%

Initiatives to

reduce

accidents

On Board

Installations

including VCD

Number

(Avg.score as

per list

2 9 7 6 5 4

Fixed Installations

Number

(Avg.score as

per list

3 9 7 6 5 4

Elimination of LC

gates(level

crossing gates)

Completed in the

year Numbers 3 325 300 275 250 225

7

Mandatory success indicators :

1.Efficient

Functioning of

the RFD

System

Timely sub-

mission of Draft for

Approval

On-Time

Submission Date 2%

May 20,

2011

May 23,

2011

May 25,

2011

May 26,

2011

June 3,

2011

Timely submission of Results On-time submission Date 1% May 2, 2012 May 3,

2012

May 4,

2012

May 5,

2012

May 6,

2012

Finalize a Strategic Plan (after

meeting all intermediate

deadlines)

Finalize the Strategic

Plan for next 5 years

Date

2%

Dec.10,

2011

Dec.

15,

2011

Dec.

20, 2011

Dec.

24, 2011

Dec.

31,2011

2. Improving

Internal

Efficiency/

Responsiveness/

Service delivery

of Ministry/

Department

Develop RFDs for all

Responsibility Centres

(Subordinate Offices,

Attached Offices, Autonomous

Bodies

Percentage of

RCs covered % 2% 100 95 90 85 80

Implementa-tion of

Savottam

Create a Sevottam

Compliant System to

Implement, Monitor and

Review

Citizen’s/Client’s

Charter

Date

1%

Dec. 10,

2011

Dec.

15, 2011

Dec.

20,

2011

Dec.

24,

2011

Dec.

31, 2011

Create a Sevottam

Compliant system To

redsress and Monitor

public

Grievances

Date

1%

Dec. 10,

2011

Dec.

15, 2011

Dec.

20,

2011

Dec.

24,

2011

Dec.

31,

2011

3. Ensuring

Compliance

To the

Financial

Accountability

Framework

Timely sub-

mission of

ATN on

Audit Paras

of C&AG

Percentage of ATNS

submitted Within due

date

(4 months) from Date of

presentation of Report to

Parliament by CAG

during the Year

% 0.5% 100 90 80 70 60

Timely submission of ATRs to

the PAC Sectt on PAC Reports

Percentage of ATRs

submitted within due

date

(6 months) from date of

presentation of Report to

Parliament by PAC

during the year

% 0.5% 100 90 80 70 60

8

Early disposal of pending ATNs

on Audit Paras of C&AG

Report presented to Parliament

before 31.3.2011

Percentage of

outstanding ATNs

disposed off during the

year

% 0.5% 100 90 80 70 60

Early disposal of pending ATRs on

PAC report presented to Parliament

before 31.3.2011

Percentage of

outstanding ATRs

disposed off during the

year

%

0.5%

100

90

80

70

60

4. Administrative

Reforms Identify potential areas

of corruption related to

organization activities

and develop an action

plan to mitigate them

Develop an action plan

for e-office

Implementation in the

department /ministry

Finaliz

e an

action

plan to

mitigat

e

potenti

al areas

of

corrupti

on

Finaliz

e an

action

plan for

e-office

%

Date

2%

2%

Dec.10,

2011

Dec.10,

2011

Dec.15,

2011

Dec. 15,

2011

Dec.

20, 2011

Dec.

20,

2011

Dec.

24,

2011

Dec.

24,

2011

9

Lists of Flagship projects , Critical projects and Safety initiatives:

I. Flagship projects II. Critical projects III. Safety initiatives

Name of the

project

Target Name of the

project

Target On-board: 1. TPWS : >210=2 , 160-

209=1.

2. ACD/TCAS: 4-5 divns=2, 1-3

divns=1.

3. VCD: >6000 =2 , 4500-6000

=1.

4.FogSafe: >80 = 2 , 60-80

=1

5. GSMR: >230 kms=2, 150-

229=1.

Fixed installations:

1. Centralised i’locking: 200

stns(min)=1

2.MACLS with LED lamps: 140 (min)

=1

3.Complete track circuiting of station

sections: 700 locations (min)= 2

4.Block proving by axle counters: 200

(min) =2

5.Interlocking and provision of

telephones at LCs:

250 min=2

6.Isolation in old crossing stations:

40 stations (min) =2

1. Udhampur-

Srinagar-Baramula

(New Rail line)

Completion of tunnel

(T-80 – longest ever)

1. Kosi Bridge To be

completed

2. Harmuti –

Naharlagun

(New Line)

Work to complete 2. Banspani-

Jaroli (9 km)

doubling

To be

completed

3. Rangia –

Murkongselek

(Gauge conversion)

First section 127 km i.e.

