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Keep up with business expectations

In this time o near-instant access to almost unlimited ITresources, users are being tempted by the speed o externalalternatives. With the automated sel-service deliverymodel in Dell VIS Sel-Service Creator, authorized usershave access to a tailored catalog o desktop and serverworkloads, some o which can be deployed in minutes.With VIS Sel-Service Creator, authorized users can:

Request new services rom a customized catalogo resources

Modiy and manage existing resources

View details and consumption o existing resources

Know the cost o resources beore they choose

Retain control and eliminate one-o builds

Giving users the ability to select, deploy and manage ITresources sounds as though it could jeopardize internalgovernance and control, but the truth is actually quite theopposite. VIS Sel-Service Creator lets IT administrators:

Dene policies to limit resource consumption

Ensure that IT requests are provisioned to standards

Enorce process workows and access control

Dene which users have access to specic resourcesand processes, leading to increased consistency andcontrol over the IT environment

With its robust policies and access controls, VIS Sel-ServiceCreator can help you establish consistent IT governancethrough processes, not people. For administrators, this

means the ability to: Organize resources, policies, processes and

management-access controls or each groupor service tier

Reserve dedicated resources or a group roma shared physical inrastructure

Leverage standard workows or building,managing, reclaiming, decommissioning andarchiving each machine

Control sprawl

Is resource utilization and sprawl control a major issue?With VIS Sel-Service Creator, you can support uturegrowth while keeping resources under control rom dayone by reducing the need to over provision at setup by:

Delivering right-sized machines at the right servicelevels

Restricting a groups resource consumption topre-allocated levels

Proactively conguring the lietime o a resourcein the workload template

Automatically reclaiming resources based on criteriapredened in the workload

Work with your current investments

To keep costs and disruptions under control in your ITinrastructure, a solution has to be compatible with thehardware, hypervisors and applications you already have inplace. Thats why weve designed VIS Sel-Service Creatoras an open solution, capable o working in harmony withyour existing IT investments. Using the interoperability andorchestration capabilities, you can provision workloadsacross multi-vendor hypervisors, applications and hardwareinrastructures.

Dell VIS Self-Service Creator

Speed time to productivityby enabling users toselect and manage right-sized desktop and serverresources while improvingcontrol by automatingand standardizingworkfows.

Respond to business requests faster with an automated workload deployment platform that gives

authorized users access to IT through a self-service portal while improving control over IT resources.

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Learn more at Dell.com/VIS 2011 Dell Inc. All rights reserved. Dell, the DELL logo, and the DELL badge are trademarks o Dell Inc. Other trademarks and trade names may be used in thisdocument to reer to either the entities claiming the marks and names or their products. Dell disclaims proprietary interest in the marks and names o others.This document is or inormational purposes only. Dell reserves the right to make changes without urther notice to any products herein. The content provided

is as is and without express or implied warranties o any kind.

Features Function Beneft

Sel-Service Portal

Automates policy-enorced delivery o IT server anddesktop workloads rom initial provisioning throughdecommissioning and archival

Respond aster: Improve service delivery rom daysto minutes

Master operations: Delegate responsibility whilemaintaining operational control

Automated Sprawl Control

Eliminates over provisioning and unauthorized usage

Identies and reclaims inactive and abandonedresources

Automates the decommissioning and reuse o retiredresources

Lower cost: Re-use reclaimed equipment to helplower capital costs

Improve ROI: Use resources more eciently

Virtual Desktop andServer Provisioning

Single platorm or virtual server and virtual desktopinrastructure (VDI) provisioning and managementacross multiple hypervisors, node managers,connection brokers and space-ecient imagedeployment technologies

Streamlined automation o time-consuming andcumbersome tasks associated with deployingand managing virtual desktops in a multi-vendorecosystem

Secure Multi-tenancy

Business-aware access controls, process automationand governance; customizable to meet unique needso diferent groups or optimized resource sharing

Improved data security due to user access limitations

Continued ROI rom leveraging existingauthentication and business grouping requirements

Workload Templates

Standardizes templates that outline the resourceallocation, design parameters and processautomation considerations that control how theresource will be managed throughout its lie

Right size: Delivers the right-size machine at the rightservice level, reducing over provisioning

Standardize IT processes: Enorces governance andcontrols throughout the lie o the workload

Business Grouping

Supports multi-tier organizational grouping

Organizes resources, policies, processes andmanagement-access controls or each group

or service tier

Remain exible: Ofers exibility to allocate the rightamount o resources to each business group

Maintain control: Provides the ability to set up

diferent IT services, processes and policies ordiferent groups

Resource Reservations

Reserves resources and establishes service tiers in ashared inrastructure or specic uses and/or groups

Check resource use: Allows you to efectivelyallocate resource consumption

Adapt to shiting priorities: Ensures that resources areavailable when needed and reallocates resources asnecessary to meet shiting business priorities

Access Controls Identies and species the rights o authorized users

o specic resources and business groups Protect resources: Allows IT to strictly control who

can reserve and deploy valuable resources

Streamlined Approvals Provides exible approval process that gives the

option o simple or multi-tier approval policies ordiferent management activities

Standardize processes: Standardize IT approvalprocesses without sacricing options

Multi-vendor Interoperability

Orchestrates delivery across multi-vendor technologystacks including:

Hypervisors

Image/application deployment tools Connection brokers

Management tools

Maximize the potential o existing equipment: Workswith what you already have deployed and providesuture-ready platorm

Maintain options: Avoids technology lock in

Multiple Image DeploymentOptions

Works with:

Platorm tools like Windows WIM Imaging,Microsot SCCM and Linux Kickstart

Enterprise management tools like BMC BladeLogic,HP Server Automation and others

Space-ecient tools like Citrix Provisioning Serverand NetApp FlexClone technology

Leverage existing technology with open standards:Ofers exibility to t into your existing environment

Protect your investment: Maximizes your existinginvestment and training in tools and processes byremoving the need to replace current technology inuse

Desktop and ServerProvisioning

Provides provisioning and management acrossdesktops and servers

Integrates with the desktop ecosystem

Minimize tools: Supports desktops and servers

Make conguration easier: Accomodates server anddesktop conguration requests

Dell Services help get you startedDell IT consulting services are the oundation or planning, designing and implementing an ecient VIS solution. From white-boardingsessions to proo o concept to implementation, Dell can help you achieve your virtualization and data center improvement objectives.

Dells VIS support services provide the oundation or secure, reliable high-availability inrastructures. They include enhanced hardwaresupport and sotware technical support or problem resolution, phone home support or Dell servers (and soon storage), and asset andwarranty management.