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Virginia Beach 2017 Visitor Research

Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

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Page 1: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

Virginia Beach 2017 Visitor Research

Page 2: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

Introduction…………….………………………………..…………..……………..… 3

Research Objectives…………………………………………..……………...…….. 4

Methodology………………………………………………………………...……….. 5

Key Findings………………………………………………………..………………… 6

Size & Structure of the U.S. Travel Market…………………………..…………… 10

Size & Structure of Virginia Beach’s Domestic Travel Market………………..……….. 14

Overnight Trip Expenditures in Virginia Beach…….………………………..…...… 22

Overnight Trip Characteristics……………………..…………………….………… 30

Demographic Profile of Overnight Visitors………..........................................… 65

Day Trip Expenditures……………………………………………...………..…...… 76

Day Trip Characteristics……………………………………………………..……… 82

Demographic Profile of Day Visitors………………........................................… 104

Appendix A: Key Terms Defined…………………………………………………..…. 115

Appendix B: How Visitation to Virginia Beach is Calculated……………………..…. 118

Page 3: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

Longwoods International began tracking American travelers in 1985, and has conducted large-scale syndicated visitor research quarterly since 1990.

In 2007, our proprietary Longwoods Travel USA® program was migrated from mail to online, with the benefits of rapid turnaround, enhanced flexibility and interactivity, as well as greater respondent involvement.

It is currently the largest ongoing study conducted of American travelers, providing our clients with more reliable data and greater ability to home in on key market segments of interest.

This report provides an overview for Virginia Beach’s domestic tourism business in 2017.

3

Page 4: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

The visitor research program is designed to provide:

Estimates of domestic overnight and day visitor volumes to Virginia Beach.

A profile of Virginia Beach’s performance within its overnight travel market.

Domestic visitor expenditures in Virginia Beach.

Profiles of Virginia Beach’s day travel market.

Relevant trends in each of these areas.

4

Page 5: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

Each quarter, a random, projectable sample of adult members (18 years of age and over) of a major U.S. consumer panel is invited to participate in the Travel USA® survey: Selected to be representative of the U.S. adult population

For the 2017 travel year, this yielded : 329,470 trips for analysis nationally:

232,317 overnight trips

97,153 day trips

For Virginia Beach, the following sample was achieved in 2017: 1,220 trips:

925 overnight trips

295 day trips

For analysis, data were weighted on key demographics to correct for any differences between the sample and U.S. population targets.

5

Page 6: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

Key Findings

Page 7: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

In 2017, Virginia Beach welcomed 19 million visitors, an increase of 7% from 2016. Of these trips, 10.1 million or 53% were overnight trips. The rest were day trips.

The overnight trips generated $1.92 billion in visitor spending, up 6% from 2016.

The vast majority of overnight trips to Virginia Beach were leisure trips --visits to friends and relatives (41%) or “marketable” trips, i.e., discretionary leisure trips that can be influenced by marketing efforts (49%). The remainder of trips were divided between business trips (8%) and trips combining business and leisure purposes (2%)

For overnight trips, the top state markets for Virginia Beach visitors were Virginia, North Carolina, and Pennsylvania. Among DMAs, the top three visitor sources were Washington DC, New York City, and Norfolk.

7

Page 8: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

Trips to Virginia Beach are planned further in advance than the averagetrip nationwide. Nearly 6 in 10 (58%) of Virginia Beach overnight trips in2017 were planned 2 months or more before the trip. And 1 in 10 (10%)had no advance planning at all. This compares with national norms of51% and 14%, respectively.

Online travel agencies, accommodations, and advice from relatives orfriends were the most common information sources people used to plantheir Virginia Beach overnight trip in 2017. Accommodations online travelagencies were also the sources people most often used for booking travel.

Of the overnight visitors, 75% had visited Virginia Beach at least oncebefore. Half (50%) had visited in the past year.

8

Page 9: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

The average length of time people spent in Virginia Beach on an overnight trip was 2.8 nights., about the same as in 2016. The average travel party size was 3.1 persons, consisting of 2.3 adults and .8 children.

About three-quarters (77%) of overnight Virginia Beach travelers arrived by personal car or truck, and 16% rented a car while there. Only 1 in 10 flew to Virginia Beach.

The top activities and experiences that visitors engaged in on overnight trips to Virginia Beach included swimming and other beach/waterfront activities, shopping, fine dining, and visiting a landmark or historic site.

Three-quarters (76%) of Virginia Beach visitors were very satisfied with their overall trip experience.