Rangia – Rangpara north

3. Bimlagarh-

Dumitra doubling

To be

completed

4. Rae bareily

Coach Factory

Furnishing Shop, Finishing

Shop, Train Lighting shop,

Furnishing and Finishing

stores, Residential units-

200 unit, Two Sub stations

of 11 KVA , Compressor

room

4. Gorakhpur

Cantt-Baitalpur

doubling (34.13

km)

To be

completed

5. Dedicated Freight

Corridor

Corporation of India

Limited

Award of Civil Contract for

Khurja-Kanpur section of

Eastern DFC & package

1&2 of Western DFC phase

1.

5. Gorakhpur-

Sahjanwa

doubling (17.7

km)

To be

completed

6. High Speed Rail

corridors

Four prefeasibility studies

to be completed

6. Jakhal-Mansa-

Doubling on SPR

section

To be

completed

10

7. Railway

Electrification

projects-

Muradabad-

Lucknow-Gonda,

Tiruchirapally-

Madurai, Mumbai

Suburban DC to

AC(WR)

To be completed 7. Jharsuguda-

Rengali doubling

(25.6 km)

To be

completed

8. Connectivity to

Barang Projects

(Cuttack-Barang,

Barang-Khurda

Road. And

Rajatgarh-

Barang)

Bhubneshwar-

Barang to be

completed

9. Anuppur-

Bilaspur doubling

Chhulha-

Jaithari-

Nigora

doubling to be

completed

10. Udhna-

Jalgaon with

electrification

85 kms

cumulative to

be completed

11

Section 3: Trend values of the success indicators:

2009-10 2010-11 2011-12(tgt) 2012-13 (Projection) 2013-14 (Projection)

Originating loading Million tonnes 888 924 993 1070 1150

Net Transporotation

Billion NTKM 601 612 658 700 750

Avg speed of goods trains KMPH 25.8 26 26.4 26.8 27.2

Non suburban Billion PKMs 772

867.962 1085 1180 1260

Suburban Billion PKMs 130.917

139.219 150 158 167

Punctuality ( M/E) % 74 69 72 74 76

Complaints per billion Pkms. Nos. 26.26 22.3 21.5 21.0 20.5

New Lines KMS 258 700 700 1000 1200

Doubling KMS 448 700 867 1000 1050

Electrification (RKm) KMS 1117 975 1110 1500 1500

Signaling improvements

Value of works ( in Rs. s) 1055 972 1100 1850 2000

Loco mfg(DSL-Elc) nos 498 527 580 630 675

Wagon mfg nos 13068 14703 18000 19000 20000

Coach mfg nos 3494 36561 3780 3900 4000

Operating ratio % 95.3 92.3 91.1 90.0 89.0

12

Manpower productivity

Gross earning in lakhs of Rs per employee/pa 6.38 7.20 8.06 8.86 9.50

892292900000.00 655134.2878 54594.52

Plan expenditure on staff quarters, staff amenities and passenger amentities Rs(crs) 1474.15

1520.86 1645 1720 1790

1362 1000 1362000

Trees planted

nos( in lacs) 95.1 94.38 99 100 102

Non conventional energy and environment improvement initiatives Number of new intiatives

Nos

- - 1 1 1 Expenditure on ACD Rs( crs) 28.3 11.4 28 150 150 Closure of LC gate

(level crossing gates) nos 192 363 300 330 360

New initiative launch in the year nos - - 1 1 1

13

Section 4: Description and definition of success indicators and measurement methodology: Freight services constitute the most important segment of activity of railway business. The earnings from freight account for more than two-thirds of the total earnings. Accordingly, the weightage has been fixed at 25%. As visualized in the Vision 2020 Document, increase in volumes as well as increase in speed is the objective of improving the services. The success indicators identified are:

i) Originating Traffic ii) Net transportation iii) Average speed of goods trains

These are described below: i) Originating Loading

At every loading point, individual wagon of the rake are subjected to weighment and record of loading is usually available on a computerized electronic weighing machine. This loading is authentically declared, documented and used as the basis for billing. Accumulated data of originating loading is reported to the division, zone and Railway Board. Hence, this improved index of success indicator is adopted in the RFD.

