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VIRTUAL COMMUNITY VIRTUAL COMMUNITY POLICINGPOLICING
Sergeant Marko ForssSergeant Marko ForssHelsinki Police DepartmentHelsinki Police DepartmentVirtual Community Policing GroupVirtual Community Policing Group
20112011
12.12.09
Virtual Community PolicingVirtual Community Policing• Police profile -fobba- started 10.9.2008 on IRC-Galleria and soon after
that on Messenger too• Police profiles ^mane^ and [--jutta--] started in may 2009 on IRC-
Galleria and Messenger• Police profiles on Facebook started in January 2010 and group also
answers to questions in Suomen poliisi fanclubs (started in August 2009) discussion forum
• Group investigates all school related crimes in Police Districts area and patrols once a month outdoors doing alcohol surveillance amongst youth
• New virtual community police officers started in May 2011
www.poliisi.fi/nettipoliisi
12.12.09
Finnish Police in Social Media
• Suomen poliisi –fanclub (08/2009, over 140 000 fans)• YouTube channel suomenpoliisi (10/2009)• Poliisista päivää -blogs• Twitter 2011
Oulu Police Departmentsjepari –community in IRC-Galleria
NBI:www.poliisi.fi/nettivinkki
Security Police
Why Police is Visibly Online?Why Police is Visibly Online? Lowers the level to contact the police and talk
about personal things Preventive police work: Inform about laws and
answer to questions Creates a feel of security on internet Profiles are there not to limit the freedom of speech
or to moderate the sites but profiles will intervene to criminal acts if it’s necessary (bullying, sexual crimes etc)
The key for succesfull work is bilateral and confidental low treshold communication
Statistics 2010Statistics 2010IRC-Galleria
About 16000 messages in 2010Facebook
About 1000 messages to inbox in 2010Messenger
Used almost every dayEmail
400 answered emails
In addition to answered messages 139 acts (only 7 months/2010) that contained: 22 criminal reports (17 sex-related crimes) 28 “verbal warnings” (bullying) 70 tips and additional information to criminal reports 9 reports to child welfare (suicidal, depressed etc)
1100 child sexual abuse cases in whole Finland 2010o About 150 were internet relatedo 10-20% of those internet related child sexual abuses
were reported trough Virtual Community Policing Groupo Extraordinary that young plaintiffs contact directly
the police
Possibility to act with police profiles acutely to bullying with “verbal” warnings
o Children have someone online to “protect” them
Possibility to react fast to social media related issues
Best Results In Police Work
Finally…Finally…
Internet doesn’t make you stupid, it Internet doesn’t make you stupid, it only allows to show your own stupidity only allows to show your own stupidity to many peopleto many people
THANK YOU!THANK YOU!
[email protected]@poliisi.fi
