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Virtual HRVirtual HR
““The use of computer systems, The use of computer systems, interactive electronic media, interactive electronic media,
and telecommunication and telecommunication networks to carry out the networks to carry out the functions of the human functions of the human resources departmentresources department
----Virtual HRVirtual HR, J. Jones, J. Jones
Virtual HR TechnologyVirtual HR Technology
InternetInternet– Ex: Ex: www.fgcu.eduwww.fgcu.edu– Accessible to everyone in the worldAccessible to everyone in the world
IntranetIntranet– Ex: Ruby.fgcu.eduEx: Ruby.fgcu.edu– Accessible only to employees with clearanceAccessible only to employees with clearance
HRIS and other productsHRIS and other products– May be: stand-alone and available only to HR, on May be: stand-alone and available only to HR, on
intranet, and/or through internet-service companies.intranet, and/or through internet-service companies.
Benefits of Virtual HRBenefits of Virtual HR
Reducing paperwork and streamlining work flowReducing paperwork and streamlining work flow Automating redundant HR tasksAutomating redundant HR tasks Empowering employees to embrace a self-service HR Empowering employees to embrace a self-service HR
delivery systemdelivery system Keeping the company’s workforce fully informed about all Keeping the company’s workforce fully informed about all
important HR compliance issues and corporate eventsimportant HR compliance issues and corporate events Speeding up the response time of HR systemsSpeeding up the response time of HR systems Ensuring that more informed decisions are madeEnsuring that more informed decisions are made Improving time managementImproving time management Offering a flexible model of HR that meets the changing Offering a flexible model of HR that meets the changing
needs of an increasingly diverse and global workforce.needs of an increasingly diverse and global workforce.
Common Types of Web-Based HRCommon Types of Web-Based HR
Web-Based Employee Self-ServiceWeb-Based Employee Self-Service– Employee BenefitsEmployee Benefits– Company CommunicationCompany Communication– OthersOthers
Web-Based Manager Self-Service Web-Based Manager Self-Service – Recruiting and StaffingRecruiting and Staffing– Performance ManagementPerformance Management– Compensation PlanningCompensation Planning– Technology and Employee DevelopmentTechnology and Employee Development– OthersOthers
Web-Based Employee Self-ServiceWeb-Based Employee Self-Service
For EmployeesFor Employees– HR CommunicationsHR Communications
– Benefits ServicesBenefits Services
– Personnel data updatesPersonnel data updates
– Job PostingsJob Postings
For ManagersFor Managers– Personnel changesPersonnel changes
– Salary actions Salary actions
– Job requisitionsJob requisitions
Most Commonly Planned or Implemented HR Self-Service Applications
BenefitsBenefitsEfficiency, personal data quality, employee empowerment Efficiency, personal data quality, employee empowerment
process improvements, HR integration at employee level.process improvements, HR integration at employee level.
ExamplesExamples
Select from flexible benefits plan menuSelect from flexible benefits plan menu Schedule vacation timeSchedule vacation time Apply for new positionApply for new position Change address, dependents, other dataChange address, dependents, other data Enroll in training or development activityEnroll in training or development activity Model impact of change in savings planModel impact of change in savings plan Revise retirement planning portfolioRevise retirement planning portfolio Participate in computer-based trainingParticipate in computer-based training Respond to employee opinion surveyRespond to employee opinion survey Get answers to questions on: HR products/services, Get answers to questions on: HR products/services,
employee’s coverage, eligibility, the companyemployee’s coverage, eligibility, the company
Web-Based Manager Self-ServiceWeb-Based Manager Self-Service
Advantages of web-based technologyAdvantages of web-based technology No waiting for forms, policy guidelines, HR No waiting for forms, policy guidelines, HR
department approvals, employee’s job historydepartment approvals, employee’s job history Self-sufficiency in changing an employee’s status Self-sufficiency in changing an employee’s status
or terms of employmentor terms of employment Instant, enterprise delivery of requests for Instant, enterprise delivery of requests for
knowledge, info, people, or best practice. On-line knowledge, info, people, or best practice. On-line instant responseinstant response
Overall improvement of manager’s leadership Overall improvement of manager’s leadership competencies.competencies.
ExamplesExamples
Personnel changesPersonnel changes Supervisor changesSupervisor changes Job gradeJob grade Department changesDepartment changes TransfersTransfers Location changesLocation changes TerminationsTerminations
Salary actionsSalary actions Stock managementStock management Recruiting:Recruiting: RequisitionsRequisitions Offer lettersOffer letters Skills matchingSkills matching
Common systems: compensation, performance management, staffing and recruitment, time and attendance, training and development
Web Sites for HR ProfessionalsWeb Sites for HR Professionals American Society for Training and Development (ASTD) American Society for Training and Development (ASTD)
www.astd.orgwww.astd.org Human Resource Executive www.workindex.comHuman Resource Executive www.workindex.com International Association for Human Resource International Association for Human Resource
information Management (IHRIM) www.ihrim.orginformation Management (IHRIM) www.ihrim.org Society for Human Resource Management (SHRM) Society for Human Resource Management (SHRM)
www.shrm.orgwww.shrm.org Society for Industrial-Organizational Psychology (SIOP) Society for Industrial-Organizational Psychology (SIOP)
http://cmit.unomaha.edu/TIP/TIP.Ltmlhttp://cmit.unomaha.edu/TIP/TIP.Ltml US Equal Employment Opportunity Commission (EEOC) US Equal Employment Opportunity Commission (EEOC)
www.eeoc.govwww.eeoc.gov Yahoo! The Business and Economics Section Yahoo! The Business and Economics Section
www.yahoo.comwww.yahoo.com
Intranet Resource Web SitesIntranet Resource Web Sites
Intranet related white papers may be available atIntranet related white papers may be available at Web Week Web Week www.webweek.comwww.webweek.com Web master Magazine Web master Magazine www.cio.comwww.cio.com Tech Web Tech Web www.techweb.comwww.techweb.com Intranet Journal www.intranetjournal.comIntranet Journal www.intranetjournal.com Netscape www.netscape.comNetscape www.netscape.com Oracle Oracle www.oracle.comwww.oracle.com Sun Microsystems Sun Microsystems www.sun.comwww.sun.com Microsoft Microsoft www.microsoft.comwww.microsoft.com Lotus Lotus www.lotus.comwww.lotus.com PointCast PointCast www.pointcast.comwww.pointcast.com