46
VIRGIN MOBILE POSTPAID PRICING TABLE SECTION 3 – LEGACY & SPECIAL OFFERS PRICING FOR CUSTOMERS CONNECTING AFTER 8 OCTOBER 2015 1 ABOUT THIS SECTION..................................................... 3 2 VIRGIN MOBILE $30 PHONE PLAN........................................... 4 2.1 AVAILABLE FROM 8 OCTOBER 2015 UNTIL 4 MAY 2016........................4 2.2 PLAN ID: 000887....................................................... 4 2.3 Eligibility........................................................... 4 2.4 Minimum Term.......................................................... 4 2.5 What you have to pay us.................................................4 2.6 Eligible Calls and Pricing Plans......................................4 2.7 What happens if the service is cancelled early..............................6 3 VIRGIN MOBILE $40, $60, $80, $100 & $130 PLANS.........................7 3.1 AVAILABLE 8 OCTOBER 2015 UNTIL 4 MAY 2016.............................7 3.2 PLAN ID: 000864, 000870, 000874, 000875, 000883.......................7 3.3 Eligibility........................................................... 7 3.4 Minimum Term.......................................................... 7 3.5 What you have to pay us.................................................7 3.6 Eligible Calls and Pricing Plans......................................7 3.7 What happens if the service is cancelled early..............................9 4 VIRGIN MOBILE $50 PLANS............................................... 11 4.1 AVAILABLE 3 December 2015 UNTIL 4 MAY 2016..........................11 4.2 PLAN ID: 000900...................................................... 11 4.3 Eligibility.......................................................... 11 4.4 Minimum Term......................................................... 11 4.5 What you have to pay us................................................11 4.6 Eligible Calls and Pricing Plans.....................................11 4.7 What happens if the service is cancelled early.............................13 5 VIRGIN MOBILE $70 PLANS............................................... 14 5.1 AVAILABLE 7 April 2016 UNTIL 4 MAY 2016.............................14 5.2 PLAN ID: 000945...................................................... 14 5.3 Eligibility.......................................................... 14 5.4 Minimum Term......................................................... 14 5.5 What you have to pay us................................................14 5.6 Eligible Calls and Pricing Plans.....................................14 5.7 What happens if the service is cancelled early.............................16 6 VIRGIN MOBILE $20 SIM Plan............................................ 17 6.1 AVAILABLE FROM 8 OCTOBER 2015 UNTIL 4 MAY 2016.......................17 6.2 PLAN ID: 000887...................................................... 17 6.3 Eligibility.......................................................... 17 6.4 Minimum Term......................................................... 17 6.5 What you have to pay us................................................17 Virgin Mobile Pricing Table Section 3 – Legacy and Special Offer 1 of 35

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Page 1: Virgin Mobile Pricing Table Section 3 – Legacy and … · Web viewVIRGIN MOBILE POSTPAID PRICING TABLE SECTION 3 – LEGACY & SPECIAL OFFERS PRICING FOR CUSTOMERS CONNECTING AFTER

VIRGIN MOBILE POSTPAID PRICING TABLESECTION 3 – LEGACY & SPECIAL OFFERS PRICING FOR CUSTOMERS

CONNECTING AFTER 8 OCTOBER 2015

1 ABOUT THIS SECTION...............................................................................................................................3

2 VIRGIN MOBILE $30 PHONE PLAN.............................................................................................................42.1 AVAILABLE FROM 8 OCTOBER 2015 UNTIL 4 MAY 2016................................................................................42.2 PLAN ID: 000887............................................................................................................................................42.3 Eligibility........................................................................................................................................................42.4 Minimum Term..............................................................................................................................................42.5 What you have to pay us...............................................................................................................................42.6 Eligible Calls and Pricing Plans.......................................................................................................................42.7 What happens if the service is cancelled early...............................................................................................6

3 VIRGIN MOBILE $40, $60, $80, $100 & $130 PLANS...................................................................................73.1 AVAILABLE 8 OCTOBER 2015 UNTIL 4 MAY 2016...........................................................................................73.2 PLAN ID: 000864, 000870, 000874, 000875, 000883.....................................................................................73.3 Eligibility........................................................................................................................................................73.4 Minimum Term..............................................................................................................................................73.5 What you have to pay us...............................................................................................................................73.6 Eligible Calls and Pricing Plans.......................................................................................................................73.7 What happens if the service is cancelled early...............................................................................................9

4 VIRGIN MOBILE $50 PLANS.....................................................................................................................114.1 AVAILABLE 3 December 2015 UNTIL 4 MAY 2016.......................................................................................114.2 PLAN ID: 000900..........................................................................................................................................114.3 Eligibility......................................................................................................................................................114.4 Minimum Term............................................................................................................................................114.5 What you have to pay us.............................................................................................................................114.6 Eligible Calls and Pricing Plans.....................................................................................................................114.7 What happens if the service is cancelled early.............................................................................................13

5 VIRGIN MOBILE $70 PLANS.....................................................................................................................145.1 AVAILABLE 7 April 2016 UNTIL 4 MAY 2016................................................................................................145.2 PLAN ID: 000945..........................................................................................................................................145.3 Eligibility......................................................................................................................................................145.4 Minimum Term............................................................................................................................................145.5 What you have to pay us.............................................................................................................................145.6 Eligible Calls and Pricing Plans.....................................................................................................................145.7 What happens if the service is cancelled early.............................................................................................16

6 VIRGIN MOBILE $20 SIM Plan..................................................................................................................176.1 AVAILABLE FROM 8 OCTOBER 2015 UNTIL 4 MAY 2016..............................................................................176.2 PLAN ID: 000887..........................................................................................................................................176.3 Eligibility......................................................................................................................................................176.4 Minimum Term............................................................................................................................................176.5 What you have to pay us.............................................................................................................................176.6 Eligible Calls and Pricing Plans.....................................................................................................................176.7 What happens if the service is cancelled early.............................................................................................19

7 VIRGIN MOBILE $30, $40, $50, $60, & $80 SIM Plans (Plan ID: 000871, 000876, 000877,000885).............207.1 AVAILABLE 7 April 2016 UNTIL 4 MAY 2016................................................................................................207.2 PLAN ID: 000945..........................................................................................................................................20

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7.3 Eligibility......................................................................................................................................................207.4 Minimum Term............................................................................................................................................207.5 What you have to pay us.............................................................................................................................207.6 Eligible Calls and Pricing Plans.....................................................................................................................217.7 What happens if the service is cancelled early.............................................................................................22

8 VIRGIN MOBILE $130 PHONE PLAN.........................................................................................................238.1 AVAILABLE FROM 5 MAY 2016 UNTIL 22 JUNE 2016...................................................................................238.2 PLAN ID: 000951..........................................................................................................................................238.3 Eligibility......................................................................................................................................................238.4 Minimum Term............................................................................................................................................238.5 What you have to pay us.............................................................................................................................238.6 Eligible Calls and Pricing Plans.....................................................................................................................238.7 What happens if the service is cancelled early.............................................................................................25

