VirusScan Wireless Product Guide Version 2 · 2004. 7. 22. · 1 Product Guide 7 1 Introduction About VirusScan Wireless software version 2.0 VirusScan Wireless protects your system

VirusScan Wireless

Product Guide

Version 2.0

COPYRIGHT

Copyright © 2001 Networks Associates Technology, Inc. All Rights Reserved. No part of thispublication may be reproduced, transmitted, transcribed, stored in a retrieval system, ortranslated into any language in any form or by any means without the written permission ofNetworks Associates Technology, Inc., or its suppliers or affiliate companies. To obtain thispermission, write to the attention of the Network Associates legal department at: 3965 FreedomCircle, Santa Clara, California 95054, or call (972) 308-9960.

TRADEMARK ATTRIBUTIONS

ActiveSecurity, ActiveHelp, ActiveShield, Antivirus Anyware (and design), Bomb Shelter, Building aWorld of Trust, Certified Network Expert, CipherLink, Clean-Up, Cleanup Wizard, Cloaking, CNX,CNX Certification Certified Network Expert (and design), Compass 7, CyberCop, CyberMedia,CyberMedia Uninstaller, Data Security Letter (and design), N Design (logo), Design (rabbit with hat),Discover (and design), Disk Minder, Distributed Sniffer System, Distributed Sniffer System (inKatakana), Dr Solomon's, Dr Solomon's (label), Enterprise Secure Cast, EZ Setup, First Aid,ForceField, Gauntlet, GMT, GroupShield, Guard Dog, HelpDesk, Homeguard, Hunter, IC Expert,ISDN Tel/Scope, LAN Administration Architecture (and design), LANGuru, LANGuru (in Katakana),LANWords, Leading Help Desk Technology, LM 1, M (and design), Magic Solutions, MagicUniversity, MagicSpy, MagicTree, MagicWin, MagicWord, McAfee, McAfee (in Katakana), McAfee(and design), McAfee Associates, MoneyMagic, More Power To You, Multimedia Cloaking, NetCrypto,NetOctopus, NetRoom, NetScan, Net Shield, NetShield, NetStalker, Net Tools, Net Tools (inKatakana), Network Associates, Network General, Network Uptime!, NetXRay, Notesguard, Nuts &Bolts, Oil Change, PC Medic, PC Medic 97, PCNotary, PGP, PGP (Pretty Good Privacy), PocketScope,Pop-Up, PowerTelnet, Pretty Good Privacy, PrimeSupport, RecoverKey, RecoverKey-International,ReportMagic, Registry Wizard, RingFence, Router PM, Safe & Sound, SalesMagic, SecureCast, ServiceLevel Manager, ServiceMagic, Site Meter, Smart Desk, Sniffer, Sniffer (in Hangul), SniffMaster,SniffMaster (in Hangul), Sniffmaster (in Katakana), SniffNet, Stalker, Stalker (stylized), StatisticalInformation Retrieval (SIR), SupportMagic, Switch PM, TeleSniffer, TIS, TMach, TMeg, TotalNetwork Security, Total Network Visibility, Total Service Desk, Total Virus Defense, T-POD, T-POD(stylized), Trusted Mach, Trusted Mail, UnInstaller, Virex, Virex-PC, Virus Forum, ViruScan,VirusScan, VShield, WebScan, WebShield, WebSniffer, WebStalker, WebWall, Who's Watching yourNetwork, Wingauge, ZAC 2000, and Zip Manager are registered trademarks of NetworkAssociates, Inc. and/or its affiliates in the US and/or other countries. All other registered andunregistered trademarks in this document are the sole property of their respective owners.

LICENSE AGREEMENT

NOTICE TO ALL USERS: FOR THE SPECIFIC TERMS OF YOUR LICENSE TO USE THESOFTWARE THAT THIS DOCUMENTATION DESCRIBES, CONSULT THE LICENSE.TXT,OR OTHER LICENSE DOCUMENT THAT ACCOMPANIES YOUR SOFTWARE, EITHER ASA TEXT FILE OR AS PART OF THE SOFTWARE PACKAGING. IF YOU DO NOT AGREE TOALL OF THE TERMS SET FORTH THEREIN, DO NOT INSTALL THE SOFTWARE. IFAPPLICABLE, YOU MAY RETURN THE PRODUCT TO THE PLACE OF PURCHASE FOR AFULL REFUND.

Issued March 2001 / McAfee VirusScan Wireless version 2.0.0

Table of Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Getting more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Related documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Contacting McAfee and Network Associates . . . . . . . . . . . . . . . . . . . . . .6

Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7About VirusScan Wireless software version 2.0 . . . . . . . . . . . . . . . . . . . . . . . .7

What’s new in this version? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Supported devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

About data synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

About .DAT files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Chapter 2. Installing VirusScan Wireless . . . . . . . . . . . . . . . . . . . . . . . . 11System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Installing the software on your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

What next? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Chapter 3. VirusScan for Palm OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

The on-sync scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Configuring the on-sync scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Synchronizing your files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

VirusScan stand-alone scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Opening VirusScan on your Palm device . . . . . . . . . . . . . . . . . . . . . . . .21

Configuring the stand-alone scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Performing a scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

VirusScan menu selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

FileInfo application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Product Guide iii

Table of Contents

Updating virus definition files for your Palm device . . . . . . . . . . . . . . . . . . . .26

Removing VirusScan Wireless from a Palm device . . . . . . . . . . . . . . . . . . . .27

Restoring files to your Palm device . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Anti-virus alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Chapter 4. VirusScan for Windows CE and Pocket PC . . . . . . . . . . . . . 29Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Configuring the PC on-sync scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Synchronizing your files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Updating .DAT files for your Windows CE or Pocket PC device . . . . . . . . . .33

Anti-virus alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Chapter 5. VirusScan for Symbian EPOC . . . . . . . . . . . . . . . . . . . . . . . . 35Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Configuring the PC on-sync scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Synchronizing your files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Updating .DAT files for your EPOC device . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Anti-virus alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Chapter 6. When a Virus is Detected . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

On-sync scanner ALERT message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Stand-alone scanner ALERT message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Chapter 7. Updating your .DAT files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Why update? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

What’s in this chapter? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Overview of AutoUpdate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Configuring AutoUpdate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Defining multiple update sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Updating your .DATs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Dealing with a virus outbreak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

iv McAfee VirusScan Wireless software version 2.0

Preface

PurposeThis Product Guide introduces McAfee VirusScan Wireless software version 2.0, documents all product features, provides information on system requirements, and includes detailed instructions for installing and using the software.

AudienceThis guide is designed for people with a working knowledge of computers, in particular IBM and IBM-compatible computers running Microsoft Windows operating systems. It is specifically intended for people who are using handheld devices.

Getting more information

Related documents

README.TXT Product information, system requirements, resolved issues, any known issues, and last-minute additions or changes to the product or this guide.