9

Page 10: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

Size & Structure of the U.S. Travel Market

Page 11: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

1,480 1,532 1,568 1,585 1,618

0

500

1,000

1,500

2,000

2013 2014 2015 2016 2017

Milli

ons

of T

rips

2.1%Base: Overnight Person-Trips

11

Page 12: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

Visits to Friends/Relatives

43%

Marketable43%Business

10%

Business-Leisure4%

Base: Overnight Person-Trips

12

Page 13: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

13

2

5

<1

3

2

-5 0 5

All Overnight Trips

Visiting Friends/Relatives

Marketable Trips

Business-Leisure Trips

Business Trips

Percent Change

Base: Overnight Person-Trips

Page 14: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

Size & Structure of Virginia Beach’s

Domestic Travel Market

Page 15: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

Total Person-Trips = 19.0 Million

Day Trips47%

Overnight Trips53%

10.1 Million

8.9 Million

+7% vs. 2016

15

Page 16: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

8.4 8.6 8.79.6 10.1

0

2

4

6

8

10

12

2013 2014 2015 2016 2017

Mill

ions

of T

rips

+3% +9%+-1% +2%

Base: Overnight Person-Trips

16

+5%

Page 17: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

6.9 7.2 7.58.1

8.9

0

5

10

2013 2014 2015 2016 2017

Mill

ions

of T

rips

Base: Day Person-Trips

17

+5% +9%+1% +4% +9%

Page 18: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

Total Overnight Person-Trips = 10.1 Million

Adults73%

Children27%

2.7 Million

7.4 Million

18

Page 19: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

VFR49%

Marketable43%

Business5%

Business-Leisure

3%

3.6 Million

3.2 Million0.4 Million

0.2 Million

Adult Overnight Person-Trips = 7.4 Million

19

Page 20: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

Total Day Person-Trips = 8.9 Million

Adults72%

Children28%

2.5 Million

6.4 Million

20

Page 21: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

VFR41%

Marketable49%

Business8%

Business-Leisure2%

3.1 Million0.5 Million

0.1 Million

Adult Day Person-Trips = 6.4 Million

2.7 Million

21

Page 22: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

Overnight Trip Expenditures

in Virginia Beach

Page 23: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

$1.36 $1.46 $1.55$1.81 $1.92

$0.0

$0.5

$1.0

$1.5

$2.0

2013 2014 2015 2016 2017

Bill

ions

of D

olla

rs

Base: Overnight Person-Trips

23

+7% +17%-4% +6% +6%

Page 24: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

Total Spending = $1.92 Billion

Lodging46%

Restaurant Food & Beverage

22%

Retail14%Recreation

10%

Transportation8%

$889 Million

$163 Million

$187 Million$262 Million

$420 Million

+6% vs. 2017

24

Page 25: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

$163 $170 $177 $190 $191

0

50

100

150

200

2013 2014 2015 2016 2017

Dol

lars

Base: Overnight Person-Trips

25

Page 26: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

$88

$42$26 $19 $16

0

20

40

60

80

100

120

Lodging Restaurant Food &Beverage

Retail Purchases Recreation/Sightseeing/

Entertainment

Transportation atDestination

Dol

lars

Base: Overnight Person-Trips

26

Total = $191 Per Person

Page 27: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

$272

$129$80

$57 $500

50

100

150

200

250

300

Lodging Restaurant Food &Beverage

Retail Purchases Recreation/Sightseeing/

Entertainment

Transportation atDestination

Dol

lars

Base: Overnight Person-Trips

27

Total = $588 Per Party

Page 28: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

18

29

33

20

0 10 20 30 40

January-March

April-June

July-September

October-December

Percent

Base: Overnight Person-Trips

28

Page 29: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

29

Total Trips (millions) Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

2012 0.5 0.5 0.5 0.7 0.6 1.2 1.2 1.1 0.6 0.6 0.5 0.5

2013 0.5 0.5 0.5 0.6 0.8 1.1 1.4 0.8 0.7 0.7 0.5 0.4

2014 0.5 0.4 0.7 0.6 0.8 1.0 1.4 1.0 0.5 0.7 0.5 0.4

2015 0.6 0.4 0.6 0.9 0.8 0.9 1.3 0.9 0.8 0.6 0.6 0.5

2016 0.5 0.5 0.8 0.8 0.9 0.9 1.3 1.0 0.8 0.8 0.7 0.5

2017 0.7 0.6 0.7 0.9 0.8 1.1 1.7 0.9 0.7 0.8 0.7 0.5

Page 30: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

Overnight TripCharacteristics

Page 31: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

49

16

9

6

5

3

2

1