9 VIRGIN MOBILE $30, $40, $50, $60, $70, $80 & $100 Phone Plan............................................................269.1 AVAILABLE 5 MAY 2016 UNTIL 29 August 2016...........................................................................................269.2 PLAN ID: 000978, 000979, 000980, 000947, 000948, 000949, 000950.......................................................269.3 Eligibility......................................................................................................................................................269.4 Minimum Term............................................................................................................................................269.5 What you have to pay us.............................................................................................................................269.6 Eligible Calls and Pricing Plans.....................................................................................................................269.7 What happens if the service is cancelled early.............................................................................................28

10 VIRGIN MOBILE $120 PHONE PLAN.........................................................................................................2910.1 AVAILABLE 23 JUNE 2016 UNTIL 29 August 2016.......................................................................................2910.2 PLAN ID: 000987..........................................................................................................................................2910.3 Eligibility......................................................................................................................................................2910.4 Minimum Term............................................................................................................................................2910.5 What you have to pay us.............................................................................................................................2910.6 Eligible Calls and Pricing Plans.....................................................................................................................2910.7 What happens if the service is cancelled early.............................................................................................31

11 VIRGIN MOBILE $30, $40, $50, $60, $80 SIM PLAN..................................................................................3211.1 AVAILABLE 5 MAY 2016 UNTIL 29 August 2016...........................................................................................3211.2 PLAN ID: 000967, 000968, 000969, 000952, 000953...................................................................................3211.3 Eligibility......................................................................................................................................................3211.4 Minimum Term............................................................................................................................................3211.5 What you have to pay us.............................................................................................................................3211.6 Eligible Calls and Pricing Plans.....................................................................................................................3211.7 What happens if the service is cancelled early.............................................................................................34

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1 ABOUT THIS SECTION

1.1.1 This is Section 3 of the pricing table for the Virgin Mobile post-paid mobile service.1.1.2 This section contains the pricing plans that we will only offer to customers as a special under our

general terms. These pricing plans are not generally available (that is they are closed to new customers and to existing customers who want to change pricing plan) unless we agree otherwise.

1.1.3 The pricing plans that we offer to new customers are contained in Section 2 of this pricing table. If you cannot find the name of your pricing plan in this section, you should refer to Section 2 for your pricing plan or you can call us for more information.

1.1.4 You may also need to refer to the following:

A) Section 1 of this pricing table for general information on the calculation of charges for use of the service and other call charges not covered by your pricing plan,

B) Appendix I for a list of countries in each group for international calls, andC) the Value Added Service Features Appendix A for the description and charges for the

range of value added service features available with the service.

1.1.5 The meaning of the words printed in italics like this is explained in the dictionary.

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2 VIRGIN MOBILE $30 PHONE PLAN

2.1 AVAILABLE FROM 8 OCTOBER 2015 UNTIL 4 MAY 20162.2 PLAN ID: 0008872.3 ELIGIBILITY

2.3.1 The Virgin Mobile $30 Phone Plan is available from 8 October 2015 until 4 May 2016 to approved new and existing customers connecting to the service on the following terms:

A) If you are an existing customer you may only transfer to the Virgin Mobile $30 Phone Plan with our approval* and if your current agreement for the service is a:

I) non-fixed length agreement; orII) fixed-length agreement with less than 3 months of the minimum term remaining.

* When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Virgin Mobile $30 Phone Plan you wish to connect to.

2.4 MINIMUM TERM

2.4.1 You must agree to a fixed length agreement with a 24 month minimum term. 2.4.2 You may purchase a mobile phone with a 24 month equipment term under an equipment

payment plan.

2.5 WHAT YOU HAVE TO PAY US

2.5.1 Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A (Value Added Service Features).

2.5.2 Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Virgin Mobile $30 Phone Plan

2.5.3 Each month you must pay:

A) a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service.

B) charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service;

C) any equipment charges payable for equipment you have purchased from us;D) charges for data made over the amount of included data for the relevant service will be

charged at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

E) charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

2.5.4 Any included value (including data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below:

A) In any given month, included value is used first followed by the rolled over included value from the previous month (if any).

B) Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over.

2.5.5 If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.

2.6 ELIGIBLE CALLS AND PRICING PLANS

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Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included value and minimum monthly charge of your Virgin Mobile $30 Phone Plan

Table 2 below contains pricing details of the Virgin Mobile $30 Phone Plan Table 3 below contains details of international calling rates for the Virgin Mobile $30 Phone Plan

TABLE 1Call Type Eligible CallNational Voice Calls YesNational Video Calls YesNational and International Text YesNational and International Photos YesInternational Calls Yes13 Numbers (except Customer Service) YesPagemail Diversions NoGlobetrotting NoPremium SMS NoVirgin Vibe content No12, 18, 19 Numbers No124Red Directory Assistance- 124733 NoOther special numbers (eg DUI, SOS) NoInsurance NoHandset Payments NoSatellite Calls NoVirgin Mobile Customer Service NoCalls to national or international GSM mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge.

No

TABLE 2

Plan Virgin Mobile$30 Phone Plan

Plan ID (PLAN ID: 000887)Minimum Monthly Spend – 24 month plan $30Monthly included value $300Monthly included mobile data allowance 300MBMinimum total cost over 24 months – 24 month plan $720Billing interval(s) 60 secsStandard national voice call rate / per 60 sec $0.98Standard national video call rate / per 60 sec $0.98Standard national call flag fall/connection $0.40Standard national text $0.28Standard national MMS $0.60Standard international text $0.45Standard international MMS $0.60Standard national V2V voice call rate / per 60 sec** $0.00Standard national V2V video call rate / per 60 sec** $0.00Standard national V2V call flag fall/connection** $0.00Standard national V2V text** $0.00Standard national V2V MMS** $0.0013 Numbers per 60 sec (except Customer Service) $0.9813 Numbers Flagfall (except Customer Service) $0.401800 Numbers per 30 sec (billed per sec) $0.001800 Numbers Flagfall $0.00Data Rate $/MB (charged by kb) $0.052

** To Virgin Mobile Australia mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

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TABLE 3Mobile InternationalBilling interval (s) 60 secsFlagfall $0.00International group 1* /min $2.00International group 2* /min $3.00International group 3* /min $4.00International group 4* /min $6.00International group 5* /min $13.00International group 6* /min $25.00

*see Appendix I for a list of countries in each group.

2.7 WHAT HAPPENS IF THE SERVICE IS CANCELLED EARLY

2.7.1 If the service is cancelled before the expiry of the minimum term you will be required to pay us:

A) any usage charges incurred up to, and including, the cancellation date; plusB) the sum of unpaid equipment charges owing on your mobile phone under the equipment

payment plan (if any).

2.7.2 If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us:

A) any usage charges incurred up to, and including, the cancellation date; plusB) the sum of unpaid equipment charges owing on your mobile phone under the equipment

payment plan (if any).

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3 VIRGIN MOBILE $40, $60, $80, $100 & $130 PLANS

3.1 AVAILABLE 8 OCTOBER 2015 UNTIL 4 MAY 20163.2 PLAN ID: 000864, 000870, 000874, 000875, 0008833.3 ELIGIBILITY

3.3.1 The Virgin Mobile $40, $60, $80, $100 & $130 Plans is available from 8 OCTOBER 2015 UNTIL 4 MAY 2016to approved new and existing customers connecting to the service on the following terms:

A) If you are an existing customer you may only transfer to the Virgin Mobile $40, $60, $80, $100 & $130 Plans with our approval* and if your current agreement for the service is a:

I) non-fixed length agreement; orII) fixed-length agreement with less than 3 months of the minimum term remaining.