CONTACT.TXT A list of phone numbers, street addresses, web addresses, and fax numbers for Network Associates offices in the United States and around the world. It also includes contact information for services, such as technical support, customer service, on-site training, the beta program, and AVERT Anti-Virus Research Site.

LICENSE.TXT The terms under which you may use the product. Read it carefully. If you install the product, you agree to the license terms.

Product Guide 5

Preface

Contacting McAfee and Network Associates

Technical Support http://knowledge.nai.com

ProductDocumentation

[email protected]

McAfee Beta Site www.mcafeeb2b.com/beta/

AVERT Anti-VirusResearch Site www.mcafeeb2b.com/avert

Download Site

.DAT File Updates

Product Upgrades

www.mcafeeb2b.com/naicommon/download/

www.mcafeeb2b.com/naicommon/download/dats/find.asp

www.mcafeeb2b.com/naicommon/download/upgrade/login.asp

Valid grant number required. Contact Network Associates Customer Service.

On-Site Training www.mcafeeb2b.com/services/mcafee-training/default.asp

Finding a Reseller www.nai.com/asp_set/partners/tsp_seek/intro.asp

Network Associates Customer Service

E-mail [email protected]

Web www.nai.com

www.mcafeeb2b.com

US, Canada, and Latin America toll-free:

Phone +1-888-VIRUS NO or +1-888-847-8766

Monday – Friday, 8 a.m. – 8 p.m., Central Time

For additional information on contacting Network Associates and McAfee — including toll-free numbers for other geographic areas — see the CONTACT.TXT file that accompanied your original product release.

6 McAfee VirusScan Wireless software version 2.0

http://www.mcafeeb2b.com/naicommon/download/

http://www.mcafeeb2b.com/beta/

http://knowledge.nai.com

http://www.mcafeeb2b.com/avert

http://www.mcafeeb2b.com/naicommon/download/dats/find.asp

http://www.mcafeeb2b.com/naicommon/download/upgrade/login.asp

http://www.mcafeeb2b.com/services/mcafee-training/default.asp

http://www.nai.com/asp_set/partners/tsp_seek/intro.asp

http://www.nai.com

http://mcafeeb2b.com

11Introduction

About VirusScan Wireless software version 2.0VirusScan Wireless protects your system from viruses that may infect your handheld device during the use of features such as infrared transfers and wireless transactions. It scans files on your handheld device in the following ways: every time you perform a data exchange or update with your PC; or when you request an on-demand scan.

The software provides the following benefits:

• Ensures that your wireless and handheld devices are virus-free by scanning remotely during synchronization.

• Provides protection from known computer viruses.

• Supports Palm OS, Pocket PC, Windows CE, and Symbian EPOC operating systems.

• Uses market-tested technology from McAfee VirusScan software.

� NOTE: While VirusScan Wireless protects your handheld device from virus threats, McAfee recommends that you also install an anti-virus application, such as McAfee VirusScan for Windows, on your PC. For information on this software package, visit the McAfee web site at: www.mcafeeb2b.com.

What’s new in this version?This version of VirusScan Wireless includes these new features:

A new stand-alone scanner for Palm OSScans for viruses on your Palm device any time you desire, without being connected to your PC. The Settings option allows you to configure which files to scan and what action to take when a virus is found. The Scan option starts an on-demand scan. The View Scan Log option lets you view the outcome of the most recent scan.

New AutoUpdate capability for all supported handheld devicesAutomatically downloads and installs the most current virus definition (.DAT) files and scanning engine from Network Associates, with a single click.

Product Guide 7

http://www.mcafeeb2b.com



Introduction

Supported devicesVirusScan Wireless supports most types of handheld devices using these operating systems:

• Palm OS

• Pocket PC

• Windows CE

• Symbian EPOC

This table includes (but is not limited to) examples of supported handheld devices that use each operating system.

Operating system Handheld device Manufacturer

Palm OS • Palm VII Series

• Palm V Series

• Palm III Series

• Palm m100

Palm, Inc.

• Clié Handheld Sony

• Visor

• Visor Deluxe,

• Visor Platinum and Prism

HandSpring

Pocket PC • iPAQ H3600 Series

• Aero 1500 Series

• Aero 2100

Compaq

Windows CE • PenCentral 130 Fujitso

• Aero 1520 Compaq

• Jornada Hewlett-Packard

EPOC • Psion Series 5MX

• RevoPsion PLC

• Mako Diamond


Introduction

About data synchronizationData synchronization is a standard feature of most handheld operating systems where information or records are synchronized between a handheld device and a PC. For example, if you add a new entry on your handheld devices’ Address List, it is automatically written to the PC during data synchronization. Synchronization changes only the data that has been modified, updated or added, which reduces the time it takes to complete the operation.

� NOTE: The data synchronization manager must be running to perform a data exchange operation.

For the following operating systems, the synchronization manager is:

HotSync Manager

Version 3.0 or later

Palm OS

Download the latest version of HotSync from Palm’s web site at www.palm.com.

ActiveSync


Pocket PC and Windows CE

Download the latest version of ActiveSync from Microsoft’s web site at www.microsoft.com.

PsiWin


Symbian EPOC

All EPOC devices ship with PsiWin v2.3. Or download the latest version of PsiWin from Psion’s web site at www.psion.com.

Product Guide 9

http://www.palm.com

http://www.microsoft.com

http://www.psion.com

Introduction

About .DAT filesMcAfee’s virus definition files, known as .DAT files, contain up-to-date virus signatures and other information that VirusScan Wireless uses to protect your handheld device against thousands of computer viruses in circulation. See Chapter 7, “Updating your .DAT files” for information on how to update your .DAT files with the AutoUpdate utility.

� NOTE: Even if you have McAfee VirusScan for Windows software on your PC, you must still update the .DAT files for VirusScan Wireless.


22Installing VirusScan Wireless

System requirementsPC requirements

VirusScan Wireless software version 2.0 installs and runs on any IBM PC or PC-compatible computer equipped with:

• Processor 80486 or faster; Pentium recommended

• At least 16MB of RAM; 32MB recommended

• At least 12MB of hard disk space

• Any of the following Microsoft Windows operating systems:

– Windows 95

– Windows 98

– Windows ME

– Windows NT workstation with Service Pack 4, 5, or 6

– Windows 2000 Professional

• Microsoft Internet Explorer v4.0 or later

Palm device requirements

• Palm III or later

• HotSync Manager v3.0 or later

• Palm Desktop Software v3.0 or later

Pocket PC and Windows CE device requirements

• Microsoft ActiveSync v3.0 or later

Symbian EPOC device requirements

• PsiWin v2.3 (or equivalent for non-Psion EPOC devices)

• PsiWin 2.3/EPOC Connect 5

Product Guide 11

Installing VirusScan Wireless

Before you beginFollow these steps before installing VirusScan Wireless:

1. Remove previous versions of VirusScan Wireless from your PC and handheld devices.

• For the PC: Use the Add/Remove Programs utility in the Control Panel.

