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Virtual ReceptionistVirtual Receptionist
• Streamline your business• NO software / hardware installation• Never loose business leads
• Streamline your business• NO software / hardware installation• Never loose business leads
PC Expert Online Services (P) Ltd
Company IntroductionCompany Introduction
• Overview
• PC Expert is an Managed IT Services Company providing a range of Professional ITServices eg. PC/Laptop Repair, Website Development, CCTV and Security Surveillance, Bulk SMS, Online Selling of IT Products and Services and more.
• PC Expert is 1st IT Company in Rajasthan to introduce the concept of Virtual Receptionist. This is also known as CLOUD TELEPHONY.
What is Virtual Receptionist ?What is Virtual Receptionist ?
• Receptionist
PBX Systems for your
Business
• Super Receptionist (SR) is a “phone number” for your business• On calling your SR number, customers are greeted with a professional
welcome message• Your Customer can speak to the concerned person by pressing the
extension.– Extension can be set to your present mobile or a landline number– Customers can leave a voicemail in case no one answers their call
Features offered by SuperReceptionist
Welcome Message
Call Forwarding
Call LogsAfter Hours
Support
Programmable
Extensions
Call Recordings
Virtual Receptionist - BenefitsVirtual Receptionist - Benefits
Project a Big Company Image - Perception is Reality
You want to impress your callers and convey a big business image, but want to avoid the expense of a real receptionist. You can create the appearance of multiple departments and project a professional business image.
Never Lose a Business Lead -Every call is Important The business is getting competitive, what if a big order was lost because your phone was powered off when the customer called. From our website, you will get a list of all the customers who called you and whose call was missed.
Virtual Receptionist - BenefitsVirtual Receptionist - Benefits
Get Calls When Not in Office - Business is on the go You’re out on the go, but expecting that crucial phone call. Enjoy the convenience of having your calls routed to your home, mobile, or any number - so you'll never miss another important call.
Move Office but not Phone -Phone Number for Life Your business is growing; you want to move to a bigger office but are worried about customers calling old number. Your SuperReceptionist number will go where your office is. No Hardware – No Software – As Easy as your Email
How does Virtual Receptionist Work ?How does Virtual Receptionist Work ?
Customer
Calls your SR Number
Dials 1 for Sales
1
Greeted with Welcome Message
2Call connected to an extension set by you
Employee
Wait for Input
Receive Notification E-mail
Dials 2 for Voicemail
SMS
Listen to the Call
Call Recording
3
Voicemail sent to
4
Dials 3 to send a fax
Customer records a message
Fax sent as PDF to
Customer sends a fax
• Set Welcome Message •Program Extensions• Access call Logs• Set After Hours
Advantage over PBXAdvantage over PBX
Whats new in Virtual Receptionist ? Whats new in Virtual Receptionist ?
Mini-CRM IntegrationWith this release we are providing an easy to use mini crm for SR-clients to manage their customers (leads) efficiently. We have created phone-book, follow-ups, lead-status and notes in the system to be able to provide crm as an effective service. Click2Call IntegrationWe are providing the facility of agents being to call customers click2call. This would be a clickable icon present on call-logs view and contacts view. An agent can directly place a call from here to the customer. If a customer has multiple numbers, an agent can select the desired number of the customer from a drop down. This feature would facilitate outcall from SR and would connect the agent with the customer .All out-calls would be recorded and can be accessed from the call-logs view.
Custom-SMS-Functionality and Agent-SMS deliverySR-clients would now be able to configure their custom-sms's for notifications. Also there would be provision for sms's to be sent to custom numbers and agents who picked the call.
New Features offered by SuperReceptionist
Mini-CRM Integration
Custom-SMS-
Functionality
Click2Call
Contact PC ExpertContact PC Expert
Contact Us
Email us on [email protected] and our Team will get back to you with 24 hours.
To discuss in detail the features, On-Site Demo or more, you can schedule a meeting with our Business Development Team Head Mr. Chandan Maheshwari.
Mr. Chandan Maheshwari can be contacted on +91-9352950800
For any other assistance call +91-9509-950-950Delighting Customers
Thank youThank you