* When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Virgin Mobile $40, $60, $80, $100 & $130 Plans you wish to connect to.

3.4 MINIMUM TERM

3.4.1 You must agree to a fixed length agreement with a 24 month minimum term. 3.4.2 You may purchase a mobile phone with a 24 month equipment term under an equipment

payment plan.

3.5 WHAT YOU HAVE TO PAY US

3.5.1 Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A (Value Added Service Features).

3.5.2 Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Virgin Mobile $40, $60, $80, $100 & $130 Plans

3.5.3 Each month you must pay:

A) a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service.

B) charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service;

C) any equipment charges payable for equipment you have purchased from us;D) charges for data made over the amount of included data for the relevant service will be

charged at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

E) charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

3.5.4 Any included value (including data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below:

A) In any given month, included value is used first followed by the rolled over included value from the previous month (if any).

B) Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over.

3.5.5 If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.

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3.6 ELIGIBLE CALLS AND PRICING PLANS

Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included value and minimum monthly charge of your Virgin Mobile $40, $60, $80, $100 & $130 Plans

Table 2 below contains pricing details of the Virgin Mobile $40, $60, $80, $100 & $130 Plans Table 3 below contains details of international calling rates for the Virgin Mobile $40, $60, $80, $100 &

$130 Plans

TABLE 1Call Type Eligible CallNational Voice Calls YesNational Video Calls YesNational and International Text YesNational and International Photos YesInternational Calls Yes13 Numbers (except Customer Service) YesPagemail Diversions NoGlobetrotting NoPremium SMS NoVirgin Vibe content No12, 18, 19 Numbers No124Red Directory Assistance- 124733 NoOther special numbers (eg DUI, SOS) NoInsurance NoHandset Payments NoSatellite Calls NoVirgin Mobile Customer Service NoCalls to national or international GSM mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge.

No

TABLE 2

Plan

Virgin Mobile $40 Plan

(PLAN ID: 000864)

Virgin Mobile $60 Plan

(PLAN ID: 000870)

Virgin Mobile $80 Plan

(PLAN ID: 000874)

Virgin Mobile $100 Plan

(PLAN ID: 000875)

Virgin Mobile $130 Plan

(PLAN ID: 000883)

Minimum Monthly Spend – 24 month plan $40 $60 $80 $100 $130

Monthly included value $50 $200 $300 $300 $500

Monthly included mobile data allowance 500MB 3GB 6GB 10GB 15GB

Minimum total cost over 24 months – 24 month plan

$960 $1,440 $1,920 $2,400 $3,120

Billing interval(s) 30 secs 30 secs 30 secs 30 secs 30 secs

Standard call rate / per 30 sec Unlimited Unlimited Unlimited Unlimited Unlimited

Standard video call rate / per 30 sec Unlimited Unlimited Unlimited Unlimited Unlimited

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V2V voice calls / per 30 sec** Unlimited Unlimited Unlimited Unlimited Unlimited

V2V video call rate / per 30 sec** Unlimited Unlimited Unlimited Unlimited Unlimited

Standard Flagfall $0 $0 $0 $0 $0

V2V voice Flagfall Unlimited Unlimited Unlimited Unlimited Unlimited

V2V video Flagfall Unlimited Unlimited Unlimited Unlimited Unlimited

Standard SMS Unlimited Unlimited Unlimited Unlimited Unlimited

V2V SMS** Unlimited Unlimited Unlimited Unlimited Unlimited

International SMS $0.35 $0.35 $0.35 $0.35 $0.35

Standard MMS Unlimited Unlimited Unlimited Unlimited Unlimited

International MMS $0.60 $0.60 $0.60 $0.60 $0.60

V2V MMS** Unlimited Unlimited Unlimited Unlimited Unlimited

13 Numbers per 60 sec (except Customer Service)

Unlimited Unlimited Unlimited Unlimited Unlimited

13 Numbers Flagfall (except Customer Service)

Unlimited Unlimited Unlimited Unlimited Unlimited

1800 Numbers per 30 sec (billed per sec) $0.00 $0.00 $0.00 $0.00 $0.00

1800 Numbers Flagfall $0.00 $0.00 $0.00 $0.00 $0.00

Data Rate $/MB (charged by kb) $0.052 $0.052 $0.052 $0.052 $0.052

** To Virgin Mobile Australia mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

TABLE 3Mobile International

Billing interval (s) 30 secs

Flagfall $0.00International group 1* /min $0.80International group 2* /min $1.00International group 3* /min $1.80International group 4* /min $2.60

*see Appendix I for a list of countries in each group.

3.7 WHAT HAPPENS IF THE SERVICE IS CANCELLED EARLY

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3.7.1 If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us:

A) any usage charges incurred up to, and including, the cancellation date; plusB) the sum of unpaid equipment charges owing on your mobile phone under the equipment

payment plan.

3.7.2 If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us:

A) any usage charges incurred up to, and including, the cancellation date; plusB) the sum of unpaid equipment charges owing on your mobile phone under the equipment

payment plan (if any)

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4 VIRGIN MOBILE $50 PLANS

4.1 AVAILABLE 3 DECEMBER 2015 UNTIL 4 MAY 20164.2 PLAN ID: 0009004.3 ELIGIBILITY

4.3.1 The Virgin Mobile $50 Plans is available from 3 December 2015 UNTIL 4 MAY 2016 to approved new and existing customers connecting to the service on the following terms:

A) If you are an existing customer you may only transfer to the Virgin Mobile $50Plans with our approval* and if your current agreement for the service is a:

I) non-fixed length agreement; orII) fixed-length agreement with less than 3 months of the minimum term remaining.

* When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Virgin Mobile $50 Plans you wish to connect to.

4.4 MINIMUM TERM

4.4.1 You must agree to a fixed length agreement with a 24 month minimum term. 4.4.2 You may purchase a mobile phone with a 24 month equipment term under an equipment

payment plan.

4.5 WHAT YOU HAVE TO PAY US

4.5.1 Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A (Value Added Service Features).

4.5.2 Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Virgin Mobile $50Plans

4.5.3 Each month you must pay:

A) a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service.

B) charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service;

C) any equipment charges payable for equipment you have purchased from us;D) charges for data made over the amount of included data for the relevant service will be

charged at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

E) charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

4.5.4 Any included value (including data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below:

A) In any given month, included value is used first followed by the rolled over included value from the previous month (if any).

B) Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over.

4.5.5 If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.

4.6 ELIGIBLE CALLS AND PRICING PLANS

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Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included value and minimum monthly charge of your Virgin Mobile $50 Plans

Table 2 below contains pricing details of the Virgin Mobile $50 Plans Table 3 below contains details of international calling rates for the $50 Plans

TABLE 1Call Type Eligible CallNational Voice Calls YesNational Video Calls YesNational and International Text YesNational and International Photos YesInternational Calls Yes13 Numbers (except Customer Service) YesPagemail Diversions NoGlobetrotting NoPremium SMS NoVirgin Vibe content No12, 18, 19 Numbers No124Red Directory Assistance- 124733 NoOther special numbers (eg DUI, SOS) NoInsurance NoHandset Payments NoSatellite Calls NoVirgin Mobile Customer Service NoCalls to national or international GSM mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge.