• For a Palm device:In the Home screen, tap the menu and select Delete; highlight VirusScan and tap Delete; then highlight FileInfo and tap Delete. Tap Done to return to the Home screen.

2. For each handheld device you have, install the synchronization manager software on your PC. See “System requirements” on page 11 for details.

3. Connect the handheld device to your PC and verify that they are communicating. Use the instructions provided with each handheld device.

Installing the software on your PCFollow these steps to install the software on your PC:

1. Install the software from either the product CD or a downloaded .ZIP archive.

Installing from the CD:

a. Insert the CD into the drive on your PC.

b. In the Autorun window, select Install VirusScan Wireless v2.0.0 to open the VirusScan Wireless Setup Wizard.

� NOTE: If the installation window does not appear: from the Start menu on your PC, choose Run, click Browse in the Run window, navigate to your CD-ROM drive’s directory, and select SETUP.EXE. Click Open, then click OK.



Downloading a .ZIP Archive:

a. Create a temporary folder on your PC and download the .ZIP archive of VirusScan Wireless 2.0 from the McAfee web site:


You must supply a valid customer grant number or user name and password for access to this site.

b. Extract the files from the .ZIP archive to the temporary folder, then double-click the SETUP.EXE file to open the VirusScan Wireless Setup Wizard.

2. Click Next to display the License Agreement.

3. Read the agreement carefully and if you agree to the terms of the agreement, choose I accept... and click Next to open the Setup Type window.

Figure 2-1. Setup Type window

Product Guide 13



4. Choose the type of installation you need, then click Next:

• Complete — The Setup Wizard detects whether any device-specific software is installed (for example, the data synchronization manager), and automatically selects VirusScan Wireless program features for that device.

• Custom — Allows you to deselect the program features you do not want to install. Follow the instructions in the Setup Wizard for making your selections.

� NOTE: If you do not have any device-specific software installed on your PC, an error message appears. You must install the synchronization manager before installing VirusScan Wireless. See “System requirements” on page 11 for details.

5. Follow the instructions in the Setup Wizard.

6. When the Setup Wizard Completed window appears, choose one of these options:

• Click Configure if you want to download the most current virus definition (.DAT) files and scanning engine, or if you want to view the Readme file; then click Finish to complete the installation.

• Click Finish to complete the installation.

To verify the software installation:

1. From the Start menu, select Programs, then McAfee VirusScan Wireless.

2. From the list that appears, choose the VirusScan Wireless Configuration option for your handheld device; this opens the VirusScan Wireless configuration window.

The choices are:

• EPOC Configuration

• Palm OS Configuration

• Windows CE Configuration

� NOTE: The number of items in this list depends on which synchronization manager software was already installed on your PC.



What next?Once the software is installed on your PC, what you do next depends on which handheld device you are using.

Palm OS devices• Install the VirusScan Wireless stand-alone scanner on your Palm device

by performing a HotSync operation. See “Downloading the stand-alone scanner to Palm OS devices” on page 16 for details.

• Configure the on-sync scanner and the stand-alone scanner. See Chapter 3, “VirusScan for Palm OS.”

Windows CE, Pocket PC, and EPOC devices• Configure the on-sync scanner. See Chapter 4, “VirusScan for Windows

CE and Pocket PC” and Chapter 5, “VirusScan for Symbian EPOC” for detailed instructions.

All devices• Configure and run the AutoUpdate utility, which downloads the most

current .DAT files and scanning engine. See Chapter 7, “Updating your .DAT files.”

Product Guide 15


Downloading the stand-alone scanner to Palm OS devices1. If you have not already done so, remove any old version of VirusScan

Wireless from your Palm device before downloading the new version. See Step 1 under “Before you begin” on page 12 for details.

2. Make sure your Palm device is connected to your PC.

3. From the Start menu on your PC, open the HotSync Manager software.

4. Press the HotSync button on your Palm device to start a HotSync operation.

5. When the synchronization is completed, tap the Home screen on your Palm device, then tap the menu and select McAfee to see the following VirusScan Wireless icons: FileInfo, SyncScan, and VirusScan.

FileInfo McAfee File Information Report

SyncScan VirusScan on-sync scanner

VirusScan VirusScan stand-alone scanner

To configure and use these applications, see Chapter 3, “VirusScan for Palm OS” for detailed instructions.

� IMPORTANT: The first time you perform a HotSync operation, you are downloading VirusScan Wireless to your Palm device. To scan for viruses, you can either perform another HotSync operation, or scan the files on your Palm device using the stand-alone scanner. See Chapter 3, “VirusScan for Palm OS” for details on configuring and running both scanners.

Figure 2-2. VirusScan files on the Palm device


33VirusScan for Palm OS

OverviewThis version of VirusScan Wireless for Palm OS includes two types of scanners, each with its own interface:

• On-sync scanner — on the PC and Palm deviceA complete VirusScan Wireless interface that you can configure on either the PC (VirusScan Wireless for Palm OS) or the Palm device (SyncScan). An on-sync scanner searches for and detects viruses when you perform a data synchronization with HotSync.

• Stand-alone Scanner — on the PalmA small VirusScan application that resides on your Palm handheld device. A stand-alone scanner allows you to scan your device for viruses any time, without having to be connected to your PC. The scanner can delete any virus it finds, and logs its activity according to the options you select in its easy-to-use interface.

The on-sync scannerConfiguring the on-sync scanner

� IMPORTANT: For full anti-virus protection, VirusScan Wireless must be installed on the PC with which you synchronize the handheld device; otherwise, you will not be able to scan your device for viruses during synchronization.

You can configure the on-sync scanner on either the Palm or the PC; however, you only need to configure one. Both applications provide the same options, which determine the behavior of the scan during any HotSync operation. Changing options on either the Palm device or the PC changes both sides on synchronization.

� NOTE: During a HotSync operation, the only files scanned are files that go through the conduit to and from the device.

• To configure the on-sync scanner on the PC, see page 18.

• To configure the on-sync scanner on the Palm device, see page 19.

• To run a HotSync operation once you’ve configured the on-sync scanner, see “Synchronizing your files” on page 20.

Product Guide 17

VirusScan for Palm OS

Configuring the PC on-sync scanner

1. From the Start menu, select Programs, select McAfee VirusScan Wireless, then choose Palm OS Configuration.

2. In the What to Scan area, select the types of files you want to scan.

3. In the When to Scan area, choose when you want to scan your files.

� NOTE: To view the version information for VirusScan Wireless, and for the .DAT files and scanning engine, click About. To use the AutoUpdate utility (described in Chapter 7), click Update.

