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Full Employme
nt
SelfReliance
Work securityIncome securitySocial security
Food security
Individually
Collectively
Economically
Decision making capabilty
Health careChildcareInsuranceHousing
SELF EMPLOYED WOMEN’S ASSOCIATION
Pension
History of VIMO SEWA
• Started in 1992 from SEWA Bank• Collaborated with insurance companies from
start.• Need based composite package for women• Initially insured 7000 members of SEWA• Evolved according to the needs of insured
Evolution of the Programme
• 1992 – Inception
• 1993 – Husband’s life insurance introduced
• 1994 – Delinked health insurance from ins. Co.
• 1998 – Decentralisation, delinked for asset ins.
Evolution of the Programme (cont.)
• 1999 – A separate, autonomous unit, Vimo SEWA formed, plan for insurance cooperative
• 2000 – Husband’s health insurance started, expansion out of Gujarat
• 2001 – High increase in membership, linkages with insurance co. again for non life ins.
• 2002 – Computerisation started
Evolution of the Programme (cont.)
• 2003 – Tie ups with partners started Action Research Started with
LSHTM Organised National level microinsurance workshop
• 2004 – Children health insurance introduced
Tie ups with other NGOs• 2005 – Developed in house S/W
Evolution of the Programme (cont.)
• 2006 – Cashless system introduced in the city
• 2007 – Quarterly collection started
• 2008 – Social security teams were integrated
Monthly collection started
Claims servicing was fully computerized
Reaching The Poor
Member VIMO SEWA Insurance Cos Education Product Design
Marketing Risk Carrier
Claims servicing
Data maintenance
Research and monitoring
Policy advocacy
Premium CollectionPremium Collection
- House-to-house
- Through self-help groups
-Annual – quarterly – monthly
Fixed deposit
Annual pay
Membership in January of each year
0
50000
100000
150000
200000
92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08
Year
Mem
bers
hip
Claims servicing
Member VIMO SEWA Insurance Company
Aagewan(local leader/insurance promoter)
Prompt reimbursement
Claims Payout -1992-2008
Product No of Claimants Amount Paid in Rs.
Life 6,373 3,05,55,110
Health 27,562 4,03,70,928
Asset 17,596 1,98,39,473
Total 51,531 9,07,65,511
Lessons Learned
• Working with Insurance Cos Life : LIC, AVIVA,OMKM, Bajaj Allianze General : UIIC, NIA, NIC, ICICI, Reliance
• Effective Tools for collaboration with Insurance Cos :Credibility of the organisationSystems and mechanisms Human resourcesTransparency
Lessons Learned (cont.)• Life : simple term policy is
easy to operate Endowment product requires
long term commitment, complex
• Health : Linkage with health programme enhances the viability of the programme
• It creates demand for government health services
• It increases health seeking behavior amongst poor specially women
Lessons Learned (cont.)• Insurance is an
essential economic support to workers during crises. In sixteen years, 51,531 women got over Rs. 9.07 crores by way of claims.
Lessons Learned (cont.)
• Need based, affordable, bundled products
• Community based doorstep and one window quality service
• Linkages with other services and economic activities
• Linking insurance to other financial services (savings and credit) promotes long-term insurance coverage
Lessons Learned (cont.)
• Insurance by and for workers,
encourages their organizing and
contributes to their economic security.
• A combination of increased outreach
(especially to families and entire
communities), increased renewals and
cost containment leads to viability.
Challenges
1. Viability – which depends on: • Increasing Outreach • Spreading risk (other states), • Family coverage, deepening• Cost reduction
2. Education3. Product development4. Balance between social and business
objective
Future Action
• Increase outreach
• Work with MFIs, NGO partners
• Partner with government’s health programme. (RSBY)
• Multi-state cooperative (VimoSEWA) with reduced capital requirement