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Accelerating InnovationKaren Thoreson, CEO, The Alliance for
Innovation
Katy Simon Holland, ICMA-CM, President,
Simon and Associates
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Objectives
What is Innovation?
How and where to Innovate
Debunking Myths about Innovation
Understanding organizational readiness
Advancing an Innovative Culture
Building Your Innovation Capacity
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“Innovation is not simply a one-time project or a new online tool.
It is a learned process that requires a shift in thinking, a
disciplined approach and strong leadership.”
From Innovation in Government, The Partnership for Public Service and IDEO
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Changing Landscape of Local
Government…..
Big Data
Globalization
The Internet of Things
Political Polarization
Social Insulation
Demand for Transparency
Climate Change; resiliency planning
Virtual Workforce
Recalibration of resources: The New Normal
Partnerships and Collaboration
Regionalization
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Let’s Innovate….With a partner
• What was the last new idea you had?
What did it have to do with?
(work, home, processes, products or
services, etc.)
• What conditions led to you having that
idea? (time of day, place, alone or
with others, problem or opportunity)
Virtual Meeting Etiquette
< 8 > ????
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Types of
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Let’s Innovate….
Using an example of a recent innovation in
your organization…..
- Would you say it was Fundamental or
Incremental?
- Emerging, Leading or Prevailing?
The Seven Myths of Innovation
From Mahanbir Sawhney & Robert Wolcott
The Seven Myths of Innovation
from Financial Times, 2004
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Major Barriers to InnovationFrom Innovation in Government 2011
Politics, miscommunication, and
complexity inhibit collaboration and
prohibit new ideas from spreading.
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From “A Framework for Thinking about Innovation Philanthropy” Kellogg Foundation
Building the Innovation Capacity
Design Thinking and Creativity
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Virtual Meeting Etiquette
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Which of the six qualities is your strength? Where do you see the opportunities?
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The Culture of Innovation
From
Procedures
Problem-driven
Individual contributor
Reactive
Activity focused
Risk averse
Consistent
To
Principles
Opportunity-driven
Team performance
Strategic
Outcome focused
Risk-balanced
Creative
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Core Competencies for Innovation
Listening
Research
Communication
Ideation/Brainstorming and Creativity
Collaboration and Teamwork
Data Analysis
Prototyping
Project Management
Evaluation
Leadership: Adaptability, Courage, Trust
• Mission, vision, values
• Cross-departmental idea sharing
• Listening sessions with customers
• Training
• Innovation book clubs, discussion groups
• Field trips
• Job sharing, interagency exchanges
• Research assignments
• Performance metrics, evaluations that reward innovation
• Praise, recognition and celebration for new ideas
• Pilot projects
• Structured time for brainstorming
• Suggestion programs with a home for new ideas
Leadership Toolkit
Virtual Meeting Etiquette
Capacity
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Why Teams? • Wider range of solutions
• Stimulates creative thinking
• Systematic Approach and Common Platform
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Homogenous Teams vs. Diverse
Teams
• Homogenous teams get started faster and find a
solution sooner.
• Diverse teams generate more ideas and develop
more creative solutions.
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A Team’s Work is Comprised of
• Task
• Team Relations
Team Task Needs
Team Relations
Team Competencies
Commitment to Shared
Leadership
Adaptability
Results orientation
Collaboration & Conflict
Management
Communication
Visioning and Strategic Thinking
Planning, Organizing &
Execution
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Building Your Creativity
Ask more creative questions
Reframe the problem
Connect and combine
Challenge assumptions
Pay Attention
What if the solution to hunger isn’t about more food?
Innovator's DNAFive Discovery Skills
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Associatingcc: MikeBlogs - https://www.flickr.com/photos/31477768@N00
Questioning
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Observingcc: Oufpouf - https://www.flickr.com/photos/78474201@N07
Experimentingcc: NASA Goddard Space Flight Center - https://www.flickr.com/photos/35278629@N08
Networking
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Incorporate in Your Organization
• Encourage others to develop skills• Be supportive of discovery behaviors• Capture observations collected in
your management and service delivery practices
• Network your organization• Create an organizational culture and
practices that promote change and intelligent risk-taking
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“Excellence in leading innovation has far less to do with the leader having innovative ideas; it has
everything to do with how that leader creates a culture where innovation
and creativity thrive in every corner.” Scott Edinger, Forbes 2012
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Accelerating InnovationKaren Thoreson, CEO, The Alliance for
Innovation
Katy Simon Holland, ICMA-CM, President,
Simon and Associates