1

4

1

3

0 10 20 30 40 50

Visiting friends/relativesResort

TouringSpecial event

OutdoorsTheme park

City tripGolf Trip

Other

Other business tripConference/Convention

Business-leisure

Percent

MarketableTrips43%

Base: Overnight Person-Trips

31

Page 32: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

49

16

9

6

5

3

2

1

1

43

5

9

8

6

4

5

1

6

0 10 20 30 40 50

Visiting friends/relatives Resort

Touring Special event

Outdoors Theme park

City tripGolf Trip

Other

Percent

Virginia Beach U.S. Norm

Base: Overnight Person-Trips

32

Page 33: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

49

16

9

6

5

3

2

1

1

43

14

10

6

4

3

6

<1

3

0 10 20 30 40 50

Visiting friends/relativesResort

TouringSpecial event

OutdoorsTheme park

City tripGolf Trip

Other

Percent

2017 2016

Base: Overnight Person-Trips

33

Page 34: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

1

4

4

7

0 2 4 6 8

Conference/Convention

Other business trip

Percent

Virginia Beach U.S. Norm

Base: Overnight Person-Trips

34

Page 35: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

1

4

4

6

0 2 4 6

Conference/Convention

Other business trip

Percent2017 2016

Base: Overnight Person-Trips

35

Page 36: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

36

States contributing 5% or moreStates contributing 3% - 5%DMA’s contributing more than 2%

Base: Overnight Person-Trips

Page 37: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

28

12

8

7

7

4

4

4

3

0 10 20 30

Virginia

North Carolina

Pennsylvania

Maryland

New York

California

Ohio

Florida

New Jersey

Percent

Base: Overnight Person-Trips

37

Page 38: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

14

8

6

6

5

4

3

3

3

2

2

2

2

2

0 5 10 15

Washington, DCNew York, NY/NJ/PA/CT

Norfolk-Portsmouth-Newport News, VA/NCRichmond-Petersburg-Charlottesville,VA

Raleigh-Durham, NCRoanoke-Lynchburg, VA

Baltimore, MDPhiladelphia, PA

Charlotte, NCPittsburgh, PA

Harrisburg-Lancaster-Lebanon-York, PABoston, MA

Greenville-New Bern-Washington, NCWilkes Barre-Scranton, PA

Percent

Base: Overnight Person-Trips

38

Page 39: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

Base: Overnight Person-Trips

39

18

29

33

20

0 10 20 30 40

January-March

April-June

July-September

October-December

Percent

Page 40: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

76

68

64

64

60

60

59

54

49

73

63

63

62

61

55

51

0 20 40 60 80

Overall trip experienceQuality of food

Friendliness of peopleSafety & Security*

Sightseeing/ attractionsQuality of accomodations

Cleanliness*Value for the money

Music/ nightlife/ entertainment

Percent

2017 2016

40

Base: Overnight Person-Trips

* Added in 2017

Page 41: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

75

50

79

65

0 20 40 60 80

Ever

Past 12Months*

Percent2017 2016

41

Base: Overnight Person-Trips

* Question wording changed in 2017

Page 42: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

2

18

19

19

32

10

4

14

17

16

35

14

0 10 20 30 40

More than 1 year in advance

6-12 months

3-5 months

2 months

1 month or less

Did not plan anything in advance

Percent

Virginia Beach U.S. Norm

Base: Overnight Person-Trips

42

Page 43: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

18

16

16

11

10

9

8

6

5

15

15

13

10

9

6

9

6

10

0 5 10 15 20

Online travel agenciesHotel or resort

Advice from relatives or friendsSocial Media

Destination websitesAuto club/AAA

Travel company websitesTravel agent/company

Airline/commercial carrier

Percent

Virginia Beach U.S. Norm

Base: Overnight Person-Trips

43

Page 44: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

5

4

3

2

2

2

1

1

1

4

4

3

2

1

2

1

1

<1

0 5 10 15 20

Travel guide/other booksLodging sharing websites (AirBnB, VRBO, etc.)

Visitors' bureau/gov tourism officeMagazine articles/ad

TV program/ad800/888 number

Newspaper articles/adRadio show/ad

Travel/ski show or exhibition

Percent

Virginia Beach U.S. Norm

Base: Overnight Person-Trips

44

Page 45: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

18

17

9

7

6

6

4

4

2

1

1

18

15

9

12

4

6

4

4

3

1

1

0 5 10 15 20

Hotel or resortOnline travel agencies

Travel company websitesAirline/commercial carrier

Auto club/AAATravel agent/company

Destination websitesLodging sharing websites (AirBnB, VRBO, etc.)

