Customer Case Study

Virgin Atlantic Implements Highest Assurance SSL Technology from GlobalSignGlobal brand increases trust and con�dence in online services with Extended Validation (EV) SSL

SOLUTION SUMMARYMore and more organisations with an online presence have realised the need to fully secure their websites, online transactions, web mail and other next generation online services using the strongest and most trusted level of SSL available in today’s market and EV SSL enables them to do exactly this. GlobalSign has seen a dramatic global uptake in the number of organisations within numerous industries adoping EV SSL, resulting in building higher levels of trust and con�dence among website visitors, as well as increasing website sales conversions. Virgin Atlantic is the latest major brand to adopt EV SSL, setting the security standard across the travel and leisure industry.

ABOUT SSL CERTIFICATESAn SSL Certi�cate is used for server authentication, data encryption and message integrity checks. SSL Certi�cates enable Internet communications to be transmitted in encrypted form, protecting the contents from unauthorised readers. SSL Certi�cates are an essential service for all websites conducting ecommerce transactions or capturing any form of customer data.

MORE INFORMATIONwww.globalsign.euwww.globalsign.co.uk

GMO GlobalSign Ltd (www.globalsign.co.uk), one of the longest established Certi�cation Authorities (CA) and specialists in SSL Certi�cate security, has announced that Virgin Atlantic is the most recent major brand to migrate to its Extended Validation (EV) SSL technology to secure their public facing website (www.virginatlantic.com). EV SSL di�ers greatly from standard SSL making the browser address bar glow green, and providing visitors with visual reassurance that the site they are on is who they claim to be and that their personal information is secure.

Understanding security on the WebEV SSL, perhaps the most signi�cant advancement in how consumers view and understand security on the Web, activates the glowing green address bar in the current generation of browsers including IE7 and 8, Firefox, Opera, Google Chrome and Safari and gives companies a means of visibly showing they are a trusted and authentic organisation operating a legitimate website. These extra visual indicators provide a clear business di�erentiator for online companies taking preventative action against today’s relentless phishing attacks. The adoption of EV SSL by Virgin Atlantic clearly shows its customers their strong ongoing commitment to online safety and security. Extended Validation Certi�cate support is now widespread and the bene�ts of increased protection against online fraud and brand abuse can be recognised by the majority of Virgin Atlantic’s online visitors.

Increasing numbers of organisations switch to EV SSLGlobalSign is the preferred EV SSL supplier for some of the UK’s leading ecommerce web sites – including BT Shop, Dabs.com, Virgin Atlantic, Virgin Holidays and GoCompare.com. The criteria for issuing EV Certi�cates (the EV Certi�cate Guidelines) are produced by the CA/Browser Forum, an organisation whose members include leading Certi�cation Authori-ties and browser vendors, as well as representatives from the legal and audit sectors. GlobalSign and VeriSign are two such members.

The standard HTTP is changed to HTTPS, automatically telling the browser that the connection between the server and browser must be secured using SSL.

When visitors click on the padlock a window will appear con�rming the Certi�cate Authority and the details of the website owner helping visitors verify that the website is really the company it claims to be.

Virgin Atlantic Ltd (GB) https://www.virgin-atlantic.co.uk

Customer Case Study

Using technology that provides the best defence against phishing as well as higher levels of trust to web site visitors is essential for an international brand like Virgin Atlantic. Virgin Atlantic and its customers bene�t immediately from the ‘glowing green’ enhanced protection EV SSL Certi�cates provide and we are pleased that Virgin Atlantic is setting the online security standard within its industry

Paul Tourett, Managing Director, GlobalSign.

About EV SSL Certi�catesThe criteria for issuing EV Certi�cates (the EV Certi�cate Guidelines) are produced by the CA/Browser Forum, an organisation whose members include leading Certi�cation Authorities and browser vendors, as well as representatives from the legal and audit sectors.

Why should you use Extended Validation SSL?• Protect your customers' accounts from phishing attacks - any web site that gives their customers accounts is a potential phishing target• Protect your brand from copy cat web sites - ensure customers know the site claiming to be you really is you• Elevate your site image - position your brand against the big brands, thousands of which have already adopted EV SSL

About Virgin Atlantic AirwaysFounded in 1984, Virgin Atlantic has become one of the world’s leading airlines serving the world’s major cities. Now based at London’s Gatwick and Heathrow airports and Manchester airport, it operates long haul services to thirty destinations world-wide as far apart as Las Vegas and Shanghai. The airline has pioneered a range of innovations setting new standards of service, which its competitors have subsequently sought to follow. Despite Virgin Atlantic’s growth the service still remains customer driven with an emphasis on value for money, quality, fun and innovation.

About GlobalSignEstablished in 1996 and as a WebTrust accredited public certi�cate authority, GlobalSign o�ers publicly trusted SSL Certi�cates, EV SSL, Managed SSL Services, S/MIME email security and Code Signing for use on all platforms including mobile devices. Its Trusted Root solution uses the widely embedded GlobalSign Root CA certi�cates to provide immediate PKI trust for Microsoft Certi�cate Services and internal PKI, eliminating the costs of using untrusted Root Certi�cates. Its partnership with Adobe to provide Certi�ed Document Services (CDS) enables secure digitally signed PDF documents, certi�ed transcripts and e-invoices. These core Digital Certi�cate solutions allow its thousands of authenticated customers to conduct secure online transactions, data transfer, distribution of tamper-proof code, and protection of online identities for secure email and access control. The company has a history of innovation within the online security industry and has o�ces in the US, UK, Belgium, Japan, and China.

For more information about GlobalSign’s range of SSL solutions, please contact us.

Email: sales@globalsign.comTel: BE +32 1 68 99 19 00 / UK +44 1622 766 766Web: www.globalsign.eu / www.globalsign.co.uk

© GlobalSign and its subsidiaries & GMO Internet Inc. All rights reserved. Case Study 00002. Published 26-07-2010.

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VIRGIN ATLANTICS QUOTE

GLOBALSIGN’S QUOTE

Virgin Atlantic made the decision to migrate their existing standard level SSL Certi�cates to the latest Extended Validation SSL to provide the highest level of identity trust available to their online customers, GlobalSign were able to deliver the platform and EV SSL products that meet our operational and security requirements and have helped make the switch to EV SSL Certi�cates straightforward.

Alex New, IT Architect, Virgin Atlantic.

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MORE INFORMATION

www.globalsign.euwww.globalsign.co.uk