4. When you are finished making selections, click OK to save your changes.

5. Run a HotSync operation. See “Synchronizing your files” on page 20.

Figure 3-1. VirusScan Wireless for Palm OS — PC on-sync scanner



Configuring SyncScan, the Palm device on-sync scanner

1. In the Home screen, tap the SyncScan icon.

2. Select the files you want to scan on your Palm device, and when you want the files to be scanned.

� NOTE: To view the version information for the SyncScan application, tap the menu and select About SyncScan.

3. Run a HotSync operation. See “Synchronizing your files” on page 20.

� IMPORTANT: When you run a HotSync operation, the scanner uses the most recently changed settings. For example, if you change settings in the SyncScan application on the Palm device, those settings are used during the next synchronization, whether you initiate the synchronization from the Palm device or the PC.

Figure 3-2. SyncScan — Palm device on-sync scanner

Product Guide 19


Synchronizing your filesOnce you have configured the on-sync scanner, you can synchronize the files between your PC and Palm device.

1. Make sure that the HotSync Manager is running on your PC. The tray icon should be visible in the task bar (the lower right corner of your PC). If it is not, open the application from the Start menu.

2. Make sure that your Palm device is connected to your PC.

3. Press the HotSync button on your Palm device. The PC and Palm device each display a HotSync Progress window, then the PC displays a VirusScan Wireless Status window.

The PC also displays a VirusScan Wireless Status window, in which it lists all the files being scanned.

� NOTE: To interrupt the scan, click Cancel in the Status window. This does not affect the HotSync operation.

When the scanning is complete, the HotSync Progress windows close on both the PC and the Palm device.

Figure 3-3. VirusScan for Palm OS Status window on the PC



Product Guide 21

VirusScan stand-alone scannerThe stand-alone scanner resides on your Palm device and allows you to scan the device for viruses any time, without having to be connected to your PC.

The VirusScan application is downloaded from your PC to the Palm device when you perform a HotSync operation.

• See page 12 for instructions on installing the software on your PC.

• See page 16 for instructions on downloading the application to your Palm device.

Opening VirusScan on your Palm device1. Tap the Home icon to display all applications.

2. Tap the VirusScan icon to open the application.

The VirusScan screen displays the version information for the data files (virus definition files) and scanning engine. To view version information for the VirusScan application, tap the menu, tap Help, then select About VirusScan.

VirusScan screen three options:

• Scan — initiates an on-demand scan of your Palm device files. See “Performing a scan” on page 23.

• Virus List — displays all known Palm-specific viruses.

• Settings — displays the Settings page in which you can configure the scanner. See “Configuring the stand-alone scanner” on page 22.

Figure 3-4. VirusScan application on the Palm device


Configuring the stand-alone scanner1. In the Home screen, tap the VirusScan icon.

2. Tap the Settings button (or tap the menu and select Configure Settings from the Options menu).

3. Tap the � to display the following options for how you want the scanner to behave when it detects a virus:

• Prompt user for action — An alert message appears on the Palm device and waits for your input.

• Clean infection automatically — The scanner cleans or deletes the virus and continues scanning.

• Continue scanning — The scanner ignores the virus and continues scanning.

4. Select any of the checkboxes to define what the scanner displays during the scan, which files are scanned, and if you want to record the scanning activity in a log file.

5. When you have made your selections, tap Done to return to the VirusScan screen.

Figure 3-5. VirusScan Settings



Performing a scan1. Begin an on-demand scan on your Palm device in either of the following

ways:

• Tap Scan in the VirusScan main screen.

• Tap the menu and select Scan System.

2. When the scan is finished, you can view these results in the Scan Complete screen:

• Total scanned — total number of files scanned.

• Viruses found — number of viruses found.

• Trojans found — number of Trojans found.

• A list of the names of any suspicious files found.

3. If you want to view information on any file listed, tap Details. The Scan Details screen shows the application in which the file was created, the type of infection, what action was taken (for example, Deleted), and the name (identifier) of the suspicious code. Tap OK to return to the Scan Complete screen.

� NOTE: You can view the details of a scan any time by tapping the menu and selecting View Scan Log.

4. Tap Done to close the Scan Complete screen.

Product Guide 23


VirusScan menu selections The menu items that appear in the application vary, depending on which screen you are viewing.

Menu Available selections VirusScan Screen

Options • Scan SystemInitiates a scan of your Palm device. VirusScan

Settings

Scan Complete

Virus List

• View Scan LogDisplays scan activity.

• Configure SettingsDisplays the Settings screen.

• ExitCloses the VirusScan application.

Help • View Virus List Displays the list of known Palm-specific viruses.

VirusScan

Settings

Scan Complete

Virus List

• About VirusScanDisplays version information for VirusScan.

Clipboard • Copy EntryAllows you to copy an entry from the Virus List to the clipboard.

Virus List



FileInfo applicationThe FileInfo application is the McAfee File Information Report. It displays information about a specific database on your Palm device. A database on the Palm device is equivalent to a file on a PC.

To open the application:

1. Tap the Home icon to display all applications.

2. In the Home screen, tap the FileInfo icon.

3. To view version information for the FileInfo application, tap the menu, select Options, then select About FileInfo.

4. To view detailed information for any file, highlight it and tap Attributes.

• The general information includes Name, Creator, Type, Size, Number of Records, Creation Date, Modification Date, and Last Backup Date.

• Examples of Attributes include type of database, access permissions, and whether a database has been changed, among others.

5. To view detailed information about each attribute, tap i to display the Tips pages. Tap Done to return to the FileInfo screen.

6. When you are through viewing the Information Report for a file, tap OK to return to the FileInfo list of files.

Figure 3-6. FileInfo application

Product Guide 25


Updating virus definition files for your Palm deviceTo update the virus definition (data) files on your handheld device:

1. First update the .DAT files on your PC. For detailed instructions, see “Updating your .DATs” on page 53.

2. Perform a HotSync operation on your Palm device by pressing the HotSync button. This downloads the new data files and scanning engine to your Palm device.

3. To verify the version information, open the VirusScan application on your Palm device; the version information for the data files and scanning engine appears on the screen.

For more information:

• See “About .DAT files” on page 10 for an overview on virus definition files.

• See “Overview of AutoUpdate” on page 44 and “Configuring AutoUpdate” on page 45 for detailed information on configuring and using the AutoUpdate utility.



Removing VirusScan Wireless from a Palm deviceTo remove VirusScan Wireless from your Palm device:

1. In the Home screen, tap the menu.

2. From the App menu, choose Delete. The VirusScan application files are:

• VirusScan

• SyncScan

• FileInfo

3. Select an application, then tap Delete.

4. Tap Yes in the Delete Application window.

5. Repeat for each item you want to delete.

6. Tap Done to close the screen.

Restoring files to your Palm deviceIf you accidentally delete any of the VirusScan Wireless files from your Palm device, you can restore them from the Palm directory on your PC.