800/888 numberTravel/ski show or exhibition

Visitors' bureau/gov tourism office

Percent

Virginia Beach U.S. Norm

Base: Overnight Person-Trips

45

Page 46: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

85

45

39

35

16

84

45

38

34

16

0 20 40 60 80 100

Used Any Device (net)

Laptop

Desktop/Home computer

Smartphone

Tablet

PercentVirginia Beach U.S. Norm

Base: Overnight Person-Trips

46

Page 47: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

88

76

34

30

85

71

31

27

0 20 40 60 80 100

Used Any Device (net)

Smartphone

Laptop

Tablet

Percent

Virginia Beach U.S. Norm

Base: Overnight Person-Trips

47

Page 48: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

15

27

30

13

12

3

22

27

27

11

10

3

0 10 20 30 40

1

2

3-4

5-6

7-13

14+

PercentVirginia Beach U.S. Norm

Average Virginia Beach3.9 nights

Average U.S. Norm3.7 nights

48

Base: Overnight Person-Trips

Page 49: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

36

27

21

9

7

0 10 20 30 40

1 night

2 nights

3-4 nights

5-6 nights

7 + nights

Percent

Average Nights Spent in Virginia Beach = 2.8

Base: Overnight Person-Trips with 1+ Nights Spent In Virginia Beach

49

Page 50: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

36

27

21

9

7

39

25

21

8

7

0 10 20 30 40

1 night

2 nights

3-4 nights

5-6 nights

7 + nights

Percent

2017 2016

Average 2017 = 2.8 nights2016 = 2.8 nights

Base: Overnight Person-Trips with 1+ Nights Spent In Virginia Beach

50

Page 51: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

2.3

2.2

0.8

0.6

0 1 2 3 4

VirginiaBeach

U.S. Norm

Average Number of People

Adults Children

Total = 2.8

Base: Overnight Person-Trips

51

Total = 3.1

Page 52: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

Base: Overnight Person-Trips

52

61

45

15

15

14

14

2

2

65

35

17

25

12

11

2

3

0 10 20 30 40 50 60 70

Spouse/partner

Child(ren)

Friend(s)

Just myself/traveled alone

Other relative(s)

Parent(s)

Grandparent(s)

Business associate(s)

Percent

Virginia Beach U.S. Norm

Page 53: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

77

16

12

6

6

4

3

2

1

68

17

23

10

5

7

4

2

1

0 20 40 60 80

Own car/truck Rental car

PlaneOnline taxi service (Uber, Lyft, etc.)