ii) Net Transportation The total quantum of transportation is expressed in GTKMs (Gross Tonne Kilometres) and NTKM (Net Tonne Kilometres). The NTKM is the product of net weight of the commodity loaded and the distance in kilometers over which it is moved. This is the better index of customer interest as compared to GTKM because GTKM includes the dead weight of the wagon also, which is of no interest to the customer. Systematic records exist in the railway system to capture and measure the NTKMs. iii) Average speed of goods trains The speed in kmph of goods train is routinely monitored and documented over clearly demarcated sections of railway divisions. In fact, it is an important index of the level of congestion, optimum utilization of available paths and many other operational variables. It, therefore, embodies a number of situational factors – both controllable and extraneous. The organizational goal is to eliminate the

14

known causes of congestion so as to improve the average speed of trains. Hence, it qualifies as an important parameter of performance and thus, included in the RFD.

iv) Passenger Kilometres: The passenger kms is the most commonly used index of the quantum of passenger transportation. It is arrived at by statistics of ticket sales and is compiled in a systematic manner at all levels in railway system. Improvment or deterioration of the punctuality of that train. Elaborate exercise of time-tabling is undertaken and sufficient allowances are also provided for recovery on engineering account, traffic account and loco account. Once the time-table is framed, it becomes the reference for deciding whether a particular train is running punctually or not. v) Punctuality: At present a train is treated as punctual if it reaches its destination within 15 minutes of its scheduled arrival time. The current computerized monitoring system has been introduced in 2009 under ICMS (Integrated Coaching Management System) which is linked to COA (Control Office Application). This methodology is based on the customer’s perception and not based on zone wise statistical performance which was the case earlier. vi) Flagship projects: For the purpose of RFD 10 projects have been selected based on their impact on the Railways image and Financial Health in the long run. vii) Critical Projects For the purpose of the RFD these projects are selected which are critical to immediate operational needs of the Railways and also included in the list of projects monitored by Ministry of Statistics and Programme Implementation. viii) Loco Manufacturing Since variety of loco manufacture with different hp ranges these have been indexed on the basis of standard locomotive of --------- HP. ix) Wagon Manufacturing

15

Since variety of wagons is manufactured every year and their payload to tare ratio is different these have been index on the basis of standard wagon. Higher payload to tare ratio is advantages to railways for efficient transportation. Technology also plays important roll in maximizing the pay to tare ratio. x) Operating ratio It means number of rupees spent to earn Rs. 100 lesser the operating ratio better is the financial health of the Railways. xi) Productivity A productivity of railway staff is expressed in terms of gross earnings per employee on roll. For workshop staff it is expressed as total credits (in Rs.) per employee working in either workshops or production units. xii) The no. of stations on which all the essential prescribed amenities for

differently abled persons is provided. xiii) (On Board House Keeping Services) OBHS: It is scheme to provide certain

prescribed services through a contract by staff travelling on board in order to enhance the level of passenger satisfaction.

xiv) SFC Diesel: - Specific fuel consumption is a measure of the fuel efficiency of

diesel locomotives xv) SEC Elecectrical: - Specific energy consumption is a measure of the energy

efficiency of electric locomotives xvi) VCD: - Vigilance Control Device: Design to stop a train if the driver is not

vigilant for a specific duration. Section 5: Specific performance requirements from other departments that are critical for delivering agreed results.

1. Budgetary Support: Indian Railways is a Ministry of the Government of India.

The tariff structure is, therefore, a matter of Government policy decided, taking into

account not only the commercial considerations of operating the service but also of

social and people oriented objectives of the Government of India. The internal

16

resources, therefore, are constrained by the overall view taken by the Government as a

whole. Under these circumstances, it is imperative that adequate budgetary support is

extended to the infrastructure development plans drafted to create the necessary

infrastructure for sustaining the growth. Hence, budgetary support from Government

of India (Finance Ministry ) in the right proportion is essentially required.

2. Law & Order: Indian Railways traverses through the individual States in its

day to day operations. It is also highly vulnerable to disturbances due to agitations and

vandalism. Therefore, there is heavy dependency on the State Government’s support

and adequate empowerment of the Government Railway Police (GRP) to ensure

freedom from obstruction and vandalism.

17

Section 6: Outcome/activities of department/ministry

1 2 3 4 5 6 7 8 9

S. No.

Outcome/ Impact

Jointly responsible for influencing this outcome/impact with the following organisation (s)/ Department/ministry (ies)

Success Indicator(s)

2009-10 2010-11 2011-12 2012-13 2013-14

1 Freight services

State Governments for law and order

Net transportation in billion NTKms

601 612 658 700 750

2. Passenger services

State Governments for law and order

Punctuality in percentage

74 69 72 74 76

3. Investment for improvement of infrastructure

Finance Ministry and Planning Commission for Budgetary support

Total Plan outlay (in crores of Rs.)

39672 40315 57630 77000 100000