No

TABLE 2

PlanVirgin Mobile $50 Plan

(PLAN ID: 000900)

Minimum Monthly Spend – 24 month plan $50

Monthly included value $100

Monthly included mobile data allowance 1GB

Minimum total cost over 24 months – 24 month plan $1,200

Billing interval(s) 30 secs

Standard call rate / per 30 sec Unlimited

Standard video call rate / per 30 sec Unlimited

V2V voice calls / per 30 sec** Unlimited

V2V video call rate / per 30 sec** Unlimited

Standard Flagfall $0

V2V voice Flagfall Unlimited

V2V video Flagfall Unlimited

Standard SMS Unlimited

V2V SMS** Unlimited

International SMS $0.35

Standard MMS Unlimited

International MMS $0.60

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V2V MMS** Unlimited

13 Numbers per 60 sec (except Customer Service) Unlimited

13 Numbers Flagfall (except Customer Service) Unlimited

1800 Numbers per 30 sec (billed per sec) $0.00

1800 Numbers Flagfall $0.00

Data Rate $/MB (charged by kb) $0.052

** To Virgin Mobile Australia mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

TABLE 3Mobile International

Billing interval (s) 30 secs

Flagfall $0.00International group 1* /min $0.80International group 2* /min $1.00International group 3* /min $1.80International group 4* /min $2.60

*see Appendix I for a list of countries in each group.

4.7 WHAT HAPPENS IF THE SERVICE IS CANCELLED EARLY

4.7.1 If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us:

A) any usage charges incurred up to, and including, the cancellation date; plusB) the sum of unpaid equipment charges owing on your mobile phone under the equipment

payment plan.

4.7.2 If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us:

A) any usage charges incurred up to, and including, the cancellation date; plusB) the sum of unpaid equipment charges owing on your mobile phone under the equipment

payment plan (if any)

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5 VIRGIN MOBILE $70 PLANS

5.1 AVAILABLE 7 APRIL 2016 UNTIL 4 MAY 20165.2 PLAN ID: 0009455.3 ELIGIBILITY

5.3.1 The Virgin Mobile $70 Plans is available from 7 April 2016 UNTIL 4 MAY 2016 to approved new and existing customers connecting to the service on the following terms:

A) If you are an existing customer you may only transfer to the Virgin Mobile $70Plans with our approval* and if your current agreement for the service is a:

I) non-fixed length agreement; orII) fixed-length agreement with less than 3 months of the minimum term remaining.

* When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Virgin Mobile $70 Plans you wish to connect to.

5.4 MINIMUM TERM

5.4.1 You must agree to a fixed length agreement with a 24 month minimum term. 5.4.2 You may purchase a mobile phone with a 24 month equipment term under an equipment

payment plan.

5.5 WHAT YOU HAVE TO PAY US

5.5.1 Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A (Value Added Service Features).

5.5.2 Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Virgin Mobile $70Plans

5.5.3 Each month you must pay:

A) a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service.

B) charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service;

C) any equipment charges payable for equipment you have purchased from us;D) charges for data made over the amount of included data for the relevant service will be

charged at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

E) charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

5.5.4 Any included value (including data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below:

A) In any given month, included value is used first followed by the rolled over included value from the previous month (if any).

B) Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over.

5.5.5 If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.

5.6 ELIGIBLE CALLS AND PRICING PLANS

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Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included value and minimum monthly charge of your Virgin Mobile $70 Plans

Table 2 below contains pricing details of the Virgin Mobile $70 Plans Table 3 below contains details of international calling rates for the $70 Plans

TABLE 1Call Type Eligible CallNational Voice Calls YesNational Video Calls YesNational and International Text YesNational and International Photos YesInternational Calls Yes13 Numbers (except Customer Service) YesPagemail Diversions NoGlobetrotting NoPremium SMS NoVirgin Vibe content No12, 18, 19 Numbers No124Red Directory Assistance- 124733 NoOther special numbers (eg DUI, SOS) NoInsurance NoHandset Payments NoSatellite Calls NoVirgin Mobile Customer Service NoCalls to national or international GSM mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge.

No

TABLE 2

PlanVirgin Mobile $70Plan

(PLAN ID: 000945)

Minimum Monthly Spend – 24 month plan $70

Monthly included value $300

Monthly included mobile data allowance 6GB

Minimum total cost over 24 months – 24 month plan $1,680

Billing interval(s) 30 secs

Standard call rate / per 30 sec Unlimited

Standard video call rate / per 30 sec Unlimited

V2V voice calls / per 30 sec** Unlimited

V2V video call rate / per 30 sec** Unlimited

Standard Flagfall $0

V2V voice Flagfall Unlimited

V2V video Flagfall Unlimited

Standard SMS Unlimited

V2V SMS** Unlimited

International SMS $0.35

Standard MMS Unlimited

International MMS $0.60

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V2V MMS** Unlimited

13 Numbers per 60 sec (except Customer Service) Unlimited

13 Numbers Flagfall (except Customer Service) Unlimited

1800 Numbers per 30 sec (billed per sec) $0.00

1800 Numbers Flagfall $0.00

Data Rate $/MB (charged by kb) $0.052

** To Virgin Mobile Australia mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

TABLE 3Mobile International

Billing interval (s) 30 secs

Flagfall $0.00International group 1* /min $0.80International group 2* /min $1.00International group 3* /min $1.80International group 4* /min $2.60

*see Appendix I for a list of countries in each group.

5.7 WHAT HAPPENS IF THE SERVICE IS CANCELLED EARLY

5.7.1 If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us:

A) any usage charges incurred up to, and including, the cancellation date; plusB) the sum of unpaid equipment charges owing on your mobile phone under the equipment

payment plan.

5.7.2 If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us:

A) any usage charges incurred up to, and including, the cancellation date; plusB) the sum of unpaid equipment charges owing on your mobile phone under the equipment

payment plan (if any)

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6 VIRGIN MOBILE $20 SIM Plan

6.1 AVAILABLE FROM 8 OCTOBER 2015 UNTIL 4 MAY 20166.2 PLAN ID: 0008876.3 ELIGIBILITY

6.3.1 The Virgin Mobile $20 SIM Plan is available from 8 October 2015 until 4 May 2016 to approved new and existing customers connecting to the service on the following terms:

A) If you are an existing customer you may only transfer to the Virgin Mobile $20 SIM Plan with our approval* and if your current agreement for the service is a:

I) non-fixed length agreement; orII) fixed-length agreement with less than 3 months of the minimum term remaining.

* When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Virgin Mobile $20 SIM Plan you wish to connect to.

6.4 MINIMUM TERM

6.4.1 You must agree to a fixed length agreement with a 24 month minimum term. 6.4.2 You may purchase a mobile phone with a 24 month equipment term under an equipment

payment plan.

6.5 WHAT YOU HAVE TO PAY US

6.5.1 Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A (Value Added Service Features).