BusTaxi cab

Train Camper, R.V

Bicycle

PercentVirginia Beach U.S. Norm

Base: Overnight Person-Trips

53

Page 54: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

29

22

21

16

6

5

5

4

3

3

2

2

26

23

19

15

4

3

6

4

2

4

3

2

0 10 20 30

Home of Friend/RelativeHotel

Resort hotelMotel

Bed & BreakfastTime Share

Other Rented home/condo/apartment

Country Inn/Lodge Campground/trailer park/RV parkOwn Home/Condo/Apt/2nd Home

Rented Cottage/Cabin

PercentVirginia Beach U.S. Norm

Base: Overnight Person-Trips

54

Page 55: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

41

38

27

22

16

15

14

12

11

8

7

15

32

15

20

14

15

11

10

7

4

8

0 10 20 30 40

BeachShopping

SwimmingFine Dining

Landmark/Historic SiteBar/Disco

MuseumNational/State Park

Theme ParkWaterpark

Hiking/Backpacking

Percent

Virginia Beach U.S. Norm

Base: Overnight Person-Trips

55

Page 56: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

7

7

7

7

6

6

6

5

4

4

4

4

3

4

6

4

4

5

4

6

5

3

0 10 20 30 40

Fair/Exhibition/FestivalBiking

ZooTheater

SpaWineryFishingDance

BreweryArt Gallery

Golf

Percent

Virginia Beach U.S. Norm

Base: Overnight Person-Trips

56

Page 57: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

4

4

3

3

3

3

2

2

2

2

4

3

4

2

5

9

4

2

2

2

0 10 20 30 40

Boating/SailingRock/Pop Concert

CampingYouth/Teen Sports Event

Business MeetingCasino

Conference/ConventionKids Sports Event

Mountain ClimbingAdult Amateur Sports Event

Percent

Virginia Beach U.S. Norm

Base: Overnight Person-Trips

57

Page 58: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

2

2

2

1

1

1

1

1

1

1

3

1

1

3

1

1

1

1

1

1

0 10 20 30 40

Pro/College SportsBirding

Visited American Indian CommunityEducational Seminar

SymphonyTennisRaftingOpera

HuntingSkiing/Snowboarding

Percent

Virginia Beach U.S. Norm

Base: Overnight Person-Trips

58

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23

17

8

7

5

5

4

4

2

2

2

20

16

10

5

4

3

6

4

2

2

1

0 10 20 30

Historic PlacesCultural Activities/Attractions

Exceptional Culinary ExperiencesWinery Tours/Tasting

Traveling with GrandchildrenEco-Tourism

Brewery Tours/Beer TastingWedding

AgritourismReligious TravelMedical Tourism

PercentVirginia Beach U.S. Norm

Base: Overnight Person-Trips

59

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69

32

26

26

24

13

12

10

10

68

34

24

28

22

11

11

11

13

0 20 40 60 80

Used any social media for travel

Posted travel photos/video onlineLooked at travel photos/video online

Read travel reviewsAccessed travel news/events/deals/promotions

Connected with others interested in travelGot travel advice

Contributed travel reviewsRead a travel blog

Percent

Virginia Beach U.S. Norm

Base: Overnight Person-Trips

60

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69

10

10

7

4

3

68

9

8

7

5

3

0 20 40 60 80

Used any social media for travel

"Followed" a destination/attraction

Gave travel advice

Tweeted about a trip

Subscribed to a travel e-newsletter

Blogged about a trip

Percent

Virginia Beach U.S. Norm

Base: Overnight Person-Trips

61

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69

32

26

26

24

13

12

10

10

82

39

28

29

22

16

15

13

15

0 20 40 60 80 100

Used any social media for travel

Posted travel photos/video onlineLooked at travel photos/video online

Read travel reviewsAccessed travel news/events/deals/promotions

Connected with others interested in travelGot travel advice

Contributed travel reviewsRead a travel blog

Percent

2017 2016

Base: Overnight Person-Trips

62

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69

10

10

7

4

3

82

14

14

13

8

7

0 20 40 60 80 100

Used any social media for travel

"Followed" a destination/attraction

Gave travel advice

Tweeted about a trip

Subscribed to a travel e-newsletter

Blogged about a trip

Percent

2017 2016

Base: Overnight Person-Trips

63

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64

40

21

6

1

42

21

3

2

0 10 20 30 40 50

AAA

AARP

National Motor Club

Better World Club

Percent

Virginia Beach U.S. Norm

Base: Overnight Person-Trips

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Demographic Profile of Overnight Visitors

