Virtual Learning Workshop 1:

Welcome

Presented by

5 Practices

4 Practices

4 Practices

7 Practices

7 Practices

Session Guidelines Keep all background noise to a minimum Put mobile phones to silent, or turn off Please mute your line if you are not talking; this

improves the sound quality for all. Press 4# to mute and 5# to un-mute Send calls to voicemail, turn down ringers Do not put your phone on hold, as your hold music will

play

QUERIES / CONCERNS

Plenty of opportunity for questions throughout session

Fill out the ‘Questions sheet’ in your pack and fax or email to CPM

TONIGHT

Opportunity to discuss pre-workshop learning videos

Hear from people who have already been through the Program

Learn more about the ‘nuts and bolts’ of Access

Team time

TEAM TIME

De-brief on presentations

Share ideas Develop plans

BASELINE RESULTS

CHD & Diabetes: 90% data completeness

Baseline for Access & Care Redesign: due Wed 14th January 2009

NEXT DATA SUBMISSION

Wed 2nd September – CHD, Diabetes & Access data

<INSERT DATE> - at least one PDSA (Improvement Model Challenge)

Wed 7th October - CHD, Diabetes & Access PLUS PDSAs (ideally one per topic)

HELP?

ACKNOWLEDGEMENTS

This program is funded by the Australian Government Department of Health and Ageing