6.5.2 Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Virgin Mobile $20 SIM Plan

6.5.3 Each month you must pay:

A) a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service.

B) charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service;

C) any equipment charges payable for equipment you have purchased from us;D) charges for data made over the amount of included data for the relevant service will be

charged at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

E) charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

6.5.4 Any included value (including data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below:

A) In any given month, included value is used first followed by the rolled over included value from the previous month (if any).

B) Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over.

6.5.5 If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.

6.6 ELIGIBLE CALLS AND PRICING PLANS

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Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included value and minimum monthly charge of your Virgin Mobile $20 SIM Plan

Table 2 below contains pricing details of the Virgin Mobile $20 SIM Plan Table 3 below contains details of international calling rates for the Virgin Mobile $20 SIM Plan

TABLE 1Call Type Eligible CallNational Voice Calls YesNational Video Calls YesNational and International Text YesNational and International Photos YesInternational Calls Yes13 Numbers (except Customer Service) YesPagemail Diversions NoGlobetrotting NoPremium SMS NoVirgin Vibe content No12, 18, 19 Numbers No124Red Directory Assistance- 124733 NoOther special numbers (eg DUI, SOS) NoInsurance NoHandset Payments NoSatellite Calls NoVirgin Mobile Customer Service NoCalls to national or international GSM mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge.

No

TABLE 2

PlanVirgin Mobile $20 SIM Plan

(Plan ID: 000888)

Minimum Monthly Spend $20

Monthly included value $250

Monthly included mobile data allowance 250MB

Billing interval(s) 60 secs

Standard call rate / per 60 sec $0.98

Standard video call rate / per 60 sec $0.98

V2V voice calls / per 60 sec** $0.00

V2V video call rate / per 60 sec** $0.00

Standard Flagfall $0.40

V2V voice Flagfall $0.00

V2V video Flagfall $0.00

Standard SMS $0.28

V2V SMS** $0.00

International SMS $0.45

Standard national & international MMS $0.60

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V2V MMS** $0.00

13 Numbers per 60 sec (except Customer Service) $0.98

13 Numbers Flagfall (except Customer Service) $0.40

1800 Numbers per 30 sec (billed per sec) $0.00

1800 Numbers Flagfall $0.00

Data Rate $/MB (charged by kb) $0.052

1800 Numbers Flagfall $0.00Data Rate $/MB (charged by kb) $0.052

** To Virgin Mobile Australia mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

TABLE 3Mobile InternationalBilling interval (s) 60 secsFlagfall $0.00International group 1* /min $2.00International group 2* /min $3.00International group 3* /min $4.00International group 4* /min $6.00International group 5* /min $13.00International group 6* /min $25.00

*see Appendix I for a list of countries in each group.

6.7 WHAT HAPPENS IF THE SERVICE IS CANCELLED EARLY

6.7.1 If the service is cancelled before the expiry of the minimum term you will be required to pay us:

A) any usage charges incurred up to, and including, the cancellation date; plusB) the sum of unpaid equipment charges owing on your mobile phone under the equipment

payment plan (if any).

6.7.2 If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us:

A) any usage charges incurred up to, and including, the cancellation date; plusB) the sum of unpaid equipment charges owing on your mobile phone under the equipment

payment plan (if any).

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7 VIRGIN MOBILE $30, $40, $50, $60, & $80 SIM PLANS (PLAN ID: 000871, 000876, 000877,000885)

7.1 AVAILABLE 7 APRIL 2016 UNTIL 4 MAY 20167.2 PLAN ID: 0009457.3 ELIGIBILITY

7.3.1 The Virgin Mobile $30, $40, $50, $60, & $80 SIM Plans is available from 8 October 2016 UNTIL 4 MAY 2016 to approved new and existing customers connecting to the service on the following terms:

A) If you are an existing customer you may only transfer to the Virgin Mobile $30, $40, $50, $60, & $80 SIM Plans with our approval* and if your current agreement for the service is a:

I) non-fixed length agreement; orII) fixed-length agreement with less than 3 months of the minimum term remaining.

* When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Virgin Mobile $70 Plans you wish to connect to.

7.4 MINIMUM TERM

7.4.1 You must agree to a fixed length agreement with a 24 month minimum term. 7.4.2 You may purchase a mobile phone with a 24 month equipment term under an equipment

payment plan.

7.5 WHAT YOU HAVE TO PAY US

7.5.1 Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A (Value Added Service Features).

7.5.2 Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Virgin Mobile $30, $40, $50, $60, & $80 SIM Plans

7.5.3 Each month you must pay:

A) a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service.

B) charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service;

C) any equipment charges payable for equipment you have purchased from us;D) charges for data made over the amount of included data for the relevant service will be

charged at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

E) charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

7.5.4 Any included value (including data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below:

A) In any given month, included value is used first followed by the rolled over included value from the previous month (if any).

B) Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over.

7.5.5 If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.

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7.6 ELIGIBLE CALLS AND PRICING PLANS

Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included value and minimum monthly charge of your Virgin Mobile $30, $40, $50, $60, & $80 SIM Plans

Table 2 below contains pricing details of the Virgin Mobile $30, $40, $50, $60, & $80 SIM Plans Table 3 below contains details of international calling rates for the $70 Plans

TABLE 1Call Type Eligible CallNational Voice Calls YesNational Video Calls YesNational and International Text YesNational and International Photos YesInternational Calls Yes13 Numbers (except Customer Service) YesPagemail Diversions NoGlobetrotting NoPremium SMS NoVirgin Vibe content No12, 18, 19 Numbers No124Red Directory Assistance- 124733 NoOther special numbers (eg DUI, SOS) NoInsurance NoHandset Payments NoSatellite Calls NoVirgin Mobile Customer Service NoCalls to national or international GSM mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge.

No

TABLE 2

PlanVirgin Mobile $30 SIM Plan

(Plan ID: 000865)

Virgin Mobile $40 SIM Plan

(Plan ID: 000871)

Virgin Mobile $50 SIM Plan

(Plan ID: 000876)

Virgin Mobile $60 SIM Plan

(Plan ID: 000877)

Virgin Mobile $80 SIM Plan

(Plan ID: 000885)Minimum Monthly Spend $30 $40 $50 $60 $80

Monthly included value $50 $200 $300 $300 $300

Monthly included mobile data allowance

500MB 3GB 4GB 6GB 10GB

Billing interval(s) 60 secs 60 secs 60 secs 60 secs 60 secsStandard call rate / per 60 sec Unlimited Unlimited Unlimited Unlimited Unlimited

Standard video call rate / per 60 sec

Unlimited Unlimited Unlimited Unlimited Unlimited

V2V voice calls / per 60 sec** Unlimited Unlimited Unlimited Unlimited Unlimited

V2V video call rate / per 60 sec**

Unlimited Unlimited Unlimited Unlimited Unlimited

Standard Flagfall $0 $0 $0 $0 $0V2V voice Flagfall Unlimited Unlimited Unlimited Unlimited UnlimitedV2V video Flagfall Unlimited Unlimited Unlimited Unlimited Unlimited

Standard SMS Unlimited Unlimited Unlimited Unlimited UnlimitedV2V SMS** Unlimited Unlimited Unlimited Unlimited Unlimited