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66

47

53

49

51

0 20 40 60

Male

Female

Percent

Virginia Beach U.S. Norm

Base: Overnight Person-Trips

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67

15

24

20

17

13

11

13

20

18

18

15

16

0 10 20 30 40

18-24

25-34

35-44

45-54

55-64

65+

PercentVirginia Beach U.S. Norm

Average Virginia Beach = 42.4

Average U.S. Norm = 45.0

Base: Overnight Person-Trips

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68

60

28

12

60

26

14

0 25 50 75

Married/with partner

Single/never married

Divorced/widowed/separated

PercentVirginia Beach U.S. Norm

Base: Overnight Person-Trips

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16

32

21

17

14

23

35

17

14

11

0 10 20 30 40

1 member

2 members

3 members

4 members

5+ members

Percent

Virginia Beach U.S. Norm

Base: Overnight Person-Trips

69

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70

46

26

24

22

57

19

21

17

0 20 40 60

No children under 18

Any child between 13-17

Any child between 6-12

Any child under 6

Percent

Virginia Beach U.S. Norm

Base: Overnight Person-Trips

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71

21

37

25

17

<1

23

41

23

12

1

0 10 20 30 40 50

Post-graduate

College graduate

Some college

High school or less

Other

Percent

Virginia Beach U.S. Norm

Base: Overnight Person-Trips

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72

52

9

39

55

9

36

0 20 40 60

Full time/ self-employed

Part time

Not employed/retired/ other

Percent

Virginia Beach U.S. Norm

Base: Overnight Person-Trips

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73

3

12

17

23

45

6

15

16

23

40

0 10 20 30 40 50

$150K+

$100-$149.9K

$75-$99.9K

$50-$74.9K

<$49.9K

Percent

Virginia Beach U.S. Norm

Base: Overnight Person-Trips

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70

20

10

83

7

10

0 20 40 60 80 100

White

African-American

Other

Percent

Virginia Beach U.S. Norm

Base: Overnight Person-Trips

74

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75

93

7

91

9

0 20 40 60 80 100

No

Yes

Percent

Virginia Beach U.S. Norm

Base: Overnight Person-Trips

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Day Trip Expenditures

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$410 $437 $459 $506 $539

$0

$200

$400

$600

2013 2014 2015 2016 2017

Hun

dred

s of

Mill

ions

of D

olla

rs

Base: Day Person-Trips

77

+7% +10%+1% +5% +7%

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78

Total Spending = $539 Million

Restaurant Food & Beverage

37%Retail28%

Recreation18%

Transportation17%

$200 Million

$92 Million $99 Million

$148 Million

+7% vs. 2016

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$60 $61 $61 $62 $60

0

50

100

150

200

2013 2014 2015 2016 2017

Dol

lars

Base: Overnight Person-Trips

79

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Base: Day Person-Trips

$22$17

$11 $10

0

10

20

30

Restaurant Food &Beverage

Retail Purchases Recreation/Sightseeing/

Entertainment

Transportation atDestination

Dol

lars

80

Total = $60 Per Person

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$63

$46

$31 $29

0

20

40

60

80

Restaurant Food &Beverage

Retail Purchases Recreation/Sightseeing/

Entertainment

Transportation atDestination

Dol

lars

Base: Day Person-Trips

81

Total = $169 Per Party

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Day Trip Characteristics

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41

10

10

8

6

6

6

2

1

5

3

2

0 10 20 30 40

Visiting friends/relativesTouringResort

Special eventShoppingOutdoors

City tripTheme park

Other

Other business tripConference/convention

Business-leisure

Percent

MarketableTrips49%

Base: Day Person-Trips

83

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41

10

10

8

6

6

6

2

1

38

12

2

8

8

7

8

3

4

0 10 20 30 40

Visiting friends/relatives Touring Resort

Special eventShopping Outdoors

City trip Theme park

Other

Percent

Virginia Beach U.S. Norm

Base: Day Person-Trips

84

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41

10

10

8

6

6

6

2

1

42

13

9

4

6

7

6

2

2

0 10 20 30 40

Visiting friends/relativesTouringResort

Special eventShoppingOutdoors

City tripTheme park

Other

Percent2017 2016

Base: Day Person-Trips

85

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3

5

2

6

0 2 4 6 8

Conference/Convention

Other business trip

Percent

Virginia Beach U.S. Norm

Base: Day Person-Trips

86

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3

5

2

3

0 2 4 6

Conference/Convention

Other business trip

Percent

2017 2016

Base: Day Person-Trips

87

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88

States contributing 5% or moreStates contributing 3% - 5%DMA’s contributing more than 2%

Base: Day Person-Trips

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56

16

7

3

3

2

2

2

1

1

0 10 20 30 40 50 60

VirginiaNorth Carolina

New YorkPennsylvania

New JerseyMarylandCalifornia

FloridaOhio

South Carolina

Percent

Base: Day Person-Trips

89

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24

15

14

7

6

6

2

2

2

0 10 20 30

Norfolk-Portsmouth-Newport News, VA/NCWashington, DC

Richmond-Petersburg-Charlottesville,VARaleigh-Durham, NC

Roanoke-Lynchburg, VANew York, NY/NJ/PA/CT

Greensboro-H. Point-W. Salem, NCPhiladelphia, PA

Harrisonburg, WV

Percent

Base: Day Person-Trips

90

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Base: Day Person-Trips

91

26

25

28

21

0 10 20 30

January-March

April-June

July-September

October-December

Percent

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2.0

2.1

0.7

0.6

0 1 2 3 4

Virginia Beach

U.S. Norm

Average Number of People

Adults Children

Total = 2.7

Base: Day Person-Trips

92

Total = 2.7

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Base: Day Person-Trips

93

60

50

20

16

11

5

3

2

62

38

22

17

10

11

2

1

0 10 20 30 40 50 60 70

Spouse/partner

Child(ren)

Just myself/traveled alone

Friend(s)

Parent(s)

Other relative(s)

Business associate(s)

Grandparent(s)