The file names are:

VirusScan.PRC VirusScan

vsdat.pdb virus definition (data) files

PalmAV.PRC SyncScan

FileInfo.PRC FileInfo

Once you locate these files, double-click the one you need to add it to the Palm Install Tool. The next time you perform a HotSync operation, the application is restored to the Palm device.

� IMPORTANT: The on-sync scanner requires the FileInfo application in order to perform a scan. If you accidentally delete this application from your Palm device, you must restore it, or the scanner will not function properly.

Product Guide 27


Anti-virus alertsIf the VirusScan Wireless scanner finds a virus on your Palm device during a HotSync operation, an anti-virus alert appears on your PC. The alert waits 30 seconds for your input — you can choose what action to take on the virus. If you do not respond in that time, the scanner closes the alert message and continues scanning other files.

If you configured the stand-alone scanner to prompt for action when it detects a virus on your Palm device, it displays an alert and does not continue scanning until you respond.

If you find a virus, you should also scan your PC for viruses, using McAfee VirusScan for Windows software.

For detailed information on the anti-virus alerts, see Chapter 6, “When a Virus is Detected.”

For information on handling a virus outbreak, see “Dealing with a virus outbreak” on page 54


44VirusScan for Windows CE and Pocket PC

OverviewThe features and functionality of VirusScan Wireless software version 2.0 work similarly for Windows CE and Pocket PC devices. This chapter applies to both operating systems.

VirusScan Wireless for Windows CE includes an on-sync scanner on the PC. You can configure the software according to your needs, then scan for viruses when you perform a data synchronization with Microsoft ActiveSync.

Configuring the PC on-sync scanner� IMPORTANT: For full anti-virus protection, VirusScan Wireless must be

installed on the PC with which you synchronize the handheld device; otherwise, you will not be able to scan your device for viruses.

The options allow you to customize how you want VirusScan Wireless to work with your handheld device. Selecting the options that you need most will help optimize your protection and scanning time.

Product Guide 29

VirusScan for Windows CE and Pocket PC

1. From the Start menu, select Programs, select McAfee VirusScan Wireless, then choose Windows CE Configuration.


• Select either Scan all files or Scan program files only.

• Select any of the checkboxes.

� NOTE: The checkboxes refine the scan of the previous two options. For example, if you selected Scan program files only, then selected Scan new or modified files only, the only files that are scanned are the new or modified program files.

3. In the When to Scan area, choose this option if you want to scan when the device connects to the PC.

� TIP: If you deselect this option, scans will only be performed when you click Scan Now in the VirusScan Wireless window. McAfee recommends that you select this option.

Figure 4-1. VirusScan Wireless for Windows CE



4. When you are finished making selections, choose from the following options:

• Click About to view the version information for the application, and for the .DAT files and scanning engine.

• Click Scan Now to initiate an on-sync scan.

� IMPORTANT: Before you can successfully scan your handheld device, make sure that the Microsoft ActiveSync software application is running on your PC, and that your handheld device is connected to the PC. See “Synchronizing your files” on page 32 for more details.

• Click Update to use the AutoUpdate utility. See Chapter 7, “Updating your .DAT files” for detailed instructions on configuring and running the utility.

5. Click OK to save your changes and close the window.

Product Guide 31


Synchronizing your filesOnce you have configured the on-sync scanner, you can synchronize the files between your PC and handheld device.

1. Make sure that Microsoft ActiveSync is running on your PC. The tray icon should be visible in the task bar (the lower right corner of your PC). If it is not, open the application from the Start menu.

2. Make sure that your handheld device is connected to your PC.

3. From the VirusScan Wireless for Windows CE window, click Scan Now. A status window displays the files that are being scanned.

� NOTE: To interrupt the scan, click Cancel in the Status window. This does not affect the data synchronization.

When the scanning is completed, the status window closes.

Other methods to start a scan operation

You can also start a scan in the following ways:

• If you selected Scan when a CE device connects to this PC in the VirusScan Wireless for CE window, simply place your handheld device in its cradle.

• Double-click the ActiveSync icon in the task bar and click Sync in the Microsoft ActiveSync window.

Figure 4-2. VirusScan Wireless for Windows CE Status



Updating .DAT files for your Windows CE or Pocket PC device

To update the .DAT files and scanning engine on your PC, see “Updating your .DAT files” on page 43.



• See “Overview of AutoUpdate” on page 44 and “Configuring AutoUpdate” on page 45 for detailed information on configuring the AutoUpdate utility.

Anti-virus alertIf the VirusScan Wireless scanner finds a virus, the anti-virus alert notifies you and asks for input. You have 30 seconds before the alert stops and the scan continues with other files. If you find a virus, you should also scan your PC for viruses, using McAfee VirusScan for Windows software.


• See Chapter 6, “When a Virus is Detected.”

• See “Dealing with a virus outbreak” on page 54.

Product Guide 33



55VirusScan for Symbian EPOC

OverviewVirusScan Wireless for EPOC includes an on-sync scanner on the PC. You can configure the software according to your needs, then scan for viruses when you perform a data synchronization with PsiWin (Psion Synchronizer).

Configuring the PC on-sync scanner� IMPORTANT: For full anti-virus protection, VirusScan Wireless must be

installed on the PC with which you synchronize the handheld device; otherwise, you will not be able to scan your device for viruses.

The options allow you to customize how you want VirusScan Wireless to work with your handheld device. Selecting the options that you need most will help optimize your protection and scanning time.

1. From the Start menu, select Programs, select McAfee VirusScan Wireless, then choose EPOC Configuration.

Figure 5-1. VirusScan Wireless for EPOC

Product Guide 35

VirusScan for Symbian EPOC


• Select either Scan all files or Scan program files only.

• Select Scan new or modified files only if you want to refine the scan of the previous option. For example, if you selected Scan program files only, then selected this option, the only files that are scanned are the new or modified program files.

3. In the When to Scan area:

• Choose when you want to scan your files.

• Choose whether you want to close all programs on your handheld device before scanning.

4. When you are finished making selections, choose from the following options:

• Click About to view the version information for the application, and for the .DAT files and scanning engine.

• Click Scan Now to initiate an on-sync scan.

� IMPORTANT: Before you can successfully scan your handheld device, make sure that the PsiWin software application is running on your PC, and that your handheld device is connected to the PC. See “Synchronizing your files” on page 37 for more details.

• Click Update to use the AutoUpdate utility. See Chapter 7, “Updating your .DAT files” for detailed instructions on configuring and running the utility.

5. Click OK to save your changes and close the window.



Synchronizing your filesOnce you have configured the on-sync scanner, you can synchronize the files between your PC and handheld device.

1. Make sure that PsiWin (Psion Synchronizer) is running on your PC. The tray icon should be visible in the task bar (the lower right corner of your PC). If it is not, open the application from the Start menu.