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International SMS $0.35 $0.35 $0.35 $0.35 $0.35

Standard national & international MMS

Unlimited Unlimited Unlimited Unlimited Unlimited

International MMS $0.60 $0.60 $0.60 $0.60 $0.60

V2V MMS** Unlimited Unlimited Unlimited Unlimited Unlimited13 Numbers per 60 sec (except Customer Service)

Unlimited Unlimited Unlimited Unlimited Unlimited

13 Numbers Flagfall (except Customer Service)

Unlimited Unlimited Unlimited Unlimited Unlimited

1800 Numbers per 30 sec (billed per sec)

$0.00 $0.00 $0.00 $0.00 $0.00

1800 Numbers Flagfall $0.00 $0.00 $0.00 $0.00 $0.00

Data Rate $/MB (charged by kb) $0.052 $0.052 $0.052 $0.052 $0.052

** To Virgin Mobile Australia mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

TABLE 3Mobile International

Billing interval (s) 30 secs

Flagfall $0.00International group 1* /min $0.80International group 2* /min $1.00International group 3* /min $1.80International group 4* /min $2.60

*see Appendix I for a list of countries in each group.

7.7 WHAT HAPPENS IF THE SERVICE IS CANCELLED EARLY

7.7.1 If the service is cancelled before the expiry of the minimum term, other than under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us:

A) any usage charges incurred up to, and including, the cancellation date; plusB) the sum of unpaid equipment charges owing on your mobile phone under the equipment

payment plan.

7.7.2 If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us:

A) any usage charges incurred up to, and including, the cancellation date; plusB) the sum of unpaid equipment charges owing on your mobile phone under the equipment

payment plan (if any)

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8 VIRGIN MOBILE $130 PHONE PLAN

8.1 AVAILABLE FROM 5 MAY 2016 UNTIL 22 JUNE 20168.2 PLAN ID: 0009518.3 ELIGIBILITY

8.3.1 The Virgin Mobile $130 Phone Plan is available between 5 May 2016 until 22 June 2016to approved new and existing customers connecting to the service on the following terms:

A) If you are an existing customer you may only transfer to the Virgin Mobile $130 Phone Plan with our approval* and if your current agreement for the service is a:

I) non-fixed length agreement; orII) fixed-length agreement with less than 3 months of the minimum term remaining.

* When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Virgin Mobile $130 Phone Plan you wish to connect to.

8.4 MINIMUM TERM

8.4.1 You must agree to a fixed length agreement with a 24 month minimum term. 8.4.2 You may purchase a mobile phone with a 24 month equipment term under an equipment

payment plan.

8.5 WHAT YOU HAVE TO PAY US

8.5.1 Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A (Value Added Service Features).

8.5.2 Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Virgin Mobile $130 Phone Plan

8.5.3 Each month you must pay:

A) a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service.

B) charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service;

C) any equipment charges payable for equipment you have purchased from us;D) charges for data made over the amount of included data for the relevant service will be

charged at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

E) charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

8.5.4 Any included value (including data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below:

A) In any given month, included value is used first followed by the rolled over included value from the previous month (if any).

B) Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over.

8.5.5 If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.

8.6 ELIGIBLE CALLS AND PRICING PLANS

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Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included value and minimum monthly charge of your Virgin Mobile $130 Phone Plan

Table 2 below contains pricing details of the Virgin Mobile $130 Phone Plan Table 3 below contains details of international calling rates for the Virgin Mobile $130 Phone Plan

TABLE 1Call Type Eligible CallNational Voice Calls YesNational Video Calls YesNational and International Text YesNational and International Photos YesInternational Calls Yes13 Numbers (except Customer Service) YesPagemail Diversions NoGlobetrotting NoPremium SMS NoVirgin Vibe content No12, 18, 19 Numbers No124Red Directory Assistance- 124733 NoOther special numbers (eg DUI, SOS) NoInsurance NoHandset Payments NoSatellite Calls NoVirgin Mobile Customer Service NoCalls to national or international GSM mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge.

No

TABLE 2Plan Virgin Mobile $130 PlanPlan ID 000951Minimum Monthly Spend – 24 month plan $130Monthly included value $500Monthly included mobile data allowance 21Minimum total cost over 24 months – 24 month plan $3,120Billing interval(s) 30 secsStandard national voice call rate / per 60 sec $0.00Standard national video call rate / per 60 sec $0.00Standard national call flag fall/connection $0.00Standard national text $0.00Standard national MMS $0.00Standard international text $0.35Standard international MMS $0.6013 Numbers per 60 sec (except Customer Service) $0.0013 Numbers Flagfall (except Customer Service) $0.001800 Numbers per 30 sec (billed per sec) $0.001800 Numbers Flagfall $0.00Data Rate $/MB (charged by kb) $0.052

** To Virgin Mobile Australia mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

TABLE 3Mobile InternationalBilling interval (s) 30

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secsFlagfall $0.00International group 1* /min $0.80International group 2* /min $1.00International group 3* /min $1.80International group 4* /min $2.60

*see Appendix I for a list of countries in each group.

8.7 WHAT HAPPENS IF THE SERVICE IS CANCELLED EARLY

8.7.1 If the service is cancelled before the expiry of the minimum term you will be required to pay us:

A) any usage charges incurred up to, and including, the cancellation date; plusB) the sum of unpaid equipment charges owing on your mobile phone under the equipment

payment plan (if any).

8.7.2 If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us:

A) any usage charges incurred up to, and including, the cancellation date; plusB) the sum of unpaid equipment charges owing on your mobile phone under the equipment

payment plan (if any).

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9 VIRGIN MOBILE $30, $40, $50, $60, $70, $80 & $100 PHONE PLAN

9.1 AVAILABLE 5 MAY 2016 UNTIL 29 AUGUST 20169.2 PLAN ID: 000978, 000979, 000980, 000947, 000948, 000949, 0009509.3 ELIGIBILITY

9.3.1 The Virgin Mobile $30, $40, $50, $60, $70, $80 & $100 Phone Plan is available from 5 May 2016 to approved new and existing customers connecting to the service on the following terms:

A) If you are an existing customer you may only transfer to the Virgin Mobile $30, $40, $50, $60, $70, $80 & $100 Phone Plan with our approval* and if your current agreement for the service is a:

I) non-fixed length agreement; orII) fixed-length agreement with less than 3 months of the minimum term remaining.

* When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Virgin Mobile $30, $40, $50, $60, $70, $80 & $100 Phone Plan you wish to connect to.

9.4 MINIMUM TERM

9.4.1 You must agree to a fixed length agreement with a 24 month minimum term. 9.4.2 You may purchase a mobile phone with a 24 month equipment term under an equipment

payment plan.

9.5 WHAT YOU HAVE TO PAY US

9.5.1 Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A (Value Added Service Features).

9.5.2 Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Virgin Mobile $30, $40, $50, $60, $70, $80 & $100 Phone Plan

9.5.3 Each month you must pay:

A) a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service.

B) charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service;

C) any equipment charges payable for equipment you have purchased from us;D) charges for data made over the amount of included data for the relevant service will be

charged at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

E) charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

9.5.4 Any included value (including data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below:

A) In any given month, included value is used first followed by the rolled over included value from the previous month (if any).

B) Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over.

9.5.5 If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.

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9.6 ELIGIBLE CALLS AND PRICING PLANS

Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included value and minimum monthly charge of your Virgin Mobile $30, $40, $50, $60, $70, $80 & $100 Phone Plan

Table 2 below contains pricing details of the Virgin Mobile $30, $40, $50, $60, $70, $80 & $100 Phone Plan

Table 3 below contains details of international calling rates for the Virgin Mobile $30, $40, $50, $60, $70, $80 & $100 Phone Plan

TABLE 1Call Type Eligible CallNational Voice Calls YesNational Video Calls YesNational and International Text YesNational and International Photos YesInternational Calls Yes13 Numbers (except Customer Service) YesPagemail Diversions NoGlobetrotting NoPremium SMS NoVirgin Vibe content No12, 18, 19 Numbers No124Red Directory Assistance- 124733 NoOther special numbers (eg DUI, SOS) NoInsurance NoHandset Payments NoSatellite Calls NoVirgin Mobile Customer Service NoCalls to national or international GSM mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge.

No

TABLE 2

Plan

Virgin Mobile

$30 Phone Plan

Virgin Mobile $40

Plan

Virgin Mobile $50

Plan

Virgin Mobile $60

Plan

Virgin Mobile $70

Plan

Virgin Mobile $80

Plan

Virgin Mobile

$100 Plan

Plan ID 00978 000979 000980 000947 000948 000949 000950Minimum Monthly Spend – 24 month plan

$40$40 $50 $60 $70 $80 $100

Monthly included value

$50 $50 $100 $200 $300 $500 $500

Monthly included mobile data allowance

500MB0.5 2 4 7 7 13

Minimum total cost over 24 months – 24 month plan

$960$960 $1,200 $1,440 $1,680 $1,920 $2,400

Billing interval(s) 60 secs 30 secs 30 secs 30 secs 30 secs 30 secs 30 secsStandard national voice call rate / per 60 sec

$0.98$0.00 $0.00 $0.00 $0.00 $0.00 $0.00

Standard national video call rate / per 60 sec

$0.98$0.00 $0.00 $0.00 $0.00 $0.00 $0.00

Standard national call flag fall/connection

$0.40$0.00 $0.00 $0.00 $0.00 $0.00 $0.00

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Standard national text

$0.28 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

Standard national MMS

$0.60 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

Standard international text

$0.45 $0.35 $0.35 $0.35 $0.35 $0.35 $0.35

Standard international MMS

$0.60 $0.60 $0.60 $0.60 $0.60 $0.60 $0.60

13 Numbers per 60 sec (except Customer Service)

$0.00$0.00 $0.00 $0.00 $0.00 $0.00 $0.00

13 Numbers Flagfall (except Customer Service)

$0.00$0.00 $0.00 $0.00 $0.00 $0.00 $0.00

1800 Numbers per 30 sec (billed per sec)

$0.00$0.00 $0.00 $0.00 $0.00 $0.00 $0.00

1800 Numbers Flagfall

$0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

Data Rate $/MB (charged by kb)

$0.052 $0.052 $0.052 $0.052 $0.052 $0.052 $0.052

** To Virgin Mobile Australia mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

TABLE 3Mobile International

Billing interval (s) 30 secs

Flagfall $0.00International group 1* /min $0.80International group 2* /min $1.00International group 3* /min $1.80International group 4* /min $2.60

*see Appendix I for a list of countries in each group.

9.7 WHAT HAPPENS IF THE SERVICE IS CANCELLED EARLY

9.7.1 If the service is cancelled before the expiry of the minimum term you will be required to pay us:

A) any usage charges incurred up to, and including, the cancellation date; plusB) the sum of unpaid equipment charges owing on your mobile phone under the equipment

payment plan (if any).

9.7.2 If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us:

A) any usage charges incurred up to, and including, the cancellation date; plusB) the sum of unpaid equipment charges owing on your mobile phone under the equipment

payment plan (if any).

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10 VIRGIN MOBILE $120 PHONE PLAN

10.1 AVAILABLE 23 JUNE 2016 UNTIL 29 AUGUST 201610.2 PLAN ID: 000987 10.3 ELIGIBILITY

10.3.1 The Virgin Mobile $120 Phone Plan is available from 23 June 2016 to approved new and existing customers connecting to the service on the following terms:

A) If you are an existing customer you may only transfer to the Virgin Mobile $120 Phone Plan with our approval* and if your current agreement for the service is a:

I) non-fixed length agreement; orII) fixed-length agreement with less than 3 months of the minimum term remaining.

* When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Virgin Mobile $120 Phone Plan you wish to connect to.

10.4 MINIMUM TERM

10.4.1 You must agree to a fixed length agreement with a 24 month minimum term. 10.4.2 You may purchase a mobile phone with a 24 month equipment term under an equipment

payment plan.

10.5 WHAT YOU HAVE TO PAY US

10.5.1 Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A (Value Added Service Features).

10.5.2 Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Virgin Mobile $120 Phone Plan

10.5.3 Each month you must pay:

A) a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service.

B) charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service;

C) any equipment charges payable for equipment you have purchased from us;D) charges for data made over the amount of included data for the relevant service will be

charged at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

E) charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

10.5.4 Any included value (including data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below:

A) In any given month, included value is used first followed by the rolled over included value from the previous month (if any).

B) Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over.

10.5.5 If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.

10.6 ELIGIBLE CALLS AND PRICING PLANS

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Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included value and minimum monthly charge of your Virgin Mobile $120 Phone Plan

Table 2 below contains pricing details of the Virgin Mobile $120 Phone Plan Table 3 below contains details of international calling rates for the Virgin Mobile $120 Phone Plan

TABLE 1Call Type Eligible CallNational Voice Calls YesNational Video Calls YesNational and International Text YesNational and International Photos YesInternational Calls Yes13 Numbers (except Customer Service) YesPagemail Diversions NoGlobetrotting NoPremium SMS NoVirgin Vibe content No12, 18, 19 Numbers No124Red Directory Assistance- 124733 NoOther special numbers (eg DUI, SOS) NoInsurance NoHandset Payments NoSatellite Calls NoVirgin Mobile Customer Service NoCalls to national or international GSM mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge.

No

TABLE 2Plan Virgin Mobile $120 PlanPlan ID 000987Minimum Monthly Spend – 24 month plan $120Monthly included value $500Monthly included mobile data allowance 16Minimum total cost over 24 months – 24 month plan $2,880Billing interval(s) 30 secsStandard national voice call rate / per 60 sec $0.00Standard national video call rate / per 60 sec $0.00Standard national call flag fall/connection $0.00Standard national text $0.00Standard national MMS $0.00Standard international text $0.35Standard international MMS $0.6013 Numbers per 60 sec (except Customer Service) $0.0013 Numbers Flagfall (except Customer Service) $0.001800 Numbers per 30 sec (billed per sec) $0.001800 Numbers Flagfall $0.00Data Rate $/MB (charged by kb) $0.052

** To Virgin Mobile Australia mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

TABLE 3Mobile International

Billing interval (s) 30 secs

Flagfall $0.00International group 1* /min $0.80

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International group 2* /min $1.00International group 3* /min $1.80International group 4* /min $2.60

*see Appendix I for a list of countries in each group.