Percent

Virginia Beach U.S. Norm

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34

26

18

17

10

9

7

6

6

6

7

26

11

5

5

5

7

3

8

6

0 10 20 30 40

BeachShopping

Fine DiningSwimming

Theme ParkBar/Nightclub

MuseumFishing

Landmark/Historic SiteNational/State Park

PercentVirginia Beach U.S. Norm

Base: Day Person-Trips

94

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5

5

4

4

4

4

3

2

2

2

3

3

3

2

6

4

4

2

1

2

0 10 20 30 40

Art GalleryTheater

Business MeetingDance

Hiking/BackpackingFair/Exhibition/Festival

ZooWaterpark

Kids' Sports EventGolf

PercentVirginia Beach U.S. Norm

Base: Day Person-Trips

95

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2

2

2

2

2

2

1

1

1

1

2

2

2

2

2

6

1

1

0

1

0 10 20 30 40

SpaWinery

Conference/ConventionCamping

Boating/SailingCasino

Mountain ClimbingAdult Amateur Sports

GlampingTrade Show

PercentVirginia Beach U.S. Norm

Base: Day Person-Trips

96

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1

1

1

1

1

1

1

1

1

1

3

2

1

1

1

0

0

1

0

1

0 10 20 30 40

BreweryRock/Pop Concert

BikingEducational Seminar

Motorcycle TouringRaftingOpera

Visited American Indian CommunityDude Ranch

Youth/Teen Sports Event

PercentVirginia Beach U.S. Norm

Base: Day Person-Trips

97

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16

14

7

6

5

5

4

3

2

2

1

16

12

6

4

3

3

4

2

2

2

2

0 10 20

Historic PlacesCultural Activities/Attractions

Exceptional Culinary ExperiencesWinery Tours/Wine Tasting

Eco-TourismTraveling with GrandchildrenBrewery Tours/Beer Tasting

WeddingReligious Travel

AgritourismMedical Tourism

Percent

Virginia Beach U.S. Norm

Base: Day Person-Trips

98

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77

35

28

27

26

17

15

12

66

31

25

22

26

13

11

11

0 20 40 60 80

Used any social media for travel

Posted travel photos/video onlineLooked at travel photos/video online

Accessed travel news/events/deals/promotionsRead travel reviews

Read a travel blogGot travel advice

Connected with others interested in travel

PercentVirginia Beach U.S. Norm

99

Base: Day Person-Trips

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77

12

12

11

8

7

5

66

7

9

6

9

3

5

0 20 40 60 80

Used any social media for travel

Gave travel advice

"Followed" a destination/attraction

Tweeted about a trip

Contributed travel reviews

Blogged about a trip

Subscribed to a travel e-newsletter

PercentVirginia Beach U.S. Norm

100

Base: Day Person-Trips

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77

35

28

27

26

17

15

12

84

34

28

24

32

15

21

20

0 20 40 60 80 100

Used any social media for travel

Posted travel photos/video onlineLooked at travel photos/video online

Accessed travel news/events/deals/promotionsRead travel reviews

Read a travel blogGot travel advice

Connected with others interested in travel

Percent

2017 2016

Base: Day Person-Trips

101

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77

12

12

11

8

7

5

84

16

16

17

14

9

6

0 20 40 60 80 100

Used any social media for travel

Gave travel advice"Followed" a destination/attraction

Tweeted about a tripContributed travel reviews

Blogged about a tripSubscribed to a travel e-newsletter

Percent

2017 2016

Base: Day Person-Trips

102

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40

15

8

2

38

19

2

1

0 15 30 45

AAA

AARP

National Motor Club

Better World Club

PercentVirginia Beach U.S. Norm

103

Base: Day Person-Trips

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Demographic Profile of Day

Visitors

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105

51

49

47

53

0 20 40 60

Male

Female

Percent

Virginia Beach U.S. Norm

Base: Day Person-Trips

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20

25

26

13

9

7

12

20

19

19

15

15

0 10 20 30 40

18-24

25-34

35-44

45-54

55-64

65+

PercentVirginia Beach U.S. Norm

Average Virginia Beach = 38.8

Average U.S. Norm = 45.1

Base: Day Person-Trips

106

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107

56

31

13

58

26

16

0 20 40 60

Married/ with partner

Single/never married

Divorced/widowed/separated

Percent

Virginia Beach U.S. Norm

Base: Day Person-Trips

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108

17

30

20

21

12

22

34

18

15

11

0 10 20 30 40

1 member

2 members

3 members

4 members

5+ members

Percent

Virginia Beach U.S. Norm

Base: Day Person-Trips

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109

43

27

27

22

56

20

22

17

0 20 40 60

No children under 18

Any child between 13-17

Any child between 6-12

Any child under 6

Percent

Virginia Beach U.S. Norm

Base: Day Person-Trips

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110

15

40

27

18

<1

19

40

24

16

1

0 10 20 30 40 50

Post-graduate

College graduate

Some college

High school or less

Other

Percent

Virginia Beach U.S. Norm

Base: Day Person-Trips

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111

59

8

33

51

9

40

0 20 40 60

Full-time/self-employed

Part-time

Not employed/retired/ other

Percent

Virginia Beach U.S. Norm

Base: Day Person-Trips

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112

3

10

13

19

55

4

12

14

22

48

0 20 40 60

$150K+

$100-$149.9K

$75-$99.9K

$50-$74.9K

<$49.9K

Percent

Virginia Beach U.S. Norm

Base: Day Person-Trips

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113

74

14

12

83

7

10

0 20 40 60 80 100

White

African-American

Other

Percent

Virginia Beach U.S. Norm

Base: Day Person-Trips

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114

92

8

91

9

0 20 40 60 80 100

No

Yes

Percent

Virginia Beach U.S. Norm

Base: Day Person-Trips

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Appendix A:Key Terms Defined

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An Overnight Trip is any journey for business or pleasure, outside your community and not part of your normal routine, where you spent one more nights away from home.