2. Make sure that your handheld device is connected to your PC.

3. From the VirusScan Wireless for EPOC window, click Scan Now. A status window displays the files that are being scanned.

� NOTE: To interrupt the scan, click Cancel in the Status window. This does not affect the data synchronization.

When the scanning is completed, the status window closes.

Other methods to start a scan operation

You can also start a scan in the following ways:

• If you selected Scan when an EPOC device connects to this PC in the VirusScan Wireless for EPOC window, simply place your handheld device in its cradle.

• From the Start menu, open the Psion Synchronizer application.

Figure 5-2. VirusScan Wireless for EPOC Status

Product Guide 37


Updating .DAT files for your EPOC deviceTo update the .DAT files on your PC, see “Updating your .DAT files” on page 43.



• See “Overview of AutoUpdate” on page 44 and “Configuring AutoUpdate” on page 45 for detailed information on configuring the AutoUpdate utility.

Anti-virus alertIf the VirusScan Wireless scanner finds a virus, the anti-virus alert notifies you and asks for input. You have 30 seconds before the alert stops and the scan continues with other files. If you find a virus, you should also scan your PC for viruses, using McAfee VirusScan for Windows software.


• See Chapter 6, “When a Virus is Detected.”

• See “Dealing with a virus outbreak” on page 54.


66When a Virus is Detected

OverviewA virus can interfere with the normal operation of your handheld device, as well as produce other undesirable effects. You should take them seriously and be sure to remove any viruses when you encounter them.

VirusScan Wireless software version 2.0 makes it easy for you to handle viruses whenever one is detected by the scanner. Through an alert message, you can choose what action to take simply by clicking the desired option.

• PC on-sync scanner — For all supported handheld devices, the PC on-sync scanner detects viruses during data synchronization, then displays an alert message on your PC. See “On-sync scanner ALERT message” on page 40 for details.

• Standalone-scanner — For Palm devices, the stand-alone scanner detects viruses during an on-demand scan. Depending on how you configured the scanner, it can display an alert message on your Palm device. See “Stand-alone scanner ALERT message” on page 41 for details.

While VirusScan Wireless protects your handheld device from virus threats, McAfee recommends that you also install an anti-virus application, such as McAfee VirusScan for Windows, on your PC. For information on this software package, visit the McAfee web site at:

www.mcafeeb2b.com

Product Guide 39


When a Virus is Detected

On-sync scanner ALERT messageWhen the PC on-sync scanner detects a virus, it displays an alert message on your PC that notifies you and provides options on how to proceed.

You have 30 seconds to respond before the alert message closes and the program continues to scan other files. Your response options are:

• To clean the file in which a virus is found, click Clean.

• To delete the file in which a virus is found, click Delete.

• To leave the file on your system and continue the scan, click Ignore.

• If you want additional information about the virus, click More Info.

� NOTE: If the Clean option is unable to remove the virus, select Delete to remove the infected item from your PC.

Figure 6-1. PC on-sync scanner ALERT message



Stand-alone scanner ALERT messageFor Palm devices only — When the stand-alone scanner detects a virus, it can display an alert message on your Palm device that notifies you and provides options on how to proceed. The alert message only appears if you configured the scanner to Prompt user for action.

While the message is displayed on your Palm device screen, the scanner stops and waits for you to respond. Your options are:

• To leave the file intact and continue scanning, click Continue.

• To clean the file in which a virus is found, click Clean. Currently, the “clean” action for all known Palm-specific viruses is to delete the file.

• To leave the file intact and cancel the scan, click Stop.

When the scan is finished, the Scan Complete screen displays either all scanned databases (files), or any detected viruses, depending on the selections you made in the Settings screen. You can highlight any item in the list and click Details to view more information about it.

Figure 6-2. Stand-alone scanner ALERT message

Product Guide 41



77Updating your .DAT files

Why update?To protect your data from new virus strains, you must regularly update the virus definition (.DAT) files and scanning engine that VirusScan Wireless software version 2.0 uses. Because hundreds of new viruses appear each month, McAfee releases new .DAT files weekly, and periodically provides a new scanning engine.

VirusScan Wireless includes the AutoUpdate utility, with an interface on the PC, that automatically updates your .DAT files and scanning engine. This chapter describes this utility and its interface.

What’s in this chapter?This chapter provides the following information:

• “Overview of AutoUpdate” on page 44Basic information about the utility.

• “Configuring AutoUpdate” on page 45How to set all the options for the utility.

• “Updating your .DATs” on page 53How to run the AutoUpdate utility to download the latest .DATs and scanning engine from McAfee.

• “Dealing with a virus outbreak” on page 54Basic information about McAfee’s Anti-Virus Emergency Response Team (AVERT). Includes information on EXTRA.DAT files that are released to handle virus outbreaks.

Product Guide 43

Updating your .DAT files

Overview of AutoUpdateVirus definition files, which are identified by the extension .DAT, are stored on the Network Associates FTP site:

ftp://ftp.nai.com/pub/antivirus/datfiles/4.x

The .DAT package consists of a .ZIP archive file named DAT-XXXX.ZIP, where XXXX is a series number that changes with each release. The AutoUpdate utility downloads these files according to the way you have configured the settings on three tabs in the interface:

• Update SitesAccept the default Network Associates FTP site or define additional sites (up to 16) from which to download the archive package. When defining additional sites, the system administrator manually replicates the contents of the Network Associates site to their local site; this minimizes bandwidth during downloads.

• AdvancedSelect update options, such as whether to back up the existing .DAT files.

• Log ActivitySelect options for the way you want to record the AutoUpdate activity.

� NOTE: You can also access the latest .DAT files from the McAfee download web site:

www.mcafeeb2b.com/naicommon/download/dats/find.asp


ftp://ftp.nai.com/pub/antivirus/datfiles/4.x

http://www.mcafeeb2b.com/naicommon/download/dats/find.asp


Configuring AutoUpdateThis procedure describes how to configure the AutoUpdate utility. If you have already done this and need only run the utility to retrieve the latest .DAT files and scanning engine, see “Updating your .DATs” on page 53.

Follow these steps to configure the AutoUpdate utility:

1. From the Start menu, select Programs, then McAfee, then choose the VirusScan Wireless Configuration option for your handheld device. The choices are:

• EPOC Configuration

• Palm OS Configuration

• WinCE Configuration

2. In the VirusScan Wireless interface, click Update to open the AutoUpdate window, which displays the Update Sites tab. The other tabs for this interface are Advanced and Log Activity.

� NOTE: You can configure the AutoUpdate options in any order. This procedure describes the tabs in left-to-right sequence. When you have made all your choices, save your selections by clicking OK or Update Now on the Update Sites tab.

Figure 7-1. AutoUpdate window — Update Sites tab

Product Guide 45


3. The Update Sites tab displays a single site, Network Associates, whose status is Enabled. To define additional sites, see “Defining multiple update sites” on page 48 for details. You can do this now, or at any time.