10.7 WHAT HAPPENS IF THE SERVICE IS CANCELLED EARLY

10.7.1 If the service is cancelled before the expiry of the minimum term you will be required to pay us:

A) any usage charges incurred up to, and including, the cancellation date; plusB) the sum of unpaid equipment charges owing on your mobile phone under the equipment

payment plan (if any).

10.7.2 If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us:

A) any usage charges incurred up to, and including, the cancellation date; plusB) the sum of unpaid equipment charges owing on your mobile phone under the equipment

payment plan (if any).

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11 VIRGIN MOBILE $30, $40, $50, $60, $80 SIM PLAN

11.1 AVAILABLE 5 MAY 2016 UNTIL 29 AUGUST 201611.2 PLAN ID: 000967, 000968, 000969, 000952, 00095311.3 ELIGIBILITY

11.3.1 The Virgin Mobile $30, $40, $50, $60, $80 SIM Plan is available from 5 May 2016 to approved new and existing customers connecting to the service on the following terms:

A) If you are an existing customer you may only transfer to the Virgin Mobile $30, $40, $50, $60, $80 SIM Plan with our approval* and if your current agreement for the service is a:

I) non-fixed length agreement; orII) fixed-length agreement with less than 3 months of the minimum term remaining.

* When considering whether to approve your application to transfer from an existing agreement we will take into account your credit history on your existing agreement and undertake our standard credit checks for the Virgin Mobile $30, $40, $50, $60, $80 SIM Plan you wish to connect to.

11.4 MINIMUM TERM

11.4.1 You must agree to a fixed length agreement with a 24 month minimum term. 11.4.2 You may purchase a mobile phone with a 24 month equipment term under an equipment

payment plan.

11.5 WHAT YOU HAVE TO PAY US

11.5.1 Subject to the following paragraphs you must pay us for use of the service at the rates set out in Section 1 of this pricing table and for value added service features at the rates set out in Appendix A (Value Added Service Features).

11.5.2 Tables 1, 2 and 3 below set out the charges that apply and the included value per month for the Virgin Mobile $30, $40, $50, $60, $80 SIM Plan

11.5.3 Each month you must pay:

A) a minimum monthly charge (which includes a value of included calls). You must pay this minimum monthly charge even if you do not make calls from the relevant services to reach the total value of included value for each service.

B) charges for all non-eligible calls and other services you use based on the standard charges for each relevant service as set out in the pricing tables for each relevant service;

C) any equipment charges payable for equipment you have purchased from us;D) charges for data made over the amount of included data for the relevant service will be

charged at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

E) charges for all eligible calls made over the amount of included value for the relevant service at the rates set out below or where not set out below, in accordance with the pricing tables for the relevant service.

11.5.4 Any included value (including data) that you may be entitled to and have not used in any month will rollover and be available for use in the following month only as set out below:

A) In any given month, included value is used first followed by the rolled over included value from the previous month (if any).

B) Any unused rolled over included value from the previous month will expire at the end of the month in which it is rolled over.

11.5.5 If, at the end of each month, either included value or rolled over included value has not been used it is not refundable or transferable including at account closure.

11.6 ELIGIBLE CALLS AND PRICING PLANS

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Table 1 below indicates whether a particular call type is an ‘eligible call’ which counts towards the included value and minimum monthly charge of your Virgin Mobile $30, $40, $50, $60, $80 SIM Plan

Table 2 below contains pricing details of the Virgin Mobile $30, $40, $50, $60, $80 SIM Plan Table 3 below contains details of international calling rates for the Virgin Mobile $30, $40, $50, $60, $80

SIM Plan

TABLE 1Call Type Eligible CallNational Voice Calls YesNational Video Calls YesNational and International Text YesNational and International Photos YesInternational Calls Yes13 Numbers (except Customer Service) YesPagemail Diversions NoGlobetrotting NoPremium SMS NoVirgin Vibe content No12, 18, 19 Numbers No124Red Directory Assistance- 124733 NoOther special numbers (eg DUI, SOS) NoInsurance NoHandset Payments NoSatellite Calls NoVirgin Mobile Customer Service NoCalls to national or international GSM mobile services that then divert / switch or re-route to an overseas number or premium rated number at no additional charge.

No

TABLE 2

PlanVirgin

Mobile $30 Plan

Virgin Mobile $40 Plan

Virgin Mobile $50 Plan

Virgin Mobile $60 Plan

Virgin Mobile $80 Plan

Plan ID 000967 000968 000969 000952 000953Minimum Monthly Spend – 1 month plan $30 $40 $50 $60 $80

Monthly included value $50 $200 $300 $300 $300Monthly included mobile data allowance 0.5 3 4 6 10

Minimum total cost over 1 months – 1 month plan $30 $40 $50 $60 $80

Billing interval(s) 30 secs 30 secs 30 secs 30 secs 30 secsStandard national voice call rate / per 60 sec $0.00 $0.00 $0.00 $0.00 $0.00

Standard national video call rate / per 60 sec $0.00 $0.00 $0.00 $0.00 $0.00

Standard national call flag fall/connection $0.00 $0.00 $0.00 $0.00 $0.00

Standard national text $0.00 $0.00 $0.00 $0.00 $0.00Standard national MMS $0.00 $0.00 $0.00 $0.00 $0.00Standard international text $0.35 $0.35 $0.35 $0.35 $0.35Standard international MMS $0.60 $0.60 $0.60 $0.60 $0.6013 Numbers per 60 sec (except Customer Service) $0.00 $0.00 $0.00 $0.00 $0.00

13 Numbers Flagfall (except Customer Service) $0.00 $0.00 $0.00 $0.00 $0.00

1800 Numbers per 30 sec (billed per sec) $0.00 $0.00 $0.00 $0.00 $0.00

1800 Numbers Flagfall $0.00 $0.00 $0.00 $0.00 $0.00Data Rate $/MB (charged by kb) $0.052 $0.052 $0.052 $0.052 $0.052

** To Virgin Mobile Australia mobile numbers only, excludes unreasonable use (see Appendix B – Fair Use Policy). All rates apply in Oz.

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TABLE 3Mobile International

Billing interval (s) 30 secs

Flagfall $0.00International group 1* /min $0.80International group 2* /min $1.00International group 3* /min $1.80International group 4* /min $2.60

*see Appendix I for a list of countries in each group.

11.7 WHAT HAPPENS IF THE SERVICE IS CANCELLED EARLY

11.7.1 If the service is cancelled before the expiry of the minimum term you will be required to pay us:

A) any usage charges incurred up to, and including, the cancellation date; plusB) the sum of unpaid equipment charges owing on your mobile phone under the equipment

payment plan (if any).

11.7.2 If the service is cancelled before the expiry of the minimum term under clause 11.1(a) or 11.1(b) of the general terms, you will be required to pay us:

A) any usage charges incurred up to, and including, the cancellation date; plusB) the sum of unpaid equipment charges owing on your mobile phone under the equipment

payment plan (if any).

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