A Day Trip is any journey for business or pleasure, outside your community and not part of your normal routine, that did not include an overnight stay. Day trips involve travel of more than 50 miles from home.

A Person-Trip is one trip taken by one visitor.

Person-trips are the key unit of measure for this report.

116

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Leisure Trips: Include all trips where the main purpose was one of the following:

Visiting friends/relatives

Touring through a region to experience its scenic beauty, history and culture

Outdoors trip to enjoy activities such as camping, hunting, fishing, hiking, and boating

Special event, such as a fair, festival, or sports event

City trip

Cruise

Casino

Theme park

Resort (ocean beach, inland or mountain resort)

Skiing/snowboarding

Golf

Business Trips:

Conference/convention

Other business trip

Business-Leisure: a trip for business where, on the same trip, the visitor stayed for at least one additional day to experience the same place or nearby area simply for leisure.

117

Marketable Trips:Include all leisure trips, with the exception ofvisits to friends/relatives

Total Trips = Leisure + Business + Business-Leisure

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Appendix B:How Visitation to Virginia

Beach is Calculated

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The Virginia Beach CVB’s visitation research provider, Longwoods International, is a leading international hospitality research firm headquartered in Toronto. The Longwoods Travel USA® program is currently the largest ever ongoing survey of American leisure and business travel. Virginia Beach visitors were identified using Longwoods’ Travel USA®, our syndicated study of American travel behavior:

Each quarter, a random, projectable sample of adult members (18 years of age and over) of a major U.S. consumer panel is invited to participate in the Travel USA®survey. They are selected to be representative of the U.S. adult population

In 2017, for example, Longwoods collected data on 329,470 trips for analysis nationally, comprised of 232,317 overnight trips and 97,153 day trips.:

Destination detail includes all 50 states and the District of Columbia, selected U.S. cities and regions, and foreign destinations.

While acknowledged to be estimates, Longwoods data is accepted globally throughout the hospitality industry as accurate and authoritative. And since the company’s data is so widely used and calculated consistently across clients, Virginia Beach data can be accurately compared with other destinations. When we present our Longwoods reports to hotel companies, hospitality consultants, developers and other interested private-sector entities, they are not questioned.

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In the main report. We present visitation data from Longwoods’ Travel USA® for the 5 years from 2013 through 2017. Full-year, citywide overnight visitation is reported to us in “overnight person-trips,” which is defined as an adult or child staying overnight in any location – in Virginia Beach or in some other destination – but still visiting Virginia Beach at some point. All types of visitation are counted.

Longwoods further estimates that Virginia Beach captures about 7 in 10 of these adults and children (74% in 2017) who stayed in some type of overnight accommodation, including private residences, military accommodations, rental homes, hotels, motels, condos, time shares, campgrounds, etc. So these 74% are, in fact, all overnight visitors to Virginia Beach. Of these people, 64% in 2017 stayed in a hotel or motel. Thus, for the past 5 years, Longwoods estimated data for Virginia Beach shows:

Total Overnight Overnight Visitors Hotel Or MotelVB Person-Trips In VB ____ In VB__

2013 8.4 million 5.9 million 3.6 million

2014 8.6 million 6.0 million 3.8 million

2015 8.7 million 6.4 million 4.0 million

2016 9.6 million 7.1 million 4.5 million

2017 10.1 million 7.4 million 4.7 million

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Page 121: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

Additional and more complicated calculations could be applied to the second and third column values to estimate actual room nights by commercial accommodation type, but this would require precise unit rental information, party size information, and length of stay information across all accommodation types during all 12 months of the year. We do not have this information at this time.

Longwoods International also estimates day visitors to Virginia Beach. A day visitor is someone who doesn’t spend a night away from home and whose residence is located more than 50 miles away from Virginia Beach, so “locals” are not counted. The day visitors, adults and children, for the past 5 years are reported to be:

2013 6.9 million

2014 7.2 million

2015 7.5 million

2016 8.1 million

2017 8.9 million

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Page 122: Virginia Beach 2017 Visitor Research - VBgov.com · 2019-01-30 · and interactivity, as well as greater respondent involvement. It is currently the largest ongoing study conducted

Finally, estimates for the main purpose of visit for adults only, expressed as a percentage of total, are provided below as well as in the main part of the report. For the past 5 years, these values are:

CombinedLeisure Trip Business Trip Business-Leisure

2013 88% 7% 4%

2014 89% 7% 4%

2015 90% 7% 3%

2016 89% 7% 4%

2017 92% 5% 3%

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