4. Click the Advanced tab to view the configuration options for AutoUpdate.

5. In the Advanced Update Options area, choose any of the following options (for the on-sync scanner only):

• Back up the existing .DAT filesRenames existing .DAT files before installing new files. The original files are copied to a directory called DAT_XXXX.SAV.

• Update scanning engine if newer scanning engine existsReplaces the scanning engine you are currently using with a more recent one, if one exists.

• Force-Update .DAT files and scanning engineForcibly updates the .DAT files and scanning engine with the downloaded versions.

� NOTE: You might select this checkbox if the current .DAT file has been corrupted or rendered ineffective because an essential file has been inadvertently deleted.

6. Click the Log Activity tab to configure the logging options.

7. Verify that Log activity to file is selected; if it is not, all other options are disabled and no log activity is recorded.

8. The name of the log file is Update Activity Log.txt and its location on your PC is:

C:\Program Files\McAfee\VirusScan Wireless\Logs\

You can enter a different name or path. Click Browse to select a location on your PC or network.



9. To limit the size of the log file, verify that Limit size of log file to is selected; otherwise, deselect it.

10. The maximum size for the log file is set to 100KB. You can enter any value between 10KB and 999KB.

� TIP: If the data in the log exceeds the file size you set, the oldest 20% of the log text is deleted to make room for new information. If you place no size restriction on the log file, you run the risk of it consuming all available space on the drive where it is located.

11. If you want a detailed log report that includes every step in the procedure, verify that Enable verbose logging is selected; otherwise, deselect it.

12. When you have finished setting all AutoUpdate options:

• Click Update Now on the Update Sites tab to start the AutoUpdate utility and immediately download the latest .DATs and scanning engine.

• If you want to update at a later time, click OK to save your changes and close the AutoUpdate window.

13. In the VirusScan Wireless Configuration window, click OK to save your changes and close the interface.

Product Guide 47


Defining multiple update sitesEach computer in a network can retrieve the update files directly from the Network Associates FTP site, which is the default that appears in the AutoUpdate interface. This works well for a single user or a small network. However, if you are a system administrator for an extensive network and some computers do not have access to the internet, or if many computers are downloading at once, the process can consume significant time and bandwidth.

To alleviate this problem, you can manually copy the update files from the Network Associates FTP site to one or more local “mirror” sites, from which your computers can access the latest .DAT files and scanning engine.

To define multiple update sites:

1. Open the VirusScan Wireless interface. See Step 1 and Step 2 on page 45 for instructions.

2. In the Update Sites window, click Add to open the Site Options window.

Figure 7-2. Site Options window — FTP Site



3. In the Site Name box, enter a unique name for the site you are creating. This name appears in the Update Sites list.

4. Enable site is selected; if you want to create a site but not yet enable it, deselect this option. When you want to enable this site, you can open the AutoUpdate window at any time and select this option.

5. In the Retrieve Files From area, select one of three types of update sites:

• UNC path (see “For a UNC shared folder” on page 51)

• FTP site (see “For an FTP site” below)

• Local path (see “For a local folder” on page 52)

The lower portion of the window displays different options, depending on your selection. FTP Site is selected, and login credentials are not required, as shown in Figure 7-2 on page 48.

6. Enter the necessary information for your selection.

For an FTP site

a. In the FTP site box, enter the name of the FTP server and the directory containing the file or files. You must include the complete URL for the site; for example, ftp.myserver/install.

If you want to use the Network Associates FTP site, click Default to automatically enter the information.

b. Depending on the FTP site requirements for login credentials, do one of the following:

• Verify that Use anonymous FTP login is selected if the FTP site does not require login credentials (like the Network Associates FTP site).

• Deselect Use anonymous FTP login if the FTP site requires login credentials. Then enter the User name and Password information required for access to the server.

Product Guide 49


c. Ask your system administrator whether the FTP site handles active or passive FTP communications, then do one of the following:

• Verify that Use passive FTP is selected if the FTP site allows this kind of communication.

• Deselect Use passive FTP if the FTP site requires active FTP communication.

� NOTE: Passive FTP is effective in environments using a firewall or proxy because the client opens both the command session and the data session, eliminating firewall or proxy interference with client/server communication.

However, some networks offer only active FTP, where the client opens the command session and the server opens the data session. Active FTP transmission may be subject to firewall or proxy interference.

d. Select Use proxy server if your network requires a proxy server. Then, in the two enabled text boxes, enter the name of the proxy server and the port it uses.

� IMPORTANT: If you are using proxy software, be certain that you have the most current version, including any service packs that have been released for use with the proxy software.

e. When you have made your selections, click OK to save your changes and return to the Update Sites window.



For a UNC shared folder

a. In the UNC path box, enter the path of the shared folder that contains the update files, using UNC notation (\\servername\path). You can also click Browse to select a folder on your network.

b. Select the type of account you are using:

• Use logged in account is automatically selected. Make sure that the user who performs the update has the appropriate rights to access the shared folder.

On Windows 95, Windows 98, and Windows ME systems, the currently logged-in user must have “read” rights to the shared folder.

• To use an account other than the logged-in user, deselect Use logged in account and enter a User name and Password.

c. Click OK to save your changes and return to the Update Sites window.

Figure 7-3. Site Options window — UNC Path

Product Guide 51


For a local folder

a. In the Path box, enter the path of the local folder that contains the update files; for example, C:\DATS\. You can also click Browse to select a folder on your PC.

b. Click OK to save your changes and return to the Update Sites window.

7. If you want to add more Update Sites, repeat Step 2 through Step 6 of this procedure. You can define a maximum of 16 sites, each with a unique name.

8. The order in which the sites appear in the list is the order in which the software looks for the file. Typically, you would put the nearest site first. To change the order, highlight a site and click Move Up or Move Down.

9. When you have defined all the Update Sites:

• To start the AutoUpdate utility and immediately download the latest .DATs and scanning engine, click Update Now.

• To update at a later time, click OK to save your changes and close the AutoUpdate window.

Figure 7-4. Site Options window — Local Path



Updating your .DATsOnce you have configured AutoUpdate according to your needs, you can run the utility any time. McAfee releases new .DAT files on Wednesday of every week. To ensure that your system is always protected with the latest .DATs and scanning engine, McAfee recommends running the utility once a week; for example, on Thursday.

Follow these steps to run the AutoUpdate utility:

1. Open the VirusScan Wireless application on the PC: from the Start menu, select Programs, then McAfee VirusScan Wireless, then choose the menu item for your handheld device.

2. In the VirusScan Wireless window, click Update to open the AutoUpdate window.

3. Click Update Now to start the AutoUpdate utility and immediately download the latest .DATs and scanning engine.

4. Click OK to close the VirusScan Wireless window.

� IMPORTANT: If your handheld device is a Palm OS device, you must perform a HotSync to transfer the latest .DAT files and scanning engine from your PC to the Palm device. See See “Synchronizing your files” on page 20 for instructions.

Product Guide 53


Dealing with a virus outbreakThe McAfee AVERT research organization may publish new .DAT files (called EXTRA.DAT) when it determines that either of these conditions exists:

• A virus presents a “medium on-watch,” “high risk threat of infection”, or “high risk outbreak“ situation. To learn about what constitutes a medium on-watch or high risk, or to learn about McAfee AVERT risk assessment in general, visit the AVERT web site at:

www.mcafeeb2b.com/avert/

• A high-prevalence virus threatens an outbreak situation.

The new virus definition files are designed to detect the infection and, if possible, to clean an infected file.

When AVERT publishes an EXTRA.DAT file, they announce its availability and a location where you can download the file. If you subscribe to the Enterprise SecureCast update service, you can receive all such alert messages.

When notified of an outbreak, run the AutoUpdate utility and click Update Now for immediate protection. See “Updating your .DATs” on page 53 for the detailed procedure.


http://www.mcafeeb2b.com/avert/

Index

Aabout

AutoUpdate, 43

.DAT files, 10

data synchronization, 9

VirusScan Wireless, 7

for EPOC, 35

for Palm OS, 17

for Windows CE, 29

ActiveSync

requirements, 11

version, 9

Add/Remove Programs, removing previous versions, 12

Advanced tab, AutoUpdate, 44

configuring options, 46

ALERT message

Palm stand-alone scanner, 41

PC on-sync scanner, 40

anti-virus alert

EPOC devices, 38

on-sync scanner message, 40

Palm OS devices, 28

stand-alone scanner message, 41

Windows CE and Pocket PC devices, 33

AutoUpdate

about, 43

Advanced tab, 44, 46

configuring, 43, 45

limiting size of log file, 47

Log Activity tab, 44, 46

logging, 47

UNC, using shared folder, 51

Update Sites tab, 45

available options

Palm OS on-sync scanner, 17

Palm OS stand-alone scanner, 24

PC on-sync scanner for EPOC, 36

PC on-sync scanner for Windows CE, 30

AVERT

dealing with a virus outbreak, 54

web site, 54

CCD, installing from, 12

configuring

AutoUpdate, 43, 45

Advanced tab, 46

Log Activity tab, 46

site options, 49

on-sync scanner for Palm devices, 19

PC on-sync scanner

for EPOC devices, 35

for Palm OS devices, 18

for Windows CE/Pocket PC devices, 29

stand-alone scanner for Palm OS, 24

SyncScan, 19

VirusScan stand-alone scanner, 22

CONTACT.TXT file, 5

contacting McAfee, 5

Product Guide 55

Index

D.DAT file

about, 10

contents, 44

FTP and download sites, 44

need to update, 43

data synchronization

about, 9

EPOC devices, 37

Palm OS devices, 20

Windows CE/Pocket PC devices, 32

detecting viruses

available options in Palm alert window, 41

available options in PC alert window, 40

devices supported, 8

downloading a .ZIP archive, 13

Eengine

new releases, 43

updating, 46

EPOC device requirements, 11

EXTRA.DAT file, 43

Ffeatures for version 2.0, 7

Ggetting more information, 5

Hhandheld devices supported, 8

hard disk space, required, 11

HotSync

downloading the stand-alone scanner to the Palm device, 16

HotSync Manager requirements, 11

synchronization manager, 9

Iinstalling from a CD, 12

installing the software

before you begin, 12

Complete or Custom, 14

from a CD, 12

from a downloaded .ZIP archive, 13

procedure, 12

system requirements, 11

tasks for each handheld device, 15

verifying, 14

installing VirusScan Wireless software, 11

Internet Explorer, requirements, 11

Llicense agreement

accepting, 13

accessing, 5

LICENSE.TXT file, 5

Log Activity tab, 44

configuring, 46


setting verbose or non-verbose, 47

MMcAfee download web site

installing the software, 13

updating the .DATs and scanning engine, 44


Index

Microsoft ActiveSync, requirements, 11

Microsoft Internet Explorer, requirements, 11

Nnew features, 7

non-verbose logging, AutoUpdate, 47

Oon-sync scanning options

EPOC, 36

Palm OS, 18

Windows CE, 30

opening VirusScan on the Palm device, 21

operating systems

handheld device requirements, 8

PC requirements, 11

options for the on-sync scanner

EPOC, 36

Palm OS, 17

Windows CE/Pocket PC, 30

options for the Palm OS stand-alone scanner, 24

outbreak

dealing with, 54

PPalm Desktop Software, requirements, 11

Palm device

operating systems, 8

requirements, 11

updating .DAT files, 26

PC system requirements, 11

Pocket PC device requirements, 11

processor speed, required, 11

product information, 5

PsiWin synchronization manager, 9

requirements, 11

RREADME.TXT file, 5

recommended hard disk space, 11

recommended processor speed, 11

removing previous versions of the software, 12

removing VirusScan Wireless from a Palm device, 27

Sscanning engine

new releases, 43

updating, 46

scanning options

EPOC, 36

Palm OS, 18

Windows CE, 30

scanning your Palm device, 23

Setup Wizard, opening, 12

Site Options

AutoUpdate, 48

unique site name, 49

stand-alone scanner

configuring, 22

performing a scan, 23

supported devices, 8

supported operating systems for handheld devices, 8

Symbian EPOC device requirements, 11

synchronization manager software, 9

Product Guide 57

Index

SyncScan

configuring the on-sync scanner on the Palm device, 19

on-sync scanner on the Palm device, overview, 17

system requirements, 11

UUNC, using shared folder, 51

Update Sites tab, AutoUpdate, 45

updating .DAT files, 43

for EPOC devices, 38

for Windows CE devices, 33, 38

how to, 53


overview, 44

Vverbose logging, AutoUpdate, 47

verifying the software installation, 14

virus outbreak

dealing with, 54

VirusScan for EPOC, 35

VirusScan for Palm OS, 17

VirusScan for Windows CE and Pocket PC, 29

VirusScan options

actions when a virus is detected, 22

VirusScan Wireless

overview, 7

VirusScan Wireless software

about, 7

installing, 11

Wweb site

AVERT, 54

downloading .DATs and scanning engine, 44

downloading software, 13

McAfee software products, 39

what’s new, 7

when a virus is detected

options on the stand-alone scanner, 22

overview, 39

Palm stand-alone scanner, 41

PC on-sync scanner, 40

Windows CE device requirements, 11

Z.ZIP archive

.DAT files, 44

installing from, 13


Documents

VirusScan Wireless Product Guide Version 2 · 2004. 7. 22. · 1 Product Guide 7 1 Introduction About VirusScan Wireless software version 2.0 VirusScan Wireless protects your system